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Job Description Role Overview: Mtech Distributors is seeking a full-time Technical Support Specialist to join our team. This position includes weekdays and weekend shifts, supporting our suite of software and equipment offerings, including SuperSonic POS, Userve POS, Figure POS, and payment processing solutions. Mtech Distributors is a leading provider of POS systems, credit card processing, back-office solutions, ATM services, and more, serving businesses nationwide. We pride ourselves on delivering white-glove service in a dynamic, fast-paced environment. This role involves working 3-4 days in our office and 1-2 days in the field, assisting with system installations and training at client locations. Every day brings new challenges and opportunities in a fun and engaging workplace. We will provide comprehensive training on all necessary systems and processes. Key qualities we value include a willingness to learn, patience and understanding when working with diverse business owners, excellent written and verbal communication skills, and a strong aptitude for technology. Responsibilities: Provide top-tier support via phone, live chat, and email to our diverse customer base of small-business owners across the U.S., becoming the face of Mtech Distributors. Diagnose and troubleshoot technical issues, including POS systems, payment terminals, wiring, and networking. Configure computers for basic networking tasks (disabling firewalls, setting static IPs, opening ports, and static route configuration). Assemble and provision POS bundles and credit card machines, manage inventory, and maintain office organization alongside the team. Travel to client sites for installations and training, which may include climbing ladders, running CAT-5 cabling, and delivering hands-on technical support. Occasional paid travel outside the region, with same-day return trips as needed. Qualifications: Exceptional communication, typing, and interpersonal skills. Patience and understanding when working with customers from various backgrounds. Basic to intermediate IT knowledge, including IP addresses, routers, networking, and familiarity with Microsoft Excel. Ability to work independently and collaborate effectively with a team. Valid driver’s license and reliable transportation. Ability to lift up to 50 pounds. No prior experience with our systems is required—training will be provided. A positive attitude, willingness to learn, and motivation to support our customers are essential. Job Details: Job Type: Full-time Expected Hours: Up to 40 per week Benefits: Competitive pay Paid Vacation End of Year Bonus Growth opportunities within the company Dynamic and supportive work environment

DUTIES/RESPONSIBILITIES: You will assist in monitoring this residential program for individuals experiencing homelessness, with a focus on maintaining a safe environment. Be part of a team with a commitment to engaging individuals in an approachable and empathetic manner while performing rounds and addressing the varied needs of individuals experiencing homelessness. You will manage conflict or challenging behaviors with self-awareness, emphasizing safety and building trust while understanding each person's unique experience. You will also be responsible for screening residents and visitors at front door, create written documentation, including logbook entries, incident reports and progress notes. Manage inventory for supplies, maintain fire safety drills and logs, and provide emergency first aid/CPR assistance/NARCAN when needed. Assist with inspections and audits. Escort clients and serve meals as needed. Help maintain an orderly and clean facility. This position is subject to mandatory overtime. QUALIFICATIONS: High School diploma or GED required Experience working with individuals experiencing homelessness preferred; effectively communicate with others both in writing and orally; ability to maintain professional boundaries; basic computer literacy required. Bilingual abilities a plus. HOURS: Various evening and overnight shifts available BENEFITS: BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. Tuition assistance and many training opportunities for career development. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare. Compensation $34,437 ($17.66/hour)

Qualifications: ● High School diploma or GED/equivalent certification required ● Apple, Samsung Official Certifications required ● A+ Repair Certification preferred W.I.S.E. Certifcation Preferred ● The ability to read, write and communicate proficiently in English, to read and comprehend assembly manuals and process documentation ● Secondary language appreciated ● Troubleshooting and assembly experience for Apple and Android devices ● Troubleshooting and assembly experience for Windows and Mac computers ● 3+ years of experience in mobile repair preferred We are excited to launch our institution into the rapidly growing world of mobile repair, and are looking for qualified candidates to fill the position of repair technician instructor for our new state approved electronics repair courses. ● This person will be responsible for training students in our facility with a wide range of certified courses from Apple device repair, to the fundamentals of soldering, and much more, and must have proficient experience and knowledge in electronics repair. Job Responsibilities: ● Ability to teach others on Apple and Android mobile repair ○ Screen replacement experience ○ Battery replacement experience ● Ability to teach others on iOS and and Android software troubleshooting ○ Apple iOS software troubleshooting experience ○ Android device software troubleshooting experience ● Ability to teach others on Windows and Mac operating system troubleshooting ○ Windows operating system troubleshooting experience ○ macOS troubleshooting experience ● Ability to teach others in Windows laptop and desktop computer repair 2022 Telecom Institute of New York (T.I.N.Y)TM ○ ○ Windows laptop troubleshooting experience Desktop troubleshooting experience ● Ability to teach others in foundations of soldering electronics ○ Experience with soldering of mobile devices ○ Experience with soldering of electronic components ● Ability to teach others basics of motherboard repair ○ Experience with motherboard repair of mobile devices ○ Experience with motherboard repair of laptop computers Job Type: Full-time Pay: $20.00 - $25.00 per hour Expected hours: 40 – 45 per week Benefits: 401(k) 401(k) 3% Match Employee discount Life insurance Parental leave Referral program Schedule: 8 hour shift Weekends as needed People with a criminal record are encouraged to apply License/Certification: Driver's License (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person

DUTIES/RESPONSIBILITIES: Provide direct supervision to a team of Community Technicians. Assist Operations Coordinator with the oversight of departmental tasks and goals. This includes, but is not limited to, record keeping, statistical reports, unit coverage, and client care/crisis intervention. Provide emergency first aid/CPR assistance when needed. HOURS: Full-time 37.5 hours per week Tues-Sat 11pm-7:30am Saturday-Wednesday 3:00pm-11:30pm Saturday-Wednesday 11pm-7:30am QUALIFICATIONS: H.S. diploma/GED required. B.A. preferred. At least one-year supervisory experience preferred. Experience working with homeless, mentally ill, and substance abuse populations preferred. Experience working in residential settings also preferred. Very good writing skills and computer literacy required. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. Tuition assistance and many training opportunities for career development. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare. Compensation $42,496/$21.79 per hour PROGRAM DESCRIPTION: In August 2012, BRC opened its first assessment center, which serves as a first point of contact for men entering the city shelter system. Located in a newly renovated loft-style building in Greenpoint Brooklyn, this 200 bed dormitory style residence is funded by the NYC Department of Homeless Services. BRC evaluates each individual who enters the program and links them to the housing and services that best meets their needs. In addition, as a result of our continued dialogue with DHS and community leaders, BRC has dedicated one dorm (20 beds) to street homeless men of the Greenpoint community, an unprecedented commitment by the shelter system to provide a community-based strategy to respond to a significant local need.