Customer Service jobs in Des Moines, Iowa - Page 5Create job alerts

Pharmacy Customer Service Associate. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides customer service in the photo area, including digital passport photo service, poster p

Napa Auto Parts - [Customer Service Representative] As a Customer Service Associate at Napa Auto Parts, you'll: Take incoming sales order or general customer service inquiry phone calls from independent and local stores; Review and correct coding for bills from HQ; Research results from jobber short

Come Work for #1 Pizza Company in the world! Join our team, apply today! As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism an Customer Service, Service, Restaurant, Retail, Cu

Customer Service / Fully Remote] - Anywhere in U.Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, an

Job Description Are you passionate about helping people, solving problems, and delivering top‑notch service? We’re looking for a dedicated and enthusiastic Customer Service Representative to join our growing team in West Des Moines, IA! In this role, you’ll be a trusted point of contact for our clients, ensuring their questions are answered and their claims are handled smoothly and accurately. This long‑term contract position offers stability, hands‑on experience, and room to grow professionally. Responsibilities: Answer inbound customer calls with confidence, professionalism, and a positive attitude. Provide outstanding customer service by delivering accurate information and personalized support. Process claims efficiently and accurately, ensuring all documentation is complete and compliant. Maintain and update customer records using various computer systems and software tools. Meet quality assurance standards on every interaction to ensure a great client experience. Work closely with teammates to resolve complex issues and continuously improve service delivery. Use Microsoft Word, Excel, and Outlook for data entry, tracking, and communication. If you enjoy helping others, thrive in a busy environment, and want to build a solid foundation in customer service, we’d love to hear from you! Please apply today on our Robert Half website or call 515.706.4974 Requirements: • At least 1 year of experience in customer service or a related field., • Strong attention to detail and the ability to ensure accuracy in all tasks., • Proficiency in basic computer skills, and Microsoft suite., • Ability to excel in a fast-paced environment while maintaining high-quality results. If you enjoy helping others, thrive in a busy environment, and want to build a solid foundation in customer service, we’d love to hear from you! Please apply today on our Robert Half website or call 515.706.4974

Job Description Well established company providing care services for patients is growing their customer support team remote in the state of IOWA or MISSOURI or NEBRASKA! It is required to be located in Iowa, Nebraska, or Missouri for this role. Customer Service Representative team members will assist patients calling in with account management and overall support needs. Various schedules available, will include ONE weekend work day | $19.33/hour Shifts starting between 9am and 11am Job Duties of a Customer Service Representative include: • Manage large amount of inbound calls in a timely manner, • Identify customers' needs, research issues to provide alternatives or solutions, • Build sustainable relationships and engage customers by taking the extra mile, • 2 years of previous call center experience REQUIRED, • Remote experience REQUIRED, • Personable and professional oral and written communication skills, • Ability to multi-task Interviews starting immediately! Apply today for consideration! Members of the Military and Veterans Welcome to Apply! Remedy Intelligent Staffing is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.

Job DescriptionBenefits: • Flexible schedule, • Free food & snacks, • Free uniforms, • Opportunity for advancement, • Paid time off, • Training & development, • 401(k) Job duties include, but are not limited too: • Wellness checks with clients to ensure that current care plans are satisfactory and add updates as needed to their care plans and make updates to smartcare, • Work on clients getting their hours covered by caregivers to meet their requirements finding out what days and times they are willing to be seen for services by the caregiver., • Making sure new clients have items and resources that they need to maintain an adequate and health living environment when they come aboard initially and ongoing., • Review referrals of potential intakes., • Review new potential clients and their social history and current care/behavioral support plan to assess their behaviors and determining whether they fit our program for a group home placement or host home placement, • Ensuring all sensitive information (HIPAA) related items are placed in a secure area., • Willingness to assist with finding coverage and working shifts when all other options have been exhausted., • Conduct intakes with new veterans and seniors that come aboard, • Check documentation and PDI's of host homes to ensure quality care is given, • Giving reports and updates on how clients are doing with placements from wellness checks that are conducted throughout the week, • Keeping tasks on time with projects within the office - maintaining open communication with all team members who are needing information to do the job of onboarding clients, • Maintaining healthy relationships with case managers and care coordinators to keep receiving referrals for future work, • Keeping records of tasks being completed, updating software that we use within the office Experience of 3 years or more working with individuals with intellectual disabilities, mental health diagnosis, Brain Injury, on the autism spectrum and other disablements that require assistance. Associates or Bachelors degree within the spectrum of Human Services. Preferred Skills Proven work experience as a Service Coordinator or similar role Strong work ethic and service skills Excellent communication and interpersonal skills Strong record-keeping and analytical skills Excellent organizational skills and attention to detail

Job Description Our mission statement begins with you: Enthusiastic Employees...Flawless Performance...Delighted Customers! About Us: At Craft-Bilt, we are committed to delivering top-tier products to our customers through innovation, dedication, and a people-first approach. We believe in building strong, lasting relationships-both with our customers and our team members. If you're a driven, customer-focused professional with a knack for problem-solving, we want you on our team. Position Summary: We're looking for a highly motivated and personable Account Manager to serve as the main point of contact for our clients. In this role, you'll build and maintain long-term relationships, understand client needs, and ensure a seamless experience from onboarding through ongoing support. You'll collaborate with internal teams to deliver solutions that exceed expectations and drive growth. This is a role for someone who loves solving problems, working cross-functionally, and making an impact. Important Requirement: This is a road warrior position. You must be comfortable traveling extensively and staying overnight Monday through Thursday each week to visit client sites and support customer needs in the field. Salary: $75,000 annually plus commission. You will receive 2.5% commission on all sales growth above your annual baseline. What You'll Do: • Serve as the lead point of contact for all customer account management matters, • Build and maintain strong, long-lasting client relationships, • Develop trusted relationships with key accounts, customer stakeholders, and executive sponsors, • Ensure the timely and successful delivery of our solutions according to customer needs and objectives, • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders, • Forecast and track key account metrics (e.g., sales results and client retention), • Identify opportunities to grow accounts through upselling and cross-selling, • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role, • Demonstrated ability to communicate, present, and influence effectively at all levels of an organization, • Confidence in juggling priorities and switching gears quickly, • Excellent listening, negotiation, and presentation skills, • Strong verbal and written communication skills, • Comfortable taking initiative and wearing multiple hats, • Fully Paid Medical & Dental Insurance - Coverage for you and your eligible dependents, • Financial Security - Company-paid short- and long-term disability, life insurance, and a 401(k) retirement plan Ready to join a team where your customer relationship skills and road warrior mindset shine? Apply today!

Job DescriptionDescription: RESUMEN DEL TRABAJO El Representante de Servicio al Cliente Bilingüe es responsable de todos los aspectos del servicio al cliente en un entorno de centro de llamadas, incluidos, entre otros, el manejo de grandes volúmenes de llamadas entrantes de clientes, consultas de facturación, configuración de pagos de clientes y abordar todas las preguntas relacionadas con la cuenta. RESPONSABILIDADES • Proporcionar información a nivel de cuenta a los clientes, incluidos, entre otros , saldos de cuentas, historiales de pagos, configuración de pagos y solicitudes de pago, • Llamadas telefónicas de campo, correos electrónicos y solicitudes de chat, • Manejar la correspondencia entrante, incluidas llamadas, correos electrónicos y chats, de manera eficiente para cumplir con los estándares de rendimiento, • Investigar discrepancias en la cuenta, incluida la investigación de pagos, • Completar las llamadas telefónicas de cobro para cumplir con los estándares de rendimiento requeridos, • Confirmar y/o negociar acuerdos de pago, • Mantener los objetivos establecidos para la morosidad, los embargos y las pérdidas netas, • Investigue cualquier discrepancia en la cuenta del cliente, • Manténgase informado de cualquier cambio en las políticas y procedimientos, • Proporcionar una resolución oportuna de las quejas, inquietudes y consultas de los clientes, • Demostrar las 3 P del servicio al cliente: Profesionalismo, Paciencia y tener una actitud de "Las personas primero", • Escalar problemas más complejos o difíciles a su líder de equipo, • Diploma de escuela secundaria o equivalente., • Se prefiere un título de asociado o licenciatura en un campo relacionado o comparable. Se puede considerar una combinación equivalente de educación y experiencia., • Un mínimo de 2 años de experiencia en Servicio al Cliente, • Conocimiento y experiencia en un entorno de centro de llamadas, • Conocimiento de la industria crediticia y financiera, • Excelente enfoque de servicio al cliente, • Excelentes habilidades de comunicación verbal y escrita, • Excelentes habilidades interpersonales, de negociación y de resolución de conflictos, • Capacidad para priorizar tareas, • Capacidad para actuar con integridad, profesionalismo y confidencialidad, • Fuertes habilidades de comunicación, tanto escritas como verbales, • Gestión superior del tiempo y habilidades organizativas, • Capacidad para trabajar de forma independiente y dentro de un equipo, • The home office is located in West Des Moines, IA, this is a 100% onsite position, • Hours will be 10:30AM - 7PM, Monday - Friday with potential to work weekend mornings/days, • Starting at $23/hour AND the opportunity to earn up to 7.5% incentive pay each month after the first 90 days of employmentRequirements:

Job Description Position Summary The Account Manager is responsible for leading the day-to-day initiation, coordination, and execution of marketing, creative, media, and research projects for assigned clients. Serving as the primary client contact, the Account Manager represents the interests of the brand within the agency and ensures all work aligns with strategic objectives, quality standards, and established processes. Depending on project complexity or workload, the Account Supervisor or Account Director may assume select responsibilities. Primary Focus Deliver flawless project execution in alignment with agency processes, tools, and quality expectations. Key Responsibilities: Client Relationship Management * Build, maintain, and strengthen relationships with daily client contacts. * Serve as a reliable, proactive partner who ensures client needs are understood, communicated, and met. Project & Account Management * Lead the execution of all client projects, collaborating with the Account Supervisor/Director on project scoping, documentation, and pricing. * Participate in the development and approval of creative briefs. * Review all client-facing deliverables for accuracy, quality, and alignment with the brief. * Schedule and manage workflow across Creative, Media, and other internal teams, ensuring adherence to established processes. * Partner with internal team leads to prioritize projects and allocate resources appropriately. * Monitor media plans to ensure space reservations, materials, and client approvals are delivered on schedule. * Assist in preparing monthly performance reports and Quarterly Business Reviews. Financial Management * Review P&L for assigned clients, lines of business, or divisions. * Manage project budgets and oversee monthly invoicing processes. * Support development and maintenance of financial forecasts. Business Development & Growth * Contribute to new project proposals, RFP responses, and presentations. * Participate in the development and implementation of organic growth strategies within assigned accounts. * Support initiatives aimed at expanding client relationships through new projects and value-added recommendations. Monday-Friday 8am-4:30pm

Job DescriptionDescriptionMarkey's, a multi-state leading provider of creative audio-visual services, is seeking a Full-Time Account Manager to join our team at the Iowa Events Center. The Account Manager is responsible for providing audiovisual consultation services to established and potential customers over the phone, online, and in person at the Iowa Events Center (IEC). Primary focus will be on customer account management and development for small to medium-sized events and projects, eventually working up to larger events. Position will include occasional nights and weekends as needed, based on the client assignments. Currently hiring for a Full-Time, salaried (exempt) position. Key Responsibilities • Discuss with customer their audiovisual needs and the purpose of the event, meeting, or presentation to gain a proper understanding of their goals and objectives., • Provide consultation and suggestions on the best possible applications of audiovisual equipment based on customers’ needs and budgets., • Prepare quotes, track equipment and prepare/submit billing., • Confer with other Account Managers, Project Managers and Technicians for suggestions and ideas to determine appropriate audiovisual solutions for the customer when necessary., • Arrange and actively participate in planning meetings and site inspections for clients and potential clients with IEC and CVB staff, working to become a trusted member of the Iowa Events Center team as a whole., • Provide technicians with detailed information regarding location logistics, equipment, staging, and customer contact information., • Coordinate AV logistics (equipment, transportation, cross rentals) for select events., • Coordinate building logistics for select events. Attend IEC planning meetings and work with different departments to facilitate set up and strike of events, • Act as a single point of reference for clients throughout planning process., • Collaborate with Markey’s staff on event production to continually enhance overall quality of services offered., • Provide phone support for basic technical questions/problems., • Attend or be onsite, as needed and requested, to support events,, • Provide effective and prompt responses to all customer inquiries., • Confer with Event Technicians to ensure that clients’ expectations are fulfilled and review post-event status reports., • Prepare, review and submit billing numbers into IEC’s event booking system ahead of time and then finalize after event’s completion with accurate reconciled labor and cross-rental costs., • Work with Director of Event Technology and Office Manager to resolve any customer concerns or billing discrepancies., • Minimum of 2 years’ experience in audiovisual/events industry, with previous work experience as Event Technician preferred., • Ability to understand the client’s perspective while also communicating and interacting in a positive and professional manner with clients, co-vendors and the Markey’s staff., • Above average knowledge of audiovisual equipment involving operation, set-up, and applications., • Ability to prioritize and handle multiple tasks in a fast-paced work environment., • Computer proficiency and thorough knowledge of Microsoft Office software – Word, Excel, PowerPoint. Ability to learn R2 program., • Must have high attention to detail, excellent organization and ability to work within standardized processes., • Solid customer service skills; strong customer service background., • Ability to work in a collaborative team environment, as well as independently, and follow directions from management. At Markey's we are a 100% Employee Owned Company and we participate in an ESOP, or the Employee Stock Ownership Plan! The ESOP gives our Full-Time employees a beneficial ownership stake in the company at no cost to them. Ask us about our ESOP and its many benefits! We offer: • Competitive salary and per diem for overnight travel, • Career development, • Opportunities for advancement, • Opportunities to problem solve with creative thinking, • Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere, • A wide range of experienced staff to work with and learn from on a daily basis, • For full-time employees, an excellent, comprehensive benefit program including group health, dental, vision, disability, and life insurance, 401(k), paid time off and paid holidays, cell phone stipend, and the Employee Stock Ownership Program (ESOP) Check us out at !

Job Description About Ceribell Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography ("EEG") platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN's across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement! Position Overview This role must be based within the region. This region will entail Nebraska, Iowa, Missouri, Texas. Remote applicants will not fit the requirements. The candidate is responsible for department expansions and new product launches within a region, with the existing Ceribell customer base into ED, ICU, Neonatal, and future indications.You will partner closely with the Clinical Account Manager (CAM), who identifies an opportunity for expansion into a new department, completes the discovery, and builds initial support. The candidate will then validates champion interest, cultivates the champion and budget, and completes the expansion, training, launch and post-launch activities. Will report to the RVP - Account Management, and requires travel ~70% of the time. Our ideal applicant will live near a major airport. Must be based within the region. What You'll Do Driving New and Organic Growth • Expand use of Ceribell to additional departments and indications within existing customer base., • Work with the local Clinical Account Manager to expand Ceribell into new departments., • Build advocacy and champions within facilities. Use hospital data to validate and build interest., • Deliver formal presentations, peer to peer education, new physician training, and driving physician education within expansion opportunities., • Responsible for upgrades and departmental expansion in the existing install base., • Educate and train physicians, hospital personnel and/or office staff on the merits and proper clinical usage of company products. Become a clinical expert in use cases of Ceribell and relevant patient populations., • Troubleshoot workflow solutions for departments as need arises, • Partner with clinicians to identify and establish protocols for patients at risk of seizure., • Submit all required reports and training documentation on a timely basis, • Use Salesfoce.com to manage administrative task, • Ensure compliance with applicable laws, regulations, and Ceribell policies, • Works cross-functionally to ensure successful deployment of Ceribell products at customer locations., • 7-10 years of recent critical care sales experience OR 5 years of med device or pharma experience in sales on top of RN clinical for over 3 yrs., • Experience working with multiple key stakeholders (physicians, management, administration) or hospital-wide committee membership., • Excellent Communicator, Relationship Builder, Creative & Effective Problem Solver, highly organized and ability to prioritize strategically., • Ability to accurately assess and understand different stakeholders needs/wants. Process cross functional agendas and adjust strategy to achieve desired outcomes., • Confidence and expertise required to effectively challenge the status quo and influence meaningful change through consensus building, • Driven & Coachable: innate desire to succeed; willing to seek out coaching, accept feedback and apply new skills supports measurable change, • Grit, high integrity In addition to your base compensation, Ceribell offers eligible employees the following: • Performance-based incentive compensation (varies by role), • Equity opportunities, • 100% Employer paid Health Benefits for Employees, • 50% - 70% Employer paid Health, Dental & Vision for dependents (depending on plan selection), • 100% paid Life and Long-Term Disability Insurance, • 401(k) with a generous company match, • Employee Stock Purchase Plan (ESPP) with a discount, • Monthly cell phone stipend, • Flexible paid time off, • 11 Paid Holidays + 5 Company Wellness Days, • Excellent parental leave policy, • Fantastic culture with tremendous career advancement opportunities Equal Opportunity Employer Ceribell is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status or any other characteristic protected by law. Any applicant with a disability who requires an accommodation during the application process should contact to request reasonable accommodation. Privacy Statement For information on how Ceribell processes personal data of job applicants, please review our Privacy Policy. Compliance Disclaimer If you believe this job posting is non-compliant, please submit a report to . Please note that we will not respond to inquiries unrelated to job posting compliance.

Job DescriptionSalary: Account Manager: • The Account Manager is responsible for building and maintaining long-term relationships with clients by acting as the primary point of contact, understanding their needs, ensuring satisfaction with Communication Innovators products and services, identifying new business opportunities within existing accounts, and working collaboratively with internal teams to deliver exceptional customer service. Reporting Relationship: • Reports to the Director of Sales & Marketing Requirements: • Excellent communication and interpersonal skills to build strong client relationships, • Proven sales and negotiation skills to close deals and achieve revenue targets, • Strong analytical skills to identify trends and interpret customer data, • Ability to prioritize and manage multiple accounts effectively, • Deep understanding of the company's products and services, • Proficiency in CRM systems to track customer interactions and manage sales pipeline, • College degree (preferred) or applicable technical Associates degree. Prior experience may be substituted at the supervisors discretion. Responsibilities: • Client Relationship Management: Establish and nurture strong relationships with assigned clients, acting as their primary point of contact to understand their business needs and goals. • Account Planning: Develop and execute strategic account plans to achieve revenue targets, including identifying potential growth areas and cross-selling opportunities within existing accounts. • Contract Negotiation: Collaborate with internal teams to negotiate contracts and ensure mutually beneficial terms for both the company and client. • Customer Service: Address client inquiries, resolve issues promptly, and proactively manage expectations to maintain high customer satisfaction levels. • Sales Growth: Identify new business opportunities within existing accounts, present proposals, and close deals to drive revenue growth. • Performance Monitoring: Regularly track key account metrics (revenue, service renewals, customer satisfaction) to identify areas for improvement and report progress to management. • Internal Collaboration: Work closely with sales, marketing, product development, and other internal teams to ensure a seamless client experience and deliver on commitments. • Market Analysis:, • Stay informed about industry trends, competitor activity, and market dynamics to identify potential opportunities for client value creation. Performance Measurements: • Sales Cycle Length, • Close Ratio, • Sales Revenue Growth Rates, • Average Revenue per Customer, • Organic Growth/Customer Referrals, • Upselling and Cross-Selling of Products/Services, • Customer Satisfaction The duties listed are primary and essential functions of the position. Specific circumstances may allow or require someone assigned to the job to perform a different combination of duties. Communication Innovators reserves the right to change job duties as needed to meet business goals and operational needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Description DSI is a sales enablement company that has an immediate career opportunity for a sales rock star to join our expanding team. This Account Manager plays a key role in supporting DIRECTV’s sales efforts in Lodging, Institutions (L&I), and Enterprise verticals. As the DIRECTV L&I Account Manager, you will engage in every aspect of the sales cycle including front-end lead nurturing through to closing the deals. You will work cross-functionally with our sales and project leadership. Additionally, you will collaborate with the most exciting product vendors in the entertainment space to cultivate solutions to meet their needs. DSI’s unique go-to-market strategy, cutting-edge proprietary systems, and family-oriented culture make this an outstanding opportunity for the right candidate. This is an in-office position that will report to our Urbandale, Iowa location. About DSI DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners; through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions. We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, Lodging & Institutions, Multi-Dwelling-Units, or all; we are a one-stop solution to help sales partners uncover growth opportunities. Requirements • Ability to manage a blended inbound and outbound marketing campaign, • Sales experience is preferred but not required, • Familiarity with satellite entertainment and/or telecommunications industries is preferred, • Manage sales pipeline using proprietary CRM software, • Punctually follow up with assigned leads, • Work with incoming leads to manage the pipeline of the prospective business, • Complete required training on programming and equipment promptly, • Collaborate with leadership to ensure client success within a defined timeframe, • Communicate with both DSI internal employees and DIRECTV employees to promote the success and growth of this program Specific Qualifications • High school diploma or higher, • Strong professionalism with a proven track record in sales, • Entrepreneurial mindset, with solid spoken and written communication skills, • Existing experience managing a sales pipeline and closing business, • Dynamic, highly motivated with integrity and passion for succeeding, • Prompt, strategic, highly organized, and goal-oriented with proven results, • Strong desire to take on new responsibilities, • Exhibit excellent time management skills, • Proficiently work with the team and independently, • The ability to balance multiple priorities simultaneously Computer Skills • Uncapped earning potential, • Bonus opportunities, • Medical, Dental & Life insurance are available on the first day of the month following your first day of employment – no extended waiting period, • 401k Plan with employer matching, • Paid vacation, personal/sick days, and bereavement time, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Competitive pay - As a Customer Service Associate at DMR Technologies, you will: Answer and route incoming phone calls with professionalism and care; Provide general information or direct inquiries to the correct internal teams; Maintain accurate call logs and records; Collaborate with internal team

Job DescriptionAbout our Agency: At Kevin VanWyk - State Farm, we foster a dynamic and supportive environment where motivated individuals thrive. Our team enjoys a fun, collaborative office culture with the potential for remote work after initial training. We offer exciting opportunities for advancement, along with monthly bonuses for individual and team performance, plus an end-of-year travel bonus. If you're driven to expand your income while working with great people, our agency is the perfect place for you to grow and succeed. Responsibilities: • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • 401K, • Salary plus commission/bonus, • Health benefits, • Paid time off (vacation and personal/sick days), • Flexible hours, • Growth potential/Opportunity for advancement within my agency, • Hiring BonusRequirements:, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environment

Job Description We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: • Pay Range: $17-$19 hourly, • Starting Pay: $17/hr, • At 3 Months: $17.50/hr And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons, • Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed., • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy., • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter), • Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!, • Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!, • Professional Development: Extensive internal growth and professional development opportunities We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training), • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive, • Complete customer paperwork and include thorough notes in our customer tracking system, • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy., • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements., • Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems., • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana)., • California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat)., • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours), • Must be able to read, write, speak and understand English, • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat, • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."

Job Description Join Our Team at Clean Laundry – Part-Time Customer Service Attendant Location: Clean Laundry - Des Moines, IA Pay: $14-$16/hour (performance-based raises) Hours: 12–15 hours per week (3–4 hour shifts) Clean Laundry is seeking a dependable, detail-oriented individual to join our team as a Customer Service Attendant. This role is ideal for someone who works well independently and takes pride in a job well done. Responsibilities: • Complete a checklist of cleaning and maintenance tasks each shift, • Monitor the facility and assist customers as needed What We're Looking For: • Reliable and punctual, • Able to work independently If you're ready to be part of a clean, efficient, and customer-friendly environment, apply today. Must be at least 18 years of age for employment with Clean Laundry. Employment is contingent upon the completion of a satisfactory background check. Clean Laundry is an Equal Opportunity Employer.

Job DescriptionInvestment Accounting Manager | $100k-$165k | Hybrid | Full-TimeWhat Matters Most • Competitive Pay of $100k-$165k per year, • Schedule: Monday-Friday 8:00am-5:00pm, • Location: Des Moines, Iowa, • Direct Hire opportunity with career growth and stabilityJob DescriptionIn this position, you will excel by staying ahead of evolving accounting standards, ensuring compliance with both GAAP and SAP principles, and effectively communicating their impact on the organization. You will collaborate with external auditors, regulatory agencies, and internal stakeholders to maintain alignment in financial reporting and audits. By leveraging your expertise, you will provide guidance on complex accounting matters, document key financial considerations, and support the development of accounting staff.Responsibilities:, • Monitor and implement accounting standards by staying updated on changes in GAAP and SAP, • Collaborate with auditors and stakeholders to ensure compliance with accounting policies and reporting requirements, • Assist in preparing audited financial statements, document accounting conclusions for complex transactions, and align reporting standards with the parent company, • Guide and support the department to develop expertise in financial systems, and contribute to operationalizing accounting policies for efficiency and accuracyQualifications and Requirements:, • Bachelor's degree in Accounting, • 3-5 years’ experience in accounting, investment accounting highly preferred, • Extensive knowledge of GAAP accounting, understanding the general ledger and financial reporting systems, • Strong communication skills with a high level of interest within accounting policyBenefits and Perks:, • $100k-$165k an year, • Medical, Dental, Vision, & 401k, • PTO & Holidays, • Training & GrowthYour New Organization:As an employee owned organization, the company fosters a culture of innovation and continuous growth for both its employees while valuing long-term relationships, professional development, and a supportive work environment that encourages teamwork and excellence.Your Career Partner:The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.The base salary range for this position is $100,000–$165,000, excluding benefits, bonuses, or other compensation. Your final salary will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.

Job DescriptionBenefits: • Licensing paid by agency, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionJob Description Come Work for #1 Pizza Company in the world! Join our team, apply today! As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through. Responsibilities: • Provide friendly and attentive service to customers both over the phone and in-person., • Assist customers with placing orders, customizing pizzas, and answering menu questions., • Upsell additional menu items and promotions to enhance customer satisfaction., • Handle inquiries, concerns, and complaints with empathy and professionalism., • Accurately enter orders into the system and process payments., • A team player who is punctual and has a positive attitude!, • A fun and friendly person, who is comfortable talking to customers., • Ability to work efficiently in a fast-paced environment., • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person., • Excellent communication and interpersonal skills., • Flexibility to work evenings, weekends, and/or holidays., • A fun, rewarding and fast paced working environment, • Full training with an industry leading brand, • Health insurance, • Excellent career with great opportunities for internal promotion., • Awesome discounts on Pizza!

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Opportunity for advancement We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Oversee the customer service team and daily operations., • Develop and implement customer service policies and procedures., • Handle escalated customer complaints and issues., • Train and mentor customer service representatives.QUALIFICATIONS:, • 5+ years of experience in customer service, with 2+ years in a managerial role., • Strong leadership and organizational skills., • Excellent communication and problem-solving abilities.

Job DescriptionThe Customer Care Manager is responsible for the day-to-day operations of a contact center for Mom’s Meals. This role will directly manage 6-9 supervisors, and will indirectly manage approximately 150 hourly employees. BenefitsOur employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it. Benefits include:-PTO, holiday pay and holiday of choice-401(k) match-Life insurance-Short-term disability-Health, dental and vision insurance-Maternity/paternity leave-Health savings account (HSA)-Flex spending accounts (FSA) – health and dependentPosition Responsibilities may include, but not limited to • Monitor Call Center productivity to ensure successful attainment of department goals and objectives, • Monitor individual and team dynamics and identifies both positive and negative performance trends, • Determine work procedures and lead process improvement initiatives within the Customer Care Department, • Study and standardize procedures to improve efficiency, • Manage the budgetary requirements of the department, ensuring staffing is accurate and meets the demands of the department, • Participate in the hiring, coaching, and termination of employees, with assistance from Human Resources, • Effectively facilitate team meetings and is responsible for communication strategy to the Contact Center, • Assist with external clients to handle higher level concerns, • Responsible for 125-175 hourly employees and 6-9 supervisorsRequired Skills and Experience, • Bachelor’s Degree or equivalent education and experience, • 5+ years of call center leadership experience, • Proficient in Microsoft Office Suite, with focus on Word, Excel and Outlook, • Excellent verbal, telephone, and written communication skills, • Ability to multi-task and handle numerous assignments simultaneously, • Strong leadership skills and the ability to take initiative, • Ability to work well in a team environment, • Effective training and meeting skills, • Professional, positive, and enthusiastic attitude, • Proven performance management, coaching, and counseling skills, • Strong attention to detail and analytical skillsPhysical requirements, • Repetitive motions that include the wrists, hands and/or fingers, • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods EEO Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Summary The Passenger Service Agent provides all passenger/customer services as contracted by the airline customer, which may include reservations, ticketing, load control, baggage processing, ticket counter/gate check-in, receiving/greeting arriving/departing passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned. Core Competencies • Able to work efficiently as a part of a team as well as independently., • Attention to detail in all areas of work., • Greet and process passengers for outbound flights at the check-in counter and gate., • Actively participates in the Safety Management System (SMS), • Inspect and verify passenger documentation., • Checks passenger baggage and places bag tags on them at the ticket counter for appropriate destination, • Coordinates ticket counter activities with those on the ramp regarding baggage handling to assure that all bags are processed as designated., • Oversees customer complaints regarding ticketing and baggage handling when problems arise. (i.e., lost baggage, lost/misplaced tickets, canceled flights, or delayed flights), • Makes announcements regarding flight activity at gate or over airport’s general PA system., • Answers passenger inquiries regarding flight schedules, fares, space availability for a particular flight and other questions that may arise., • Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance., • Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival., • Always maintain the level of service expectations for the passenger and the airline customer., • Comply with all company, local, state, federal, and carrier SOP and security requirements., • Participate in training to comprehend, implement, and maintain all quality objectives as stated in our Quality Management System to ensure delivery of desired levels of operational safety and security., • All employees are responsible for ensuring quality control in their own activities., • Cooperate fully with Inspectors to achieve quality inspection commitments., • Must be 18 years of age., • High School diploma., • Enthusiastic about Customer Service, • Must be capable of lifting/pushing/pulling up to 70 lbs. on a regular basis., • Ability to work nights, weekends, holidays, and varying schedules., • Proficient Computer Skills, • Must be able to stand, lift, bend for an extended period., • Must successfully complete airline specific training programs and recertification, • The ability to read, write and fluently speak and understand the English language. May include weeknights, weeknights and holidays.

Job Description We are seeking an experienced and passionate employee benefits professional to drive successful outcomes for clients and their programs. As an Employee Benefits Client Consultant, you'll play a critical role in building strong client relationships, providing high-quality analysis, and delivering strategic recommendations that ensure positive outcomes for our clients. With your expertise, you'll serve as a trusted advisor to clients across various industries, sizes, and geographies. Essential Functions: • Build Client Relationships: Establish yourself as the primary advisor for benefits-related issues. Assist clients by developing and executing tailored benefit program strategies to retain and attract employees. Support HR leaders in navigating legal compliance requirements (e.g., HIPAA, FMLA, COBRA) and other functions., • Team Collaboration: Work within a cross-functional team to address client needs in analytics, compliance, communications, technology, marketing, and non-medical benefits. Leverage internal tools effectively to oversee client materials and prepare for questions with support from internal teams., • Develop Benefit Plan Offerings: Analyze client data for utilization patterns, benchmarking, and alternative funding strategies. Collaborate with the sales team to recommend products to enhance benefit programs or solve client needs. Knowledge and Expertise: • Familiarity with coverages, carriers, payroll, and benefit administration systems., • Proficiency in benefit procedures, strategies, and market knowledge., • Strong business insight including financial reporting, client business models, and strategy., • A commitment to personal excellence and a thriving company culture. Qualifications: • Minimum of 5 years of industry experience., • Maintain a Life and Health Insurance License., • Expertise in developing self-insured and fully insured welfare benefit plans., • Fulfillment of continuing education credits and additional designations as assigned. Full-Time Benefits - Most benefits start day 1 • Medical, Dental, Vision Insurance, • Flex Spending or HSA, • 401(k) with company match, • Profit-Sharing/Defined Contribution (1-year waiting period), • PTO/Paid Holidays, • Company-paid ST and LT Disability, • Maternity Leave/Parental Leave, • Subsidized Parking, • Company-paid Term Life/Accidental Death Insurance Company Description At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday – that's who we are and what we believe in. As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. Want to learn more? Follow us on | LinkedIn | Facebook

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Free food & snacks, • Free uniforms, • Parental leave Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Meet and exceed personal sales goals, • Track and report production towards agency goals, • Group Life Insurance Benefits, • Hourly pay plus commission/bonus, • Paid time off (vacation and personal/sick days), • Flexible hours, • Valuable experience, • Growth potential/Opportunity for advancement within my agency, • Thank you Breakfast and Lunches for the officeRequirements, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Accountable to processes, • Ability to make presentations to potential customers, • Ability to effectively relate to a customer, • Property and Casualty license (must be able to obtain), • Life and Health license (must be able to obtain)If you are motivated to succeed and can live by our 3 Hs (Heart, Head and Humor) please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Our growing agency is looking to add the perfect fit to our team. We are looking to add a high energy, customer focused individual to help create the ideal customer experience for our clients. We take great pride in our proactive approach to protecting customers from every day mayhem. The right person possesses the ability to interact with customers in person, over the phone, and digitally. Our team is looking for someone who wants to grow with the agency. You will be joining a highly successful team thanks in large part to our approach to taking care of customers. This is a primarily phone based position in a challenging field that offers lots of variety in the daily tasks. Our agency team is looking for the perfect fit to help us continue to achieve the level of service our customers expect while our agency continues to grow. Benefits Hourly Base Salary + Commission + Bonus Opportunities Flexible Schedule Paid Time Off (PTO) Hands on Training Career Growth Opportunities Responsibilities -Assist customers navigating coverages options to help with the changing needs -Perform tasks associated with customer billing -Be the frontline face to customers for the agency -Identify potential opportunities for sales within existing customer base Requirements -Positive attitude -Ability to professionally interact with a wide variety of customers -Patience with an ever changing marketplace -Team and customer first mentality -the ability to obtain a Property and Casualty license

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Staybridge Suites in Des Moines, IA. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Salary: $15-$17, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job DescriptionDescription: JOB SUMMARY We are looking for a skilled Customer Service Representative to join our team. The ideal candidate is bilingual, detail-oriented, possesses strong communication skills, and has a solid understanding of financial products and services. The Customer Service Representative is responsible for all aspects of customer service in a call center environment including but not limited to handling high volumes of incoming customer calls, billing inquiries, setting up customer payments and addressing all account related questions. RESPONSIBILITIES • Provide account level information to customers including but not limited to account balances, payment histories, payment setup and payoff requests, • Field phone calls, emails, and chat requests, • Handle incoming correspondence including calls, emails, and chats in an efficient manner in order to meet performance standards, • Research account discrepancies including payment research, • Stay informed of any changes to policies and procedures, • Provide timely resolution of customer complaints, concerns, and inquiries, • Demonstrate the 3 Ps of customer service: Professionalism, Patience and have a “People-First” Attitude, • High school diploma or equivalent., • Associate or Bachelor’s degree in related or comparable field preferred. An equivalent combination of education and experience may be considered, • Knowledge and experience in a call center environment, • Knowledge of the credit and financial industry, • Excellent customer service focus, • Excellent verbal and written communication skills, • Excellent interpersonal, negotiation, and conflict resolution skills, • Ability to prioritize tasks, • Ability to act with integrity, professionalism, and confidentiality, • Strong communication skills- both written and verbal, • Superior time management and organizational skills, • Ability to work independently and within a team, • The home office is located in West Des Moines, IA., • Looking specifically for 10AM - 7PM hours, • Starting at $22 hourly + up to 7.5% monthly incentive pay after first 90 days., • Bilingual preferred Requirements:

Job Description About the Role We are seeking an experienced Account Manager to support and grow our industrial and commercial water treatment portfolio. This role is responsible for managing existing customer programs, driving new business development, delivering technical support, and ensuring high levels of customer satisfaction across cooling, boiler, closed loop, wastewater, and related water treatment applications. Key Responsibilities • Manage and retain a portfolio of customer accounts across industrial and commercial facilities., • Conduct routine service visits including testing, system inspections, reporting, troubleshooting, and program optimization., • Develop treatment strategies and implement chemical feed/control programs to achieve operational, safety, and compliance goals., • Identify and close new business opportunities including chemical programs, equipment, service agreements, and capital projects., • Provide technical support and problem-solving for both water treatment and mechanical/process issues., • Prepare proposals, quotes, reports, KPIs, and presentations for customers and internal leadership., • Ensure programs meet profitability targets and align with commercial policies., • Experience in industrial or commercial water treatment strongly preferred (boiler, cooling, loop systems, wastewater, or related process treatment)., • Strong mechanical aptitude and familiarity with pumps, controllers, feed systems, and industrial systems., • Ability to troubleshoot chemical feed equipment and system performance issues., • Proven experience in sales, account management, or field service in a technical industry., • Excellent communication, problem-solving, and relationship-building skills., • Knowledge of pretreatment equipment (RO, softeners, filtration, DI systems)., • Experience with industrial facilities such as manufacturing, healthcare, data centers, food & beverage, energy, or commercial buildings., • Competitive salary + commission/bonus structure, • Company vehicle or auto allowance, • Benefits package including health, dental, vision, PTO, and retirement plan, • Professional development, certifications, and technical training, • Collaborative team environment with growth opportunities #hc209526