General Manager (GM) / Chef-Driven Brunch Concept (Opening Team)
hace 2 días
Glassboro
Job Description Concept: Elevated breakfast + brunch/lunch (daytime-focused) Status: New concept opening / startup buildout (hands-on, from-the-ground-up role) We’re building a chef-driven, high-energy brunch concept on Rowan Campus in Glassboro and are looking for a General Manager who can own the full operation—front and back of house—while helping bring the brand to life from day one. This is a true opening-team leadership role for someone who thrives in a startup environment, moves fast, and can set standards, build systems, and lead a team with pride. This role is designed for a GM with strong culinary competence and kitchen leadership. You’ll be expected to be deeply involved in menu execution, kitchen management, and vendor/ordering—while also running service and overseeing the business. Opening + Startup Leadership • Lead pre-opening execution: hiring, training plans, opening checklists, soft opening strategy, and day-one readiness, • Build and document SOPs for BOH + FOH (prep, line, expo, service steps, cleanliness, receiving, closing, etc.), • Help finalize station layouts, pars, storage systems, labeling standards, and opening inventories, • Collaborate with ownership on brand standards, guest experience, and operational priorities Culinary + Kitchen Management (Major Focus) • Drive consistent, high-quality execution of a rotating/creative brunch menu (elevated classics + seasonal features), • Oversee BOH team: scheduling, training, station mastery, prep systems, ticket times, waste control, sanitation, • Own ordering, vendor relationships, product receiving, organization, and inventory discipline, • Maintain food safety and kitchen compliance standards at all times Front-of-House + Guest Experience • Lead FOH service standards: hospitality training, steps of service, floor leadership, pacing, and recovery, • Coach servers/bar/coffee team on menu knowledge, upsell strategy, and guest connection, • Ensure the space feels polished and energetic—every shift, every day Business + Admin + Accountability • Manage scheduling across FOH/BOH to meet demand while protecting the guest experience, • Support ownership-driven KPI tracking (sales trends, labor, operational execution), • Oversee daily cash/checkout procedures and operational reporting, • Authority to approve timecard edits (final payroll oversight remains with ownership), • Ensure compliance with lease/building rules (trash, safety, hours, events/music guidelines, etc.) Who You Are: • A hands-on operator—calm under pressure, fast on your feet, and consistent with standards, • A builder: you don’t need everything perfectly set up; you’re great at creating structure, • A leader: you can recruit, train, coach, and hold people accountable without creating drama, • Creative but disciplined: you love food and hospitality, but you run clean systems Experience & Skill Set We’re looking for proof of capability, not a specific number of years. • Demonstrated leadership running a busy kitchen and service (brunch experience is a plus), • Strong culinary fundamentals: prep systems, line execution, ordering/inventory, cleanliness/sanitation, • Confident leading FOH: service standards, training, floor leadership, guest recovery, • Solid administrative ability: scheduling, organization, checklists, vendor management, inventory discipline, • Comfortable working directly with ownership and operating with transparency and urgency Schedule & Expectations • Primary service window is morning through mid-afternoon (breakfast/brunch/lunch focused), • Must be available for weekends (core revenue days in brunch), • Occasional evening operations may occur for special events/catering (as the concept evolves) Compensation & Benefits • Competitive compensation based on experience and scope (base + performance incentives), • Growth path as the concept scales (multi-unit potential for the right operator), • A chance to help build a brand from scratch and have real influence over how it runs How to Apply Send: • A brief intro (why this role / why you), • Resume (or relevant experience summary), • Optional: sample menus, photos of food, or examples of systems you’ve built (checklists, training docs, etc.)