A-Level Technician
hace 23 días
High Point
Job Description Reports To: Service Manager/Shop Foreman Job Summary: The A-Level Technician is a highly skilled and experienced professional responsible for diagnosing, repairing, and maintaining heavy-duty commercial trucks. This role requires advanced mechanical and electrical knowledge, the ability to perform complex repairs, and leadership in guiding junior technicians. The A-Level Technician ensures that all work meets OEM and industry standards, maintaining safety, reliability, and efficiency. Key Responsibilities:Advanced Diagnostics & Repairs: * Perform in-depth troubleshooting and diagnostics on engines, transmissions, electrical systems, and other truck components. * Conduct major engine overhauls, transmission rebuilds, and driveline repairs. * Repair and replace suspension, steering, and brake systems (air and hydraulic). * Diagnose and repair HVAC, hydraulic, and fuel systems. * Perform aftertreatment system diagnostics and repairs (DEF, DPF, EGR). Electrical & Computerized Systems: * Use OEM diagnostic software (Cummins Insite, CAT ET, Detroit Diesel Diagnostic Link, etc.) to troubleshoot electronic systems. * Repair and program ECM, sensors, wiring, and multiplexing systems. * Calibrate and troubleshoot Advanced Driver Assistance Systems (ADAS). Preventive Maintenance & Inspections: * Conduct DOT inspections and ensure compliance with federal and state regulations. * Perform advanced preventive maintenance (PM) services, including fluid changes, filter replacements, and lubrication. * Identify and recommend repairs for worn or damaged components before failure occurs. Training & Mentorship: * Assist and train B-Level and C-Level technicians in proper repair techniques and procedures. * Provide technical guidance and troubleshooting support to the team. * Stay updated on OEM service bulletins, recalls, and training certifications. Shop Efficiency & Safety: * Follow OSHA and dealership safety protocols to maintain a clean and hazard-free workspace. * Ensure repairs are completed efficiently and correctly the first time to minimize customer downtime. * Maintain and properly use special tools, equipment, and diagnostic software. Qualifications * Proven experience as an A-Level Diesel Technician or equivalent master-level role * Advanced knowledge of electronic systems, repair verification, and body control systems * Ability to diagnose and repair complex electrical, mechanical, and driveline issues * Strong understanding of Cummins, Eaton, and International systems (web and hands-on training completion preferred) * Must maintain all required state certifications and OEM online training compliance * CDL preferred * Positive attitude and ability to mentor and train junior technicians * Proficient in reading and interpreting diagnostic manuals, wiring schematics, and EDS/Guidanz cases * Excellent communication, organization, and problem-solving skills * Valid driver’s license and acceptable driving record Physical Requirements * Ability to lift up to 75 pounds and perform physically demanding tasks * Frequent standing, walking, bending, stooping, and reaching in and around vehicles * Must be able to work in a shop environment that includes exposure to noise, vibrations, fumes, and moving mechanical parts * Comfortable working in a variety of temperatures and conditions (indoors and outdoors) * Capable of safely operating power tools, diagnostic equipment, and commercial vehicles as needed * Must be able to wear required PPE (steel-toe/composite boots, safety glasses, gloves, etc.) at all times Benefits At White’s International Trucks, we believe our people are our greatest investment. Full-time employees enjoy a competitive and comprehensive benefits package including: * Medical, Dental, and Vision Insurance (multiple plan options) * Health Savings Account (HSA) with company contribution * Flexible Spending Account (FSA) options * 401(k) with Company Match – 50% match up to 6% of contributions * Company-Paid Basic Life Insurance with AD&D * Short- and Long-Term Disability Plans available for purchase * Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage) * Paid Vacation, Sick Leave, and Holidays * Uniforms Provided and annual boot reimbursement * Paid training and certification incentives * Opportunities for career advancement through our Technician Roadmap * Team-oriented, family-driven culture with a focus on safety, integrity, and growth