Minneapolis
Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Flexible schedule, • Paid time off The Crew Member will report to the General Manager with accountability to the Assistant General Manager (if applicable). Duties and Responsibilities: • Engage Customers with Authentic Interactions, • Create a Unique and Enjoyable Environment for Customers and Coworkers, • Uphold Product Quality Standards and Abide by Cheba Hut Standard Operating Procedures, • Strive to go above and beyond customers expectations, • Maintain an interaction over the transaction mindset, • Engage customers in genuine interactions at every opportunity (register, line, lobby, etc.), • Have a working knowledge of our products and Cheba Hut history, • Provide answers to customer questions and make personal recommendations for menu items, • Live our culture every shift give a damn and take pride Uphold the Big 4, • Understand non-verbal communication to identify customer issues, • Embrace individuality and be respectful of the people around you, • Execute a high level of communication skills in both positive and negative situations., • Maintain awareness of the vibe identify areas of the shop that need attention, • Communicate sensitive and pertinent information quickly and effectively, • Stay up to date with standard operating procedures, • Practice F.I.F.O. to ensure our products are fresh and complete prep in a timely manner, • Practice correct labeling procedures and verify products are within the shelf life date, • Utilize recipe cards and follow all steps correctly, • Always keep your head on a swivel high level awareness of surroundings, • Must have completed Cheba Hut Food Safety and Prevention Training, • Keep customer service areas clean and sanitized, • Maintain cleanliness in BOH, • Perform opening, closing, and shift change duties per standard operating procedures, • Clean as you go never leave a mess after a project is completed, • Understand how to properly clean and sanitize surfaces, • Abide by shop specific employee health and safety policies, • Uphold Cheba Hut Core Values, • Think and act shop / customer first, • Demonstrate integrity, • Demonstrate self-direction, • State required food handling and alcohol safety certifications, • Willingness to solve complicated problems and see projects through to completion, • Analytical skills to study problems and records to identify solutions, • Team-oriented attitude, • Ability to manage time and effectively prioritize numerous projects at one time, • Strong interpersonal skills to develop and maintain crew and customer relationships, • Ability to lift 47lbs, • Stamina to work an 8 -hour shift, • Ability to stand for up to 8 hours per day, • Ability to work under mentally and physically stressful situations, • Ability to work in team environment with high levels of collaboration, • Ability to handle a variety of foods including meat, cheese, breads, sauces, and vegetables, • Overtime may be required, • Must be comfortable with marijuana themed culture