Buscar empleo: 934 ofertas de trabajo de customer experience en Lowell, Massachusetts (octubre 2025) - page 13

Lantheus Medical Imaging Inc

Supervisor, Product Shipment

hace 12 días

North Billerica

Job Description Lantheus is headquartered in Bedford, Massachusetts with offices in Canada, and Sweden. For more than 60 years, Lantheus has been instrumental in pioneering the field of medical imaging and has helped physicians enhance patient care with its broad product portfolio. Lantheus is an entrepreneurial, agile, growing organization that provides innovative diagnostics, targeted therapeutics, and artificial intelligence (AI) solutions that empower clinicians to find, fight and follow disease. At Lantheus our purpose and values guide our behaviors in all interactions and play a vital role in creating a dynamic environment that contributes to our success. Every employee is crucial to our success; we respect one another and act as one knowing that someone’s health is in our hands. We believe in helping people be their best and are seeking to bring together a diverse group of individuals with different viewpoints and skill sets to be a part of a productive and inclusive team. This position is site-based and requires a presence on-site three days per week. Summary The Product Shipment Supervisor oversees the day-to-day operations of a team responsible for packaging, labeling, and documenting product shipments, as well as managing inventory control. This role ensures that orders are accurately processed, compliant with company and regulatory standards, and delivered on time and in compliance with cGMPs (and applicable regulatory requirements) are always maintained. Promotes a culture of compliance, innovation, collaboration and accountability. Key Responsibilities/Essential Functions • Oversees daily operations and schedules for the team handling product packaging, labeling, and shipment., • Facilitates clear concise communication between team members, management, and external groups., • Ensures that operations are performed per established SOP’s and the collection and maintenance of data are performed in accordance with cGMP’s, company standards and policies, and other regulatory requirements., • Develops training materials and oversees team member training., • Collaborates with manufacturing leadership team to progress cross-training and operational excellence initiatives., • Develops meaningful metrics used to manage operational performance. Looks to identify leading indicators that may result in process improvements or efficiency of operations., • Ensures a safe working environment and a staff trained in safety consciousness, working with hazardous radioactive materials., • Has strong understanding of ERP systems for managing inventory and ensuring supplies and raw materials are available for critical processes., • Executes all phases of the performance review process, including individual goal setting and performance reviews., • Manages performance and provides coaching, mentoring, and development of staff. Effectively manages employee performance issues and corrective actions., • Participates in continuous review/upgrade of product shipment/logistics functions to achieve a high performing, efficient, and flexible work environment., • Interacts with external regulatory inspectors from FDA, EMEA, DOT, NRC, etc., and internal compliance auditors during in-plant inspections. Ensure timely completion of any corrective and preventive actions (CAPA) made., • Provides a strong Quality commitment by maintaining a thorough knowledge of current and emerging US and International guidelines (FDA, DOT, IATA, cGMP)., • Writing and reviewing of investigational reports, SOPs, and the timely resolution and tracking of Quality Events (deviations, investigations, CAPAs)., • Tracks departmental spend and manages internal budgets. Adheres to company policies and guidelines; exercises good judgment when incurring expenses., • Actively demonstrates the Lantheus values of Accountability, Quality, Efficiency, Customer Service, Collaboration, and Safety. Basic Qualifications • Knowledge of science generally attained through studies resulting in a B.S., in science, engineering, biochemistry or related discipline, or its equivalent is required., • 2 years of experience leading operational personnel in routine or project settings with B.S., 5 years with no Bachelor’s degree., • Minimum of 2 years of experience in a regulated manufacturing environment, • A combination of education, training, and experience may be considered in lieu of above stated requirements Other Preferred Skills and Knowledge • Must have a broad knowledge of cGMPs and applicable regulatory compliance requirements., • Must possess excellent interpersonal skills and ability to work in a team environment, and be able to collaborate with all levels of management., • Must be detail oriented with the ability to multitask., • Ability to lead and direct work of others as well as ability to respond to changing priorities., • Routinely scheduled work, and or overtime work required on evenings, weekends, and or holidays and, even in adverse weather conditions. See Essential Personnel Policy., • Demonstrates a detailed understanding of ERP/MRP and inventory control systems and processes., • Understands the importance of timely cycle counts and accurate inventory transactions in the realm of the operations and how they affect the Manufacturing/Supply Chain success. Core Values The ideal candidate will embody Lantheus core values: • Let people be their best, • Respect one another and act as one, • Learn, adapt, and win, • Know someone’s health is in our hands Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Lantheus Talent Acquisition team at .

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