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Job DescriptionDescription: The beautiful and historic Renaissance Des Moines Savery Hotel is currently seeking a dynamic, experienced and motivated individual for the position of Front Office Manager at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, a strong proficiency in multi-tasking with exceptional hospitality and guest service skills. Administration · Maintain standards of quality guest service. · Achieve budgeted revenues and expenses and maximize profitability related to the guest services department paper. · Develop short- and long-term financial and operational plans for the guest service department that relate to the overall objectives of the hotel. · Participate in the preparation of the annual hotel budget. · Increase level of guest satisfaction by delivery of an exceptional product through employee development. · Review the reservation function to maintain the highest possible room occupancy and average daily rate through suggestive selling by associates. · Maintain and correct procedures for credit control, financial transactions, security of financial assets, and guest security. · Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. · Ability to accurately use various office and accounting software. Support · Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to assist with the design and preparation of statistical reports and presentations as needed. · Ability to accurately report information. · Ability to assist with various accounting department tasks as needed. · Ability to scrupulously follow all StepStone and hotel policies and procedures. · Attend required meetings. Personal Effectiveness · Projects and assignments are completed thoroughly, professionally, and with care. · Adjusts to high-pressure conditions and is open to change. · Assumes responsibility for personal growth and development. · Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Requirements: These are required of every associate. · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned. Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are Equal Opportunity Employers - EOE/M/F/D/V

Job Description FSLA Exempt Status JOB OVERVIEW The Assistant General Manager supervises the daily operations of the front of house and kitchen staff. Responsibilities include training, management of training and operational tools, support to staff, and creating a safe work environment. The Restaurant Manager implements and maintains a service and management philosophy which assists the Restaurant staff in achieving a standard of guest service that meet or exceed the company standards. Participates in weekly scheduling of staff and ordering of product. REPORTS TO General Manager, Regional Director of Operations SUPERVISES All Restaurant Employees KEY RELATIONSHIPS Internal Kitchen Staff, Bar Staff, Restaurant Staff and Corporate Office External Restaurant Guests, Vendors, Health Department Inspectors and local businesses QUALIFICATIONS/SKILLS Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee possesses the abilities or aptitudes to perform each duty proficiently, with or without, reasonable accommodation. ESSENTIAL 1. Ability to speak, read and write English fluently., 2. Previous restaurant management experience., 3. Minimum of one year’s supervisory experience., 4. Ability to understand and implement cost controls., 5. Ability to use a computer., 6. Punctuality and regular and reliable attendance., 7. Interpersonal skills and the ability to work well with co-workers and the public., 8. Sanitation Certification DESIRABLE 1. Minimum 3-5 years’ experience, 2. Ability to communicate in a second language, preferably Spanish., 3. Previous experience as a bartender or server., 4. Previous experience with POS system, preferably Toast. ESSENTIAL PHYSICAL ABILITIES • Endure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping., • Ability to stand, walk and/or sit and continuously perform essential job functions., • Sufficient manual dexterity in one hand to be able to grasp, load and carry trays., • Repetitive hand motion for extended periods of time. ESSENTIAL JOB FUNCTIONS • Coordinates all booked activities, i.e., banquets and catering, • Oversees & assists in the training and development of front of house and kitchen Staff., • Maintain effective internal controls within the restaurant., • Responsible for maintaining budgeted financial goals to ensure maximum profitability., • Maintains knowledge of local competition and general industry trends., • Maintains existing programs and policies to ensure the highest possible quality of service., • Maximizes sales potential through marketing efforts and programs., • Responsible for supervising all staff service during scheduled shifts including but not limited to mornings, afternoons and weekends., • Oversees the standardization of portions used and assists in controlling of food, beverage, and labor costs., • Assists with creation of weekly work schedules as necessary., • Handles Guest complaints and needs as necessary. SECONDARY JOB FUNCTIONS • Assist with ordering of product., • Assist with month-end inventories., • Return business telephone calls and answer correspondence., • Attend all required meetings, • Assist in scheduling -Salary range includes bonus and benefits

Job DescriptionBenefits: • Life/Disability Insurance, • Dental insurance, • Health insurance CyHawk is a growing company that opened our first Perkins in 2007 and now owns 21 restaurants. SUMMARY OF POSITION Assists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provide direction for restaurant staff to ensure maximum guest satisfaction, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment. REPORTING RELATIONSHIPS • Reports: Directly to General Manager, • Internal: Extensive contacts with all levels of store personnel as well as all home office departments., • External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schoolsLEADERSHIP ABILITIES, • Demonstrates principles actions, uses sound judgment and follow through on commitments., • Anticipates problems and issues and makes timely and sound decisions., • Demonstrates a passion and working knowledge of food, liquor, beer and wine., • Leads by example and maintains a guest first focus., • Sets and shares goals with team, monitors and tracks progress of goals., • Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement., • Assists the General Manager in planning and analyzing administration and operations manpower., • Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations., • Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant., • Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees., • Ensures proper management of the facility and equipment through preventive, • Maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements., • Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application., • Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories., • Ensures accurate financial data to include: payroll, cash and receipts, productivity, food costs, and operating expenses. Responsible for all communications with regard to system breakdowns and deficiencies.

Job Description FSLA Exempt Status JOB OVERVIEW The Restaurant Manager supervises the daily operations of the front of house and kitchen staff. Responsibilities include training, management of training and operational tools, support to staff, and creating a safe work environment. The Restaurant Manager implements and maintains a service and management philosophy which assists the Restaurant staff in achieving a standard of guest service that meet or exceed the company standards. Participates in weekly scheduling of staff and ordering of product. REPORTS TO General Manager, Assistant General Manager SUPERVISES All Restaurant Employees KEY RELATIONSHIPS Internal Kitchen Staff, Bar Staff, Restaurant Staff and Corporate Office External Restaurant Guests, Vendors, Health Department Inspectors and local businesses QUALIFICATIONS/SKILLS Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee possesses the abilities or aptitudes to perform each duty proficiently, with or without, reasonable accommodation. ESSENTIAL 1. Ability to speak, read and write English fluently., 2. Previous restaurant management experience., 3. Minimum of one year’s supervisory experience., 4. Ability to understand and implement cost controls., 5. Ability to use a computer., 6. Punctuality and regular and reliable attendance., 7. Interpersonal skills and the ability to work well with co-workers and the public., 8. Sanitation Certification DESIRABLE 1. Minimum 1-3 years’ experience, 2. Ability to communicate in a second language, preferably Spanish., 3. Previous experience as a bartender or server., 4. Previous experience with POS system, preferably Toast. ESSENTIAL PHYSICAL ABILITIES • Endure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping., • Ability to stand, walk and/or sit and continuously perform essential job functions., • Sufficient manual dexterity in one hand to be able to grasp, load and carry trays., • Repetitive hand motion for extended periods of time. ESSENTIAL JOB FUNCTIONS • Coordinates all booked activities, i.e., banquets and catering, • Oversees & assists in the training and development of front of house and kitchen Staff., • Maintain effective internal controls within the restaurant., • Responsible for maintaining budgeted financial goals to ensure maximum profitability., • Maintains knowledge of local competition and general industry trends., • Maintains existing programs and policies to ensure the highest possible quality of service., • Maximizes sales potential through marketing efforts and programs., • Responsible for supervising all staff service during scheduled shifts including but not limited to mornings, afternoons and weekends., • Oversees the standardization of portions used and assists in controlling of food, beverage, and labor costs., • Assists with creation of weekly work schedules as necessary., • Handles Guest complaints and needs as necessary. SECONDARY JOB FUNCTIONS • Assist with ordering of product., • Assist with month-end inventories., • Return business telephone calls and answer correspondence., • Attend all required meetings, • Assist in scheduling This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Job DescriptionDescription: The beautiful and historic Renaissance Des Moines Savery Hotel is currently seeking a dynamic and experienced Restaurant General Manager at our StepStone Hospitality managed hotel. We are looking for a motivated individual who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences. This role requires outstanding organizational and communication skills, a proven ability to multitask and a commitment to excellence in hospitality. We are seeking a motivated, passionate and detail-oriented individual to join our hotel staff as the Assistant Food and Beverage Manager. As part of our hotel management team, you will assist leading team members to ensure high levels of service standards while maintaining budgeted revenues and maximizing profitability. Key Responsibilities · Manage daily operations of the food and beverage department, including restaurants, bars, and room service (if applicable). · Hire, train, and supervise front-of-house staff, including servers, bartenders, and hosts. · Collaborate with chefs and kitchen leadership to maintain menu quality and consistency. · Ensure exceptional guest service standards are met or exceeded. · Monitor and control inventory levels and place orders for food, beverages, and supplies as needed. · Create and manage budgets, control costs, and analyze financial reports to maximize profitability. · Enforce health, safety, and sanitation regulations. · Develop promotional strategies and events to increase sales and customer engagement. · Handle guest concerns or complaints with professionalism and care. · Maintain a clean, organized, and welcoming dining environment. · Increase the level of guest satisfaction by delivering an exceptional product through employee development. · Ability to accurately use various office and accounting software. Qualifications · 5+ years of experience in food and beverage management or hospitality leadership. · Strong knowledge of restaurant operations, bar service, and customer service best practices. · Leadership skills with the ability to motivate and manage a team. · Must be available for weekends, holidays, and varying shifts. · Excellent communication and problem-solving abilities. · Budgeting and financial management experience. · Familiarity with point-of-sale systems, scheduling software, and inventory tools. · Certifications in food safety and responsible alcohol service (e.g., ServSafe, TIPS) preferred. · Must have a comprehensive knowledge of the English language to communicate with guests, associates, and vendors effectively. · Ability to assist with the design and preparation of statistical reports and presentations as needed. · Ability to accurately report information. · Ability to assist with various accounting department tasks as needed. · Ability to scrupulously follow all StepStone and hotel policies and procedures. · Attend required meetings. Requirements: These are required of every associate. · Minimum lifting of 50 pounds. · Pushing, bending, stooping, upward reaching, and manual dexterity. · Hearing, writing, typing. · Minimum pulling of 50 pounds. · Other duties may be assigned. Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are Equal Opportunity Employers - EOE/M/F/D/V

Job Description When you work at Edencrest you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Edencrest is hiring for a LPN, Licensed Practical Nurse. In this role you will provide Leadership and Nursing support to the community and Executive Director. This person is a key member of the Community’s Leadership team adhering to policies and procedures and upholding the Community’s mission, philosophy, values and the Company’s vision, principles and Hospitality Promises. Current Opening: Monday-Friday, Rotating Weekends and On-Call Rotation Locations Available: Waukee, IA, Ankeny, IA, Johnston, IA Competitive Pay: The starting pay for this position is $75,000 / year. Pay rate will be based on years of experience. Here are a few of the daily responsibilities of a LPN: • Support the Director of Wellness with daily tasks and resident care documentation, • Administer medications and treatments per physician orders and Iowa licensure scope, • Monitor and ensure compliance through PCC Dashboard, • Assist with resident assessments and reviews, • Provide on-call nursing support as needed, • Train, guide, and delegate nursing tasks to direct care staff, • Utilize medical equipment appropriately (e.g., catheters, oxygen), • Collect and transport lab samples, • Lead or assist with staff in-services and clinical education sessions, • Communicate effectively with families and physicians, • Monitor vital signs and detect health changes, • Promote a safe, comfortable environment for residents, • Support residents with activities of daily living, • Embody strong customer service and team collaboration, • Valid Iowa LPN license, • Current CPR certification, • Completion of annual Iowa state requirements, • Professional, compassionate, and team-oriented attitude, • Ability to work in a multidisciplinary team and manage emotional situations with care, • Interest in elder care and strong interpersonal skills, • Health & Wellness: Medical, dental, and vision coverage to keep you and your family healthy., • Financial Security: Retirement savings plan with company match, life and disability insurance., • Work-Life Balance: Paid time off and flexible work schedules., • Growth & Development: Access to training programs and career development opportunities. ABOUT HUBBELL REALTY COMPANY Hubbell Realty Company (Hubbell Realty) is a full-service real estate development company with roots in Central Iowa, and additional operations in South Dakota, Missouri, and Nebraska. Over the last decade, Hubbell Realty has developed over 30 apartment communities totaling more than 7,000 units, built and sold more than 1,000 homes, and currently manages approximately 2.1 million square feet of commercial space in Central Iowa. ABOUT HIGHMARK SENIOR LIVING At Highmark Senior Living (Highmark), a division of Hubbell Realty Company, our core belief is quality care, and services start with us. The support a loved one receives begins with trusted professionals who display loyalty to residents, a sense of pride in community and cherish relationships at the highest regard. Seniors and their loved ones can count on Highmark where they will experience comfort and freedom. As a leading senior living property manager our focus is on providing excellent care, innovative life experiences and elevated management services for all our communities. ABOUT EDENCREST COMMUNITIES Edencrest communities aim to support, provide wellness excellence and community to residents every day. At Edencrest, residents embrace an innovative and transformational lifestyle. Associates are ready to help residents with move-in, maintenance, and everyday needs so they can enjoy what matters most. Hubbell Realty Company and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants

Job DescriptionDescription: $5,000 Sign on Bonus! QuickVisit Urgent Care in Grinnell, Iowa is seeking a full time Family Nurse Practitioner to join our team We are dedicated to helping patients by delivering the highest quality, most affordable, and accessible healthcare in the communities we serve. We are a small-town clinic with a big heart! At QuickVisit, we not only care about our patients, but our employees as well. Happiness, flexibility, and support are important to our company. We want to provide quality care to our communities in a friendly and encouraging environment. Ultimately, we are committed to an environment of compassion, healing, and hope for all. We're inviting passionate, driven individuals to join us as a Family Nurse Practitioner and be part of the impactful journey of brining innovative healthcare to rural communities in Iowa. What We’re Looking For: If you're a Nurse Practitioner that goes above and beyond to deliver exceptional patient care, challenge yourself and your coworkers towards growth, thrive in a fast-paced environment, and want to change the lives of your patients and our community then we invite you to become a part of our family at QuickVisit Urgent Care. We can’t wait to connect with you! Essential Responsibilities: • Bring innovative, high quality urgent and primary care to patients of all ages in underserved communities., • Perform physical exams, diagnose and treat illnesses, order and interpret labs, prescribe medication, provide patient education, and appropriately document all relevant information in EMR., • Perform examinations for workers’ comp, occupational medicine, DOT, sports, wellness, and pre-employment screenings, • Provide flexible and adaptive care so as to not have to turn away patients before exhausting reasonable treatment options., • Excellent communicator to both patients and staff., • Work autonomously as a provider and work alongside nurses, x-ray technicians, and front office specialists to provide the best possible patient care., • Provide leadership, direction, and assistance to team members as needed. Monitors completion of staff’s daily follow-up calls to monitor patient progress., • Ability to use judgement to determine when to consult supervising physician, • Works with manager and other operational team members to ensure consistency with medical policy and professional standards., • Supports and engages in projects and activities which will develop or improve services delivered at the clinic., • Have a least one year of FNP experience and/or emergency care experience as an RN., • Health, Dental, Vision Insurance, • Short Term Disability, • 401k Program, • PTO, • Employer covered Long Term Disability and Life Insurance Policy, • Employee Discount Program – Free visits to you and discounted care for your family!, • Quarterly Bonus/Incentive Plan, • Licensure Reimbursement, • CEU/CME Credit, • One year of FNP experience or emergency care experience as an RN, • Experience treating pediatrics preferred, • Ability to work independently and autonomously, • Active Iowa Nurse Practitioner state license, • Active DEA License, • DOT Physical Certification, • BLS, ACLS, and PALS

Job Description When you work at Edencrest you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Edencrest is hiring for a RN, Registered Nurse In this role you will provide Leadership and Nursing support to the community and Executive Director. This person is a key member of the Community’s Leadership team adhering to policies and procedures and upholding the Community’s mission, philosophy, values and the Company’s vision, principles and Hospitality Promises. If you are interested in this role you can Apply Here! Current Opening: Monday-Friday, Rotating Weekends and On-Call Rotation Competitive Pay: The starting pay for this position is $80,000 / year. Pay rate will be based on years of experience. Here are a few of the daily responsibilities of a RN: • Support the Director of Wellness with daily tasks and resident care documentation, • Administer medications and treatments per physician orders and Iowa licensure scope, • Monitor and ensure compliance through PCC Dashboard, • Assist with resident assessments and reviews, • Provide on-call nursing support as needed, • Train, guide, and delegate nursing tasks to direct care staff, • Utilize medical equipment appropriately (e.g., catheters, oxygen), • Collect and transport lab samples, • Lead or assist with staff in-services and clinical education sessions, • Communicate effectively with families and physicians, • Monitor vital signs and detect health changes, • Promote a safe, comfortable environment for residents, • Support residents with activities of daily living, • Embody strong customer service and team collaboration, • Valid Iowa RN license, • Current CPR certification, • Completion of annual Iowa state requirements, • Professional, compassionate, and team-oriented attitude, • Ability to work in a multidisciplinary team and manage emotional situations with care, • Interest in elder care and strong interpersonal skills, • Health & Wellness: Medical, dental, and vision coverage to keep you and your family healthy., • Financial Security: Retirement savings plan with company match, life and disability insurance., • Work-Life Balance: Paid time off and flexible work schedules., • Growth & Development: Access to training programs and career development opportunities. ABOUT HUBBELL REALTY COMPANY Hubbell Realty Company (Hubbell Realty) is a full-service real estate development company with roots in Central Iowa, and additional operations in South Dakota, Missouri, and Nebraska. Over the last decade, Hubbell Realty has developed over 30 apartment communities totaling more than 7,000 units, built and sold more than 1,000 homes, and currently manages approximately 2.1 million square feet of commercial space in Central Iowa. ABOUT HIGHMARK SENIOR LIVING At Highmark Senior Living (Highmark), a division of Hubbell Realty Company, our core belief is quality care, and services start with us. The support a loved one receives begins with trusted professionals who display loyalty to residents, a sense of pride in community and cherish relationships at the highest regard. Seniors and their loved ones can count on Highmark where they will experience comfort and freedom. As a leading senior living property manager our focus is on providing excellent care, innovative life experiences and elevated management services for all our communities. ABOUT EDENCREST COMMUNITIES Edencrest communities aim to support, provide wellness excellence and community to residents every day. At Edencrest, residents embrace an innovative and transformational lifestyle. Associates are ready to help residents with move-in, maintenance, and everyday needs so they can enjoy what matters most. Hubbell Realty Company and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants

Job Description When you work at Edencrest at Tuscany, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Edencrest at Tuscany is recruiting for an Executive Director. This role will oversee the daily operations of the community. Regulatory compliance, managing budgets and revenue the ED is responsible for all facets of the operation. Current Opening: Monday-Friday, 8am-5pm Here are a few of the daily responsibilities of the Executive Director: • Be a dynamic leader of a team that drives best in class outcomes for staff, residents, and their families., • Be knowledgeable about each department in the community and their essential functions., • File and audit paperwork, new hire orientation, and training to ensure regulatory compliance., • Assist with distribution/collection of accounts receivable monthly., • Prepare payroll with timeliness and accuracy., • Process accounts payable with accuracy and proper coding practices., • Answer phones, route messages, and welcome/guide visitors., • Assist in orientation and move-in of new residents., • Understand the methodologies and assist the Sales Team when necessary., • Review waiver/Medicaid documentation and seek out missing information., • Uphold confidentiality and Health Insurance and Portability and Accountability Act (HIPAA) regulations., • Outstanding customer services skills and leadership potential., • Fluent in Microsoft Office Suite., • Excellent communication and organizational skills., • Able to trained to lead in-services and perform 1:1 education with staff., • Promote a great community culture that strives for excellence and do so with integrity., • High School diploma or equivalent., • The ability to comprehend, compose, and speak the English Language., • Fluent in the use of the Microsoft Office Suite of programs., • Health & Wellness: Medical, dental, and vision coverage to keep you and your family healthy., • Financial Security: Retirement savings plan with company match, life and disability insurance., • Work-Life Balance: Paid time off and flexible work schedules., • Growth & Development: Access to training programs and career development opportunities. EEO Employer ABOUT HUBBELL REALTY COMPANY Hubbell Realty Company (Hubbell Realty) is a full-service real estate development company with roots in Central Iowa, and additional operations in South Dakota, Missouri, and Nebraska. Over the last decade, Hubbell Realty has developed over 30 apartment communities totaling more than 7,000 units, built and sold more than 1,000 homes, and currently manages approximately 2.1 million square feet of commercial space in Central Iowa. ABOUT HIGHMARK SENIOR LIVING At Highmark Senior Living (Highmark), a division of Hubbell Realty Company, our core belief is quality care, and services start with us. The support a loved one receives begins with trusted professionals who display loyalty to residents, a sense of pride in community and cherish relationships at the highest regard. Seniors and their loved ones can count on Highmark where they will experience comfort and freedom. As a leading senior living property manager our focus is on providing excellent care, innovative life experiences and elevated management services for all our communities. ABOUT EDENCREST COMMUNITIES Edencrest communities aim to support, provide wellness excellence and community to residents every day. At Edencrest, residents embrace an innovative and transformational lifestyle. Associates are ready to help residents with move-in, maintenance, and everyday needs so they can enjoy what matters most. Hubbell Realty Company and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants

Job Description When you work at an Edencrest Assisted Living Community, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Edencrest is looking for a Director of Sales, Community Relations Director. This role will work to drive customer acquisition and retention efforts within Edencrest, our flagship brand. They are responsible for overseeing, guiding and supporting the sales and marketing efforts of communities not only in their assigned building but all communities in the Edencrest brand; providing leadership, mentoring, sales training and coaching for community teams; and ensuring the ongoing development and execution of comprehensive and effective sales and marketing plans. They are also responsible for identifying and escalating operational barriers to sales effectiveness and resident retention. They are ultimately accountable for providing a clear roadmap that will allow operations to meet or exceed occupancy goals! If you are interested in this role you can Apply Here! Here are a few of the daily responsibilities of a Director of Sales, Community Relations Director: • Oversee sales and marketing functions for an assigned community, including ongoing customer engagement and satisfaction., • Effectively function in a matrix environment, collaborate and drive results alongside other leaders., • Analyze sales indicators and trends, align with operational partners on such., • Ensure appropriate sales and customer engagement training for all key personnel in the community, and targeted coaching as required., • Partner with operations in annual budget process and ongoing move-in goal targets., • Communicate clear expectations for sales performance to community team members., • Manage and monitor compliance for each to CRM usage, timely move-in/out projections, driving commission approval, helping to drive resident survey and participation rates., • Oversee community relations marketing budget through a functional, measurable lead generation plan to impact occupancy., • Outstanding customer services skills and leadership potential., • Fluent in Microsoft Office Suite., • Excellent communication and organizational skills., • Basic knowledge of digital marketing strategies & social media management processes, • Bachelor’s degree (in Marketing, Business, Communications or related field) or 2 to 5 years of related experience and/or training; or equivalent combination of education and experience., • Business Acumen, • Leadership, • Health & Wellness: Medical, dental, and vision coverage to keep you and your family healthy., • Financial Security: Retirement savings plan with company match, life and disability insurance., • Work-Life Balance: Paid time off and flexible work schedules., • Growth & Development: Access to training programs and career development opportunities. ABOUT HUBBELL REALTY COMPANY Hubbell Realty Company (Hubbell Realty) is a full-service real estate development company with roots in Central Iowa, and additional operations in South Dakota, Missouri, and Nebraska. Over the last decade, Hubbell Realty has developed over 30 apartment communities totaling more than 7,000 units, built and sold more than 1,000 homes, and currently manages approximately 2.1 million square feet of commercial space in Central Iowa. ABOUT HIGHMARK SENIOR LIVING At Highmark Senior Living (Highmark), a division of Hubbell Realty Company, our core belief is quality care, and services start with us. The support a loved one receives begins with trusted professionals who display loyalty to residents, a sense of pride in community and cherish relationships at the highest regard. Seniors and their loved ones can count on Highmark where they will experience comfort and freedom. As a leading senior living property manager our focus is on providing excellent care, innovative life experiences and elevated management services for all our communities. ABOUT EDENCREST COMMUNITIES Edencrest communities aim to support, provide wellness excellence and community to residents every day. At Edencrest, residents embrace an innovative and transformational lifestyle. Associates are ready to help residents with move-in, maintenance, and everyday needs so they can enjoy what matters most.

Job Description DSI is a sales enablement company that has an immediate career opportunity for a sales rock star to join our expanding team. This Account Manager plays a key role in supporting DIRECTV’s sales efforts in Lodging, Institutions (L&I), and Enterprise verticals. As the DIRECTV L&I Account Manager, you will engage in every aspect of the sales cycle including front-end lead nurturing through to closing the deals. You will work cross-functionally with our sales and project leadership. Additionally, you will collaborate with the most exciting product vendors in the entertainment space to cultivate solutions to meet their needs. DSI’s unique go-to-market strategy, cutting-edge proprietary systems, and family-oriented culture make this an outstanding opportunity for the right candidate. This is an in-office position that will report to our Urbandale, Iowa location. About DSI DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners; through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions. We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, Lodging & Institutions, Multi-Dwelling-Units, or all; we are a one-stop solution to help sales partners uncover growth opportunities. Requirements • Ability to manage a blended inbound and outbound marketing campaign, • Sales experience is preferred but not required, • Familiarity with satellite entertainment and/or telecommunications industries is preferred, • Manage sales pipeline using proprietary CRM software, • Punctually follow up with assigned leads, • Work with incoming leads to manage the pipeline of the prospective business, • Complete required training on programming and equipment promptly, • Collaborate with leadership to ensure client success within a defined timeframe, • Communicate with both DSI internal employees and DIRECTV employees to promote the success and growth of this program Specific Qualifications • High school diploma or higher, • Strong professionalism with a proven track record in sales, • Entrepreneurial mindset, with solid spoken and written communication skills, • Existing experience managing a sales pipeline and closing business, • Dynamic, highly motivated with integrity and passion for succeeding, • Prompt, strategic, highly organized, and goal-oriented with proven results, • Strong desire to take on new responsibilities, • Exhibit excellent time management skills, • Proficiently work with the team and independently, • The ability to balance multiple priorities simultaneously Computer Skills • Uncapped earning potential, • Bonus opportunities, • Medical, Dental & Life insurance are available on the first day of the month following your first day of employment – no extended waiting period, • 401k Plan with employer matching, • Paid vacation, personal/sick days, and bereavement time, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job Description When you work at Edencrest, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Edencrest is recruiting for a Director of Wellness. This role will function as a Licensed Nurse in the State of Iowa who provides medical treatment and personal care services as directed by a physician and the resident. Current Opening: Monday-Friday 8am-4:30pm, On-Call Rotation Competitive Pay: The starting pay for this position is $80,000 / year. Pay rate will be based on years of experience. Here are a few of the daily responsibilities of the Director of Wellness: • Direct the monitoring of daily tasks and documentation for resident care., • Interacts with other residents, staff, and families as the need arises and represents the core values and mission statement of Edencrest and Highmark Senior Living., • Administers prescribed medications and treatments in accordance with physician orders ad the scope of their own professional license in the State of Iowa., • May assist with resident reviews and assessments per regulatory requirement and by the direction of the Wellness Coordinator., • Assists with on-call nursing overage as needed and as directed by the Wellness Coordinator or the Executive Director., • Monitors PCC Dashboard for completeness and compliance., • Can assist with training, guidance, and delegation of nursing tasks to direct care staff., • Can utilize equipment such as catheters, pressure relief devices, and oxygen supplies per Iowa and Federal Code., • Possess the ability to follow physician orders, provide follow up feedback to families, or coordinating communication of clinical information between the two parties., • Monitoring and documenting vital signs and detecting variances in the baseline of residents., • Can assist with a safe, comfortable environments for residents., • Be a team player with a dynamic leadership team., • Has the ability to assist residents with activities of daily living., • Has a welcoming demeanor and provides great customer service., • RN/LPN in good standing in the State of Iowa., • Has a valid CPR certification., • The ability to comprehend, compose, and speak the English Language., • Fluent in the use of the Microsoft Office Suite of programs., • Have the professionalism necessary for establishing and maintaining a good rapport with residents and family members. Ability to handle emotionally charged situations in a professional manner., • Have an interest in and a sympathetic attitude toward caring for the elderly., • The work environment conditions described are representative of those an employee encounters while performing the essential functions of this job. The employee must be able to work well in well lighted/ventilated areas. Employees may be subjected to hostile and emotionally upset residents, family members, personnel, visitors, etc., • Regular attendance as prescribed by the operating hours of the community with exceptions for allowed absences per policy., • Health & Wellness: Medical, dental, and vision coverage to keep you and your family healthy., • Financial Security: Retirement savings plan with company match, life and disability insurance., • Work-Life Balance: Paid time off and flexible work schedules., • Growth & Development: Access to training programs and career development opportunities. ABOUT HUBBELL REALTY COMPANY Hubbell Realty Company (Hubbell Realty) is a full-service real estate development company with roots in Central Iowa, and additional operations in South Dakota, Missouri, and Nebraska. Over the last decade, Hubbell Realty has developed over 30 apartment communities totaling more than 7,000 units, built and sold more than 1,000 homes, and currently manages approximately 2.1 million square feet of commercial space in Central Iowa. ABOUT HIGHMARK SENIOR LIVING At Highmark Senior Living (Highmark), a division of Hubbell Realty Company, our core belief is quality care, and services start with us. The support a loved one receives begins with trusted professionals who display loyalty to residents, a sense of pride in community and cherish relationships at the highest regard. Seniors and their loved ones can count on Highmark where they will experience comfort and freedom. As a leading senior living property manager our focus is on providing excellent care, innovative life experiences and elevated management services for all our communities. ABOUT EDENCREST COMMUNITIES Edencrest communities aim to support, provide wellness excellence and community to residents every day. At Edencrest, residents embrace an innovative and transformational lifestyle. Associates are ready to help residents with move-in, maintenance, and everyday needs so they can enjoy what matters most. Hubbell Realty Company and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants

Job Description Korzen Health is seeking a Physician to join our dynamic wound care team in partnership with Healogics, Mercy One Des Moines. For over 25 years, Healogics has been treating patients with chronic wounds from over 600 hospital-based wound care centers across the country. Currently, Healogics treats over 300,000 wound care patients annually and has healed nearly 4 million wounds. Healogics is the world's leading expert in wound healing. This position is based in our outpatient wound care clinics and is exclusively dedicated to procedural wound care. Our standard work hours are daytime hours averaging around 40 hours per week. There are no night shifts, on-call responsibilities, holiday hours, or weekend hours. All patients are seen by appointment only; walk-ins are not accepted. Our clinics are integrated within Trident Medical Center, and the physician will be employed by Healogics. This is a procedure-oriented environment primarily serving geriatric patients. The successful candidate must be Board Certified/Board Eligible in their core specialty and possess a strong procedural background. Recent experience with procedures such as suturing, incision and drainage (I&D), or other types of procedures is required, and procedural case logs will be requested as part of the credentialing process. Wound Care and Hyperbaric Oxygen (HBO) Therapy training are available. A full clinical team will be in place from the start date. Scope of Practice Highlights • Full Team support includes Case Manager, Hyperbaric Oxygen Therapy Nurses, Office Manager, and Front/Back End Support, • We offer advanced wound-care treatments to promote healing, including: cellulitis therapy, compression therapy, hyperbaric oxygen therapy, infection management and prevention, wound cleaning, and wound dressing., • Standard work hours are daytime hours averaging around 40 hours per week. There are no night shifts, on-call responsibilities, holiday hours, or weekend hours., • MD or DO degree, • Must be Board-Certified, • Competitive Base Compensation and Bonus.

Ability to accurately use various office and accounting software.

Job DescriptionSalary: The Weitz Company is hiring a Project Safety Manager to be located on our data center projects in Des Moines, IA with the Mission Critical division. The Project Safety Manager will provide site safety leadership and oversight for their assigned project. The Project Safety Manager is the expert resource to the project team for consistent implementation of company safety standards and programs, provides project-wide safety training, supports preconstruction safety planning, and performs jobsite safety auditing and incident investigating. If you are an experienced construction safety professional wanting to join a company who prioritizes safety across the organization, this could be a great opportunity for you! The Weitz Company has been Building a Better Way since 1855. We are a full-service construction company, general contractor, design-builder, and construction manager with office locations throughout the United States. We believe our employees to be our most valuable asset, and we are committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves. What Youll Do: • Participate in the creation of the project safety plan, • Track and trend project safety performance (site safety inspection results, injury rates, safety violations, etc.) and recommend corrective/preventative measures for project team implementation, • Verify project team adherence to company safety management processes, • Assist project teams with enforcement of safety programs, which may involve drafting letters, issuing safety violations, and meeting with managers, • Facilitate project safety committees, • Actively participate in safety preconstruction meetings and pre-task safety planning, • Conduct or facilitate project-wide safety training, • Support project teams with applicable regulatory safety compliance, • Facilitate project safety inspections and verify adequacy of project team corrective actions, • Ensure any employee has the authority to stop work they feel is unsafe until the issue(s) can be resolved, • Verification of project team incident investigations and How It Happened reports for completeness and accuracy, • Assemble and maintain site safety documentation (hot work permits, GFCI inspections, confined space permits, excavation permits, etc.), • Perform project industrial hygiene assessments (noise monitoring, air monitoring, etc), • Coordinate and communicate site safety activities regularly with the Project Manager, • Actively participate in project safety regulatory compliance audits (OSHA inspections, etc), • Encourage innovative thinking by the project team to increase the safety awareness of the project What Were Looking For: • Experience:, • 3+ years of construction safety experience, • OSHA 30 certification preferred, • Skills:, • Excellent judgement and problem-solving skills, • Ability to build positive relationships across the organization and provide conflict resolution and coaching to the team, • Ability to resolve issues in a timely and efficient manner, • Comfortable speaking in front of a variety of audiences of various sizes, • Detail-oriented and highly organized, • High level of initiative, • Excellent verbal and written communication, • Technology:, • Proficient in basic computer software including Microsoft Word, PowerPoint, Excel, and Outlook, • Ability to learn specific job-related software upon hire What We Offer: • Competitive Pay, • Rewarding Bonus Program, • Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings, • Employer-Paid Short- and Long-Term Disability Programs, • Employer-Paid Life Insurance, • Generous Paid Time Off Provisions, • 401K Retirement Savings Plan with Company Match, • Tuition Reimbursement, • Fully Paid Parental Leave, • Voluntary Products Including: Critical Illness Insurance and Accident Insurance, • Corporate Wellness Program with Wellness Time Off and Rewards Visa sponsorship is not available for this position at this time. The Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of the Company without a prior written search agreement will be considered unsolicited and the property of the Company. Please, no phone calls or emails. The Weitz Company, LLC (and its U.S.-basedsubsidiaries and affiliates) recognizes the value of and is committed to hiring and retaining a diverse and inclusive workforce.We are an Equal Opportunity Employer and follow applicable affirmative action guidelines and policies. All qualified applicantswill receive consideration for employment (including minorities, females, veterans, and individuals with disabilities, regardless of sexual orientation, gender identity, or other protected categories in accordance with applicablestate and federal laws). The Company is a drug and alcohol-free workplace and background checks are required if applicable.Click hereto review our Privacy Notice. #LI-MR1

Job Description Longevity Experience Manager We’re Mantality Health, an Agentis Longevity Clinic Agentis Longevity is pioneering care in hormone optimization therapy, peptides, exosomes, and other longevity-centric treatments – advancing patients to live longer, healthier, happier lives. We are here to transform longevity care as a trusted clinical partner for you. Mantality Health is one of our premier men’s health clinics across the Midwest delivering exceptional clinical care to our patients over the past 10+ years. We are dedicated to helping our patients live more powerful lives through hormone replacement therapy & additional medical services. We’re Looking for You As the Longevity Experience Manager (Clinic Manager) at Agentis, you are the heartbeat of the clinic. You will be responsible for running day-to-day operations with a focus on maintaining a consistent, high-touch patient experience that reflects the Agentis brand. This role requires a proactive leader who is as comfortable solving logistical problems as they are in cultivating a service-first, patient-centered, & team-obsessed culture. Who You Are You embody Agentis & Mantality values and demonstrate key competencies that ensure both patient and team success. Our values are essential for how we hire, lead, collaborate, and succeed together every day. Our Longevity Experience Managers create a space for our patients to receive the care they need and show up with a driven & positive mindset rooted in our mission, vision, and values. Our Values Integrity in Practice: We uphold the highest standards by proactively seeking solutions to improve lives. By shifting from a reactive to a preventative healthcare model, we ensure our actions consistently meet our patients’ needs. Mission for Excellence: Excellence is at the heart of everything we do, driving us to achieve peak performance. We are committed to continuously advancing health and wellness, always striving for the next level. Passion for Impact: We believe in taking an active role in one’s own well-being to drive breakthroughs. By focusing on quality outcomes, we provide hope and lasting health that leads to life-changing impacts for our patients. Accessibility: We make the transformative power of health accessible to patients nationwide, ensuring their needs are met as they take control of their well-being. By providing resources, guidance, affordability, and transparency, we empower patients to live longer and live well as they age. Clinical Quality: We focus on continuous improvement through innovation. We set the benchmark for Industry leading-quality, patient-centered care. Teamwork: By working together, we create comprehensive solutions that address the diverse needs of our patients, driving better outcomes and a stronger impact. What You’ll Do * Clinic Operations & Brand Representation • Oversee all aspects of daily clinic operations including opening/closing procedures, staff management, and scheduling workflows. Ensure the environment reflects the Agentis standard – clean, efficient, and welcoming. • Represent the Agentis brand with professionalism and integrity at every patient and staff touchpoint. Patient Experience & Culture • Cultivate a positive, team-based culture within the clinic that prioritizes empathy, education, and efficiency. Work closely with the front desk and Patient Experience Specialist to ensure every patient interaction is seamless and supportive. * Inventory & Administrative Oversight • Manage ordering and tracking of medical supplies, retail inventory, and office necessities. Oversee front desk associates, setting expectations for performance, communication, and organization. • Maintain accurate and up-to-date patient records in the clinic systems. Financial Operations • Process patient payments and support billing workflows in coordination with the central billing team. Track and reconcile daily revenue, ensuring all financial processes are followed with precision. * Performance & Outreach • Work closely with the Provider to fill 75%+ of available appointment slots through local outreach, recall, and rescheduling. Monitor and report key operational and clinical KPIs including: • Clinic Revenue Net Promoter Scores (NPS) for both Clinic and Providers • Clinical Protocol Adherence at 95%+ consistency What You Have * 2–4 years of experience managing operations in a healthcare, wellness, or retail setting. * Strong leadership and organizational skills with the ability to juggle multiple priorities in a fast-paced environment. * Familiarity with EMR, scheduling, CRM, and POS systems. * Ability to manage a team with empathy, structure, and accountability. * Passion for health, wellness, and helping others live longer, healthier lives. Measures of Success * Patient Satisfaction * Patient Retention & Growth * Team Member Retention * Clinic revenue growth YoY * Cost & Supplies Management What We Offer * Full-time position on-site in our premier clinics * Healthcare & Financial Wellness Benefits * Paid Time Off to recharge * Ongoing training, mentorship, & growth opportunities Pay Range $70,000 – $80,000 Annual Base Salary + Bonus opportunity aligned with clinic, patient, & revenue targets Location: Lead both Omaha, NE and Des Moines, IA Clinics. Can live in either area. Check us Out Agentislongevity.com Mantalityhealth.com Powered by JazzHR OAcaC9I3Mk

Job DescriptionOrganization Overview: Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis. We believe in going above and beyond to support donor families during and after the donation process. Our core values are what guide us, allow us to excel at serving our community, and keep our culture at Iowa Donor Network alive: Serve with Heart: We meet our donor families where they are. We are dedicated to providing compassionate service to all. Drive and Embrace the Future: We are proactive in our pursuit of excellence and work together to continuously evolve with adaptability Be Clear, Bold, and Respectful: We are genuine and courageous in our communication. If we see an opportunity for improvement, we shy something to make it better. Always Own It: We are resilient and passionately pursue our mission. We are personally accountable for taking initiative and delivering on commitments. Have you been searching for an opportunity to be part of something bigger than yourself, make a tremendous contribution to your community, and pursue a mission to save lives daily? If so, Iowa Donor Network could be just the organization you have been looking for. Job Title: Manager of Organ Recovery Location: Home-Hybrid - Must live within an hour of either North Liberty, IA or Altoona, IA offices, with an expectation to travel to our donor hospitals to work front line shifts when needed. Schedule: Monday- Friday *Maintain availability for communication 24/7/365 *Leader on call rotation Hours: Flexible within business hours Exemption Status: Exempt, Salaried Salary Range: $99,600 - $124,500 *Iowa Donor Network determines final compensation based on education, experience, and skills relevant to the position. Job Title: Manager of Organ Recovery Work System: Recover the Gift Department/Group: Organ Recovery Reports To: Director of Recover the Gift Location: North Liberty/Altoona Position Type: Full-Time Exemption Status: Exempt OSHA Category: 1 IDN Culture Statement: Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis. Position Summary: This position is responsible for the supervision and development of designated organ recovery staff and compliance with industry standards and federal regulations. Daily activities include identifying and leading coaching conversations, support team growth, and oversight of work system operational processes. Essential Functions and Performance Responsibilities: • Supervise the selection, training, development, and performance of organ recovery coordinator team members to retain a motivated professional workforce for IDN., • Ensure accurate and timely electronic record documentation across the organ recovery team., • Communicate needs, expectations and outcomes to maintain optimal operational performance utilizing IDN leadership principles., • Ensure compliance with OSHA, industry standards, federal and state employment and other regulations and IDN policies., • Ensure compliance with all hospital operating room policies., • Accomplishes work system objectives through monitoring and analyzing data to maximize efficiencies and identify trends and areas for improvement in Recover the Gift., • Assist Director with effective and efficient use of financial resources., • Support the organizational strategic planning with development of processes to meet organizational goals., • Manage specific work process operational needs and self-schedule 20% in designated staff role. In addition, participate in leader on-call coverage.Position Qualifications and Education Requirements:, • Degree in healthcare related field is required., • Minimum two years of experience in Donation field is preferred., • Minimum three years in leadership role is preferred.Skills and Abilities:, • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Strong analytical and problem-solving skills., • Ability to delegate details as necessary., • Ability to participate in and conduct crucial conversations., • Ability to hold others accountable with an expectation that work will be delivered quickly and accordingly., • Ability to perform a wide range of tasks and produce timely results in a fast-paced and occasionally high-stress environment., • Ability to multitask, prioritize, and maintain composure under pressure to achieve organizational objectives., • Proficient with Microsoft office suite or related software., • Ability to provide excellent customer service to a diverse audience, • Ability to influence and inspire others to take action through extraversion, confidence, enthusiasm, and persuasiveness. Physical Requirements:, • Duties of the position require travel or onsite response to execute essential job functions required in the facilitation of the donation process., • Lift equipment and supplies weighing up to 50 lbs., • Assist with physical lifting of donors., • Maintain availability for communication 24/7/365., • Mental and visual fatigue associated with detailed work., • Stand for long periods of time., • Use of sharp surgical instruments which may cause damage or injury if used incorrectly., • Exposure to biohazardous materials such as blood, other body fluids, communicable diseases and formaldehyde. Universal precautions and use of personal protective equipment is required., • Maintain a current valid driver’s license and be insurable through IDN’s insurance,, • Drive vehicle under various weather and physical conditions that may lead to visual and mental fatigue., • Stooping, kneeling, reaching, and handling (seizing, holding, grasping, turning or otherwise working with hands)., • Express ideas verbally and convey detailed or important spoken information., • Receive detailed information through oral and auditory communication., • Must receive required vaccines based on outlined schedules to protect our employees, healthcare personnel, donors, recipients, and families we may come into contact. (e.g., Influenza obtained annually by December 1st.)Organizational Responsibilities:, • It is required that IDN employees demonstrate commitment to the mission and vision, maintain effective communication, exhibit teamwork, respect diversity, follow policies and procedures, maintain confidentiality of all donor, recipient and organizational information, demonstrate accuracy and thoroughness while meeting productivity standards, observe safety and security procedures, be consistently punctual and dependable, actively participate in performance improvement activities and continually demonstrate behavioral expectations and core values., • Employee’s obligation to maintain the confidentiality of information shall survive the termination of employee’s employment with IDN., • All requirements are subject to modifications to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by my supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, I know that I must possess the abilities or aptitudes to perform each duty proficiently. I realize neither the job description nor this document creates an employment contract, implied or otherwise, other than an “at will” employment relationship

Job Description Are you looking for an opportunity to do amazing work helping others? You've come to the right place. Let's make a difference! Primary Health Care (PHC) was founded in 1981 by Dr. Bery Engebretsen in Des Moines, IA. Our mission has remained unchanged since that time, to provide healthcare and supportive services to all, regardless of insurance, immigration status, or ability to pay. Based on the needs of the communities we serve, PHC offers a spectrum of medical and dental services including family practice, behavioral health, HIV care and services, and pharmacy. PHC’s Homeless Support Services is the entry point for serving people experiencing homelessness in Polk County. Enabling services are available to help patients with benefits enrollment, case management, transportation, translation, and patient education. We currently have locations in Ames, Des Moines, & Marshalltown. As a Patient Services Director, you will manage the beginning phases of PHC’s revenue cycle. The PSD collaborates with clinics, Revenue Cycle Director and billing team, and HIT personnel to ensure efficient processes and workflows that maximize revenue. PSD is responsible for training development (including train-the-trainer models for Clinic Directors), and training deployment for new Patient Access Representatives, Patient Services Specialists, and Call Center Representatives on registration and benefit enrollment activities. PSD creates and enforces workflows to ensure maximum patient collections and minimization of registration related claims denials. Demonstrates iCare values in daily work. What You Will Do Oversees the first step in the Revenue Cycle: patient registration, copay collection, and benefits assignment. Builds workflows and processes to ensure accuracy and efficient customer service at the front desk. • Builds metrics and key performance indicators to support efficient and effective registration and benefits enrollment. Monitors metrics and KPIs. Supports Clinic Directors in efforts to meet and exceed established metrics and KPIs., • Works closely with Clinic Directors to assure that front office functions are fully integrated and aligned with the overall goals of the organization. Fosters a service-oriented environment., • Builds an effective training program that equips front office staff for accurate registration and insurance enrollment. Collaborates with Training Manager to ensure that training program is integrated and consistent with the overall organization training program and methodology., • Provides training to Clinic Directors and new front office staff. Supports Clinic Directors as needed with training for existing staff., • Builds an audit process to ensure staff are accurately following established workflows. Conducts regular audits and collaborates with Clinic Directors to address audit results., • Builds and maintains customer service expectations during the registration process., • Maintains knowledge of current health benefit options and practices, Medicaid, Medicare, Commercial Insurance, sliding fee discount program, and outreach along with enrollment activities to ensure patients receive appropriate assistance in applying for health benefits and access to care., • Manages Insurance Marketplace outreach and enrollment activities, monitoring the insurance landscape. Serves as PHC’s primary contact for the Senior Health Insurance Information Program (SHIIP). Serves as liaison to external insurance and managed care organizations., • Provides direct support to Clinic Directors related to their responsibilities for accurate registration, benefits enrollment, and patient collections., • Performs other duties as assigned. Qualifications You Need to Bring Required: * Bachelors degree in health care administration or business administration or equivalent combination of education and experience * Minimum of 3 years of experience in revenue cycle and/or operations in either a medical or dental clinic, benefit administration either directly with patients or in billing, or customer service relations. * Minimum of 2 years leadership, supervisory, and /or training experience. * Experience working with and knowledge of health benefit options, associated regulations and local entitlement programs. * Experience working with and knowledge of revenue systems and software. * Leadership and supervisory skills with ability to coach, provide effective feedback and foster team engagement. * Organization, prioritization and time management skills with ability to work effectively under minimal supervision * Detail oriented with high degree of accuracy. * Excellent interpersonal skills with ability to establish and maintain effective working relationships. * Excellent verbal and written communication skills. * Demonstrates professionalism with ability to maintain composure in all situations. * Basic computer skills with proficiency using Microsoft Office products, database programs and systems. * Licenses & Certifications: Valid driver's license. Preferred: * Bachelor’s degree in health care administration, business, public health or related field or equivalent combination of education and experience. * Minimum of five years of experience in revenue cycle and/or client operations in either a medical or dental clinic, benefit administration either directly with patients or in billing, and customer service relations. * SHIIP Certification preferred. * Bilingual, verbal and written language proficiency; English/Spanish preferred. * Community Health Center experience. * Knowledge of accounts payable and cash collections. * Supervisory experience preferred. * Experience with electronic medical records. We Take Care of Our People Your experience and skills determine your base pay. The hiring range for this position is typically $63,600 - $79,500 annually. Candidates with extensive work experience related to this position may be considered for additional compensation up to the pay grade maximum of $95,400 annually. PHC also offers a comprehensive benefits package, including: * Generous PTO accrual (equal to 5 weeks at end of 1st year) plus paid holidays * License/certification fee reimbursement * Paid time off for continuing education & continuing education reimbursement * Tuition reimbursement program * 401k with company match * Medical, Dental, & Vision * Life & disability insurance * Flexible spending & health savings accounts * Supplemental accident & critical illness insurance * Discounts on pet insurance Visit for a summary of PHC’s benefits. Join the PHC Community | PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok