Customer service supervisor jobs in Baltimore, Maryland - Page 5Create job alerts

Job Description Company Introduction Mitra is a high-energy, fast-moving company on a mission to become one of the largest and most profitable franchise organizations in the QSR industry. While our company is made up of an extremely diverse group of individuals, the essential common trait that we all share is passion. Passion for food, passion for growth, and passion for helping one another. We believe that skills can be acquired, developed, and sharpened over time, but passion is a part of your DNA. With your passion, Mitra will supply the tools and training you need to achieve incredible success in our organization. Job Summary As a Shift Supervisor your responsibilities include; restaurant operations, product preparation, customer relations, team management, and ensuring that the highest quality of products and services are delivered to each customer every day. Our Company Offers * 401k (company match) * Great Culture and Fun * Scholarship Program * Leadership Development * Great hours of operation * Work-Life Balance * Paid Training * Flexible Schedule Build Your Future Through Advancement Opportunities We offer a fun atmosphere and advancement opportunities… here's our Career Path! * Assistant Unit Manager – Continue to move up the ladder and become a manager with 6-24 months of Shift Supervisor experience * Restaurant General Manager – Reach the top with 2-4 years of Assistant Unit Manager Experience * Above Restaurant Leader – Continue to advance and build your career by moving into a regional position Role Expectations * Foster a positive, friendly, and collaborative work environment * Lead restaurant team with high customer service standards to reach goals * Drive achievement of restaurant success metrics in line with management objectives * Oversee guest experiences with friendly interactions, cleanliness, and exceptional product quality Skills and Qualifications * Leads by example with high standards and a goal-oriented mindset and takes pride in all tasks * Demonstrates an ownership mindset toward business results * Thrives in fast-paced environments, and deeply values customer service, food quality and guest experience Requirements * Must be 18 years of age or older and have reliable transportation to and from work * Dependable work record * Must be able to pass a criminal background check and the ability to work alongside minors * Minimum of 1-year customer service and supervisor experience * Authorized to work in the United States

Job Description The M.O.T. Traffic Manager supervises a work crew and performs daily work projects related to the maintenance of traffic. Duties & Responsibilities • Discusses traffic routing plans, and type and location of control points with superior., • Distributes traffic control signs and markers along site in designated pattern., • Directs movement of traffic through site, using sign, hand, and flag signals., • Warns construction workers when approaching vehicle fails to heed signals to prevent accident and injury to workers., • Informs drivers of detour routes through construction sites., • Comply with all safety policies, practices, and procedures. Report all unsafe activities to Safety Representative and/or supervisor., • Participate in proactive team efforts to achieve departmental and company goals., • Provide leadership to others through example and sharing of knowledge/skill., • American Traffic Safety Services (ATSSA) Flagger Certificate, • Supervisory experience, good communication skills, Strong customer service orientation, Professional demeanor, Ability to work well under pressure, Flexibility with regards to change, Strong work ethic.Company DescriptionGray & Son was founded in 1908 with a name synonymous with quality in commercial and residential construction. Through the years, we’ve expanded our services, added to our fleet and welcomed new employees, but we’ve never stopped living up to our name. Today, Gray & Son is a leading contractor in the Baltimore metropolitan area for both private and public construction projects. We specialize in asphalt paving, land excavating, utilities, concrete, demolition, soil stabilization, sediment control/storm water management and commercial snow removal. Uniquely qualified to manage the entire construction project for our customers, Gray & Son has the resources to provide many types of construction site work and restoration projects, including residential subdivisions, commercial lots, roadways, schools, park construction, health-care facilities, churches, athletic fields, industrial sites, shopping centers and more. We put pride in everything we do at Gray & Son ... from owning all of our fleet and reinvesting in our business, to ensuring that all of our employees and work sites are safe, to serving our customers and our community with unsurpassed service. After all, our reputation depends on it.Gray & Son was founded in 1908 with a name synonymous with quality in commercial and residential construction. Through the years, we’ve expanded our services, added to our fleet and welcomed new employees, but we’ve never stopped living up to our name.\r\n\r\nToday, Gray & Son is a leading contractor in the Baltimore metropolitan area for both private and public construction projects. We specialize in asphalt paving, land excavating, utilities, concrete, demolition, soil stabilization, sediment control/storm water management and commercial snow removal.\r\n\r\nUniquely qualified to manage the entire construction project for our customers, Gray & Son has the resources to provide many types of construction site work and restoration projects, including residential subdivisions, commercial lots, roadways, schools, park construction, health-care facilities, churches, athletic fields, industrial sites, shopping centers and more.\r\n\r\nWe put pride in everything we do at Gray & Son ... from owning all of our fleet and reinvesting in our business, to ensuring that all of our employees and work sites are safe, to serving our customers and our community with unsurpassed service.\r\n\r\nAfter all, our reputation depends on it.

Job Description Provides senior level administrative support to a single executive, physician or team. Performs advanced administrative tasks, such as preparing correspondence, reports and memos, responding to and screening telephone calls. Requires working knowledge of institution policies, practices and procedures. Collects, compiles and analyzes complex information of a highly confidential nature. Performs special projects of a highly skilled nature. Exercises considerable discretion and independent judgment. May serve as lead worker to lower level administrative staff in the same department; and other duties as assigned. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) required, • Three to five years related administrative experience; medical office experience is preferred., • Accurate typing and data entry skills, • Excellent organization skills, • Working knowledge of software used by department, • Proficiency in MSOffice (Word/Excel/PowerPoint/Outlook) is a must; working knowledge of internet research tools, • Knowledge of general customer service practices, • Ability to deal effectively and diplomatically with team members and public, • Ability to work in a team environment. Must be self-motivated and self-starter, • Attention to details, • Self-starter and ability to work independently in a dynamic and rapid changing environment ESSENTIAL FUNCTIONS • Edits, formats, and reviews a variety of documents and materials created by others. Proofreads for grammatical, typographical and basic content errors. Converts rough copy and drafts to final version quality reports, presentations, and documents. Includes incorporating edits from multiple reviewers, adding graphics and effects to presentations, and applying campus style guidelines., • May draft and sign routine correspondence and replies to inquiries which do not require technical program knowledge if directed by supervisor., • Develops, implements, and maintains paper and electronic filing systems which meet department needs and satisfy requirements for retention and information security. Enters, updates, and retrieves information as needed. Independently creates reports as needed., • Researches, analyzes, and summarizes information and source materials for reports independently and communicates findings orally and in writing., • Receives and reads incoming correspondence and information. Summarizes and prioritizes review of correspondence. Screens out items to be handled personally and forwards remainder with necessary background material., • Orders and maintains supplies and arranges for equipment maintenance. Reads and routes incoming mail, faxes and messages. Maintains filing system in organized manner. Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s geographical location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/ training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employee’s life, career and retirement. More information can be found here:

Job Description Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are. In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved. Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We're eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef's offerings. Production Lead schedules are identified below. Production Leads are hired into one (1) of the schedules. We are hiring primarily for Night shift at this time! OptionsShiftDays OffStart TimeEnd Time1DayWednesday, Thursday, Friday6:30 AM5:30 PM2DaySunday, Monday, Tuesday6:30 AM5:30 PM3NightMonday, Tuesday, Wednesday5:30 PM4:30 AM Actual schedules available may vary based on site needs at the time. A Production Lead is responsible for guiding a line or table of production associates during portioning, meal bagging/kitting, and shipping. They will lead, direct, guide and train assigned production employees. Detailed Responsibilities A Production Lead is scheduled to begin their shift prior to the start of production and is responsible for obtaining their production plan and targets for the day from the supervisor and setting up the portioning tables, meal bagging tables, and/or shipping line Production Targets • Collaborates with the Supervisor to get the production plans and targets for the day, • Follows production schedules to ensure order completion during allotted timeframes, • Effectively communicates the targets and production expectations to the production associates as well as their performance against the target, • Prioritizes and plans for potential product shortages during production and shipping and effectively communicates exact product and quantity needs to the warehouse runners to avoid any unnecessary downtime while waiting on replenishment., • Has a working knowledge of all Standard Operating Procedures (SOPs) for portioning, meal bagging/kitting, and shipping, • Sets up portioning tables, meal bagging tables, and shipping lines according to the Standard Operating Procedures (SOPs), • Gives consideration to the production targets and the established production plan when setting up portioning tables and based on number of production associates needed to run a line, • Shares recommendations for improvements to the SOPs with supervisor, • Ensures the table/pods has the labels, packaging, and product needed to get started at the beginning of the shift and start of new activity, • Ensures line does not overproduce portions or meal bags and therefore cause food waste and yield issues (i.e. only producing what is required) The Production Lead is responsible for overseeing all portioning and meal bagging/kitting for their assigned table/pod. This includes: • Utilizing Production Sheets, • Identifies and completes all sections listed on the production sheet, • Works with FSQA to verify all ingredients on the meal bagging/kitting line and complete the meal bag sign off on the production sheet prior to starting the line, • Works with FSQA to ensure meal bag checks are conducted every hour to minimize errors, • Packaging and Labels, • Retrieves more labels from the label office when needed, • Conducts hourly checks to ensure packaging and labels are correct for the ingredients being portioned or meal bagged, • Communicates shortages of labeled packaging to supervisor, • Portion and Meal Bag Quality, • Conducts an hourly check of the portions and meal bags to reduce the potential for errors, • SOPs and Targets, • Ensures the SOPs for portioning and meal bagging are being followed throughout the shift A Production Lead is responsible for assisting the Production Supervisor when running a shipping line. A Production Lead should have a working knowledge of all shipping lines (similar, hybrid, unique, and pick and pack) • Standard Tools and Forms, • Understands the Boxing Call out Sheet and how to use it to set up and verify the line, • Knows and follows the SOP for transitioning between similar runs (i.e. similar sign off for CHI, use of red trays to cover all meals not included in run for CA), • Coordination across departments, • Works with warehouse to ensure the line has all required product and does not experience downtime as a result of product shortages, • SOPs and Production Targets, • Makes sure the SOPs for box packing, shipping, and/or Pick & Pack is being followed throughout the entire shift The Production Lead is responsible for delivering counts to the Supervisor and following Home Chef's inventory management procedures. Specifically, a Production Lead is responsible for: • Counting output, • Collects counts every hour (CHI) or two hours (CA) to deliver to Supervisor, • Delivers numbers of meal bags and WIP produced at the end of each workday, • Inventory management procedures, • Makes sure that the red, grey and green crates all have clear and legible labels, • Ensures all old labels have been removed from red trays, • Ensures all completed portion and meal bag towers are tagged according to SOP (i.e. plastic wrap w/ meal name, count, and date for CHI and masking tape for CA) A Production Lead is responsible for enforcing and executing Home Chef Food Safety Policies on the production floor. • GMP Enforcement and Education, • Ensures FSQA is conducting a GMP check on all their associates at the start of the shift and after lunch, • Calls out and corrects GMP violations when they occur, • Understands the complete scope of GMPs. This includes but is not limited to:, • Changing gloves after touching floor mats, leaving the production area, or before portioning a new item, • Washing hands at the designated handwashing station, • Changing hairnet when returning from the restroom, • Employee Safety, • Ensure associates are utilizing proper Lifting Techniques when moving and picking up items., • Attends all safety trainings to maintain safety compliance, • Escalates any employee safety risks to the Safety Supervisor, • Ensures team is accounted for (roll call) and at the designated spot in the event of an evacuation, • Pre and Post-Operative Sanitation, • Ensures work area (portioning table or meal bagging line) is clean (i.e. tables have been sanitized and floors are free of spills and debris), • Ensures plant cleanliness, 5S compliance and GMP practices at all times A Production Lead is responsible for supervising production associates working on their table/line. This includes but is not limited to: • Production Pace, • Makes sure team is hitting production targets for portioning, meal bagging, shipping and any other assigned activities, • Sets example of expected work pace for the entire line, • Line Integrity, • Identifies and escalates any disruptive behavior (e.g. excessive talking or slow work pace) on the line to a Supervisor and moves associates as needed to improve the line's output, • Conflict Resolution, • Works to quickly and calmly resolve conflicts between associates on the line, • Follows the facility GMPs and helps enforce them throughout the facility, • Ensures safe working conditions for all team members and corrects and/or escalates safety risks when identified Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities. • General high school degree, or equivalent, (e.g. GED)., • Must be able to lift up to 50 pounds with or without reasonable accommodation, • Must have floor presence and be able to stand/walk for up to 10-12 hours, • For Home Chef Employees - Strong attendance and performance record is required for this position More About UsPerks and Benefits • Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!, • Medical, dental, vision, life and disability insurance available, • Paid holidays, sick time and vacation time, • 401k program We are pragmatic next-level thinkers. We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking. We take ownership. We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals. Be at Home at Home Chef We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you'll be able to bring your whole self to an inclusive and enjoyable workplace. We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at . Home Chef offers the base salary range as posted below, with the exact offer depending on factors such as geographic location, experience, skills, and internal equity. While compensation is within the provided range, it is not typical for offers to be made at the upper end. In addition to base salary, Home Chef provides a comprehensive benefits package, including healthcare coverage, 401k match, and paid time off. Maryland Pay Range$21.75—$21.75 USD To view the California Applicant Notice click here

Job DescriptionSalary: PHP 283.63 per hour ABOUT HOLBROCK ESTATES SUPPORTIVE HOUSING PROGRAMS: HolBrock Estates is a Baltimore-based management and consultation firm dedicated to empowering economically disadvantaged, disabled, and high-risk individuals through the development and oversight of impactful housing and support programs. While HolBrock Estates does not directly own the programs it supports, it plays a pivotal role in designing, managing, and consulting for a wide range of services including homeless shelters, assisted living facilities, and supportive housing programs. With nearly a decade of experience and over 5,000 individuals impacted, HolBrock Estates applies a holistic, person-centered approach that connects underserved populations with essential servicesranging from stable housing and life skills training to job placement, entitlement advocacy, and nutritious meals. The firm specializes in helping providers serve individuals with complex needs who are often excluded from traditional systems of care. At HolBrock Estates, we envision a society where all individualsregardless of disability or socio-economic statushave the opportunity to achieve stability, dignity, and independence. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (443) 539-8508 HUMAN RESOURCES PHONE NUMBER: (443) 539-8508 ext 10 POSITION TITLE: Administrative Assistant ALTERNATE TITLE(S): Program Support Clerk, Housing Administrative Coordinator COMPANY: HolBrock Estates Supportive Housing Programs DIVISION: Operations DEPARTMENT: Supportive Housing Programs UNIT: n/a BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM 5:00 PM ACCOUNTABLE TO: Operations Manager 5 (Chief Operations Officer, in absence of Operations Manager 5) ACCOUNTABLE FOR: Providing administrative support to the Supportive Housing Programs, ensuring documentation, coordination, and communication systems run smoothly CLASSIFICATION: W8BEN hourly COMPENSATION RANGE: PHP 283.63 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Administrative Assistant supports HolBrock Estates Supportive Housing Programs by performing clerical and organizational tasks to ensure smooth daily operations. This role assists with documentation, scheduling, communication, and logistical support for resident programs, case management services, and housing compliance. Reporting directly to the Operations Manager 5, the Administrative Assistant helps maintain accurate records, facilitates resident support efforts, and serves as a liaison between staff, clients, vendors, and external partners. SCHEDULED DUTIES AND RESPONSIBILITIES: • Answer and direct phone calls, emails, and visitor inquiries related to supportive housing services, • Prepare correspondence, reports, schedules, and intake packets for new residents, • Manage digital and physical filing systems, including resident case files, incident reports, and vendor records, • Track and schedule appointments, inspections, transportation requests, and internal meetings, • Maintain supply inventory, order office materials, and coordinate deliveries for housing sites, • Assist program staff with compiling service documentation, submitting referrals, and logging progress notes, • Support housing compliance by maintaining checklists and audit-ready documents, • Maintain confidentiality of all resident and personnel records UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Take initiative to identify areas for process improvement and cost savings, • Assist with special projects, vendor transitions, and system implementations as assigned, • Participate in interdepartmental workgroups focused on performance improvement or new service lines, • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Co-facilitate orientation of new hires, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance and improve company performance, • Support event coordination for resident engagement activities and provider outreach, • Assist with implementation of new operational procedures, forms, or tracking systems, • Troubleshoot equipment or facility service issues and coordinate with vendors for resolution, • Support onboarding/orientation for new housing staff or volunteers, • Participate in internal audits, surveys, or reviews as assigned, • Provide administrative support to other departments or teams during staff absences, • Maintain a professional and trauma-informed presence while engaging with vulnerable populations, • Prolonged periods sitting at a desk and working on a computer, • Occasional lifting up to 25 pounds, • Remote only, • Strong organizational and time management abilities, • Excellent communication and interpersonal skills, • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and cloud-based systems, • Ability to multitask and adapt to changing priorities, • Commitment to confidentiality and trauma-informed service practices, • Basic understanding of housing services, behavioral health, or case management a plus LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • High school diploma or equivalent (required); Associates or higher degree preferred, • Minimum of 2 years administrative or customer service experience, preferably in housing, human services, or nonprofit sectors, • Must pass background and reference checks, • Familiarity with Maryland housing programs, Medicaid documentation, or HMIS preferred

Job DescriptionSalary: PHP 397.08 per hour ABOUT ENTERPRISE MANAGEMENT: Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service. Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-5345 HUMAN RESOURCES PHONE NUMBER: (667) 309-5345 ext 10 POSITION TITLE: Training & HRIS Development Specialist ALTERNATE TITLE(S): HR Systems Specialist, Employee Onboarding & Systems Coordinator COMPANY: Enterprise Management Solutions, Inc. (in support of all customer companies under contract) DIVISION: Human Resources DEPARTMENT: Training & HRIS Development UNIT: n/a BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM EST 5:00 PM EST ACCOUNTABLE TO: Human Resources Manager (Chief Human Resources Officer in the absence of theHuman Resources Manager) ACCOUNTABLE FOR: Supporting employee onboarding, training development, HRIS maintenance, and data accuracy across the HR lifecycle CLASSIFICATION: W8BEN; contractual 40 hours per week paid hourly COMPENSATION RANGE: PHP 397.08 per hour, commensurate with experience and qualifications ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Training & HRIS Development Specialist is responsible for designing, delivering, and maintaining staff training programs, onboarding processes, and human resources information systems (HRIS) for Freedom Health Systems. This role supports multiple service lines by coordinating orientation, maintaining staff training compliance, and ensuring the integrity and accuracy of personnel data in HR platforms. This position is critical in ensuring a smooth employee experience from hire to separation, while ensuring all digital HR systems remain current and compliant with internal and regulatory standards. SCHEDULED DUTIES AND RESPONSIBILITIES: • Coordinate and facilitate employee orientation and onboarding across multiple departments, • Design and maintain digital and instructor-led training modules for staff at all levels, • Track and maintain employee training logs, certifications, and compliance deadlines, • Administer and troubleshoot the HRIS system (e.g., Paycom), ensuring accurate entry of staff data, assignments, and reporting structures, • Collaborate with department leaders to customize training for role-specific requirements, • Maintain and regularly update orientation curriculum, training documents, and onboarding checklists, • Monitor training compliance by auditing records and sending reminders for mandatory training renewals, • Support development and implementation of staff development plans and continuing education initiatives, • Create reports and dashboards within HRIS for leadership and compliance monitoring, • Ensure new hires are entered into HRIS with correct titles, supervisors, and department coding, • Maintain lifecycle liaison assignments and document orientation tracking in HR dashboards UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance, • Participate in HR special projects such as policy rollouts or engagement campaigns, • Assist with planning and executing internal training events and professional development series, • Provide system support and troubleshooting assistance to employees and supervisors using HRIS tools, • Partner with QA, Compliance, and IT teams to align HRIS data and access levels with audit standards, • Review onboarding and offboarding metrics and identify trends or bottlenecks, • Participate in cross-functional teams for HR process improvement, staff engagement, and retention initiatives PHYSICAL DEMANDS: • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • Proficiency with HRIS systems (e.g., Paycom, ADP, BambooHR), • Excellent verbal, written, and digital communication skills, • Ability to facilitate training in person and virtually, • Strong project management, time management, and collaboration abilities, • Knowledge of HR compliance requirements (e.g., HIPAA, ADA, EEO), • Data accuracy, recordkeeping, and process design skills LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • 13 AIHR certifications, • SHRM certification, • Bachelors degree in Human Resources, Education, Business Administration, or related field (required), • Minimum 23 years of experience in HR, training coordination, or systems administration, • Experience managing or supporting HRIS platforms required, • Instructional design or adult learning certification preferred, • Ability to pass background and reference checks

Job Description AMPORTS has been a leader in the global automotive service industry for over 60 years. With multiple locations in the United States and Mexico, AMPORTS is one of the largest auto processors in North America. We believe in a perpetual commitment to quality, safety, operational excellence, and customer satisfaction. Our purpose at AMPORTS is to leverage our port and terminal infrastructure, creating capacity, value, and supply chain solutions for finished vehicles. We take pride in providing service to our customers that is matched by no other. We know how to work hard, play hard, and recognize success. We want to welcome go-getters that are motivated to focus on pooling resources, knowledge and skills to get the job done. Summary/Objective Supervisor and coordinate all department activities, including customer relations, scheduling, staffing, safety, and daily/monthly/yearly production goals. Comply with ISO standards Essential Functions • Knowledge of all operations within the facility., • Resolve conflicts with AMPORTS associates., • Comply with ISO standards., • Provide training to AMPORTS associates., • Enforces company policies and procedures., • Assist facility manager., • Meet daily with team leads., • Attending staff meetings., • Must be detail oriented., • Effective communicator in listening, writing, and verbal., • Ability to solve problems., • Ability to work as a team., • Ability to organize and prioritize competing responsibilities., • Punctual and dependable person., • Ability to lead a team. Supervisory Responsibility This position has direct reports. Work Environment Well-lighted, heated and/or air-conditioned indoor office, production setting, outdoor/indoor shop environment or enclosed vehicle with adequate ventilation and protection from extreme weather conditions Physical Demands Light physical activity performing non-strenuous daily activities of an administrative or production/technical nature. Manual dexterity sufficient to reach and handle items. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are primarily 8 hours each day, Monday through Friday on a day shift. This position often requires overtime. Travel This position does not require travel requirements. Required Education and Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Education and Experience One-year certificate from college or technical school, or three to six months of related experience and/or training, or equivalent education and experience. Computer Operations Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc. Work Authorization/Security Clearance Must be able to obtain TWIC badge (Transportation Working Identification Credential). Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Amports is an equal opportunity employer and diverse candidates are encouraged to apply.

Job DescriptionPapa John’s is looking for a full-time, energetic and dedicated Assistant General Manager to join our team. As the Assistant General Manager, you will oversee day-to-day operations of the restaurant, ensuring profitability, quality, customer satisfaction, and employee development. You will also play a key role in creating a positive work environment and upholding Papa John’s values and culture. In the absence of the General Manager, you will assume leadership responsibilities to ensure the continued success of the restaurant. The ideal candidate is a motivated leader with a passion for delivering exceptional service and developing a high-performing team. You’ll work closely with the General Manager and Area Supervisor to achieve store goals and contribute to the overall success of the business. Why Papa John’s? At Papa John’s, we are committed to creating a positive, supportive work environment that allows employees to grow and thrive. Join a company with a strong culture of teamwork and a dedication to providing excellent service and high-quality products. If you’re looking for an opportunity to build your career in the restaurant industry, Papa John’s is the place for you! Key Benefits • Bi-weekly pay with daily tip payouts., • Opportunities for career advancement into other management roles., • Employee discounts on food both on and off the clock. • Ensure adherence to food safety standards and quality control guidelines., • Lead by example and support the development of your team., • Oversee the daily operations of the restaurant, ensuring exceptional customer service and efficient service delivery., • Collaborate with the General Manager and Area Supervisor to achieve business goals., • Maintain a clean, organized, and efficient work environment.Qualifications:, • Completion of the Papa John’s Manager Development Program through our training platform., • Strong leadership skills with a focus on customer satisfaction, employee development, and product quality., • Willingness to accept a General Manager position if a position becomes available in a reasonable distance., • Exceptional organizational and time management skills., • Previous restaurant management experience or experience in a similar role is a plus.About Company Papa John's seeks people who have an entrepreneurial spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities, and meaningful work combine to produce not only the best pizza but also the best team members! Better Opportunities. Better People! At Papa John's, we call ourselves team members instead of employees because we believe it is only through a strong team we can produce the best experience for our customers. Whether at our corporate campus, distribution centers, our restaurants, or located internationally; Papa John's has a variety of positions for talented and passionate people. Papa John's is an equal-opportunity employer and provides excellent career opportunities for our entire team. Our company philosophies of promotion from within and rewards based on performance are important elements of our company culture.

Job DescriptionDescription: If you enjoy delivering Five Star Service to every client, every time, About Faces may be for you. About Faces Day Spa & Salon, Maryland's Choice for exclusive day spa services and products has a current opportunity for a SHAMPOO TECHNICIAN, for our Pikesville location. This is a wonderful position for an individual interested in pursuing a career in Hair. Must be able to work Evenings and Weekends! This is a great opportunity for people minded individuals interested in the beauty and spa industry. We are always looking for individuals seeking to begin a career in this field.This position entails: • Shampooing clients, • Interacting with Hair Stylists to ensure proper hair treatments, • Laundering and stocking the spa and salon with towels and robes Position Title: Shampoo Technician Classification: Non-Exempt/Hourly Reports to: Hair Department Manager Department: Client Care Job Summary: This is a key position that provides friendly and efficient customer service and shampoo functions to all hair service clients, as well as provides laundry and cleaning support to the location. Essential Functions: • Greets and welcomes client upon arrival to shampoo area with proper personal introduction, • Assess client shampoo and conditioning needs based on hair stylist recommendation and/or hair type, • Informs client of specific shampoo, conditioner and treatment products along with general product knowledge, • Makes client comfortable in shampoo chair, • Uses towels to ensure client remains dry, • Determines comfortable water temperature, • Performs shampoo, scalp massage and color rinse services using current protocols, • Sanitizes shampoo bowls between clients following current protocols, • Applies hair treatments and hot towel treatments as directed using current protocols, • Sweeps hair in department and maintains overall neatness of shampoo area, color area and hair department, • Performs laundry of all salon towels, capes, smocks, spa towels, robes and linens to meet demand of operation, • Handles customer’s questions and directs them to appropriate staff personnel., • Interacts with staff in a professional manner, assisting hair departments as needed., • Communicates all pertinent information to the Hair Department Manager or Location Manager., • Attends all required shampoo training provided by About Faces to gain knowledge and become proficient with its shampoo protocols and product lines., • Participates in quarterly inventory counts when requested., • Promotes salon/spa services through professional knowledge, presence and conversation with customers., • Ensures that all clean-up duties are completed prior to opening and/or closing and whenever necessary., • Maintains a professional neat and clean appearance according to About Faces standards and dress code. Additionally wears an apron at all times, • Maintains client amenities as needed or directed in accordance with amenities programs., • Enjoys working with people., • Attentive to details., • Ability to effectively communicate in oral and written communications., • Detail oriented, friendly, and organized., • Ability to adapt to changing guest needs., • Ability to coordinate and collaborate with staff at all levels., • Ability to maintain composure and professionalism in unpleasant situations., • Ability to solve problems and be proactive., • Ability to memorize and remember guests names., • Ability to learn the About Faces computer software program., • Proficient in knowing and understanding all retail products and services., • Adaptable to schedule changes and working conditions., • Ability to mentor other staff members when requested., • Ability to manage multiple tasks and put them in priority., • On a regular basis, requires the ability to stand for long periods of time., • On a regular basis, requires walking and at some locations walk stairs., • On a regular basis, requires the ability to handle multiple tasks with composure and ease., • On a regular basis, requires the ability to reach with hands and arms., • Prior spa/salon experience helpful but not required., • Ability to operate effectively in stressful situations., • Customer service, communication, and interpersonal skills required., • Attendance and participation in company meetings/trainings as scheduled., • Ability to be flexible with scheduling (days, weekends, holidays)., • Work additional hours (within reason) during peak seasons and when requested. The Shampoo Technician will be required to manage a number of responsibilities at one time, and may be interrupted to meet the needs and requests of staff, visitors and guests. The Shampoo Technician may find the environment to be busy, noisy, and schedule critical. S/he will be tasked with using various types of equipment (shampoo bowls, washing machine, dryer, coffee maker etc.). Additional responsibilities to support services may differ dependent upon the location. S/he will need excellent organizational, customer service, time and stress management skills to complete the required tasks. The above position description is not intended to be an all-inclusive list of duties and standards of the position. Other instructions and related duties may be assigned by the supervisor

Job Description Job Type: Full-time Duration of role: Permanent Position: 1 Reporting to: Plant Manager – Red Lion 2 and Baltimore Location: Red Lion (Plant #2), PA or Baltimore, MD About Us At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors, for over 60 years. With revenues of over $600m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering to craft solutions, by working collaboratively with clients as a trusted partner. Tate continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate’s world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact. We are excited to potentially welcome you as part of our team as we continue to grow on a worldwide scale. About the Role The Planning & Scheduling Manager will be responsible for overseeing, coordinating, and managing all scheduling, logistics, and transportation operations for the Red Lion (Plant #2) and Baltimore manufacturing operation. The role ensures efficient planning and execution of production schedules, inventory management, and supply chain processes to meet customer demands and company targets. The manager will work closely with cross-functional teams, including production, sales, and customer service, to ensure the timely and cost-effective delivery of goods. What You’ll Do • Scheduling & Planning:, • Develop and maintain master production schedules based on sales forecasts, customer demands, and inventory levels., • Work with production teams to adjust schedules as necessary, ensuring timely fulfillment of orders., • Optimize scheduling processes for maximum efficiency and minimum downtime., • Balance workloads and capacity across different divisions to meet production targets and deadlines., • Logistics & Distribution:, • Oversee the movement of goods from suppliers to production operations and finished products to customers., • Manage and optimize transportation routes to reduce costs and improve delivery times., • Collaborate with 3PL providers and internal logistics teams to ensure high service levels and on-time delivery., • Implement strategies to mitigate transportation risks, such as delays, accidents, or supply chain disruptions., • Inventory Oversight:, • Monitor inventory levels to ensure adequate stock of materials, parts, and finished products while minimizing excess inventory., • Work with procurement teams to ensure timely delivery of raw materials for production., • Team Leadership & Development:, • Lead and mentor a team of schedulers, logistics coordinators, and supply chain professionals., • Provide training and support to ensure continuous improvement in scheduling and logistics processes., • Foster a collaborative and results-driven team environment., • Process Improvement & Reporting:, • Identify areas for process improvements in scheduling and logistics, • Implement and monitor key performance indicators (KPIs) for scheduling accuracy, delivery performance, and logistics costs., • Prepare regular reports on logistics performance, scheduling compliance, and cost efficiency for senior management., • Utilize data-driven analysis to make recommendations for optimizing operations., • Customer & Supplier Relations:, • Liaise with customers to ensure delivery timelines are met and address any logistical concerns., • Build and maintain relationships with suppliers and carriers to ensure reliable and cost-effective service., • Manage and negotiate contracts with third-party logistics providers and transportation companies. Additional Expectation • Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy., • Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands., • Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System., • Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service. What You’ll Bring • Skills & Competencies:, • Strong knowledge of scheduling software and supply chain management tools (e.g., SAP, Oracle, JDA). Knowledge of Infor XA preferred., • Excellent leadership and team management skills., • Strong problem-solving abilities with a focus on data analysis and continuous improvement., • Effective communication and interpersonal skills, with the ability to work across departments., • Experience in logistics cost management and route optimization., • Ability to manage multiple priorities and make quick decisions under pressure. Preferred Qualifications: • Experience with Lean, Six Sigma, or other continuous improvement methodologies., • Knowledge of transportation regulations and international logistics., • Experience managing third-party logistics (3PL) providers. Work Environment: This is a full-time position with a combination of office work and frequent interaction with warehouse and logistics operations. Occasional travel may be required to various divisional sites, supplier locations, or customer facilities. Employee Benefits • Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally., • World of WellnessPhilosophy: We empower you to take charge of your health and well-being. You’ll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness., • Corporate Social Responsibility:Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world., • Skills Development:Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted – allowing you to be more versatile and develop a broader skill set., • Mentorship and development:At Tate, we don’t believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future., • Culture:We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence. Tate is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Stay connected with us on LinkedIn for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions.

Job Description About Us Papa John’s is more than just pizza – we pride ourselves on fostering a supportive and inclusive workplace where employees can thrive and grow their careers. We’re looking for a full-time, driven Assistant General Manager to join our team. If you have a passion for leading teams, delivering excellent customer service, and making sure everything runs smoothly, we want to hear from you! As Assistant General Manager, you’ll be responsible for overseeing the daily operations of the restaurant, maintaining high standards of food quality, customer satisfaction, and operational efficiency. You’ll work closely with the General Manager and Area Supervisor to ensure goals are met while fostering a positive workplace culture. In the absence of the General Manager, you’ll step up and take charge of the restaurant. Why Join Papa John’s? • Bi-weekly pay with daily tip payouts for extra income., • Opportunities for advancement – we love promoting from within!, • Employee discounts on pizza and more – both on and off the clock., • Supervise all restaurant staff, ensuring customer satisfaction and operational excellence., • Collaborate with the General Manager and Area Supervisor to achieve business goals., • Maintain a clean, organized, and efficient work environment., • Ensure adherence to food safety standards and quality control guidelines., • Lead and develop a high-performing team by providing guidance, coaching, and support.Qualifications:, • Must have reliable transportation to get to and from the store, the bank, and required meetings., • Previous restaurant management experience or experience in a similar role is a plus., • Exceptional organizational and time management skills., • Completion of Papa John’s Manager Development Program through our in-house training platform., • Strong leadership skills with a focus on customer satisfaction, employee development, and product quality.About Company Papa John's seeks people who have an entrepreneurial spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities, and meaningful work combine to produce not only the best pizza but also the best team members! Better Opportunities. Better People! At Papa John's, we call ourselves team members instead of employees because we believe it is only through a strong team we can produce the best experience for our customers. Whether at our corporate campus, distribution centers, our restaurants, or located internationally; Papa John's has a variety of positions for talented and passionate people. Papa John's is an equal-opportunity employer and provides excellent career opportunities for our entire team. Our company philosophies of promotion from within and rewards based on performance are important elements of our company culture.

Job DescriptionThe Opportunity The Baltimore Regional Housing Partnership (BRHP), which operates the Baltimore Housing Mobility Program, is a 501(c)(3) that assists over 4,000 qualified families in moving from areas of concentrated poverty and obtaining quality and affordable housing in communities with strong schools, low crime, and ample job opportunities in high opportunity areas within Baltimore City and Anne Arundel, Baltimore, Carroll, Harford, and Howard Counties. BRHP seeks a Counseling Supervisor who cares about providing the best service to low-income families and whose duties include monitoring counseling staff to ensure they are meeting and/or exceeding BRHP performance standards in accordance with the Program’s administrative policies and procedures. The Counseling Supervisor will support BRHP’s mission, vision, and values by providing effective supervision to the counseling team and excellent customer service to a diverse client population. Conducting all job functions according to BRHP’s Administrative Plan, Housing and Urban Development (HUD) regulations, the Thompson settlement agreement, and other state and local requirements, the position requires someone that can serve as an organization-wide leader and demonstrate competencies and values of BRHP. Essential Duties and Responsibilities The below statements are intended to describe the general nature and scope of work for the Counseling Supervisor. This is not a complete listing of all responsibilities, duties, or skills required. • Lead and supervise a team of 3-5 counselors in providing high quality counseling services for clients, • Ensure compliance with BRHP’s Administrative Plan, Standard Operating Procedures, HUD Regulations, and the Thompson settlement agreement, • Track counseling efforts for quality and efficiency, • Determine staff training needs; provide appropriate training and coaching to improve performance, • Monitor and approve staff timesheets, performance plans, evaluations and disciplinary actions, • Provide recommendations for enhancements to the Yardi and SharePoint software platform, • Ensure staff provides professional and comprehensive customer service to internal and external customers, • Monitor counselor workflow of housing assistance requests, • Track and prioritize internal referrals to Project Based Voucher properties, • Customize counselor follow-up of Individual Training Plans, • Approve applications requests for financial assistance for supplemental program offers, • Approve requests for security deposit loans and draft repayment agreements, • Provide long-term client needs assessment follow-up, • Approve voucher extension requests, • Track and analyze reports of neighborhood discrimination move suppression, • Provide excellent customer service to participants, landlords, co-workers, clients and vendors, • Evaluate procedures and processes to provide recommendations for program excellence, • Promote open communications between teams, departments and divisions, • Assist in recruiting, selecting, and training new hires, • Schedule and manage weekly team meetings, relaying team targets, and suggesting shifts in individual duties to meet program needs, • Analyze productivity patterns and explain anticipated needs with management team, • Navigate through various software and computer programs, especially Microsoft Office Suite, • Perform other duties as assigned General Requirements • Honesty and integrity, • Professional behavior and respect for colleagues, clients and external partners, • Collaborative, supportive approach to work, open-minded to learning new process with an ability to manage change, • Track record of reliable attendance and punctuality, • Strong work ethic, • Ability to work in a fast-paced, team environment, • Ability to handle and prioritize multiple projects, deadlines, and excellent time management, • Experience working with a diverse population Counseling Supervisor Required Knowledge & Skills • Ability to effectively supervise, coach and motivate staff, • Ability to gain thorough knowledge of BRHP’s policies and procedures, • Ability to act as a representative of the Baltimore Regional Housing Partnership to the public, • Experience providing effective, direct counseling services to low-income clients, • Ability to interpret and implement regulations pertaining to the program, • Excellent interpersonal, interviewing, counseling and communication skills, • Excellent customer service and organizational skills, • Careful attention to detail Qualifications, • Bachelor’s degree from a regionally accredited institution in Social Work, Counseling, Psychology, Social Science or a closely related field; 3 years of work experience providing direct counseling services to a diverse client population; and, • 3 years of supervisory experience for a public agency or related experience in social service or community service field, • Valid Maryland driver’s license and automobile insurance required Preferred Qualifications, • Master’s degree from a regionally accredited institution in Public Administration or Social Science, • Licensed Social Worker, • Prior experience working with a Housing Choice Voucher program or other affordable housing program, • Knowledge of Efforts to Outcomes and Yardi software How to Apply • Job Type: Full-time, Exempt, • Office Hours: 8:30am-5:00pm. This position may operate on a non-conforming schedule 2-3 days a week., • Salary: $63K-$65K Annually (firm) Additional Details • This position includes competitive pay, flexible time off, a benefits package (medical, dental, vision, STD, LTD, life insurance and Flexible Spending plans) and a meaningful 403B contribution match, • Candidates may be eligible for bonuses throughout the year, • Applications and resumes are reviewed on a rolling basis, • The estimated time to complete the recruitment process can be up to four weeks, • In-person work is required for the first 8-12 weeks of employment (timeframes may vary), • BRHP is an equal-opportunity employer committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status. Please note: Though we are currently operating under a hybrid work model, an onsite/in-office presence is required!

Job DescriptionDescription: Full Sail Media is seeking an exceptional, talented individual to join operations in our growing company as a Bindery Specialist at our Baltimore location. Full Sail Media seeks driven individuals who share its passion for intuitive and quality print marketing and customer service surpassing that of our competition. This is a unique opportunity for an individual with interest and experience to work and be involved with the finishing process of digital and offset print production. The Bindery Specialist candidate must possess excellent communication and interpersonal skills with clients and staff. The Bindery Specialist candidates must be highly organized and be able to work efficiently on multiple projects to meet tight deadlines. The right candidate will be extremely well organized, detail-oriented and adept at maintaining multiple calendars. They will be accustomed to ever-changing, fast-paced deadline work and providing creative solutions with a "can do" and "team player" attitude. The basic duties below are necessary, however not limited to the following. BINDERY SPECIALIST JOB DESCRIPTION: The main responsibility of the Bindery Operator is to set up, run and finish jobs on our bindery equipment, and preparing them for shipping and delivery. BINDERY OPERATOR ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. 1. Receive and organize stock and materials, 2. Reads job jacket to verify quantity, page count and finishing processes needed to complete the job., 3. Box or skid pack products, 4. Loads machines with various materials., 5. Deliver completed project to next operation;, 6. Assist in performance of routine preventative maintenance as required;, 7. Cleans area, 8. Checks folds and stitching, cutting against sample to ensure everything is correct., 9. Fills shipping cartons with the product, verifies that the quantity and product details on the shipping label matches actual product in carton Qualifications Ability to: 1. Work 8 hour shifts and overtime as needed., 2. Lift or move up to 50 lbs., 3. While performing the duties of this job, the employee is regularly required to stand, walk, reach with hands and arms, and to stoop, kneel, or crouch., 4. Ability to multitask and meet deadlines daily, 5. Attention to detail, checking quality on every job, 6. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

Job DescriptionDescription: About Faces Day Spa & Salon is currently seeking a Nail Technician to work in our Towson location. Come to work for an award-winning spa and salon. Founded in 1970, About Faces is a family run business that is Maryland's Choice for Spa and Salon services. About Faces offers a competitive compensation and benefits package that includes the following: · Commission and guaranteed pay for new service providers · Opportunities for incentives · Paid time off · Medical, dental and vision insurance · Life and disability insurance · 401(k) retirement plan Members of our team also enjoy working with a fantastic and positive team, hands-on training and mentoring, assistance and guidance in growing professionally, and the opportunity to have a positive impact on others. Position Title: Nail Technician Classification: Exempt/Hourly/Commissioned Reports to: Department Manager and/or Location Manager Department: Nail Job Summary: Specializes in nail care services to provide client satisfaction with professional service, education and consultation. Essential Functions: • Provides a caring environment to all clients and staff members at all times., • Follows About Faces protocol when performing any nail care consultation or service., • Attends all training provided by About Faces to gain knowledge and become proficient with professional and retail products and services., • Accountable to achieve key metric goals in Service Sales, Retail Sales, Pre-Booking and Client Retention., • Supports retail sales area and maintaining it as needed and during downtime., • Ability to work independently and as part of a team., • Attends and participates in all company required trainings and meetings., • Records services furnished to the client and completes client’s home care sales and product prescription., • Maintains a clean and organized work space., • Maintains all client records and documentation as required., • Maintains sanitized and sterilized instruments and equipment in the work area at all times., • Builds and maintains a growing client base., • Assists in store duties as required by location., • Maintains company dress code and presents a professional appearance and demeanor., • Cross promotes services in other departments., • Nail Technician License/Cosmetology License as required by State of Maryland., • Ability to coordinate and collaborate with staff at all levels., • Ability to effectively communicate in oral and written communications., • Ability to assess client’s disposition to provide a caring experience., • Proficient in latest nail techniques and sanitation and sterilization requirements., • Ability to be flexible with schedule., • Ability to gain knowledge of all retail products and assist clients as needed., • Ability to mentor other staff members when requested., • On a regular basis, requires the ability to get from one location to another within facility including walking up and down steps in some locations., • On a regular basis, requires the ability to reach with hands and arms., • On a frequent basis, requires the ability to stoop, kneel, crouch and walk., • On a regular basis, requires the ability to sit for long periods of time., • On a regular basis, requires the ability to lift and/or move up to 20 lbs., • On an occasional basis, requires the ability to climb a ladder and balance. The Nail Technician will be required to manage a number of responsibilities at one time, and may be interrupted frequently to meet the needs and requests of staff, visitors and clients. The Nail Technician may find the environment to be busy, noisy and driven by schedule critical deadlines. Additional responsibilities to support services may differ dependent upon the location. She/he will need excellent organizational, customer service, time and stress management skills to complete the required tasks. The above position description is not intended to be an all-inclusive list of duties and standards of the position. Other instructions and related duties may be assigned by the supervisor

Job Description About Us: Formed in 1924 Cowan Systems is a subsidiary of Schneider National headquartered in Baltimore, MD and enjoys a history of excellence and quality in the transportation business. Starting out as one man’s entrepreneurial spirit, has grown into six unique divisions that operate throughout the country. Today, Cowan’s state-of-the-art fleet has grown to 2,100 power units and 6,500 trailers operating out of 40 locations nationwide. Due to continued growth, Cowan Systems, LLC is seeking the top talent in the industry to join our team. Cowan Systems, LLC is a national truckload carrier that specializes in providing high quality dedicated fleet services for companies requiring first-rate performance. Cowan Systems offers dedicated fleet services which provide a customized transportation package designed to meet the specific needs of the shipper, such as specialized equipment, strict timetables, and custom reporting. Our 100% supply chain solution includes local and long-haul trucking services, brokerage, warehousing, and driver leasing. Cowan is committed to providing a healthy, safe, and stable work environment that promotes individual success, equal opportunity for learning, and professional growth. In our family-oriented environment, we treat everyone with dignity and respect. Through the emphasis of our team-work philosophy, we maintain a balance between professionalism and the ability to have fun. Our Mission: At Cowan Systems, LLC our mission is to provide logistics and transportation services that create value for our clients, suppliers, employees, and owners. We pursue our work with diligence, intelligence, and a high regard for the safety of our employees, stakeholders, and the public. Our Vision: Cowan Systems is an industry leader and the carrier of choice because of our passion for service, best in class drivers, professional management team, commitment to safety, drive for innovation, and our culture of continuous improvement and quality excellence. Our Values: • Safety of our team drives every decision we make., • An entrepreneurial spirit fostered by healthy work environments., • Fiscal responsibility At Cowan Systems LLC, our most valuable strength is our people – with diverse backgrounds and experiences we prioritize personal and professional development. We are a company that explores innovative ideas and encourages creativity. Our success is fueled by cultivating and inspiring our community through open & honest communication. Together, we provide exceptional service to our partners and our peers. Cowan is NOT defined by what we do as individuals, but who we are as a team. The Technical Analyst will provide exceptional customer service and act as an initial point of contact for end-users in the corporate headquarters and remote locations. The Technical Analyst assists staff with technical support of desktop computers, applications, telecommunications and related technology across our 24x7 enterprise. Support includes interaction with application software and operating systems to diagnose and resolve unique, recurring and non-recurring problems and documenting issues in the help desk ticketing system. Responsibilities require independent analyses, communication and problem solving skills. This position reports to the Service Desk Supervisor. Responsibilities include: • Support and maintenance of the desktops, laptops, IP phones, mobile phones, printers and peripherals on the corporate network., • Support of the company's enterprise virtual desktop and application delivery software systems in conjunction with other members of the IT staff., • Accurately log all support requests in the Help Desk system software. Acknowledge, troubleshoot and resolve all assigned tickets; escalate and follow through when necessary especially in system down situations., • Responsible for creation, deletion and modification of user accounts and Microsoft O365 mailboxes., • Maintain user accounts, groups, permissions and licenses in Microsoft O365 and Azure Active Directory., • Responsible to communicate all system related issues to IT staff through channels set forth by management., • Facilitates moves, additions, and changes of computer and phone related equipment as required., • Perform user profile data migrations and restorations., • Maintenance of hardware and software inventory within the Asset Management system., • Assist next level IT support staff as necessary., • BA/BS degree in a computing discipline and 1 year of work experience or 2-3 years providing PC desktop support in a corporate WAN environment., • Previous experience supporting Microsoft Windows 10 in a corporate environment required., • Experience supporting Microsoft Office with comprehensive knowledge of Outlook required., • Experience with desktop imaging software., • Familiarity with VoIP, general telecom and associated technologies a plus., • Strong customer-service orientation. Effective interpersonal and relationship-building skills. Ability to present ideas in user-friendly language to both technical and non-technical end-users., • Ability to multi-task and remain calm and composed under pressure., • Ability to lift and carry related computer & networking equipment., • Ability to climb ladders and stairs., • Yearly salary: $50k-$55k (Depending on knowledge & experience), • Full benefits - Medical, Vision, and Dental, • Life, Short- and Long-Term Disability, • PTO (sick & vacation) and 401K

Job Description Summary: This position is 100% field work; up to 50% overnight travel Job location - Pittsburgh, PA This is a front-line employee with direct customer contact and is a valued, essential part of the company’s success; in addition to technical skills, people skills are vital for effective customer relationship management and decision-making. Responsibilities: • Review, interpret and understand codes, instructions and specifications per inspection, • Inspect items as directed, determine if items pass or fail, document/submit appropriate report(s) as required, • Produce all varieties of predetermined inspections, without instruction, to meet or exceed the Company’s Quality Assurance Standards, • Move and handle material as required to complete inspection, • Complete daily paperwork accurately and completely, i.e. inspection reports, etc, • Report defective or substandard material or products to customer and Supervisor, • Inspect and document each item as required; obtain customer satisfaction with proper signatures on the SRO, • Display courteous professional service; report and discuss customer issues, opportunities, threats, and problems with appropriate company personnel, • Maintain work area, company vehicle and equipment in a clean and orderly condition; follow all Safety Guidelines Education A high school diploma or GED is required; trade school or military experience preferred Experience & Skills · Experience in a service, inspection, or production environment is a plus · A working knowledge of manufacturers and industry standards, including ANSI and OSHA, is a plus · Certified inspector a plus but will train the right candidate meeting our cultural requirements · Requires solid written and verbal communication skills · Strong analytical, conceptual and planning skills are required · Overall basic IT/PC/Technology literacy a plus but will train the right candidate · Must be detail oriented, self-motivated and disciplined with the ability to multi-task · Must successfully complete a criminal background check, physical, drug screen and E-verify Company DescriptionMazzella Companies is one of the largest independently-owned companies in the overhead lifting and rigging industries and is a manufacturer and distributor of a wide range of lifting products for industrial, commercial, and specialty applications. In addition, Mazzella Companies is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. Our diverse portfolio also includes Sheffield Metals, a manufacturer and distributor of coated bare metal products for engineered metal roof and wall systems, and New Tech Machinery, a manufacturer of portable roof panel, wall panel, and gutter machines. Some of the major markets we serve are: Steel, Construction, Automotive, Energy, Durable Goods, Ship Building / Repair, and Mining.Mazzella Companies is one of the largest independently-owned companies in the overhead lifting and rigging industries and is a manufacturer and distributor of a wide range of lifting products for industrial, commercial, and specialty applications. In addition, Mazzella Companies is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. Our diverse portfolio also includes Sheffield Metals, a manufacturer and distributor of coated bare metal products for engineered metal roof and wall systems, and New Tech Machinery, a manufacturer of portable roof panel, wall panel, and gutter machines.\r\n \r\nSome of the major markets we serve are: Steel, Construction, Automotive, Energy, Durable Goods, Ship Building / Repair, and Mining.

Job DescriptionDescription: Overview Akehurst Landscape Service, Inc. is a family-owned commercial landscape construction and management company headquartered in Maryland. Our mission is to provide opportunities for our people, take excellent care of our customers while being great stewards of our community and environment. What we provide: Competitive salary range ($60,000-$90,000 base yearly plus commission) Profit share and commission based incentives. Medical benefits with dental and vision. Life insurance. Flexible work/life balance. A family atmosphere company culture. Company provided vehicle. Responsibilities The Grounds Maintenance Account Manager is the primary contact between the grounds maintenance and snow clients and the company. You will be responsible for building long-term relationships that foster satisfaction, retention, and ancillary sales. In addition, you will also oversee field operations and supervise a Field Supervisor who will work with the crews to deliver quality and profitability. We are currently reviewing resumes / applications for future growth and opportunities. Client Satisfaction: Develop and maintain a long-term relationship with clients. Performance of site walkthrough with the customers to ensure quality and that service expectations are met. Facilitate and resolve any client concerns to ensure customer satisfaction and the renewal of the project for upcoming seasons. Sales: A proactive approach to create site enhancement ideas with pricing to your clients. Develop accurate estimates for new and existing clients while maintaining acceptable gross margins that support the branch’s financial goals. Generating referrals from existing clients and passing them on to the Business Developer. Operations: Assisting in overall leadership of the branch as a role model and coach. Coordinating with the Branch’s Operations Manager to ensure client information is updated, client needs are met, and the management of your portfolio’s financial goals. Assisting with your Field Supervisor the management of staffing in regard to hiring, coaching and scheduling. Qualifications 1 year minimum of supervisory experience in the landscape or service industry. A minimum of 3 years of customer service, management, and leadership experience within an organization. An Associates degree in a business related field or equivalent experience. Basic computer skills. Requirements Requirements: Required Experience: • Computer skills Proficient in Microsoft word, Excel, and email management, • Must have 2 years previous experience managing multiple production crews in the landscape industry., • Bi-lingual in Spanish and English is a plus, • College degree is a plus, • 3 years of strong customer service, sales and communication experience, or combined comparable experience., • Sales skills — the ability to earn and ask for referrals and opportunities, estimate and format proposals, present, follow-up and close sales, • Time management and personal accountability, • Strong success drive and career advancement objectives, • Valid Driver's license in good standing, • DOT Medical Card, • CLT (Certified Landscape Technician) is a plus, • CPH (Certified Professional Horticulturalist) is a plus, • CSP (Certified Snow Professional) is a plus, • ASM (Advanced Snow Manager) is a plus, • Maryland Certified Pesticide Applicator’s License or the ability to acquire within one year of employment., • Maryland Professional Fertilizer Applicator’s License or the ability to acquire within one year of employment., • Must Complete OSHA certification within 6 months of employment

Job Description DEPARTMENT SHIFT Monday - Friday: 3rd shift 10:10 AM - 7:00 PM Rotating Saturdays (mandatory): 9:00 AM - 1:00 PM MECU CREDIT UNION MECU is a not-for-profit financial institution committed to helping its members and community by offering high quality financial products and services. With more than $1.2 billion in assets and located in historic downtown Baltimore, MD, this not-for-profit financial institution proudly serves more than 100,000 members. MECU is currently searching for our newest team member to join our Call Center as an Account Services Representative (ASR) I. This is a full-time position located in downtown Baltimore, MECU Credit Union subsidizes a portion of parking or MTA. Must successfully complete an electronic assessment. POSITION SUMMARY Account Services Representative I Under general supervision, projects a professional company image through telephone interactions with members. Answer incoming calls from members to provide information in response to inquiries about products and services and to handle and answer questions over the telephone. This individual must have excellent phone and communication skills. Account Services Representative II With moderate supervision projects a professional company image through telephone interactions with members. Answers incoming calls from members to provide information in response to inquiries about products and services. Investigates and resolves complaints and problems pertaining to account status and MECU products and services. Effectively cross sells MECU products and services. Must demonstrate excellent phone and communication skills. POSITION-SPECIFIC COMPETENCIES Member (Coworker) Service Develops positive relationships by listening carefully and respectfully. Makes and fulfills commitments to resolve member/coworkers issues. Demonstrates sensitivity to the member's/coworker's sense of urgency. Follows up to ensure that members/coworkers are satisfied with both the process and the outcome. Routine Account-Related Inquires Determines members specific account needs in the course of member contact. Works with branches and departments within the Credit Union to resolve member concerns. Answers member inquiries regarding various credit union services and products. Confers with management regarding account and service problems outside standard operating guidelines to obtain a decision on how best to handle specific situations. Member Issue Resolution Research and resolve member problems, acting as the member liaison between other departments when necessary. Products/Service Knowledge Possesses current knowledge of all key products and services. Understands the benefits and constraints associated with these products and services. Utilizes knowledge to meet member needs and gain a competitive advantage. Cross-Sell Products Cross-sell products and services based on member needs, in accordance with the Credit Union's program standards. Based on business needs and as determined appropriate by your supervisor or management, the duties described above may change from time to time. EDUCATION • High School Diploma (general studies) – Required, • ASR I – Twelve (12) months Call Center – Required, • ASR I – One (1) year Member/Customer Service – Required, • ASR II – Eighteen (18) months Call Center – Required, • Strong computer application skills., • Strong oral/written communication skills., • Must be results oriented., • Quick learner and motivated to be a consistent performer. Salary Range per hour, depending on experience and qualifications • Account Services Representative I - $20.00- $21.59 At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: • Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage., • 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement., • Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind., • Tuition Assistance: Continue your education and professional development with our tuition assistance program., • Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP., • Parking Discounts: Enjoy discounted parking to make commuting easier., • Long-Term Care Insurance: Prepare for the future with long-term care coverage options. PHYSICAL DEMANDS While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.

Job DescriptionDescriptionWe are seeking a Sr. Technical Support Analyst who will be part of a team of professionals who support the faculty, staff, and external registrants using the CloudCME portal; the faculty, staff, students and trainees using the New Innovations medical education management platform at the School of Medicine; and the School of Medicine staff using applications developed by the Office of Information Technology (OIT). The position provides technical support, training, vendor relations management and expertise.The applicant must be a motivated, proactive, client-oriented team player. The candidate will be organized and provide an excellent customer service experience. Attention to detail, customer service focus, and positive work ethic a must. Position requires occasional weekend duties and overtime.The position reports to the OIT Technical Support Supervisor. Key Responsibilities • Provide end-user support and serve as primary contact for software related issues., • Serve as in-house expert on the New Innovations platform, CloudCME platform and other applications supported by OIT., • Deliver small-group and individual trainings on various aspects of the New Innovations software., • Work with the Office of Assessment and Evaluation and Registrar’s Office to ensure consistency and quality of data in the New Innovations platform., • Identify common training needs (through surveys, monitoring requests for assistance, etc.), • Develop and deliver small-group and individual training as needed., • Serve as a primary source of contact for vendor and vendor technical support., • Participate in user groups and vendor conferences., • Keep up to date with software changes and effectively communicate those changes to user communities., • Simulates or recreates technical issues to resolve operational difficulties., • Works collaboratively with other IT groups to correctly identify and address problems and restore service., • Provide technical assistance through ZOOM, Teams, email and the OIT ticketing system., • Create HTML pages, forms, links, upload images for OCME website., • Create, edit and publish end-user and internal documentation., • Other duties as assigned. Skills, Knowledge and Expertise • Two years college coursework., • Two years work related work experience required., • Additional education may substitute for required experience additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula., • Two years work related work experience required. Preference given to candidates with New Innovations, CloudCME experience and pre and post graduate medical education administration., • Help desk or customer support on technology., • Training., • Working with database-oriented SaaS system (strongly preferred), • Developing and providing software training to end users., • Delivering training in small groups and one-on-one., • Experience with software systems that include surveys, assessment or evaluation., • Serving as liaison with technology vendors., • Supporting or interpreting software in a higher education setting.

Job DescriptionDo you have the need for speed? Do you thrive in a fast paced, energetic work environment that focuses on serving our customers? If so, K1 Speed is the place for you. As the nation’s indoor electric karting leader and innovator for over the past decade, K1 Speed does not compromise on the quality and value of the product we offer. Through our industrial go-karts and excellent staff, our passion is to show the world how fun karting can actually be. As a Shift Supervisor you will train staff on being the best they can be. You love working with a team and being a leader. Is this you? Duties and Responsibilities: • Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits, • Customer interaction and auditing of customer experience including but not limited to event execution, • Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively, • Ensuring that track personnel run races safely and efficiently, • Ensuring that mechanic personnel maintain our karts in peak working condition, • Ensuring that all staff are strictly adhering to company policies and providing outstanding customer service, • Ordering and purchasing operation supplies, concessions, and retail merchandise, • Performing operational paperwork duties including safety, payroll, facility, • Contributing to schedules and employee communications, • Corresponding with and providing regular reports to Management, • Maintaining the effective operational feasibility of the center, • Maintaining the highest standard of facility appearance including storage areas and the parking lot, • Must be able to safely lift/push/pull heavy objects on an ongoing basis., • Must have previous supervisory experience and a successful track record, preferably in the following fields: Restaurant, Entertainment, Hospitality, Bowling Alleys, Amusement Parks, Miniature Golf, • 401(k) Plan, • Health Insurance, • Dental Insurance, • Vision Insurance, • Voluntary Benefits, • Employee discounts, • Paid Time Off, • Life Insurance, • Pet Insurance, • Tip Pooling, • May be eligible for commission