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Communications degree jobs in Raleigh, North CarolinaCreate job alerts

  • BCBA Board Certified Behavior Analyst - Raleigh, NC
    BCBA Board Certified Behavior Analyst - Raleigh, NC
    3 days ago
    Part-time
    Raleigh

    About the Lighthouse: Lighthouse is a New York City-based specialized agency dedicated to providing top-quality Applied Behavior Analysis (ABA) therapy services for children with autism. Our mission is to empower these children and their families by implementing evidence-based interventions that promote skill development, independence, and improved communication. We value compassion, dedication, and professional growth, placing a strong focus on fostering a supportive environment where our team members can grow and thrive. Job Description: Lighthouse is seeking passionate and dedicated BCBA/LBAs to join our team of professionals. As you build a relationship with children and their families, your work will directly contribute to their growth, development, and improved quality of life. Responsibilities: • Conducting functional behavior assessments and write reports summarizing results, • Develop positive behavior support plans, • Overseeing implementation of treatment plan, • Assist staff in day-to-day training for targeted behavioral needs and implementing behavior support plans, • Train staff to implement strategies to prevent occurrence of target behaviors and de-escalation strategies, • Provide ongoing monitoring of data and make programming adjustments as needed POSITION REQUIREMENTS Qualifications: • Master's Degree in Applied Behavior Analysis (ABA) or related program, • Board Certified Behavior Analyst (BCBA), • LBA Certification, • Prefer minimum of one year working after BCBA certification, • Experience working with individuals with intellectual disabilities, • Spanish Speaking Knowledge \& Abilities: • Utilizing the principles of ABA to influence socially important behavior, • Using a team-based approach to reduce the occurrence of problem behavior, • Serving individuals with intellectual and/or developmental disabilities, • Collaborating with team to create optimal environment for behavior change, • Effective written and verbal communication skills, • Ability to multi-task Job Type: Part-time Salary: $75.00 - $90.00 per hour License/Certification: • BCBA Certification, • LBA Certification (preferred) Work Location: Remote Department: BCBA

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    2 months ago
    $45–$75 hourly
    Full-time
    Garner

    A Customer Service Representative is responsible for interacting with customers to handle inquiries, resolve complaints, process orders, and provide information about products and services. The goal is to ensure customer satisfaction by delivering accurate information and prompt service while maintaining a positive company image. Key Responsibilities • Respond to customer inquiries via phone, email, chat, or in person, • Provide accurate information about products, services, and company policies, • Resolve customer complaints or escalate issues to the appropriate department, • Process orders, forms, applications, and service requests, • Maintain detailed records of customer interactions in the system, • Follow up with customers to ensure issues are resolved, • Identify customer needs and recommend appropriate solutions, • Maintain a professional and positive attitude when interacting with customers Required Skills and Qualifications • High school diploma or equivalent (Associate’s or Bachelor’s degree preferred), • Strong verbal and written communication skills, • Problem-solving and conflict-resolution abilities, • Basic computer skills and familiarity with CRM systems, • Ability to multitask and manage time effectively, • Strong attention to detail, • Ability to remain calm and professional under pressure Preferred Qualifications • Previous experience in customer service or call center roles, • Experience with customer relationship management (CRM) software, • Sales or upselling experience Working Conditions • May work in an office, retail environment, or call center, • Some positions may require evening, weekend, or holiday shifts Performance Expectations • Maintain high customer satisfaction ratings, • Meet response and resolution time targets, • Follow company policies and service standards

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