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What You Own * Manage a queue of incoming support-related requests and work with your team to prioritize tasks. * Respond to and action on issues, questions, and configuration needs from customers and internal members of the Success team, providing front-line support via email, support ticketing, and Zoom meetings. * Working with internal stakeholders to assess, prioritize, and mitigate issues, who might look like customer success managers, engineers, or fellow team members * Attend virtual meetings with customers to analyze, troubleshoot, and diagnose problems * Maintain proactive, engaged ownership and awareness throughout your daily workflow. * Keep customers informed of the status of their open support requests * Identify, report, and document patterns and feedback on incoming requests and questions, providing useful data to inform the broader Jellyfish organization. * Assist in creating documentation and KB to better serve our internal and external customers. * Develop and maintain a deep understanding of both the Jellyfish Platform and our customers' specific needs. * Work with the team to improve internal processes and pursue side projects that increase efficiency. Technical and Professional experience * Technical support foundation: prior hands-on support experience with strong logical triage and debugging skills * Resourceful problem solver: detail-oriented and creative in using available tools and information to identify solutions. * Triage expertise: rapidly assesses issues, follows the right process, stabilizes impact, communicates to key stakeholders, prevents escalation, documents actions, and drives both immediate workarounds and long-term resolution * Self-starter: highly self-motivated with strong queue management and prioritization skills. * Customer and escalation management: able to manage multiple customer priorities at once, communicate promptly, and effectively use escalation workflows when needed. * AI fluency: experience using AI tools to craft effective prompts, validate outputs, extract key information, and apply insights in practical work across multiple projects. People Experience * You are a people person, able to maintain a calm demeanor with any stakeholder, either internal or external, establishing rapport at every step * Strong verbal and written communication skills. * Willing to dig in and help colleagues or customers alike solve problems with an empathetic extrapolation of key information Foundational Technical Skillset * Direct experience with Jira and Git services and workflows, as well as a structural understanding of the basic software development lifecycle (SDLC) * Understand the functionality of REST APIs (CRUD), credential authorization, how to traverse JSON blobs, ETLs, and have a desire to expand knowledge. * Knowledgeable of HTTP and potential causes of its response codes within web services. * Understanding of bash commands and comfortable navigating via Terminal * Experience diving into a Postgres database, utilizing Python-esque queries. * Basic understanding of AWS Cloud Services Nice to Have * Familiarity with reading and writing Python * Knowledge of the Django Python framework or other ORMs A list of job experiences and qualification requirements is great, but humility, a performance-driven attitude, and a team-player approach are most important to us. We love to have fun and win in the process. We only hire people who have a passion for building great companies in an environment where a sense of humor is a must. Occasional travel may be required. Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time. Let’s talk about us! This is all about you, but you want to know a little about us. ___ enables leaders to effectively build AI-integrated engineering teams, align engineering decisions with business initiatives and deliver the right software efficiently and on time. AI tools alone won’t transform your org—Jellyfish shows you what’s working, what’s not, and how to build high-performing teams that know how to use AI the right way.

WE'RE LUMA HEALTH. Needing healthcare can be hard — getting care shouldn’t be. We built___ because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we’ve created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. Customer Success Executive What YOU will do at Luma Health We are looking for a highly driven and empathetic Customer Success Executive to serve as a trusted advisor to our strategic customer base, comprising large health & hospital systems and Academic Medical Centers across the country. As a Customer Success Executive (CSE), you will play a key role in ensuring our customers derive maximum value from our products and services. You will manage a portfolio of strategic healthcare clients, responsible for building strong relationships at all levels within the customer’s organization, and acting as a trusted advisor. You will be responsible for driving customer adoption, usage, satisfaction, retention, and growth, while leveraging deep industry and product knowledge to support our clients' long-term success. Key Responsibilities: • Customer Relationship Management:, • Develop and nurture relationships with key stakeholders at healthcare organizations, including executive teams, clinical leaders, and operational managers., • Serve as the primary point of contact for high-value clients, ensuring their needs are met and addressing concerns in a timely, professional manner., • Onboarding & Adoption:, • Lead the team through the onboarding of new customers, working closely with internal teams to ensure seamless implementation and integration of our solutions into customer workflows., • Drive product adoption and usage, working with clients to optimize their use of the platform and ensuring they achieve their desired outcomes., • Strategic Planning & Account Growth:, • Work closely with clients to understand their business goals, challenges, and strategic priorities, tailoring solutions to meet their needs., • Identify opportunities for upselling and cross-selling, positioning new products and features that align with customer objectives., • Customer Success Strategy:, • Develop and implement customer success plans that align with customer goals and KPIs, ensuring measurable outcomes., • Monitor customer health metrics (e.g., engagement, retention, satisfaction) and proactively address issues that may lead to churn or dissatisfaction., • Conduct regular business reviews with customers to track progress, showcase value, and identify areas for improvement., • Data-Driven Insights:, • Analyze customer data and feedback to derive actionable insights that help improve product offerings and customer success processes., • Use data to drive customer outcomes, presenting reports and updates to both clients and internal stakeholders., • Advocacy & Thought Leadership:, • Serve as an advocate for the customer within the company, ensuring their needs and feedback are communicated to relevant teams, such as Product and Engineering., • Stay informed on industry trends, regulations, and technology developments in healthcare, positioning yourself as a trusted advisor to clients., • Collaboration & Cross-Functional Support:, • Work closely with internal teams, including Sales, Product, and Support, to ensure customer needs are met and issues are resolved promptly., • Provide training and education to both customers and internal stakeholders on the best practices for using our products and services. Who You Are • 5+ years of relevant work experience in customer success or account management. SaaS experience preferred, • Excellent project management skills and ability to collaborate across multiple internal and external stakeholders, • Have exceptional written and verbal communication skills, • You have proven success in building trust and driving results for a broad range of stakeholders: senior executives, IT, and day-to-day users of the software, • Ability to quickly identify underlying drivers of problems, quickly develop hypotheses, and execute on a path to solve, • Proven record of unblocking relationships, turning detractors into advocates, and driving issues to resolution with great client satisfaction, • Tech-savvy and possess strong analytical skills: i.e., can analyze source material and verify accuracy and completeness of details, • Growth company DNA -- ability to thrive in a dynamic, fast-paced startup environment, • Proven Success in growing annual account spend over time. Nice to have: • Healthcare, EMR, EHR Consulting, or Product Management experience, • Process building experience, • Upsell experience We Take Care of You! • Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs., • Work Life Balance, • Flexible Time Off, • Wellness Programs, • Discounted Perks, • 401(k) and Company Equity Don’t meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you’re excited about this role but your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include incentive plan + stock options + benefits (including medical, dental, and vision.) Base Pay Range: $90,000—$110,000 USD Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to .

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Senior Staff Software Engineer, you will play a crucial role in fostering a collaborative environment, working closely with cross-functional teams, including product management, operations, and other engineering teams. You will act as a liaison between these teams and executive leadership to ensure alignment between technical initiatives and business goals. Additionally, you will advise the VP on technical matters and strategic direction, providing expert guidance on technology decisions. You will also be a center of excellence, promoting a culture of quality, customer obsession, and simplicity. With deep technical expertise in cloud architecture, distributed systems, and data storage solutions, you will stay current with industry trends to bring cutting-edge solutions to the organization. This role offers an exciting opportunity to use your passion, experience, and analytical skills to create impactful solutions for public safety and make a positive difference in the world! What You’ll Do Location: Work from home as much as you want, live nearby any of our awesome US R&D Hubs (Seattle, Scottsdale, Atlanta, or Boston) so you can easily collab in-person when it’s helpful and be an active part of our vibrant Axon culture Reports to: VP, DEMS Direct Reports: None • Set and edit technical direction directly in programs and indirectly in reviews, communications, and documentation, • Provide architectural guidance to technical leaders, • Facilitate technology lifecycle and strategy roadmap, • Evaluate/review and improve existing systems and procedures, • Advise the VP on technical matters and strategic direction What You Bring • Culture of Excellence: Successfully engendered a culture of engineering excellence across a broad organization., • Architecture Experience: Proven track record in driving the architecture for a large scale, cloud-based product with high availability, low latency, and high reliability., • PaaS: Proficiency with multiple data storage systems such as RDBMS, Cassandra, and large file systems and cloud-based architecture and designs., • Customer Obsession: Demonstrated value in driving features that improve customer experience., • Vision: Identifies future challenges/obstacles and opportunities for the technical roadmap., • Decision-Making Skills: Strong, data-driven decision-making approach, influencing with transparency., • Mentorship: Proven experience in mentoring and growing other staff engineers., • Leadership: Strong leadership skills fostering a collaborative environment. Benefits that Benefit You • Competitive salary and 401k with employer match, • Discretionary paid time off, • Paid parental leave for all, • Medical, Dental, Vision plans, • Fitness Programs, • Emotional & Mental Wellness support, • Learning & Development programs, • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 198,400 in the lowest geographic market and USD 297,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ___. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email ___. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As for any SaaS company, our revenue is one of the most important performance indicators. As such, the Revenue Accounting team plays an important tactical and strategic role within the Accounting department, the Finance organization, and the company as a whole. Because our solutions are used by both consumers and businesses, and because our customers purchase both online and through traditional sales channels, we are in a position to offer any revenue accountant a diverse experience with a mix of technical accounting, operational, and systems-related learnings. A successful candidate will participate in very visible aspects of the revenue accounting work including determination and communication of revenue numbers, analysis of monthly and quarterly trends, providing assistance to FP&A with understanding details for purposes of modeling of future results, and many others. This role will report into Manager, Revenue Accounting. This is a remote opportunity within Canada and the US. Responsibilities: * Book journal entries covering revenue and related accounts such as accounts receivable, allowance for doubtful accounts, deferred revenue, cash * Perform month-end reconciliations for revenue-related balance sheet accounts * Prepare month-end analysis of P&L and balance sheet account variances * Produce clear, well-structured documentation and memos * Identify opportunities for process improvements and efficiency in financial operations * Coordinate and facilitate internal and external audits * Execute on key internal controls * Perform ad hoc projects as assigned What we are looking for: * 4+ years of experience in an accounting role, preferably at a SaaS company or at a public accounting firm * CPA or CA designation, or path towards such designation strongly preferred * Proficiency in accounting software (e.g., Netsuite) and advanced Excel skills. * Experience working with Salesforce and/or Stripe is a plus * Excellent verbal and written communication skills * High attention to detail and the ability to multitask and prioritize with minimal supervision * Passion for delivery of high quality work within stated deadlines * Interest in and passion for accounting profession USA-based roles only: The annual base salary for this role is between $92,000 USD and $129,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $82,000 CAD and $115,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

We are a profitable, mission-driven fintech company that provides quality financial solutions for people whose needs go unmet by traditional institutions. We serve people with complex needs and those who care for them, and it is an honor to wake up in the morning knowing that we have a profound impact on our customers’ lives. As a Customer Support Specialist, you will quickly become an integral member of our Customer Support team and a go-to expert on our customers. You will field a variety of inbound phone, email, and live chat inquiries from both our cardholders and card administrators, and provide warm, professional customer service to the people who rely on our services to help navigate important decisions and life situations. If you are someone who values helping people, gets energized by speaking with customers over the phone, has great attention to detail, brings excellent written and verbal communication skills, and possesses a high degree of empathy and patience, this could be the role for you - we encourage you to apply! We are looking for someone who can be scheduled for 8-hour work days (inclusive of a 1-hour, unpaid meal break), five days a week, between either: * 6:00 a.m. PT - 2:00 p.m. PT // 9:00 a.m. ET - 5:00 p.m. ET * 7:00 a.m. PT - 3:00 p.m. PT // 10:00 a.m. ET - 6:00 p.m. ET * 8:00 a.m. PT - 4:00 p.m. PT // 11:00 a.m. ET - 7:00 p.m. ET * 9:00 a.m. PT - 5:00 p.m. PT // 12:00 p.m. - 8:00 p.m. ET This is a remote position, and you are welcome to work from anywhere in the US. What You'll Do * Provide exceptional support to our customers via phone, email, and live chat. * Support two of our distinct customer types: * Cardholders who depend on the True Link Card for their daily financial needs, and are often in situations where getting it right really matters. * Card Administrators, responsible for funding and managing the True Link Cards. Card Administrators can be professionals, managing hundreds of cards for their clients, or consumers, managing a card for a loved one * As an expert in the True Link Card’s capabilities, you will be responsible for knowing the ins and outs of the product, empowering customers to utilize our website and mobile app to their fullest potential, based on their unique needs. * Learn and embody the “True Link Voice” - our unique way of communicating with customers without the use of scripts. * Share customer feedback and experiences with the team. * Proudly represent our company, which is known for providing top-notch customer support. Who You Are * Strong communicator - A patient, kind, and empathetic listener and a skilled writer who is eager to understand where people are coming from and help them as much as possible. * Resilient - Energized by the opportunity to speak with customers over the phone, up to five hours a day. * High degree of personal responsibility and ownership in helping customers - A punctual, trustworthy, and reliable professional who goes above and beyond to provide the best possible customer support. Eager to work on a team and create respectful, supportive relationships with teammates and customers. An absolute love for helping people! * Previous professional experience working in hospitality or customer service, and/or personal or professional experience working with people with disabilities, vulnerable older adults, or people in recovery from addiction. * Ambitious and oriented to learning - Excited to learn and navigate new tech platforms, systems, and processes; interested in learning from feedback and dedicated to improving your skills. An optimist who maintains a positive attitude when faced with a challenge or problem. * Familiar with remote work and technology * Understands how to use a Mac computer, external monitors, and computer accessories to efficiently help our customers. * Has a strong internet connection that can support working from home, and knows how to troubleshoot internet and/or technical issues if needed. * Experience using a CRM and ticketing tools like Zendesk, and navigating multiple systems simultaneously while supporting customers. * Please note that special consideration will be given to applicants with one or more of the following: * Applicants with weekend availability * Experience working in hospitality, such as restaurants, hotels, or a similar business * Experience working as a health care coordinator or similar role * Experience managing live chats in a previous role, often multiple chat instances at the same time * Experience helping customers with troubleshooting technical issues for both Mac and Windows based computers Why You'll Love Us * We’ve got the energy and passion of a startup combined with the professionalism of a financial services firm and the compassion of a mission-driven organization that truly cares about each other and the people we serve. * With fifty million Americans in our addressable market, we are catering to tons of people who need our products and services across the country - and we’ve got the potential to reach many more. * Our customers are not only grateful for our services but are the absolute best. We have the privilege of providing financial protection for vulnerable members of society and partnering with expert service providers to do so. You can end each work day knowing that you did wonderful work helping our customers. * We treat one another like we treat our customers: with respect and dignity. Diversity, equity, and inclusion are cultural values we take very seriously, and we welcome and recruit team members of all backgrounds and identities. * We offer competitive wages, health, dental & vision coverage, paid parental leave, 12 paid holidays, your very own professional development budget, and an awesome vacation package. * We like to have fun together! The majority of us work from home from all across the US, and we enjoy connecting virtually for laughs with teammates, and appearances of kiddos and furry friends over Zoom. We also meet up in-person: we have small offices in San Francisco, CA and in Kingston, NY. If you are a high-performing person who wants to join a diverse, inclusive team and use your skills to make a real impact in people’s lives, we invite you to apply to join our team. Please apply directly here on our website for us to consider your candidacy. We will only be reviewing applications submitted to our website. When you apply, please complete all questions on the application to be considered.

Kickstart your career with Next Job Abroad as a German Speaking Customer Support Agent in beautiful Greece! This amazing opportunity allows you to combine your language skills and customer service expertise while experiencing the rich culture and stunning landscapes of Greece. As a key member of our support team, you will assist German-speaking clients, ensuring they receive exceptional service and assistance. In this role, you'll respond to customer inquiries, resolve issues, and provide valuable information about our services. If you possess a positive attitude, strong communication skills, and a dedication to customer satisfaction, we invite you to join our enthusiastic team. Our relocation package will help make your transition to Greece smooth and enjoyable! • Deliver outstanding customer support to German-speaking clients via chat, email, and phone., • Address and efficiently resolve customer questions and concerns., • Guide customers through our services to enhance their experience., • Collaborate with team members to ensure high service quality standards., • Accurately document customer interactions in the CRM system., • Gather customer feedback to help improve services., • Participate in training sessions to strengthen product knowledge and service skills., • Fluency in German and a good command of English; knowledge of additional languages is a plus., • Prior experience in customer service or a similar field is advantageous., • Excellent communication and interpersonal skills focused on providing quality customer care., • Able to multitask and work effectively in a fast-paced environment., • Familiarity with CRM systems and customer support tools is desirable., • Willingness to relocate to Greece and fully engage with a new culture., • A keen interest in the iGaming industry is considered a significant asset., • Career growth opportunities in a renowned company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Fully remote (within Greece) working setup., • Yearly salary around €23.000., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package: 4 week of all inclusive hotel stay, flight booked and paid by the company., • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Company Overview:Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ___® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ___. Summary:As we expand our global reach and increase our educational impact of our programs, the Age of Learning School Division is looking to add to our team! Presently, our Customer Success team is in search of a passionate, highly detailed driven, self-motivated, and collaborative individual to take on the Customer Success Associate role. • Act as the first line of communication for customer inquiries, providing timely, accurate, and friendly support., • Build strong working relationships with educators, administrators, and program leaders., • Conduct routine customer outreach to support adoption, usage, and engagement., • Assist with onboarding processes by preparing materials, coordinating setup, and supporting training sessions led by CSMs., • Lead introductory or “refresher” product trainings as proficiency increases., • Document onboarding milestones and ensure customers are progressing toward successful implementation., • Log, track, and resolve customer issues while ensuring a smooth handoff to technical teams when needed., • Identify recurring issues and surface insights to improve internal processes and customer experience., • Monitor customer usage data to identify trends and potential risks., • Contribute to customer health reporting and flag at-risk accounts to the Customer Success Manager team., • Maintain accurate and up-to-date CRM documentation (Salesforce, HubSpot, etc.)., • Partner closely with CSMs to support account planning, customer communications, and success strategies., • Work with Product, Support, and Implementation teams to advocate for customer needs., • Participate in team meetings, process improvement initiatives, and training sessions., • Excellent active listening and communication skills, • Experience implementing (vendor or customer) cloud-based, platform products., • 1-2 years experience preferred in K-12 school district instructional roles, • Strong demonstrated service-delivery experience with educational SaaS solutions, • Excellent written and verbal communication and interpersonal skills., • Ability to diagnose common customer needs and issues, and to translate those needs into actionable solutions., • Ability to communicate and interact with employees and customers at all levels, including the ability to give clear precise instructions that are readily understandable by non-technical users, • Highly organized, self-directed, and process-orientated with the ability to direct multiple projects simultaneously., • Detail-oriented, with strong organizational skills., • Ability and willingness to travel 30-40% average and up to 50% during peak, back-to-school period (August - October).

About KariusKarius is a venture-backed life science startup that is transforming the way pathogens and other microbes are observed throughout the body. By unlocking the information present in microbial cell-free DNA, we're helping doctors quickly solve their most challenging cases, providing industry partners with access to the microbial landscape to accelerate biomarker discovery and clinical trials, discover novel microbes, to ultimately reduce patient suffering worldwide. Position SummaryKarius is on a mission to help clinicians do more for their patients by bringing the genomic revolution to infectious disease diagnosis. The Customer Success Representative is responsible for providing top-notch support to all of Karius customers including physicians, laboratory personnel, and hospital administrators as well as providing support to field sales team members. ***Ability to work from 7:00 AM to 4:00 PM, Pacific Time, Friday to Saturday. Why Should You Join Us?Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood and helping industry accelerate the development of therapeutic solutions. The Karius test we provide today is one of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our test is the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale. Reports to: Manager, Customer Success Location: Redwood City, CA (Hybrid) or Remote (USA) Primary Responsibilities• Provide high-quality support via phone, email, and help tickets for any inbound customer requests• Communicate with laboratory personnel and physicians to obtain necessary information regarding samples processed by Karius and provide status updates• Liaise with the Medical Affairs team for escalations regarding Karius test results• Liaise with production laboratory personnel regarding sample processing and reporting issues• Liaise with Sales and Business Development teams to provide support for customer needs What’s Fun About the Job?Karius is operating at the edge of what is now known to be possible in infectious disease diagnostics. With that, comes a wave of new and incredible challenges and opportunities. To deliver on that value, you will be tapping into some of the most advanced technologies, architecting and innovating where the current solutions simply don't suffice. You will get to see how much your work really matters. Travel: No travel required. Physical RequirementsSubject to extended periods of sitting and/or standing, vision to monitor, and moderate noise levels. Work is generally performed in an office, lab, or clinical environment. Position Requirements• Bachelor’s or higher degree in Biological Sciences preferred.• 3+ years of customer support/service experience in healthcare or related industry - telephone-based support experience, required• Experience working with hospital laboratories and clinicians preferred.• Experience with ticketing systems (Zendesk) and Salesforce, preferred. Personal Qualifications• Ability to handle customer contacts in a professional and knowledgeable manner.• Ability to work independently.• Excellence in the handling of Personal Health Information (PHI).• Excellent verbal and written communication skills.• Basic Office and G Suite skills. DisclaimerThe above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius. Equal Opportunity EmployerAt Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company. All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression, including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at and we will accommodate qualified individuals with disabilities. $20.88 - $31.33 an hour

What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. What’s so great about working on Calendly’s Customer Experience team? We provide a high touch experience to each customer and enable them to maximize our product so that they can gain valuable time back into their day to day. Why do we need you? Well, we are looking for a Customer Support Specialist who has a curiosity for technology, critical problem-solving skills, and a desire to enable customers! You will report to a Manager of Customer Service being on the front lines of customer support issues during our second shift hours. You will resolve tickets via Live Chat, Phone or Email promptly in a fast-paced environment and effectively maintain expert-level product knowledge. You will have the opportunity to participate in Calendly support initiatives and you will be measured by personal and team goals & metrics. Many customers have experienced the value of Calendly firsthand, and our team makes a huge impact on that experience. In order to stay at the top of industry customer service standards, we need to continually grow our team. • Be the first point of contact for our users when they need help or have questions, providing solutions and creating the very best Calendly support experience, • Help our customers schedule more meetings, • Take a consultative approach to problem-solving, • Maintain fantastic written communication skills, • Be a Calendly product, use-case, and scheduling industry expert, • Patiently empathize with customers with every interaction, • Attend ticket audits and receive active feedback on a regular basis, • Document & advance customer and internal issues appropriately, • Go above and beyond to serve our customers and your team (be a self-starter), • Use your technical savviness and resourcefulness to assist customers relatively autonomously, • Take ownership over the customer experience you provide, • 1+ years of experience in software (SaaS) customer support, • Technical software troubleshooting skill and experience, • Live Chat or Phone customer support experience a plus, • Someone who thrives in a challenging, fast-paced environment and enjoys helping people, • A self-starter mentality and desire to make a direct, tangible impact on a rapidly growing product and company, • Drive and ability to thrive in a metrics-focused role and team environment, • Phenomenal written and verbal communication skills, • Outstanding time management skills, • Someone who works collaboratively with a passionate, customer-centric team, • Authorized to work lawfully in the United States of America. Calendly does not engage in immigration sponsorship at this time Our ideal candidate will thrive in a fast-paced, high-volume, email, phone, and live chat-based customer support environment. This role will require product expertise, exemplary time management skills, critical thinking about problem-solving, and effective communication throughout the customer experience. Due to the hours of coverage, it is imperative that the person in this role exercise good, professional judgment and be able to thrive in a relatively self-sufficient context. We're looking for self-starters who are curious and intrinsically motivated to make an impact. In order to best serve our customers globally, and to support multiple time zones, seven days a week. • This role has a consistent 5-day per week work schedule that will include one weekend day: your shift each week will be Tuesday - Saturday, 4pm - 1am EST. Tier 1 Hourly $19.62 - $26.55 USD Tier 2 Hourly $19.62 - $26.55 USD Tier 3 Hourly $19.62 - $26.55 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement___ Candidates residing in California may visit our Notice at Collection for California Candidates here:___ This role may require occasional travel for company events, team collaboration, or offsites.

About Cleerly We’re Cleerly – a healthcare company that’s revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world’s leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location. Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly’s solutions are supported by more than a decade of performing some of the world’s largest clinical trials to identify important findings beyond symptoms that increase a person’s risk of heart attacks. At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description. While we are mostly a remote company, travel is required for some team meetings and cross function projects typically once per month or once per quarter, for some roles like sales or external facing roles travel could be up to 90% of the time. About the Opportunity We are seeking an accomplished Senior Product Manager to lead the release and launch of Cleerly’s AI-powered products for cardiovascular health. The Product Manager will collaborate with cross-functional teams to define product requirements, prioritize features, and deliver innovative AI solutions that directly impact the diagnostic and prognostic care pathways for heart disease. This role requires a focus on understanding clinical needs, designing effective solutions, and making informed trade-offs to balance customer demands with technical feasibility. The Product Manager will be a primary contributor to product definition and will be responsible for prioritizing and articulating new opportunities in the marketplace and defining the product roadmap in alignment with the overall business objectives. Responsibilities • Lead the product roadmap for innovation products aligning with market demand, customer needs and company goals., • Engage with internal and external stakeholders, such as clinicians and AI scientists, to shape the product vision and direction; establish the voice of the customer funnel., • Write clear business and functional requirements that support development efforts while ensuring clinical relevance and regulatory alignment., • Understand the domain of diagnostic and prognostic care pathways for heart disease to guide product decisions., • Prioritize features and balance trade-offs between performance, feasibility, and business impact., • Collaborate with AI, regulatory, and engineering teams on implementation, from design and development reviews to launch, ensuring timely and high-quality delivery., • Work closely with product management and leadership teams to develop and support the go-to-market strategy., • Define, track, and interpret key product metrics to drive future product iteration, inform decisions and drive continuous improvement., • Partner with downstream marketing and sales team on product detail and messaging and support of initial implementation of products in the field at key customer accounts. Requirements • 8+ years in product and portfolio management, with hands-on experience developing and launching SaMD, or AI-driven healthcare solutions., • Bachelor's degree in Engineering, Biomedical Engineering, or a related technical field. A Master’s or PhD degree is a plus and may substitute for part of the required experience., • Proven track record of leading the roadmap planning, end-to-end development, launch, and iteration of complex products in fast-paced or startup environments., • Deep understanding of clinical workflows and advanced imaging techniques, particularly in cardiology and radiology., • Track record of managing products through the full lifecycle, from concept to launch and beyond, while anticipating future needs and problems in the roadmap., • Strong research and analytical skills, a deep understanding of customer needs, and an ability to represent the customer as a stakeholder in detailed design team meetings., • Skilled at breaking down complex, ambiguous, or changing problems into clear product strategies and functional requirements., • Familiar with deep learning concepts, agile development methodologies (e.g., Agile, Scrum), and the regulatory environment (FDA, HIPAA, and global guidelines)., • Comfortable working cross-functionally including ML/AI, clinical, engineering, sales, regulatory, and marketing teams., • Excellent written and verbal communication skills with the ability to influence and collaborate across teams. Preferred Qualifications • Experience leading cross-functional project teams including ML/AI,imaging, clinical, engineering, sales, regulatory, and marketing teams., • Prior experience in the cardiovascular field with base knowledge of cardiovascular diseases and procedures, to be able to engage in thoughtful discussions with key stakeholders., • Comprehensive knowledge of one or more medical imaging modalities (CT, MRI, Ultrasound, Fluoroscopy, etc.) and their role in diagnostic decision making, procedure planning and guidance., • Prior experience in complex healthcare or medical imaging workflow applications and enterprise imaging IT solutions., • Track record of driving strategic ideas, building business cases, developing product roadmaps, and securing executive alignment to deliver high-impact solutions., • Knowledge of global healthcare economics, reimbursement models, and payer dynamics. TTC*: $207,000 - $241,500 *Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.). Each role at Cleerly has a defined salary range based on market data and company stage. We typically hire at the lower to mid-point of the range, with the top end reserved for internal growth and exceptional performance. Actual pay depends on factors like experience, technical depth, geographic location, and alignment with internal peers. Working at Cleerly takes HEART. Discover our Core Values: • H: Humility- be a servant leader, • E: Excellence- deliver world-changing results, • A: Accountability- do what you say; expect the same from others, • R: Remarkable- inspire & innovate with impact, • T: Teamwork- together we win Don’t meet 100 percent of the qualifications? Apply anyway and help us diversify our candidate pool and workforce. We value experience, whether gained formally or informally on the job or through other experiences. Job duties, activities and responsibilities are subject to change by our company. OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. By submitting your application, you agree to receive SMS messages from Cleerly recruiters throughout the interview process. Message frequency may vary. Message and data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. For more information see our Privacy Policy (___. All official emails will come from @cleerlyhealth.com email accounts. #Cleerly

Serve as the trusted voice of Kin, supporting and advocating for homeowners across 13 states. Handle policies, payments, and coverage questions while delivering fast, empathetic service in a high-volume environment. Active P&C license required. Join a team that puts customers first every single day. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: * Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) * Forbes' America's Best Startup Employers (2021-2024) * Inc. 5000 Fastest-Growing Private Companies * Forbes’ Fintech 50 (2025-2026) * Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit ___ and ___. We’re looking for a Bilingual Licensed Customer Service Agent to help us deliver fast, accurate, and human support to homeowners when it matters most. As Kin continues to grow our customer base across multiple states, this role is critical in ensuring our policyholders receive knowledgeable guidance on their coverage, payments, and policy updates. You’ll serve as the first line of support for our customers — primarily over the phone, with additional support via chat and email. Your expertise in property insurance and ability to navigate high call volumes with empathy and efficiency will directly impact customer satisfaction, retention, and trust in the Kin brand. Out of 13,000 companies, Kin was just named one of America’s Best Customer Service Providers for 2026 by USA TODAY! * Own high-volume inbound and outbound customer interactions across phone, chat, and email, delivering clear and accurate guidance on policies, payments, cancellations, and coverage questions * Create, update, and process homeowners insurance policies, endorsements, payments, and refunds with accuracy and urgency * Educate policyholders on coverage details, policy changes, and next steps so they can make informed decisions about their homes * Partner with customers’ banks and lenders to obtain required documentation and ensure policy compliance * Navigate multiple internal systems and tools simultaneously to resolve customer inquiries efficiently * Identify process improvement opportunities and share feedback to enhance the customer experience and team effectiveness * Successfully complete a mandatory, paid 10-week training program and apply learnings to live customer scenarios * Active Property & Casualty (P&C) or Personal Lines insurance license (required) * 6+ months customer service experience in P&C (specifically, home insurance) * Experience working in a high-volume call center or customer support environment handling inbound calls * Bilingual (Spanish-speaking) proficiency * Hands-on experience servicing homeowners insurance policies * Ability to clearly explain policy coverage, billing, and underwriting requirements to customers * Comfort navigating multiple systems and tools simultaneously (e.g., Google Workspace and similar platforms) * Demonstrated ability to work in a fast-paced, evolving environment with limited structure * Strong active listening skills and the ability to communicate with empathy and professionalism Availability to work our following shifts, Monday - Friday (will be placed based upon need): * 9:00 AM-6:00 PM CST * 10:00 AM - 7:00 PM CST * Note: Rotating Saturday shift required every 4–6 weeks. * There is a mandatory, paid 10 week training period. * We are currently hiring for an April new hire class. In addition to base salary, we are also offering a $1000 retention bonus (payable at 6 months) for our April 13, 2026 classes! We believe a great hiring experience should be clear, respectful, and human. Applications for this role are accepted on an on-going basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: * Prompt updates and feedback following interviews * Interviews with recruiters, hiring managers, and members of teams * Skills assessment relevant to the position, if applicable * Genuine, thoughtful human interaction at every step Compensation at a Glance * Competitive Pay: Annualized compensation is $50,000-$52,000 * $1000 retention bonus (payable at 6 months) * Paid Training: 10 weeks of paid training * Bonuses and incentives designed to drive your success * Terry Berry Perks Program – Earn points to redeem for lifestyle gadgets, home goods, and more We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date. Core Benefits * Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level * 401(k) with company match up to 4% of eligible earnings * Multiple medical plan options, plus dental and vision coverage * Company-funded HSA contributions (based on medical plan selection) * Company-paid life insurance and short-term disability * Employee referral bonuses Health & Wellbeing * A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance * Access to mental health support and confidential counseling resources * 11 days of accrued PTO and 7 days paid sick leave per year, plus 8 paid company holidays with option to earn additional PTO annually * Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents Growth & Development * Career mobility and internal growth opportunities across the organization * Professional development budgets for certifications, conferences, and learning available, subject to management approval We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to

Over 2M developers use Resend to send transactional email, and we're onboarding hundreds of new paying customers every day. As we move upmarket, more of those customers are engineering teams with complex requirements and need white glove assistance to be successful. As our user base continues to grow, we have increased demand across all time zones. This role would be based in Americas time zones. * Be the front-line of customer requests * Debug, report, and sometimes fix bugs and regressions * Advocate for customer needs to the greater Resend team * Iterate internal workflows to improve our resolution speed and efficacy * Proactively build relationships and identify potential papercuts for customers * Create documentation that answers customer questions or showcases solutions * Love helping solve problems for developers * Have 3-5 years of technical support or success experience * Can handle and perform under customer pressure * Have experience improving email deliverability * Honest and low-ego team * Autonomy to “just ship it” * Ownership of problems and solutions * 100% remote team with flexible working schedules * Modern tech stack (Next.js, Plain, Raycast, Retool, Notion, etc.) * * * We are building the modern email sending platform for developers. We care deeply about quality, craft, and the developer experience. Our fully remote team of 40 spans 11 countries and counting. We're backed by a16z, Y Combinator, and others. ___

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: As a Lead AEM Developer, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 8 YEARS of experience, a growth mindset and a drive to make a lasting impact. You will thrive in this role if you are: • A curious problem solver who challenges the status quo, • A collaborator who values teamwork and knowledge-sharing, • Excited by the intersection of technology, creativity and data, • Experienced in Agile methodologies and consulting (a plus) Must have qualifications To be considered for this role, you must meet the following essential qualifications: • Proven professional experience in AEM development as technical lead., • Knowledge of Agile principles – scrum, backlog, sprint, etc., • Strong proficiency in modern software development and Git., • Hands-on experience building frontends and experiences with Edge Delivery Services and modern AEM authoring tooling including either Document Authoring or Universal Editor approaches, • Experience with Content Fragments and Experience Fragments, ideally with GraphQL., • Experience in creating Sling Servlets and OSGi Services and creation of content imports, • Experience in AEM asset management., • Experience in consuming third-party APIs., • Hands-on or exposure to AEM Cloud Service and AEM Cloud Manager setups, • User access management, ACL configurations., • Knowledge of Workflows., • Implementation of front-end and backend unit tests., • Experience in frontend (Javascript, CSS, and HTML)., • Experience in problem-solving and debugging. Nice to have qualifications • AEM Developer certification and another related one, • AEM Assets and broader Experience Cloud solutions, including Adobe Analytics, Adobe Target and Adobe Workfront We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. ___ to see how we’re creating a more equitable Valtech for all. This is a Full time position based in United states. Valtech offers a comprehensive benefits package effective after three months of continuous service: • A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage., • Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program., • A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech., • A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service., • Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year., • Personal Technology Reimbursement – $30/month for every employee-offered on day 1., • We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed. Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what’s next? Join us.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Usage-Based Billing Team is a brand new sub-team of the larger Billing and Payments organization at 1Password. This team will build the platform required for 1Password to monetize our multi-product offerings while ensuring a transparent and reliable billing experience for our customers. This is a remote opportunity within Canada and the US. What we're looking for: * You have 8+ years of software development experience with a proven track record of delivering large, complex projects that drive organizational impact. * You have deep technical expertise to make architectural decisions across teams, balancing technical excellence with business needs while ensuring products are scalable, secure, and meet high quality standards. * You have experience setting technical vision and leading 12+ month roadmaps, prioritizing foundational capabilities like architecture improvements, testing infrastructure, and development practices that magnify team impact. * You lead complex, cross-team initiatives with strong alignment across cross-functional partners, translating business requirements into actionable technical work. * You are an experienced mentor who leads through influence rather than authority, elevating teammates through feedback, mentorship, and role modeling. * You communicate complex technical concepts clearly to diverse stakeholders, ensuring your team's impact is visible and influences organizational outcomes. * You have a strong respect for user privacy, data integrity, and security best practices, maintaining the high standards 1Password is known for. What you can expect: * Set the technical vision for your team's product and lead the 12-month technical roadmap, prioritizing foundational capabilities that magnify team impact. * Own the successful delivery of multiple large projects, making architectural decisions across teams that ensure products are scalable, secure, and meet our high standards. * Take ownership of technical decisions for the team, balancing technical excellence with business needs and ensuring overall quality through testing infrastructure and development practices. * Influence and develop tooling, practices, and workflows across teams, empowering the broader development organization to work more effectively. * Ensure alignment with cross-functional partners on priorities, risks, timelines, and deliverables, translating requirements into actionable work. * Facilitate communication that makes your team's impact visible and influences organizational outcomes, informing stakeholders across the company. * Foster a healthy, high-performing team through feedback, mentorship, and role modeling. Distribute ownership to scale yourself and create growth opportunities. * Drive initiatives across the development organization to make meaningful impacts supporting 1Password customers across several platforms. Bonus points for: * Experience working in security-focused or privacy-first organizations. * Experience building and optimizing billing systems that include usage-based billing. * Experience with distributed systems and cross-platform development. * Track record of establishing engineering best practices and development standards across organizations. * Familiarity with compliance and security considerations in enterprise software environments. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly. Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • Knowledge sharing and process improvement. You will gather client feedback, communicate enhancement requests to Product and Development teams, and train clients on new releases. You will take part in continuous learning and knowledge sharing to drive ongoing improvement across the team. Here’s what you bring: • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation., • The interpersonal skills. You possess excellent verbal and written communication skills, enabling you to build relationships and earn trust with ease. You can interact confidently with customers at any level, delivering clear information and support and translating technical guidance for non-technical audiences. You are a collaborative team member in a virtual environment. You are responsive, exercise sound judgment, and understand the importance of tone, timing, and clarity in every exchange. You value inclusivity and show respect for differing perspectives. Why join? Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team., • A virtual interview with the Director of Operations to discuss the mission and growth strategy of the company. Aquila welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly.

Company Information Help Shape the Future of Music Creation and Education at MakeMusic At MakeMusic, we believe music has the power to inspire, connect, and transform lives. For over three decades, we’ve been at the forefront of music technology, building tools that help musicians compose, teach, learn, and perform. Our products are trusted by Grammy-winning composers, world-class educators, and students in classrooms and homes around the globe. With MakeMusic Cloud, we’ve reimagined music practice for the digital age by offering students real-time feedback, access to an extensive repertoire library, and seamless tools for educators to track progress and personalize instruction. If you’re passionate about music, driven by innovation, and eager to create tools that empower musicians and educators around the world, then MakeMusic is the stage you’ve been looking for! We would love to have you join our ever-growing team! All applicants will receive equal consideration for employment regardless of gender, race, national origin, age, sexual orientation, gender identity, physical disability, religion, or length of time spent unemployed. General Summary As a Customer Success, Account Manager on our team, you will be a co-architect of the customer experience for our high-volume account segment. This is a unique hybrid role designed for a CSM who loves nurturing relationships but is equally passionate about the "multiplier effect"—using marketing strategies and digital motions to provide a high-touch feel at a massive scale. You will manage the account journey post-sales through renewal, ensuring these customers are successfully onboarded, supported, nurtured, and renewed. You aren't just following a playbook; you are co-designing the digital outreach and automated motions that define how we scale. You will partner closely with our team to build the logic, content, and workflows that bridge the gap between human connection and automated efficiency. You are a continuous learner with a flair for communication who approaches the challenge of "scaling empathy" as an opportunity to improve. You will sit directly with the Customer Success team, work in close collaboration with the Education and Adoption team, as well as the Implementation and Support teams and report to the Manager, Customer Success. Core Functions: Account Management, Retention and Expansion: • Manage a high-volume book of business within our scale segment, leveraging "one-to-many" strategies to drive renewals and expansion opportunities., • Grow your assigned book of business by anticipating and proactively servicing your customers' needs, using data to identify opportunities for deeper adoption across your territory., • Monitor client accounts, listen to customer feedback, and ensure customer satisfaction, acting as a representative of the customer internally., • Meet or exceed a quota of renewals and expansions., • Respond to inbound communications in a timely fashion, process orders, activate subscriptions, and in coordination with the Implementation and Support team, provide training and support when needed to assigned accounts., • Maintain accurate client records, keeping track of changes such as point of contact, contract updates, activities, notes, and renewals in Hubspot., • Partner with sales to drive the upsell of subscriptions in organizations, thus increasing the overall revenues and the number of high-value and mid-value accounts., • Negotiate contracts and pricing with current customers as a part of the expansion motion, identifying opportunities to offer additional solutions., • Provide updated information to the client about new and/or improved products or services to make upsells., • Collaborate with management and cross-functional teams on efforts to forecast and identify growth opportunities within your territory., • Create and execute "human-centric" customer marketing materials, including automated email sequences, in-app guides, etc. that feel like a 1:1 conversation., • Develop digital success motions that guide customers through key milestones in their journey without requiring manual intervention for every step., • Write compelling, brand-aligned copy for customer outreach that educates users on best practices and drives deeper product adoption., • Partner with the team to co-design the logic for automated customer journeys, • Leverage the tech stack (Hubspot and automation tools) to organize daily tasks and build workflows that make managing hundreds of accounts seamless. Other: • Collaborate among direct team members and across the brand to contribute to a Community of Best Practices., • Default to excellent customer service in all circumstances., • Leverage tech stack to organize and execute daily responsibilities and tasks., • Attend trade shows to demonstrate the value and functionality of the product to the customer base and/or prospective customers., • With direction from leadership, execute on large scale campaigns and missions as necessary., • 2-4 years of experience in customer success, or customer marketing in the EdTech space, with a demonstrated ability to manage a book of business and meet or exceed renewal and expansion quotas., • Strong communication and interpersonal skills, with the ability to build and maintain customer relationships, serve as the primary point of contact, and effectively defuse challenging situations., • Experience building "one-to-many" materials or digital success motions (e.g., automated email campaigns, webinars, or self-service resources)., • Customer-oriented mindset and a commitment to delivering excellent service, with proven success in anticipating and addressing customer needs., • Exceptional communication and copywriting skills, with the ability to turn technical updates into warm, engaging customer content., • Experience with data analysis and critical thinking, with the ability to use insights to identify growth and expansion opportunities., • Proficiency in CRM systems (such as Hubspot) and other relevant tech stack tools to keep accurate client records and organize daily responsibilities., • Contract negotiation skills, with a demonstrated ability to negotiate terms, renewals, and expansions with existing clients., • Ability to collaborate across departments, especially with sales, implementation, marketing, and support teams, to drive upsells, facilitate product demos, and ensure consistent messaging., • Strong organizational and time-management skills, capable of handling multiple accounts and tasks, meeting deadlines, and responding to inbound communications in a timely manner., • Willingness to travel occasionally, including to trade shows or client sites, to represent the product and company. Desired Qualifications: • Familiarity with MakeMusic Cloud (formerly SmartMusic), Finale and/or other widely used music education or composition platforms., • Prior experience in the music SaaS industry or as a musician and/or music educator. Compensation: Peaksware/MakeMusic is committed to fair and equitable compensation practices. The hourly compensation range for this role in Colorado is $23.34-$38.90. Each role at Peaksware has a defined salary range based on market data and company stage. We typically hire at the lower to mid-point of the range, with the top end reserved for internal growth and exceptional performance. Actual pay depends on factors like experience, technical depth, geographic location, and alignment with internal peers. This role is eligible for variable compensation, including bonus. Benefits and Perks: Health • We offer comprehensive health benefits including medical, dental, and vision insurance; health savings and flexible spending accounts, paid parental leave; and an employee assistance program., • We offer several company paid options including Short Term Disability, Long Term Disability, as well as Basic Life Insurance and AD&D., • We offer a 401(K) including a company match., • We observe 12 paid holidays annually and provide discretionary Flexible Time Off. Employees also receive free access to our products, corporate discounts, and professional development resources., • Access to the Performance and Recovery Center (PARC), our on-site fitness facility, as well as employee only access to on-site locker rooms and showers., • Employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees. Peaksware adheres to the FLSA Exemption Threshold for minimum wage in all states. Work Environment: This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources. Physical Demands: While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Travel: Willingness and ability to travel 5-10% of the time. Anticipated travel to include internal company events and industry tradeshows. To view the Peaksware Privacy Policy, click ___. By submitting an application, you acknowledge and agree to the Peaksware Privacy Policy. Recruiting Agency Notice: We do not accept agency resumes or assistance. Please do not forward resumes to our jobs alias or our employees. We are not responsible for any fees related to unsolicited resumes.___

Position Overview This Software Engineer position will be part of a strong team providing software engineering support to design, develop, operate and maintain software programs across multiple platforms, technologies and business units. Software engineering support also includes the assessment, maintenance, documentation, modernization, testing, and implementation functions. Responsibilities will include the production of new systems and web applications, as well as support of legacy systems. Major Activities (Typical Duties/Responsibilities) • Develop and maintain .NET systems., • Develop and maintain ColdFusion systems., • Develop technical documentation., • Analyze and monitor existing systems to provide recommendations for improvement., • Design SQL and Oracle databases and work closely with database administrators to implement them into production environments., • Understand and follow modern agile Software Development Lifecycle processes & procedures., • Work with and follow best practices in a Development, Security, and Operations (DevSecOps) environment, in close collaboration with Infrastructure and Cybersecurity colleagues., • Work closely with customers, project managers, and other developers to understand the user’s needs and deliver effective solutions., • Design and develop test cases., • Troubleshoot software production issues., • Assist with requirements gathering projects on enterprise-wide solutions., • Assist with work scope estimates., • Provide recommendations for continuous improvements., • The software engineer will work with other project software engineers, interface with project managers, and meet with customer subject matter experts as needed. Knowledge/Skills/Abilities • Good interpersonal skills: ability to work effectively and cooperatively with all levels of management and staff, affiliated-company employees as well as outside business associates; exhibits a professional manner in dealing with others., • Superior organizational, follow-up, and detail-oriented skills., • Strong ability to analyze documents and categorize appropriately., • Ability to maintain accurate records., • Work independently, as well as on a team and with minimal supervision., • Make decisions, solve problems, and exercise excellent judgment., • Work well under pressure and independently prioritize workload, while working on multiple projects., • Ability to research, organize and analyze technical information with particular attention to accuracy and detail., • Excellent written and verbal communication skills; including thorough knowledge of proper grammar, advanced vocabulary, spelling, editing and proofreading skills., • Proficient using Microsoft Office products, such as Word, Excel and PowerPoint, and industry-standard computer software and databases., • High degree of sensitivity regarding confidential information. Physical Abilities • Sufficient fine motor skills for the use of computers, calculators with an ability to withstand repetitive keyboarding for extended periods of time., • Visual and communications ability adequate to perform the essential functions of the job., • Ability to kneel, bend and twist at the waist on an occasional basis., • Ability to reach below shoulder height with regular frequency (desk position) and at or above shoulder height on occasion., • Ability to push, pull, carry and lift objects weighing up to 10 pounds on a regular basis, and greater weights on an occasional basis., • Ability to travel by vehicle or aircraft, and ability to safely operate a motor vehicle. Minimum Qualifications • Bachelor's Degree in Computer Science, Mathematics, Computer Information Systems, Management Information Systems, Business or related field and five years of IT experience or equivalent combination of education and experience., • Must pass pre-employment background check and drug screening., • Must be able to provide REAL ID ACT compliant documentation at time of hire., • Must be able to obtain Department of Energy access badge., • Ability to obtain and maintain a U.S. government security clearance (which requires U.S. Citizenship). Preferred Qualifications • Demonstrated expert-level proficiency in .NET and C#., • Demonstrated expert-level proficiency in Microsoft SQL Server., • Hands-on experience working with jQuery in modern web applications., • Practical experience using Azure DevOps for source control, CI/CD, and work management., • Practical experience in an Agile environment. Pay Range: $99,873.00-$164,534.00/ yearly Benefits: OSC Technical Solutions offers excellent benefits for eligible employees. Benefits include paid holidays, paid time off, 401k with employer match, dental, vision, health insurance plans through the Federal Employee Health Benefits (FEHB) program, as well as life and disability benefits. OSC Technical Solutions does not discriminate, and the company provides equal employment opportunity for all employees and applicants without regard to race, religion, color, sex, gender, sexual orientation, national origin, citizenship status, age, marital status, pregnancy or parenthood, handicap or disability, genetics, veteran status or any other legally protected characteristic. OSC Technical Solutions adheres to all federal, state and local laws regarding equal employment opportunity and will not discriminate against you in violation of these laws. OSC Technical Solutions reserves the right to apply CIRI Shareholder preference to qualified Shareholders in employment and advancement opportunities. OSC Technical Solutions participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Reasonable Accommodation: OSC Technical Solutions will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with OSC Global, LLC or any of its subsidiaries, please email ___. Important Employment Notice: Federal Contract & RCW 49.44.240: Due to our status as a federal contractor operating within the State of Washington, all applicants and employees must adhere to federal law, which classifies cannabis as a Schedule I controlled substance. While Washington State’s RCW 49.44.240 (which generally prohibits employers from discriminating against an applicant based on their lawful use of cannabis off-site and during working hours) is state law, it does not supersede federal requirements. Zero-Tolerance Policy and Disqualification • Prohibition: The use, possession, or distribution of cannabis is strictly prohibited for all employees, regardless of state law., • Testing: Applicants will be subject to pre-employment drug screening that includes testing for cannabis., • Disqualification: A positive test result for cannabis will result in immediate disqualification from consideration for employment, as mandated by our federal contract obligations. All applicants must be able to comply with all federal regulations, including those concerning controlled substances, as a condition of employment.

Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at ___. We are looking for Contract Customer Support Representatives to help us deliver outstanding customer experience for our school district and application partners through fast, friendly, and personalized technical support. If you’re interested in connecting with customers via email and phone calls, growing knowledge of the EdTech industry and Clever’s product, and creatively solving technical issues, this is a great opportunity to do all that while connecting every student to a world of learning. We have a highly collaborative and supportive team. We invest in our people. We have a robust 3-week onboarding program, and then you’ll be in our Quality Assurance program for ongoing development. We want to make you successful and have structures in place to support you! This is a contract opportunity that begins on May 18 or June 15 and concludes on September 25, 2026 A DAY IN THE LIFE: • Independently manage and prioritize high seasonal volume of customer support requests via phone and email from your individual queue (handle around 40+ phone and email cases a day)., • Communicate with District Administrators and our Application Partners to resolve product-related issues as our customers are getting their Clever accounts ready for the new school year., • Utilize analytical and problem-solving skills to investigate, test, and troubleshoot system features., • Navigate and contribute to internal and external product documentation., • Collaborate and support the team by sharing ideas and knowledge, being a reliable team member, and willing to help others when needed. Interested to learn more? Check out our blog post on ___ WHAT WE’RE LOOKING FOR: • Experience in fast-paced customer-facing positions: you have worked email or phone support before and can independently assess, manage and prioritize support requests based on need (i.e. priority levels, deadline) and risk., • Passion for solving technical problems to help others: you work deeply to understand customers' perspectives to assess their needs and define technical solutions to help them achieve their goals.., • Comfort navigating ambiguity: you may encounter problems or situations that we have not seen before – you are comfortable with partnering with the customer to find a solution and document learnings., • Excellent communication skills: you can explain technical concepts to both technical and non-technical audiences and can communicate and empathize with stakeholders to drive issues to resolution., • Technical Prowess: You pick up new technology quickly and love learning how things work., • Team player: You are passionate about uplifting and collaborating with others to ensure the team and customers are successful., • Interest in education: You believe in Clever’s mission of making it easy to bring great software to the classroom., • Bonus:, • Experience handling issues related to data imports and integrations, • Experience working with Single Sign On (SSO) or have a basic understanding of SSO, • Experience working with or in K-12 schools or districts, • Experience with industry tools such as Salesforce, Slack, Guru, Confluence, Chartio, etc, • Ability to work during one of the following shifts (Monday - Friday):, • 7am - 3:30pm PT, • 9am - 5:30pm PT, • Ability to work overtime: during mid-August through mid-September, it is expected to work up to 2-4 hours of overtime a day (overtime paid at 1.5x hourly rate). SALARY TRANSPARENCY: Compensation for this role for candidates living in the United States, excluding NYC, NY and San Francisco, CA, is $28 per hour. Compensation for this role for candidates living in NYC, NY and San Francisco, CA, is $31 per hour. INCLUSION AND BELONGING: Clever believes classrooms and our company should be diverse and inclusive. We celebrate actions that build diverse teams, include every voice, and create safe spaces for everyone to bring their authentic selves to work. NOTICE OF ARTIFICIAL INTELLIGENCE USE IN HIRING Please note that Clever Inc. (“Clever”) uses artificial intelligence (AI) tools as part of our hiring process for certain positions. AI Systems Used: • Willo.ai (developed by Willo) - Used for candidate assessments, • BrightHire Screen (developed by BrightHire) - Used for initial phone screening, • Granola.ai (developed by Granola) - Used for AI-powered transcription and note-taking. Employment Decisions Affected: Recruitment and hiring Purpose and Data Collected: • The assessment tool evaluates candidate responses to [e.g., skills questions, situational judgment scenarios] and generates scores that are reviewed by human recruiters, • The conversational bot conducts initial phone screenings, collecting candidate responses to preliminary qualification questions, which are then reviewed by human recruiters, • The AI Note-Taking tool allows our interviewers to focus entirely on our conversation rather than manual typing. These transcripts are used solely for internal evaluation and are handled in accordance with our data privacy policy. Human Review: All AI-generated outputs are reviewed by human decision-makers before any hiring decisions are made. Contact: For questions about our use of AI in hiring, contact our Talent Acquisition Team at ___. Accommodation Requests: If you require a reasonable accommodation related to our use of AI tools or if you are applying from a jurisdiction which gives you specific rights to opt out of AI review and you would like to use that right, please contact our Talent Acquisition Team at ___ to request an alternative assessment process. Non-Discrimination Statement: Clever does not use AI for any employment decision that has the effect of subjecting employees or applicants to discrimination on the basis of any class protected under the Illinois Human Rights Act, nor do we use zip codes as a proxy for protected classes. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email ___ If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand. This remote role reports to a Customer Support Team Lead. Your first two weeks at Squarespace will include mandatory virtual training from October 13 - October 24 remotely taking place in the Hawaii Timezone. You must currently live in the following states to apply: Arizona, Hawaii, Idaho, Utah, New Mexico, Oregon, or Washington. Applicants must have a dedicated home office setup with a reliable and stable Wi-Fi connection. Please note that we do not support digital nomad lifestyles or international work arrangements. • Respond to customer-submitted live chats and email in a timely manner, • Queue-based, typing work will account for approximately 90% of the role, • Live Chat is our primary channel of support in this role, • Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries, • Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat, • Stay up to date on new product features and improvements, • Identify isolated customer experiences and escalate important issues, • Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us, • 1+ years customer-facing experience required in a similar role (retail, hospitality, online support), • Expertise with written communication and the ability to spot spelling and grammar errors, • Proficiency with decoding conversations, identifying the cause, and aligning on end goals, • Capability of prioritizing competing requests, • Familiarity with the Squarespace platform, • Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused, • Currently live in: Arizona, Hawaii, Idaho, Utah, New Mexico, Oregon, or Washington., • A choice between medical plans with an option for 100% covered premiums, • Health Savings Account with Squarespace funding, • Fertility and adoption benefits, • Supplemental Insurance plans, • Headspace mindfulness app subscription, • Global Employee Assistance Program, • Retirement benefits with employer match, • Flexible paid time off, • 20 weeks for parental leave and up to 12 weeks to care for an ill family member, • $100 per month remote Stipend, • Access to supplemental insurance plans for additional coverage, • Education reimbursement, • Employee donation match to community organizations, • 8 Global Employee Resource Groups (ERGs) The hourly rate for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. Some roles may be eligible for overtime pay. Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit ___. Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-Remote #LI-BW1 Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. ___ At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. PagerDuty is seeking a Product Manager - App Platform to join our diverse, customer-focused team in leading the industry’s transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues—so human teams can focus on innovation, not firefighting. Our App Experience Platform team enables a scalable, and consistent front-end web and mobile experience across PagerDuty’s Operations Cloud by leveraging consistent technology standards, UI principles and best practices to deliver exceptional user experience. The platform will be used to create experiences for PagerDuty admins, incident responders and stakeholders alike. In this role, you’ll work with UX design, engineering and program management to accelerate product development in delivering a consistently outstanding user experience and make our product more broadly available. Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference. Key Responsibilities • Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality and customer journeys, • Partner with our apps and platform product teams to understand, consolidate, and prioritize their UX needs, • Deliver a powerful web and mobile user experience platform that empowers our app teams to deliver market-leading usability, • Guide Accessibility and FedRAMP compliance, internationalization (i18n) and localization (l10n) programs to make our products available to more customers, • Develop and deliver on an integrated roadmap serving our business priorities and product team needs, • 2+ years of product management experience in SaaS, enterprise software, or developer tools, • Familiarity with web and mobile application design and technical implementation, • Technical depth and communication skills to collaborate effectively with senior engineers, • Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops, • Proficiency with analytics tools and a track record of data-driven decision-making, • Ability to communicate clearly with customers and internal stakeholders across product and go-to-market, • Strong customer empathy and a curiosity-driven approach to learning their needs, • Ability to lead through influence and drive outcomes across teams, • Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand, • Bachelor’s degree or higher in Engineering, Computer Science, a related technical field, or equivalent practical experience (e.g., software engineering), • Strong understanding of incident response and DevOps workflows, • Ideally located near a PagerDuty office: Toronto (Canada), Lisbon (Portugal), Atlanta, GA (USA), or San Francisco, CA (USA) The base salary range for this position is 140,000 - 235,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for ___! Where we work PagerDuty operates a hybrid work model with ___ in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work ___ guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our ___. Your package may include: • Competitive salary, • Comprehensive benefits package, • Flexible work arrangements, • Company equity*, • ESPP (Employee Stock Purchase Program)*, • Retirement or pension plan*, • Generous paid vacation time, • Paid holidays and sick leave, • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO, • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*, • Paid volunteer time off: 20 hours per year, • Company-wide hack weeks, • Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our ___ and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! This role is about building real relationships with real customers and making sure they stick around because CompanyCam is genuinely making their lives easier. As a Bilingual Customer Success Manager, you'll own a book of business and guide customers through the post-onboarding lifecycle: adoption, renewal, and growth. You'll be the go-to for keeping accounts healthy, turning at-risk customers into loyal ones, and spotting opportunities to expand. What makes this role unique is that you'll also be the primary point of contact for our Spanish-speaking customers, conducting outreach, training, and engage entirely in Spanish. You'll shape how CompanyCam shows up for that community, both externally through direct customer relationships and internally by helping keep our Spanish-language resources sharp and our product and marketing teams informed. If you're energized by customer conversations, fluent in both the language and the art of building trust, and want a role where your work has a measurable impact on retention and revenue, this one's for you. Location: We're currently open to both local and remote applicants, with a preference for local candidates. Candidates must permanently live and work in the U.S. to be considered. • Own customer health across your book of business by proactively monitoring accounts, identifying risk, and stepping in early to keep customers engaged and on track, • Drive product adoption by educating customers on features, best practices, and new updates through calls, emails, texts, and live training sessions, • Lead retention efforts by working directly with customers considering cancellation or downgrade and developing strategies to retain their business, • Manage renewals by staying ahead of upcoming contract dates and making sure the path to renewal is smooth, • Partner with Account Managers to identify expansion opportunities including additional seats, add-ons, or upgraded packages, • Serve as the primary contact for Spanish-speaking customers, conducting all outreach and training at a professional/business fluency level in Spanish, • Maintain and improve CompanyCam's Spanish-language knowledge base, keeping content current with product updates and flagging gaps as they come up, • Surface feedback and trends from the Spanish-speaking customer segment to internal teams including Product, Marketing, and CS leadership, • Represent CompanyCam at Spanish-specific trade shows or industry events as needed to build relationships within the contractor community At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by: • Reducing churn by catching at-risk accounts early and executing retention strategies that actually work, • Growing revenue by identifying expansion opportunities and partnering with Account Managers to close them, • Expanding our reach within the Spanish-speaking contractor community by serving as the face of CompanyCam for that segment, • Improving the product by bringing the voice of Spanish-speaking customers into internal conversations around roadmap and support priorities, • Professional/business fluency in both Spanish and English, written and verbal, required, • Experience in a customer-facing role; SaaS background preferred, • Strong communication and relationship-building skills across cultures and contexts, • The ability to think strategically about customer needs while staying focused on business outcomes, • A self-starter mindset: you manage your own book of business and don't need a lot of hand-holding to stay on top of it, • Empathy for customers and a genuine interest in helping them succeed, • Bachelor's degree in Business Administration or Communications preferred, but not required, • A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving., • A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems. This is a salaried position at CompanyCam. Our starting salary is $48,000 per year and is based on experience. Our average on target earnings (OTE) are around $67,200. We also offer meaningful equity and other ___. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email ___ and we’ll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our ___.

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Quality Data Associate role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Health, Dental, Vision and Life Insurance options, • 401K plan, • Paid holidays, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee Who we are: Meeting & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions

Particle Health is revolutionizing healthcare data analytics and interoperability. Our mission is to unlock the power of medical records in an intelligent platform that focuses health back on the patient. Through our modern data platform, we enable healthcare innovators—ranging from value-based care providers and payers to digital health companies and health systems—to access standardized, real-time patient data. By bridging fragmented data silos, Particle empowers organizations to tackle critical use cases such as care coordination, risk stratification, patient identity management, and regulatory compliance with ease and precision. Our solutions of Snapshot, Signal, Navigator, and Workbench address the complex challenges of healthcare data analytics and interoperability, helping our customers transform data into actionable insights, improve patient outcomes, and streamline workflows. About the Role As Sr. Product Manager, Vertical Solutions, you will help define and deliver the next layer of products built on top of Particle’s data platform. You will focus on translating high-value healthcare delivery needs into intuitive, scalable product experiences that make Particle’s data easy to adopt and act on. In this role, you will shape the strategy and roadmap for verticalized analytics solutions for Care Team customers. You will work closely with Engineering, Product, and Solutions to explore the right product surfaces for each use case and build solutions that reduce customer lift while unlocking meaningful outcomes. What You’ll Do: • Own the roadmap for verticalized products that sit on top of the Particle platform., • Partner with Engineering to build new capabilities, workflows, APIs, or packaged products that customers can embed in their own systems., • Explore the right product surface for each use case: APIs, notifications, enriched data formats, or lightweight workflow experiences., • Understand how care teams, digital health companies, and VBC organizations currently use clinical data to find the potential product-opportunities., • Work closely with the Data Platform PM to ensure new verticalized experiences align with data quality, APIs, enrichment, and platform investments., • Help customers move up the value ladder from “accessing data” to “understanding data” to “acting on data.”, • Support pre and post-sales efforts by partnering with Particle’s Solutions teams to identify repeatable customer needs, scope productized solutions or accelerators, and reduce customer implementation effort over time., • Prioritize ruthlessly across ambiguity and competing goals. About You Required • 6+ years of Product Management experience, with at least 3 years building solutions or applications used by healthcare delivery organizations (providers, VBC orgs, care enablement platforms, digital health companies, etc.), • Experience translating real-world care processes into productized patterns, solutions, or application surfaces., • Ability to define product requirements in ambiguous spaces and explore multiple product surfaces ( API, workflow, configuration, etc.)., • Comfortable working with clinical data and understanding how organizations use that data in care delivery., • Strong collaboration skills with Engineering, Data, Design, and customer-facing teams., • Excellent written communication and comfort bringing structure to ambiguous problem spaces. Nice to Have • Experience in care coordination, transitions of care, referral management, or data-powered care delivery, • Familiarity with HL7v2, FHIR, CCDAs, or clinical interoperability networks, • Experience building API-first products, • Knowledge of value-based care models or healthcare operational workflows Why Particle This role sits at the center of Particle’s evolution from a data-access company to a data-action company. You will define and build the product experiences that help customers operationalize and extract real value from Particle’s platform. You’ll work alongside a highly collaborative leadership and product team, shaping both the strategy and the execution of vertical solutions in one of the most exciting areas of healthcare tech. Compensation Range: For this role, we’re targeting a salary range of $160,000 - $200,000 annually, depending on experience and qualifications. If your background aligns more closely with a higher or lower level than the scope outlined here, compensation may vary accordingly. #LI-Hybrid At Particle Health, we believe diversity is a strength that drives and fuels our mission to transform healthcare. We are proud to be an equal opportunity employer and are committed to creating an inclusive, supportive environment where everyone can thrive. We welcome and celebrate individuals of all backgrounds, perspectives, and experiences, regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Our commitment to diversity reflects our core values—integrity, curiosity, boldness, ownership, and persistence—and our belief that our differences make us stronger as a team and a company. For more info about Particle and our team, check out the resources & links included. Notice: Recruitment Scam Alert We’ve been made aware of attempts by scammers impersonating Particle Health or our team members to post fake job listings, conduct fraudulent interviews, or issue fake offer letters. These scams may involve: • Requests for personal or financial information, • Interviews conducted only via text or messaging apps, • Emails that don’t come from an @___ address, • Offers for jobs you didn’t apply for Please note: • We will never ask for money, gift cards, or personal financial details at any stage of our hiring process, • All legitimate communication will come from an official @___ email address, • Our hiring process always includes video interviews — never just text If you’re unsure about the legitimacy of a communication, don’t hesitate to contact us at ___. We’re here to help.

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health. * Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale. * Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA. * Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems. * World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes. For more information, visit ___. We are seeking a Customer Success Executive with health systems experience to join our team. You will ensure that our clients achieve measurable outcomes through Hippocratic AI’s innovative solutions. You will have the opportunity to partner and report to the Chief Medical Officer. This role will sit remotely in PA and serve local and out-of-state clients as needed. It will be required to travel onsite to the client's location regularly. * Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted resource. * Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes. * Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success. * Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations. * Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns. * Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences. * Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies. * Travel extensively to healthcare facilities for onsite support and training * Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing. Must-Have: * A minimum of 5 years of health systems experience. * Proven experience in customer success, account management, or project management. * Ability to build relationships across an organization, from front-line staff to executives. * Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements. * Experience working with cross-functional teams in a fast-paced startup environment. * Strong background in project management. Nice-to-Have: * Experience with AI or technology adoption in healthcare. * Advanced knowledge of healthcare workflows and compliance standards. * Active Registered Nurse (RN) license from an accredited university. ***Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @___ email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as ___ and ___ bank accounts, we offer ___, ___, a ___ and ___ in the UK, with more exciting things to come beyond. Our UK customers can also ___, ___and ___ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Remote (US) | 💰 $47,000 - $51,200 +___ |___ ✨ At Monzo, we’re building the future of digital banking — one that puts people first, not fees. We believe money should work for everyone, helping you grow, save, and spend in ways that actually fit your life. We started in the UK and became one of the most loved digital banks, trusted by millions. Now, we’re bringing that same energy, innovation, and heart to the U.S. — empowering people to take control of their finances with clarity, simplicity, and confidence. Our U.S. team is on a mission to make digital banking that grows your money, your way. Whether it’s cashback rewards that fit your real habits, high-yield savings with no hidden catches, or smart budgeting tools that simplify life, everything we build is designed to lift people up, not trip them up But what truly sets Monzo apart isn’t just our product — it’s our people. We’re a team of builders, problem-solvers, and big thinkers united by a shared belief that finance can (and should) be fair, transparent, and empowering. We care deeply about the work we do and the impact it has on real people’s lives. If you’re ready to make a difference and help build a bank that rewards people for being themselves, come join us. Let’s grow together. About Us Monzo Group is a leading financial technology company, with over 13 million customers in the UK, committed to providing modern banking solutions. In the last few years, we’ve built a banking app that our customers love – with extremely high daily engagement, an industry leading net promoter score, and award-winning customer support. We’ve raised over $1 billion from Capital G, Google’s growth fund, Ribbit Capital, TenCent, YCombinator, Stripe, Coatue, and others - most recently at a $5.9 billion valuation in 2024. We’re just getting started in the US. We’re an agile full stack team operating like an early stage startup but with the financial, operational, and engineering platform muscle of a larger company. We’re focused on building an amazing US product, shipping and iterating quickly, and deepening our product market fit. We’re looking for highly driven, enterprising people to help us achieve our mission to make money work for everyone. About You: You're keen to get involved in an early stage startup and excited for the opportunity to build Monzo in the US. You see customer support as central to the product we are building, and might use the knowledge you develop in this role to scale an operational area at Monzo in the future. You’ll be a problem solver and a strong advocate for customer experience We're looking for someone who isn't afraid to troubleshoot tough problems. When something comes up that no one has seen before you'll work directly with the rest of the team to solve the issue, and help build a process to tackle the same problem in the future. You'll listen to customers' concerns with positivity, empathy and patience. You'll fix whatever's up and help us stop it from happening again. Customers are the heart of Monzo In the UK we're known for our outstanding customer support. We're looking for help building the foundation for our Customer Operations team in the US. You'll be the first point of contact for some of our early US customers. You'll be tackling questions, identifying bugs, and feeding back directly to our product and engineering teams. Our mission is to make money work for everyone, and while having a great app is part of that, having access to world class customer service is another. By solving customers' problems, treating them fairly and being transparent, we believe we can make banking better. This is a unique opportunity to help us shape what customer service will look like as we expand into the US. 💬 Your day-to-day: • You know what great customer support looks like and you're passionate about delivering it at scale, • Investigate and resolve customer complaints and disputes in a professional and empathetic manner, • Providing the best customer support by talking directly and honestly with our customers through a variety of different mediums, focusing on calls and in-app chat, but can include social media platforms and email when needed, • Developing a deep understanding of what our community really wants from a digital banking product and helping us prioritize what we build accordingly, • Proactively spotting patterns in customer feedback to see where we can make positive changes to our processes, tools, or product, • Working closely with our financial crime team to act as the first line of defence to help spot and investigate trends, • Dealing with tricky payments-related queries; investigating when things go wrong and making sure we set it right, • Supporting other members in the customer support team by being a point of escalation and mentoring new joiners. Making sure the rest of the company stays customer-focused and fixated on building the best banking product in the world ✅ You should apply if: • You’re willing to work hours between: 9 am-6pm EST Tuesday - Saturday, • You know what great customer support looks like and you're passionate about delivering it at scale, • You're great at explaining things to people, and have flawless written English, • You delight in investigating complex problems, getting to the root cause, and fixing them, • You're friendly, focused, and super organized, • You're comfortable working in a fast-paced environment and adaptable to constant change, • You're comfortable with ambiguity and able to work independently, • You're excited for a challenge and want to be part of the team that makes Monzo! 🧰 In addition to the above, we'd also love to hear from anyone with: Experience in a support/service role for a financial services company or technical support organization • Interest in financial technology, • Previous experience in a training or coaching role or experience managing cross-functional projects The interview process: Our interview process involves a few main stages: • A quick call with a Recruiter, • A role specific task (written exercise), • Behavioural Interview with a member of the Operations team, • Role specific Interview with a member of the Operations team Our average process takes around 4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process where you can ask any specific questions you might have. What’s in it for you: 💰 $47,000 - $51,200 📍This role is fully remote. We can only consider candidates who work from one of the following states: Florida, Pennsylvania, Kansas, North Carolina, New Jersey, Nevada, Tennessee, Utah, Idaho, Virginia, and South Carolina. 🏥 Great Health, Dental and Vision Insurance 📈 Stock Options 💰 Generous 401k with 4% employer match 🏝 32 days of vacation and public holidays per year (and we require that you take all of your days each year as we believe that well rested employees are more effective!) 🏡 Maternity / Paternity leave ➕ much more, see our full list of benefits___ #LI-REMOTE #LI-FA1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our ___, 2024 ___ and 2024 ___ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022), • Built In LGBTQIA+ Advocacy Award (2022) We are building modular, reliable designs using Kotlin and cutting-edge tools (Retrofit, Kotlin Coroutines, Kotlin Flows, Dagger, Jetpack Compose). Our focus is on delivering usable, accessible, reliable, and responsive features for our member-facing app, adapting to evolving business needs. As an Android Engineer, you will collaborate with a cross-functional team, including backend engineers, UX designers, product analysts, and the rest of our mobile team. As a Senior Software Engineer, you will: • Work cross-functionally to drive the development of new features and products, ensuring they meet customer needs and adhere to Maven’s quality standards., • Write well-crafted, well-tested, readable, and maintainable code., • Develop Unit and UI automation tests to ensure robustness, covering edge cases, usability, and reliability., • Navigate ambiguity, multitask effectively, and lead cross-functional projects, delivering high-quality solutions., • Drive technical design discussions and provide guidance to team members on best practices, coding standards, and architectural principles., • Mentor and guide junior engineers, helping to develop their technical skills and fostering a culture of continuous learning and improvement., • Identify and evaluate emerging technologies, tools, and trends to drive innovation and improve our engineering processes We're looking for you to bring: • 6+ years of professional experience developing user-facing Android native applications., • Experience with modern Android development frameworks such as Jetpack Compose and Kotlin Coroutines., • Strong understanding of modern application architectures (MVVM, MVI, etc.)., • Proficiency in Kotlin., • Experience leading technical design discussions and providing guidance on best practices, coding standards, and architecture principles., • Excellent collaboration and communication skills, with a demonstrated ability to work effectively with cross-functional teams and mentor junior engineers. The base salary range for this role is $165,000 - $225,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: ___. For general and additional inquiries, please contact us at ___.

About the Job: LaunchDarkly is looking for a Full Stack Engineer to help build and expand Vega, our AI-powered platform that surfaces insights and automates actions across LaunchDarkly products. This is a greenfield opportunity: you'll help evolve Vega from an Observability-focused assistant into a cross-product platform that serves Feature Management customers and powers a new, usage-based SKU. You'll build the surfaces, APIs, and agent infrastructure that make Vega and the whole Observability platform broadly valuable—enabling capabilities like AI-driven dashboard creation, flag cleanup automation, and sandboxed agent execution. You'll work across the full stack (React/TypeScript UI, Go services, data pipelines) and collaborate closely with product, design, and other engineering teams to shape how AI capabilities land across LaunchDarkly. Additionally, you’ll work on other Enterprise-grade capabilities for the Observability platform to help drive customer activation and success. What You'll Work On: • Expand Vega beyond Observability into Feature Management, including the flag cleanup agent as a cross-product capability, • Support enterprise capabilities for the Observability platforms: building data import and export pipelines to connect O11y to other platforms and enabling new customer workflows., • Build a platform that other teams can contribute to—defining contribution patterns, shared infrastructure, and safe, sandboxed AI agent execution, • Enable dashboard creation via natural language prompts, using existing Vega infrastructure as a foundation, • Consolidate Vega usage into fewer, higher-value surfaces, enabling faster iteration and justifying a usage-based monetization model, • Run experiments to expose Vega to mainstream FM customers across core workflows, measuring adoption and informing monetization, • Partner with product and design to ensure Vega capabilities are intuitive, well-integrated, and impactful for end users, • Contribute to architecture decisions, code reviews, and engineering standards across the Observability and Vega teams Responsibilities: • Design, build, and ship full-stack features across the Vega platform (UI, APIs, backend services, and agent infrastructure), • Own features end-to-end: from prototype and API design through production rollout and iteration, • Collaborate cross-functionally with product managers, designers, and engineers across Observability and Feature Management, • Participate in architecture discussions and technical design reviews, contributing to sound trade-off decisions, • Write well-tested, maintainable code and promote best practices for quality, observability, and reliability, • Mentor teammates and contribute to a collaborative, high-trust engineering culture, • Participate in on-call rotations and take ownership of production reliability for your features About You: • 3+ years of professional software engineering experience, with a track record of shipping production-quality full-stack features, • Proficiency across the full stack—comfortable in TypeScript/React on the frontend and Go (or similar) on the backend, • Experience building or integrating LLM-powered features, agents, or AI-driven workflows, • Strong product instincts: you care about user experience and can translate ambiguous requirements into clean, well-scoped solutions, • Collaborative and communicative—you work well across teams and functions, and you're comfortable navigating ambiguity, • Familiarity with LaunchDarkly, feature flagging, or observability tooling is a plus, • Experience with usage-based product surfaces, experimentation platforms, or developer tooling is a plus Pay: Target pay ranges based on Geographic Zones* for Level 2: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,500 - $187,660**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,800 - $168,850**, • Zone 3: All other US locations - $116,000 - $159,500 * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @___ email addresses. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit ___ directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to ___.

Join Patrique Mercier Recruitment JP and elevate your career in the bustling financial sector of Athens, Greece! We are seeking motivated Italian-speaking customer service representatives to play a crucial role in assisting our clients with their inquiries in the finance industry. This is an incredible opportunity to work in one of Europe’s most vibrant cities, providing support to our esteemed financial clients while enjoying the rich culture and history that Athens has to offer. If you are passionate about delivering excellent customer service and thrive in a fast-paced environment, this position is perfect for you. Dive into a rewarding career where your contributions are valued, and begin your journey in one of the most exciting sectors today! • Deliver high-quality customer service to Italian-speaking clients within the financial sector through various channels, including phone, email, and chat., • Assist customers in addressing queries related to financial products and services, providing accurate and timely information., • Understand and navigate financial regulations and company policies to ensure compliance and provide effective support., • Maintain thorough documentation of customer interactions and issues in the company’s CRM system., • Collaborate with team members to improve service delivery and enhance customer satisfaction., • Participate in regular training sessions to stay updated on financial services products and industry changes., • Provide feedback on service processes and contribute ideas for continuous improvement., • Fluent in Italian, both written and spoken; proficiency in English is required., • Excellent communication skills with a strong emphasis on customer service., • Ability to work efficiently under pressure and handle multiple tasks effectively., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service, particularly in the financial sector, is preferred., • Familiarity with financial products, regulations, and CRM systems is advantageous., • A proactive attitude, adaptability, and a strong willingness to learn in a dynamic environment., • Private Health Insurance, • Training & Development, • Performance Bonus, • 2 Extra Salaries Per Year, • Fully Paid Training, • Great Salary, • Fully Paid Relocation Package ( flight, transfer and hotel )

POSITION SUMMARY: Job Function: Clinical Operations Title: Budgets & Contracts Manager As a member of the Clinical Operations team, the Budgets & Contracts Manager is responsible for managing clinical agreements, budgets, payment follow-up, and corresponding processes in support of the department. This individual should have experience in managing all aspects of study contracts and payments and is expected to provide functional expertise to ensure that timelines, costs, and quality metrics are met and that the study contract is managed in compliance with the study protocol. The Budgets & Contracts Manager works closely with study teams, clinical site personnel, and other stakeholders to finalize budgets, execute contracts, and ensure payment reconciliation. They also partner with legal, accounts payable, procurement, and finance to lead and influence improvement initiatives that ensure the integrity of cross-functional budgets, contracts, and payment processes. This role reports into the Associate Director of Clinical Trial Business Operations All clinical agreement work will be done in accordance with company policies, Standard Operating Procedures (SOPs), legal and regulatory requirements, and using fair market valuation. PRIMARY RESPONSIBILITIES: * Responsible for the day-to-day management of site contracts and tracking to OKRs for key deliverables. * Lead meetings with study teams and data management, to ensure creation of site budget templates and study plan templates are aligned to study protocols and their database. * Lead site contract negotiations, communicate risks to cross functional partners with proposed solutions. * Deliver activity status updates to internal and external parties, communicate timeline risks and propose mitigations. * Collaborate with cross functional partners to lead systems updates, so that they meet team requirements and are optimized for day‐to‐day management of assigned tasks. * Manage and track clinical contracts, study plans, amendments, site budgets, and POs across multiple studies, and multiple systems, simultaneously. * Utilize existing processes to draft, negotiate and execute a variety of clinical agreements in collaboration with Legal and Clinical Operations Study teams. * Propose and implement solutions for identified gaps in budget, contract, and payment processes. * Analyze Fair Market Value (FMV) to support budget development, negotiation, and documentation. * Issue purchase requests against executed contracts and manage the lifecycle of corresponding POs; tracking associated invoices and their payments. * Ensure timely payments to sites, partnering closely with AP to troubleshoot as needed. * Ensure that budgets, contracts, PRs/POs are loaded into CTMS, ERP, legal systems. * Provides leadership to one or more Natera initiatives, as assigned. QUALIFICATIONS: Provide a list of qualifications that are truly required (e.g. Education and Experience, Equivalent job experience substituted for degree, preferred level to perform principal responsibilities, required certifications to successfully perform principal responsibilities, etc.) * Minimum Education Requirement: Bachelor’s degree in a related field of study. * Minimum 5 years of working experience managing clinical site budgets and contracts. * Working knowledge of ICH Good Clinical Practice guidelines. * Experience with international trials is preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Provide a list of technical or behavioral knowledge, skills, and/or abilities. Technical: Evaluates an applicant's acquired knowledge and specific technical skills. Behavioral: Evaluates factors related to human characteristics and skills, such as attitude, work approach and collaborative abilities. * Must be self‐motivated with a demonstrated ability to work independently. * Demonstrated analytical skills and ability to identify problems and propose solutions. * Detail oriented, with solid organization, planning, and time management skills. * Ability to handle multiple tasks and deadlines. * Highly effective verbal and written communication skills. * Strong customer focus. PHYSICAL DEMANDS & WORK ENVIRONMENT: * Duties are typically performed remotely or in an office setting. * This position requires the ability to use a computer keyboard, communicate over the telephone and read printed material. * Duties may require working outside normal working hours (evenings and weekends) at times. * Ability to travel up to 25% Travel required for this position: No __ or Yes : If yes state anticipated percent for travel: Up to 25% The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $114,700 - $143,400 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit ___. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: ___ Please be advised that Natera will reach out to candidates with a @___ email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information:

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. The External Support Representative will develop an understanding of AssetWatch products and services to support both hardware & network outages for external customers. You will collaborate with stakeholders to ensure timely and long-term solutions. What You'll Do: Who You Are: • 2+ Years of some form of technical support or equivalent experience, • 2+ Years of customer service interaction, in person or virtual, • Experience with high volume support ticketing systems, • Experience with CRM platforms (Salesforce strongly preferred) What We Offer: AssetWatch is a remote-first rapidly growing startup providing a game changing condition monitoring platform and mobile experience in the industrial manufacturing space. • Competitive compensation package including equity options., • Flexible work schedule, • Full benefits and 401K Match, • Opportunity to make a real impact every day, • Opportunity to grow as a leader and build a team, • Unlimited PTO We have a distributed team that works remotely across locations in the United States. We are open to candidates from most states as long we all can closely collaborate within core working hours. #LI-Remote What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. • Competitive compensation package including stock options, • Flexible work schedule, • Comprehensive benefits including retirement plan match, • Opportunity to make a real impact every day, • Work with a dynamic and growing team, • Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

About Kustomer Kustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and deliver more personalized service to customers across any channel, making every interaction more meaningful and memorable. Today, Kustomer is the core platform for some of the leading customer service brands like Sweetgreen, Starz, Vuori, Resy and Cotopaxi. Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel and has raised over $230M in funding backed by leading VCs. Meta announced its intention to acquire Kustomer in 2020 and completed the transaction in 2022. Kustomer joined Meta’s Business Messaging Group to transform the way people and businesses communicate through modern messaging channels. In 2023, Kustomer spun out from Meta as a standalone company backed by original partners, Battery, Redpoint and Boldstart Ventures, who have invested $60M. In 2025, Kustomer announced a $30M Series B led by Norwest, with continued support from Battery, Redpoint, and boldstart. This milestone reflects strong conviction in our vision and fuels our next chapter of growth: expanding our AI-native platform, accelerating product innovation, and scaling our exceptional team. Our Krew is made up of passionate and collaborative people who really care about what they do and the people they help. We look for people who are passionate about enhancing the customer service experience for everyone involved, as it's the core of what we do. We're growing our business with no plans of slowing down. We actively seek individuals who want to learn and be challenged every day. We have also transitioned to a remote friendly company, with Krew members located throughout the U.S. and U.K. coming together for Kamp Kustomer each year. About the Role If you've ever thought "We could build much faster with AI" than this role is for you. You will lead the blueprint for AI driven development across our engineering organization, transforming our tooling so our engineers can ship high quality, reliable code faster than ever before. Kustomer has taken products like ___ from ideation to production in 3 months, rolled out AI-powered end to end testing across the company in just 3 weeks, and prototyped what is now ___ in a matter of hours. We move quickly without sacrificing trust or quality; using AI to validate, test, and scale what we build. This team exists to replicate that velocity across all of engineering with this new team. As the founding engineer on this team where you’ll define what great looks like, set the direction for the organization and build foundational tools that our engineers rely on. You’ll modernize how our engineers create systems, workflows and their tooling to help every engineer move faster and ship better. You'll be responsible for: * Design, build, and deploy AI agents and automation that accelerate every phase of the SDLC, from code generation and review through testing, deployment, and monitoring, making AI and agentic participants a core part of how software gets built at Kustomer. * Stay at the forefront of AI and automation tooling, rapidly evaluating and incorporating forward thinking solutions to continuously push quality, efficiency, reliability, and development velocity. * Partner with engineers across teams to identify friction, design solutions, and iterate quickly, championing best practices that drive real adoption of AI-powered tools across the engineering organization. Your qualifications: * Proven experience in a developer experience, developer tooling or platform engineering role * Experience evaluating, implementing and advocating for AI developer tools to solve complex engineering problems * 5+ years of full-stack programming background with the ability to design systems end-to-end with high-level programming languages like Go, Python, JavaScript, etc. * Ability to see the big picture across engineering and product to identify systemic inefficiencies * Experience with containers and deployment with ECS and Terraform is a big plus * Degree in Computer Science or a related disciplines HIPAA Compliance All roles at Kustomer may involve handling sensitive personal data. Benefits Kustomer offers an array of benefits including competitive salaries and stock options. In the U.S. we offer 100% healthcare coverage, 401K, WiFi and Mobile reimbursement, and a generous vacation policy; in the UK we also offer pension, supplemental health insurance and other perks. Diversity & Inclusion at Kustomer Kustomer is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status. Disclaimer: Kustomer only contacts candidates from company email addresses ending in kustomer.com and does not seek funds from candidates in any circumstances.

Location: Remote (EST/CST preferred), NYC area encouraged We’re seeking a strategic yet hands-on Product Manager to create a wholly new set of products at Rightway: the tools that help us forecast, monitor, and mitigate PBM contractual guarantee risk. Rightway’s PBM business model includes contractual guarantees that an employer population will only spend X dollars on medications in a given year. When spend exceeds that level, Rightway may be responsible for paying back a portion of our PMPM fees. This role will build the internal products and data foundations that enable our teams to identify risk earlier, pinpoint the key drivers of overages, and equip clinical teams with actionable insights to intervene, improving member outcomes while reducing avoidable financial leakage. In the first 6 months, you’ll focus on building a monitoring and risk identification system that: • identifies employer customers trending toward overages, • surfaces the members driving spend, • highlights clinically appropriate medication alternatives and intervention opportunities You’ll work closely with our Financial Risk team, partner with clinical outreach teams, and lead a cross-functional squad that includes application engineers, data engineers, and analysts, with design support as needed. • Own the product vision and roadmap for Rightway’s Clinical Risk & Engagement product suite, balancing near-term delivery (monitoring + identification) with a longer-term path to proactive and automated engagement., • Define the end-to-end “risk to action” workflow across teams: forecast → detect risk → explain drivers → prioritize opportunities → enable outreach → measure impact., • Build tools that reduce or replace manual analysis by enabling:, • automated monitoring of employer populations against contractual guarantee thresholds, • trend detection using contract rules and claims-based spend, • clear views into “what changed” and “why we’re trending over”, • Create dashboard-style experiences to identify and understand the members driving spend, enabling rapid drill-down from customer → cohort → member., • Partner with clinical teams to develop a high-signal workflow that supports outreach and behavior change, including:, • a prioritized, ranked “chase list” of members based on estimated intervention value, • member context (condition, medication usage) and clinically appropriate alternatives, • clear explanations that help clinical teams act confidently and consistently, • Ensure outputs are practical for real outreach operations (not just analytics), and iterate with fast feedback loops., • Partner with Data Engineering and Analytics teams to define the models and datasets that power these products, leveraging:, • Rx claims, medical claims, • demographics (age, sex), • member-provided information (health profile submissions), • Set standards for usability and trust: timeliness, data quality, explainability, and auditability (especially where contract rules and dollars are involved)., • Explore opportunities to incorporate AI/ML where it improves model quality and prioritization without sacrificing interpretability and reliability., • Translate business needs into detailed requirements, user stories, acceptance criteria, and success metrics., • Lead discovery with financial risk and clinical partners; align stakeholders around scope, sequencing, and tradeoffs., • Manage a prioritized backlog across application engineering and data teams; ship iteratively and improve based on adoption and outcomes., • 3+ years of product management experience delivering complex, cross-functional products., • Strong comfort working with data-heavy systems (dashboards, internal tools, analytics products, forecasting/monitoring)., • Proven ability to turn ambiguous workflows into shipped software that changes how teams operate., • Experience partnering closely with engineering, data engineering, and analysts to define models, instrumentation, and reliable reporting., • Ability to communicate clearly with technical and non-technical stakeholders and align them around measurable outcomes., • Experience bringing a product from 0 to 1, from the beginning of ideation through launch support., • Experience in healthcare, PBM, claims analytics, or clinical data., • Experience with financial risk products (forecasting, monitoring, guarantees, margin protection, unit economics)., • Exposure to AI/ML concepts (predictive modeling, ranking, propensity, explainability) and using them responsibly in production products., • A systems thinker who can simplify complexity and build products people actually use., • A pragmatic builder who delivers “thin slices,” learns fast, and iterates toward a durable platform., • An owner who takes accountability for outcomes, especially when the metric is dollars., • A trusted partner who can bridge finance, clinical, and technical teams. SALARY (BEFORE COMMISSION POTENTIAL): $140,000 - $160,000 Offer amounts for both remote and in office roles are influenced by geographic location. CYBERSECURITY AWARENESS NOTICE In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @___ email domain. We will never ask for bank details or deposits of any kind as a condition of employment. ABOUT RIGHTWAY: Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them. Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs. HOW WE LIVE OUR VALUES TO OUR TEAMMATES: We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values: Rightway is Proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.

As a Sr. CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. • 5+ years experience in a CSM capacity, with 6+ yrs. experience in an enterprise SaaS product support environment, • Strong experience with building and developing long-lasting executive-level relationships (including with CISO’s and CIO’s) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers), • Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative, • Soft skills oriented towards developing and retaining a customer’s trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response), • Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer’s investment, • Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally, • Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage, • Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals, • Previous experience with Internet and networking technologies and products, including email security products, • Well versed with using case management systems and CRM’s (e.g., SFDC / JIRA), • Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Value Realization: • Serve as the ‘voice of the customer’ and provide internal feedback on how we can better serve them to maximize customer value and retention., • Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion., • Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Product Knowledge: • Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score., • Educate customers on the most relevant features and functionality related to their specific requirements. Relationship Building: • Understand your customer’s industry trends, business challenges with email security, and current and potential use cases for Abnormal., • With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives., • Develop and nurture Abnormal Security champions within your customer’s organization who advocate for the platform based on their positive experience. Account Success Planning: • Engage customers’ senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals., • Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics)., • Proactively monitor customer health to reach out to customers before risks or issues, • escalate and identify remediation options. Cross Functional Collaboration: • Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: • Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer’s advanced reporting needs based on repeated case escalations., • Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. #LI-MC2

About Back Bay Networks Back Bay Networks is a dynamic and growing Managed Services Provider (MSP) focused on delivering exceptional IT support and solutions to a diverse client base. We take a proactive, service-driven approach and pride ourselves on strong technical expertise, responsiveness, and long-term client relationships. Our team values collaboration, accountability, and continuous improvement, and we’re looking for professionals who want to grow with us. Position Overview We are seeking a Mid-Tier IT Specialist to join our service delivery team. This is a remote position, but candidates must be based in the Houston, TX area to support clients onsite as needed. In this role, you will act as a key technical resource, delivering both remote and on-site support across a variety of client environments. You’ll handle escalated support issues, perform system administration tasks, and contribute to ongoing client success through proactive problem-solving and strong customer engagement. Key Responsibilities • Provide high-quality end-user support across Windows and macOS environments, • Troubleshoot and resolve technical issues via phone, email, and remote tools; escalate when appropriate, • Perform onsite support at client locations in the Houston area when remote resolution is not feasible, • Administer and support:, • Windows Server (2012–2022), • Active Directory (users, groups, GPOs), • Microsoft 365 and Exchange, • Diagnose and resolve networking issues (basic firewall, ports, protocols), • Document all work thoroughly in the ticketing system and contribute to knowledge base improvements, • Communicate effectively with clients and internal teams regarding issues, trends, and improvements, • Assist with implementations, onboarding, and technical projects, • Support pre-sales efforts as needed, including scoping and solution input Requirements • 3–5 years of hands-on IT support experience (MSP experience strongly preferred), • Strong experience with:, • Windows Server and Active Directory, • Microsoft 365 administration, • Windows and macOS support in business environments, • Solid troubleshooting skills across systems, applications, and basic networking, • Experience with backup and recovery solutions, • Excellent communication and customer service skills, • Ability to manage multiple priorities in a fast-paced environment, • Must be located in the Houston, TX area and able to travel locally for onsite support, • Must pass a background check Preferred (Nice to Have) • Experience working in an MSP environment, • Familiarity with RMM and PSA tools, • Certifications such as:, • CompTIA Network+, Security+, or similar, • Microsoft or Azure certifications, • ITIL Foundation, • Exposure to AWS or Azure environments Why Join Back Bay Networks? • Remote-first work environment with local client engagement, • Opportunity to work across diverse technologies and industries, • Supportive, team-oriented culture, • Growth opportunities in a rapidly expanding MSP, • Focus on process improvement, automation, and service excellence Apply Today If you’re a motivated IT professional who enjoys solving problems, working with clients, and growing your technical skillset, we encourage you to apply.

Benefits: • 401(k), • Dental insurance, • Health insurance, • Opportunity for advancement, • Signing bonus, • Training & development, • Vision insurance, • Wellness resources Full RCM Account Manager Medical Billing Human Resource UR' Billing Solution LLC (URBS) BMWIT Mental Health and Wellness Group PrtacticePortland, OR 97232Website: ___ This job mainly onsite You must live in Portland, OR and Vancouver Washington area Contact email: ___ Contact person: Stephanie White If you have any questions, please feel free to email us. At this time, we cannot respond to all inquiries by phone. Job RequirementsHere’s how your profile aligns with the job description.SkillsCustomer serviceEducationHigh school diploma or GEDPreferredassociate degree Required Certified Biller Licensed coder Description:UR’ Billing Solution LLC Opportunity with BMWIT– Apply Today! Our company is based in Portland, Oregon; however, our services are offered nationwide. URBS provides full revenue cycle management for outsourced medical billing services. We serve physicians, private practices, clinics, hospitals, and more. We bill for multiple types of services. In this role you work for Black Men & Women In Training LLC (BMWIT) Mental Health and Wellness Group Practice. This position maintains a timely revenue cycle and ensures accurate payment for goods and services according to contracted rates and/or payor fee schedules. It is also responsible for maintaining patient confidentiality and functioning within the guidelines of HIPAA. Job Duties: Accounts Receivable • Collect accounts by sending bills or following up on bills with payers via phone, email, fax, mail, or websites., • Investigate and resolve customer inquiries regarding charges., • Monitor patient account details for non-payments, delayed payments, and other irregularities., • Communicate with customers regarding insurance, payments, and invoices. Authorization and Confirmation: • Collaborates with internal & external customers to provide status updates & coordinate appeals on denied authorization., • Resolves pending revenue by reconciling approved authorizations and pending charges., • Ensure claims will be billed correctly to insurance. Data Support: • Responsible for the daily claims submissions/printing for all eligible/ready status claims, • Resolves all claim rejections promptly to guarantee submission within the timely filing requirements of the payers. Unbilled Revenue: • Analyze documentation required for billing services and ensure compliance with payer requirements., • Resolve pending revenue by reconciling received documentation and pending charges., • Requests authorization from state Medicaid programs., • Maintains and updates physician databases to ensure accurate delivery of billing documentation and communications with physician offices., • Completes accurate documentation of authorization requests and follow-up activities on each account. Patient Financial Services: • Identify trends and root causes of inaccurate private pay billing and report to the manager while resolving account errors., • Investigate escalated customer billing inquiries and take appropriate action to resolve the account., • Work in-house collection regarding patient balances owed on accounts., • Respond to the outside Collection agency regarding patient disputes of balances owed on accounts., • Case Management performed All RCM Specialist responsibilities: • Educate patients, staff, and providers regarding authorization requirements, payer coverage, eligibility guidelines, documentation requirements, and insurance changes or trends., • Maintains extensive knowledge of different types of payer coverage, insurance policies, payer guidelines, and payer contracts to ensure accurate billing and timely payment is received., • Responsible for accurately entering data into the database, including, but not limited to, the payer, authorization requirements, coverage limitations, and status of any requalification., • Credentialing (when needed) or assigned., • Performs other related duties as assigned. Competency, Skills, and Abilities: • Analytical and problem-solving skills with attention to detail., • Strong verbal and written communication., • Excellent customer service skills., • Proficient computer skills and knowledge of Microsoft Office., • Ability to prioritize and manage multiple tasks., • High School Diploma or equivalent, • One (3-5) years of work-related experience in healthcare administration, financial or insurance, customer services, claims, billing, call center, or management, regardless of industry. Benefits After a full 90 days of employment A complete medical plan includes vision and dental for individuals and families. Long-term disability -Aflac Accidental death policy -Aflac Paid Time Off PTO 11 days (at the beginning of employment)(New Year's Eve off early)1. New Year's Day 2. Martin Luther King Day 3. Memorial Day4. Juneteenth 19th5. Independence Day6. Labor Day7. Veterans DayThanksgiving Eve (off early) 8. Thanksgiving Day9. The Day After Thanksgiving10. Christmas Eve11. Christmas After Probationary Period Sick days (5) 40 hours Personal Time Off (3) a year Mental Health Day (1) a year In this position, one can make $65-70k a year. Career Opportunities No contract employment This position will oversee Black Men & Women In Training LLC Group Practice (BMWIT) So, are you ready to jump-start your career? We would like to hear from you. How do you apply for this position? Send your resume to ___ as an attachment. If not attached, your resume will be looked over. In the subject line: Full RCM Flexible work from home options available. Compensation: $20.00 - $30.00 per hour Our Vision We strive to become one of the top billing companies in the US that can service multiple health care organizations. By building long-lasting relationships that value trust, communication, and respect, we provide excellent customer service to each one of our clients.

Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at ___. We are looking for Contract Customer Support Representatives to help us deliver outstanding customer experience for our school district and application partners through fast, friendly, and personalized technical support. If you’re interested in connecting with customers via email and phone calls, growing knowledge of the EdTech industry and Clever’s product, and creatively solving technical issues, this is a great opportunity to do all that while connecting every student to a world of learning. We have a highly collaborative and supportive team. We invest in our people. We have a robust 3-week onboarding program, and then you’ll be in our Quality Assurance program for ongoing development. We want to make you successful and have structures in place to support you! This is a contract opportunity that begins on May 18 or June 15 and concludes on September 25, 2026 A DAY IN THE LIFE: • Independently manage and prioritize high seasonal volume of customer support requests via phone and email from your individual queue (handle around 40+ phone and email cases a day)., • Communicate with District Administrators and our Application Partners to resolve product-related issues as our customers are getting their Clever accounts ready for the new school year., • Utilize analytical and problem-solving skills to investigate, test, and troubleshoot system features., • Navigate and contribute to internal and external product documentation., • Collaborate and support the team by sharing ideas and knowledge, being a reliable team member, and willing to help others when needed. Interested to learn more? Check out our blog post on ___ WHAT WE’RE LOOKING FOR: • Experience in fast-paced customer-facing positions: you have worked email or phone support before and can independently assess, manage and prioritize support requests based on need (i.e. priority levels, deadline) and risk., • Passion for solving technical problems to help others: you work deeply to understand customers' perspectives to assess their needs and define technical solutions to help them achieve their goals.., • Comfort navigating ambiguity: you may encounter problems or situations that we have not seen before – you are comfortable with partnering with the customer to find a solution and document learnings., • Excellent communication skills: you can explain technical concepts to both technical and non-technical audiences and can communicate and empathize with stakeholders to drive issues to resolution., • Technical Prowess: You pick up new technology quickly and love learning how things work., • Team player: You are passionate about uplifting and collaborating with others to ensure the team and customers are successful., • Interest in education: You believe in Clever’s mission of making it easy to bring great software to the classroom., • Bonus:, • Experience handling issues related to data imports and integrations, • Experience working with Single Sign On (SSO) or have a basic understanding of SSO, • Experience working with or in K-12 schools or districts, • Experience with industry tools such as Salesforce, Slack, Guru, Confluence, Chartio, etc, • Ability to work during one of the following shifts (Monday - Friday):, • 7am - 3:30pm ET, • 9am - 5:30pm ET, • Ability to work overtime: during mid-August through mid-September, it is expected to work up to 2-4 hours of overtime a day (overtime paid at 1.5x hourly rate). SALARY TRANSPARENCY: Compensation for this role for candidates living in the United States, excluding NYC, NY and San Francisco, CA, is $26 per hour. Compensation for this role for candidates living in NYC, NY and San Francisco, CA, is $29 per hour. INCLUSION AND BELONGING: Clever believes classrooms and our company should be diverse and inclusive. We celebrate actions that build diverse teams, include every voice, and create safe spaces for everyone to bring their authentic selves to work. NOTICE OF ARTIFICIAL INTELLIGENCE USE IN HIRING Please note that Clever Inc. (“Clever”) uses artificial intelligence (AI) tools as part of our hiring process for certain positions. AI Systems Used: • Willo.ai (developed by Willo) - Used for candidate assessments, • BrightHire Screen (developed by BrightHire) - Used for initial phone screening, • Granola.ai (developed by Granola) - Used for AI-powered transcription and note-taking. Employment Decisions Affected: Recruitment and hiring Purpose and Data Collected: • The assessment tool evaluates candidate responses to [e.g., skills questions, situational judgment scenarios] and generates scores that are reviewed by human recruiters, • The conversational bot conducts initial phone screenings, collecting candidate responses to preliminary qualification questions, which are then reviewed by human recruiters, • The AI Note-Taking tool allows our interviewers to focus entirely on our conversation rather than manual typing. These transcripts are used solely for internal evaluation and are handled in accordance with our data privacy policy. Human Review: All AI-generated outputs are reviewed by human decision-makers before any hiring decisions are made. Contact: For questions about our use of AI in hiring, contact our Talent Acquisition Team at ___. Accommodation Requests: If you require a reasonable accommodation related to our use of AI tools or if you are applying from a jurisdiction which gives you specific rights to opt out of AI review and you would like to use that right, please contact our Talent Acquisition Team at ___ to request an alternative assessment process. Non-Discrimination Statement: Clever does not use AI for any employment decision that has the effect of subjecting employees or applicants to discrimination on the basis of any class protected under the Illinois Human Rights Act, nor do we use zip codes as a proxy for protected classes. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email ___ If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.

Flashpoint is the pioneering leader in threat data and intelligence. We empower commercial enterprises and government agencies to decisively confront complex security challenges, reduce risk, and improve operational resilience amid fast-evolving threats. Through the Flashpoint Ignite platform, we deliver unparalleled depth, breadth and speed of data from highly relevant sources, enriched by human insights. Our solutions span cyber threat intelligence, vulnerability intelligence, geopolitical risk, physical security, fraud and brand protection. The result: our customers safeguard critical assets, avoid financial loss, and protect lives. Discover more at ___ Flashpoint National Security Solutions (FNSS) is seeking a high-tenacity Associate Customer Success Manager to serve as the tactical nerve center for our most discrete mission partners. In this high-impact role, you will act as a strategic trusted advisor, translating complex threat intelligence into actionable mission outcomes for partners across the national security landscape. You will balance a dynamic portfolio of high-priority requirements, leveraging your impeccable eye for detail and superb judgment to eliminate friction and ensure maximum adoption of our elite intelligence capabilities. This is a unique opportunity for an ambitious professional with a "mission-first" mantra to operate with high independence, influence internal product evolution, and force-multiply the efforts of global security teams in a rapidly scaling, industry-leading organization. We have a role for you if, you: * translate critical mission partner requirements into executable intelligence objectives; proactively anticipate and mitigate operational friction points and complex intelligence challenges specific to the mission environment. * drive collaborative mission integration by synchronizing efforts across internal and external stakeholders—including intelligence analysts, operators, technical units, and interagency partners—to deliver precision solutions for complex mission challenges. * make sense of an infinite number of data points from across your mission partner portfolio to make recommendations on how products should be leveraged to maximize mission impact. * proactively anticipate team objectives in support of discrete mission partner needs, particularly in dynamic, high-stakes environments. * Identify, synthesize, objectify, and prioritize intelligence problems while working cross-functionally to effectively mitigate those issues for our discrete mission partner base. * Are able to work independently, make rapid decisions, and recruit additional resources within the organization as needed to accomplish larger, complex and discrete mission partner goals. What you will get to do on our team: * Leverage your knowledge of Flashpoint’s tools, datasets, and analytic capability, paired with a keen understanding of customer outcomes, to make Flashpoint an extension of the customer’s intelligence team and maximize the attainment of customer goals. * Develop a deep rapport with customers, building trust so Flashpoint can assist with their most sensitive and difficult challenges. * Maintain Flashpoint's industry-leading reputation by handling diverse, urgent, and sensitive global requests with resourcefulness and expert judgment. * Advocate for customers internally by communicating feedback and requirements to ensure Flashpoint products evolve with their needs. You will document and prioritize this input, collaborating with product managers and engineers to recommend mission-specific enhancements. * Deliver tactical, operational, and strategic support to all customer levels to drive product adoption. You will train personnel on Flashpoint tools covering source collections, geospatial data, and APIs—while sharing best practices from our expert teams. * You will use domain expertise to identify warm leads for sales and collaborate with FNSS Account Executives, Solutions Architects, and support teams to improve customer outcomes and drive expansion opportunities. What you will achieve: Within 30 days * You will have learned about Flashpoint’s vision, mission, strategy and culture * You will meet with key stakeholders across the Flashpoint organization * You will learn about Flashpoint’s various product offerings * You will be provided training on how we support our customers and attend customer calls with colleagues * You will learn about your client base and how our tools support their mission and goals * You will get an introduction to our technical data capabilities and integrations Within 60 days * You will have completed training on all our products and services * You will be assigned accounts and will start working customer requests and answer product related questions By 90 days * You will have a robust understanding of the core uses cases within your assigned accounts * You will be functioning independently in support of customer needs * You will have a solid understanding of our technical data capabilities and the integration of those data sets To be successful in this role, you will need: * Cybersecurity, IT Security, Military, Law Enforcement, Government or Intelligence Community Experience is a plus * Superb communication skills, both written and verbal * A demonstrated ability to communicate at all levels of a customer’s organization * Proficiency and speed with email and project management tools * Excellent analytical and problem-solving skills * Willingness to travel to engage with customers in person if necessary * Desired, not required, to possess an active Secret security clearance, or be eligible to attain an appropriate clearance. Base pay range: $82,700-$85,000 p/yr plus bonus Why Flashpoint is a Great Place to Work: * Diversity. Flashpoint is committed to fostering, cultivating and preserving a culture of diversity, inclusion, belonging, and equity. We recognize that diversity is key to achieving our vision. We believe that every person and their experiences contribute to building a work environment and products and services that will change the world. * Culture and Belonging. Our company’s culture isn’t something you join, it’s something you build and shape, and each person's unique backgrounds and experiences contribute to who Flashpoint is and will become. You will have ample opportunities to connect with coworkers through various communication channels and company-funded virtual events: book clubs, happy hours, committees, DIBE discussion group, Donut mixers, local team member meetups and much more. * Perks. Flashpoint understands that personal wellness is one of the keys to a happy, healthy and productive work environment. That’s why we also prioritize health and wellness perks like gym reimbursements, expensed lunches, cool cultural initiatives and inclusive employee events. * Career Growth. Flashpoint is invested in the growth of our team members and understands that frequent, two-way feedback is critical to that growth. We encourage regular one-on-ones with your manager, a regular schedule of performance reviews, learning and development opportunities, and guidance through formalized career paths; whether that be towards being a great manager, being a great individual contributor, or a lateral move to gain breadth of knowledge and experience. Are you unsure if this role suits you or not? Unsure about the timing? Interested in future opportunities? Stay connected by joining our ___. By doing so, you'll stay updated with Flashpoint news and upcoming career opportunities. Even if you're not ready to apply now, being part of our Talent Network ensures you won't miss out on exciting opportunities in the future.

Mercier Consultancy MD is thrilled to offer a unique opportunity for Italian Speaking Customer Service Representatives looking to work in Greece. This position comes with a fully paid relocation package, making it an exciting chance to immerse yourself in a new culture while providing exceptional customer service. As a representative, you will assist Italian-speaking customers, ensuring they receive top-notch support and service. • Manage inquiries from Italian-speaking customers across various channels including phone, email, and chat., • Provide information about products and services while assisting customers with their queries and concerns., • Resolve issues effectively and promptly, ensuring a satisfactory customer experience., • Document customer interactions accurately in the CRM system for future reference., • Work collaboratively with other team members to enhance customer satisfaction and support., • Stay informed about company offerings and industry trends to provide accurate assistance., • Fluency in Italian (both written and spoken) is essential; knowledge of English is a plus., • Previous experience in customer service is preferred., • Strong communication skills with a focus on customer needs and satisfaction., • Ability to resolve problems efficiently and professionally., • Strong organizational skills and the ability to multitask in a fast-paced environment., • Familiarity with CRM software and general computer proficiency., • Willingness to relocate to Greece and work flexible hours, including evenings and weekends, if necessary., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to announce an opening for Norwegian Speaking Customer Service Representatives for an E-commerce Company based in Greece. This is an exciting opportunity for those who love online shopping and are enthusiastic about providing excellent customer support. As a representative, you will engage with customers in Norwegian, assisting them with their online shopping experience and ensuring their satisfaction. • Handle customer inquiries related to e-commerce products, order status, returns, and general support via phone, email, and chat in Norwegian., • Provide information on product features, pricing, promotions, and delivery options., • Assist customers with order placement, tracking shipments, and resolving issues efficiently., • Document customer interactions and feedback in the CRM system to enhance service quality., • Collaborate with logistics and inventory teams to ensure timely order fulfillment and customer satisfaction., • Stay informed about ongoing promotions, new products, and e-commerce trends to provide relevant information to customers., • Fluency in Norwegian (both written and spoken) is essential; knowledge of English is preferred., • Experience in customer service, ideally in the e-commerce or retail sectors., • Strong communication skills and a commitment to delivering a positive customer experience., • Ability to troubleshoot problems and handle customer inquiries effectively., • Proficiency in using customer service software and basic computer applications., • Ability to work in a fast-paced environment and manage multiple inquiries simultaneously., • Willingness to work flexible hours, including evenings and weekends as necessary., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Remote - US. At EngFlow, we help developers save time by accelerating software builds and tests. Our cloud-based, distributed service optimizes developer workflows through remote execution and caching, improving efficiency, productivity, and product quality. Backed by top investors, EngFlow is redefining how companies build software and ship well-tested products. Our solutions speed up builds by a factor of 10 or more, while our observability platform provides actionable insights for optimization. Founded by key contributors to Bazel, we build tools that empower engineering teams—from startups to Fortune 500 companies—to enhance developer velocity and improve build performance. Learn more about our mission, culture, and team: ___ | ___ As a Demand Gen Marketing Lead at EngFlow, you’ll own and shape our core demand generation strategy to help us exceed revenue goals. You will drive customer acquisition, conversion, and expansion by building a high-performing inbound engine. You’ll own the strategy for paid media, organic content and distribution, SEO, and strive to improve the quantity and quality of our inbound leads. What You’ll Do * Own and execute campaigns that include: paid digital, email, webinars, SEO, virtual events, and more. * Develop and implement lifecycle marketing tactics and programs to engage prospects throughout their journey on our website and other platforms. * Drive new business meetings from Marketing efforts with a focus on MQLs. * Report on overall ROI of lead generation activities and engagement metrics. * Partner with EngFlow product marketing to ensure the best message is being delivered. * Contribute to strategic messaging campaigns. * Analyze campaign performance via Google analytics and/or new tools to inform strategy. * Test and optimize marketing tactics for customer acquisition. * Partner with EngFlow engineers to help us better broadcast EngFlow’s technical blogs. * Source and evaluate marketing tools and platforms for varying needs. * Partner with the Product Marketing team to analyze and improve marketing collateral and messaging. * Coordinate with the Field Marketing team on invites and follow ups to events and other leads. * Work closely with Senior Management and Sales teams to support product and sales growth. This role reports to the Head of Sales and Marketing. Requirements: * The ideal candidate will be a results-oriented, self starter. * 5+ years in marketing for a SaaS or Tech startup with a proven track record and concrete examples of past successes. * Proficient in Google Analytics, SEO, social, paid and unpaid search strategies. * Strong understanding of performance analytics across the customer funnel. * Successful lead generation and customer acquisition track record. * Effective cross-functional collaboration with sales, product marketing, and engineering teams. Excellent communication skills. * Excellent project management experience. * Positive attitude, empathy, and high energy. Nice to haves * Experience with or knowledge of build systems, Bazel, or DevOps is a plus. Benefits: We offer comprehensive medical, dental, vision benefits, 401k bonus, parental leave, and generous vacation. The team is fully remote but we enjoy meeting together in person several times a year at exciting destinations throughout the world. We value getting the work done and having fun while doing it, and have done numerous fun virtual team events such as tastings, monthly team games, escape the room among other fun events.

Mercier Consultancy MD is thrilled to offer exciting Norwegian Speaking Customer Service positions in picturesque Greece, complete with a fully paid relocation package! This is a fantastic opportunity to advance your career while enjoying the rich culture and stunning scenery of Greece. At Mercier Consultancy MD, we value our employees and strive to create a positive and supportive work environment. As part of our dedicated team, you will play a crucial role in delivering exceptional customer service and ensuring our clients' satisfaction. • Provide outstanding support to Norwegian-speaking customers through phone, email, and chat, ensuring a friendly and professional approach in all interactions., • Assist customers in understanding our products and services by delivering clear and accurate information., • Swiftly resolve customer inquiries and complaints to enhance overall customer satisfaction., • Maintain accurate records of customer interactions and follow up to ensure their needs are met., • Collaborate with team members and other departments to improve service delivery and support., • Stay up-to-date with company offerings and industry trends to provide effective assistance., • Fluency in Norwegian (both written and spoken) is essential; additional language proficiency is an advantage., • Experience in customer service roles, particularly in a multilingual environment, is preferred., • Excellent communication skills, focused on building positive relationships with customers., • Strong problem-solving abilities with a customer-first mindset., • Comfortable using computer systems and CRM applications., • A proactive attitude, enthusiasm for new experiences, and willingness to relocate to Greece., • Flexibility to work varied hours, including evenings and weekends as required., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD invites you to join our Dutch Customer Support Team in Bulgaria, with paid relocation included! This opportunity is perfect for those eager to immerse themselves in a new culture while providing outstanding service to our Dutch-speaking clients. As a vital member of our team, you will ensure that every customer interaction is positive and efficient. • Provide exceptional customer service to Dutch-speaking clients through various channels such as phone, email, and live chat., • Address customer inquiries regarding products, services, and account issues promptly and professionally., • Manage and resolve customer complaints while maintaining a high level of customer satisfaction., • Document all customer interactions accurately in our CRM system and suggest improvements where needed., • Work collaboratively with cross-functional teams to solve complex issues and enhance the overall customer experience., • Stay updated on product knowledge, policies, and industry trends to provide informed support., • Fluency in Dutch (oral and written) is required; proficiency in English is an advantage., • Experience in customer support or related roles is preferred., • Strong communication skills with the ability to build rapport with customers., • Excellent problem-solving abilities and a proactive approach to managing customer issues., • Familiarity with CRM software and online communication tools is beneficial., • Ability to thrive in a remote work environment and manage time effectively., • Willingness to relocate to Bulgaria with relocation assistance provided., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. TextNow is building the most flexible phone service in North America. As an app first wireless carrier, we give customers control with no contracts, no hidden fees, and no rigid rules. We serve ambitious, self directed people who expect transparency, value, and freedom in how they connect. As we enter our next phase of growth, retention and lifetime value are our biggest opportunities. We are looking for a strategic, data driven Head of Lifecycle Marketing to transform lifecycle into a core growth engine driving engagement, retention, and sustainable revenue. Reporting to the Head of Marketing, you will own the end to end customer lifecycle strategy from onboarding and education through engagement, monetization, retention, and winback. Your mandate is clear. Build a scalable lifecycle system that strengthens activation, accelerates habit formation, reduces churn, and increases long term customer value while protecting customer trust. You will lead a high impact lifecycle and marketing operations team and partner closely with Product, Analytics, Brand, and Performance Marketing to ensure customers understand, adopt, and continue choosing TextNow. • Own lifecycle KPIs including activation, engagement, retention, churn reduction, and lifetime value, • Define and execute a lifecycle roadmap aligned to company and marketing OKRs, • Translate customer insights and behavioral data into measurable programs that drive long term value, • Partner cross functionally to deliver a consistent, high quality customer experience across the funnel, • Redesign onboarding to improve clarity, trust, and early habit formation, • Identify key early behaviors tied to long term retention and build programs to drive them, • Reduce early churn through proactive education and expectation setting, • Elevate email, push, and in app messaging with clearly defined channel roles, • Develop a scalable segmentation framework rooted in lifecycle stage, intent, and behavioral signals, • Launch behavior triggered engagement and monetization programs, • Improve message to user fit across cohorts and use cases, • Continuously optimize targeting to increase relevance and engagement, • Create and own a disciplined lifecycle experimentation roadmap, • Drive testing across messaging, offers, segmentation, and value propositions, • Measure incremental impact and downstream behavior, not vanity metrics, • Oversee lifecycle platform architecture and reporting in partnership with Marketing Operations, • Lead lifecycle strategy across email, push, and in app messaging, • Set standards for frequency, targeting, and customer experience, • Balance monetization goals with long term brand trust, • 10 to 12 plus years of progressive experience in lifecycle, CRM, retention, or growth marketing with meaningful ownership of company level retention and revenue outcomes, • Proven leader who has built and scaled lifecycle strategy in a high growth, consumer, subscription, or app first business, • Demonstrated track record of materially improving activation, engagement, retention, and lifetime value at scale, • Strategic thinker who sees lifecycle as a core growth lever, not just a messaging function, • Deep expertise in segmentation, behavioral targeting, experimentation design, and incremental measurement, • Highly analytical and data fluent with strong command of cohort analysis, performance modeling, and customer behavior insights, • Experienced operator who understands lifecycle infrastructure, platform architecture such as Braze or similar tools, and marketing systems design, • Strong cross functional leader who can influence Product, Analytics, Creative, and Performance teams to align around shared growth goals, • Builder of high performing, accountable teams with clear standards and operational discipline, • Growth oriented but deeply protective of customer trust, brand equity, and long term value creation

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Support Representative, offering flexibility with a remote work arrangement in Bulgaria, complete with paid relocation. This role is ideal for individuals passionate about providing exceptional customer service while exploring the beautiful culture and scenery of Bulgaria. • Deliver outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat., • Respond to inquiries about products, services, and company policies with accuracy and professionalism., • Effectively manage and resolve customer complaints and issues, ensuring a positive customer experience., • Maintain accurate records of customer interactions and feedback in our CRM system., • Collaborate with different teams to implement effective solutions and enhance service delivery., • Stay informed about company products and industry trends to provide knowledgeable assistance., • Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus., • Experience in customer service or support roles is preferred., • Strong communication skills with a focus on building positive relationships with customers., • Excellent problem-solving abilities and a proactive approach to customer inquiries., • Familiarity with customer service software and CRM systems is beneficial., • Ability to work independently in a remote setting while maintaining team collaboration., • A willingness to relocate to Bulgaria and adapt to a new cultural environment., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • Performance bonus, • And Much More...

Join Patrique Mercier Recruitment JP in beautiful Athens, Greece, as an Italian-speaking Customer Service Representative for our prestigious line of high-end coffee machines! This is a fantastic opportunity to combine your passion for exceptional customer service and intricate products that elevate the coffee experience. In this role, you will assist customers with their inquiries, provide detailed information about our premium machines, and ensure that each customer enjoys a seamless experience that reflects our brand's high standards. If you are eager for a rewarding career in a dynamic and supportive environment, this position offers the perfect blend of challenges and rewards in the heart of Greece's capital. • Provide outstanding customer support to Italian-speaking clients via phone, email, and chat regarding high-end coffee machines., • Address inquiries, troubleshoot issues, and resolve customer concerns efficiently., • Demonstrate a comprehensive understanding of the products, emphasizing their features and benefits., • Document all interactions accurately in the CRM system to maintain reliable customer records., • Work collaboratively with team members to enhance the customer service experience., • Participate in training sessions to stay updated on product knowledge and service techniques., • Gather customer feedback and propose improvements in service processes., • Fluent in both written and spoken Italian and English., • Exceptional communication skills and a passion for customer service., • Ability to thrive in a fast-paced environment and multitask effectively., • Strong troubleshooting and problem-solving skills., • Previous experience in customer service, preferably in a premium or technical product sector., • Familiarity with CRM software and customer support tools., • A positive attitude, eagerness to learn, and love for the coffee culture., • Private Health Insurance, • Training & Development, • Performance Bonus, • 2 Extra Salaries Per Year, • Fully Paid Training, • Great Salary, • Fully Paid Relocation Package ( flight, transfer and hotel )

Apply principles and techniques of computer science and engineering into mobile application development. Design or develop software applications, integrating analytics data to measure and evaluate outcome and consequences of design. Use strong communication skills (written and verbal) to consult with backend engineering staff to design and evaluate application programming interface (API) interface between mobile client platform and backend services, develop API specifications and performance requirements, or develop features to address customer needs. Direct mobile application programming on iOS and development of documentation. Develop or direct unit and integration testing or validation procedures. Modify existing codebase to correct errors to adapt it to new use cases and requirements or to improve performance. Develop testing suites for mobile applications. Utilize experience with CoreData, advanced animations and transitions using Core Animation and UIKit Dynams. 100% remote; must reside in U.S.; reports to HQ in Dallas, TX. Salary: $160,514 - $195,000 per year. MINIMUM REQUIREMENTS: Bachelor’s degree or U.S. equivalent in Computer Science, Information Technology, Computer Engineering, or related field, plus 5 years of professional experience as Software Engineer or any position/occupation/job title involving iOS application development. In lieu of a Bachelor's degree plus 5 years of experience, the employer will accept a Master's degree or U.S. equivalent in Computer Science, Information Technology, Computer Engineering or related field, plus 3 years of professional experience as Software Engineer or any position/occupation/job title involving iOS application development. Must also have the following experience: 3 years of professional experience performing iOS development (including planning, analyzing, designing, developing, implementing, and testing software systems or applications) and deploying software architecture in design and patterns (including model-view-view model (MVVM), Protocol-oriented Programming, or Clean Architecture); 3 years of professional experience using programming languages to perform software coding; 2 years of professional experience performing automated testing; 2 years of professional experience using native iOS frameworks, including URLSession, Core Data, and Core Animation; 1 year of professional experience building public APIs. CONTACT: Please email resume to: ___. Please specify ad code KRLL $160,514 - $195,000 a yearFactors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered.#LI-DNIWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

WHO WE ARE SQUIRE is the leading business management system designed for the needs of barbers, shop owners, and their communities. We believe the pursuit of artistry and autonomy should not be restricted by the complexities of running a business. With SQUIRE, we provide custom-branded tools, resources, and guidance to help barbers of all stages and experience levels attract and retain more customers, efficiently manage their shop operations, and increase their revenue. Founded in 2015, SQUIRE is trusted by more than 30,000 barbers across 5,000+ shops in more than a thousand cities worldwide. From streamlined booking and opening new shops to real-time earning dashboards and building lasting customer relationships, SQUIRE supports shop owners in seamlessly bridging the gap between their personal craft and business goals. SQUIRE enables barbers everywhere to unlock their full potential both as artists and as entrepreneurs. For more information, please visit ___ or download the SQUIRE app from the App or Play Store. SUMMARY As a Customer Success Manager, you will be responsible for driving post-sale customer health through proactive account management — ensuring product adoption, identifying upsell and cross-sell opportunities, de-escalating issues, and reducing churn across your book of business. Serving as the primary point of contact for our customers, you’ll build strong, trust-based relationships that foster engagement, retention, and growth. In this role, you’ll also act as the voice of the customer - identifying ways to enhance their experience, providing strategic insights to leadership, and championing a customer-first culture that supports the long-term success of both our clients and the organization REPORTS TO Manager, Customer Success • Manage the customer journey for 1-to-many book of business, ensuring each customer receives an exceptional experience aligned with their desired outcomes., • Drive customer lifetime value (LTV), net dollar retention (NDR), and satisfaction (NPS) through increased product adoption and engagement., • Build and maintain strong customer relationships through proactive account management and outcome-focused strategies., • Identify and recommend upsell and cross-sell opportunities that align with customer goals and enhance their overall experience., • Serve as the voice of the customer, providing strategic insights to leadership and helping guide improvements that elevate the customer experience., • Mitigate churn by addressing risks, resolving challenges, and cultivating long-term customer health and loyalty., • Contribute to a culture that inspires the organization to keep our customers at the center of everything we do. The duties and responsibilities outlined above are not a comprehensive list and additional tasks may be assigned from time to time based on business needs. • 2+ years of experience in Customer Success Management, ideally within a SaaS or technology-driven environment., • Proven success managing a high-volume, one-to-many customer portfolio, with a focus on retention, renewals, and customer satisfaction at scale., • Experience supporting and growing SMB customers, with a strong understanding of their goals, challenges, and buying behavior., • Skilled in relationship management and conflict resolution, with the ability to de-escalate complex situations while maintaining trust and professionalism., • Strong empathy, active listening, and communication skills; calm, resourceful, and confident under pressure., • Ability to travel within the US and Canada as needed (approximately 10% annually)., • Base Salary ($70,000 - $78,000) + Variable Compensation (20%), • New hire stock grant, • 100% employer paid medical, dental, and vision insurance for you and your dependents, • 401K plan with company contribution, • Generous PTO and Parental Leave policies Interview AccommodationsSQUIRE is committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are an individual with a disability requiring an accommodation to apply for an open position, please email your request to ___ and someone on our team will respond to your request. EEO ProvisionSQUIRE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Pay Transparency Nondiscrimination ProvisionSQUIRE will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. E-Verify ParticipationSQUIRE participates in E-Verify. Learn more about E-verify ___. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Position Summary: The Customer Success Lead acts as a dedicated advocate for both clients and members, delivering a high level of personalized service and acting as the primary channel for external product support, education, and issue resolution. This role requires a proactive approach in building and maintaining relationships with internal and external clients, utilizing technology, expertise, and internal resources to resolve complex issues, educate clients, and ensure an exceptional experience for high-priority and VIP accounts. Shift Requirements: Monday - Friday 11:00 a.m. - 8:00 p.m. Central Principal Duties & Responsibilities: Client Advocacy & Issue Resolution: • Serve as the primary point of contact for high-priority and VIP clients, ensuring exceptional support by addressing complex inquiries and issues promptly. (Advanced), • Act as an intermediary to resolve member-related issues, especially where direct communication with clients is needed, by assessing client needs and facilitating effective solutions. (Advanced), • Proactively recommend solutions, set realistic expectations, and deliver accurate information to clients regarding their benefits, account navigation, and utilization. (Intermediate), • Build and foster strong relationships across the company by collaborating with colleagues in a team-oriented environment, focusing on meeting company, client, and member needs. (Advanced), • Act as an Ameriflex ambassador, upholding the organization’s core values and projecting a positive, professional image in all client and member interactions. (Advanced), • Analyze and interpret data specific to VIP accounts, using insights to provide tailored support and identify trends in client needs. (Advanced), • Use critical thinking skills to address client issues effectively, applying sound judgment in interpreting and adhering to relevant laws, regulations, and policies. (Advanced), • Ensure strict compliance with HIPAA and other regulatory guidelines, maintaining confidentiality in all client interactions and documentation processes. (Advanced), • Maintain accurate records of client interactions, documenting resolutions and tracking follow-ups as required to meet company standards for quality and reporting. (Intermediate) Knowledge, Skills, and Abilities Required: • Customer Success & Advocacy Skills:, • Proven experience in handling complex client inquiries, with an emphasis on consultative support and problem-solving. (Advanced), • Ability to proactively recommend solutions and deliver client education tailored to individual needs. (Advanced), • Communication & Relationship Management:, • Exceptional verbal, written, and presentation skills, with the ability to communicate clearly and persuasively across multiple channels (phone, email, chat). (Advanced), • Demonstrated skill in building and maintaining strong relationships with clients and internal teams, with a focus on positive client experiences. (Advanced), • Technical & Analytical Proficiency:, • Proficiency in data analysis, with the ability to draw insights and provide solutions based on client account data. (Intermediate), • Knowledge of CRM tools and digital communication channels, with a high level of adaptability to new technology and tools. (Intermediate), • Organizational & Time Management Skills:, • Strong multitasking abilities, with the capability to manage multiple priorities in a fast-paced, deadline-driven environment. (Advanced), • Ability to manage flexible schedules, with the availability to work Monday-Friday. Credentials & Experience: • Associate’s degree or four or more years of professional experience in a related field, with prior experience in benefits management, claims, insurance, or healthcare required., • Demonstrated success in customer service or client support roles, with at least 2 years of experience in a high-volume, complex environment. NOTE: Starting pay for this position is $23.00/HR. BENEFITS • Medical Insurance, • Vision Insurance, • Dental Insurance, • 401(k) Matching, • Flexible Spending Accounts, • Health Savings Accounts, • Disability & Life Insurance, • Employee Assistance Program, • LegalShield, • ID Shield, • Commuter Reimbursement Plan, • Tuition Reimbursement, • Bonus Pay ADDITIONAL BENEFITS INCLUDE: • Wellable membership, • Telescope Health (telehealth) through Accresa, • Intellect (mental health) application, • Employee engagement activities, including voluntary events, raffles, book club, and more!