Customer experience jobs in Lowell, Massachusetts - Page 19Create job alerts

Victoria's Secret - JobID: 22816467 [Retail Associate / Team Member] As a Customer Experience Lead at Victoria's Secret, you'll: Be responsible for driving and growing top-line sales by selling, leading the sales floor, and coaching associates in the moment; Manage labor hours within the store to dr

Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Customer Experience Managers (CXM) are members of the store leadership team that oversees execut

Monitor and respond to customer reviews and feedback, providing timely and professional resolutions; Create and maintain customer accounts and profiles, ensuring accurate and up-to-date information; Proactively identify and troubleshoot customer issues, escalating to appropriate departments when nec

Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Customer Experience Managers (CXM) are members of the store leadership team that oversees execut

Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development. Deliver a customer centric shopping exp

Competitive pay - As a Customer Experience Advisor at Sun Home Saunas, you will: Provide exceptional customer service to clients via phone, email, and chat; Assist customers with inquiries, orders, and returns; Troubleshoot and resolve customer issues; Maintain accurate customer records and document

Up to $23 per hour / Healthcare benefits - As a Customer Experience Specialist at Archive Resale, you will: Respond to a high volume of customer inquiries via email and chat with empathy and accuracy; Resolve support issues such as order questions, returns, account problems, and listing errors; Main

K per year / Medical, dental & vision / 401k - As a Customer Experience Associate at Proper Cloth, you will: Deliver a 5-star customer experience through phone, email, and live chat; Cultivate relationships with our customers, advising them in all things fit, fabric, and style; Learn everything ther

Monitor and respond to customer reviews and feedback, providing timely and professional resolutions; Create and maintain customer accounts and profiles, ensuring accurate and up-to-date information; Proactively identify and troubleshoot customer issues, escalating to appropriate departments when nec

Medical, dental & vision / PTO / WFH Stipend / Equipment provided - As a Customer Experience Advocate at SRPSupport, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Answer incoming customer service and app-based inquiries; Perform ba

This role ensures the smooth distribution of mail while offering professional customer support. Our program equips you with the tools to secure this position, even if you lack prior experience.

Up to $65K per year / Benefits - As a Customer Experience Specialist at Blueprint, you will: Respond promptly to customer inquiries via various channels, including email, chat, and phone; Provide exceptional assistance and guidance to customers regarding our products, services, and brand philosophy;

Addresses customer concerns and issues promptly, ensuring a positive customer experience. Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs. Responsible for promoting an excellent customer experience.

Competitive pay - As a Customer Experience Advisor at Sun Home Saunas, you will: Provide exceptional customer service to clients via phone, email, and chat; Assist customers with inquiries, orders, and returns; Troubleshoot and resolve customer issues; Maintain accurate customer records and document

Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach Associates on personalizing the customer experience while promoting loyalty programs; Ensure Associates execute tasks and daily activities; Address customer concerns and issues promptly. N

Monitor and respond to customer reviews and feedback, providing timely and professional resolutions; Create and maintain customer accounts and profiles, ensuring accurate and up-to-date information; Proactively identify and troubleshoot customer issues, escalating to appropriate departments when nec

This role ensures the smooth distribution of mail while offering professional customer support. Our program equips you with the tools to secure this position, even if you lack prior experience.

Up to $65K per year / Benefits - As a Customer Experience Specialist at Blueprint, you will: Respond promptly to customer inquiries via various channels, including email, chat, and phone; Provide exceptional assistance and guidance to customers regarding our products, services, and brand philosophy;

K per year / Medical, dental & vision / 401k - As a Customer Experience Associate at Proper Cloth, you will: Deliver a 5-star customer experience through phone, email, and live chat; Cultivate relationships with our customers, advising them in all things fit, fabric, and style; Learn everything ther

Competitive pay - As a Customer Experience Advisor at Sun Home Saunas, you will: Provide exceptional customer service to clients via phone, email, and chat; Assist customers with inquiries, orders, and returns; Troubleshoot and resolve customer issues; Maintain accurate customer records and document

Medical, dental & vision / PTO / WFH Stipend / Equipment provided - As a Customer Experience Advocate at SRPSupport, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Answer incoming customer service and app-based inquiries; Perform ba

Up to $23 per hour / Healthcare benefits - As a Customer Experience Specialist at Archive Resale, you will: Respond to a high volume of customer inquiries via email and chat with empathy and accuracy; Resolve support issues such as order questions, returns, account problems, and listing errors; Main

This role ensures the smooth distribution of mail while offering professional customer support. Our program equips you with the tools to secure this position, even if you lack prior experience.

K+ per year / Medical, dental & vision / 401k / PTO / Internet stipend - As a Customer Experience Specialist at Atticus, you will: Communicate with customers via phone, email, and chat to provide exceptional customer service; Resolve customer inquiries and complaints in a timely and efficient manner

Monitor and respond to customer reviews and feedback, providing timely and professional resolutions; Create and maintain customer accounts and profiles, ensuring accurate and up-to-date information; Proactively identify and troubleshoot customer issues, escalating to appropriate departments when nec

Up to $65K per year / Benefits - As a Customer Experience Specialist at Blueprint, you will: Respond promptly to customer inquiries via various channels, including email, chat, and phone; Provide exceptional assistance and guidance to customers regarding our products, services, and brand philosophy;

K per year / Medical, dental & vision / 401k - As a Customer Experience Associate at Proper Cloth, you will: Deliver a 5-star customer experience through phone, email, and live chat; Cultivate relationships with our customers, advising them in all things fit, fabric, and style; Learn everything ther

K+ per year / Medical, dental & vision / 401k / PTO / Internet stipend - As a Customer Experience Specialist at Atticus, you will: Communicate with customers via phone, email, and chat to provide exceptional customer service; Resolve customer inquiries and complaints in a timely and efficient manner

Up to $23 per hour / Healthcare benefits - As a Customer Experience Specialist at Archive Resale, you will: Respond to a high volume of customer inquiries via email and chat with empathy and accuracy; Resolve support issues such as order questions, returns, account problems, and listing errors; Main

Monitor and respond to customer reviews and feedback, providing timely and professional resolutions; Create and maintain customer accounts and profiles, ensuring accurate and up-to-date information; Proactively identify and troubleshoot customer issues, escalating to appropriate departments when nec

Medical, dental & vision / PTO / WFH Stipend / Equipment provided - As a Customer Experience Advocate at SRPSupport, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Answer incoming customer service and app-based inquiries; Perform ba

Competitive pay - As a Customer Experience Advisor at Sun Home Saunas, you will: Provide exceptional customer service to clients via phone, email, and chat; Assist customers with inquiries, orders, and returns; Troubleshoot and resolve customer issues; Maintain accurate customer records and document

Up to $65K per year / Benefits - As a Customer Experience Specialist at Blueprint, you will: Respond promptly to customer inquiries via various channels, including email, chat, and phone; Provide exceptional assistance and guidance to customers regarding our products, services, and brand philosophy;

Monitor and respond to customer reviews and feedback, providing timely and professional resolutions; Create and maintain customer accounts and profiles, ensuring accurate and up-to-date information; Proactively identify and troubleshoot customer issues, escalating to appropriate departments when nec

Competitive pay - As a Customer Experience Advisor at Sun Home Saunas, you will: Provide exceptional customer service to clients via phone, email, and chat; Assist customers with inquiries, orders, and returns; Troubleshoot and resolve customer issues; Maintain accurate customer records and document

Up to $23 per hour / Healthcare benefits - As a Customer Experience Specialist at Archive Resale, you will: Respond to a high volume of customer inquiries via email and chat with empathy and accuracy; Resolve support issues such as order questions, returns, account problems, and listing errors; Main

Medical, dental & vision / PTO / WFH Stipend / Equipment provided - As a Customer Experience Advocate at SRPSupport, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Answer incoming customer service and app-based inquiries; Perform ba

Victoria's Secret - JobID: 22754477 [Department Supervisor] As a Customer Experience Manager at Victoria's Secret, you'll: Be responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling; Manage labor hours w

Penney - JobID: 1098921 [Customer Service Representative] As a Salon Customer Experience Specialist at J. Penney, you'll: Help drive the client experience while maximizing sales potential of each client; Ensure proper scheduling and continuing appointments, including walk-in clients, booking and re-

K per year / Medical, dental & vision / 401k - As a Customer Experience Associate at Proper Cloth, you will: Deliver a 5-star customer experience through phone, email, and live chat; Cultivate relationships with our customers, advising them in all things fit, fabric, and style; Learn everything ther

Up to $65K per year / Benefits - As a Customer Experience Specialist at Blueprint, you will: Respond promptly to customer inquiries via various channels, including email, chat, and phone; Provide exceptional assistance and guidance to customers regarding our products, services, and brand philosophy;

K per year / Medical, dental & vision / 401k - As a Customer Experience Associate at Proper Cloth, you will: Deliver a 5-star customer experience through phone, email, and live chat; Cultivate relationships with our customers, advising them in all things fit, fabric, and style; Learn everything ther

K+ per year / Medical, dental & vision / 401k / PTO / Internet stipend - As a Customer Experience Specialist at Atticus, you will: Communicate with customers via phone, email, and chat to provide exceptional customer service; Resolve customer inquiries and complaints in a timely and efficient manner

Medical, dental & vision / PTO / WFH Stipend / Equipment provided - As a Customer Experience Advocate at SRPSupport, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Answer incoming customer service and app-based inquiries; Perform ba

K per year / Medical, dental & vision / 401k - As a Customer Experience Associate at Proper Cloth, you will: Deliver a 5-star customer experience through phone, email, and live chat; Cultivate relationships with our customers, advising them in all things fit, fabric, and style; Learn everything ther

Our program equips you with the tools to secure this position, even if you lack prior experience. This role ensures the smooth distribution of mail while offering professional customer support.

Up to $23 per hour / Healthcare benefits - As a Customer Experience Specialist at Archive Resale, you will: Respond to a high volume of customer inquiries via email and chat with empathy and accuracy; Resolve support issues such as order questions, returns, account problems, and listing errors; Main

Medical, dental & vision / PTO / WFH Stipend / Equipment provided - As a Customer Experience Advocate at SRPSupport, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Answer incoming customer service and app-based inquiries; Perform ba