Trabajos citizens bank en Charlotte, North CarolinaCrear alertas

Overview Are you a people person? Be a First Citizens person. Join our branch team and make a difference. As a Senior Sales & Service Representative at First Citizens Bank, you will support sales and service delivery in the branch. Builds and expands banking relationships through proactive customer outreach and customer service requests. Responsible for the fulfillment of deposit accounts, payment solutions and digital access products; as well as identifying and referring sales opportunities to the appropriate bank partner. Adapts to the needs of the branch, providing customer service in both a transaction processing and sales role. The successful candidate will demonstrate: Influence: Capable of building rapport with different personalities to drive positive results Sales Outreach: Self-starter that is disciplined to manage daily calling activity to achieve required results. Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation Customer Service Skills: Demonstrates professionalism and empathy in customer interactions Adaptability: Has the ability to learn and adapt quickly to new information and technology Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Agility: Able to process information and move quickly through problem resolution This role will float to other branches nearby. Mileage will be reimbursed. Responsibilities • Sales - Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Sales results should align with the needs of the community and ultimately support the organizational commitment to diverse lending. Engage with customers, prospects and referral sources through proactive outreach. When appropriate, represents the Bank in the community by attending and participating in civic and community events for the purpose of generating additional business and identifying potential CRA opportunities for the Bank. Engage in sales practices that are aligned to create value for both the customer and the bank. Appropriate partnering, planning and preparation occurs to ensure conversations provide the relevant financial guidance needed to drive informed decisions., • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities., • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance. Qualifications High School Diploma or GED and 6 months experience in Sales or customer service; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program Preferred Education: Bachelor's degree Preferred Area of Experience: Telephone sales License or Certification Type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided.Mileage will be reimbursed. Required Skill(s): Application of a structured sales process, Financial literacy, Knowledge of retail banking products and services Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Overview This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office. This individual contributor sales role will be responsible prospecting, positioning, and onboarding new Payment Facilitation (PayFac) clients to the bank. This position is responsible for providing counsel on treasury and payment strategies, lead key client relationships, and contribute to the strategic direction of advisory services team. Responsibilities • Strategic Client Advisory - Provide expert counsel to key clients on complex treasury and payment strategies. Lead high-level client presentations and strategy sessions. Develop and implement tailored solutions for clients' treasury and payment needs., • Business Development and Relationship Management - Determine profitability of existing and prospective banking relationships and direct sales efforts accordingly. Lead sales efforts and annual relationship reviews with high-value clients. Identify and pursue cross-selling opportunities to maximize client value and bank revenue., • Product and Market Expertise - Serve as a subject matter expert on Treasury Services concepts, products, features, and benefits. Conduct in-depth analysis of market trends and their impact on treasury and payment solutions. Contribute to the development of new products and services based on market needs and client feedback., • Team Leadership and Mentoring - Mentor junior team members and contribute to the overall growth of the advisory team. Collaborate with internal teams to enhance process efficiencies and service delivery. Represent the treasury and payments advisory function in cross-functional initiatives. Qualifications Bachelor's Degree and 4 years of experience in global treasury operations, payment systems, and financial markets OR High School Diploma or GED and 8 years of experience in global treasury operations, payment systems, and financial markets. Strategic thinking, Global treasury and payments expertise , Risk management , Client relationship management , Financial modeling , Negotiation skills , Expert-level understanding of global treasury operations, payment systems, and financial markets, Comprehensive knowledge of regulatory frameworks governing global treasury and payment services, Deep understanding of emerging technologies and their potential impact on treasury and payment landscapes. If hired in CA, NY or MA, the base pay for this position is generally between $128,175.00 and $170,900.00 If hired in NC, OH, GA or AZ, the base pay for this position is generally between $106,000.00 and $142,400.00 Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. #hybrid

Overview Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner. The successful candidate will demonstrate: Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation Customer Service Skills: Demonstrates professionalism and empathy in customer interactions Adaptability: Has the ability to learn and adapt quickly to new information and technology Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Agility: Able to process information and move quickly through problem resolution Responsibilities • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities., • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance. Qualifications High School Diploma or GED and 6 months customer service experience Preferred Area of Experience: Sales Skill(s): Financial literacy, Knowledge of retail banking products and services Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Overview Are you a people person? Be a First Citizens person. Join our branch team and make a difference. As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team. A successful candidate will demonstrate: Management Skills: Capable of managing and developing members on a team to ensure operational soundness Customer Service Skills: Demonstrates professionalism and empathy in customer interactions Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility: Capable of handling multiple demands and can readily shift priorities to support direct reports in daily tasks Influence: Capable of building rapport with different personalities to drive positive results Agility: Able to process information and move quickly through problem resolution Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation with different audiences Responsibilities • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities., • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance., • Team Leadership - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Leverages the expertise of Bank partners, other managers, and team to accomplish business goals. Qualifications Bachelor's Degree and 1 year of experience in Financial services, customer service, bank operations, or branch operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or branch operations management Preferred Area of Experience: Management or supervisory experience Skill(s): Financial literacy, Knowledge of retail banking products and services, Operations Management Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Overview This is a hybrid or remote role, with the expectation that time working will regularly take place inside and outside of our Charlotte, NC or Raleigh, NC location for the hybrid role. Open to remote in several markets for highly qualified candidate. This Manager Regional Security Services position provides leadership for a team of regional security consultants while also performing many of those same consultant responsibilities. Responsible for the management of physical security programs, identification of risks, implementation and management of controls, protection of business operations, classified information, infrastructure, assets, associates, and clients, and management of incidents. Ensures compliance with all applicable regulations and laws. Provides expert consultation to senior leadership regarding security programs, technology, policies, standards, and operations. Responsibilities • Managerial Functions - Manages an assigned team with physical security responsibilities across multiple regions. Establishes performance expectations and objectives, drives accountability, allocates resources, and prioritizes workloads. Manages the performance, training, and evaluation of team members. Develops team members' professional skills., • Security Oversight - Responsible for effective and consistent security services delivery, physical security risk identification and mitigation, implementation and management of risk controls, and security incident response across multiple regions. Directs the design and implementation of security systems within Bank facilities as well as ongoing system maintenance. Oversees security vendor maintenance and installation services. Prepares and manages annual expenditures, budget projections, and business cases., • Security Strategy -Collaborates with business partners on the appropriate strategies and control measures to mitigate risks within the Bank's risk tolerance appetite. Provides expert consultation to senior leadership on physical security risks, mitigation, controls and tolerance. Advises Human Resources on sensitive, high-risk, or potentially volatile associate matters. Facilitates security incident exercises., • Program Management - Manages the physical security risk assessment program, safety assessment program and others as assigned. Manages and maintains a workplace violence prevention and response program. Oversees the analysis and reporting within these programs and directs appropriate actions as necessary. Ensures accurate and timely operational risk event reporting and case management. Partners with other business units and leaders in the achievement of program goals. Ensures ongoing liaison and coordination with law enforcement and emergency services agencies. Qualifications Bachelor's Degree and 8 years of experience in Retail Bank Operations and Security, including management OR High School Diploma or GED and 12 years of experience in Retail Bank Operations and Security, including management License or Certification Type: Certified Protection Professional (CPP) or other equivalent professional certification preferred Required Skills: Risk management skills Preferred Skills: • Direct management/leadership experience, • 8 years of combined experience in retail bank operations and security, • Abilitiy to build partnerships and collaborate with co-workers, business partners and management, • Strong Analytical and Problem-solving skills, • Experience in Private Industry or Public Sector Physical Security, • Knowledge of Bank Protection Act, • Knowledge of NIST 800-53, FFIEC, PCI, ISO 27001 physical security guidance, security lighting regulations, physical security risk and controls management, • Knowledge in criminal codes relevant to crimes against persons and property, • Experience in physical security technology, crime prevention through environmental design, industry standards, security operations, and practices, • Experience in retail banking operational processes, • Knowledge of physical and electronic security technology, • Knowledge of crime prevention through environmental design concepts, security lighting regulations and industry standards, legal implications of security system implementation, premises liability, and negligence Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Overview Responsible AI in banking is not a constraint imposed from the outside, and it is not primarily about abstract ethics or headline-grabbing model safety debates. In a regulated financial institution, AI introduces risk across model performance, customer impact, regulatory compliance, legal obligations, privacy, cybersecurity, third-party dependency, operational resilience, data governance, and reputation. Managing those risks well is exactly what allows the bank to move forward with confidence - not despite governance, but because of it. This role operates as a "1.5 Line of Defense" - a concept that is distinctive and important. The Applied Responsible AI Lead works between the 1st Line (data scientists, AI engineers, technology delivery teams, and business use case owners) and the 2nd Line (Model Risk Management, Compliance, Legal, Privacy, Fair and Responsible Banking, Information Security, and Enterprise Risk). The role is neither a rubber stamp nor a late-stage blocker. It is a partner that gets in early, asks the right questions, and helps teams design AI initiatives that are well-documented, well-controlled, and defensible from the start. Think of this role as both a brake and a lever. The brake: applying structured challenge where a use case creates material risk or lacks adequate controls. The lever: building the frameworks, reusable patterns, evaluation approaches, and practical guidance that allow well-designed solutions to move efficiently from idea to implementation. The goal is not to slow AI down - it is to make sure the AI that moves forward is AI the bank can stand behind. This is a senior professional individual contributor role. The successful candidate will independently lead complex governance workstreams, bring structured judgment to ambiguous and emerging questions, communicate clearly across technical and non-technical stakeholders, and help establish repeatable approaches that scale without losing rigor. Responsibilities Responsible AI Framework and Controls • Support the design, operationalization, and continuous improvement of the bank's Responsible AI framework - including governance processes, control expectations, review pathways, documentation standards, and AI use case patterns - for both machine learning and generative AI solutions., • Translate Responsible AI principles and evolving regulatory expectations (including SR 11-7 / SR 26-2, OCC guidance, and emerging GenAI-specific standards) into practical, implementable requirements for data scientists, engineers, business owners, platform teams, and vendors., • Develop reusable risk assessment approaches, control mappings, AI pattern blueprints, evidence checklists, and monitoring expectations that promote consistency and scalability across the enterprise., • Establish a proportionate, risk-tiered approach to governance that differentiates appropriately between lower-risk analytics, material AI/ML models, generative AI applications, and higher-risk customer-facing use cases - applying the right level of rigor to each without imposing uniform overhead across all. Use Case Assessment and Delivery Enablement • Partner with business and technology teams from early intake through solution design, implementation, testing, deployment, and post-production monitoring - identifying risks early and recommending practical, proportionate mitigations., • Perform or support risk assessments and effective challenge for internally developed and third-party AI solutions across the use case spectrum: traditional AI/ML, generative AI, document intelligence, decision support, content generation, summarization, retrieval-augmented generation, and emerging AI applications., • Evaluate whether proposed AI use cases have sufficiently clear business purpose, accountable ownership, human oversight provisions, appropriate data usage, adequate testing plans, defined controls, monitoring expectations, and the evidence needed to proceed through the appropriate governance pathway., • Guide teams in documenting use cases, assumptions, limitations, controls, test outcomes, risk decisions, and implementation conditions in a manner that is clear to senior management, oversight partners, auditors, and regulators - not just the teams that built them. Testing, Monitoring, and Technical Risk Assessment • Help define fit-for-purpose evaluation and monitoring approaches for AI solutions, covering model performance, stability, explainability, fairness, robustness, human oversight effectiveness, data quality, and business outcome monitoring as appropriate to the use case., • Design or guide evaluation approaches for generative AI solutions - including measures for groundedness and faithfulness, retrieval quality, task accuracy, harmful output risk, prompt and data-handling vulnerabilities, and human review adequacy., • Review testing and monitoring evidence and communicate clearly where results support implementation, where limitations must be formally documented, or where remediation or additional controls are required before progression., • Collaborate with Applied AI and platform teams to embed governance requirements, evaluation workflows, monitoring and observability, and control evidence into repeatable delivery processes and enabling technology rather than treating them as separate activities. Risk Partner and Regulatory Readiness Collaboration • Work with 1st line risk and 2nd line oversight partners - including Model Risk Management, Compliance, Legal, Privacy, Enterprise Risk, and Information Security - to align AI use case governance with the bank's broader risk and control framework., • Support documentation, evidence collection, issue remediation, examination readiness, audit responses, and management reporting related to AI governance and responsible use., • Contribute to policies, standards, procedures, training, and stakeholder communications that improve AI risk fluency and clarify responsibility for responsible AI delivery across the bank., • Build trusted relationships and influence outcomes across business, technology, and risk teams without relying on direct authority - communicating risk clearly, understanding delivery pressures and constraints, and identifying practical paths forward. Process Improvement and Team Contribution • Identify opportunities to streamline and selectively automate AI intake, control mapping, evidence tracking, risk assessment, and ongoing monitoring activities - while preserving appropriate accountability and the quality of effective challenge., • Bring intellectual curiosity and informed judgment to new AI capabilities, vendor offerings, and business proposals; help the bank distinguish meaningful innovation from unnecessary complexity or unmanaged risk., • Contribute to a collaborative, high-accountability team culture and mentor business or technology stakeholders and less experienced practitioners through project work and shared learning. WHAT SUCCESS LOOKS LIKE • Responsible AI requirements are translated into clear, practical, and repeatable delivery expectations - understood by the teams building AI solutions, not just the teams reviewing them., • High-value AI opportunities move efficiently through governance, with risks identified early, controls appropriately designed, and evidence ready for challenge and regulatory review., • Business, technology, and risk partners view Enterprise AI as a trusted advisor that enables responsible adoption - not a checkpoint that sits at the end of the process and says no., • The bank's posture on AI governance, monitoring, and control effectiveness is one it can confidently demonstrate to senior leadership, oversight functions, and regulators. Qualifications Bachelor's Degree and 6 years of experience in Data management, information technology, financial services, enterprise risk management, or related disciplines with leadership in AI/advanced analytics delivery. OR High School Diploma or GED and 10 years of experience in Data management, information technology, financial services, enterprise risk management, or related disciplines with leadership in AI/advanced analytics delivery. PREFERRED QUALIFICATIONS AND SKILLS • Experience with Responsible AI, AI risk management, model governance, or model validation in financial services or another regulated environment. Prior experience in a model validation, independent review, or first-line AI governance role is strongly preferred., • Deep working knowledge of machine learning and generative AI lifecycle risks: use case intake and framing, solution evaluation, human oversight design, performance monitoring, third-party AI risk, privacy, explainability, fairness, and regulatory-grade documentation., • Ability to interpret and operationalize model risk principles in emerging AI contexts - including the judgment required to apply SR 11-7 / SR 26-2 reasoning to generative AI use cases where model risk guidance does not directly prescribe an answer., • Demonstrated ability to develop and implement generative AI evaluations and metrics, including fit-for-purpose measurement for solution quality, groundedness and faithfulness, retrieval performance, content safety, robustness, human oversight, and monitoring over time., • Experience using or evaluating generative AI evaluation, monitoring, or observability tooling - such as Galileo, Fiddler AI, or comparable platforms - is a plus., • Demonstrated ability to balance disciplined risk management with innovation enablement: designing proportionate governance approaches that maintain meaningful challenge and defensible evidence while enabling well-designed solutions to progress efficiently., • Excellent stakeholder management, executive communication, and influencing-without-authority skills; experience navigating and driving change across business, technology, and risk partners in a complex organization is highly valued. #LI-XG1 Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Overview This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office. This position processes mortgage loans, loan applications, and all associated documentation at a higher level of complexity. Validates application information for underwriting purposes and updates department systems accordingly. Prepares approved loans for closing submission, and notifies appropriate parties for action on declined loans. Contributes to protecting the Bank from fraud, misrepresentation, and mortgage loan default through compliance with federal regulations, department policy, and standard procedures. May provide guidance for less experienced associates in the work group. Responsibilities • Mortgage Processing - Verifies the accuracy and completion of all documentation or information necessary for loan closings. Assists in scheduling loan closings and answers questions regarding the mortgage loan process. Places closing conditions on the file and prepares approved loans for the Closing Department. Submits loans recommended for decline to second level review and issues adverse action notices., • Loan Operations - Provides ongoing communication to associates and management regarding loan status, conversations with applicants, and outstanding issues. Conveys deficiencies in loan documentation with the necessary parties. Ensures compliance in all operations with applicable guidelines and regulations. May assist management with more complex matters and projects., • Collateral Appraisal - Secures a property appraisal and completes the initial review against established checklists., • Business Support - Performs a variety of administrative support tasks during the course of mortgage processing., • Pipeline Management - Manages a pipeline of active loans by updating and prioritizing activities based on projected loan closing date. Ensures that loans close prior to approval expiration and rate lock expiration. Qualifications Bachelor's Degree -OR- High School Diploma or GED and 3 years of experience in Mortgage processing Preferred Qualificatoins: Mortgage processing experience and experience working with Encompass Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Overview This is a hybrid role (if located in Atlanta, GA, Charlotte, NC or Raleigh, NC ) with the expectation that time working will regularly take place inside and outside of a company office. Three days a week in office.Open to remote in several markets for highly qualified candidate. The Manager of Consumer Model development will lead a team of quantitative risk analysts responsible for developing, implementing, and maintaining credit risk models for the bank's consumer lending portfolio. This role serves as the tactical leader bridging strategy and execution, reporting directly to the Director of Risk Analytics & Modeling while providing hands-on leadership to junior team members. The position requires strong technical expertise combined with people management skills to ensure effective delivery of risk modeling solutions. Responsibilities • Support the Director and lead the development, testing, and implementation of advanced credit risk models across consumer lending products including Credit Cards, and Auto Loans, Mortgages, and HELOCs, with focus on Credit Card and Auto portfolios., • Execute the model development plan and ensure proper delivery. Serve as the owner of model documentation, and development and testing materials., • Lead and mentor a team of model development professionals, fostering a culture of innovation and continuous improvement in risk modeling approaches., • Oversee the model ongoing monitoring program. Review the monitoring results and explain the model performance to model users and management., • Support the Director in response to model validation findings and oversee the implementation of remediation., • Collaborate with other modeling and analytical teams to continuously improve the process and gain efficiency. Drive the enhancement of risk management frameworks to meet evolving regulatory requirements, including CCAR and CECL compliance., • Support the Director and partner with business leadership to translate complex risk analytics insights into actionable business strategies and policy recommendations., • Establish and maintain relationships with regulatory bodies, external/internal auditors, model Risk Management and key stakeholders., • Guide the development and implementation of new risk assessment methodologies and tools to improve the organization's risk management capabilities., • Lead strategic initiatives to modernize risk analytics infrastructure and capabilities through adoption of advanced technologies and methodologies, including AI and other intelligent tools. Qualifications Bachelor's Degree and 6 years of experience in Financial, Statistical or Quantitative Analysis Experience, with at least 2 years management/lead experience OR High School Diploma or GED and 10 years of experience in Financial, Statistical or Quantitative Analysis Experience, with at least 2 years management/lead experience Preferred Education: advanced degree, masters/PHD in quantitative field, ie mathematics, computer science, financial engineering Preferred Area of Study: Quantitative or Statistical Analysis, Financial Engineering, Computer Science, Mathematics Preferred Area of Experience: Banking, Financial Engineering, Computer Science Preferred Qualifications: • Ph.D. degree in Statistics, Mathematics, Finance, or related quantitative field, • At least 10 years of progressive experience in credit risk model development, with at least 3 years in a leadership role, • At least 3 years hands on experience in Credit Card loss forecasting model development or validation, • Hands on experience using Python, SAS, Tableau, • Hands on experience in model development and model development documentation, • Demonstrated experience in leading teams responsible for development and implementation of enterprise-wide risk models, • Strong understanding of regulatory requirements and experience in interactions with regulatory bodies, • Experience with CCAR and CECL, • Expert knowledge of statistical modeling, machine learning techniques, and risk analytics methodologies, • Proven track record of translating complex analytical insights into actionable strategy Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. #LI-Hybrid

Overview This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office based in NY, NJ, MA, IL, TX, CA, FL, GA, NC, VA. The AVP, Underwriter IV - CEF supports the Capital Equipment Finance (CEF) team by underwriting at an advanced level of complexity for CEF portfolios. Provides guidance to structuring, servicing, and analysis for both new and renewal credits. Identifies, gathers, and reviews financial information to determine borrower risk ratings and appropriate loan structuring. Assesses and communicates risks to assist department risk mitigation strategies. Provides service and support for both associates and clients, participating in client calls, and may assist in identifying cross-sales opportunities. May assist special projects as needed to facilitate CEF lending activities and service capabilities and may provide direction to less experienced underwriters in the work group. Responsibilities • Underwriting - Underwrites CEF accounts according to applicable regulations, procedures, and guidelines. Reviews financial statements, communicates with clients or prospects, and performs analysis to recommend borrower risk ratings and appropriate loan structuring. Ensures all involved parties are updated on underwriting progress and outcome. May provide guidance to less experienced underwriters through knowledge of underwriting procedures and information needs., • Analysis - Sources, compiles, and interprets financial data to support structuring and approval of loans. Reviews industry information and comparisons, key risks and mitigants, and collateral to form a general business overview of the borrower. Utilizes results of analysis to underwrite CEF loans., • Risk Management - Identifies risks through reviews, analysis, and research of new and existing CEF loans. Works closely with Bank associates and partners to resolve risk issues, communicating review schedule and potential changes in the CEF portfolio. Assists in coordinating review and renewal schedules for existing credits, facilitating ongoing risk identification and management., • Business Support - May assist in Identifying cross-sales opportunities for new and existing relationships based on analysis activities. Identifies servicing information and prepares credit analysis documentation. Partners with associates and clients to determine needs and structuring of new requests, renewals, and modifications, participating in client and prospect calls as needed. May assist management with peer development and training. Qualifications Required: Bachelor's Degree and 4 years of experience in Underwriting, Loan Analysis, Business Support OR High School Diploma or GED and 8 years of experience in Underwriting, Loan Analysis, Business Support Preferred: • Bachelors, Master's degree in Business, Finance, Economics, • Finance, Banking, • Equipment Finance, Asset Based Lending, large ticket, • Cash flow analysis, • Credit Lense, • Completion of a formal credit training program If hired in NY, NJ, MA, IL, TX, CA, FL, GA, NC, VA the base pay for this position is generally between $110,000.00 and $140,000.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. #LI-NK1 Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Overview This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office in the following locations: California, New York, New Jersey, Illinois, Georgia, Texas, North Carolina, Boston, Florida and Arizona, Nevada, Oklahoma. The First Citizens Bank Technology, Media and Telecommunications Team specializes in delivering financing solutions and advisory services for middle market telecommunications, media, entertainment, and technology businesses. Our products and services support the development, expansion, equipment purchase, and strategic acquisition needs of our clients. We have a deep understanding of the special financing needs of the gaming, entertainment, media and sports industries. Our team of highly experienced professionals has the dedication and know-how to provide strategic solutions for a wide variety of corporate needs. This Director level originations position, focusing on the native American and Commercial gaming/casino sector, reports to the Managing Director and Group Head of the TMT team. Location for this position would center around one of our corporate office locations. Responsibilities • Responsible for loan originations, business development and relationship management in the native American and commercial gaming/casino industry and related sectors, • Must understand and be engaged in gaming/casino landscape. Established relationships and transaction experience that are relevant to this sector would be beneficial to someone fulfilling this role, • Experience with transactions in casino/route operator and related sectors., • Thorough understanding of credit analysis, financial modeling, structuring/negotiating deal terms and the ability to communicate credit decisions to senior management, • Requires the capability to run/coordinate the structured finance process from initial client discussions all the way through closing, • Experience with the cross-sell of all commercial banking products (treasury management, hedging, capital markets, foreign exchange, etc.) Qualifications Required: Bachelor's Degree and 8 years of experience in Commercial Banking, Relationship Management, Sales OR High School Diploma or GED and 12 years of experience in Commercial Banking, Relationship Management, Sales. Preferred: • Bachelor's Degree, • 8+ years' experience in originations in a leveraged finance environment and 5 years of gaming, entertainment, media and sports industry, • National and/or regional client coverage, • Strong credit and underwriting skills, • Cross-selling experience of the following commercial banking products: (treasury management, hedging, capital markets, foreign exchange), • Effective writing and communication skills, • Formal credit training If hired in CA, TX, NC, MA, IL, GA, NY, NJ, FL, AZ, NV, OK the base pay for this position is generally between $175,000.00 and $225,000.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. #LI-NK1 Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Overview This position is responsible for the management and oversight of all residential mortgage loan servicing activities other than default related activities. Directs client service, escrow, payment processing, investor relations, and technology vendor functions. Manages loans serviced in-house and by contract servicers to uphold a high standard of service across associate activities. Drives strategic initiatives and establishes sound policies towards the achievement of business goals and objectives. Partners with executive leadership, sales managers, and other Bank partners to ensure effective service delivery for internal and external clients. This position will office on-site and could sit in the listed locations in North Carolina or South Carolina. Responsibilities • Mortgage Servicing - Directs mortgage loan servicing activities to ensure productivity, performance, and quality goals are met. Monitors adherence to all applicable policies, regulations, and investor requirements to ensure sound servicing practices and satisfactory audit exams. Collaborates with internal auditors, external examiners, and government regulators on compliance and quality control efforts. Oversees contractors involved in mortgage loan servicing and resolves escalated issues., • Managerial Functions - Coaches, develops, and delegates assignments to front line managers and supervisors. Establishes and monitors expectations to achieve company and division goals. Makes appropriate changes to division policies, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development and talent learning opportunities., • Reporting - Ensures reporting required by the Bank, investors, regulators, or other key stakeholders is accurate and produced in a timely manner. Oversees reporting functions to identify and mitigate compliance, capacity, and operational risks., • Business Strategy - Develops mortgage servicing strategies and process improvements to drive short- and long-term business goals. Ensures staffing and projection plans account for rapid growth as a result of increased production and bank acquisitions. Assists executive leadership in aligning division tactics with larger organizational objectives. Qualifications Bachelor's Degree and 8 years of experience in Mortgage servicing to include loan servicing, escrow, investor accounting OR High School Diploma or GED and 12 years of experience in Mortgage servicing to include loan servicing, escrow, investor accounting Skill(s): Proven record of success with performance and service level metrics Preferred: Experience leading and coaching loan servicing teams Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Role - Machine Learning Expert (This role is open to US Citizens, Green Card holders, GC-EAD only. We do not sponsor visas.) Adidev is looking for an adept Machine Learning Engineer to take the helm in deploying advanced machine learning models, with a special emphasis on Generative AI. In this role, you will craft and refine AI-driven solutions, turning innovative ideas into value-adding features and services, thereby solidifying our market leadership and technological forefront for our premier client. About Adidev Technologies Inc. Adidev Technologies,(www.adidevtechnologies.com) is a premier IT consulting firm delivering top-notch, Machine Learning Engineer, iOS and Android, data scientist, Developer solutions to industry giants including Delta, Google, Apple, Spotify, US Bank, FedEx, and more. We're not just a software consulting company – we're a dynamic force shaping the future of technology. Partnering with industry giants, we consistently deliver groundbreaking solutions that redefine the digital landscape. As we continue to expand our footprint, we're on the hunt for exceptional individuals who can bring their technical prowess to our team and elevate our projects to new levels of innovation. Expertise: We excel in IT consultative services and quality engineer development, with Good years of experience. Global Presence: Our diverse employee workforce spans four continents. Proven Track Record: Hundreds of Fortune 1000 and innovative startup clients with thousands of successful projects across the USA. How We'll Guide You Teaching and Development: We are dedicated to nurturing your growth and development, shaping you into an exceptional consultant capable of delivering top-tier solutions to our end clients. Custom Support: An array of teams, from Development Managers to Tech Subject Matter Experts, are dedicated to your success. Project Placement: A market-expertise team ensures you secure and thrive in projects with our esteemed clients. Career Growth: We facilitate industry experience to propel your technical journey forward. Key Responsibilities: Architect and refine sophisticated ML models and algorithms, translating complex datasets into actionable solutions. Engage in the full lifecycle of data modeling projects, from understanding business requirements to deployment and monitoring. Execute comprehensive data analysis, including preprocessing, feature engineering, and leveraging Generative AI algorithms for novel solutions. Lead cross-functional collaborations to integrate Generative AI models into our offerings, enhancing product capabilities and user experiences. Apply advanced analytical techniques to analyze vast datasets, identifying trends, anomalies, and opportunities for improvement. Execute data preprocessing, feature engineering, and algorithm optimization to enhance model accuracy and efficiency. Conduct exploratory data analysis to extract valuable insights and influence strategic decisions. Keep abreast of and implement the latest ML trends, tools, and best practices, including AutoML, MLOps, and interpretability frameworks. Promote compliance with industry standards and regulatory requirements, emphasizing ethical AI practices. Requirements: Degree in Computer Science, Engineering, Statistics, or a related technical field. Demonstrable experience in machine learning, deep learning, NLP, computer vision, reinforcement learning, and/or other AI domains. Demonstrable experience with Generative AI models and frameworks, such as GANs or Transformers, applied in industry settings. Practical experience with SQL/NoSQL databases, data visualization tools, and version control systems. Strong foundational understanding of algorithmic complexity and data structure optimization. Excellent problem-solving, collaboration, and communication abilities. Develop and implement cutting-edge machine learning models, with a particular focus on Generative AI applications such as text generation, image synthesis, and creative AI. Execute comprehensive data analysis, including preprocessing, feature engineering, and leveraging Generative AI algorithms for novel solutions. Stay ahead of AI research, especially in Generative AI, applying the latest findings and techniques to drive innovation within our projects. Proficiency in Python and ML libraries (TensorFlow, PyTorch, scikit-learn). Strong background in cloud computing and big data platforms (AWS, Azure, GCP), with hands-on experience in cloud-based ML services and serverless architectures. Familiarity with DevOps for AI, including containerization (Docker, Kubernetes), CI/CD pipelines, and MLOps practices. Facilitate knowledge sharing and best practices in AI/ML, particularly focusing on Generative AI, within the team. Ensure all AI implementations are compliant with ethical guidelines and data privacy standards. How to Apply: Interested candidates are invited to submit a comprehensive application, including a latest updated resume and a detailed cover letter, showcasing your expertise. Perks and Beyond! Competitive salary range: Based on experience and market value Pack your bags! Paid relocation is on us. We provide support, even from afar, with our remote assistance. Regular salary reviews? You betcha! Ready to Embark? We invite you to take this extraordinary step with us. Showcase your journey in pushing the limits of mobile engineering by submitting your resume and a curated selection of your most influential projects. At Adidev Technologies, we're dedicated to shaping your success. Join us to craft a future powered by innovation and growth. Note: Adidev Technologies Inc. is a staunch advocate of diversity and equal opportunity. We warmly welcome applications from candidates of all backgrounds, experiences, and walks of life. Your unique perspective could be the catalyst for our next revolutionary breakthrough

Role: ML/AI Engineers (This role is open to US Citizens, Green Card holders, GC-EAD only. We do not sponsor visas.) Summary: Adidev is looking for an adept Machine Learning Engineer to take the helm in deploying advanced machine learning models, with a special emphasis on Generative AI. In this role, you will craft and refine AI-driven solutions, turning innovative ideas into value-adding features and services, thereby solidifying our market leadership and technological forefront for our clients. About Adidev Technologies Inc. Adidev Technologies,(_) is a premier IT consulting firm delivering top-notch, Machine Learning Engineer, iOS and Android, data scientist, Developer solutions to industry giants including Delta, Google, Apple, Spotify, US Bank, FedEx, and more. We're not just a software consulting company – we're a dynamic force shaping the future of technology. Partnering with industry giants, we consistently deliver groundbreaking solutions that redefine the digital landscape. As we continue to expand our footprint, we're on the hunt for exceptional individuals who can bring their technical prowess to our team and elevate our projects to new levels of innovation. Expertise: We excel in IT consultative services and quality engineer development, with Good years of experience. Global Presence: Our diverse employee workforce spans four continents. Proven Track Record: Hundreds of Fortune 1000 and innovative startup clients with thousands of successful projects across the USA. How We'll Guide You Teaching and Development: We are dedicated to nurturing your growth and development, shaping you into an exceptional consultant capable of delivering top-tier solutions to our end clients. Custom Support: An array of teams, from Development Managers to Tech Subject Matter Experts, are dedicated to your success. Project Placement: A market-expertise team ensures you secure and thrive in projects with our esteemed clients. Career Growth: We facilitate industry experience to propel your technical journey forward. Key Responsibilities: · Architect and refine sophisticated ML models and algorithms, translating complex datasets into actionable solutions. · Engage in the full lifecycle of data modeling projects, from understanding business requirements to deployment and monitoring. · Execute comprehensive data analysis, including preprocessing, feature engineering, and leveraging Generative AI algorithms for novel solutions. · Lead cross-functional collaborations to integrate Generative AI models into our offerings, enhancing product capabilities and user experiences. · Apply advanced analytical techniques to analyze vast datasets, identifying trends, anomalies, and opportunities for improvement. · Execute data preprocessing, feature engineering, and algorithm optimization to enhance model accuracy and efficiency. · Conduct exploratory data analysis to extract valuable insights and influence strategic decisions. · Keep abreast of and implement the latest ML trends, tools, and best practices, including AutoML, MLOps, and interpretability frameworks. · Promote compliance with industry standards and regulatory requirements, emphasizing ethical AI practices. What You’ll Bring Experience architecting and developing AI or machine learning solutions on platforms such as AWS, Databricks, Azure, Google Cloud and OpenAI. Software engineering and/or Data Engineering background, especially in one of the major clouds. Hands-on experience with Deep Learning, LLM, Python, TensorFlow, PyTorch and other AI frameworks Experience putting ML/AI into production, and ability to talk through best practices and pitfalls. How to Apply: Interested candidates are invited to submit a comprehensive application, including a latest updated resume and a detailed cover letter, showcasing your expertise. Perks and Beyond! Competitive salary range: Based on experience and market value Pack your bags! Paid relocation is on us. Support, even from afar, with our remote assistance. Regular salary reviews? You betcha! Ready to Embark? we invite you to take this extraordinary step with us. Showcase your journey in pushing the limits of mobile engineering by submitting your resume and a curated selection of your most influential projects. At Adidev Technologies, we're dedicated to shaping your success. Join us to craft a future powered by innovation and growth. Note: Adidev Technologies Inc. is a staunch advocate of diversity and equal opportunity. We warmly welcome applications from candidates of all backgrounds, experiences, and walks of life. Your unique perspective could be the catalyst for our next revolutionary breakthrough

Role: ML/AI Engineers (This role is open to US Citizens, Green Card holders, GC-EAD only. We do not sponsor visas.) Summary: Adidev is looking for an adept Machine Learning Engineer to take the helm in deploying advanced machine learning models, with a special emphasis on Generative AI. In this role, you will craft and refine AI-driven solutions, turning innovative ideas into value-adding features and services, thereby solidifying our market leadership and technological forefront for our clients. About Adidev Technologies Inc. Adidev Technologies,(_) is a premier IT consulting firm delivering top-notch, Machine Learning Engineer, iOS and Android, data scientist, Developer solutions to industry giants including Delta, Google, Apple, Spotify, US Bank, FedEx, and more. We're not just a software consulting company – we're a dynamic force shaping the future of technology. Partnering with industry giants, we consistently deliver groundbreaking solutions that redefine the digital landscape. As we continue to expand our footprint, we're on the hunt for exceptional individuals who can bring their technical prowess to our team and elevate our projects to new levels of innovation. Expertise: We excel in IT consultative services and quality engineer development, with Good years of experience. Global Presence: Our diverse employee workforce spans four continents. Proven Track Record: Hundreds of Fortune 1000 and innovative startup clients with thousands of successful projects across the USA. How We'll Guide You Teaching and Development: We are dedicated to nurturing your growth and development, shaping you into an exceptional consultant capable of delivering top-tier solutions to our end clients. Custom Support: An array of teams, from Development Managers to Tech Subject Matter Experts, are dedicated to your success. Project Placement: A market-expertise team ensures you secure and thrive in projects with our esteemed clients. Career Growth: We facilitate industry experience to propel your technical journey forward. Key Responsibilities: · Architect and refine sophisticated ML models and algorithms, translating complex datasets into actionable solutions. · Engage in the full lifecycle of data modeling projects, from understanding business requirements to deployment and monitoring. · Execute comprehensive data analysis, including preprocessing, feature engineering, and leveraging Generative AI algorithms for novel solutions. · Lead cross-functional collaborations to integrate Generative AI models into our offerings, enhancing product capabilities and user experiences. · Apply advanced analytical techniques to analyze vast datasets, identifying trends, anomalies, and opportunities for improvement. · Execute data preprocessing, feature engineering, and algorithm optimization to enhance model accuracy and efficiency. · Conduct exploratory data analysis to extract valuable insights and influence strategic decisions. · Keep abreast of and implement the latest ML trends, tools, and best practices, including AutoML, MLOps, and interpretability frameworks. · Promote compliance with industry standards and regulatory requirements, emphasizing ethical AI practices. What You’ll Bring Experience architecting and developing AI or machine learning solutions on platforms such as AWS, Databricks, Azure, Google Cloud and OpenAI. Software engineering and/or Data Engineering background, especially in one of the major clouds. Hands-on experience with Deep Learning, LLM, Python, TensorFlow, PyTorch and other AI frameworks Experience putting ML/AI into production, and ability to talk through best practices and pitfalls. How to Apply: Interested candidates are invited to submit a comprehensive application, including a latest updated resume and a detailed cover letter, showcasing your expertise. Perks and Beyond! Competitive salary range: Based on experience and market value Pack your bags! Paid relocation is on us. Support, even from afar, with our remote assistance. Regular salary reviews? You betcha! Ready to Embark? we invite you to take this extraordinary step with us. Showcase your journey in pushing the limits of mobile engineering by submitting your resume and a curated selection of your most influential projects. At Adidev Technologies, we're dedicated to shaping your success. Join us to craft a future powered by innovation and growth. Note: Adidev Technologies Inc. is a staunch advocate of diversity and equal opportunity. We warmly welcome applications from candidates of all backgrounds, experiences, and walks of life. Your unique perspective could be the catalyst for our next revolutionary breakthrough

Summer Analyst - Subscription Finance & Services. Citizens Bank is seeking a Summer Analyst to join the Subscription Finance & Services team in Charlotte, NC. The Subscription Finance & Services team is part of Capital Markets & Advisory and is the central contact for banking services provided to in

Summer Analyst - Corporate Credit Securitization. Start Date: May 2027 Citizens Bank ("Citizens") is seeking Analysts to join the Corporate Credit Securitization ("CCS") team. Analysts will support senior team members in Corporate Credit Securitization ("CCS") advisory, credit analysis, credit under

First Citizens Bank Sales And Service Representative.Are you a people person? Be a First Citizens person.Join our branch team and make a difference.The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch.Facilitates customer a

Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner. Initiate conversation to uncover sales or referral opportunities. Preferred Area of Experience: Sales.

Provides bank leadership with critical information and insight required for the selection, prioritization, and execution of initiatives which align with real estate portfolio roadmaps and the Bank's Competitive Path and Strategic Plan. Business Strategy and Support Partners with bank leadership and