Accounts Receivable Specialist
2 days ago
Austin
Job DescriptionAccounts Receivable Specialist Job Description The Accounts Receivable Specialist provides comprehensive financial, administrative, and clerical support to ensure the timely and accurate receipt of payments, proper recording of transactions, and prompt resolution of discrepancies in line with company policies. This role focuses heavily on high-volume, manual accounts receivable and collections work, including decision-making for large, critical accounts that can involve up to $1M in daily transactions and complex account structures. The position requires strong analytical abilities, excellent communication skills, and the confidence to make independent decisions while managing multiple ERP systems and shifting priorities. Responsibilities • Monitor and manage accounts receivable aging reports to ensure timely collection of outstanding balances., • Serve as the primary contact for assigned accounts, building and maintaining strong relationships with customers, vendors, and internal teams., • Manage large, complex customer portfolios, including accounts with up to 170 sub-accounts, ensuring each sub-account is contacted at least twice per month., • Perform high-volume analytical collections activities, processing 40–60 accounts receivable and collections notes per day (approximately 5–6 hours daily)., • Balance daily workload with 2–3 hours of email communication, payment processing, and related administrative tasks., • Post payments accurately, reconcile customer ledgers, and investigate and resolve discrepancies in a timely manner., • Communicate with customers to collect payments, negotiate and manage payment plans, and coordinate with collections agencies when necessary., • Maintain and update contact databases, customer records, and process documentation to ensure data accuracy and consistency., • Navigate company and customer portals to obtain necessary information and update complex Excel reports, including those using VLOOKUPs and pivot tables., • Maintain accurate customer and transaction data within multiple ERP systems used by various supported organizations., • Generate financial and collections reports and assist with audits by providing detailed documentation and explanations as needed., • Identify process inefficiencies within accounts receivable and collections workflows and recommend improvements to enhance accuracy and efficiency., • Support internal teams by responding to inquiries, providing account status updates, and collaborating on issue resolution., • Adapt to separate ERP systems, processes, and shifting priorities for multiple organizations supported by the shared services team., • Handle sensitive financial information with a high degree of confidentiality and professionalism., • Perform additional accounts receivable, collections, cash application, and general accounting tasks and projects as assigned., • 3+ years of experience in accounts receivable, collections, and/or general accounting., • Proven experience in high-volume analytical collections, including handling 60–80 daily collections and accounts receivable or customer service activities., • Strong critical thinking and independent decision-making skills in collections and accounts receivable situations., • High School Diploma or GED required., • Proficiency in Microsoft Excel, including VLOOKUPs and pivot tables, and strong skills in Microsoft Word., • Demonstrated ability to operate effectively in multiple ERP systems and various accounting or business platforms., • Solid knowledge of general accounting principles and practices related to accounts receivable, invoicing, and cash application., • Effective verbal, listening, and written communication skills for interacting with customers and internal stakeholders., • High degree of accuracy, attention to detail, and ability to maintain confidentiality of financial and customer information., • Strong organizational skills with the ability to manage a large volume of accounts and tasks in a fast-paced environment., • Willingness to work hard, accept constructive feedback, and consistently meet critical deadlines., • Associate’s degree or equivalent from a two-year college or technical school preferred., • Finance or accounting degree preferred., • Experience with ERP systems such as SAP and Workday, as well as other accounting software and ERP platforms., • Familiarity with accounts payable, invoicing, filing, and general accounting workflows., • Strong analytical skills and in-depth organizational and decision-making abilities., • Flexibility to assist any of the companies supported by the shared services team and adapt to different processes and tools., • Self-starter mindset with the ability to take initiative, prioritize effectively, and work with minimal supervision. This role is based in a modern office located in downtown Austin, Texas, offering a premium, scenic view. You will work on-site alongside the Accounts Receivable and Payroll teams in an open-concept office with cubicles, fostering collaboration and communication. The shared services team includes 14 total Accounts Receivable Representatives, with 4 dedicated to a specific entity, and provides cross-training across six supported organizations, each with its own ERP systems and processes. The workplace features two state-of-the-art kitchens, a BEVI machine, frequent catered lunches (including regular catered meals on Mondays and Wednesdays), and additional perks such as in-office coffee options and social events like happy hours and bar crawls. The environment emphasizes career development, including defined career paths, career mapping, and opportunities to progress into lead, supervisor, or leadership roles. The culture is high-accountability and performance-driven, with an emphasis on quality, safety, and excellent service, while also offering growth potential and plans to implement a collections bonus program in the future. Job Type & Location This is a Contract to Hire position based out of Austin, TX. Pay and Benefits The pay range for this position is $29.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.