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Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, PWC, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. YOUR ROLE: We're hiring a bright cross-channel Media Planner to manage day-to-day planning responsibilities. The Planner leans into the strategic media plan development and is responsible for being able to speak to the holistic plan narrative, including tactical details and campaign performance. A successful Planner is resourceful, organized, and energetic throughout the planning process. A strong communicator [both oral and written], they are comfortable in a fast-paced industry and handling multiple projects. Reliable, ethical & operates in the best interest of Crossmedia & clients • The Planner maintains and grows a foundational knowledge of both online and offline media channels, • Collaborates with Investment, Redbox (Analytics) and Strategy team members to ensure actionable audience insights are incorporated into strategic recommendation, • Manages weekly status calls and serves as the main point of contact with clients, • Manages client budgets and upkeep of flowcharts to maintain holistic media plan accuracy, • Monitors the pulse on changing media and client trends, • Collaborates on tactical presentations with the Investment team, assuring a clear story and approach which is built around the strategic presentation., • Masters tools like Vivvix/Pathmatics, YouGov, MRI/Simmons, Infegy, Commspoint, RBOO and NMI and questions data and usage rigorously, • The first 'gatekeeper' and reviewer for Assistant's work., • Articulates a strong understanding of quantitative media strategy elements – media mix, role of channel, reach and frequency, flighting strategy, etc., • Fully comprehends client business objectives and the role media is meant to play in accomplishing them, • Develops holistic, strategic media plans in partnership with Supervisors and Directors, • Understands target audience behaviors & drivers and works with Investment team to translate those qualities into actionable segments., • Successfully interrogates tactical plan details to ensure strategy pull through, • Understands media metrics beyond the brilliant basics, including layers of quality, effectiveness, etc., • Encourages thinking outside of the box,, • Participates in training programs to enhance their professional growth., • Mentors Assistant Planner; provides ongoing feedback and reviews to guide growth., • Displays a high level of personal dedication and motivation., • Positively contributes to our culture., • Troubleshoots team issues and concerns., • Bachelor's Degree, • 2+ years of experience in media planning at an ad agency, • Ability to juggle multiple client projects and responsibilities and meet deadlines, • Attention to detail and organizational skills while working in a fast-paced environment, • Strong written and verbal communication skills, • Excellent analytical and math skills, • Capable of working independently and managing projects from start to finish, • Experience with managing and mentoring junior team members, • Takes initiative in acquiring new skills and taking on a workload, • Professionalism and confidence in working with vendors, team members and clients This role requires proximity to New York City. We offer a hybrid work arrangement, with a combination of onsite work and the flexibility to work from home. CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. YOUR ROLE We are hiring a Supervisor/Paid Social to join our One Marketplace team to manage the paid social strategy for key national clients. Our ideal candidate loves the fun fast-paced nature of the business yet is comfortable working in a casual environment. This is a great match for those who love mentoring team members and take pride in the team success. We love your entrepreneurial attitude and welcome participation in helping us build the agency with new platforms, tools, ideas, and opportunities. Here's a snapshot of the day to day: • Works with clients to understand brand and implements social initiatives among paid social media advertising., • Utilizes social platforms natively (Facebook/IG, Twitter, Pinterest, Linkedin, Snapchat) and within PMD technology for paid social media., • Oversees day to day client operations, management of internal teams, thought leadership and POV development., • Assists with training and supervising internal teams to ensure best in class strategy and execution., • Brand strategy experience with the ability to translate that strategy into smart and sound paid social tactics, • Understanding of brand and direct response social initiatives offered in social media paid advertising (i.e. measurement and tracking capabilities specific to platforms), • A compassionate leader who manages by example. You enjoy training and managing others and take pride in the team success, • Desire to build strong and productive relationships with clients, partners, and colleagues, • Bringing a positive and optimistic outlook which contributes to our strong company culture and growing business goals, • 4+ years' working with paid social media and strategy., • 1-2+ years' advertising agency or media agency experience., • 'Hands On Keyboard' experience in working in social platforms., • Strong organization skills that set you up for success in balancing tight deadlines and challenges Salary range of 75-95k, commensurate with experience. Compensation is determined on the skills, qualifications,, tenure in the industry and experience of the applicant along with the requirements of the position. CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description Summary: The Family Team Conference Coordinator coordinates and performs an array of family team conferences (FTCs) involving families enrolled in the Safe Way Forward prevention program. Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Essential Job Functions: • Facilitate FTCs for families and staff to review services, assess progress together, and help develop a plan of action to either ensure further progress towards positive child welfare outcomes or end services as appropriate., • Coordinate with program staff and families the scheduling of FTCs and re-scheduling of missed and/or cancelled meetings., • Coordinate & Assign FTC request to ensure the scheduling of separate conferences for SURV & PCH., • Conduct/facilitate FTCs according to ACS protocol, FTC model and maintain fidelity of the FTC model; with the case planning team and families (in homes and virtually)., • Engage participants in non-ACS facilitated Family Team Conferences; which includes reassessment planning conferences and service termination conferences., • Conduct a brief review of prior FTC agreement service plan, family history in CONNECTIONS and hard case record prior to the FTC., • Conduct & participate in debrief meetings prior to FTC and when applicable (a debrief might be required) immediately after an FTC., • Ensure debrief meetings occur consistently with Case Planner, Trauma Counselor and/or unit Clinical Supervisor, to consult about any unresolved questions and/or concerns., • Ensure all conference participants sign Summary and Action Plan following conferences; for virtual conferences, facilitator will include a clause stating, “participants signed electronically”., • Facilitate up to three conferences per day., • Ensure Language Interpretation Services are secured when an FTC request is submitted and identifies a family needs translation., • Responsible for timely documentation of FTC’s Summary Plan and date entry of family team conferences in PROMIS and CONNECTIONS; within 72 hours of FTC., • Float within designated borough to provide FTC facilitation services as needed for the SWF program., • Review and identify external child welfare resources and community linkages., • Use conferences to model effective strategies for engagement, assessment and problem solving when appropriate., • Attend and participate in program staff meetings, case consultations, and related agency, model developer, and external training as appropriate., • Use knowledge of different types of FTCs and EBMs (e.g., high, medium, low) to make referral recommendations., • Work collaboratively with team members on challenging issues to resolve barriers or to develop effective interventions., • Utilize knowledge about ACS standards, SWF internal FTC policies and protocol in helping team to arrive at safety and well-being decisions., • Coordinate Elevated Risk Conferences with ACS.r Qualifications: Utilize the six-stage model for FTCs and encourage and support the use of specific program models (Solution-Based Casework, Functional Family Therapy, and Family Treatment/Rehabilitation) in interactions with families and staff. Education: Master’s degree and License in Social Work, (LMSW, LCSW preferred) or Mental Health Counseling (LMHC) and a minimum of 18 months of experience with children and families preferably in a child welfare setting or Master’s degree without a license with 2 years of work experience in a child welfare setting Experience Required: • Organizational skills, • Knowledge of child welfare is preferred, • Works to create and support a respectful and collegial environment., • Ability to clearly summarize a variety of solution and to facilitate consensus., • Ability to accommodate a flexible work schedule, including evenings., • Manages group facilitation and collaboration with staff and participants with professionalism and competence, ensuring the success and effectiveness of the program at large., • Regularly participates in training and professional development to augment conference/group facilitation skills and knowledge. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $29.04 - $33.07 Full-time Hours: 35 hours Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Job title: Director of Social Services Reports to: Program Director FLSA Status: Exempt / Full Time Date Issued: April 2021 POSITION SUMMARY: The Social Services Director is responsible for supervision and staff development, program planning and development, and client services. The essential functions of the job include, but are not limited to the duties listed in the job description. DUTIES AND RESPONSIBILITIES: • Responsible for providing orientation to casework staff (Caseworkers, Housing specialists, Residential Aides), and instruct staff on social services policies and procedures., • Supervises day to day operations and clinical staff, • Provides Administrative and programmatic supervision to case management and residential aide staff., • Facilitates regular case conferences and conducts weekly staff meetings., • Completing Reports for DHS (SOTA, Quarterly and 5/6 reports), • Completing Monitoring Instrument CAP, • Joining the 11 AM conference call with DHS, • Assigns cases to case managers and schedules work according to priority., • Audits client records and ensures compliance with DHS and HPCDC, regulatory, funding agency requirements and guidelines., • Assesses, trading and coaches case managers, housing specialist and residential aides on work assignments and community resources., • Supervises and documents incident reporting and distributes related notices within 24 hours., • Reviews services plans, program notes, and other required client documentation to ensure comprehensiveness and compliance with HPCDC and regulatory agency requirements. Signs off on final documents prior to filing client charts., • Ensures housings documentations is completed in a timely manager for submission to housing providers., • Manages caseload in the absence of the Case Manager., • Prepares and submits required reports and statistics in a timely manner., • Prepares staff schedules and monitors payroll., • Supervises client databases to ensure accuracy of client information., • Evaluate staff work performance per agency policy and professional standards., • Review disciplinary actions and administer performance reviews for social services staff., • Develop staff training curriculum., • Is on call to address emergency needs on a 24-hour basis. PROGRAM PLANNING AND DEVELOPMENT • Establishes service linkages with community resources, both public and private., • Develops tools and procedures to measure achievement and target goals., • Assess improvements in service delivery proves. Identify, recommend and implement necessary changes with supervisor., • Work with Administrative team, to develop funding proposals for existing and new services., • Utilize and ensure compliance with the Quality Assurance program for Social Services. CLIENT SERVICES • Work with IT team, ensure utilization and monitor client case tracking system., • Responsible for monitoring client statistics and ensuring timely delivery of reports to Program Director., • Responsible for the daily operation of client services and for developing a supportive environment for staff and consumers., • Recommends and develops policies and procedures to enhance social services program performance. Employee may be required to carry out additional duties as assigned by Supervisor. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR, • Strong written and verbal communication skills, • Strong interpersonal skills and the ability to work independently or in a team setting, • Strong team building and coaching skills and resourcefulness., • Strong computer skills, • Experience with homeless and mentally ill population., • Preferred Education & Experience:, • Masters degree in clinical field (MSW preferred., • 2 years related experience of clinical and supervisory experience., • Previous work experience with homeless population, MICA, or Veterans community, • Foreign languages a plus, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred

The Client Care Representative (CR) must be able to professionally and knowledgeably resolve all Client issues in a timely and skilled manner, while maintaining the high standards that Tiffany & Co. is known for. The CR will act as Client advocate and liaison with all departments within the TSC and company wide to obtain necessary information in order to respond to Client inquiries or resolve Client issues. The CR is responsible for creating both online and letter detailed estimates ensuring all technical information is accurate and all aspects of the customers request are met. The CR will perform administrative duties and special projects as requested by Management. The CR must have excellent self-management skills and be able to prioritize and multi-task, while interacting with both internal and external clients. The CR must always communicate in an effective client centric manner, and be able to decipher and clearly share technical guidance and/or suggestions in basic terms directly to clients and/or retail partners this requires a high level of approachability and the ability to convey the proper tone when communicating (i.e., empathy, sincerity, confidence). What You'll Do: • Build Client Relationships by applying the LVMH values to deliver the Tiffany Experience for the purpose of brand loyalty. Consistently strive to attain the highest percentile of quality client service by resolving client issues in a professional and timely manner., • Respond to all inquiries and issues in a consistently efficient, professional and accurate manner while offering the highest level of service to all customers. Meet productivity requirements based on business needs. This includes, but is not exclusive to, incoming calls, Salesforce email caseresponses and detailed estimates., • Proficiency in Utilizing Salesforce Case Management/Clienteling database to promptly review Client profiles which are essential/vital in quick and equitable Client resolutions. Diligent entry of a thorough and detailed salesforce case outlining an issue and resolution when necessary., • High school diploma or equivalent, • 2 years business experience with strong operational background, • Proficiency with Microsoft Excel, Word and Outlook, • Meticulous/Strong attention to detail, • Strong initiative and the ability to work without constant direction, • Strong English language verbal and written communication skills, • Ability to shift tasks to meet daily business needs, • High ability to collaborate, build strong business relations and influence without direct authority, • Detail oriented ability to communicate effectively with different levels of management, • Flexible work schedule and ability to work overtime as needed, including possible weekends, • Customer service orientation, • Excellent organizational abilities to manage and prioritize multiple tasks, • Ability to work with cross functional teams, • Some familiarity with jewelry, watches, clocks and silver products, • Experience working in an operations, technical, or luxury retail environment, • Knowledge in AS400, MIPS, POS or Salesforce

Lighthouse Guild is the leading not-for-profit healthcare organization dedicated to addressing and preventing vision loss. Our mission is to provide exceptional services that inspire people who are visually impaired to attain their goals. Our vision is a world in which no person is limited by their visual capacity. Our Rehabilitation Department is seeking a part time, fourteen (14) hours per week, Social Services Assistant. QUALIFICATIONS: • Assesses the needs of new clients and devises a plan to assist in meeting these needs, • Makes referrals for adjunct services, completes applications for entitlements, assists with accessing community resources, • Outreaches to social service agencies, housing agencies and other support services that may be needed by clients, • Answers client phone inquiries and provides information and referral, • Facilitates a meeting with NYSCB counselor and client after assessment is completed to review goals for services and documents outcome, • Enters assessment and progress reports in the NYSCB Consumer Information System database The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Works with clients who require consistent and comprehensive support, • Remains in a stationary position at a workstation and use a computer approximately 90% of the time, • Frequently sits for long periods attending meetings We offer a very competitive salary and paid time off. Convenient Upper West Side location. Agency Website: ___ Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Job Description The Director of the PROS program manages and directs the Goodwill PROS Program, administers a NYS Office of Mental Health/Medicaid budget to provide necessary services to individuals with a diagnosed mental illness and a functional disability due to the severity and duration of the mental illness. Program must be operated in accordance with NYS Regulations, Part 512 for Personalized Recovery Oriented Services. Responsibilitis/Essential Functions: * Responsible for ensuring that PROS is fully staffed and operates as a person-centered, recovery-oriented model, providing quality services in a timely and professional manner. * Develops monthly reports to highlight PROS activities, monitor revenue and expenses, tracks billable units, program census, and job placements.. * Adheres to policies and procedures to dealing with participant incidents and emergencies, as required by OMH and Goodwill policies. * Serves as an agency representative at community, regional, national, and social service functions, as well as performing public relations activities as requested. * Develops and maintains ongoing relationships with potential referral sources, service providers and community resources. * Reviews all client referrals, determines eligibility and assigns to appropriate staff. * Oversee the implementation of Evidence Based Practices and sets goals and objectives for the program to ensures the program remains compliant and in good standing with OMH, Medicaid and Goodwill standards. * Responds to emergencies and coordinates appropriate interventions, along with the Safety Director, to ensure that clients’ work area remains healthy and safe. * Manage a caseload of up to 5 participants, including case management, collateral contacts, referrals, vocational assistance, and other needs, to coordinate services. * Conduct required assessments including Wellness Recovery Action Plans, Psycho-socials, Psychiatric Rehabilitation, Vocational Readiness, Cultural, and Substance Use screenings and assessment. * Develop Individualized Recovery Plans (IRP) in collaboration with participants, based on the above listed assessments on a quarterly basis, or more often as needed. * Maintain and update demographic, treatment and employment data in electronic health records (Foothold AWARDS, OMH CAIRS database, and NYESS). * Engages in case conferences, clinical meetings, and others as requested and fills in vacancy positions as needed. Provides clinical supervision to professional staff. * Coordinates with other directors to provide guidance to the Behavioral Services Division * Works closely with SVP of Behavioral Health Services to ensure quality of services and monitoring of outcomes Qualifications/Basic Job Requirements: * NYS Licensed Clinical Social Worker preferred, will consider LMSW with significant clinical and administrative experience of at least 3 years * 3-5 years of experience working with persons living with severe mental illnesses * Excellent oral and written communication skills, ability to multi-task in a very fast and demanding work environment a must * Capacity to manage, develop and motivate staff to continue to increase their skills in order to expand their programs and/or performance as needed. * Experience with provision of services in a group modality. * Proficiency in Microsoft Office. * Knowledge of PROS program model and regulations * Knowledge of evidence-based practices, to include: Individual Dual Diagnostic Treatment, Wellness Self-Management, Individual Placement and Support and Family Psycho-Education. Scope of Responsibility & Positions Supervised: * Provides individual or group supervision to all staff. * Establishes and monitors program budgets, staffing needs, including training. * Responsible for developing and enhancing the PROS program.

Job DescriptionStaten Island, New York Salary range: $21.98/hr - $32.97/hr The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller, providing branch leadership with the ability to deliver quality customer service at an enhanced level. The Universal Banker also provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services (that add value to the customer), performing branch/platform related functions and processing account maintenance transactions. The successful candidate will open new accounts, resolve issues, and educate our customers on Bank products/services and may refer them to a licensed representative of ABS Associates of NY, Inc. when appropriate. The UB seeks to build mutually beneficial and long-term relationships based on trust and the offering of suitable solutions that meet the client’s needs, exceeding expectations. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently., • Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer., • Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc., • Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service., • Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments., • Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.)., • Communicate all disclosures, rules, and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts., • Ensure accurate new account record keeping practices and perform timely follow-up as needed., • Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets., • Protect Bank against loss by ensuring that all new account procedures including CIP and BSA requirements are adhered to., • Assist in training and mentoring of newly hired Tellers, Customer Service Representatives, and Universal Bankers., • Build and maintain technical and professional knowledge by attending educational workshops., • Perform additional duties as requested. SKILLS, EDUCATION, & EXPERIENCE • High School Diploma or GED required., • Must have at least 1-2 years retail banking experience in the combined experience of Teller/ Customer Service Representative., • General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred., • Prior experience in fostering and developing strong customer relationships., • Ability to develop, as well as maintain a detailed level of knowledge of banking products and services., • Display willingness to be cross trained in other branch functions., • Excellent problem-solving skills with the ability to provide solutions to customer issues., • Must present a confident, professional, and positive demeanor to customers., • Excellent interpersonal and communication (verbal + written) skills; must have excellent phone skills., • Strong organizational skills and detailed oriented., • Basic knowledge of Microsoft Office suite of products (Word, Excel, & PowerPoint)., • Display sound judgment and discretion when utilizing confidential information., • Weekend work and extended hours or filling in at neighboring branch locations may be required., • Mandatory training may require occasional travel. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionQueens, NY/Astoria Salary Range: $21.98/hr - $32.97/hr The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller, providing branch leadership with the ability to deliver quality customer service at an enhanced level. The Universal Banker also provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services (that add value to the customer), performing branch/platform related functions and processing account maintenance transactions. The successful candidate will open new accounts, resolve issues, and educate our customers on Bank products/services and may refer them to a licensed representative of ABS Associates of NY, Inc. when appropriate. The UB seeks to build mutually beneficial and long-term relationships based on trust and the offering of suitable solutions that meet the client’s needs, exceeding expectations. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently., • Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer., • Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc., • Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service., • Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments., • Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.)., • Communicate all disclosures, rules, and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts., • Ensure accurate new account record keeping practices and perform timely follow-up as needed., • Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets., • Protect Bank against loss by ensuring that all new account procedures including CIP and BSA requirements are adhered to., • Assist in training and mentoring of newly hired Tellers, Customer Service Representatives, and Universal Bankers., • Build and maintain technical and professional knowledge by attending educational workshops., • Perform additional duties as requested. SKILLS, EDUCATION, & EXPERIENCE • High School Diploma or GED required., • Must have at least 1-2 years retail banking experience in the combined experience of Teller/ Customer Service Representative., • General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred., • Prior experience in fostering and developing strong customer relationships., • Ability to develop, as well as maintain a detailed level of knowledge of banking products and services., • Display willingness to be cross trained in other branch functions., • Excellent problem-solving skills with the ability to provide solutions to customer issues., • Must present a confident, professional, and positive demeanor to customers., • Excellent interpersonal and communication (verbal + written) skills; must have excellent phone skills., • Strong organizational skills and detailed oriented., • Basic knowledge of Microsoft Office suite of products (Word, Excel, & PowerPoint)., • Display sound judgment and discretion when utilizing confidential information., • Weekend work and extended hours or filling in at neighboring branch locations may be required., • Mandatory training may require occasional travel. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description Responsibilities: • Performing a variety of light construction duties such as drywall installation and patching, painting, light bulb and fixture installation, drain and sewer line stoppages, cabinet installation and repair, vinyl and ceramic tile installation and repair and window air conditioner installation and maintenance. Actions will include the use of power tools (hand drills, saws, etc.) and repetitive motions of drilling, sawing, screwing, ratcheting, etc., • Operating basic building systems including boilers and heating systems, fire prevention and alarm systems, etc., • Cleaning all elements of the facility including floors, walls, kitchens, bathroom, common areas, etc. Handling garbage collection and removal. Thoroughly cleaning residential units and all associated elements such as stoves, refrigerators, painting, plastering, etc. in order to prepare them for incoming clients., • Performing a variety of general maintenance tasks such as changing light bulbs,, • With prior notice, the Maintenance Worker will be assigned to work temporarily at other Safe Horizon locations within the 5 boroughs to provide site coverage., • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Cleaning all elements of the facility including floors, walls, kitchens, bathroom, common areas, etc. Handling garbage collection and removal. Thoroughly cleaning residential units and all associated elements such as stoves, refrigerators, painting, plastering, etc. in order to prepare them for incoming clients., • Performing a variety of general maintenance tasks such as changing light bulbs, changing batteries in smoke and carbon dioxide detectors., • Moving, loading, unloading, and transporting furniture, equipment, tools and supplies for use at the facility., • Certificate or certification in a building trade, maintenance, building systems or building equipment repair., • Ability to lift and move 50lbs on a daily basis., • Valid New York State driver’s license with no suspensions and fewer than 3 points required., • Bilingual English/Spanish preferred, • Experience working in a supportive housing setting preferred,, • Computer proficiencies are desired., • High school diploma or equivalent (or equivalent experience) AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.08 - $25.38 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Job Title: Roadway Worker In Charge (RWIC) Location: New York, NY Job Type: Full-Time and Part-Time FLSA Status: Hourly; Non-Exempt Reports To: District Manager Travel: Yes, travel is expected for this position (50% - 85% on average). Supervisory Responsibility: No Compensation: Negotiable, based on skills and experience. Company Profile: National Railroad Safety Services, Inc. (NRSS) is a certified DBE/WBE firm primarily focused on providing safety services to the railroad industry. NRSS is the most trusted name in the railroad industry for providing qualified field safety staff and safety training. To best serve the railroad industry, NRSS provides all of these services in the continental United States, Canada, and Mexico. NRSS has the proven ability and the proven safety record to handle any project. Find the safety you have been missing today! Job Description: National Railroad Safety Services, Inc. (NRSS) is seeking a Roadway Worker In Charge (RWIC) to support railroad flagging services for Class 1 Railroads, Regional Short Lines, Transit Systems, State DOT's, as well as Railroad Suppliers, Contractors, and Consultants alike. Required Education: High School Diploma or Equivalent. Required Experience: Minimum 2 years of experience with a Class 1 Railroad, Regional Short Line, Transit System, State DOT Rail Division, Railroad Supplier, Railroad Contractor, and/or Railroad Consultant; preferably within the Maintenance Of Way (MOW) Department. Key Success Factors: • Accountability: Accept full responsibility for self and contribution as a team member., • Adaptability & Flexibility: Ability to consider a variety of issues that exist in the work place and change from one task to another as necessary., • Analytical Thinking: Ability to analyze and synthesize information to understand issues, identify options, and support sound decision making., • Attention to Detail: Ability to work in a conscientious, consistent, thorough manner, and attend to details while pursuing quality when accomplishing tasks., • Communication: Ability to clearly convey information and ideas through a variety of media to employees/clients in a clear and succinct manner., • Customer Service Focus: Ability to provide service excellence to internal and/or external clients., • Decision Making: Ability to identify/understand issues, problems, opportunities and take appropriate action based on available facts, constraints, and probable consequences., • Initiative: Ability to identify what needs to be done and take action before being asked., • Innovativeness: Ability to devise new plans for quality excellence., • Knowledge: Ability to navigate various rulebooks and/or regulations and demonstrate mastery., • Organization: Ability to maintain materials and/or records in a clean and ordered manner., • Planning: Ability to plan and prioritize work load to manage time effectively and accomplish assigned tasks., • Stress Tolerance: Ability to maintain stable performance under pressure or opposition (such as time pressure or job ambiguity)., • Teamwork: Promote cooperation and commitment within a team environment to achieve goals and deliverables., • Proficient computer skills in basic email, phone, and text message applications., • Proficient computer skills in Android OS; on tablet & smart phone., • Proficient computer skills in Citrix Applications., • Strong oral and written communication skills., • Strong technical knowledge in Railroad Engineering, Railroad Design, Railroad Construction, and Safety., • High level of accuracy and attention to detail; well organized., • Demonstrated ability to develop and maintain strong client relationships., • Ability to travel for extended periods of time; sometimes month(s) at a time., • Provide jobsite coordination., • Provide clear and concise communication with Dispatchers, Train Crews, other Railroad Personnel, and/or Contractor personnel., • Provide clear, concise, and thorough job briefings with all personnel on each job site., • Enforce all Railroad, State, and Federal Policies., • Identify rule violations and resolve in accordance with Railroad, State, and Federal Policies., • Enforce Contractor training requirements., • Submit daily field reports detailing Contractor and/or Railroad activities. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Must be able to hear, speak, read, and write clearly in English., • Must be able to drive long distances and/or travel by other modes as necessary., • Must be able to stand for long periods of time and/or walk on level/uneven ground., • Must be able to see up close, distances, colors and have use of peripheral vision and depth perception., • Must be able to tolerate extreme heat/cold temperatures., • Must be able to tolerate dusty/noisy conditions., • Medical, Dental, Vision, Life Insurance, • Short Term, Long Term Disability Insurance, • Paid Vacation and Holidays Safety Commitment: All employees of all levels are to remain committed to safety at all times while employed at National Railroad Safety Services, Inc. (NRSS). As such, no job is so important and no service is so urgent that we may not take time to perform all work safely. Simply put, safety is our way of life. By placing safety first, we not only ensure the wellbeing of our employees, customers, and communities, but we hold true our commitment to being the leader in safety throughout the Railroad Industry. Closing Statement: National Railroad Safety Services, Inc. (NRSS) is an Equal Opportunity/Affirmative Action Employer. Any candidate selected for this position must be able to successfully pass pre-employment/recurrent background checks, drug/alcohol testing, and classroom training. Job Posted by ApplicantPro

Job Description Responsibilities: • Performing a variety of light construction duties such as drywall installation and patching, painting, light bulb and fixture installation, drain and sewer line stoppages, cabinet installation and repair, vinyl and ceramic tile installation and repair and window air conditioner installation and maintenance. Actions will include the use of power tools (hand drills, saws, etc.) and repetitive motions of drilling, sawing, screwing, ratcheting, etc., • Operating basic building systems including boilers and heating systems, fire prevention and alarm systems, etc., • Cleaning all elements of the facility including floors, walls, kitchens, bathroom, common areas, etc. Handling garbage collection and removal. Thoroughly cleaning residential units and all associated elements such as stoves, refrigerators, painting, plastering, etc. in order to prepare them for incoming clients., • Performing a variety of general maintenance tasks such as changing light bulbs,, • With prior notice, the Maintenance Worker will be assigned to work temporarily at other Safe Horizon locations within the 5 boroughs to provide site coverage., • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Cleaning all elements of the facility including floors, walls, kitchens, bathroom, common areas, etc. Handling garbage collection and removal. Thoroughly cleaning residential units and all associated elements such as stoves, refrigerators, painting, plastering, etc. in order to prepare them for incoming clients., • Performing a variety of general maintenance tasks such as changing light bulbs, changing batteries in smoke and carbon dioxide detectors., • Moving, loading, unloading, and transporting furniture, equipment, tools and supplies for use at the facility., • Certificate or certification in a building trade, maintenance, building systems or building equipment repair., • Ability to lift and move 50lbs on a daily basis., • Valid New York State driver’s license with no suspensions and fewer than 3 points required., • Bilingual English/Spanish preferred, • Experience working in a supportive housing setting preferred,, • Computer proficiencies are desired., • High school diploma or equivalent (or equivalent experience) AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.08 - $25.38 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Responsibilities: • Performing a variety of light construction duties such as drywall installation and patching, painting, light bulb and fixture installation, drain and sewer line stoppages, cabinet installation and repair, vinyl and ceramic tile installation and repair and window air conditioner installation and maintenance. Actions will include the use of power tools (hand drills, saws, etc.) and repetitive motions of drilling, sawing, screwing, ratcheting, etc., • Operating basic building systems including boilers and heating systems, fire prevention and alarm systems, etc., • Cleaning all elements of the facility including floors, walls, kitchens, bathroom, common areas, etc. Handling garbage collection and removal. Thoroughly cleaning residential units and all associated elements such as stoves, refrigerators, painting, plastering, etc. in order to prepare them for incoming clients., • Performing a variety of general maintenance tasks such as changing light bulbs,, • With prior notice, the Maintenance Worker will be assigned to work temporarily at other Safe Horizon locations within the 5 boroughs to provide site coverage., • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Cleaning all elements of the facility including floors, walls, kitchens, bathroom, common areas, etc. Handling garbage collection and removal. Thoroughly cleaning residential units and all associated elements such as stoves, refrigerators, painting, plastering, etc. in order to prepare them for incoming clients., • Performing a variety of general maintenance tasks such as changing light bulbs, changing batteries in smoke and carbon dioxide detectors., • Moving, loading, unloading, and transporting furniture, equipment, tools and supplies for use at the facility., • Certificate or certification in a building trade, maintenance, building systems or building equipment repair., • Ability to lift and move 50lbs on a daily basis., • Valid New York State driver’s license with no suspensions and fewer than 3 points required., • Bilingual English/Spanish preferred, • Experience working in a supportive housing setting preferred,, • Computer proficiencies are desired., • High school diploma or equivalent (or equivalent experience) AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.08 - $25.38 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? If you answered yes, consider this great opportunity with City Wide! THIS ROLE REQUIRES THE ABILITY TO TRAVEL WITHIN A TERRITORY. SERVICE AREAS BELOW. Service Areas: • Hudson County, • Staten Island, • Carlstadt, Lyndhurst, the Rutherfords Pay Rate Depends on Experience and Capabilities ($22.50/hr - $25/hr) Looking for part time up to full time employment. Hours vary throughout the week but are sometime between 4pm to 12am. Primarily 2nd shift. We are seeking a Janitorial Compliance Night Manager to join our team! The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met. Essential functions • Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems., • Review scope of work and ensure quality assurance per account to retain existing business and gain new business., • Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message., • Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement., • Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention., • Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures., • Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use., • High school diploma required or equivalent experience in commercial janitorial services industry., • 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations., • 3-5 years of Janitorial / Building Maintenance Experience, • Strong planning, organization skills, and attention to detail., • Bilingual is a plus!, • Reliable transportation, • Willingness to get jump in to clean when needed, • CRM experience preferred. Physical Demands The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 75 pounds. Benefits City Wide offers a competitive compensation and benefits package for this position.

Job Description Commercial Lines Representative – Insurance Location: Brooklyn, NY Schedule: On-site, Monday to Friday Compensation: Base salary (60,000- 75,000) + competitive commissions on new business and renewals Benefits: Please note that health insurance is not currently offered for this role A well-established retail insurance brokerage is seeking a Commercial Lines Representative to join its team. This is an excellent opportunity for a licensed insurance professional who enjoys working in a small-office environment and wants to grow a book of business with strong commission potential. Key Responsibilities: * Service and manage a book of primarily standard commercial lines accounts * Market and quote new and renewal business using online rating platforms * Handle policy downloads and uploads with carrier systems * Maintain strong client relationships through responsive and professional service * Collaborate closely with a small, dedicated team in a traditional office setting Qualifications: * Valid Property & Casualty Insurance License (required) * Prior experience servicing commercial lines accounts * Proficiency in online rating tools and carrier platforms * Strong organizational and communication skills * Comfortable working in a small-office setting, 5 days per week What’s Offered: * Competitive commission structure on all new business generated * Ongoing commission for renewals of your written business * Stable, in-office environment with the ability to build lasting client relationships If you’re a licensed insurance professional seeking a long-term home with uncapped earning potential and autonomy, we’d love to hear from you. #acgresourcesjobs Company DescriptionGreat opportunity, visible roleGreat opportunity, visible role

Job Description We’re looking for a Customer Service Representative to join a Private Banking support team at one of our preferred clients. In this role, you’ll be a key point of contact for both internal teams and external clients, ensuring high-quality service across account operations, cash management, and loan servicing. You’ll help manage daily service requests, resolve inquiries, and support key banking functions in a fast-paced, team-oriented environment. Key Responsibilities • Take ownership of client inquiries and assist with daily servicing needs across account maintenance, transactions, and internal banking support., • Use case management tools to track, prioritize, and resolve tasks in line with service level agreements., • Foster strong communication and coordination with business, operations, and internal banking teams to deliver a white-glove client experience., • Review reports and process wire transfers, overdraft approvals, and fund transfer requests (including fee waivers/modifications)., • Perform call-backs to authenticate client transaction requests and confirm account changes., • Support the KYC process and ensure compliance with internal guidelines and regulatory policies., • Communicate with clients and partners via phone, email, chat, or in-person to manage service requests and follow-ups., • Apply sound judgment and problem-solving skills to resolve service issues quickly and effectively., • Manage communication flow for client instructions, training schedules, internal projects, and updates., • Participate in internal projects and testing initiatives to enhance data integrity and client satisfaction., • May occasionally support teller functions as backup in some locations. Qualifications • 1–3 years of experience in the financial services industry or transferable customer service skills., • Proven passion for delivering high-touch, white-glove customer service., • Strong multitasking, time management, and prioritization abilities., • A self-starter who demonstrates integrity, accountability, and attention to detail., • Excellent written and verbal communication skills., • Bachelor’s degree or relevant professional experience., • Ability to collaborate effectively within a team and contribute to a supportive, high-performing workplace. This is an exciting opportunity for professionals looking to advance their careers in commercial banking while delivering top-tier client support. If you are a self-starter who thrives in a client-facing role, we encourage you to apply. Company DescriptionATRIA Consulting is a nationally certified women-owned small business (WBE, WSOB) that offers comprehensive Staffing and Recruiting services.ATRIA Consulting is a nationally certified women-owned small business (WBE, WSOB) that offers comprehensive Staffing and Recruiting services.

Job Description MV New York is Hiring: Entry Level Customer Service Representative Ready to kick-start your career in business, sales, and customer service? MV New York is looking for outgoing, service-driven individuals to join our Entry-Level Business Development team as a customer service representative. This isn’t your average job — it’s your launchpad into leadership, sales, and customer service excellence. We specialize in event-based and promotional sales, where you’ll connect directly with customers, provide top-tier customer service, and represent leading products in high-energy environments. What You'll Do as an Entry-Level Customer Service Representative: • Engage face-to-face with customers at live events, • Deliver exceptional customer service that builds lasting client relationships, • Learn to close deals through trust, clarity, and value, • Contribute to a motivated, customer service–oriented team, • Confident, people-first communicators, • Driven, coachable individuals eager to learn, • No degree or experience required — just bring your passion, • Positive team players with leadership potential We don’t sit behind desks. We’re out there connecting with real people, solving real problems, and delivering real customer service. At MV New York, we grow fast, think big, and lead with customer care. If you're ready to build a career — not just clock in — this is the place to start. Apply now and let’s get started. #CustomerServiceCareers #BusinessDevelopment #MVNewYork #EntryLevelOpportunity #SalesJobs #LeadershipDevelopment #LiveEvents #NowHirin Company DescriptionMV New York is a high-energy direct sales and marketing firm specializing in live events and promotional campaigns. We work face-to-face with customers on behalf of top brands, delivering engaging experiences that drive results. Our team thrives in a fast-paced, performance-based environment where ambition is rewarded and growth opportunities are real. We’re not just hiring workers—we’re building future leaders. If you're motivated, outgoing, and ready to hustle, MV New York is the place to grow.MV New York is a high-energy direct sales and marketing firm specializing in live events and promotional campaigns. We work face-to-face with customers on behalf of top brands, delivering engaging experiences that drive results. Our team thrives in a fast-paced, performance-based environment where ambition is rewarded and growth opportunities are real. We’re not just hiring workers—we’re building future leaders. If you're motivated, outgoing, and ready to hustle, MV New York is the place to grow.

Job DescriptionManhattan or Garden City, New York Salary range: $50,000 - $65,000 The Reg E Intake Team Representative serves as the initial point of contact for CFPB Regulation E claims reporting within Apple Bank’s Claims Intake department and is responsible for guiding the client/caller through the claim process. The individual in this role will be responsible for being fully compliant with Reg E and its processes to successfully capture verbal claims and track all aspects of claim processing. The Representative provides support to both Apple Bank clients and internal staff regarding claim processing and card issuance/cancellations, as well as all aspects of the process. The incumbent also researches debit card transactions when necessary and provides excellent customer services while complying with regulations and established internal policies and procedures. ESSENTIAL DUTIES & RESPONSIBILITIES • Receive consumer ATM, ACH and debit card claims in accordance with the CFPB Regulation E requirements and internal Bank procedures., • Interface with clients by handling inquiries related to electronic payments., • Provide support to Bank clients and support personnel regarding claim processing and card issuance/cancellation., • Collaborate and assist in the investigation and processing of debit card, ATM fraud, and ATM shortage claims in full compliance with CFPB Regulation E requirements and internal Bank procedures., • Perform other duties as requested. SKILLS, EDUCATION & EXPERIENCE • High School diploma or GED required., • 2-4 years of banking experience, call center background helpful., • Familiarity with Reg E, the Visa system and Visa rules a plus but not required., • Thorough knowledge of Apple Bank policies, procedures, products and services., • Working knowledge of bank systems required with an emphasis on our core system and Excel., • Excellent communication skills (verbal + written); emphasis on phone skills and excellent customer service., • Able to work independently and show sound judgement in problem resolution and make decisions that comply with bank policies and procedures., • Time management skills required., • May include nights and weekends. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionREAD THE FULL AD CAREFULLY. MAKE SURE YOU ARE THE RIGHT CANDIDATE IF APPLYING. Customer Service (Leather Shoe & Handbag Repair Company) Full-Time Job (Weekdays and Weekends)40 hours + Overtime10% commission on leather care product sales in-store Find out about our company on our website: Leather Spa® is seeking an experienced Full-Time Luxury Retail Customer Service Representative for one of our boutiques located in Manhattan. We provide shoe, handbag, and garment repair, alterations, and cleaning services. We have a passion for client services and fashion. Our customer reps play a crucial role in consistently providing a superior level of service to our clients while increasing client conversion and retention, driving business revenue, and inspiring customer loyalty. Working at Leather Spa® is like being part of a large, dynamic, and inspiring fashion family. We value dedication, hard work, creativity, and innovation. Working as one big team is essential to our success. We are committed to providing the ultimate experience for our discerning clients seeking luxury accessory repair and care. Following responsibilities: • Advise and assist customers with their leather repair and care needs in person or over the phone, • Provide hands-on technical support for the repairing of luxury leather products, • Enter repair work orders into POS and online systems, • Previous after-sales in shoe & handbag repair experience a plus, • Applicants with long-term plans to stay are preferred, as this job is technical and requires training and considerable investment from our staff, • Experience in leather/garment care or the luxury goods industry is a plus, • Strong attention to detail and inspection, • Must be reliable, get to work on time, and be able to work your shift, • Must be able to lift boxes over 25 pounds

Job Description Responsible for a portfolio of customers in the pharmaceutical packaging industry. The successful candidate will work in a multicultural environment in a NYC based office, under the supervision of the Customer Service Manager. The position involves administering customer orders in an SAP computer system, coordinating manufacturing schedules with our plants (in EU and Asia) and delivery schedules with our Logistic partners, updating the forecast and supporting the Sales Managers within a specific customer portfolio. Building report and Clear communication with the customer base are the most critical functions. The Customer Service Representative will be engaged in facilitating account administration such as ensuring on time payments and inventory control. ESSENTIAL DUTIES AND RESPONSIBILITIES • Manage all ordering and logistic communication with client portfolio, • Create and maintain clients’ accounts in SAP (new customer, price list, cross reference lists, surcharges), • Maintain administrative files (Network/CRM: orders, paperwork, POs status), • Update the forecasting tool to ensure all data are accurate, • Sales support (Samples, new development), • Late payment (reminders level 1, fill in tracking document), • Control and manage inventory in local US warehouse (when applicable) EDUCATION AND EXPERIENCE • Minimum of 2 years of trade school (with appropriate experience) or university degree in related subjects to job description., • Good communication skills (oral and written), • Team player, organized, detailed oriented, quick learner, • Comfortable in a multicultural, multilingual environment, • Spanish and French prerequisite COMPUTER SKILLS • Very comfortable with IT tool (ERP system, forecasting tool, Microsoft Office suite). SAP experience is a plus

Job DescriptionWe are seeking a warm, friendly, and highly organized Client Service Representative to be the first point of contact for our valued clients and their beloved animal companions. As a vital member of our team, you will play a crucial role in ensuring a positive and efficient experience for everyone who walks through our doors or contacts us by phone or email. You will be responsible for managing client interactions, scheduling appointments, handling inquiries, and providing administrative support to our veterinary team. Responsibilities: • Greet clients and their pets with a warm and welcoming attitude, ensuring a comfortable and friendly environment., • Answer phone calls promptly and professionally, manage emails, and handle client inquiries with accuracy and empathy., • Efficiently schedule and confirm appointments, manage the appointment schedule, and handle appointment changes or cancellations., • Accurately process client check-ins and check-outs, including updating patient records and processing payments., • Maintain accurate and up-to-date client and patient records in our practice management software., • Process payments, prepare invoices, and handle basic financial transactions with accuracy., • Assist clients with medication refill requests, ensuring proper authorization and communication with the veterinary team., • Perform general administrative tasks such as photocopying, faxing, and maintaining a clean and organized reception and waiting area., • Provide basic information to clients regarding appointment preparation, general pet care, and hospital policies., • Act as a liaison between clients and the veterinary medical team, relaying messages and ensuring clear communication., • Respond to client concerns or complaints with empathy and professionalism, escalating issues to the appropriate team member when necessary.Qualifications:, • High school diploma or equivalent required; some college coursework or relevant certifications preferred., • Proven experience in a customer service role, preferably in a veterinary, medical, or other service-oriented environment., • Excellent communication and interpersonal skills, with a genuine love for interacting with people and animals., • Strong organizational skills and attention to detail, with the ability to multitask and prioritize effectively in a fast-paced environment., • Proficiency in basic computer skills, including word processing, email, and data entry., • Experience with veterinary practice management software (e.g., Impromed) is a plus., • Ability to remain calm and professional in stressful situations., • A positive attitude, strong work ethic, and the ability to work effectively as part of a team.

Job Description Industry: Fashion/Accessories Location: Hudson Yards Pay: $25 per hour Reports To: Boutique Director Function: Client Service & Boutique Administrator MAIN PURPOSE Reporting to the Boutique Director, the Client Service & Boutique Administrator is responsible for managing daily boutique operations along with the care service aspect of the business. Responsibilities include administrative support in transactional activities, financial compliance, operations, logistics, inventory control, and implementation of policies and procedures. As an ambassador of the boutique, the Client Service & Boutique Administrator is also responsible for providing advice and technical explanations to clients as it pertains to the servicing of jewelry and timepieces. They will ensure an excellent care service journey is provided at all times to guarantee customer satisfaction, retention, and a seamless process. Key Responsibilities: Care Service Customer Experience Journey • Responsible for welcoming each care service client while exceeding client experience expectations, • Handle all care service from registration to collection. Identify service needs and make appropriate recommendations, • Coordinate with the Repair Technical Center, serving as the client’s representative during their repair journey, supporting their needs, and raising inquiries on their behalf, • Utilize escalation matrix for care service requests of sensitive nature, • Meet and/or exceed service time frames and client expectations by retrieving daily status reports and partnering with Boutique Director & Care Service Manager, • Foster regular and proactive interactions with clients via phone, email, chat, and other mediums, ensuring timely and precise communication, • Partner with boutique team to facilitate the sale of timepieces, • Execute new care service projects or procedures within the boutique in collaboration with the Boutique Director and the Repair Technical Center, • Ensure proper understanding and execution of POS procedures to ensure transaction handling compliance, • Oversee the inventory levels of care service packaging and related items in collaboration with the Retail Operations team, • Conduct scheduled repair cycle counts along with boutique cycle counts as required Compliance • Ensure proper understanding and execution of all policies and procedures within the boutique; champion and influence compliance amongst the boutique team, • Conduct scheduled cycle counts along with daily/monthly boutique cycle counts to ensure accurate stock counts and tagging accuracy, • Monitor inbound shipments and communicate delivery timelines in daily briefs, • Ensure proper understanding and execution of POS procedures to support the sales team and ensure transaction handling compliance, • Monitor financial aspects of boutique sales; ensure daily transactions and proper paperwork are submitted to respective teams timely and accurately, • Ensure proper movement of product in/out of boutique including but not limited to shipments, repairs, transfers, consignments, and movement throughout the boutique while maintaining quality control and preventing stock losses, • Manage the boutique supply inventory including replenishment needs for sales, repairs, hospitality, as well as back of house, • Uphold standards within the boutique environment, including but not limited to maintenance, third party vendors, tools and technology, equipment, • Act as liaison with boutique network and corporate team members Education • 2 to 5 years of previous experience in luxury retail, service or hospitality environment, • Excellent analytical, organizational, and interpersonal communication skills are required, • Ability to project an approachable and professional image in personal appearance, manner, and demeanor, • Ability to perform product services including but not limited to strap changes and bracelet sizing preferred, • Skilled in resolving disputes or managing disagreements, • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision, • Ability to work in a fast-paced retail store environment, • Excellent computer skills and use of technology, • SAP knowledge preferred, • Additional language skills are a plus

Job DescriptionBenefits/Perks • Competitive Pay, • Professional Development Responsibilities • Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation., • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims., • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary., • Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals., • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation., • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution., • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier., • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system., • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.Qualifications, • Hold the insurance license required by your state and have a minimum of two years of commercial lines insurance account management experience as well as a Bachelor’s Degree or comparable work experience., • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects., • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations., • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision., • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.

Client Support Specialist – WealthTech / RIA Focus My client was founded in 2017 to help financial advisors better secure their clients' financial futures. They focus on independent Registered Investment Advisers (RIAs), delivering financial products that advisors can’t easily access today through beautiful, scalable, and easy-to-use technology. Today, they work with over 900 RIAs that collectively represent more than $1.6T in assets under management across two industry-leading products We are looking for a strong client support representative with their Series 7 license to handle client accounts and cash movements. This role involves providing white-glove customer service, answering questions from end clients, and relaying feedback to product and engineering teams. My client operates on a hybrid work model, with employees coming to the office on Tuesdays, Wednesdays, and Thursdays. They provide lunch on in-office days and encourage team meetings and collaboration.

OIA Global Since its founding in 1988, OIA Global has grown into a $1 billion world-class logistics and packaging company that employs over 1,300 professionals in 28 countries. Our knowledge, solution design experience, and installed infrastructure give our customers the confidence and capability to extend their supply chains from emerging production areas to key commercial markets. Summary: Senior Entry Writer The Senior Entry Writer’s primary duty is to process customs declarations, including all related activities, for one or more major accounts, and to provide excellent and timely customer service. Duties will include tracking of freight, review of documents, preparation and submission of customs declarations, milestone updates, selecting transportation companies to use for delivery and invoice processing. The Entry Writer performs all duties correctly and in compliance with all government regulations. Duties and Responsibilities: • Analysis and HTSUS classification of import commodities for customs clearance purposes., • Exercising due diligence as relates to compliance with customs and other federal and state government regulations for clearance of import shipments., • Data input of import and customs related information to Interfacing with customers as relates to the customs clearance process and related customer service issues., • Analysis/problem solving as relates to data transmissions and customs data response., • Promote a positive relationship with the client by ensuring excellent and timely customer service and in conjunction with other departments and third parties., • Process data through the Company’s system and obtain other government agency releases as appropriate., • Track and review shipping status to ensure timely departure/arrival/delivery of freight; enter milestone data., • Interfacing with various departments of customs and PGAs., • Analysis and troubleshooting as required Interfacing with OIA ocean and air import departments in relation to shipments., • Document procurement, customs clearance, and billing purposes., • Departmental Training and Development., • Departmental Leadership and Support. Required Skills and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Strong proficiency in HTS classification and CBP regulations, • Knowledge of ISF 10+2 and PGAs., • Proficiency in Microsoft Office, particularly Excel, Word and Outlook., • Excellent verbal/written communication skills. Education and Experience: • Minimum 5 years relevant work experience in customs brokerage department., • Familiarity with CargoWise’s Enterprise system a plus. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer, • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.

Job DescriptionAbout the Bra Specialist position We are looking for a Bra Specialist to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store's profitability. Bra Specialist responsibilities are: * Handling customer issues * Providing information about products/services * Informing customers about sales/discounts * Communicating precisely with customers Bra Specialist requirements are: * Experience as a Sales Representative * Proven record of quotas * Effective communication skills * People person nature • High school diploma or certificate in sales

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general direction, is responsible for providing the health status assessment, maintenance, disease prevention and supervision of comprehensive health care in collaboration with and under the supervision of a physician. Provides services in accordance with UCP of NYC policies, the standards of the profession and the regulations and requirements of applicable regulatory agencies. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Nurse Practitioner will include but are not limited to the following: • Obtains complete history of the people we support, recording elements of past health history, family history, review of health habits and environmental data required to diagnosis a condition and render proper treatment., • Identifies and documents patient issues appropriately., • Ensure documentation on the record for the people we support is complete., • Participates in in-service education for other patient care personnel relevant to program., • Participates in interdisciplinary team meetings and annual reviews as required by each program., • Delivers service with effective and caring interpersonal behavior., • Orders and performs necessary tests to ensure proper diagnosis and interprets test results., • Develops a detailed plan of treatment, therapy and/or rehabilitation and directs patient care team to implement., • Assists patients and family members with identifying and utilizing resources that may lead to his/her optimum health., • Prescribes/administers medications, therapeutic diet, immunizations, etc., • Consults with other medical specialists to aid in diagnosis and treatment. Initiates appropriate referrals as needed., • Manages caseload effectively., • Respects client’s right to privacy and confidentiality., • Explains information to patients and families in an understandable manner., • Serves as an active participant in quality assurance program., • Works with other disciplines to secure required services for the people we support., • Utilizes planning and problem-solving techniques with staff and management., • Adheres to program and agency policies and procedures., • Keeps abreast of changes in field., • Performs nursing duties in urgent circumstances., • Performs other related duties as requested. Requirements: QUALIFICATIONS To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to read, write, speak and understand English., • Good interpersonal skills are required in order to interact effectively with employees, co-workers, the people we support, their families, other programs, outside contacts, etc., • Appropriate delineation of clinical privileges., • Due to sensitive nature of the position, must be able to maintain the strictest confidentiality., • Demonstrates energy, independence and ingenuity., • Ability to work independently and handle multiple tasks., • Good organizational skills., • Ability to input and retrieve information from a personal computer., • Good oral and written communications skills., • Good analytical ability to interpret client examination results and properly administer required tests. EDUCATION and/or EXPERIENCE • Master’s Degree in Nursing., • At least two years of prior experience as a Nurse Practitioner., • Must have a valid NY State Nurse Practitioner license., • Certified for prescription privileges by NY State., • Must be Board Certified; preferably in Family Practice. COMPENSATION: $100-$125/hour (Based on experience) At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

Job Description As a Sales Representative at NYC Water Cruises, you will play a key role in both sales and customer engagement. You will be responsible for promoting and selling our dinner cruise experiences, providing exceptional service to prospective and existing clients, and assisting with inquiries and reservations. This position requires strong communication skills, attention to detail, and a passion for hospitality and customer care. Key Responsibilities: * Sell dinner cruise tickets and private charter experiences to individuals, groups, and corporate clients * Respond promptly and professionally to phone, email, and in-person inquiries * Guide customers through booking options, pricing, packages, and vessel details * Maintain up-to-date knowledge of cruise schedules, vessel amenities, catering options, and promotional offerings * Follow up with leads and manage client relationships to encourage repeat business * Provide support to guests throughout the booking process to ensure a seamless experience * Work collaboratively with the operations and event planning teams to ensure customer satisfaction * Assist in managing booking software and CRM systems accurately * Participate in sales meetings and contribute ideas for business development Qualifications: * Excellent verbal and written communication skills * Strong organizational and multitasking abilities * Friendly, professional demeanor with a focus on client satisfaction * Proficient in Microsoft Office and CRM or booking platforms (preferred) * Ability to work flexible hours, including evenings and weekends if needed What We Offer: * Competitive hourly pay plus commission * Discounts on cruises and company events * Insurance after 6 months * Growth opportunities within a rapidly expanding company Company DescriptionNYC Water Cruises offers unforgettable experiences on the water through private charters, sightseeing tours, and special events aboard a growing fleet of premier vessels, including The Grande Mariner, Luisa of the Seas, and Eternity. We serve thousands of locals, tourists, and corporate clients each year and are known for blending exceptional service with the magic of New York Harbor.NYC Water Cruises offers unforgettable experiences on the water through private charters, sightseeing tours, and special events aboard a growing fleet of premier vessels, including The Grande Mariner, Luisa of the Seas, and Eternity. We serve thousands of locals, tourists, and corporate clients each year and are known for blending exceptional service with the magic of New York Harbor.

Job Description Mission Statement: Baltic Street Wellness Solutions is committed to providing peer recovery, person-centered, trauma-informed, and compassionate services to those with mental health lived experiences. Vision: Our vision is to drive a cultural transformation within the mental health community by advocating for the underserved, educating for change, and inspiring wellness. We approach our role with cultural humility and mindfulness of oppressive systems. Our Core Values: • We value a mentoring philosophy delivered by staff with peer-lived experiences., • We value the recovery journey of every individual with a mental health diagnosis., • We value the personal and professional experiences of our staff and board members., • We value community action to change societal views to break the stigma of mental health through advocacy within all systems., • We value everyone's desire to have opportunities to obtain their visions of wellness. Because the onset of serious mental illnesses typically occurs during late adolescence or young adulthood, people often have had their educations, careers, interests, and other life pursuits interrupted. The program seeks to help people to identify and define their educational needs based on their vocational goals. The program also seeks to identify and create access to appropriate resources to meet the needs and mitigate the unique challenges encountered by service recipients. Through a personalized peer support relationship, counselors are expected to work with individuals to identify assets, challenges, and appropriate resources. Services are delivered in a blended model of on-site, mobile community-based and remote telehealth services where most services will be delivered individually. In-person and telehealth group services may be delivered to service recipients as a complement to one-to-one service. Respondents should demonstrate that they have experience and interest in providing mental health services to young adults and older adults. Greater consideration will be given to respondents with two years or more of relevant experience working in mental health, advocacy social services or educational settings. Respondents should also have some experience in providing the services outlined below. They will have experience with and/or be trained in an array of practical tools and their relevance to providing Supported Education services that endorses empowerment of the individual; this includes basic principles of a self- help recovery model, the basics of psychiatric rehabilitation, time and money management, development of a personal Wellness Recovery Action Plan (WRAP), peer support and peer wellness coaching, and trauma-informed, trauma-sensitive, and trauma-responsive care. Essential Functions: • Assist individuals by providing academic and vocational education preparedness planning services that develop & define steps towards education goals (in measurable outcomes) that enhance self-reliance and greater community interdependence. Develop individualized, person centered, strength based and career-oriented Readiness Development and Education Goal Plans in collaboration with the student/program participant., • Contact schools and supportive resources by mail, phone, e-mail, and in person to develop appropriate networks; build knowledge base of resources, conducts extensive outreach to schools and potential supports, to increase pool of academic supports, increase educational support resources and develop new connections with providers., • Serve as a liaison between individuals, their schools, and community agencies; responsible for developing and coordinating community resources and program services activities, including internships and academic development programs., • Perform a variety of programmatic & administrative client-centered tasks including, but not limited to, client outreach & intake, required data collection & case records maintenance, progress notes, individualized readiness development and education goal plans, and assisting program team with planned activities., • Maintain client records in a timely, complete, and organized manner, consistent with all applicable policies, rules, regulations, and procedures., • Facilitate school readiness and systems navigation workshops and one-on-one education counseling including assistance with admission applications and registration, identify financial aid resources and assistance with application for financial aid., • Facilitate group meetings, workshops, training sessions and presentations which includes sharing your own recovery story/experience with participants., • Conduct orientation groups and individual intake interviews, present new intake case presentations., • Assist clients with assessment, education coaching, advocacy, and follow-along services, • Provide counseling and support to identify/establish vocational goals, educational goals, and study interests of the participant, as well as, administering/arranging for interest/skill assessments as needed., • Specific experience in Employment or Education Counseling, or Vocational Rehabilitation with adults in behavioral health settings, preferably with adults with history of mental health conditions., • Specialized skills in Educational Development, Assessment, and retention services, • Ability to independently make informed decisions that directly impact on education outcomes for participants, • Highly Proficient computer skills including internet research as well as MS Office and MS Word, Excel, and Outlook computer skills., • Bachelor’s degree required, Bachelor’s degree in Education preferred., • Experience as a Peer Advocate, or other related experience We Are a State Mandated Organization, COVID-19 Vaccinations are Required. Selected candidates must be vaccinated against COVID-19 and have received a booster shot. Baltic Street Wellness Solutions will require selected candidates to submit proof of complete vaccination against COVID-19 and having received a booster shot prior to extending a job offer. If a candidate has a qualifying medical condition or religious exemption that contraindicates a COVID-19 vaccination, an exemption form should be requested from Human Resources. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Job Description Mission Statement: Baltic Street Wellness Solutions is committed to providing peer recovery, person-centered, trauma-informed, and compassionate services to those with mental health lived experiences. Vision: Our vision is to drive a cultural transformation within the mental health community by advocating for the underserved, educating for change, and inspiring wellness. We approach our role with cultural humility and mindfulness of oppressive systems. Our Core Values: • We value a mentoring philosophy delivered by staff with peer-lived experiences., • We value the recovery journey of every individual with a mental health diagnosis., • We value the personal and professional experiences of our staff and board members., • We value community action to change societal views to break the stigma of mental health through advocacy within all systems., • We value everyone's desire to have opportunities to obtain their visions of wellness. Because the onset of serious mental illnesses typically occurs during late adolescence or young adulthood, people often have had their educations, careers, interests, and other life pursuits interrupted. The program seeks to help people to identify and define their educational needs based on their vocational goals. The program also seeks to identify and create access to appropriate resources to meet the needs and mitigate the unique challenges encountered by service recipients. Through a personalized peer support relationship, counselors are expected to work with individuals to identify assets, challenges, and appropriate resources. Services are delivered in a blended model of on-site, mobile community-based and remote telehealth services where most services will be delivered individually. In-person and telehealth group services may be delivered to service recipients as a complement to one-to-one service. Respondents should demonstrate that they have experience and interest in providing mental health services to young adults and older adults. Greater consideration will be given to respondents with two years or more of relevant experience working in mental health, advocacy social services or educational settings. Respondents should also have some experience in providing the services outlined below. They will have experience with and/or be trained in an array of practical tools and their relevance to providing Supported Education services that endorses empowerment of the individual; this includes basic principles of a self- help recovery model, the basics of psychiatric rehabilitation, time and money management, development of a personal Wellness Recovery Action Plan (WRAP), peer support and peer wellness coaching, and trauma-informed, trauma-sensitive, and trauma-responsive care. Essential Functions: • Assist individuals by providing academic and vocational education preparedness planning services that develop & define steps towards education goals (in measurable outcomes) that enhance self-reliance and greater community interdependence. Develop individualized, person centered, strength based and career-oriented Readiness Development and Education Goal Plans in collaboration with the student/program participant., • Contact schools and supportive resources by mail, phone, e-mail, and in person to develop appropriate networks; build knowledge base of resources, conducts extensive outreach to schools and potential supports, to increase pool of academic supports, increase educational support resources and develop new connections with providers., • Serve as a liaison between individuals, their schools, and community agencies; responsible for developing and coordinating community resources and program services activities, including internships and academic development programs., • Perform a variety of programmatic & administrative client-centered tasks including, but not limited to, client outreach & intake, required data collection & case records maintenance, progress notes, individualized readiness development and education goal plans, and assisting program team with planned activities., • Maintain client records in a timely, complete, and organized manner, consistent with all applicable policies, rules, regulations, and procedures., • Facilitate school readiness and systems navigation workshops and one-on-one education counseling including assistance with admission applications and registration, identify financial aid resources and assistance with application for financial aid., • Facilitate group meetings, workshops, training sessions and presentations which includes sharing your own recovery story/experience with participants., • Conduct orientation groups and individual intake interviews, present new intake case presentations., • Assist clients with assessment, education coaching, advocacy, and follow-along services, • Provide counseling and support to identify/establish vocational goals, educational goals, and study interests of the participant, as well as, administering/arranging for interest/skill assessments as needed., • Specific experience in Employment or Education Counseling, or Vocational Rehabilitation with adults in behavioral health settings, preferably with adults with history of mental health conditions., • Specialized skills in Educational Development, Assessment, and retention services, • Ability to independently make informed decisions that directly impact on education outcomes for participants, • Highly Proficient computer skills including internet research as well as MS Office and MS Word, Excel, and Outlook computer skills., • Bachelor’s degree required, Bachelor’s degree in Education preferred., • Experience as a Peer Advocate, or other related experience We Are a State Mandated Organization, COVID-19 Vaccinations are Required. Selected candidates must be vaccinated against COVID-19 and have received a booster shot. Baltic Street Wellness Solutions will require selected candidates to submit proof of complete vaccination against COVID-19 and having received a booster shot prior to extending a job offer. If a candidate has a qualifying medical condition or religious exemption that contraindicates a COVID-19 vaccination, an exemption form should be requested from Human Resources. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Job DescriptionCompany Description Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city. NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees. NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being. Why Work at NYPCC: • We Pay Down Your Student Loans!, • Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%, • Paid Time Off and Company Paid Holidays, • Annual Rate Increases, • 403B Retirement Plan with Match!, • Professional Development through NYPCC Academy, • Amazing Workplace Culture, • NYPCC Health and Wellness Events Job Description The Call Center Supervisor provides direct supervision of competent support services which ensures employees resolve issues and improve client satisfaction. Oversees all Call Center Receptionists. Responsibilities: • Manage a team of 30-45 call center representative to ensure effective internal/external telephone communications that maintain a professional image reflective of NYPCC’s mission, • Meet regularly with Call Center Manager and Program Administrator to discuss Call Center operations to identify and implement process improvement strategies to achieve an optimum client satisfaction experience, • Provide Call Center Manager and Program Administration with daily/weekly reporting on operational matters through data and other measurable deliverables, • Effectively coordinate all special events, employee wellness and engagement activities, • Perform other duties as assigned by Senior Management and Leadership, • manage the onboarding training for all new Call Center Representatives, • Provide ongoing training and guidance to Call Center Representatives in their duties and responsibilities, • Responsible for quality assurance of the Call Center operations and workflow processes, • Leads the coordination and management of Daily/Weekly tasks assignments for all Frontline Call Center representative, • Conduct all forms of performance appraisals and evaluations to assess employee engagement and expectations, • Responsible for providing adequate staffing resources and coverage for NYPCC’s Call Center, • Leads all Call Center operations and responsible for coordination of adequate staffing resources to ensure operational efficiency, • Handle all escalating calls with the goal to maintain client satisfaction, • Ensure all verbal and written external communications with the organization are responded to in a timely manner, • Follow and enforce all New York State HIPAA guidelines, • Gather and analyze statistics related to call center activities and report on trends to determine potential causes and develops recommendations for process enhancements., • Collaborates initiatives and communicates with all cross functional interdisciplinary teamsQualifications, • Bachelor’s Degree preferred, • At least 2 years of experience managing a call center team in a clinical setting, • Able to effectively and professionally communicate in Spanish (both verbally and written), • Fluent in English and Spanish, • Demonstrated experience in team management and mentoring, • Provide high-level performance metrics, formal reporting observations and employee standards assessments, • Develop and facilitate all staff trainings related to all frontline workflows utilizing current best practices, • Exceptional leadership and management skills, • Excellent communication and organizational skills, • Outstanding customer service skills, • Effective decision-making skills, • Possesses great written and verbal communication skills and organizational skills, • Highly Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint, • Maintains a positive attitude and is friendly, upbeat, and has a great “can do” personality, • Able to work well in a fast-paced environment, • Knowledge of SharePoint, • Ability to create reporting metrics using various quality assessment tools, • Schedule flexibility due to operational needs inclusive of weekends, coverage support & and on call expectations Additional Information Salary: $60,000 - $70,000 per year Compensation commensurate with experience and qualifications.

Job Description PDI Health is a premier national provider of mobile radiology services, dedicated to delivering high-quality, convenient, and reliable diagnostic imaging solutions. Our comprehensive offerings include X-rays, ultrasounds, echocardiograms, and EKGs, tailored to meet the needs of our clients and patients. As an industry leader, we are committed to excellence, ensuring a seamless and dependable experience for all stakeholders. Our services cater to diverse settings, including skilled nursing facilities, assisted living communities, hospice care, private residences, correctional facilities, and more. At PDI Health, we take pride in our mission to provide exceptional mobile diagnostic services that prioritize patient care and support the evolving needs of the healthcare industry. Who you are: Are you an expert in building and maintaining long lasting relationships that translate into growing business? Do you get energized by ensuring the clients receive the highest level of care, and fostering long term business growth? As our Senior Business Development Representative, you will build strong relationships to grow the business as well as work closely with existing clients to understand their needs and ensure their satisfaction with our services. What You will Do: • Build Networks: While this is a Business Development role, Sales will be a main focus. Proactively seek new business opportunities and build strong relationships with prospects in the marketplace using a variety of communication methods, strategies, and resources. Learn, understand, and know the market (prospects, competitors, vendors, etc.) Effectively manage all activity in the CRM, keeping all relative information and activity up to date. Respond to all questions, inquiries, and issues from clients. Handle all tasks related to getting a new client onboarded, including, but not limited to, client set up, etc., • Lead the Charge: Positively impact the growth within your market while keeping current clients happy and responding to their needs and requests., • Elevate Operations: Communicate and coordinate with operations to ensure client’s needs and expectations are met. Visit clients on a regular basis, meeting the standards established by PDI., • Stay Competitive: Know your market, understand your competition and help differentiate PDI. Negotiate contracts and pricing and ensure contracts are fully executed prior to services being rendered. Contribute positively to the client/prospect experience by engaging, supporting, and working with the entire PDI team collaboratively. What You Bring: • Experience & Strategy: Contribute positively to the customer/prospect experience by engaging, supporting, and working with the entire PDI team in a collaborative manner. Have a track record for effective sales and growing your client base/business. Prior experience in Mobile Radiology, a clinical background or experience in the Long Term Care industry a strong plus., • Business Acumen & Ambition: Keep current on industry trends and best practices that may impact the business and service offerings of the organization. Bachelor’s Degree or equivalent experience. *Must have a valid driver’s license and good driving record. #exec Powered by JazzHR E4B6frkX9I

Job Description Summary: Intake Case Managers provide comprehensive telephonic services to individual clients and families impacted by violence (domestic violence, rape, sexual abuse, homicide, etc.). This position comes with excellent training in trauma work as well as a high level of clinic support and supervision. Services provided by Intake Case Managers include safety assessment, risk management, advocacy, phone counseling, information and referrals to resources and providers within and external to Safe Horizon, scheduling with prospective clients, as well as engaging clients in a short-term trauma intervention. The Intake Case Manager coordinates with programs within Safe Horizon and local agencies to connect survivors of violence with resources and services best suited to meet their needs. Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Provides intake and assessment for individuals seeking assistance, • Provide screening, assessment, insurance verification, and scheduling services for clients seeking trauma-focused outpatient treatment at a Safe Horizon Counseling Center site, • Provides short-term crisis intervention to victims and survivors of crime., • Provides telephonic short-term trauma intervention, • Engages in risk assessment and safety planning., • Provides information and referrals for other Safe Horizon services and community based resources., • Provides assistance with OVS applications., • Provides information regarding accessing health coverage, public assistance, and other entitlements, • Supports the Counseling Center’s transition to live call answer, centralized scheduling, open access, and other quality improvement initiatives, • Performs data entry into a computerized record keeping system., • Maintains cooperative working relationships with other Safe Horizon staff members and other service providers. Secondary Job Functions: • Maintains routine administrative responsibilities to include preparation of correspondence, maintenance of files, mail, e-mail and telephones., • Performs other related duties as assigned Knowledge and Required Skills: • Sensitivity towards and understanding of victimization, especially the experience of survivors of domestic violence., • Warm and empathetic phone presence and the ability to engage and interact well with clients telephonically, • Inquisitiveness and an ability to receive and integrate critical feedback, • Strong communication and organizational skills., • Excellent interpersonal skills and appropriate assertiveness., • Ability to work under pressure in a calm and reassuring manner., • Demonstrate the ability to work independently., • Bilingual in Spanish preferred, • Basic understanding of computer and systems for managing case records Education: Required: Required: • One year of experience working in a social service setting or with survivors of violence preferred Desirable: • Related work or intern experience in a victim assistance setting . Knowledge of effects of victimization and trauma on victims. Knowledge of community resources and options available to victims of crime and abuse. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Summary: Work as a member of a dynamic CAC multidisciplinary team to provide child victims of sexual abuse and severe physical abuse and their impacted family members with an array of specialized, trauma-informed services including an orientation to the CAC, participating in the forensic interview process, providing on-site mental health services including child trauma screenings, the Child & Family Traumatic Stress Intervention and the provision of victim support & advocacy services. ESSENTIAL FUNCTIONS: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Participate in the forensic interview process through assuming a lead interviewing role or observing the interview of the child, coordinating services with the team members, • Conduct a thorough assessment of the child and the non-offending family members to determine the impact of the trauma on the child’s functioning, and the need for additional services for the child and family., • Provide trauma focused intervention and client-centered victim advocacy and support to the child, siblings and non-offending parent(s) in the process of making effective referrals and linkages to trauma-focused mental health treatment and other services when warranted., • Actively participate in case planning and case review meetings to inform the investigation, and coordinate interventions and response to child victims and impacted family members., • Enter accurate case files and maintain case data in the CAC NCATrak case tracking system for every service provided to clients in a timely manner, from the opening to the closing of a case., • Conduct psycho-educational workshops for non-offending parents., • Participate in weekly supervision, group supervision and on-going trainings., • Master’s Degree in Social Work required (unless you are less than 3-6 months from fulfilling graduate school completion requirements) or a, • Master’s Degree in a related mental health field considered. Clinical licensure preferred., • Expertise in Forensic Interviewing or willingness to acquire this specialized skill required., • Excellent communication, engagement, interviewing, crisis intervention and assessment skills needed., • Ability to work and thrive as a member of a multidisciplinary team, in a fast-paced environment, appreciating different points of view and ability to resolve conflicts in a constructive manner required., • We welcome LMHC (licensed mental health counselors) in addition to social workers. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $30.50 - $34.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job DescriptionDescription: Are you looking to be a part of a company that makes a positive difference for others? Arms Acres has several opportunities to do so! Arms Acres is a licensed facility providing inpatient and outpatient treatment for those suffering from addiction to alcohol or drugs. Sign-on bonus eligible FUNCTION: To provide comprehensive clinical case management services that include: assessments; individual, group and family treatment; treatment plan coordination; referent relations; discharge planning; and intervention with client support systems, including social service programs and managed care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties as required. Provides/ensures comprehensive evaluation of patient's functioning as defined by facility policy and procedures. Coordinates the development and implementation of the multidisciplinary treatment plan; coordinates treatment plan review; performs these activities within established time frames. Documents patient progress and own interventions in case record. Need to remain within time frames of regulatory requirements. Provides individual, group and family treatment (psycho-education, life skills) as identified in patient treatment plans and requested by program director. Performs utilization review, provides progress reports and develop aftercare plans in conjunction with referring persons/agencies, EAPs and managed care/insurance entities. Attend and/or facilitate Family program when requested by supervisor. Participates in facility program and quality improvement activities. Participates in quality improvement activities related to position and as requested by program director. Responds to emergency situations in the facility by following appropriate procedures for ensuring patient safety during emergency procedures. Supervises interns and volunteers. Is actively involved in milieu management through attendance at community meetings, supervision of patients during activities and interventions with patients found in violation of program/ facility rules. Maintains professional competence in discipline and treatment specialty areas through continuing education and supervision. Participates in Performance Improvement Initiatives. Monday through Friday Monday, Tuesday and Friday -11am-7:30pm Wednesday and Thursday 9am-5:30pm Requirements: QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Required qualifications are CASAC-T, CASAC certification or LMSW, LMHC We are an equal opportunity employer according to all current standards. INDHP

Job Description We are looking for a qualified Sales Account Manager to join our team. You will be responsible for developing long-term relationships with clients and overseeing sales. As a Sales Account Manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication, self-motivating skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long-term client relationships. Responsibilities: • Manage a portfolio of accounts to achieve long-term success, • Develop positive relationships with clients, • Act as the point of contact and handle customers’ individual needs, • Generate new business using existing and potential customer networks, • Resolve conflicts and provide solutions to customers in a timely manner, • Report on the status of accounts and transactions Requirements: • Work experience as a Sales Account Manager or Customer Service Representative, • Hands on experience in sales and an ability to deliver excellent customer experience, • Knowledge of ClubReady/MindBody software is a plus, but not required, • Understanding of sales performance metrics, • Excellent communication and computer skills, • An ability to answer inquiries on time, • Business acumen with a problem-solving attitude

Job DescriptionAbout Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Build and grow with us! The opportunity: Operating at the intersection of logistics and tech has allowed Flexport to develop a unique value proposition that customers all over the globe love, resulting in exponential growth over the last 10 years. As part of our mission to make global trade easy for everyone, we are continuing to grow our implementation organization. We are seeking an experienced Senior Implementation Specialist with experience in client-facing roles supporting end to end supply chain solutions and/or fulfillment. You'll be part of a high-performing implementation team and in the driver's seat onboarding our biggest SMB, MM and ENT fulfillment clients into the Flexport network. You'll work to support our clients learning how to use our tech-enabled supply chain solutions. You will play a leading role in solving any customizations that a client might need along the way. Examples of activities you might be dealing with on a normal day range from leading a demo of our portal, creating and project managing a customized implementation strategy (internally and externally), or collaborating internally to support anything our clients need to drive an outstanding onboarding experience. You will be: • Growing and retaining Flexport's biggest new fulfillment clients by driving their onboarding experience, • Nurturing client relationships by taking the time to deeply understand business needs, and ensure those needs are met internally, • Level setting with your client when certain desires are not reasonably possible, • Comfortable playing into a wide range of client services scope — most of the time you'll feel like an implementation specialist but there are times that you'll feel like an account manager, account executive or customer support representative, and this does not stress you out, • Leading the customer onboarding process by leveraging internal resources and teams, and holding all parties accountableYou should have:, • 4-6 years' experience in a client service capacity within fulfillment, supply chain, operations, or related field, • Willingness to travel to our 5 fulfillment centers to collaborate internally and externally to best support our clients, • Enthusiasm for connecting with clients of all backgrounds, and a prideful stance on creating an outstanding experience for clients, • A fast learning ability, a strong work ethic, and a burning desire to grow and retain our client base, • Excellent planning, time management, communication, decision-making, presentation and organization skills, • An ability to thrive in ambiguity and a fast moving environment, • A love for problem solving, • A dedicated and empathetic attitude to the client journey and experience, • Fluency in English #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. The US base salary range for this position (this does not include bonus, equity and benefits):$85,632—$107,040 USDCommitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at for additional information.

Job Description Inside Sales Representative – Client Retention & Development New York, NY | $75,000 – $100,000 + Commission Company Overview We are a leading provider of facility solutions, delivering comprehensive services including janitorial, maintenance, security, concierge, and general labor support to commercial, residential, industrial, and hospitality properties. Our mission is to provide exceptional service, long-term value, and trusted partnerships across the Tri-State area. Position Overview We are seeking a results-driven Inside Sales Representative to manage and expand relationships with our existing client base. This role focuses on client retention, account growth, and referral generation through relationship-building and strategic sales initiatives. You'll act as the primary liaison between clients and internal teams, ensuring satisfaction while uncovering opportunities for upselling and cross-selling. The Ideal Candidate You are a motivated sales professional with a proven track record in client management and inside sales. You thrive in a fast-paced environment, excel at building long-term relationships, and are comfortable managing high-volume calling and CRM systems. Experience in facility management or property services is a strong plus. Key Responsibilities * Client Management – Maintain consistent contact with existing clients, conduct account reviews, and act as the main point of communication. * Growth Development – Identify upselling and cross-selling opportunities, driving new revenue through relationship-building and referrals. * Sales Activities – Complete daily calls, manage CRM records, and participate in structured accountability meetings. * Strategic Support – Assist with proposals, attend client meetings, and support large-scale account initiatives. Qualifications (Must-Haves) * 2–5 years of inside sales or account management experience * Strong relationship-building and communication skills * Hands-on CRM experience and comfort with high-volume calling * Highly self-motivated, organized, and results-oriented Preferred Qualifications * Experience within facility management or property services * Existing client relationships in the NY/NJ/CT property management space * Bachelor's degree in Business, Marketing, or related field Performance Expectations * Maintain high client retention and satisfaction rates * Drive measurable account growth and revenue expansion * Consistently achieve daily, weekly, and monthly activity targets * Contribute to team and company-wide sales goals Why Apply This is a high-impact role where your success directly contributes to company growth and offers competitive compensation with uncapped earning potential. email resumes to

Job DescriptionDescription: Job Overview: The job responsibilities include managing and developing group business accounts in the local, leisure and convention market segments and handling of the booking process from inquiries to final details before handing over to operations. This job involves a lot of research and account development. Sales Managers will be conducting a proactive sales effort though prospecting, sales calls, site visits, client entertainment, trade shows and attending local and national industry meetings and events. In addition to group sales the Sales Manager will be responsible to develop or assist with locals’ promotions in order to drive foot traffic in off peak and shoulder time periods. • Position Description:, • Establish and maintain a client base of organizations, associations, social, and corporate businesses through direct outside and inside sales effort for the purpose of securing business for Margaritaville to ensure that the group sales expectations are met or exceeded., • Responsible for administrative duties such as event final paperwork, printing menus, deposits and closing out events., • Responsible for the majority of social, tour & travel inquiries., • Prospecting new Corporate Business Accounts, • Responsible for tracking and reporting all prospecting efforts through Caterease and sending to the team., • Responsible for achieving monthly and annual group sales budget., • Respond to and follow up, in a timely manner, to all group/event inquiries by phone, e-mail and/or personal visits., • Attend weekly manager meetings., • Develop and maintain a solid lead referral network by entertaining and calling on key local hospitality colleagues with local Hotels, DMC’s and the CVA or CVB., • Attend local industry meetings and functions to network and stay top of mind for business referrals., • Develop ideas and creative proposals to use in soliciting accounts and closing business., • Develop and maintain local promotional programs and events for off peak seasons., • Develop and maintain relationships for promotions with corporate clients, partner event coordinators and business associations., • Conduct market research, competitor and customer surveys., • Keep General Manager, Director of Sales, ad Sr. VP of Operations aware of any potential situations or concerns., • Attend training to develop relevant knowledge and skills., • Enforces responsible alcohol management., • Maintains high-level of knowledge regarding the company’s products and happenings and ability to communicate properly to clients., • Performs other duties and tasks as assigned or determined by General Manger, Director of Sales, and Sr. VP of Operations., • Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management., • Adhere to all company policies and procedures as established in the Staff Member Handbook. Requirements: • Minimum two – four years in the hospitality industry or sales in a managing or supporting role, • Full service hotel sales experience a plus, • Excellent written and verbal communication skills, • Ability to interact professionally with other departments and outside contacts, • Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision, • Good judgment and decision-making abilities, • Able to travel and work some evenings and weekends, • Proficient in Microsoft Office (i.e. Word, Excel, Outlook, Power Point) The characteristics described below are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: • Walking, standing or reaching for long periods and distances., • Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position., • Feeling or grasping objects of different size and shape., • Maintaining body equilibrium to prevent falling, walking, standing., • Hearing sounds at normal speaking levels with or without correction., • Exerting up to 10 pounds of force frequently, constant lifting, carrying, pushing, pulling or otherwise moving objects., • Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus. Work Environment: • Subject to moderate to high ambient noise levels., • Frequently required to wash hands and/or wear gloves.

Job Description Sales & Business Development Representative Company: Knowledge Road Education Department: Sales & Business Development Employment Type: Full-time Compensation: $20–30/hr + commission opportunities About Knowledge Road Education Knowledge Road Education is dedicated to providing high-quality therapy and educational support services to schools and families throughout our community. We specialize in SETSS (Special Education Teacher Support Services), Speech Therapy, Occupational Therapy, and Counseling services. Additionally, we offer ABA therapy through insurance partnerships to support families in need of these essential services. Position Overview We're seeking an enthusiastic Sales & Business Development Representative to join our team and help us expand our reach to more schools and families. In this role, you'll serve as the bridge between our services and the communities that need them most. You'll spend your time building meaningful relationships with school administrators and helping families access the therapeutic services their children need. This is a field-based position that offers variety and independence. You'll visit schools, attend meetings, and connect with education professionals who share our commitment to student success. Key Responsibilities School Partnership Development: * Visit schools to introduce our services and build lasting relationships with administrators and special education staff * Present our SETSS, Speech Therapy, OT, and Counseling services to school teams * Serve as a resource for schools when families need specialized services * Maintain regular communication with school contacts and provide ongoing support Family & Insurance Coordination: * Assist families in navigating insurance coverage for ABA therapy services * Work collaboratively with insurance providers to facilitate service approvals * Build professional relationships with healthcare providers who serve our community * Ensure proper documentation and coordination for insurance processes Business Development Activities: * Conduct outreach calls to introduce our services to new schools and contacts * Schedule and facilitate presentations and informational meetings * Maintain organized records of all interactions and follow-up activities * Work toward monthly goals for new partnerships and service referrals * Maintain accurate records of all outreach, opportunities, and partnerships in the company CRM to ensure clear tracking and follow-through What We're Looking For Required Qualifications: * 2+ years of business-to-business sales or relationship development experience * Strong communication and presentation skills * Experience with phone-based outreach and relationship building * Understanding of educational environments and special education services * Reliable transportation and comfort with regular travel to client locations * Familiarity with insurance processes and healthcare coordination Preferred Qualifications: * Previous experience working with schools, healthcare, or social services * Knowledge of special education regulations and therapy services * Existing professional network in education or healthcare * Experience with insurance billing or Medicaid processes * Background in ABA therapy or developmental services Success Metrics * Establish productive relationships with 5+ new schools within the first 90 days * Develop partnerships with 3+ insurance providers within 6 months * Maintain an active pipeline of 50+ prospective partners and referral sources * Achieve quarterly goals for new referrals and revenue growth Compensation & Benefits * Competitive hourly rate: $20–30 based on experience * Performance-based commission structure with growth potential * Mileage reimbursement for all business travel * Company-provided laptop and mobile phone * Generous paid time off policy * Professional development opportunities and training budget Why Join Our Team? At Knowledge Road Education, you'll be part of a mission-driven organization that makes a real difference in children's lives. You'll work with a supportive team that values your contributions and provides the resources you need to succeed. This role offers the opportunity to build meaningful professional relationships while helping families access essential services for their children. How to Apply We'd love to hear from you! Please submit your resume along with a brief note about your sales experience and interest in working with schools and families. We're particularly interested in hearing about successful relationships you've built and how you approach new business development. -- Knowledge Road Education is an equal opportunity employer committed to creating an inclusive environment for all employees.

Job Description Our client is a Vancouver-based technology company that provides a last mile delivery service to their customers across Canada and the US. They are looking for a Vice President of Sales to join their growing team in the US.The Mission of Vice President of Sales is to recruit, coach and develop a successful sales team to achieve organizational goals. Set team and individual goals, budgets and forecasts. Develop training programs for new and experienced managers. You Will: * Hire and train regional and local sales managers and staff. * Organize and oversee the schedules, territories, and performance of regional and local sales managers. * Build and maintain a network of sources from which to identify new sales leads. * Communicate with clients and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs. * Demonstrate the functions and utility of products or services to clients based on their needs. * Ensure client satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. * Maintain communication with existing and previous clients, alerting them of new products, services, and enhancements that may be of interest. * Maintain detailed reports of sales activities including calls, sales, lost business, and any client or vendor relationship problems. * Provide periodic territory sales forecasts. * Motivate and encourage the sales team to ensure quotas are met. * Review and analyze sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets. * Identify and analyze client preferences to properly direct sales efforts. * Assign territories and sets quotas for sales teams. * Consult with potential clients to understand their needs; identifies and suggests equipment, products, or services that will meet those needs. * Resolve client complaints, staffing problems, and other issues that may interfere with efficient sales operations. * Collaborate with executive leadership to develop sales quotas and strategies. * Prepare sales budget; monitors and approves expenses. * Act as company representative at trade association meetings. You Have: * At least 10 years of experience in sales. * At least 5 years of sales leadership experience. * Experience in logistics, last-mile delivery service or related field. * Excellent verbal and written communication skills. * Excellent sales and client service skills with proven negotiation skills. * Strong supervisory and leadership skills. * Excellent organizational skills and attention to detail. * Proficient with Microsoft Office Suite and related software.

Job DescriptionSummary: Streetwork Project is the oldest street outreach program for homeless and street-involved youth in New York City. The program has grown from its beginnings in 1984 as a storefront project to encompass both outreach and comprehensive harm reduction services. Streetwork’s programs are innovative outreach-counseling programs for homeless youth, which use a harm reduction, client centered, and trauma informed approach. Services include counseling, HIV prevention, case management, drop-in, daily living services, meals, groups, legal services, syringe exchange and overdose prevention services, mental health, and medical. The core service is long-term, one-on-one counseling, which is offered in a non-judgmental and holistic manner utilizing a harm reduction approach that focuses on building trust, fostering self-esteem, exploring options and choices, and empowering youth to adapt less harmful coping mechanisms. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Provides one on one trauma-focused treatment, to young people dealing with homelessness and involved in extreme coping high-risk behaviors such as sex work and substance use, • Conduct client intakes, safety assessment and risk management, • Support client facing staff in Drop-in milieu, • Coordination of inter-site clinical case conferences with Drop-In Center Supervising Social Workers, • Partners with the SHCC satellite therapist and on-site psychiatrist in coordinating client care, • Facilitates referrals from the other Runaway & Homeless Youth programs and other community based sources, • Maintains timely and accurate documentation of all clinical activities in compliance with all Safe Horizon, City and State Federal requirements, • Actively participates in weekly individual and treatment-specific group supervision with, • The minimum credential for this position is LMSW, • Demonstrates exceptional engagement skills with youth along with knowledge of vicarious trauma and trauma-informed intervention, • Basic understanding of issues confronting homeless youth;, • Superior assessment and crisis intervention skills (suicidality, homicidality, child abuse reporting), • Excellent interpersonal skills required (including written, verbal, presentation and clinical engagement skills), • Ability to incorporate Evidence Base Framework in working with youth, • Excellent organizational and time management skills, • Understanding of harm reduction philosophy and practice, • Compassionate and non-judgmental approach If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal

Job Description Job title: Client Navigator Reports to: Director FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: September 2022 POSITION SUMMARY: As the Client Navigator for HPCDC you will coordinate all tenant programs and development and maintain service linkages with community providers. You will work with Clients to obtain linkages for outside immigration counsel and process mandatory pre-filing requirements to file for green card applications, social security, SNAP and other available benefits. ESSENTIAL JOB FUNCTIONS: • Green Card Project management, • Coordinator with outside immigration counsel and recruiting teams to process pre-filing requirements to file step 1 of 3 step green card application process, • VISA Case Management, • Other ad hoc immigration issues, as necessary, • Policy/Process documentation (e.g., employee green card FAQs, immigration resources for HCM, standardize communications), • Reporting/Metrics (e.g., quarterly divisional dashboards of visa holders, green card applicants., • Data Validation on immigration support documentation, and responsibility for obtaining signatures and in come circumstances drafting documentation., • Conducting and maintaining outreach linkages for services for Bi-lingual clients, • Provide crises intervention services when needed and making referrals to educational, substance abuse, employment, childcare, mental health and other services., • Perform other job duties and special projects assigned by management. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Associate degree, • US Immigration knowledge, • Excellent analytical skills and attention to detail, • Strong organizational and communication skills, • Bi-lingual (Spanish speaking), • Self-starter, focused on client services, • Ability to prioritize workload and meet deadlines, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees.

Job Description Job Title: Clinical Counselor Outpatient Services - Part-Time Division - Department: Center for Recovery and Wellness Job Classification: Part-Time, Non-Exempt, Union L-215 Schedule: 20-29 hours per week, two late days required. Center for Recovery and Wellness is part of Educational Alliance (EA), which brings together diverse communities in Lower Manhattan, offering individuals and families high-quality, multigenerational programs and services that enhance their well-being and socioeconomic opportunities. One of New York City’s original settlement houses, EA was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA partners with diverse communities throughout Lower Manhattan. Across our network of community centers, we empower people of all backgrounds to flourish, recognizing the intrinsic value within each individual and the importance of building community. JOB PURPOSE Counsel and aid individuals who have substance use disorders in a New York State OASAS-certified outpatient treatment program. Utilizing a person-centered and trauma-informed lens, individualized assessment and counseling (telehealth or virtual) services are delivered in Project Contact at the Center for Recovery and Wellness, in addition to offsite service locations. SCOPE OF INFLUENCE • Provide trauma-informed individual therapy and group counseling to adolescents and adults with substance use diagnoses., • Provide family counseling and significant other services., • Partner with referral sources, providing regular updates and progress on clients. Clinical Services and Documentation (80%) • Provide caseloads with weekly individual case management and counseling sessions consistent with the individualized treatment plan., • Continuously assess the appropriateness of the current level of treatment, corresponding with LOCADTR and utilization review instruments., • Coordinate integrated services with medical, mental health, vocational, recovery services, and other social service providers., • Complete detailed progress notes, comprehensive treatment plans, intake/admission assessments, psychosocial assessments, discharge plans, and other required documentation in accordance with OASAS and CARF standards., • Maintain accurate and organized clinical charts, engaging in pre-audits of charts to ensure compliance with OASAS, managed care, and CARF standards., • Send weekly, monthly, and quarterly reports to HRA through the Substance Abuse Tracking and Reporting System., • Specimen collection for clients and monitors for treatment-related issues in order to update the treatment plan, • Check the toxicology reporting portal daily to ensure any positive toxicology reports are communicated to supervisory staff, documented, and addressed with the client., • Coordinate integrated services with medical, mental health, housing, vocational, recovery services, and other social service providers., • Facilitation of individual and group-level interventions during other clinician vacations or leave, • Ensure that clients’ annual medical examinations are completed, with associated referrals as needed., • Contact referent and/or family contacts upon admission of new clients in a timely manner and provide written or oral clinical updates as needed., • Outreach to referral sources to expand the network of clients., • Attend staff meetings and trainings as required, as well as individual and group supervision., • Perform special projects and other duties as assigned., • Complete detailed progress notes, comprehensive treatment plans, intake/admission assessments, psychosocial assessments, discharge plans, and other required documentation in accordance with OASAS and CARF standards., • Maintain accurate and organized clinical charts, engaging in pre-audits of charts to ensure compliance with OASAS, managed care, and CARF standards., • Send weekly, monthly, and quarterly reports to HRA through the Substance Abuse Tracking and Reporting System., • Specimen collection for clients and monitors for treatment-related issues in order to update the treatment plan, • Check the toxicology reporting portal daily to ensure any positive toxicology reports are communicated to supervisory staff, documented, and addressed with the client., • Coordinate integrated services with medical, mental health, housing, vocational, recovery services, and other social service providers., • Facilitation of individual and group-level interventions during other clinician vacations or leave, • Ensure that clients’ annual medical examinations are completed, with associated referrals as needed., • Contact referent and/or family contacts upon admission of new clients in a timely manner and provide written or oral clinical updates as needed., • Master's Degree in a mental health discipline (MSW, MHC, etc.), and either licensed in the state of New York or working under a limited permit and eligible for licensure., • CASAC credentialing (Credentialed Alcoholism and Substance Abuse Counselor) or CASAC-T with a bachelor's degree in a human services-related field and a minimum of 2 years’ experience working in a substance use program., • A qualified healthcare professional is required., • Possess a demonstrated ability to deliver patient treatment, including communication skills, successful engagement in specialized human services training, understanding of human interaction and personality development, and the ability to write and record case documentation., • Familiar with Regulatory Agency/OASAS Regulations regarding the operation and practices of patient care., • An understanding of group dynamics is essential., • Must be computer-literate with knowledge of Microsoft Office applications., • Competent in electronic health records that support treatment plans and case notes such as AURA Relias, Netsmart, and AWARDS (willing to learn new systems)., • Excellent verbal and written communication skills., • Ability to multitask and handle challenging situations in a professional and courteous manner, • Being bilingual in any language is a plus., • Self-motivated, • Ability to work professionally and empathetically with a diverse group of clients and staff. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the position, which are reviewed in each individual case. While performing the responsibilities of the role, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch, or crawl. Vision abilities required by this job include close vision. Work Environment The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Moderate noise (i.e. business office with computers, phones, and printers; moderate traffic)., • Ability to work in an open or confined area, • Team Player, • Flexible, • Adaptable, • Communication, • Planning and organizing, • Generous PTO Policy, • Competitive Salary, • Medical & Dental Insurance, • Pension Plan, • 403b Retirement Plans, • Discount Perks for Movies, Broadway Shows, Amusement Parks, etc., • Free Gym Membership to our Manny Cantor Center Gym & 14TH ST Y Gym The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for this position. EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit

Job Description We're popping up in style — and you could be part of it! 🎉 rag & bone is launching a rb/MIRAMAR Pop-Up and we’re looking for style-savvy, people-centric, and hustle-happy (feel like we should update this but not sure to what just yet) team members to join the journey. This is an exciting, temporary opportunity with the potential to go permanent — think of it as your runway to something long-term. If you love fashion, thrive in a fast-paced environment, and are ready to bring the rb/MIRAMAR vibe to life in a unique setting, let’s make it happen. From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future The Role The Sales Supervisor plays a key role in ensuring sales goals are consistently met and service standards are executed according to company guidelines. This person will act as an extension of store management as a leader and role model to all Sales Associates when it comes to service standards and adherence to company policy. The Sales Supervisor will ensure that all customers are being attended to and that there is a service centric floor environment at all times. In addition, this role is considered part of the store management team and this person will be expected to adhere to all company policies, procedures and be tasked with completing management level operational tasks as needed. The Sales Supervisor base pay ranges from $19-$21 hourly. Please also note, Sales Supervisors at full-price store locations are eligible to participate in the rag & bone Commissions Program, and Incentive programs, which may result in bringing the total compensation to a higher range. The range listed is just one component of the Company’s total rewards package for retail employees. What You’ll Do • Display best-in-class customer service techniques, clienteling standards and sales interactions. Ensure that all staff on duty are doing the same, • Meet store and metric goals, • Ability to grow and manage clientele, • Demonstrate product knowledge and support senior management with delivery of this information to staff, • Encourage and recognize opportunities for team selling, • Understand and exemplify the rag & bone brand philosophy and lifestyle, • Partner with our Visual Merchandising team on floor sets, window changes and other projects, as needed, • Ensure the store is opened and closed each day according to company guidelines, • Maintain knowledge and understanding of all policy and procedures, • Contribute to the achievement of low inventory shrink and inventory accuracy by ensuring consistent execution of all inventory touch points, • Accurately process Point of Sale transactions, • Consistently act within core values of rag & bone, • Appropriately diffuse conflict with all members of the team and take ownership of your contribution to overall team and store environment. Escalate conflict to management where necessary., • Assist in tracking, monitoring and communication of business results, • Model and teach store associates to support a positive client-centric environment, • The Customer Rules - Minimum 2+ prior work experience in a client centric, sales environment. Contemporary or luxury retail knowledge preferred, but not required, • Be a Good Human - Be original, be authentic, • Have No Fear - Innovate, solve problems, • Own Every Decision - Work together, get results, • Quality Matters - Be disciplined, be competitive The Sales Supervisor role is full-time and requires 15-30 hours per week. Benefits • Clothing Allowance, • Generous Employee Discount Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR 6uSneD6zhT

Job Description Join Our Team at Premium Merchant Funding About Us: At Premium Merchant Funding, we are more than just a fintech company; we are a cohesive team dedicated to empowering small and medium-sized businesses with transformative financial solutions. With our roots in the heart of Wall Street, we are renowned as one of the country's leading brokers in small business lending, specializing in serving high-risk businesses. Our Mission: Our mission at Premium Merchant Funding is crystal clear: to provide essential business solutions to small and medium-sized business owners who are often overlooked by traditional banking services. By offering tailored financial services, especially to high-risk businesses, we not only help them survive but empower them to thrive. Our Core Values: • Success Driven by Teamwork and Collaboration, • Act with Transparency and Accountability, • Conduct Business with Honesty and Integrity, • Put our Clients First, • Lead with Innovative Ideas, • Give Back to Communities we Serve, • Manage Client Relationships for the Long Term, • Strive to be our Market’s Industry Leader Key Responsibilities: • Prospecting: Engage and cultivate potential clients through diverse channels, including cold outreach, email campaigns, and social media initiatives., • Strategic Qualification: Assess client needs and determine compatibility with our suite of financial solutions., • Educational Advocacy: Deliver insights into Premium Merchant Funding's services and unique value propositions to potential clients., • Closing Mastery: Hone your sales acumen, mastering the art of deal closure and managing your sales cycle proficiently., • Previous sales or customer service experience preferred, • Excellent communication skills, • Ability to work independently and collaboratively, • Strong problem-solving abilities, • Persistence, resilience, and results-driven mindset, • Performance-based pay (OTE $60,000 - $100,000 Annually), • Comprehensive training and development opportunities, • Supportive and collaborative work environment, • Opportunities for career growth

Job Description Job title: Housing Specialist Reports to: Director of Social Services/Program Director FLSA Status: Non-Exempt / Full Time Date Issued: March 2021 POSITION SUMMARY: The Housing Specialist is responsible for permanent housing placement for all families of the shelter. The Housing Specialist will have an assigned caseload and will be responsible for the successful placement of the families in accordance with HPCDC/Tilden Hall and other agency requirements. ESSENTIAL JOB FUNCTIONS: Principal Duties & Responsibly: Family: Intake / Case Management • Meet with the family within 48 hours of their arrival to the facility; assess their housing needs and eligibility for subsidized housing. Assist the family in obtaining the needed documentation to obtain permanent housing., • Complete Initial Housing Plan, and progress notes in the Uniform Client Chart., • Ensure supporting documents are printed and filed in designated sections in client chart., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Code of Conduct., • Provide comprehensive case management, including counseling services and other appropriate supportive services, to include developing a family-specific housing plan., • Collaborate with the case management staff in advocating for housing entitlement and needed supportive services for the family., • Source, contact and follow through potential housing resources and leads., • Establish and develop new linkages with real estate brokers and landlords. Maintain an active roster of real estate brokers and landlords., • Cultivate relationship with permanent housing providers., • Coordinate services offered by the shelter staff, landlords, city agencies, community agencies and all other aspects involved in securing permanent housing., • Conduct Housing Workshops for clients., • Track all referrals and provide on-going follow-up to clients and feedback to sources and leads., • Assist clients with completing relevant applications for housing subsidies and programs., • Advocate on behalf of the clients to ensure that they receive the appropriate subsidies., • Arrange apartment interviews with landlords and accompany clients to view potential permanent housing, as needed., • Liaise with rental agents and landlords to ensure that potential housing meets Tilden Hall requirements for "client readiness" and act as expediter, as needed., • Ensure successful transition of families into permanent housing and provide clients with local community information and resources that they can rely upon for solving problems that may arise., • Maintain client data in the Uniform Client Chart. Ensure that supporting documentation is complete, accurate and current at all times. Maintain a hard copy of printed data and supporting documentation in the client charts. Administration • Perform timely and accurate input of all required client information in the Uniform Client Chart to ensure compliance with OTDA regulatory requirements, DHS requirements and HPCDC/Tilden Hall standards., • Prepare all mandated reporting as required by supervisor and funding agency., • Establish advocacy network with community resources., • Actively participate as a member of the shelter's multi-disciplinary team., • Attend shelter meetings, agency meetings and staff training, as agreed to with supervisor., • Facilitate on-going housing empowerment workshops for staff., • Assess effectiveness of referral agencies and provide feedback to supervisor, as appropriate., • Prepare all mandated reporting as required by supervisor and funding agency., • Other special projects and responsibilities as needed. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required, • Associates Degree Preferred, • Certification in First Aid, CPR, • Bilingual Preferred, • Must possess Valid NYS Driver’s License., • Preferred Education & Experience:, • Associates degree preferred, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Housing Specialis is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Housing Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Housing Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, PWC, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. YOUR ROLE We are looking for a passionate, collaborative, and adaptable Group Director, Measurement to join Redbox, Crossmedia's analytics and business intelligence team. We are an integrated analytics practice that empowers our clients to make media investment decisions by understanding the dynamic between building their brands and driving performance. Our clients look to us to design media measurement that holds media accountable, informs budget optimization, and quantifies business impact. As a GD, Measurement Lead you will drive day to day analytics excellence for our clients. You will help promote data driven decision making across the agency and with our clients. You will partner with senior clients to translate their business objectives into actionable measurement frameworks. These include identifying the right metrics to measure, selecting and executing an analytics methodology, and developing an optimization plan. Crossmedia's measurement solutions determine incrementality, are holistic (cross channel and full funnel), and focus on business outcomes rather than vanity metrics. The Measurement Lead will interpret results, provide insight, and determine a recommended course of action. You will bring measurement to life for our clients through storytelling, data visualization, and reporting. RESPONSIBILITIES • Develop strong relationships with clients built on trust and expertise., • Advise clients on measurement best practices and any evolving trends., • Create and maintain actionable measurement frameworks leveraging advanced analytical approaches., • Transform data into engaging visuals and compelling stories. You will bring data and research to life for clients and choose the best visuals and mediums to deliver the message., • You will be the expert in senior client meetings. You are expected to guide the discussion, present findings and recommendations, and simplify advanced analytics., • Work with our media team to understand historical media performance, optimal media budget, and allocate budget across multiple media channels, • 12+ years of experience in marketing analytics and measurement, • Hands on experience with media measurement approaches including marketing mix modelling (MMM), multi-touch attribution (MTA), experimentation, and brand lift studies., • Knowledge of statistical techniques (multivariate regression, optimization, clustering, forecasting), • Understanding of the media measurement landscape: who the key players are along with the pros and cons of each., • Experience creating data visualizations in support of decision making and data storytelling in platforms like Tableau, PowerBI, or Looker., • Familiarity with programming languages is a plus (R, Python, dbt, SQL) is a plus, • Strong statistical and analytical skills — including regression analysis, hypothesis testing, and data visualization., • Ability to design and implement measurement plans aligned to KPIs, media plans, and client objectives., • Leadership in analytics strategy — guiding analysts, fostering a culture of data-driven decision-making, and presenting to executive-level clients., • Strong understanding of privacy, data governance, and evolving measurement challenges (e.g., cookie deprecation, data clean rooms, privacy-safe data sharing)., • Excellent communication and storytelling skills to clearly convey insights to both technical and non-technical stakeholders. CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.