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Job DescriptionSalary: $64,694 - $78,904 final salary based on various factors On-site 5-days a week Position Summary The National Memory Screening Specialist will be responsible for overseeing the memory screening database and quality control to ensure all memory screeners and sites follow AFA requirements, and the value of the National Memory Screening Program is upheld. This position is also responsible for tracking trends and generating reports to identify where AFA resources and services are needed nationwide. Additionally, this position oversees the nationwide recruitment of new memory screening sites and screeners. Responsibilities and Duties • Oversee the memory screening database, • Conduct monthly in-house audits to ensure sites and screeners are following all requirements., • Review and approve all screener and site applications., • Conduct, train, and track memory screenings virtually and in-person., • Engage and recruit memory screeners and sites across the nation., • Ensure all Educating America Tour conferences have an identified local organization to provide memory screenings for conference attendees., • Geographically, track demographics and memory screening scores to analyze and interpret trends that can be used to identify where AFA resources and services should be offered., • Oversee payment process for contracted AFA memory screeners., • Collaborate with the Education Program Specialist to recruit Excellence in Care sites as memory screening sites., • Develop educational presentations for memory screening events., • Other duties assigned within the scope of the role. Required: Masters Degree, MPH or MSW preferred with related experience and education. Working Proficiency in Microsoft Office Suite, minimum 2 years related work experience; proven track record in program/project management; excellent written and oral communication skills; excellent organization, time management and interpersonal skills; exceptional customer service skills; presentation skills; minimal travel required; technology skills; willingness to learn. Bi-lingual with one other language (Spanish, French Mandarin or Cantonese preferred) Legal Disclaimer:This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required. Management may at its discretion assign or re-assign duties and responsibilities to this job at any time. This job description does not change the at-will employment relationship existing between the organization and its employees.

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. As a Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Participate in and provide guidance for innovative cross-functional projects for your customer, • 3-6+ years of customer management/vendor management experience ideally with some experience working in SaaS retail-tech or mar-tech, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Outstanding communication, interpersonal, and presentation skills, • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce and Magento, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • An ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive 'can-do' outlook, • Advanced skills in Google Suite About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range (base + quarterly bonus) for this role is between $140,000 and $165,000 depending on experience plus equity.

Job Description ADMINISTRATOR We are excited to invite a passionate and experienced Administrator to join our team! Homes for the Homeless (HFH) is searching for an experienced operations manager for an Administrator position at one of our family shelters located in the Bronx. Our facilities provide shelter and transitional housing assistance, as well as social services and educational supports, to families with children experiencing homelessness. As the Administrator, you will provide leadership to the administrative teams at the facility, as well as its directors (including early education/childcare, afterschool/recreation, social services/family services, maintenance/building operations, and security). Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Responsible for the daily operations of the Family Shelter., • Provide direct supervision and management to the directors of the following departments: Social Services/Family Services; Childcare/Early Education; Recreation/Afterschool; Security; Maintenance/Building Operations; and Administration., • Serve as the primary liaison to Department of Homeless Services program administrators to discuss any challenges, including care day reconciliations, intake of client families, and any issues impeding families’ access to benefits, employment, or housing., • Report weekly, monthly and/or annually to governing agencies, including OTDA, DHS, ACS, or DOE, as well as to the HFH central office, and monitor DHS and CARES client tracking system., • Assure the facility remains in compliance with all applicable State and Local laws and regulations and that the program and the facility are maintained at a level of excellence that will surpass the requirements of all inspections., • Uphold all DHS and HFH shelter policies and procedures and ensure all facility staff and clients comply as well., • Develop and maintain quality assurance procedures and practices for the facility, and ensure proper service provision., • Attend meetings, conferences and seminars as needed in order to remain knowledgeable in the field of homeless services. Stay up to date on current policies and proposed policies that may affect the operations of Tier II shelter facilities., • Recommend hiring and promotions, and make corrective and termination decisions in conformance with agency personnel policies., • Review purchasing, payroll and petty cash to ensure compliance with HFH procedures., • Serve as the primary liaison to local service providers and community leaders to ensure the facility maintains a good relationship with the community, as part of the organization’s Good Neighbor plan., • Perform other related duties as needed. QUALIFICATIONS: • Commitment to HFH’s mission, vision, and values., • Master’s Degree preferred, or a Bachelor’s Degree in related fields., • Minimum eight (8) years of experience in social services or a relevant field, with at least four (4) years in a management or supervisory role., • Experience managing a Tier II facility welcomed., • Ability to provide exemplary customer service to residents and other stakeholders, and ability to remain calm under pressure., • Exceptional leadership skills in dealing with both staff and residents, • Excellent computer skills, • Strong verbal and written communication skills, with emphasis on face-to-face, empathetic communication with staff and shelter residents, • Bilingual is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am -5pm SALARY: $80,000 - $85,000

Job Description InfoSum is the world’s leading data collaboration platform, providing solutions to the world’s largest enterprises to allow collaboration across data sources and to deliver richer customer experiences that prioritize consumer privacy. Our vision is to unlock data’s limitless potential, by enabling the world’s data to be connected but never shared. As a people-first organization, we can offer you the personal and professional flexibility needed to get the job done, to grow with us, and help challenge the status quo. If you want to work with a business that encourages collaboration, champions the idea that the sum is greater than its parts, then we want to hear from you. About the role In this role, you will be a key technical resource and advisor across InfoSum’s product suite for prospective customers in North America. Your work will include contributing to sales presentations, providing product demonstrations, workflow modeling, solution design, and ensuring our customers fully grasp the value and benefit they can unlock from the InfoSum platform. At the deal close stage, you will partner with our Client Success and Customer Operations team to turn these solutions into reality, providing detailed documentation to guide our Implementation team and providing ongoing technical leadership where required, especially on our most complex and strategically important accounts. We primarily hire for aptitude not knowledge, although we would like to see prior experience in Solutions Engineering. We are open to experience at all levels for this opportunity and we can invest time in training candidates to upskill in areas required. What will I be doing? • Partner with the sales team to pitch InfoSum’s technology to client decision makers (often at C-level) and technical, data and privacy teams, delivering exceptional technical demos and addressing technical and functional questions., • Contribute to the RFI / RFP process for North American prospects in partnership with our product marketing team, writing responses and/or supporting your team as necessary., • Act as a proactive technical subject matter expert and consultant on InfoSum’s technology and capabilities both internally and externally., • Work closely with internal InfoSum teams (Engineering and Product, Customer Success and Support) to create transformative data collaboration solutions for prospects and clients. This will involve solving the biggest industry problems through the application of InfoSum technology, along with 3rd party complementary technologies (e.g. AWS and GCP data solutions) where relevant., • Work with prospects and clients to understand requirements, design, document relevant solutions and develop strategies in partnership with Sales and Customer Success to successfully pitch these solutions, coordinating the delivery of these solutions with client teams and with our internal delivery teams., • Seamlessly connect our technology to the wider martech and adtech ecosystem, partnering with the product team to help manage a program of data platform, CDP, DMP and SSP/DSP integrations and create implementation templates for easy client onboarding., • 2+ years in SaaS pre-sales role., • Previous experience in client-facing technical consulting, solutions architecture, implementation and/or sales engineering within a B2B software, SaaS, martech or data technology business., • Demonstrable knowledge of the inner workings of the marketing and advertising world, and the needs of advertisers, media owners and data companies within it., • Hands-on familiarity with data query languages (i.e. SQL)., • Exceptional presentation skills and communication skills with the ability to engage with and translate between technical experts and key business decision makers., • Excellent long term client relationship management capabilities in conjunction with strong project management skills., • Experience collaborating with engineering, product, and technical operations teams., • Ability to run technical demonstrations of a complex technical platform., • Demonstrable experience in designing and delivering complex solutions for clients, including strong documentation skills (Office 365 or G-suite tools)., • Type Startup personality: smart, ethical, friendly, cross-functional, hardworking and proactive., • Strong critical thinking and problem solving skills -- able to quickly understand and decompose complex questions and concepts. As well as working as part of an amazing, engaging and collaborative team, we offer our staff a wide range of benefits to motivate them to be the best they can be! Here's an overview of everything we offer right now! • Competitive commercial bonus plan, • $100-110k base salary (based on exeperience), • 25 days paid time off (PTO) per year, accrued at 2.1 days per month., • Healthcare benefits, • 401k, • Mental wellbeing and support - professional coaching (via Sanctus) and further mental wellness benefits outlined via the link below. For this role, we would ideally like for someone to be based locally and come into the office 2-3 times a week for team syncs, however, if you require more flexibility, we can discuss a solution that works for everyone.

Job Description Customer Success Manager – SaaS startup Location: New Jersey The Position We are looking for a full-time candidate to join our growing Customer Success team during this high-growth period of our company's existence. The individual selected for this position will be responsible for building rapport and confidence with our customers (in this case, the hiring companies and their users) and ensure they have a satisfactory experience with BCS. The candidate will be responsible for encouraging the customer to log into the BCS App for Clients, helping them make full use of the features available to them, encouraging them to add their respective Vendors, and resolving any enquiries/concerns the customer might have. In addition, the CSM will have a direct input in feature development efforts. The individual selected for this position must be very personable and display a high level of both professionalism and emotional intelligence. The individual should also be well versed with modern technology. Responsibilities Retain Clients • Update customer information in our CRM during and after each interaction. Maintain up to date records on all meaningful interactions, and map organization's key decision makers., • Create a connection with key client stakeholders and maintain a high level of professionalism throughout., • Ensure clients and all their users are set up in the BCS app. The Customer Success Manager leads training sessions in the form of webinars (live or recorded) or onsite training sessions (depending on the size/proximity of the client) to drive the adoption and usage of the BCS app features., • Methodically capture user feedback and work with Product teams to provide product development suggestions., • The Customer Success Manager plays a key role in getting Clients to leverage the BCS Network and post "Job Postings" and thereby accelerate the "network effect" of the BCS App. What you will need to succeed: • Excellent verbal and written communication skills., • Good number/analytical skills, accompanied by strong organizational skills., • Significant customer-facing experience., • A high-level of autonomy, as well as a capacity for creative problem-solving., • Be well-versed in modern technology/ SaaS., • Passion for providing quality customer service., • Ability to travel a considerable amount., • Bacherlor's Degree, • 2-4 in a role equivalent to Account Manager/ Account Executive/ Customer Success/ Client Relationship Manager / other client-facing role., • Salary: $72,000, • Bonus (On Target Earnings): up to $8,000., • Medical Coverage including Vision and Dental, • 401(k) with company matching., • Flexible hours and Hybrid Schedule, • Gain valuable experience working with Fortune 500 clients., • Room for growth within the company. About BCS: Business Credentialing Services () is a fast-growing technology company in the supply chain risk management space. Our cloud-based compliance platform helps large Fortune 500 companies reduce their risk exposure by systematically verifying Vendors/Suppliers they do business with. Blending professional services with web-based application, our clients submit their vendors/suppliers to their dedicated BCS team for a quick review of their credentials. Founded 12 years ago, the company is backed by a Venture Capital firm that is committed to to accelerate BCS's growth. Today we have more than 40 employees and 2 locations (NJ and UT) and service our clients in up to 90 countries worldwide. Although already a leader in the space, 3 years ago BCS undertook to reinvent itself and double-down on its technology bet so it could disrupt the entire Vendor Compliance/Management space. Today BCS is attempting to build the marketplace of the future where Companies and pre-qualified Vendors can connect and do business together, in a safe & protected manner. So, although BCS is very well established, we act and feel much more like a tech start-up.

Job Description Job title: Housing Specialist Reports to: Director of Social Services/Program Director FLSA Status: Non-Exempt / Full Time Date Issued: March 2021 POSITION SUMMARY: The Housing Specialist is responsible for permanent housing placement for all families of the shelter. The Housing Specialist will have an assigned caseload and will be responsible for the successful placement of the families in accordance with HPCDC/Tilden Hall and other agency requirements. ESSENTIAL JOB FUNCTIONS: Principal Duties & Responsibly: Family: Intake / Case Management • Meet with the family within 48 hours of their arrival to the facility; assess their housing needs and eligibility for subsidized housing. Assist the family in obtaining the needed documentation to obtain permanent housing., • Complete Initial Housing Plan, and progress notes in the Uniform Client Chart., • Ensure supporting documents are printed and filed in designated sections in client chart., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Code of Conduct., • Provide comprehensive case management, including counseling services and other appropriate supportive services, to include developing a family-specific housing plan., • Collaborate with the case management staff in advocating for housing entitlement and needed supportive services for the family., • Source, contact and follow through potential housing resources and leads., • Establish and develop new linkages with real estate brokers and landlords. Maintain an active roster of real estate brokers and landlords., • Cultivate relationship with permanent housing providers., • Coordinate services offered by the shelter staff, landlords, city agencies, community agencies and all other aspects involved in securing permanent housing., • Conduct Housing Workshops for clients., • Track all referrals and provide on-going follow-up to clients and feedback to sources and leads., • Assist clients with completing relevant applications for housing subsidies and programs., • Advocate on behalf of the clients to ensure that they receive the appropriate subsidies., • Arrange apartment interviews with landlords and accompany clients to view potential permanent housing, as needed., • Liaise with rental agents and landlords to ensure that potential housing meets Tilden Hall requirements for "client readiness" and act as expediter, as needed., • Ensure successful transition of families into permanent housing and provide clients with local community information and resources that they can rely upon for solving problems that may arise., • Maintain client data in the Uniform Client Chart. Ensure that supporting documentation is complete, accurate and current at all times. Maintain a hard copy of printed data and supporting documentation in the client charts. Administration • Perform timely and accurate input of all required client information in the Uniform Client Chart to ensure compliance with OTDA regulatory requirements, DHS requirements and HPCDC/Tilden Hall standards., • Prepare all mandated reporting as required by supervisor and funding agency., • Establish advocacy network with community resources., • Actively participate as a member of the shelter's multi-disciplinary team., • Attend shelter meetings, agency meetings and staff training, as agreed to with supervisor., • Facilitate on-going housing empowerment workshops for staff., • Assess effectiveness of referral agencies and provide feedback to supervisor, as appropriate., • Prepare all mandated reporting as required by supervisor and funding agency., • Other special projects and responsibilities as needed. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required, • Associates Degree Preferred, • Certification in First Aid, CPR, • Bilingual Preferred, • Must possess Valid NYS Driver’s License., • Preferred Education & Experience:, • Associates degree preferred, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Housing Specialis is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Housing Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Housing Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description About Cleerly We're Cleerly – a healthcare company that's revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world's leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location. Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly's solutions are supported by more than a decade of performing some of the world's largest clinical trials to identify important findings beyond symptoms that increase a person's risk of heart attacks. At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description. About the Opportunity Cleerly is seeking a Senior Client Success Manager to own and manage client relationships within a defined territory. This role will serve as the day-to-day liaison for healthcare clients—ensuring successful onboarding, driving adoption, addressing concerns, and promoting long-term satisfaction and expansion. The ideal candidate will have experience in healthcare or health tech, demonstrate strong communication and relationship-building skills, and bring a data-driven mindset to proactively manage client health and success. TTC*: $172,500 - $189,750 *Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.). We hire employees anywhere within the United States and account for geography when determining base salary. About the Team The Client Success role is pivotal in ensuring strong, long-lasting relationships with our clients. This position is responsible for managing day-to-day communication, acting as the main liaison between the client and our internal teams. By owning the client relationship, the Client Success Managers ensure that all client needs, concerns, and goals are addressed in a timely and effective manner. They represent the client's voice internally, advocating for their interests and ensuring alignment with our company's objectives. This role reports directly to the VP of Client Success and works daily with Implementation, Sales, and Product amongst other teams. Responsibilities Client Ownership & Relationship Management • Serve as the primary point of contact for clients within the assigned territory, • Build strong, trusting relationships with clinical and administrative leaders at hospitals, imaging centers, and cardiology practices, • Conduct regular business reviews, utilization assessments, and check-ins to ensure client satisfaction and retention, • Partner with Client Services and Implementation teams to ensure seamless onboarding and launch of Cleerly solutions, • Drive initial and ongoing adoption through best practices, education, and alignment with client goals Client Health Monitoring • Track key client metrics (utilization, turnaround times, NPS, etc.) and proactively identify and resolve risks to success, • Collaborate with Sales and Partnerships to identify opportunities for renewals, upsells, and expansion, • Act as the bridge between clients and internal teams (Sales, Product, Clinical, Marketing) to ensure alignment and excellence in service, • Bachelor's degree; background in healthcare, life sciences, or business is preferred, • 7 + years of experience in client success, account management—preferably in a healthcare or SaaS environment, • Experience working directly with health systems, cardiology groups, or outpatient imaging centers is highly desirable., • Startup (Series A-C) experience preferred, not required., • Exceptional communication, interpersonal, and problem-solving skills, • Self-starter with strong organizational skills and the ability to manage multiple accounts with minimal supervision, • Familiarity with CRM platforms (Salesforce preferred) and data dashboards (e.g., Tableau or Looker), • Willingness to travel within the territory (up to 40%), • H: Humility- be a servant leader, • E: Excellence- deliver world-changing results, • A: Accountability- do what you say; expect the same from others, • R: Remarkable- inspire & innovate with impact OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. By submitting your application, you agree to receive SMS messages from Cleerly recruiters throughout the interview process. Message frequency may vary. Message and data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. For more information see our Privacy Policy (). All official emails will come from @cleerlyhealth.com email accounts. #Cleerly

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. Our core product, Nliven, is a a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Ticketing Services Manager helps ensure clients receive exceptional service. This role is responsible for handling and resolving client queries, developing strategies for improving Ticketing Services, training other Ticketing Services staff, and maintaining business relationships with existing clients. This position will help bring new clients on board and implement new client installations, including hardware such as printers, scanners, and payment terminals. They are also responsible for maintaining close collaboration with Product, Engineering, and Sales teams to resolve issues and communicate product updates. This position reports directly to the Director, Ticketing Services. This position is full-time and hybrid. Although this is largely a remote role, there will be times where you will be expected to come into the office. Candidates must be located in the NY Tri-State area within one of the following states: Connecticut, New Jersey, New York. Candidates should have the ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Candidates may also be required to travel. About You • You are passionate about delivering exceptional client service and thrive in a role where building relationships is just as important as solving problems., • You bring proven experience in client management or customer support, with a knack for troubleshooting issues and guiding clients through complex systems., • You are highly organized, detail-oriented, and comfortable juggling multiple priorities in a fast-paced environment., • You are a collaborative worker who enjoys coaching others and working cross-functionally with Product, Engineering, and Sales to ensure client success.What You'll Do, • Adopt and execute the company’s client management processes and functions., • Provide leadership to the Ticketing Services team, ensuring customer success and growth objectives align with overall business goals., • Serve as a primary support resource for clients, answering questions and providing information about TixTrack’s Nliven and TixTrack Pro products., • Log, track, and respond to high-level client support calls and emails in a timely and professional manner., • Assist with escalated issues arising from system bugs and functionality problems., • Troubleshoot escalated issues related to system bugs or functionality concerns, escalating to the Product department when fixes require prioritization in a sprint., • Collaborate with other departments to escalate and resolve client needs quickly and effectively., • Build and maintain strong client relationships by proactively checking in, following up on active items, and addressing potential concerns., • Identify potential Ticketing Services concerns and take proactive measures to address them., • Support new client installations, including the specification, configuration, and setup of ticketing hardware (printers, scanners, payment terminals)., • Help successfully onboard and train new clients on the Nliven and TixTrack Professional systems., • Create and develop new seating maps for clients, as necessary, and assist with large on-sales., • Support ongoing set-up, configuration, and monitoring of venues, productions, and promotions on behalf of TixTrack’s clients., • Maintain a comprehensive working knowledge of TixTrack’s Nliven and TixTrack Pro products including all new software updates that are released. • Bachelor’s degree in Business or a related field., • 5+ years of proven client relationship management or customer service experience., • 2+ years of experience in ticketing preferred, • Familiarity with ticketing hardware (e.g., Boca printers, scanners, terminal payment devices) preferred., • Knowledge of HTML, custom CSS, or Google Analytics/Tag Manager is a plus., • Ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Essential Skills • High service orientation with a focus on supporting internal and external stakeholders., • Self-motivated and resourceful, able to work independently while managing multiple priorities., • Excellent oral and written communication skills., • Strong interpersonal, analytical, decision-making, and problem-solving abilities., • Exceptional attention to detail with strong organizational and time management skills., • Effective leadership and team management skills. Tools You’ll Use • Google Suite, • Microsoft Office, • Slack, • Zendesk, • Atlassian Suite, • Tableau, • StripeWhat We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer • Base annual salary range of $26.44/hr - $40.87/hr ($55,000 - $85,000 est. annually), commensurate with experience., • Annual bonus based on performance and company success, • 100% paid medical, dental and vision benefits for employee and dependents, • Company-paid life insurance, • Traditional and Roth 401k plans, • Paid parental leave, • Learning & development opportunities, • Flexible scheduling, • Up to $300 reimbursement for initial equipment to set up hybrid work environment, • Generous PTO and holiday schedule Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

This tech giant is experiencing rapid growth and is hiring for Client Success Managers in NY to work a remote position!. Our client is the global leader in customer relationship management used by companies of all sizes and industries to transform their businesses. Understand client needs and how yo

Job Description Primary Function and Purpose: The HR Recruiter is responsible for strategically and proactively managing the continuous volume of full-cycle recruiting needs and branding for Children’s Rescue Fund as an employer of choice. The Recruiter will source, identify, screen, and hire candidates for various roles in the organization. This individual is responsible for meeting metrics that have been set by the Recruitment Manager and/or Human Resources leadership, creating reports, self-goal setting, new hire survey administration, and related forecasts, as it relates to recruitment. The Recruiter will proactively work with management and leadership to implement effective recruitment methods and efforts across the organization. Position Requirements and Minimum Qualifications: • Job-related knowledge:, • The ideal candidate will exhibit an ability to devise sourcing strategies for potential applicants, • Experience in full-cycle recruiting, using various interview techniques, evaluation methods, clearance, and onboarding processes, • General knowledge of HR best practices and employment law, • Proficiency in documenting processes and keeping up with industry trends; Non-profit environment experience is a strong plus, • Ability to understand and be able to work within budgetary constraints, • Job-related skills, including language, mathematical, and reasoning (analytical) skills:, • Previous experience developing and executing recruiting marketing and branding strategies, • Utilize good judgment and discretion in the handling of confidential information, • High level of experience and proficiency working within an HRIS system or a non-applicant tracking environment and developing workflows, • Communicate effectively and establish credibility throughout the organization with Senior Management, department heads, and colleagues as an effective developer of solutions to business staffing challenges, • Demonstrated ability to understand and work with analytical tools, reports and technology, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe, with a high degree of proficiency in Excel, • Intellectual, creative, and/or communication abilities:, • Capable of speaking knowledgeably about the company and answer any questions a potential hire may have, • Ability to act as liaison among a range of internal customers, manage by influence demonstrating strong communication and relationship management, • Equal ability to work independently or as part of a multi-functional team with incredible initiative, work well under pressure managing multiple and shifting priorities to complete complex projects in a fast-paced environment with minimal direction, • Frequently collaborate with a wide range of colleagues to deliver expected results, • Highly ethically motivated and results-oriented, proven creative problem solver with positive respectful proactiveness, • Utilize demonstrated good judgment and discretion in the handling of confidential information, • Must be detail oriented, highly organized, • Excellent project management with strong follow-up skills, time management and presentation skills, • Superior oral and written communication skills coupled with strong interpersonal skills Licenses, degrees, and certifications: • Bachelor’s degree in human resources management, business management, or related field with direct work experience in the Recruitment and/or Human Resources industry, • At least two years of full-cycle recruiting experience Essential Duties & Responsibilities: Recruitment: • Collaborate with external organizations to develop and deploy agency-wide recruiting and sourcing strategies that identify and secure a highly diversified talented workforce and scale to support the agency’s continued growth, • Based on analysis, needs assessment and outcomes, oversee recruitment strategies including, social media, utilization of on-line marketing/branding such as the agency’s website, employee referral program, job boards, e-mails, cold calling, third party resources, print media, flyers and other relevant branding/advertising efforts related to recruitment, • With a long-term strategy in mind, form close relationships with hiring managers to ensure staffing needs are being met by having clear expectations for candidates and interviewers and analyzing and developing new recruitment strategies for sourcing candidates, screening resumes, interviewing on both the HR and business line levels, parameters for risk on experience vs. credentials, • Provide tracking and hands-on mentoring for managers and candidates who are hired to assure cultural assimilation, colleague receptivity, career planning and overall success, • Directly partner with agency leaders and management team to understand, and grow talent pipelines, and recruit for key positions within the agency in the present, and in the future, • Steward a positive end-to-end candidate experience (sourcing, screening, interviewing, selection and on-boarding) and ensure it follows best-in-class practices and enthusiastically communicates the employment value proposition, reflects the brand and is an engaging candidate experience, • Lead efforts to continuously improve the selection process with tools, interview guides, testing and interview training that improves overall selection results, • Develop, revise, and update job descriptions and other relevant recruitment and human resources documents, • Establish strong working relationships with external talent sources to ensure agency attracts top students from local colleges and universities particularly those with social service programs, • Coordinate internal resources for campus visits, career fairs, college recruiting and networking social events, • Maintain compliance with company policies, Federal, State and Local government and funding agency policies, procedures, and regulations, • Building a strong two-way rapport with staff to have a pulse on the initial New Hire Onboarding, • Develops, maintains, and distributes New Hire employee engagement survey reports with recommendations for action planning at both the agency level and departmental level, • Build employee networks, tasks forces and/or committees as a means of employee feedback and involvement to support retention goals, • Work with managers and leaders across the board to ensure the organization is an employer of choice, • Develop and implement strategic initiatives and processes for retaining diverse talent, • Decision-making responsibilities: May have to make limited challenging decisions that could impact the program operations. Ability to influence key and operational management through well-articulated strategies, • Problem solving responsibility: Exercise a high level of creativity and the ability to think analytically to effectively problem solve with limited information at hand, • Working relationships and contacts: Foster positive relationships with internal contacts which will include interaction with senior leaders, management, employees within other departments, and direct reports. Will have contact with current and potential business partners, • Impact/importance of function: Accountable for service delivery for customer satisfaction and to increase positive productivity between Recruitment and operations and ensuring accurate and timely response to issues or concerns that are identified Other: • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Client Services Associate Job Description We are seeking a proven and seasoned Client Service Associate to provide support and assistance to financial advisors of Dominari Securities LLC, a dual-registered Broker-Dealer and Registered Investment Advisor. This role is a combination of client service and operations focused on providing excellent service to both the advisors and their clients. Examples of day-to-day responsibilities include: • Facilitate new account set up at the custodial and broker dealer level; follow up on fund transfers from legacy custodian relationship to Dominari Securities, • Respond to and resolve client requests; complete necessary financial paperwork to execute client recommendations, change beneficiaries, establish trusts, etc., • Ensure accurate completion of prospective and new client paperwork and set up within Dominari systems., • Maintain (CRM) database and client files (Filing, copies, data input), • Research and follow up on any issues with the Broker/Dealer, Operations, and vendors., • Review client accounts on a regular basis to ensure completeness and remediate found issues., • Record and reconcile incoming assets to the appropriate Dominari blotter., • Learn Company product suitability guidelines, financial operational processes, and financial sales processes., • Support client service functions for all teams as requested, such as servicing phone calls from advisors and custodians, coordinating projects, prioritizing advisor tasks and requests, account transfers, account updates, cash distributions, and following up on any other client related issues along with various other work assigned by financial advisors., • Help with new broker onboarding and client account openings., • As a Client Service Associate you will have the opportunity to work to support the success of our high growth financial advisors and brokers. The position is an in-office, team-based role with a high level of on-going collaboration, interaction, and communication. Requirements you need to meet: • 4-year degree preferred, • 3+ years industry experience as a client service associate, • Series 7 and 66, or 7, 65, and 63 licenses with a clean regulatory record, • Working knowledge of FINRA and SEC rules and regulations required, • A professional phone presence, • Excellent customer service and communication skills, • Drive to provide exceptional care to clients and registered representatives., • Experience working with Schwab and/or RBC is a plus., • Experience with My Compliance Office a plus, • Excellent written and verbal communication skills, • High attention to detail and ability to work in a fast-paced environment., • Excellent follow-up and project management skills, • Comfortable and proficient using custodian and other industry technology such as Microsoft Office, Excel, Word, etc., • Experience working with CRMs is a plus., • Reside in the surrounding New York city area.

Job Description About Savvy: Wealth management is a $545 billion industry in the US, yet remains archaic and inefficient with low technology penetration. 75% of financial advisors don’t offer digital communication beyond email, and 62% still build financial plans manually in Excel. This leads to a poor client experience and results in financial advisors spending over 70% of their time on non-client facing, manual work. Savvy is changing that. We’re building the most advisor-centric platform in wealth management: a digital-first solution that modernizes human financial advice. Advisors who partner with Savvy tap into AI-powered software, automated sales and marketing, and seamless back office workflows to scale faster and spend more time with clients. We’ve raised over $105M to date from Thrive Capital, Index Ventures, Canvas Ventures, Mark Casady (former LPL Financial CEO), and other top-tier investors. Our team is made up of repeat founders and operators who’ve helped build Airbnb, Square, Brex, Carta, Facebook, $200B+ RIAs, and more. Savvy is at a pivotal point in its growth trajectory, having established strong product-market fit in providing a modern platform to financial advisors. We’ve surpassed $2.2 billion in AUM in less than three years, grown 600%+ in the last 18 months, and are entering the next phase of the company which involves rapid expansion of our product offering and continued revenue growth. Come help us scale! The Role: Savvy is looking for a customer-obsessed operator to join our early-stage team and work closely with the Savvy’s financial advisors to ensure we are providing a best-in-class onboarding and implementation journey while maintaining a fast speed to revenue. This individual will get significant exposure to Savvy’s Advisory, Operations, Growth, Product, and Marketing efforts. Who you are: * You’ve got positive energy. You’re optimistic about the future and determined to get there. * You’re never tired of learning. You’re able to self-teach new platforms and ways of working. * You appreciate direct communication. You’re both an active communicator and an eager listener. You’re motivated by feedback and see every setback as an opportunity to grow. * You can pivot on the fly. We are fast-growing, so our priorities are constantly evolving. What you worked on last month may not be the same next month. * You have a humble and “can do” attitude. Our teams create high-quality work on quick timelines. * You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. The Advisor Success team is a cross-functional team working across the whole company. You will directly report to the Head of Advisor Success. Responsibilities: * Own the Advisor Onboarding Journey: Execute a seamless end-to-end onboarding process for advisors transitioning their practice to Savvy. * Sales-to-Activation Handoff: Collaborate with the Growth team to ensure a smooth handoff; optimize advisor onboarding with key milestones that maximize impact in the first 90 days. * Enable Early Adoption: Deliver initial training and resources that empower advisors to quickly leverage Savvy’s software, tools, and financial products. * Deliver Speed to Revenue: Drive revenue results for the company by onboarding advisors quickly. Act as a day-to-day contact for advisors during the transition process. * Balance several onboarding and activation processes while maintaining clear communications with stakeholders and remaining adaptive in a rapidly evolving environment. * Monitor and report on transition progress and potential risk situations. Coordinate with the Client Servicing Team to ensure smooth client account transitions. * Passion to do whatever it takes to solve complex problems and build scalable processes. * Contribute to improving our capabilities by enhancing existing processes. Must have: * 3 to 5+ years in a sales enablement, customer success, client engagement, or account management role in technology, fintech, or wealth management. * Demonstrated success in a customer-facing role. Excellent communication and relationship-building abilities. Empathy, understanding, and confidence in order to effectively engage with advisors. * Training and Presentation skills. Enabling our advisors to become power users. Be able to adapt and personalize training styles for different advisors’ needs. * A collaborative, low ego, and self-starter attitude. This individual must be willing to roll up their sleeves, have an incredible ownership mentality, and have a customer-centric mindset. * Ability to plan and prioritize workload; ability to multitask and meet deadlines with quality output. * Passion for solving complex problems and building scalable processes. * Comfort working in a high growth, constantly changing environment. * Adept at quickly learning and adopting new technologies. Nice to have: * Prior work experience in the Wealth Management industry * Prior work experience at a high-growth start up * Prior experience in the services industry Additional Information: Savvy Wealth is an equal opportunity employer. We are committed to fostering an inclusive work environment that values diversity and individual contributions. Benefits: * Competitive salary and equity package * Unlimited PTO + paid company holidays * Access to holistic medical, dental, and vision plans * Company 401(k), Commuter, and HSA/FSA plans * NYC office in the heart of Manhattan * Lunch and snacks provided in the office * Access to virtual mental health care (Spring Health), vision related benefits (XP Health), and health concierge (Rightway) to help you find the right care * Access to counseling for stress management, dependent care, nutrition, fitness, legal, and financial issues (Guardian WorkLifeMatters EAP) Compensation Range: $110K - $135K

Job Description COMPANY OVERVIEW: At Rumble we believe the hour we spend working out can inspire the other 23 hours of our day. We believe in sharing our good vibes and energy with the world, and that in many ways, it’s our most important offering. And more than anything, we believe in each other. Our mission is to create a new generation of boxers with style, sophistication, and sweat. POSITION: The purpose of the Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into classes. The Sales Representative also assists with retaining current members. Passion for fitness and knowledge of the Rumble brand is preferred but not required. REQUIREMENTS: ▪ Excellent sales, communication, and customer service skills required ▪ Goal-oriented with an ability to sell memberships, class packages, and retail ▪ Ability to learn and use the ClubReady software system ▪ Ability to stand or sit for up to 8 hours throughout the workday ▪ Must be fluent in English and have excellent communication skills via in person, phone, and email ▪ Must be able to work under pressure and meet tight deadlines ▪ Must have proficient computer skills ▪ Daily and/or occasional travel may be required RESPONSIBILITIES: ▪ Execute sales process of lead generation, follow up, and enrollment ▪ Conduct studio tours while establishing a relationship, targeting individual’s needs, and wants ▪ Maintain acceptable levels of personal sales production ▪ Emphasize and enforce objectives of studio ▪ Present available services to current or prospective members ▪ Book quality appointments to achieve monthly sales quota ▪ Participate in special events (health fairs, grand openings, marathons, and community, and hospital events) to promote the club ▪ Assumes responsibility for developing selling skills ▪ Other duties as assigned COMPENSATION & PERKS: ▪ This position offers a very competitive base salary; based on experience ▪ Commission paid on sales ▪ Opportunity for bonus based on performance ▪ Huge opportunities for growth within the studios including additional sales and management positions Powered by JazzHR fQ8O4uXfdZ

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer success is the value organization of Datavant Life Sciences. We are accountable for driving meaningful, measurable outcomes for our customers by aligning our products and services with their strategic objectives—maximizing value, accelerating time to impact, and fostering long-term, expansive relationships. As such, we need an experienced relationship management individual who can drive success for our customers. This role includes responsibilities for Customer Success outcomes (e.g., value realization, customer satisfaction, renewals, etc.) and activities (e.g., delivery, adoption, advocacy, retention, etc.). You Will: • Own account management and value management for a dedicated account portfolio of up to 15 accounts in our biopharma segment, with a special focus on end-to-end accelerating value within your portfolio., • Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals, • Excel in advanced program management and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to escalate complex edge cases effectively, • Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores, • Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business, • Work effectively with your cross-functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts., • Take a self-service-first approach to problem solving and navigating questions internally and externally, • Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work, • 7+ years experience in healthcare technology and customer facing roles (required), • Proven ability to build deep, trust-based relationships with customer stakeholders, • Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the center of everything, • Skilled at expanding relationships beyond direct contacts through rapport-building, • Demonstrated ownership of complex, high-value customer accounts, • Strategic thinker who connects cross-customer trends to shape value propositions., • Effective and empathetic internal and external communication, • Previous experiencing working in one or more of the following areas (required):, • Experience working within RWD health analytic companies, CROs, or systems integrators in the healthcare sector, • Application of RWD and RWE in the pharmaceutical and life sciences space, • Understanding of drug development and/or clinical trials #LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is:$120,000—$150,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for Customer Success Managers (CSMs) who thrive in a high-impact, customer-facing role, enjoy building relationships, and are motivated by helping clients achieve their goals. You'll manage a pooled portfolio of accounts, focusing exclusively on retention, product adoption, and engagement of our SaaS healthcare compliance platform, while collaborating closely with Sales, Finance, Support, and Product teams. This role revolves primarily around driving high retention with customers rather than growth, and a high-performer in this role is able to make sense of the complex, driving a scaled customer experience with their base in the name of guiding as many as possible to a positive renewal decision. This is a remote role with opportunities to connect virtually or in-person for collaboration, process improvement, and team alignment. Why You'll Love This Role: • You'll directly impact customer satisfaction, retention, and long-term engagement., • Your work will ensure customers stay active, happy, and supported, providing measurable value to the business., • You'll develop and execute proactive, repeatable strategies to drive awareness, adoption, and engagement across a pooled account portfolio., • You'll collaborate with Finance to resolve payment disputes, escalations, and other account issues., • You'll work alongside a supportive team across Customer Success, Product, and Support to advocate for customers and improve processes., • You'll have the autonomy to influence customer outcomes while working in a collaborative, high-impact environment.Qualifications:, • 2+ years of experience in Customer Success, Account Management, Client Services, or a related role., • Strong organizational skills to manage a high volume of accounts with consistent, repeatable outreach., • Excellent communication, problem-solving, and relationship-building skills, with a customer-first mindset., • Goal-oriented, especially when it comes to achieving retention and satisfaction targets, • Comfortable collaborating across teams, including Finance, Product, and Support., • Experience in SaaS or subscription-based business models preferred., • Bachelor's degree or equivalent professional experience is a plus.Responsibilities:, • Serve as the primary point of contact for a pooled portfolio of core (mid-sized spend; non-strategic) accounts, focusing exclusively on retention, adoption, and satisfaction., • Drive customer engagement through proactive, repeatable touchpoints that maximize platform usage and value realization., • Partner with sales to drive account expansion; while the CSM is not responsible for growth, there are financial incentives in place to identify potential growth opportunities, • Implement structured processes to maintain consistent communication and engagement across the pooled account portfolio., • Partner closely with Finance to resolve payment disputes, escalations, and account issues., • Monitor account health and identify opportunities to improve customer engagement and retention., • Direct customers to the platform for commercial transactions or negotiations, without involvement in sales activities., • Collaborate with Support and Product teams to advocate for customer needs and improve processes., • Act as a true customer champion - focused entirely on helping customers succeed. What CG Can Offer You:, • The opportunity to make a direct, measurable impact on customer retention and satisfaction., • Competitive base salary plus performance-based bonus tied to gross retention rate (GRR). Financial incentives to drive expansion opportunities to the sales team and drive our wallet retention rates higher., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!). Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job Description We’re hiring a Customer Success Manager to build and lead the function from the ground up. This is a hands-on, high-impact role where you’ll define processes, drive customer adoption, and ensure long-term success. You’ll work closely with the executive team, reporting directly to the Chief Product Officer, with visibility across the entire company. If you thrive in fast-moving environments, enjoy solving complex problems, and want to make a direct impact on customer delight and retention, this role is for you. Key Responsibilities * Onboard & Train - Own customer onboarding and training to achieve high adoption. Develop and refine training materials as you scale. * Be the Voice of the Customer - Gather feedback, advocate for feature improvements, and work with the product team to enhance the customer experience. * Scale Support - Be the frontline for customer inquiries, and continuously improve processes through automation and documentation. * Monitor & Optimize - Define and track customer health metrics, proactively addressing risks and opportunities. * Drive Renewals & Expansion - Build deep relationships with customers, identify growth opportunities, and increase platform utilization. This is the role for you if: * You want to get your hands dirty making our early customers our greatest advocates as well as build the structures around how we scale the overall Customer Success function as we scale. * Problems make you angry and solutions bring you joy - you’re the type of person who will do whatever it takes to solve a problem, no matter how big or small. If you’ve sent a dozen cold emails or taught yourself basic Python to solve a problem in the past, you’re this person. * You’re excited to be exposed to and work alongside every function of a fast paced, quickly growing startup, from engineering to GTM. Skills Knowledge And Expertise * 3+ years in Customer Success, Account Management, or a related role in B2B SaaS. If you’re coming from a different background and think you’d be a great fit, tell us why! * Process Builder - You’ve built systems from scratch and thrive in ambiguity. * Data Driven - Comfortable building process around, tracking, and making decisions based on customer data. * Customer Centric - A natural relationship builder who can drive adoption and retention. * Technical Aptitude - Able to understand and explain a data-driven SaaS platform. Compensation Range: $110K - $140K

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionCYBERSECURITY ASSOCIATE (positions available in Boston and New York City) Department: Advisory Working in Client Success The Advisory team is a core group within Drawbridge. As an agile team, Advisory works to provide best-in-class service and support to our clients. As a Cybersecurity Associate, you will assist with maintaining relationships with clients, their IT resources, and associated third parties. You will work to gain an understanding of the Drawbridge business process, engagement deliverables and services, cybersecurity risk management, IT controls, and regulatory standards. In this highly team collaborative role, you will gain valuable hands-on experience, working with many of the world’s most successful asset management firms. The Cybersecurity Associate will report to a Advisory Manager. Our Values • Innovation: As the market leader, Drawbridge draws on its in-depth, collective expertise in its constant effort to innovate both our platform and our approach to service, • Integrity: Our clients and partners lean on us because they know we are trustworthy and honor what we say, • Collaboration: We are here to win, and we only win when we work together across team, • Diversity: We are inclusive. We honor, respect, and appreciate each other’s differences and perspectivesIn this role you will:, • Be a point of contact for Drawbridge clients, • Contribute to success plans, • Assist in the production and delivery of products defined by scope of work within the client’s contractual parameters, • Contribute to post deliverable CSAT, • Review and present Client Risk Assessment results, Vendor Risk Assessment results, • Draft and update Client Cybersecurity Policies, • Participate and/or lead live trainings and/or table-top exercises, as needed, • Collaborate with other Advisors, partner with Account and Relationship Managers and other internal stakeholders to ensure positive client health, • Help to oversee and maintain deliverable lifecycle across multiple Client relationships, • Carry out information gathering and report generation for Cyber Risk Assessments, Policy Development, Training and Phishing, and other Drawbridge products, • Assist Clients with technical information and general assistance with deliverables, • Help to develop and maintain positive Client relationships and a high level of Client satisfaction, • Act as an escalation point for service-related, Client support requests, • Direct and escalate Client concerns or non-service related requests in a timely manner to the appropriate individual(s)You Have, • Bachelor’s Degree, preferably in General Business, IT, Cyber security or similar, • 2-5 Years of Experience, preferably in a customer facing and/or IT support role., • Familiarity with Microsoft Office products (Outlook, Word, Excel, PowerPoint), • Experience with CRM software, including Salesforce Service Cloud, • Solid team spirit, balanced by a healthy sense of autonomy and intuitiveness, • Excellent written and verbal communication skills, • Knowledge of hedge fund, private equity, or venture capital operations/compliance, • CRISC, CISA, CISSP, CIPP, Security +, certifications are a huge plus., • Previous experience conducting risk assessments are a plus., • Competitive compensation package, • Employer Retirement/401(k) plan with company contribution, • Medical, Dental, Vision Coverage, Disability, and Life Insurance, • Health Savings Account (HSA) or Flexible Spending Account (FSA), • Tuition Reimbursement, • Generous Paid Time Off Policy, • Healthy Work/Life Balance, • Phone Reimbursement Perk Base Salary $70,000 - $85,000 Our Hiring Process We want to hire the most qualified individuals. We’ve designed a multi-step selection process that may include interviews and assessments. We render decisions quickly and we’re eager to get to know you. Affirmative Action and Equal Opportunity Employer Drawbridge Partners, LLC is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, non-disqualifying physical or mental disability, protected veteran status, or any other legally protected characteristic, in accordance with applicable law. All employment is decided on the basis of qualifications, merit, and business needs. Powered by JazzHR ijRJB48ZEe

Job Description We are in search of an Enterprise Customer Solutions Manager to join our Customer team of strategic retail marketing experts dedicated to empowering our clients to leverage Ometria's Customer Data and Experience Platform for delivering exceptional customer experiences. You will hold a pivotal role in driving value and success for your clients, reporting directly to the Vice President of Customer Success. Your responsibilities will encompass managing technical projects across a portfolio of our VIP customers. Your primary objective will revolve around nurturing C-Suite technical client relationships, ensuring maximum client satisfaction, and facilitating smooth technical project delivery to drive CRM revenue growth for some of the North America's most innovative retail businesses. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. Key Outcomes: • Deliver Customer Retention : You will champion customer retention by proactively identifying and resolving technical challenges that could lead to negative sentiment, ensuring seamless project delivery, mitigating sentiment risks, advocating for clients, and communicating updates on technical integration wins and obstacles., • Scope and deliver success technical projects :You'll maximize customer value with Ometria by efficiently addressing needs by scoping and delivering solutions, peer validation, demonstrating platform expertise and tailored communication throughout., • Build and maintain client champions : You will strengthen client relationships, align aspirations, enhance visibility, and maintain trust through consistent delivery resulting in positive sentiment. Key Responsibilities: • Data audits: Proactively drive integration and data accuracy success by providing comprehensive integration and data audits to clients, presenting opportunities to improve their tech stack and integrations with Ometria., • Preemptive remediation : Proactively pre-empt customer escalations and challenges by recognizing signals in sentiment risk and flagging customer challenges to Customer Success for remediation., • Assist CS: Work collaboratively with Customer teams by providing insight and support when they have technical questions and readily joining other teams in speaking to their clients when needed. Requirements Competencies and Experience: • Minimum 5 years of technical account management experience in an enterprise software organization, preferably in the Retail and Ecommerce space., • Exceptional Communication skills, adept at confidently presenting robust and thoughtful solutions to clients, and communicating effectively with diverse stakeholders, including C-Suite executives., • Strong Client Management and Relationship-building skills, with a proven track record of delivering first-class customer service and exceeding client expectations., • Data Literacy, comfortable working with and interpreting data sets to derive insights and build compelling narratives., • Technical Understanding and Communication Proficiency, with the ability to adapt communication to stakeholders and a solid understanding of technical aspects relevant to Ometria's partnerships., • Meticulous Prioritization and Self-Management skills, thriving in fast-paced environments and effectively managing multiple tasks under pressure while contributing collaboratively to ideas and initiatives. The salary range for this role is $150,000 to $250,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. Benefits • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

Job Description We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation. At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a Client Success Associate. Target total compensation ranges from $84,000 - $128,000, including a fixed annual salary of $74,000 - $100,000, a target commission of $5,000 to $14,000, an employee equity plan grant, and world-class benefits. Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility. About the role: Become the trusted advisor who propels our clients to new heights as a Client Success Associate at Rokt. In this role, you’ll blend relationship management with cutting-edge AI insights to drive long-term client growth and satisfaction. You’ll take charge of key client partnerships, ensuring they maximize the value of Rokt’s platform through strategic guidance and data-driven marketing initiatives. If you are passionate about helping clients succeed, love solving business challenges with innovative tech, and want to directly influence client growth, this opportunity is for you. Requirements What You’ll Do • Own Client Relationships: Serve as the primary point of contact for a portfolio of Rokt’s clients. Build deep, positive relationships and become a trusted partner who understands each client’s goals and challenges., • Drive Client Growth: Develop and execute strategic plans for each account to increase engagement and revenue. Identify upsell or cross-sell opportunities and present solutions that help clients achieve even greater success., • Leverage AI & Data: Use AI-powered tools and analytics to gain actionable insights on client behavior and campaign performance. Continuously optimize campaigns and recommendations based on data, ensuring clients get the best results., • Champion the Client Internally: Collaborate with product, engineering, and marketing teams to advocate for your clients’ needs. Make sure client feedback leads to improvements in our products and offerings., • Deliver Impactful Results: Track key success metrics (ROI, conversion, growth rates) for your clients. Regularly report on outcomes and proactively address issues, keeping clients happy and confident in Rokt’s value.Who You Are, • Client-Centric & Empathetic: You genuinely care about your clients. You listen actively to their needs and put yourself in their shoes to anticipate issues and opportunities., • Strategic Problem Solver: You approach client challenges with first-principles thinking and creativity. You enjoy using data and insights to craft tailored solutions that drive results., • Adaptable & Tech-Savvy: You’re excited to use AI and the latest tools to enhance customer experiences. You quickly learn new technologies and apply them to improve outcomes for clients., • Proactive & Accountable: You take initiative to identify what needs to be done for your clients without waiting to be asked. You own your accounts and projects, always delivering on your promises., • Make a Real Difference: Your work will directly influence the success of major brands using Rokt. Every recommendation you make and campaign you optimize can translate into significant growth for your clients., • Frontline of Innovation: Be at the forefront of applying AI in client success and marketing. You’ll have access to a platform that’s constantly evolving with new features, keeping your skills sharp and your ideas flowing., • Accelerate Your Career: At Rokt, which is in hyper-growth mode, there’s ample room to take on more responsibility and advance quickly. Prove yourself by growing key accounts and you can fast-track into leadership roles., • Supportive, Winning Team: Join a culture of smart, humble builders who collaborate to conquer new frontiers. We celebrate wins together and treat setbacks as learning opportunities, so you’ll learn from the best in a supportive environment., • Growth & Rewards: Enjoy a transparent career path and ongoing development opportunities (training, mentorship) to continually level up. On top of that, benefit from Rokt’s perks – including equity ownership, fun team events, and an inclusive environment where you can be yourself. About The Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: • Become a shareholder. Every Rokt’star gets equity in the company, • Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!, • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!, • Dog-friendly office, • Extra leave (bonus annual leave, sabbatical leave etc.), • Work with the greatest talent in town, • See the world! We have offices in New York, Seattle, Sydney, Tokyo and London We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team. Note: The first stage of the recruitment process for this role is to complete a 20-minute online aptitude test as well as an employee personality profile assessment, which will be sent out to your application email. Successful candidates will be contacted to discuss the next steps.

Job Description At Blue Nile, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love. Blue Nile is looking for a Part-Time Luxury Sales Consultant who is eager for an exciting opportunity to join our retail showroom in Roosevelt Field in Garden City, NY. The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. A Luxury Sales Consultant at Blue Nile is outgoing, passionate and strives to help others. The company’s customer service goal is to enhance and grow the brand connection experience for customers. Luxury Sales Consultants do this through being professional, accessible, enthusiastic, and interested in a career that creates a “Jeweler for Life” relationship with Blue Nile. Responsibilities: • Communicate the Blue Nile difference, instilling trust and confidence in our brand, • Demonstrate exceptional customer service and continually develop your product knowledge to educate customers, • Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience, • Proactively follow up on all internal and external communications while maintaining Blue Nile service standards, • Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations, • Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth, • Continuously maintain excellent attendance and punctuality, • Consistently achieve or exceed company sales and service goals, • Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer. Requirements Previous retail sales or customer service experience required. • High School Diploma or GED, • Jewelry experience a plus but not required, • Excellent interpersonal, creative problem solving, organizational and time management skills, • Excellent listening, written and verbal communication skills, • Strong attention to detail and high integrity, • Ability to work within deadlines in a fast-paced environment, • Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems, • Ability to stand for extended periods of time, • Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons The hourly pay range for this job is $21.00 - $26.00. Base pay offered may vary depending on geographic region, internal equity, job- related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions. At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position. Additional Information: Blue Nile (R2NET Inc) is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile (R2NET Inc) will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1

Job Description OnScent has an exciting opportunity for a motivated Customer Growth Executive to join our Sales Team. This is primarily an inside sales role focused on fragrance creation and cosmetic ingredients, where you will manage the day-to-day needs of smaller and developing accounts-including product, pricing, and scent design requests-while supporting their growth into larger partnerships. This position is designed for someone who is organized, detail-oriented, and eager to build relationships-combining both administrative responsibilities and hands-on sales activities. Most of your work will be conducted through phone, video calls, email, and CRM management, with occasional client visits (about 10% travel) to build stronger relationships. This position is based at our newly established Creative Center in Hackensack, NJ. Key Responsibilities: • Manage and grow smaller, developing house accounts by responding to product, pricing, scent design, and information requests., • Proactively follow up on leads, guiding opportunities from inception to close with a consultative but detail-oriented approach., • Maintain and update your account pipeline in Salesforce, ensuring all interactions, data, and opportunity sizes are accurately documented., • Prioritize leads from sample requests, industry events, digital sales, and proactive outreach (calls, video meetings, email)., • Provide accurate pricing and communicate changes to customers., • Collaborate with Technical, Perfumery, Regulatory, and Quality teams to provide customers with tailored product recommendations., • Resolve customer complaints quickly and professionally, ensuring satisfaction while staying within company guidelines., • Handle the administrative side of your own accounts-including documentation, CRM updates, and preparation of client-facing materials., • Conduct occasional on-site visits with clients to strengthen relationships and support growth opportunities., • Share feedback and observations that may help refine our approach to customer growth., • Bachelor's degree preferred, or equivalent work experience., • 2–5 years' experience in inside sales, sales support, or account management; experience in fragrance, beauty, cosmetic ingredients, or product development is strongly appreciated., • Demonstrated ability to manage multiple accounts with attention to detail., • Strong organizational, communication, and relationship-building skills., • Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, Teams) and CRM systems such as Salesforce, Salesloft, and NetSuite., • Experience in entrepreneurial or middle-market environments a plus. You'll join a collaborative team at the forefront of fragrance creation and cosmetic ingredient innovation. This role offers the chance to develop professionally while gaining exposure to a wide range of accounts, combining inside sales growth responsibilities with essential account administration. OnScent is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or veteran status. All offers of employment are contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information. The background check will be conducted in compliance with applicable federal, state, and local laws.

Job DescriptionCompany Description Location: Keasbey, NJ/Edison, NJ (onsite at client 4x a week) R25_0020124 #LI-Onsite Job Description At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking for a Director to own and lead our commercial and service relationship with a key client. This role involves developing strategic plans, driving data-driven merchandising strategies, and leveraging complex analytics to generate incremental sales and profits for clients, through our NIQ suite of products and solutions. In this role, you will be the primary trusted partner for client executives, delivering key insights through the ‘Full View’ of the NIQ solution suite and expertise to bear on their most important growth questions. You have rich retail knowledge and can confidently speak to industry issues and consumer trends. You have direct experience harnessing insights from retail POS transaction data, customer loyalty analytics and Retail collaboration programs to drive positive commercial outcomes for our client. You can derive actionable insights from data and are excited to coach members of the account team to develop highly engaging stories and actionable recommendations for our client. You are comfortable utilizing data and analytics and view them as a key component of confident decision-making. This role involves establishing and deepening client relationships, developing strategic plans to embed NIQ’s solutions into the client’s decision-making processes, driving insights-driven strategies, and leveraging the team and broader NIQ organization to drive value and change for our client. Key Responsibilities: Strategic Planning and Execution: • Develop comprehensive joint business plans with client executives and internal NIQ leadership, • Create phased roadmaps of key activities, deliverables, and results, • Act as the primary client services lead with client stakeholders, • Establish and manage strategic as well as day to day insights deliverables Merchandising, Insights, and other client teams, • Coach and oversee the team’s delivery of high-quality insights and analysis that accurately and effectively solve client problems, • Ensure the client and the account team fully utilize NIQ’s products to drive value-added decisions , in part by managing usage reports, • Oversee multiple priorities, deadlines, and projects across the account team and contracted deliverables, • Execute the delivery of our solutions, ensuring timely outcomes and client satisfaction, • Collaborate with internal NIQ experts to develop relevant and effective solutions to the client's growth needs by identifying opportunities to develop new capabilities and approaches, • Stay current with industry trends and educate clients on innovative merchandising and collaboration best practices, • Be the Account Leader, leading all NIQ associates on the account team to make a positive impact for the client in every interaction. Coach team members to become extraordinary client partners, • Set career paths and resource development structures to maintain and scale a highly engaged team, mentor and coach associates to align with the company's vision and strategy, • Play a supporting role in business development for new business at assigned client, partner with specialty sellers, and create leads, • Support the development of partnership deliverables, client engagement team, statements of work, and joint operation and engagement models for contract execution and deliveryQualifications, • 10+ years of relevant experience in Retail, CPG, Merchandising, or Professional Service. Grocery Retail preferred, • Bachelor or Advanced degrees, • Have direct experience delivering insights and end to end story telling through POS transaction data and/or customer loyalty data, • Proven experience developing and executing category strategies that generated revenue growth, • Effective in executive-level communications, influencing and engagement, • Experience leading teams and ability to coach others in data analysis, • Experience with retail collaboration programs, • Strong project management skills with demonstrated strength in meeting and resolving multiple client requests/issues at the same time to maintain positive client relationships in complex situations, • Highly proficient in Microsoft applications (Excel, PowerPoint), • Strong sense of urgency and accountability to drive client outcomes, • Team leadership, cross-functional people management, training, and development experience required Additional Information This role has a market-competitive salary with an anticipated base compensation of the following range: $110,000-$165,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more. Our Benefits • Flexible working environment, • Volunteer time off, • LinkedIn Learning NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the

We are seeking an experienced principal engineer with a proven track record of leading transformative technology initiatives to join our team as a technical lead for the Claims Adjuster Desktop within our claims technology organization. With us, you will apply your deep expertise in software engineering to shape and drive the development of robust, scalable full-stack solutions that address complex business challenges. You will collaborate directly with stakeholders, contribute to critical design and architecture decisions, and provide mentorship to a team of full-stack engineers ranging from junior to senior levels. Your leadership will be instrumental in enhancing the overall Claims experience. If you excel in dynamic environments and are ready to make a substantial impact, we’d love to talk. In this role, you will: • Lead and provide technical guidance to development team in implementing full stack solutions, • Develop and manage backend functionalities through REST APIs, • Collaborate with cross-functional teams to ensure efficient and effective application development, • Troubleshoot and debug web applications to ensure optimal performance and functionality, • Lead rapid development iterations of feature level assignments, • Mentor junior engineers, • Oversee the end-to-end solution and development, integration and management of the platform. This includes coordinating with cross-functional teams to ensure seamless functionality, driving innovation to enhance user experience, and maintaining the platform's overall performance and reliability, • Collaborate closely with the Product Owner to establish a product roadmap that incorporates innovative capabilities. Work closely with business and IT stakeholders and product owner to develop and implement new features and technical solutions, playing an active role in design/architecture discussions, engineer solutions to complex business issues, and technical software delivery, • Work closely with the program manager to communicate regularly, report progress, and manage and resolve risks and issues, • Optimize technology management and development processes to improve efficiency and effectiveness, • Manage staff capacity and delivery of business transformation and technology programs and projects. Ensure projects are delivered on time, on budget, meeting business expectations and quality standards. Ensure issues and risks are raised and managed in a timely manner, • Lead and motivate diverse, distributed Chubb and partner teams fostering a culture that encourages collaboration, resourcefulness, creativity and innovation, • Manage development and upkeep of claims Customer Relationship Management (CRM) platform, adhering to Chubb's standards and IT development frameworks, • Bachelor’s degree in Computer Science, Information Systems, Business Administration or other related field; or equivalent work experience, • Minimum 10 years of relevant technical or business work experience. Demonstrate clear understanding of business process disciplines, • 5-10 years of leading or being a key leader in digital transformation programs or initiatives., • Experience with Agile development methods and tools, • Communicate appropriately with many levels, from junior levels up to senior management. Escalate problems and questions when needed, • Experience integrating business needs with technology capabilities., • Strong analytical and problem-solving skills, • Experience participating in large-scale change projects with aggressive timelines., • Work well with onsite and offsite resources, • Knowledge of the insurance industry is strongly desired. The ability to expose requirements through detailed questions and propose alternate solutions options is critical., • Excellent oral and written communication skills, • Ability to multi-task in a fast-paced environment and to work independently and with teams., • Working knowledge of insurance, finance or similar industries and domains, • Technical experience with API development, • CRM experience (MS Dynamics strongly preferred) The pay range for the role is $190,000 to $220,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found ___. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Job Description Job Summary: The Customer Service Manager will communicate and develop a business relationship with the customer’s management (Aviation Department Manager, Vice President, Chief Pilot, Pilots) to ensure aircraft reliability, cost of operations and product satisfaction that meets or exceeds expectations. Communications include customer visits, interfacing at company-sponsored events, telephone, email, etc. Total customer satisfaction with Dassault Falcon Jet (DFJ) is the primary goal of this position Principal Duties: Maintain liaison with customer’s management team Assist customer operations/maintenance of their aircraft as safely and economically as possible in accordance with standard industry practice; maintain manufacturer’s recommendations and government regulations Present “Welcome to the Family” presentations to all new Falcon operators or as requested Provide thorough briefing to customers on all administration functions that may affect relationship with DFJ. This includes and is not limited to spares/pre-owned/new aircraft warranty, spares terms and conditions policy, DOA, TBO, NFF and service report status Visits/contact with the customer facility include Chief Pilots, Directors, Chief of Maintenance, Parts Managers, Warranty Administrators and Accounting. Topics discussed during these visits shall include, but not be limited to, technical/reliability concerns, service bulletin status, maintenance budget recommendations, pilot operational issues, APRO/MAIC capabilities/benefits and ASC program/its benefits Track current location, phone numbers and main points of contact of customers for DFJ customer master file Ensure customer is aware/satisfied with all Dassault approved training organizations for both maintenance and pilot training; record, track and resolve any customer training issues Discuss and demonstrate benefits and cost of various technical publications/programs (CATS, FIELD 4, FIELD BASIC, OCIP, CREDDO, PETAL and PILOT) Carefully prepare and submit all reports (CCRs, contact reports, market/technical surveys, expense reports, incident reports) in a timely manner Be accountable for customer open invoice disputes, overdue CDIs, DFJ tech pub sales, spares parts volume, service related work accomplished at our Authorized Service Centers, open customer issues and total time to resolve Be familiar with/utilize Front Line Empowerment Policy Communicate on company email system for messages, download/upload files Adhere to “no pass on” policy of Field Service Track current locations/addresses of aircraft and operators for DFJ customer master files Non-Principal Duties: Participate in Falcon aircraft presentation flights to prospective customers/operators with the Regional Sales Manager and Field Service Representative Participate in Field Service Department meetings Attend initial/refresher maintenance training at DFJ approved training organization for airframe, engine and APU Assist customers to troubleshoot, analyze and recommend correction action for aircraft discrepancies when requested by operator Be familiar with various aircraft inspections cycles and ensure customer receives its maximum benefits When based at a remote field office, assist in maintaining the office in a professional manner; clean, organize, obtain supplies, update the technical library, and file with attention to quality and timeliness Attend/participate in local aircraft organizations (WAMA, PAMA, NBAA, AOPA, etc.) Provide on-site warranty adjudication when needed to help resolve open issues within guidelines and limits established by Director of Spares for DFJ. Encourage customer to complete warranty/service reports Aid customer in forecasting their spare parts/service bulletins and ground support requirements Minimum Qualifications: Associate’s degree or equivalent experience Demonstrated leadership skills and prior success establishing a relationship with customer’s management Five (5) to seven (7) years of business jet maintenance experience, Falcon aircraft preferred Excellent communications skills (written and verbal) Excellent presentation skills required Intermediate proficiency in PC, MS Office, database retrieval, etc. A&P license Flexibility of personal schedules Demonstrated strong customer service orientation Driver’s license Passport/proper travel documents required Additional Desired Qualifications: Pilot’s license Aircraft spare parts sales/warranty administration experience Teaching/instructor experience IA Bachelor’s degree Chief of Maintenance/management position and responsibilities experience preferred Working Conditions: Office environment 40-75% travel Compensation and Benefits The compensation for this position typically falls between $100,000 and $140,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Job Description COMPENSATION: $26.00/hr to $29.00/hr. This position comes with an apartment in Lower East Side, New York depending on availability. SUMMARY: The Maintenance Helper will handle and perform a variety of non-technical, non-licensed mechanical, electrical maintenance, HVAC, painting, carpentry, custodial, plumbing, general repair, and other handyperson tasks related to overall building maintenance for mixed-use residential and commercial buildings in Lower East Side, Harlem, and any other managed properties in Manhattan, NY. The Maintenance Helper will report to, and work under the direct supervision of the Facilities Manager. Essential Duties: • Performs minor repairs including carpentry, painting, surface touch-ups, tiling, and flooring., • Identifies and reports any deficiencies in residential units or the building., • Changes locks, re-keys, and makes key copies as directed., • Reports all accidents and any illegal activities to management in a timely way., • Supervises any third-party contractors and utility companies as needed., • Properly documents and details completed work orders., • Complete any other tasks as needed and as assigned by the Property Coordinator., • Always maintains a working/professional relationship with tenants., • Must be available to respond to emergencies during non-business hours and weekends. Candidate will have the option to live on-site in a company issued apartment depending on apartment availability., • Ability to work in various assigned building locations in Lower East Side, Harlem, and throughout Manhattan, NY., • Minimum of 4 years of experience in general maintenance, caretaking, mechanical, electrical and/or equipment and building repairs., • Computer experience and the ability to learn and utilize new systems. Working knowledge of Yardi a plus., • Skilled in the use of hand tools and power tools., • Experience repairing windows, doors, and screens., • Knowledge in changing door handles and locks., • Ability to change light bulbs., • Skilled in replacing smoke and carbon monoxide detectors., • Experience with drywall repair., • Capable of doing paint touch-ups., • Experience with snaking drains and sewers., • Capability of cleaning gutters and fences., • Experience assembling furniture., • Skilled in laying tiles and flooring., • Carpentry: Proficiency in cutting shaping and the installation of wood for construction, such as concrete formwork, plastering and roofing., • Plumbing: Know-how in the installation of pipes, drains, fittings, valves, and fixtures installed for distribution of potable water, heating and waste., • Electrical work: Skilled in the installation, repair and maintenance of electrical equipment and systems. This includes everything from wiring, repairing faulty light switches, outlets, light fixtures., • Must hold at least one of the following certifications:, • S12 - Certificate of Fitness for Citywide Sprinkler Systems, • S13 - Certificate of Fitness for Citywide Sandpipe Systems, • P99 - Certificate of Fitness for Low Pressure Oil Burner Operator, • S95 - Certificate of Fitness for Supervision of Fire Alarm Systems and Other Related Systems, • Attention to detail., • Excellent customer service skills. Positive attitude and good communication skills, both verbal and written., • Availability to work in shifts and with flexible schedules (e.g. weekends and evenings)., • Bilingual is a plus, English/Chinese or English/Spanish., • Ability to move furniture; reach, lift, and carry heavy equipment., • Required to stand, bend, squat, and regularly lift up to 50 pounds through course of shift., • Must be flexible with schedule change every quarter. EXPECTATIONS & HOW WE WORK: We believe that the people and the communities that we have the privilege to serve, deserve our very best every day. We are a results-driven organization that focuses on inclusiveness, empowerment and impact. Stanton Norfolk employees are accountable, collaborative and strong communicators with a core strength of community service and development. We are strategic thinkers who are committed to racial equality and treating each other, and the communities we serve, with respect and dignity. We have an aptitude for technology and a strong desire to continuously learn. This philosophy expands to the way we manage our work and the way we put our best foot forward. All employees are expected to adhere to the following: • Ensure compliance with all grant/contract requirements., • Work as part of a team in supporting other AAFE program contracts and projects., • Provide quality customer service to both internal and external partners and co-workers., • Support efforts that ensure a safe and healthy work environment., • Understand and embrace the value in collaborating with people of different cultures, races, genders, ethnicities, beliefs, experiences and ideas., • An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities., • Maintain a positive, helpful attitude., • Enjoy your time at work! WHO WE ARE: Stanton Norfolk Inc. is a division of Asian Americans for Equality, Inc. (AAFE) that manages the day-to-day operations of over 800 units of affordable housing across nearly 50 multifamily properties serving over 1,100 individuals and families in Manhattan and Queens neighborhoods, including Chinatown/Lower East Side, Flushing, and the Far Rockaways. Currently, Stanton Norfolk’s portfolio is comprised of full tax credit / affordable properties, as well as commercial spaces as part of mixed-use buildings. We pride ourselves in providing a full breadth of management services to provide quality, safe, and affordable housing; maintenance; financial reporting; and resident relations. Asian Americans for Equality (AAFE) is a 501 (c) (3) non-profit organization based in New York City. Founded in 1974 in Manhattan’s Chinatown to advocate for equal rights, AAFE has transformed in the past four decades to become one of the city’s leading housing, social service and community development organizations. AAFE advances racial, social and economic justice for Asian Americans and other systematically disadvantaged communities, guided by our experiences as Asian Americans and our commitment to civil rights. AAFE is nationally recognized as an innovative affordable housing developer and property manager; we have created and preserved more than 1,000 affordable rental units in Manhattan and Queens and provided over $400 million in mortgage financing for first-time homebuyers. Through our affiliate, Renaissance Economic Development Corporation, AAFE supports immigrant entrepreneurs, offering low-interest loans and training programs. From neighborhood offices in Chinatown and the Lower East Side (Manhattan) and Flushing and Jackson Heights (Queens) we provide an array of multilingual counseling and educational programs in support of low-income tenants, seniors and immigrant youth. AAFE strives for a more equitable city, through research, advocacy and grassroots community organizing. 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Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Employee discounts ESSENTIAL FUNCTIONS: • Responsible for implementation of established customer service standards for all customers. Goal is to exceed customer expectations from initial inquiry to ongoing customer relationship management., • Accountable for efficient and effective day-to-day operations, as well as following all policies and procedures to accomplish customer service standards. Includes: opening duties, greeting clients, answering phones, making appointments, rescheduling, retail sales, membership/package sales, cash transactions, customer check-in/check-out, appointment confirmation calls, contributing to and balancing the overall flow of the studio, closing duties., • Responsible for discovering the need and enrolling new and existing clientele in our Club Orange Membership, • Responsible for recognizing and communicating with Studio Manager regarding areas for process improvement., • Responsible for maintaining a clean and professional environment including daily cleaning checklists., • Other duties as assigned by management, • Flexibility and coverage of shifts in short-notice/emergency situations (sickness, etc.), • Must be able to work evenings and weekends.MINIMUM QUALIFICATIONS: Required: High School Degree or equivalent, • Excellent Written and Verbal skills, • Team player, • Exceptional Customer Service, • Multi-tasking, • Detail OrientedPreferred: Front Office Experience/Customer Service Sales Experience Experience in Studio/Salon Setting, • Administrative Duties:, • Answering and routing phone calls, • Stocking supplies, • Scheduling, • Greeting visitorsTeam Environment:, • Working alone and with a teamThis Company Describes Its Culture as:, • Team-oriented -- cooperative and collaborativeErgonomic Workspace:, • NoSchedule:, • Monday to Friday, • Weekends requiredTypical start time:, • 8:30AM or 2:30 PMJob Types: Full-time, Part-time Pay: $16.75 - $17.25 per hour Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Vision insuranceSchedule:, • Monday to Friday, • Weekends as neededWork Location: In person

Job DescriptionCompany Description The Class is a mindful wellness company with a global digital presence, and elevated studio experiences in NY and LA. Through a music driven practice we exercise the body to engage the mind. Through physical conditioning, we work out mental and emotional behaviors to create new tools for experiencing life. Founded in 2013 by Taryn Toomey, The Class is a wringing out, literally and figuratively, of the body, mind and soul. And it's fun! Headquartered in NYC, we are growing our passionate team as we continue to grow the scale and positive impact of The Class for people around the world. Job Description The Class is seeking a passionate and proven Studio Manager to lead our NY studio team and operations. A hands-on go-getter, you will own the day-to-day operations of the Tribeca Studio, managing the team and performance plan to exceed revenue goals and nurture a best-in-class experience for our students, teachers and team members. Elevating our service standards, you will ensure every interaction reflects our commitment to excellence and hospitality. You will be responsible for creating and fostering an inclusive, warm, welcoming, and high-touch environment for everyone who enters our doors while achieving performance goals and growing the studio revenue. What you’ll do: Sales & Marketing • You will partner with leadership to create and manage a sales plan and studio schedule to exceed revenue and capacity goals for the Tribeca studio., • Monitor and report on studio performance against revenue targets and key performance indicators daily., • Manage the operating budget and maintain budget controls and procedures to ensure that expenses stay within the set budget and efficiency metrics are met., • Collaborate with Marketing and assist the Partnership and Production teams with planning, marketing and executing promotional campaigns, including Class promotions, workshops, email campaigns, and special events., • Serve as the NY point person for in-studio retail including sales training, inventory replenishment, and visual merchandising. Operations & Management • You will work from the Tribeca studio at least 5 days a week and oversee day-to-day studio operations, including cleaning, maintenance, supply management, customer service, compliance, scheduling and payroll., • Develop a staffing plan aligned to Class needs and budget requirements, ensuring adequate staff coverage for Classes, events, and other activities, covering shifts yourself as needed on a daily basis., • You will hire, manage and mentor the NY Studio Team fostering an inclusive, supportive, and high-performing work environment with continuous attention on training and development., • Work in partnership with producers and teachers on the smooth, supportive coordination of the daily studio operations., • Develop training programs that aimed at increasing studio revenue and elevating customer satisfaction., • You will partner with the LA Studio Manager to align best practices and create consistency in the studio experience and policies wherever appropriate., • You will partner with Production to oversee and uphold audio and visual protocols for in-studio and live streaming content., • Maintain a clean, well-organized, welcoming and on-brand environment for all students and team members., • Exemplify a love for excellent customer service, addressing any student concerns or feedback promptly and professionally., • You will model a best-in-class hospitality mentality that provides exceptional service to students, teachers and staff, and inspires others to do the same., • You will have the confidence and clarity to manage conflict in high pressure situations and raise issues to the appropriate places as needed., • Invest in programs and experiences that increase engagement of the studios and foster a sense of community before and after Class.Qualifications Who you are: • You have a passion for health and wellness and the work of The Class., • You love being around people and working in-person in a fast-paced environment., • You are a people-person and a relationship builder - you enjoy mentoring people and building community., • You have an entrepreneurial spirit and are motivated to lead a studio and team., • You have an acute attention to detail and you care about the small stuff., • You’re a solution oriented problem solver willing to roll up your sleeves - no task is too small - if something goes wrong, you’re there to fix it., • You have excellent communication and customer service skills., • You are an enthusiastic, energetic, personable, and friendly team player., • You have at least 3 years of management experience in a fitness, retail, hospitality or a customer service business., • You have hired, managed, and mentored successful, engaged teams comprised of part-time employees., • You have been responsible for hitting sales targets and managing operating budgets., • You have proven experience in hospitality management or a related field, with a track record of creating exceptional guest experiences., • You have experience and confidence working in MindBody, ClassPass, and other scheduling tools. Additional Information The approximate salary range for this full-time salaried position is $75,000 - $95,000 plus health benefits. The exact salary offered may vary based on job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education and training, business needs and market demands. The Studio Manager role is based in NYC and requires five days per week in studio, including at least one weekend shift, as well as on high-attendance days, during workshops and events, and on certain holidays. What we offer: * Unlimited paid vacation policy * Medical, dental, vision, & 401K plan * A free digital subscription, studio attendance, and employee discounts on all retail products * A dynamic, creative, fun, and kind work environment centered around the method Equal Opportunity Employment Statement: The Class is committed to providing equal employment opportunities to all employees and applicants. We do not discriminate based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job Description JOB SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor, the IT Support Specialist II applies systems analysis techniques and procedures to determine hardware, software, or system functional specifications, and design, document, develop, test, or modify computer systems based on user or business specifications. The IT Support Specialist II also serves as the lead for the setup, configuration, and technical support for desktop computers (physical and virtual), applications, and related technology and ensures proper computer operations for the end user. ESSENTIAL FUNCTIONS: • Design, develop, analyze, and create the virtual desktop infrastructure, including hardware and software components based on end user specifications., • Apply system analysis techniques and procedures to monitor the performance of the VDI environment, identify potential issues and recommend solutions to resolve them., • Identify, develop and implement policies and procedures to ensure the security and reliability of the VDI environment., • Collaborate with cross-functional teams to understand their requirements and ensure that the VDI solutions meet their needs., • Create and maintain technical documentation and training materials., • Stay up-to-date with new technologies and advancements in the VDI field., • Provide and lead general desktop support to end users including questions, problem resolution, and service requests related to all supported hardware and software., • Provide and lead first and second line support to the Funds’ users via telephone, email, and in-person., • Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system., • Monitors system alert management system and responds to alerts for hardware and software issues., • Provide excellent customer service, answer Help Desk phone in courteous and professional manner., • Understand and evaluate end-users’ needs, develop creative technical solutions, and know when to escalate a problem., • Document all requests, including the entire problem solving process., • Learn the software and hardware used and supported by the Funds., • Unpack, setup, connect and test new computers, printers and other peripherals in accordance with user specifications., • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in accordance with user specifications., • Disconnect, move, reconnect, and test workstations and printers for move and change requests., • Maintain and manage computer asset inventory, ensuring that all equipment is set up and maintained within required specifications and Funds standards., • Troubleshoot LAN/WAN basic networking issues., • Troubleshoot printers, scanners, and other peripherals issues., • Responsible for setting up audio/visual equipment for presentations in accordance with user specifications., • Facilitate repairs with vendors., • Perform routine maintenance as needed., • Perform other related duties as assigned., • Provide support after hours, on weekends and through on-call rotation. QUALIFICATIONS: • A+ Certification required, Network+, ITIL and Microsoft Professional Certification are pluses., • 3-5 years of experience in VDI, IT Support Level 2 or above technical support, and systems analysis., • Solid background in personal computer hardware repair and/or troubleshooting., • Knowledgeable in computer hardware, operating systems, applications, and networks., • Strong experience with Group Policy Management, MDM, Windows, Windows Server, and Exchange., • Familiar with MS Office, Teams, One Drive, SharePoint Online, and MS Azure., • Familiar with programming languages and/or PowerShell are pluses., • Prior understanding of software deployment, management processes, and/or vendor management are pluses., • Experience with Active Directory configuration, printer server, LAN and WAN networks., • Knowledge of diagnostic utilities and other research tools for troubleshooting and issue resolution., • Offer exceptional customer service to end users by being highly communicative and responsive., • Must be able to multitask., • Ability to work independently and also as a team member with the IT staff., • Excellent organizational and time management skills., • Flexibility and willingness to adapt to change., • Strong analytical skills to resolve problems, identify and document solutions, • Strong interpersonal communication and relationship-building skills. Education and/or Experience: Associates, Bachelors degree in Computer Science or a related discipline. 3-5 years of experience in VDI, IT Support Level 2 or above technical/systems support. Language Skills: Speak, Read, Write and Understand English. Mathematical Skills: Good Reasoning Ability: High Certificates Licenses, Registrations: None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environments The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Rotational work shift - Depends on business needs

Job Description We are a dynamic IT & Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level. We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you! About the Role: As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies. Technical Support • Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance., • Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues., • Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls)., • Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts., • Accurately categorize and prioritize tickets based on impact and urgency., • Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution., • Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges., • Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams., • Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools., • Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required., • Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience., • Provide clear and concise explanations to non-technical clients about issues and resolutions., • Operate ticketing systems efficiently to track, update, and resolve client issues., • Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support., • Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use., • Provide feedback on recurring client issues to improve internal processes and tools. · Operating Systems: * • Proficiency in Windows 10/11 for end-user support., • Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management., • Firewalls and Security:, • Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices., • Networking:, • Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols., • Ability to support and maintain network switches, routers, and wireless access points., • Ticketing Systems:, • Familiarity with IT ticketing systems for incident management and service requests., • Cloud Platforms:, • Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint., • Understanding of Azure and AWS for cloud resource management and services., • Multi-Factor Authentication (MFA):, • Configuration and administration of Duo or similar MFA solutions., • Cybersecurity Tools:, • Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events., • Expertise in deploying and managing Anti-Virus solutions to protect endpoints., • Backup Solutions:, • Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda)., • General IT Knowledge:, • Ability to quickly diagnose and resolve hardware and software issues., • Strong familiarity with industry best practices for system and network security. Qualifications: • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job Description About Porcelanosa Porcelanosa is firmly positioned at the forefront of the Spanish and international markets thanks not only to our solid values of innovation and quality, but also the trust placed in our large team, made up of almost 5000 skilled professionals, and our commitment to the environment and stakeholders. Porcelanosa products are designed with people in mind, intended to make their lives better and featuring the finest state-of-the-art innovations. Boasting over 45 years of experience, Porcelanosa is present in more than 150 countries around the world. Our success is based on a unique business model, built on a solid corporate strategy. Why Work for Porcelanosa? At Porcelanosa, you’ll join a global leader in luxury tile, kitchen, and bath products, known for our commitment to innovation, design excellence, and customer satisfaction. We provide a collaborative environment where your contributions directly support the success of our sales team and enhance the customer experience. You’ll enjoy opportunities for professional growth, a supportive team culture, and the satisfaction of working with high-end, design-forward products that inspire spaces worldwide. What We Offer • Competitive Compensation – Base salary plus commission opportunities, • 100% 401K match up to 4%, • 3-tier medical insurance, • 2-tier dental insurance, • Vision insurance, • Health Savings Account, • Flexible Spending Accounts, • Short Term and Long Term Disability, • Employer-paid life insurance, • Voluntary Employee, Spouse and Child Life Insurance, • Critical Illness, Hospital Indemnity and Accident Insurance, • $3,000 Tuition Reimbursement, • Follow up and respond promptly to customer inquiries, providing accurate information and minor product details., • Schedule orders for delivery, confirm shipments, and provide tracking details to the appropriate party., • File and manage sample orders; ensure all outgoing samples are properly processed., • Assist in scheduling and coordinating sales meetings, customer appointments, and showroom events., • Provide full administrative support to sales representatives, including freight quotes, stock checks, sample coordination, and resolving discrepancies., • Maintain and update the automated phone system to ensure accurate routing and current data., • Keep the showroom organized by putting away loose samples daily, maintaining sample inventory, and reordering as needed., • Organize and maintain tile product libraries, replacing damaged items and removing discontinued products., • Research and resolve billing, payment, shipment, product, and inventory issues as directed. • An associate or bachelor’s degree in business administration, business management, or a related field preferred., • Demonstrable experience in sales support administration, or similar., • Experience with sales industry software like Salesforce and client relationship management (CRM) systems, or similar., • Familiarity with sales contracts and agreements., • Proficiency in Microsoft Word and Excel., • Excellent written and verbal communication skills, as well as customer service skills., • Exceptional interpersonal skills and a proactive approach toward problem-solving., • Must be available to work Saturdays as needed., • Experience in tile, kitchen and bath not required but highly encouraged Commitment to Inclusion Porcelanosa provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At Porcelanosa, we believe in a skills-first approach to recruitment and employment. This means focusing on what you can do and how you can grow, rather than traditional metrics alone. We are committed to adhering to anti-exclusion practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential. Your skills, experiences, and perspective are valuable—and we want to empower you to make your mark here with us. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Prolonged periods sitting at a desk and working on a computer., • Frequent walking through showroom and sample storage areas., • Ability to bend, reach, and lift up to 20 lbs. to retrieve and move product samples., • Manual dexterity to handle samples, file documents, and operate office equipment. 8-hour shift Weekends required Porcelanosa offer is contingent upon Proof of legal authorization to work in the United States for Porcelanosa, which will be confirmed by E-Verify within three business days of your hire date. Work Remotely No.

Job DescriptionBenefits: • Employee discounts, • Competitive base hourly rate, • 2 + shifts per week, • Huge opportunities for growth within the studios including additional sales and management positions, • Free unlimited membership to Pure Barre, • Employee Retail DiscountsPT, Mon-Sun, Min of 2 shifts per week, Flexible shift between 5:30am-8pm, Hourly + Commission & Monthly Bonus, Free Gym Membership, Discount on Merchandise. Pure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. Pure Barre provides more than just an amazing workout for its clients, it is also a place where we can go to feel empowered, be held accountable, find support, motivation, and gratitude for ourselves and others, and most of all find encouragement to live healthier lives and be our best self! Pure Barre is a community-centered around fitness. We are currently expanding our team at Pure Barre and seeking a qualified Sales Representative that is focused on driving sales and service excellence to expand our Pure Barre community. This is the perfect opportunity to interact with clients on a daily basis and help create a supportive and meaningful community! POSITION: The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Representative also assists with retaining and providing unmated customer service to current members. Boutique fitness knowledge or experience is preferred, but not required. RESPONSIBILITIES: • Execute sales process of lead generation, follow up, and close, • Conduct tours of the facility while establishing a relationship and targeting individuals goals and needs, • Book quality appointments to achieve monthly sales quota, • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club, • Assumes responsibility for developing selling skills, • Follow up & follow-through activities with prospective clients, • Take pictures for social media platforms, • Light cleaning of the retail area, studio, and restroomsREQUIREMENTS:, • Excellent sales, communication, and customer service skills required, • Goal-oriented with an ability to achieve sales in memberships, retail, and private training, • Self-motivated and take initiative, • Ability to learn and use the ClubReady software system through training as well as other proficient computer skills, • Must have excellent communication skills via in person, phone, and email, • Strong organizational and multi-tasking skills, • Must have Sales Experience minimum of 1yr. preferably within fitness realm, • Must be available to work weekday mornings

Job Description We’re looking for a results-driven Sr. Sales Officer to actively seek out and engage customer prospects. You should be passionate about health and fitness and thrive in an environment that pushes you to exceed personal and team goals. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. If you're a team player ready for an exciting sales role in the fitness industry, apply now! Responsibilities • Present, promote and sell products/services using solid arguments to existing and prospective customers, • Prospect leads by doing a variety of actions, such as calling, texting, or emailing potential members, and chatting with them at local events or during studio walk-ins, • Establish, develop and maintain positive business and customer relationships, • Expedite the resolution of customer problems and complaints to maximize satisfaction, • Achieve sales targets and outcomes within schedule, • Assist at our front desk by greeting everyone that comes in, answering phones, and talking to members, • Keep abreast of best practices and promotional trends, • Support the gym by acting as the manager on duty as needed. Requirements • Proven work experience as a sales representative, • Highly motivated and is target driven with a proven track record in sales, • Excellent selling, communication and negotiation skills, • Prioritizing, time management and organizational skills, • Ability to create and deliver presentations tailored to the audience needs, • Relationship management skills and openness to feedback, • Personal passion for health and fitness

Job Description Job Title: Reception Team Member (Part-Time) Location: The Lighthouse Brooklyn Campus Reports to: Hospitality & Operations Manager Hourly Rate: $25.00 Department: Operations The Lighthouse, part of Whalar Group, is a first-ever creative campus and studio playground for the Creator Generation, offering Creators an I.R.L. platform to Learn, Make, and Belong. With Venice, CA already opened, and Brooklyn, NY opening in Fall 2025, and London/EMEA opening in 2026, the campuses are designed to empower and support career Creators and creative professionals, providing a dynamic environment explicitly tailored to their needs. Each campus features state-of-the-art, mixed-use content studios, and hosts impactful programming that empowers members to collaborate, learn, and grow their businesses within a thriving community. The Lighthouse expands opportunities and creative capabilities, offering Creators a dedicated space to co-create, connect, and lead the businesses shaping creative culture. Learn more: . About the role: As a Reception Team Member, you'll be the first friendly face that members, creators, and guests meet when they arrive at the Brooklyn Campus. You'll provide warm, professional hospitality while keeping daily reception operations running smoothly—from member check-ins to event support. You'll also help foster connections, answer questions, and support campus operations so that every guest has a seamless and inspiring experience. Here's what you'll do day-to-day: • Greet and assist members, creators, and guests with warmth and professionalism., • Manage reception operations including check-ins, meeting room bookings, and AV requests., • Serve as a resource for members by answering inquiries and providing guidance on campus events and services., • Support events and activations with check-ins, setup, and logistics coordination., • Collaborate with AV, security, and hospitality teams to ensure smooth event execution., • Become proficient in CRM tools (PeopleVine) to manage memberships, attendance, and communications., • Engage with members to foster community connections and encourage campus engagement., • Keep the reception and public areas clean, organized, and professional at all times., • Identify and escalate facility, member, or guest issues to leadership promptly., • Spark joy, creativity, and connections in every member and guest interaction.Here's what we're looking for:, • 2+ years of hospitality or customer service experience (event, production, gym, or member-focused settings preferred)., • Familiarity with, or eagerness to learn, CRM/campus management tools (PeopleVine a plus)., • Strong communication, multitasking, and problem-solving skills., • Professional, guest-first mindset with the ability to adapt in a fast-paced environment., • Flexibility to work evenings and weekends for events and activations., • Comfortable working across diverse spaces—from large theaters to intimate studios.Physical Requirements:, • Ability to stand for long periods., • Ability to lift, push, or carry up to 25 lbs. The Lighthouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.

Job Description Job Title: Reception Team Member (Full-Time) Location: The Lighthouse Brooklyn Campus Reports to: Hospitality & Operations Manager Hourly Rate: $25.00 Department: Operations The Lighthouse, part of Whalar Group, is a first-ever creative campus and studio playground for the Creator Generation, offering Creators an I.R.L. platform to Learn, Make, and Belong. With Venice, CA already opened, and Brooklyn, NY opening in Fall 2025, and London/EMEA opening in 2026, the campuses are designed to empower and support career Creators and creative professionals, providing a dynamic environment explicitly tailored to their needs. Each campus features state-of-the-art, mixed-use content studios, and hosts impactful programming that empowers members to collaborate, learn, and grow their businesses within a thriving community. The Lighthouse expands opportunities and creative capabilities, offering Creators a dedicated space to co-create, connect, and lead the businesses shaping creative culture. Learn more: . About the role: As a Reception Team Member, you'll be the first friendly face that members, creators, and guests meet when they arrive at the Brooklyn Campus. You'll provide warm, professional hospitality while keeping daily reception operations running smoothly—from member check-ins to event support. You'll also help foster connections, answer questions, and support campus operations so that every guest has a seamless and inspiring experience. Here's what you'll do day-to-day: • Greet and assist members, creators, and guests with warmth and professionalism., • Manage reception operations including check-ins, meeting room bookings, and AV requests., • Serve as a resource for members by answering inquiries and providing guidance on campus events and services., • Support events and activations with check-ins, setup, and logistics coordination., • Collaborate with AV, security, and hospitality teams to ensure smooth event execution., • Become proficient in CRM tools (PeopleVine) to manage memberships, attendance, and communications., • Engage with members to foster community connections and encourage campus engagement., • Keep the reception and public areas clean, organized, and professional at all times., • Identify and escalate facility, member, or guest issues to leadership promptly., • Spark joy, creativity, and connections in every member and guest interaction.Here's what we're looking for:, • 2+ years of hospitality or customer service experience (event, production, gym, or member-focused settings preferred)., • Familiarity with, or eagerness to learn, CRM/campus management tools (PeopleVine a plus)., • Strong communication, multitasking, and problem-solving skills., • Professional, guest-first mindset with the ability to adapt in a fast-paced environment., • Flexibility to work evenings and weekends for events and activations., • Comfortable working across diverse spaces—from large theaters to intimate studios.Physical Requirements:, • Ability to stand for long periods., • Ability to lift, push, or carry up to 25 lbs. The Lighthouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description Job Title: Technical Call Center Support Specialist Job Description: We are seeking a dedicated and knowledgeable Technical Call Center Support Specialist to join our team on a contract basis, providing crucial support to our field technicians. As a Technical Call Center Support Specialist, you will be responsible for assisting field technicians with technical issues, troubleshooting problems, and ensuring seamless communication between the field and the central support team. Responsibilities: • Serve as the primary point of contact for field technicians, offering technical assistance and guidance via phone, email, or chat., • Troubleshoot and diagnose technical problems encountered by field technicians with various equipment, tools, or systems., • Provide step-by-step instructions and solutions to resolve technical issues promptly and effectively., • Collaborate closely with field technicians to understand the nature of their challenges and work towards rapid resolutions., • Escalate complex technical problems to higher-level support or relevant departments for further investigation and resolution., • Maintain accurate and detailed records of all interactions and solutions in the call center database., • Stay updated on the latest product knowledge, technical specifications, and company processes to support field technicians better., • Act as a bridge between field technicians and the central support team, ensuring open and efficient communication channels., • Proactively identify recurring technical issues and suggest process improvements to enhance field technician productivity., • Uphold a positive and supportive demeanor when dealing with field technicians, fostering a collaborative and problem-solving environment. Requirements: • Proven experience as a Technical Call Center Support Specialist or a similar technical support role., • Strong technical aptitude and understanding of various equipment, tools, and systems used by field technicians., • Excellent communication skills, both verbal and written, with the ability to convey technical instructions clearly and concisely., • Patience and empathy to handle potentially high-stress situations and assist field technicians with varying levels of technical expertise., • Ability to multitask effectively, prioritizing urgent issues while maintaining attention to detail., • Familiarity with call center software, ticketing systems, and customer relationship management (CRM) tools., • Flexibility to work in a dynamic and fast-paced environment, adapting to changing priorities and demands., • High school diploma or equivalent; additional technical certifications or relevant education is a plus.

Job DescriptionBenefits: • Bonus based on performance Responsibilities: We are looking for an energetic, organized, motivated, and creative person to assist in the day-to-day operations of the best S.T.E.A.M activities provider on Long island! The ideal candidate takes enthusiastic ownership of wearing multiple hats including office administrator, brand ambassador, event planner, and teaching. This position also plays a key role in the interview and hiring process, orientation training for new employees, and brand marketing strategies. This full-time position requires a reliable individual who is a team player and has strong communication skills, knowledge of all Microsoft applications, problem solving skills, and competency with standard office equipment. Must Be: • Friendly, assertive and able to work independently., • Self-motivated with exceptional time management skills., • Extremely organized, detailed oriented, and able to focus during hectic and busy times of year., • Able to manage multiple projects simultaneously and switch from one task to another with ease, due to the diversified nature of the position., • Able to work well under pressure with attention to detail., • Comfortable rapidly gaining and applying knowledge, taking pride in impacting all aspects of the business., • Able to multitask and set priorities while staying focused., • Comfortable speaking and presenting in front of large and small groups of adults and children alike. Must Have: • Excellent phone voice and customer service ability as the front line for all interactions between potential and current clients and the company., • Strong interpersonal skills with the ability to effectively communicate both verbally and in writing., • Skilled with computers, good Microsoft Office skills including Word and Excel. Knowledge & experience with a CRM a plus., • Strong organizational skills, ability to handle multiple tasks and ability to use good judgment in performing conflicting demands and managing priorities., • Strong initiative with ability to seek out relevant information prior to making timely decisions., • Ability to uphold a professional and comfortable atmosphere throughout the office and in all aspects of their role., • An articulate and professional demeanor., • Own transportation. Job Duties: • Answer and direct phone calls, respond to inquiries by text or email, promptly returning messages and emails, • While answering the telephone, emails and other inquiries during the day it is also their responsibility to maintain the Customer Relationship Manager (CRM) program and all of the filing systems (physical and digital) within the office., • From time to time, candidate may be given the responsibility for the management and/or supervision of one or more of these areas of business: After School Programs, Summer Camps, Workshops and other special programs. Supervise the day-to-day functions of the programming., • Maintain collaborative relationships with the schools administration, PTAs/PTOs, Public Libraries, Rec. Centers and other agencies as appropriate. Handle relationships with parents as necessary through regular communication., • Maintain flow of paperwork/contracts throughout the office., • Confirm new jobs that are starting for the following week., • Maintain reports provide management with alerts when registration attendance is low., • Assure the quality of programming through job orientation, regular staff supervision, program evaluation, staff training, etc., • Maintain contact lists and confidentiality, • File, copy and perform other office work as needed., • Sales Support - answer questions regarding current customer accounts; follow up with sales regarding needed information to ensure contracts are set up accurately and in compliance., • Marketing Support - Develop and maintain social media groups (i.e., Facebook, Instagram); post and maintain content; utilize Constant Contact for all workshop marketing efforts both for e-blasts and registration; create email campaigns., • Coordination Help organize critical school events, parent coordination, and special projects, • Moderate lifting of portable teaching bins may be required (about 30 pounds) Education and Experience Requirements: • College preferred but not required, • 2-3 yrs prior admin or customer service experience, • Teaching experience is a plus., • Work authorization for the US required. We Offer: • Hours: Monday to Friday-9am to 5pm, • 5 paid holidays a year. 3 paid personal/sick days and 5 vacation days per year., • A $55,000 salary.

Job Description Salary: $26/Hr-$28/Hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The VIP Corporate Receptionist provides an elevated level of service to VIP visitors to create a unique and high positive impression. This role entails the escort of high-level visitors from the ground lobby to conference room/meeting space. Responsibilities include: -Responsible for proper entry and escort of high-profile VIP visitors -Motivates and sets the tone for staff by demonstrating a pleasant, engaging, customer oriented attitude -Must have experience in client facing roles -Ensure the highest level of hospitality and service is provided to VIP guests -Verify visitor identity prior to arrival and create photo bios for the visitors -Track and manage incoming VIP visitors -Manage closely all activity in the internal visitor process. Must be knowledgeable on all daily meetings and up to the minute changes -Act as first point of contact for all activities and emergencies, always remaining alert. -Serves as point person, taking ownership of any challenges that may arise within the conference center, resolving them, or following escalation procedures as required. -Handling meeting room bookings, utilizing the reservation system, and focusing on the strategic assignment of meeting space to maximize utilization. -Answer global switchboard calls, direct calls, and manage message receipt and delivery -Handling on-floor conference room activities, both visually and by means of the reservation system, being aware of meeting start/end times, attendees in the room, food and beverage orders, etc. Advising the appropriate staff members of changes in meeting room status, special requests, etc. Preferred Qualifications -Associates degree or equivalent professional VIP client facing work experience -Possess very strong interpersonal relationship skills -Possess excellent writing, verbal, and public speaking skills -Experience with high profile clientele -Experience in customer service. Experience in a lead customer service or supervisory capacity preferred -Ability to communicate well and guide a team -Strong computer skills and knowledge of office technology/equipment -Punctual, dependable, and dedicated to achieving excellence -Experience in 5 star hotels or luxury retail Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1466151 Rapport a specialized division of FLIK Hospitality Group

Job Description Overview Sumptuous Locks is a Natural Hair salon that specializes in locking hair. Our approach holistic: good health is good hair. We provide a wealth of services for Sisterlocks™, microlocs, instant locs, interlocs, traditional locs, and Natural Hair. We are a growing salon and currently seeking a Salon Manager to serve as an integral part of our team. If you have the natural ability to: · Make others smile · Address and resolving customer concerns · Multi-task like ninja We want to hear from you! Responsibilities • Monitoring the calendar of appointments, meetings, and events, • Organizing and updating key documents, • Recruit, interview, hire, and train new staff on policies, procedures, and expectations, • Includes executing on onboarding, offboarding processes · Ensure client information is entered with accuracy and timeliness. · Rebook appointments during check out while addressing the client by name. · Optimize and maximize appointments with the reservation system and ensure timely communication with Customer Service team. • Lead supervisorial and team meetings, • Manage the opening/closing of the salon each day, • Maintaining cleanliness of the highest standards · Serve as subject matter expert in reservation system. • Inventory management and ordering of salon supplies, • Coach stylists on consultations with clients, • Promote retail products, • Help manage revenue objectives and staff goals, • Daily content uploads to social media and engagement with clients on reviews, • Constant interaction with clients and staff, • Researching new salon technology and developments, • 3-5 years’ experience working for an organization, • High School diploma or GED (required) · Proficiency in Microsoft Office (Word, Excel, etc.) · Experience with Canva and Quickbooks is preferred. · Retail experience is also preferred. · Familiar with social media platforms (Facebook, Twitter, LinkedIn, and Instagram) · Excellent client relationship skills including, but not limited to the ability to clearly and effectively communicate, problem-solve, multi-task, and take direction · Candidate must have high standards of professionalism, be dependable, take pride in his or her work, and can work in fast-paced environment. · Formal stylist certification is a plus

Job Description We are a dynamic IT & Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level. We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you! About the Role: As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies. Work Schedule & Hours: • Rotating 12-hour shift - 3 days on shift, 3 days off shift., • Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance., • Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues., • Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls)., • Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts., • Accurately categorize and prioritize tickets based on impact and urgency., • Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution., • Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges., • Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams., • Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools., • Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required., • Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience., • Provide clear and concise explanations to non-technical clients about issues and resolutions., • Operate ticketing systems efficiently to track, update, and resolve client issues., • Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support., • Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use., • Provide feedback on recurring client issues to improve internal processes and tools. · Operating Systems: * • Proficiency in Windows 10/11 for end-user support., • Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management., • Firewalls and Security:, • Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices., • Networking:, • Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols., • Ability to support and maintain network switches, routers, and wireless access points., • Ticketing Systems:, • Familiarity with IT ticketing systems for incident management and service requests., • Cloud Platforms:, • Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint., • Understanding of Azure and AWS for cloud resource management and services., • Multi-Factor Authentication (MFA):, • Configuration and administration of Duo or similar MFA solutions., • Cybersecurity Tools:, • Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events., • Expertise in deploying and managing Anti-Virus solutions to protect endpoints., • Backup Solutions:, • Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda)., • General IT Knowledge:, • Ability to quickly diagnose and resolve hardware and software issues., • Strong familiarity with industry best practices for system and network security. Qualifications: • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job Description Are you a people person with a friendly disposition? Do you love details and thinking on your feet? Are you interested in the tour and travel industry? Inside Out Tours, an award-winning NYC tour company, is seeking collegial, detailed oriented and computer literate individuals to assist with weekend tour logistics, guide supervision/recruitment, vendor relationships and itinerary building. Responsibilities: -Lead and supervise field operations and logistics on weekends(Saturday and Sunday) with the option of assisting during the week. Saturdays and Sundays (including early mornings) are mandatory but weekdays are flexible. -Process customer bookings and check in on-site in the field, ensure timely departure of groups and respond to customers in transit or with same day inquiries -Assist with obtaining and delivering equipment (including visual or audio materials) for tour guides -Improve tour guiding materials, including visuals, audio, and written materials -Assist in adopting best guiding practices in planning and execution of tours -Assist with uploading, processing and clearly recording client vouchers -Help with the supervision of tour guide compliance with company policies and procedures • Help optimize our existing customer service processes and methodologies, • Help management respond to operational issues, trouble shoots and improves operations to increase efficiency -Interface with tour guides on all administrative and scheduling matters • Assist with sourcing of transportation, vendors and tour site options -Assist with community relations with our company -Assist with customer service in the field -Assist with group tour logistics, scheduling and operations -form relationship with restaurants and venues and tourism partners across the city -Create turnsheets and travel itineraries for new groups -Serve as front-line contact person for weekend FIT and group tours when on duty Job Requirements: * Foreign Language (French, Spanish or Italian) is a BONUS * Experience working outdoors, in community outreach or in the field is preferred * MUST BE ABLE TO WORK EARLY MORNINGS - Mondays, Fridays, Saturdays and Sundays. * Must be able to work in HARLEM AND LOWER MANHATTAN * Able to work in a variety of weather conditions, rain or shine * Great communication skills * Must have access to a smartphone. * Tech savvy * Detail Oriented * Resourceful

Job Description This is a remote position with an ideal base location in New York City. What the Role Is The District Manager position will be responsible for overseeing the execution of Heaven Hill Brand’s (HHB) strategic initiatives through the management of distributors in Metro NY. The Manager will ensure that the distributor is adhering to brand policies, company objectives are being met and promotional activity is taking place. This position will lead, direct, train and manage the local Heaven Hill sales team, along with local distributor sales teams. The Manager will also work with the HHB Regional Manager to successfully develop, implement, execute & evaluate market depletion goals & KPI’s, pricing, and programming the brands within the distributor. How You Will Spend Your Time? • Supporting the Regional Manager, • Manage the day-to-day sales activities of the HH Market and Channel Managers, ensuring that goals and programs are executed and achieved, • Establish a collaborative working relationship with the Southern Glazer’s General Market leadership and key customers in the designated market area of responsibility, • Be visible at the distributor office, meeting with General Market sales leadership & management to ensure share of mind in pursuit of Heaven Hill’s goals and objectives, • Ability to manage distributor relating to the development and implementation of local merchandising program and ongoing performance evaluation, • Managing distributor on a day to day basis, ensuring adherence to our brand policies, distribution objectives are achieved, and promotional activity is taking place, • Direct distributor selling activities to achieve sale, distribution and merchandising goals, • Act as primary contact for distributor sales leadership & management to ensure they are informed of local and national objectives and programs while providing support for all sales-related activities, • Ability to negotiate pricing with distributor management, • Responsible for educating distributor and sales staff, • Observe competitive market activity and evaluate distributor execution against our initiatives, • Provide National Account mandate compliance and pricing requests in a timely fashion, • Stay informed and knowledgeable of customer and consumer trends, • Provide monthly market activity report to Regional Manager, including a list of objectives, accomplishments, competitive activity, special projects and/ or any needs, • Successfully launch all new products achieving volume and distribution objectives, • Provide feedback on effectiveness of marketing and sales initiatives, • Review programs and execution updates with distributor leadership & management, • Develop rapport with key retail accounts in region to ensure proper brand distribution, promotion, and shelf management are taking place, • Maintain accurate records regarding distributor profiles, organizational structures, and competitive brand alignments, • Manage all T&E expenses and local budgets for market, • Assist in the planning, coordination, and execution of market visits by internal HH personnel, such as ambassadors, leadership, and ownership, • Bachelor’s Degree in Business or related field recommended, • Minimum five (5) years’ sales experience in the spirits or wine industry, • Minimum two (2) years’ people management experience, • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems, • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction, • Excellent critical thinking skills, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, • Analytical skills, gathering data from a wide variety of sources, and presenting it in formats suitable for a wide variety of audiences, • Good managerial and effective presentation skills, • Strong oral and written communication skills, • Strong interpersonal skills, • Must be customer–centric with good negotiation and business expansion skills, • Proficient in using Microsoft Office, including Microsoft Word, Excel, and PowerPoint, • Emphasis in Management and/or Marketing, • Paid Vacation, • 11 Paid Holidays, • Health, Dental & Vision eligibility from day one, • FSA/HSA, • 401K match, • EAP, • Maternity/Paternity Leave Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status or any other legally protected characteristic. In New York, the expected compensation range for this role is between $130,000-140,000. Actual starting pay may differ based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Job Description BASIC FUNCTION The Assistant Financial Center Manager provides exceptional customer service while attending to customers' needs. The AFCM creates and fosters a cohesive team and promotes a positive work environment while overseeing the Financial Center Service Reps who perform both routine financial transactions and/or customer service functions. May cover multiple branches within the region. Assists tellers with more complex tasks and schedules the work flow. Demonstrates sound judgment and accountability with operational standards. Provides leadership, conflict resolution, process improvement and communication to the Financial Center Service Reps. Responsible for performing audit functions, participates in daily branch opening and closing procedures and required to perform operational tasks, coaching and performance management. In the absence of, or assisting the Financial Center Manager, responsible for the overall branch management including but not limited to operations, sales management and productivity. MAJOR RESPONSIBILITIES • Responsible for managing and executing the operations of the teller line, • Is the second in charge in the branch and is the acting manager in the absence of the Financial Center Manager, • Ensures all FCSRs are proficient with operations and compliance as it relates to their job, • Daily/Weekly/Monthly scheduling and coordination of teller line workflow, • Operates a teller draw and/or fills in on the platform as needed, • Ensures all FCSR’s and themselves actively & successfully participate in the internal sales process on a daily basis to meet all referral and sales expectations, • Assists the Financial Center Manager with the accurate completion of the branch monthly self-audit program, • Observes, coaches and develops FCSRs on an ongoing basis, • Recommends and implements the performance management process with FCSRs as needed, • Required to travel & work at other branches as needed, • Good interpersonal skills, including listening, written and verbal communication, • Ability to work with a wide variety of personalities in a courteous and professional manner, • Solid math and analytical skills, • Ability to understand and follow safety and security practices, • Strong relationship building skills, • Proven ability to build relationships through consultative conversations and to identify customer needs and translate those needs to sales opportunities, • Strong customer service/advocacy skills, • Good organizational and time management skills, • Good PC skills; and the ability to quickly learn other computer programs, including Microsoft office, • Ability to evaluate others on their performance, • Ability to effectively coach, develop and manage staff performance Education • Minimum of 2-5 retail banking experience, • Supervisory experience preferredBenefits, • Holidays, • Vacation, • Health/Dental, • Vision Service Plan, • Short Term Disability, • Long Term Disability, • Life Insurance, • Flexible Spending Accounts, • 401k Savings Plan, • Tuition Reimbursement, • Employee Assistance Program, • Free Employee Checking Account Salary Range: $50,501 -$78,105 annually

Job DescriptionJob Description Ingram Content Group (ICG) is hiring for a Manager, Book-to-Screen Rights to contribute to our team in our New York office. This is not a remote position, but hybrid schedules will be offered. The person hired for this role will be based in our NY office. In this role, you will manage MediaScout, a new and growing book-to-screen information service. You’ll lead a team focused on rights data acquisition, relationship and market development, and customer growth. As the Manager you’ll oversee sales development, implement product improvements, and influence our online branding and voice. You’ll be tasked with generating revenue for MediaScout. In addition, you will work with management to develop and forecast sales targets and appropriately manage expenses so we can scale our growth profitably. Do you have experience working with book-to-screen adaptations? Have a passion for helping publishers, agents, and authors be successful? ICG connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment, and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you! Required Qualifications: • Bachelor’s degree in Business Administration or related field, • 5 years’ experience in film &/or tv rights, entertainment industry, or related, • 2 years’ experience in Sales, • Manages a team of sales and business representatives, setting sales goals, establishing sales strategies, and ensuring a successful client experience., • Monitors and manages product development to meet customer and market needs., • Recruits, hires, trains, and conducts performance evaluations for associates, ensuring consistent application of company policies and taking corrective action when necessary., • Manages and grows client relationships by developing tailored pitches and leading and attending client business reviews., • Works with marketing and PR teams to develop and execute promotions, education, and training of MediaScout to ensure sales and pipeline growth and increased market share., • Works with the Finance team to manage and recommend pricing, discounts, expense targets, and contributes to budget planning and forecasting. Perks/Benefits: • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA., • 15 vacation days & 12 sick days accrued annually and 3 personal days, • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more, • Encouraged continued education with our tuition reimbursement program, • Financial and in-kind opportunities to engage with non-profits in your community, • Company match program for United Way donations, • Volunteer opportunities and in-kind drives for non-profits throughout the year All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. • EOE-Race/Gender/Veterans/Disabled, • We participate in EVerify., • EEO Poster in English, • EEO Poster in Spanish

Job Description MedSpa Manager An exciting opportunity awaits for a dynamic MedSpa Manager to lead the daily operations of a busy and growing MedSpa. This role blends business management, staff leadership, and community engagement with a strong emphasis on delivering an exceptional client experience. Benefits & Compensation • Competitive salary with performance-based incentives, • Health, dental, and vision insurance, • Paid time off, holidays, and sick days, • Employee discounts on services and products, • Professional development and training opportunities, • Supportive, team-oriented environment with opportunities for growthRequirements & Qualifications, • Bachelor’s degree, preferably in Sales, Marketing, or related field, • 1–2 years of experience in dermatology, aesthetics, or MedSpa operations, • Prior management or supervisory experience preferred, • Strong interpersonal and communication skills (verbal and written), • Proven ability to problem-solve, stay organized, and manage multiple priorities, • Proficiency in MS Office Suite; ability to quickly learn and manage new systems, • Availability to work SaturdaysMust Haves, • Oversee all day-to-day MedSpa operations, including scheduling, staffing, inventory management, financials, and compliance, • Lead and coach staff through daily huddles, quarterly check-ins, and annual reviews, • Monitor sales goals and KPIs, providing actionable strategies to achieve targets, • Conduct interviews, train new team members, and create staff development plans, • Manage budgets, review P&L, and ensure smooth execution of operational plans, • Represent the MedSpa in the community through outreach, marketing, and events, • Ensure compliance with OSHA, HIPAA, and MedSpa policies/proceduresPreferred Background & Skills, • Customer service expertise with a client-first approach, • Strong background in sales and community relationship-building, • Skilled in motivating, coaching, and team-building, • Comfortable handling tough conversations with professionalism and empathy, • Systems and process savvy, with experience in:, • Slack, • Gmail/G-Suite, • Zenoti, • iSolved

Job DescriptionBenefits: • 401(k), • Employee discounts, • Paid time off Job Description - Assistant General Manager Goldfish Swim School is the fastest-growing national learn-to-swim program across the country.We are currently offering an exceptional management opportunity with boundless career and professional growth pathways as our expansion across the vibrant landscape of New York continues. Join our team to embark on an exciting journey of personal and professional development! Applications for this position will be closed on 9/1/2024, post will be closed sooner if the right candidate is found, please apply ASAP if interested. Why Join Goldfish Swim Schools? At Goldfish Swim Schools, we are dedicated to fostering a supportive environment where children develop essential life skills and water confidence. As Assistant General Manager, you will play a pivotal role in ensuring the success of our swim school operations. We offer competitive compensation, professional development opportunities, and a collaborative team culture that values your contributions. See our video on the Goldfish Experience: Summary: As Assistant General Manager, you will assist in overseeing daily operations at our New Rochelle location, supporting a team of staff including swim instructors, lifeguards, and customer service representatives. Your responsibilities will include maintaining facility standards, assisting with marketing efforts, and promoting our core values to enhance customer satisfaction. Primary Responsibilities: • Assist in managing day-to-day operations according to Goldfish Swim School standards., • Support and coach staff to deliver high-quality swim instruction and facilitate optimal performance., • Collaborate with Deck Supervisors on class scheduling, customer service, and staff training., • Provide training and guidance in sales and marketing initiatives., • Assist in maintaining retail and vending operations., • Support private party operations to ensure adherence to operational procedures., • Familiarize yourself with scheduling and administrative software to optimize facility operations., • Assist in maintaining a safe and sanitary swim environment, adhering to safety protocols., • Participate in employee engagement activities to foster a positive workplace culture., • Support implementation of Emergency Action Plans and safety procedures. Job Qualifications and Skills: Required: • College degree preferred., • 3 years of leadership experience at the supervisory level., • Problem solver and creative thinking skills to identify and resolve challenges that students encounter., • Experience with Customer Relationship Management (CRM) software and sales tracking., • Experience with payroll systems and employee scheduling software., • Excellent leadership, communication, and interpersonal skills., • Positive attitude and a genuine desire to make a difference in the lives of children and families in our community., • Passion for customer service and a commitment to upholding Goldfish Swim Schools' core values (Integrity, Compassion, Trust, Accountability, and Fun)., • Some evenings until 8pm (~3/week) and one weekend day per week (5 hour shift, done by 2pm)., • Must pass background examinations (included with training). Preferred: • Experience as a youth sports instructor/coach, camp counselor, or aquatics instructor/supervisor is preferred. Ability to work with children, • Strong aquatics background, including instruction and lifeguard experience is desired, • Experience hiring, managing, and training teams, • Business experience in membership sales is ideal, • Experience with payroll systems and employee scheduling software, • Experience with maintenance of pool equipment and pool sanitation systems, • Ability to work collaboratively with cross-functional teams and thrive in a fast-paced environment, • Positive attitude and a genuine desire to make a difference in the lives of children and families in our community Benefits: • 401(k), • Health insurance, • Employee discount, • Flexible schedule, • Paid time off Goldfish Swim School New Rochelle is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see: NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Starting Pay Rate: $50,000-$65,000