Entry level mental health jobs in Richmond, VirginiaCreate job alerts

Job Description Registered Behavior Technician Compensation starts at $21 for direct care and increases based on experience and certification; and ABA-specific education, up to $26 for direct care. Intercept Health is a family-owned agency serving various mental and behavioral health, substance use, and foster care needs in Virginia. In 1996, what started as a single group home for boys has evolved year after year to fill gaps and meet the service needs of families and communities throughout the Commonwealth of Virginia. "We help people grow and live their healthiest lives." Our team members exhibit our VALUES - STOP & ASK: • Service Excellence - "WOW" clients, customers, and coworkers., • Team Loyalty - help others succeed., • Ownership - "see it, own it, solve it, do it.", • Passion - inspire with positive energy and effort. & • Authenticity - be genuine and trustworthy., • Solution Focused - overcome challenges with creativity., • Kindness - smile, encourage, and respect everyone. As a Registered Behavior Technician, you will be responsible for support and implementation of an individualized plan based on the client's targets and goals with a focus on decreasing unsafe behaviors while increasing communication and social skills while receiving support from a Board Certified Behavior Analyst. You will observe client skills and collect data to be used in assessing the individual's skills and to develop their program goals. You will work with children, adolescents, and young adults with autism, intellectual disabilities, or other developmental disabilities in our center based program that promote language, behavioral, social, and daily living skills. Education and Experience Required: The selected candidate will have at least a high school diploma and previous experience working with children. Must possess a current registered behavior technician credential in good standing. Bachelor's degree in Behavioral science is preferred; specific experience with children who have Autism, intellectual or developmental disabilities, or ABA experience, is a plus! Must have afternoon availability until 6 P.M. Technicians are compensated for direct and indirect services provided, entry level pay starts at $21 for direct care and increases based on experience and certification; and ABA-specific education, up to $26 for direct care. Indirect care pay range is between $15 and $18 based on experience and certification. We offer a competitive benefits package for all full-time employees: Comprehensive Health Insurance options Dental & Vision Insurance Health and Child Care Flexible Spending Accounts Comprehensive Employee Assistance Program Employer Group Life Insurance, optional buy-up insurances Voluntary Long Term & Short-Term Disability 401(k) Retirement Plan Optional Pet Insurance Paid Time Off 8 observed holidays To review the full job description and to more about Intercept Health, please visit: www.intercepthealth.com Intercept Health is proud to be an Equal Opportunity Employer and embraces diversity in the workplace. We are also committed to providing a drug-free, safe workplace for our employees and the clients we serve. For more information about Intercept Health, please visit our website www.intercepthealth.com.

POSITION SUMMARY: The Environmental Services (ES) Field Technician II works under general supervision, receives general work instructions, and applies limited judgment in resolving problems. Work is semi-routine in nature, and the incumbent makes decisions within a moderate scope, while also having the opportunity to train or guide less experienced team members. The Environmental Services (ES) Field Technician II performs operational functions related to emergency response, hazardous and non-hazardous spill clean-up, and hazmat decontamination work. PRINCIPLE RESPONSIBILITIES: • Performs tank cleaning, oil spill cleanup, drum handling, decontamination, sweeping and shoveling, high-pressure washing, and various other remedial activities in confined space entry, such as manholes., • Responds to customer spills and emergencies during regular business hours and after hours., • Performs general housekeeping, including maintenance of equipment and the work site., • Operates light and heavy equipment relating to clean-up, including roll-off truck, vacuum truck, box trucks, skid steer, forklift, pumps, and pallet-jack., • Performs pre-trip and post-trip Department of Transportation Inspections and maintains vehicle logs., • Performs all responsibilities safely and efficiently, ensuring adherence to all safety policies and regulations that govern job performance., • Performs other related duties as assigned. PREFERRED QUALIFICATIONS: • Ability to read, write, and comprehend documents such as (but not limited to) operational, technical, process, safety, and quality instructions. Skilled in using hand and shop tools and instruments., • Understands the dangers of working with or around chemicals and is able to read and understand safety data sheets to take the necessary steps required to mitigate dangers., • Willingness to provide input on working practices to ensure departmental goals are met and exceeded., • Has the confidence to inform colleagues of unsafe working practices or conditions., • A positive attitude and high level of mental resilience., • Ability to adhere to Company policies and rules set forth, promotes the Company’s safety standards., • Ability to use heavy and light equipment, such as forklift, pallet-jack, skid steer, and other equipment. Skilled in using hand and shop tools and instruments., • Demonstrates accuracy, thoroughness, and attention to detail. Must be able to prioritize, stay focused, and handle multiple, diverse responsibilities., • Proficiency with light tablet/PC use., • General understanding of waste management process, including waste manifests., • Class C driver's license with Hazmat endorsement is preferred., • Current confined space entry certificate or ability to obtain upon hire is preferred and may be required in some locations., • Some states may require a certificate to operate equipment (i.e., man-lift, hoisting license, scissor lift)., • A valid driver's license may be required for some positions. MINIMUM QUALIFICATIONS: • 2 - 4 Years of relevant work experience., • Ability to pass 40-hour HAZWOPER Training upon hire., • Ability to position self to move objects weighing up to 50 lbs., • Experience working with light and heavy equipment and responding to hazardous and non-hazardous emergencies or cleanup. Rewarding Compensation And Benefits Eligible employees can elect to participate in: • Comprehensive medical benefits coverage, dental plans and vision coverage., • Health care and dependent care spending accounts., • Short- and long-term disability., • Life insurance and accidental death & dismemberment insurance., • Employee and Family Assistance Program (EAP)., • Employee discount programs., • Retirement plan with a generous company match., • Employee Stock Purchase Plan (ESPP)., • Paid Time Off (PTO), • Benefits: _ The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. About The Company Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it. Our Company Values Guide Our Daily Actions • Safe: We protect the livelihoods of our colleagues and communities., • Committed to Serve: We go above and beyond to exceed our customers’ expectations., • Environmentally Responsible: We take action to improve our environment., • Driven: We deliver results in the right way., • Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGY Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs. Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. SUSTAINABILITY INNOVATION Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028. RECENT RECOGNITION • Barron’s 100 Most Sustainable Companies, • CDP Discloser, • Dow Jones Sustainability Indices, • Ethisphere’s World’s Most Ethical Companies, • Fortune World’s Most Admired Companies, • Great Place to Work, • Sustainability Yearbook S&P Global

Job Description POSITION TITLE: Registered Peer Recovery Specialist PROGRAM: ARTS REPORTS TO: Residential Supervisor SUPERVISES: N/A SUMMARY OF POSITION: The Peer Recovery Specialist’s role is to support others in recovery from substance use and/or mental health disorders. The Peer Recovery Specialist will serve as a role model, mentor, advocate, and motivator to recovering individuals to help prevent relapse and promote long-term recovery. The Peer Recovery Specialist must demonstrate an ability to share personal recovery experiences and to develop authentic peer-to-peer relationships. May serve as a substitute on occasion as a ancillary facilitator; consult with peers and other professionals to share information, to discuss early intervention and/or treatment methods, techniques and recommendations for appropriate treatment interventions; assist with substance abuse education classes for new clients, their families and other concerned persons. Serves as an advocate for clients in their communities; and performs other duties as requested. ESSENTIAL QUALIFICATIONS: • EDUCATION AND PROFESSIONAL LICENSE/TRAINING: Must have at least High school diploma/G.E.D. or higher. Must have acquired certification as a Certified Recovery Specialist Must be registered as a Peer Recovery Specialist with the Department of Health Professions (DHP). • WORK EXPERIENCE:Two to three years of experience in substance use and/or mental health treatment, recovery community, or related health and human service settings is preferred. Experience serving as a Peer Recovery Specialist, Case Manager, Client Advocate, or Community Health Worker is strongly valued. Candidates must have worked within the last three years and demonstrate at least twelve (12) months of successful part-time or full-time paid or voluntary work experience in providing recovery-oriented support. Experience should reflect direct engagement with individuals in recovery, knowledge of community resources, and the ability to support clients in building wellness, resiliency, and independent living skills., • KNOWLEDGE, SKILLS, AND ABILITIES:, • Understand and respect each individual’s unique path to recovery., • Have a working knowledge of the drug/alcohol and/or mental health treatment system and demonstrated commitment to the recovery community., • Excellent oral and written communications skills., • Self-starter with strong organizational skills., • Possess an understanding of client health and welfare issues., • Proven competencies in the computer systems and applications include but are not limited to Microsoft Word and Excel., • Team player with a pleasant demeanor., • OTHER REQUIREMENTS:, • Must be able to successfully pass State, Federal, and Central Registry background checks., • Must have a valid Virginia’s driver’s license, good driving record, and proof of personal auto insurance., • Must maintain current certification in basic first-aid, CPR, and provide annual TB Assessment. ESSENTIAL JOB DUTIES: • Participate as part of agency clinical team involving the provision of an array of substance abuse educational services within the group and program setting., • Update and complete records for all clients with whom they have contact, as well as the implementation of treatment goals and objectives., • Facilitating peer support groups as needed., • Under close clinical and administrative supervision, will perform entry level work in the treatment, mentoring, education and referral of clients and other concerned persons involved with the substance abuse program., • Maintain and update client logs, reports and records in appropriate files and database(s)., • Provide recovery education to service recipients for every phase of the recovery journey from pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery maintenance., • Provide a model for staff and clients in recovery demonstrating that recovery is possible., • Assist recovering clients with identifying their personal interests, goals, strengths, and weaknesses regarding recovery., • Assist/coach recovering persons with developing their own plan for advancing their recovery; for “getting the life they want.”, • Recovery Planning -- facilitate (via personal coaching) the transition from a professionally directed service plan to a self-directed Recovery Plan. The goal should be to transition from professionally assisted recovery initiation to personally directed, community supported recovery maintenance., • Promote self-advocacy by assisting recovering clients to have their voices fully heard; their needs, goals and objectives established as the focal point of rehabilitation and clinical services., • Actively identify and support linkages to community resources (communities of recovery, educational, vocational, social, cultural, spiritual resources, mutual self- help groups, professional services, etc.) that support the recovering person’s goals and interests. This will involve a collaborative effort including the recovering person, agency staff and other relevant stakeholders., • Support connections to community based, mutual self-help groups. Link individuals to appropriate professional resources when needed. Provide vision-driven hope and encouragement for opportunities at varying levels of involvement in community-based activities (e.g., work, relationships, physical activity, self-directed hobbies, etc.)., • Develop relationships with community groups/agencies in partnership with others in the agency., • Visit community resources with recovering clients to assist them in becoming familiar with potential opportunities., • Identify barriers (internal and external) to full participation in community resources and develop strategies to overcome those barriers., • Maintain contact by phone and/or e-mail with recovering person after they leave the program to ensure their ongoing success and to provide re-engagement support in partnership with others in the agency if needed. Long-term engagement, support, and encouragement., • Other duties as directed by Residential Supervisor or other Management Staff., • Develop, implement, and promote ongoing community training opportunities., • Work with staff and other community professionals to implement and promote recovery-oriented training programs and opportunities. EQUIPMENT, TOOLS AND WORK AIDS: Working knowledge of Microsoft Office suite products to include Outlook, MS Teams, and SharePoint. FLSA Status: Non-exempt /Hourly; eligible for overtime. Hours as assigned. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly in an office type setting and residential facility type setting with varying degrees of background noise, usually less than moderate. The employee is routinely required to sit and remain in the seated position; climb or balance; stoop, kneel, crouch, or crawl and get up and down off the floor. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Lighting and ventilation are available as found in an office environment or normal residential facility setting. Smoking is not permitted inside any company owned/operated facility or vehicle. The employee may occasionally work in outside weather conditions and is occasionally exposed to wet and/or humid conditions. The employee must occasionally lift and/or move up to 20 pounds and infrequently lift and/or move up to 50 pounds. ================================================================================= This job description in no way states or implies that these are the only duties to be performed by the jobholder. He/she will be required to follow any other instructions or perform any other duties as requested by his/her supervisor or manager. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. M-F 12 hour shifts 8am-8pm w/alternating weekends

Job Description Must be local. Job Summary: The Safety Coordinator is responsible for implementing, administering, maintaining and coordinating all IES safety policies and programs including safety training and inspections for the assigned project and others as needed. Ensures compliance with all IES and Site/Customer safety policies and procedure, as well as Federal and State Standards. Develops and manages Safety/Health initiatives aimed at preventing and eliminating occupational incidents, injuries and illnesses. EMT or higher credentials strongly preferred. Job Duties and Responsibilities: 1. Fully support all IES and Site/Customer safety policies, procedures and programs and Federal and State Standards. 2. Ensure implementation and compliance with IES Safety Policies, Procedures and Programs within the Communications Division and Site/Customer Site Specific Policies, Procedures and Programs. 3. Perform safety presentations and develop safety presentations and related training as required. 4. Schedule and perform documented jobsite safety audits/inspections to determine compliance with all IES and Site/Customer safety policies, procedures and programs and federal, state safety standards. 5. Oversee and maintain activities involving confined space entry; along with any documentation or training requirements required. 6. Conduct or direct activities aimed at identifying potential hazards and develop safety action plans to correct any non-compliance issues and work with operations and management for implementation. 7. Develop processes and plans to reduce or eliminate hazards and safety incidents. 8. Deliver safety new employee orientation (NEO), OSHA 10/30 hour and other safety training as needed &/or required by IES, Site/Customer, OSHA, state or local safety standards. 9. Deliver and coordinate safety training for management and field personnel in accident prevention techniques, compliance with IES safety policies, procedures and programs and federal and state standards. 10. As needed, prepare written reports and summaries to provide concise, meaningful information regarding safety audits, investigations and issues. 11. Conduct and coordinate root cause investigations on recordable incidents, near misses and vehicle incidents. 12. Utilize the root cause analysis to help operations identify and implement corrective actions to help prevent future reoccurrence of similar incidents. 13. Participate in and take the lead in any OSHA inspection process as defined in the IES Safety Manual Section 18 and effectively communicate with project stakeholders. 14. Prepare and maintain safety related records and reports. 15. Teach, counsel and mentor all stakeholders to uphold the IES Safety Culture.16. Coordinate Activities with and support site management. 17. Other responsibilities as assigned. Physical and Mental Requirements: • Must be self-motivated, positive in approach, professional and lead others to create, develop and implement project process improvement(s). • Must promote Company culture and mission to all employees, vendors, clients and business partners. • Must be able to act as the Company liaison for interface with customer, vendor, contractor, and IES representative(s). • Must possess proven problem solving and critical thinking skills and the ability to effectively read, write and give oral presentation(s). • Must be able to travel within the branch territory and/or regional territory as needed. • Must possess the manual dexterity, flexibility and visual acuity to perform inspection functions requiring walking, climbing, squatting, lifting, bending, twisting, etc. • Must be able to lift 50 lbs. and distinguish all applicable codes, colors and symbols correctly. • Maintaining body equilibrium and agility to prevent falling when walking, standing, crouching, ascending or descending stairs. • Bending the body at the waist, the legs at the knees, and extending arms and hands in any direction in a repetitive manner. • Must possess the ability to learn the Company and customer computer systems. • Regular and reliable job attendance required Education, Certification, License, and Skill Requirements: • Must possess at least a High School diploma or GED equivalency; Associate degree or higher preferred. • EMT or higher credentials preferred • Must possess a minimum of five (3) years’ experience in construction safety, preferably in the telecommunications or electrical industry. • Knowledge of the OSHA 29 CFR 1926 Safety and Health Regulations for Construction. • Knowledge and experience with the Confined Space Entry Standards 1926.1200 Subpart AA preferred. • Current status as an Authorized OSHA OTI 500 Construction Outreach Trainer •, • Certifications: Safety Professionals must possess at least one of the following Certifications:, • Certified Safety Professional (CSP), • Associate Safety Professional (ASP), • Construction Health and Safety Technologist (CHST), • Occupational Health and Safety Technologist (OHST), • Graduate or Chartered Member of the Institute of Occupational Safety and Health (IOSH), • Safety Trained Supervisor – Construction (STS-C), • Bachelor’s degree or higher in EHS discipline or EHS related field, • Experience: Safety Professionals must have a minimum of three years’ experience with similar project size and construction type. • Excellent written and verbal communication skills • Proficient computer knowledge and experience utilizing MS Office (WORD, EXCEL, PowerPoint & Outlook) • Must be detail-oriented with high level organizational skills • Ability to communicate effectively with project stakeholders including field personnel, IES management and customer interfaces • Ability to respond as needed in support of all safety emergency situations with or without advance notice. • Must meet Company minimum driving standards. • Must have proven ability to manage multiple tasks/projects simultaneously. Company DescriptionIES Communications, LLC, provides the highest level of design, build, and maintenance services in the market. Our national footprint success is based on our reputation, trust, and relationships with our customers. We provide the same feel across the country because of our people, processes, financial stability, safety record, training, consistency in our quality of work, partnerships, bonding capacity, competitive pricing, and our ability to scale up quickly with certified technicians. IES Communications culture is to provide our employees with a safe, healthy, productive, and growth-oriented workplace. For 38 years, we have maintained a professional, well-trained staff that collectively represents a proven track record of leading industry knowledge and expertise. IES Communications offers a great experience from the beginning to the end of every project.IES Communications, LLC, provides the highest level of design, build, and maintenance services in the market. Our national footprint success is based on our reputation, trust, and relationships with our customers. We provide the same feel across the country because of our people, processes, financial stability, safety record, training, consistency in our quality of work, partnerships, bonding capacity, competitive pricing, and our ability to scale up quickly with certified technicians. IES Communications culture is to provide our employees with a safe, healthy, productive, and growth-oriented workplace. \r\nFor 38 years, we have maintained a professional, well-trained staff that collectively represents a proven track record of leading industry knowledge and expertise. IES Communications offers a great experience from the beginning to the end of every project.

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Carpenter / Painter maintains building interior walls, flooring, ceilings, entry doors, fitting room hardware, fixture drawers, and hinges. This role performs journey-level painting, finishing, and maintenance on a variety of interior and exterior surfaces, structures, and fixtures. The Carpenter / Painter works across multiple facilities as needed. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found [here](https://employeeconnection.net/CareerSiteMedia/20242025HourlyBAAGMacysBloomingdales.pdf). What You Will Do Carpenter Essential Functions: * Install, maintain, and repair walls, flooring, ceilings, fixtures, doors, hardware, and laminate. * Perform repairs and preventive maintenance on building interiors as needed. * Regularly use power tools and lift heavy or bulky items. * Utilize the Work Order System to manage repair requests and preventive maintenance tasks. * Ensure all systems comply with local codes. * Maintain a valid driver's license. * Travel intermittently between store locations and out of town as needed. * Work safely around customers and employees. * Read and interpret blueprints and specifications. * Work independently without daily direct supervision. * Complete tasks efficiently as directed by the People Leader. * Maintain dependable attendance and punctuality. * Follow established safety guidelines and work standards. * Assist with all aspects of maintenance and repair within assigned facilities, including on-call availability. Painter Essential Functions: * Prepare, prime, sand, seal, patch, and paint interior and exterior surfaces, furniture, and fixtures using various painting materials, including varnish, lacquer, and latex. Adjust colors as needed. * Apply tape and joint compound to repair sheetrock walls and ceilings. * Remove graffiti using appropriate products. * Install and repair wall coverings. * Operate, clean, and maintain painting equipment, including brushes, rollers, sprayers, and pumps. * Purchase and inventory equipment and supplies. * Estimate time and materials required for projects. * Erect scaffolding and use ladders safely in compliance with safety codes. * Store and label materials safely. * Adhere to state and local disposal requirements for hazardous materials. * Respond to routine and emergency service calls, documenting completed work in the work order system. * Complete tasks efficiently as directed by the People Leader. * Maintain dependable attendance and punctuality. * In addition to the essential duties mentioned above, other duties may be assigned. * Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Skills You Will Need Technical Proficiency: Strong knowledge of carpentry, painting, finishing, and general maintenance. Tool & Equipment Handling: Proficiency in using power tools and handling materials safely. Problem-Solving & Adaptability: Ability to assess and troubleshoot maintenance issues efficiently. Resourcefulness: Capacity to work within the constraints of the facilities budget while meeting store maintenance needs. Safety & Compliance: Knowledge of local building codes and safety regulations. Hazardous Material Handling: Ability to safely handle and dispose of hazardous materials. Project & Time Management: Strong organizational skills to manage multiple projects across different locations. Task Prioritization: Ability to prioritize tasks based on urgency and business needs. Work Order System Utilization: Effective use of work order systems for tracking maintenance and repairs. Communication & Collaboration: Strong interpersonal skills to effectively communicate with store management, employees, and team members. Reporting & Documentation: Ability to provide clear updates on maintenance tasks, issues, and resolutions. Who You Are * Candidates with a High School diploma or equivalent are encouraged to apply. * 5+ years of direct experience * Able to work a flexible schedule, including days, evenings, weekends, and holidays based on department and company needs * Must be able to respond to after hours and weekend calls (24/7) * Able to travel between stores, as needed Essential Physical Requirements You Will Perform * This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands * Involves remaining in a stationary position for at least two consecutive hours, lifting at least 50lbs. stooping, kneeling, crouching, and climbing ladders. * May involve reaching above eye level * Requires close vision, color vision, depth perception, and focus adjustment What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: * Merchandise discounts * Performance-based incentives * Annual merit review * Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings [here](https://employeeconnection.net/CareerSiteMedia/20242025HourlyBAAGMacysBloomingdales.pdf). About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Pulmonary Associates of Richmond (PAR) Pulmonary Associates of Richmond (PAR) has been around since 1974. That's 50 years of serving the greater Richmond community. We specialize in pulmonary medicine, sleep disorders and research. Our staff cares about our patients and delivers the utmost excellence in quality care and customer service. The Position PAR seeks a dynamic and enthusiastic full-time AR Billing Specialist Senior to perform all aspects of the revenue cycle, and other tasks related to medical billing claims for the practice. Job Responsibilities • Revenue Cycle Process., • Apply Private Payer Policies., • Apply Government Payer Policies., • Follow up on Claim Statuses., • Resolve Claim Denials., • Submit Appeals., • Daily Analysis and Resolution of outstanding insurance accounts receivable., • Post Payments and Adjustments, • Manage Collections, • Knowledge of CPT, ICD-10-CM, and HCPCS Level II Coding Guidelines, • Complete daily tasks: responding to insurance representatives., • Charge entry., • Assist Billing Director with daily workload as time permits., • Perform other duties as assigned by provider, supervisor, or member of Administration for example, cross trained to improve the revenue cycle. Qualifications High School Diploma or equivalent. One year of medical billing experience in a medical practice or one year of customer service experience is preferred. Benefits • 401(k), • Dental insurance, • Employee assistance program, • Employee discount, • Flexible spending accounts, • Employee referral program, • Health insurance, • Employer Paid Life insurance and LTD., • Paid time off, • Vision insurance Physical / Mental Demands • Sitting for long periods of time as well as occasional standing and walking., • Manual dexterity for using a computer keyboard and office machines., • Ability to view computer screens for long periods. Pulmonary Associates of Richmond is an Equal Opportunity Employer.

Benefits All full-time university staff are eligible for VCU's robust benefits package that includes comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Unit School Of Medicine MBU Department Family Medicine Duties & Responsibilities Founded in 1970, the Department of Family Medicine at VCU has a long and proud history of research and scholarship focused on the practice of family medicine and family medicine education. It was the birthplace of the North American Primary Care Research Group and the academic home for its founder, Dr. Maurice Wood. Our Family Medicine Research team takes a multidisciplinary approach, drawing from family medicine, health services, biostatistics, epidemiology, cultural anthropology, social and behavioral science, and public health. The team's research focuses on improving quality in primary care settings, helping patients improve health behaviors, harnessing information technology, and improving systems of care. The department hosts research programs in the dynamics of aging, cancer prevention and control, and emphasizes behavioral and mental health. This department is also home to the Virginia Ambulatory Care Outcomes Research Network (ACORN), a well-respected practice-based research network composed of more than 90 practices throughout the Commonwealth of Virginia. Chief Purpose of this position We seek an open-rank, tenure-eligible faculty investigator with responsibility for the design, development, execution, and dissemination of research on primary care and social determinants of health through externally funded competitive research grants and contracts. Areas of particular interest include health promotion and disease prevention, health disparities, chronic conditions, practice transformation, health information systems, comparative effectiveness research, and health communication. The faculty member should have interdisciplinary research interests that complement and expand existing faculty expertise. Research The faculty member will join a nationally recognized research program with a record of publication in refereed journals and external funding. The individual is expected to develop interdisciplinary collaborations across campus and with other academic institutions and PBRNs to enhance the research program in family medicine. Service The faculty member will serve on departmental, college, and/or university committees as necessary, and in a professional capacity in their field, e.g., reviewer, conference organizer, etc. Clinical Activities The faculty member will also have 50% ambulatory primary care clinical duties. Required Qualifications • Medical degree and board certification in Family Medicine, • Experience with health services and public health research projects, • A well-developed scholarly/research portfolio with evidence of multidisciplinary applications and external funding appropriate to complement and expand existing expertise in the department(s), • A publication record suitable for entry rank, • Demonstrated ability to work in and foster an environment of respect, professionalism, and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a faculty member at VCU Preferred Qualifications • Additional training or experience in public health, preventive medicine, or epidemiology, including masters (e.g., MPH) or doctoral level (DrPh) training, • Experience with community-based participatory research (CBPR) or community/stakeholder engagement, • Knowledge of social epidemiology and socio-ecological influences on health, • Excellent writing skills, preferably demonstrated in writing samples from prior grants or publications, • Experience working on an interdisciplinary research team. Preference will be given to candidates who can effectively engage with our current faculty in several research projects that are funded and underway, and as well as those who can quickly understand and grasp the unique challenges of working with a Practice Based Research Network (PBRN) Salary Range Commensurate with experience FLSA Exemption Status Exempt Restricted Position No ORP Eligible Yes Rank Open Tenure Open Months 12 months Contact Name Ashley Krauss Contact Email ashley.krauss@vcuhealth.org #J-18808-Ljbffr

Job Description CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. The Service Assurance Associate is responsible for measuring activity and assessing the quality of service delivered by any representative from CoStar Group. In this role, you proactively call customers, actively listen, and remain unbiased as you accurately capture their feedback. In addition, you inspect and audit the quality of interaction data entry. This position is in office Monday through Friday. • Complete Service Score Surveys, via outbound calling, with customers/potential customers within seven business days or less of a meeting or phone interaction with any representative from CoStar Group. Approximately 200+ outbound calls per day resulting in 26+ interactions., • Execute professionalism via all telephone interactions including effective questioning, listening, and probing., • Maintain objectivity while soliciting feedback on the quality of service., • Assess the quality of data of any representative from CoStar Group., • Record accurately and timely all results from surveys and data reviews., • Timely reporting of escalations to Management., • Communicate with internal departments to resolve customer concerns and follow-up on resolution with customer when necessary., • Provide timely feedback to CoStar Group representatives based on customer feedback and review of data entry., • Maintain the highest professional standards and promote our ethics of trust, open communication, creative thinking and cohesive team effort., • Bachelor's Degree required from an accredited, not for profit University or College, • A proven track record of commitment to prior employers, • Experience using Enterprise and/or CRM system, • Minimum of 1 year experience interacting with customers, • Minimum of 1 year experience of executing high call volume with high levels of data accuracy, • Proficiency in MS Office, including Excel, PowerPoint, Word and Outlook, • Proven ability of performing to metrics/key performance indicators, • Experience building rapport over the telephone and overcoming objections in a professional environment, • Experience of delivering results whilst working to deadlines under pressure, • Experience of accurately capturing and entering data, • Excellent verbal and written communication skills, • Enterprise knowledge and experience strongly preferred, • High level of proficiency with CoStar Products preferred, • Proficiency with internal systems and the ability to quickly learn new applications, • Ability to plan and prioritize workload in a fast-paced environment, • Ability to act on own initiative and work successfully alone and as part of a team, • Ability to adapt quickly in a technology led environment, • Confident personality with the ability to communicate effectively and professionally with both internal and external stakeholders What's in it for you? When you join CoStar Group, you'll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program. Our benefits package includes (but not limited to): • Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug, • Life, legal, and supplementary insurance, • Virtual and in person mental health counseling services for individuals and family, • Commuter and parking benefits, • 401(K) retirement plan with matching contributions, • Employee stock purchase plan, • Paid time off, • Tuition reimbursement, • On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes, • Access to CoStar Group's Employee Resource Groups We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.

Partner Development Representative Location: Richmond, VA or Washington, D.C. Job Category: Sales Job Department: Commercial Job Family: Partner Development & Sales Management Job Type: Full Time Level: Entry Level Role Overview The Partner Development organization develops innovative sales and marketing strategies to generate new business opportunities for EAB and Seramount. As a Partner Development Representative (PDR), you will initiate relationships with prospective partners, identify executives who may benefit from EAB or Seramount products and services, and schedule meetings for Partner Development Executives (PDEs). You will work closely with the team to achieve weekly, monthly, and quarterly outreach goals. Primary Responsibilities • Schedule sales meetings for PDEs to meet prospective partners, working toward weekly, monthly, and quarterly goals., • Leverage all available resources—such as Salesforce, external sources (e.g., social media, news alerts), and predictive modeling tools—to strategically identify and contact qualified executives and organizations., • Communicate with current and prospective partners via cold calling, email, and social media., • Create and execute strategic outreach plans to support new business acquisition goals., • Follow up with inbound leads within designated time periods., • Maintain and update prospect records in Salesforce; add relevant research and scheduling information., • Participate in regular PDR training and coaching sessions to hone demand generation skills., • Attend Partner Development organization team meetings and territory strategy sessions., • Learn EAB and Seramount product content and research., • Complete additional product-specific responsibilities as needed (e.g., creating proposals and RFPs, booking contracts). Basic Qualifications • Bachelor's Degree with an excellent academic record., • Strong oral and written communication skills., • Goal-oriented nature., • Must possess at least three of the following:, • Sales or fundraising experience., • Experience working in a team environment., • Experience in an office setting. Ideal Qualifications • Proven ability to meet or exceed a quantitative goal., • Ability to effectively communicate and persuade by email and phone with executives., • Demonstrates poise, maturity, and resilience with internal and external audiences., • Experience with Salesforce., • Commitment to a continual learning environment and contributing to a dynamic, welcoming culture of fairness, authenticity, and belonging. We encourage you to apply even if you are unsure. This role welcomes new perspectives and values unique experiences. Compensation The compensation package includes a starting salary (base) range of $42,000-$46,000 per year plus eligibility for variable compensation. Anticipated on-target earnings are $52,000-$59,000 at or above target levels of performance against commercial goals. Benefits • Medical, dental, and vision insurance plans; dependents and domestic partners eligible., • 20+ days of PTO annually, plus paid firm and floating holidays., • Daytime leave policy for community service and up to 10 hours per month of fitness activity each., • 401(k) retirement savings plan with annual discretionary company matching contribution., • Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans., • Employee assistance program with counseling services and resources for employees and immediate family., • Wellness programs including gym discounts, incentives for healthy living, and family access to a leading sleep, meditation, and relaxation app., • Fertility treatment coverage and adoption or surrogacy assistance., • Paid parental leave with phase-back-to-work program for birthing and non-birthing parents., • Milk shipping service support for nursing employees during business travel., • Discounted pet health insurance coverage for dog and cat family members., • Company-provided life, AD&D, and disability insurance., • Financial wellness resources and membership in a robust employee discount program., • Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities. This opening is not eligible for visa sponsorship at this time; EAB will consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected, and heard. EAB is an Equal Opportunity Employer. We make employment decisions on the basis of qualifications, merit, and business need, and we do not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. #J-18808-Ljbffr

The Environmental Services (ES) Field Technician II works under general supervision, receives general work instructions, and applies limited judgment in resolving problems. Work is semi-routine in nature, and the incumbent makes decisions within a moderate scope, while also having the opportunity to train or guide less experienced team members. The Environmental Services (ES) Field Technician II performs operational functions related to emergency response, hazardous and non-hazardous spill clean-up, and hazmat decontamination work. Principal Responsibilities: • Performs tank cleaning, oil spill cleanup, drum handling, decontamination, sweeping and shoveling, high-pressure washing, and various other remedial activities in confined space entry, such as manholes., • Responds to customer spills and emergencies during regular business hours and after hours., • Performs general housekeeping, including maintenance of equipment and the work site., • Operates light and heavy equipment relating to clean-up, including roll-off truck, vacuum truck, box trucks, skid steer, forklift, pumps, and pallet-jack., • Performs pre-trip and post-trip Department of Transportation Inspections and maintains vehicle logs., • Performs all responsibilities safely and efficiently, ensuring adherence to all safety policies and regulations that govern job performance., • Performs other related duties as assigned. Preferred Qualifications: • Ability to read, write, and comprehend documents such as (but not limited to) operational, technical, process, safety, and quality instructions. Skilled in using hand and shop tools and instruments., • Understands the dangers of working with or around chemicals and is able to read and understand safety data sheets to take the necessary steps required to mitigate dangers., • Willingness to provide input on working practices to ensure departmental goals are met and exceeded., • Has the confidence to inform colleagues of unsafe working practices or conditions., • A positive attitude and high level of mental resilience., • Ability to adhere to Company policies and rules set forth, promotes the Company's safety standards., • Ability to use heavy and light equipment, such as forklift, pallet-jack, skid steer, and other equipment. Skilled in using hand and shop tools and instruments., • Demonstrates accuracy, thoroughness, and attention to detail. Must be able to prioritize, stay focused, and handle multiple, diverse responsibilities., • Proficiency with light tablet/PC use., • General understanding of waste management process, including waste manifests., • Class C driver's license with Hazmat endorsement is preferred., • Current confined space entry certificate or ability to obtain upon hire is preferred and may be required in some locations., • Some states may require a certificate to operate equipment (i.e., man-lift, hoisting license, scissor lift)., • A valid driver's license may be required for some positions. Minimum Qualifications: • 2 - 4 Years of relevant work experience., • Ability to pass 40-hour HAZWOPER Training upon hire., • Ability to position self to move objects weighing up to 50 lbs., • Experience working with light and heavy equipment and responding to hazardous and non-hazardous emergencies or cleanup. Rewarding Compensation and Benefits • Comprehensive medical benefits coverage, dental plans and vision coverage., • Health care and dependent care spending accounts., • Short- and long-term disability., • Life insurance and accidental death & dismemberment insurance., • Employee and Family Assistance Program (EAP)., • Employee discount programs., • Retirement plan with a generous company match., • Employee Stock Purchase Plan (ESPP)., • Paid Time Off (PTO) The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT: Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

The purpose of the Trainee position is to prepare individuals over a 12-month period for an Inside Sales or Estimator role, and longer-term, potentially Branch Manager, Outside Sales, or Corporate role, as their knowledge, experience, and performance allows. The Trainee will be cross-trained in core business functions to include, but not limited to, warehouse operations, product delivery, sales, and customer relationships/service. Trainees will also be exposed to branch level accounting, inventory management, human resources, safety/compliance, and customer invoicing. Essential Duties & Responsibilities • Answer multi-line telephone system, • Assist customers, • Generate frequent progress reports on training status, • Pull orders with 100% accuracy and package safely to load on trucks, • Maintain a clean and organized warehouse and yard, • Use various moving equipment to handle large materials, • Ensure forklifts are kept in good and safe working condition, • Schedule UPS shipments, • Make customer deliveries (non-CDL) as needed, • Work with walk-in customers regarding questions on orders, quotes and/or job specifications, • Assist with take offs, enter bids and process submittals, • Receive and check accuracy of inventory received from vendors, • Stock and restock inventory/materials, • Purchase material that is needed outside of regular inventory purchases, • Order regular stock inventory, • Generate new and repeat sales by providing product and technical information to customers, • Accurately process customer transactions such as orders, quotes or returns, • Work closely with vendors to make sure product shipment/delivery dates are adhered to and communicate appropriately to the customer of any changes, • Responsible for timely and accurate data entry of sales orders and/or purchase orders into the Mincron system, • Load and unload trucks, • Proactively recommend products to customers, • Contact customer following sales to ensure ongoing customer satisfaction and resolve any complaints, • Assist with physical inventory counts, • Attend continuing education classes and University of Fortiline sessions as assigned, • Perform other related duties as assigned Experience/Skills/Abilities • Must be willing to relocate upon conclusion of the Trainee program, • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Present a professional image at all times to customers and vendors, • Develop strong working relationship with customers, • Ability to write routine reports and correspondence, • Ability to speak effectively before groups of customers or employees of Fortiline Waterworks, • Basic to intermediate math skills Ability to add, subtract, multiply and divide in units of measure, using whole numbers, common fractions and decimals, • Ability to apply common sense understanding to carry out instructions. Ability to deal with problems involving several concrete variables in standardized situations, • Proficient in Mincron and MS Office (Word, Excel, Outlook), • Safe operation of a forklift Work Environment & Physical Demands • Typical office and warehouse (inside/outside) environment moderate noise level, • Some travel is required as this position could potentially support other branch locations, • Regularly requires frequent standing, walking, sitting, use of hands, reaching, • Requires some stooping, kneeling, crouching, or crawling., • Occasional lifting and/or moving up to 50 pounds Education & Knowledge • High school diploma or equivalent, • College degree preferred but not required Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role: • Attendance Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified., • Physical Capacities Lift up to 25 pounds on occasion, sitting and standing for extended periods., • Operation of Office Equipment Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment., • Oral Communication Skills Speaking, Speech Clarity, and Speech Recognition., • Written Communication Skills Writing, Reading and Written Comprehension, and Written Expression., • Mental Capacities Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management. Our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families. All full-time associates are eligible for the following benefits: • Medical and Dental Insurance, • Flexible Spending Accounts and Health Savings Accounts, • Company-paid Life Insurance, • Short Term Disability, • 401(k) Plan, • Paid Time Off (PTO) - plus paid holidays, • Parental Leave Voluntary benefits: • Vision, • Long-term Disability, • Voluntary Life and AD&D Insurance, • Additional Voluntary Benefits through Corestream We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.

Technical Customer Care Representative I (Entry-Level) Join to apply for the Technical Customer Care Representative I (Entry-Level) role at MCI Technical Customer Care Representative I (Entry-Level) 1 month ago Be among the first 25 applicants Join to apply for the Technical Customer Care Representative I (Entry-Level) role at MCI Get AI-powered advice on this job and more exclusive features. Benefits & Perks REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises Remote Work-at-Home JOB TYPE Full-Time PAY TYPES Hourly + Bonus Benefits & Perks REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS No Resume Required, Phone Interview Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition (HD) Video service disruptions. A strong customer service background is necessary to provide world-class customer experience. You will interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities Handle inbound and outbound contacts in a courteous, timely, and professional manner Knowledgeable regarding Internet Service Provider services. Do you know what it means to “Pair a Remote”? Trouble shoot data, video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling Ownership of resolving the customers reason for contacting Tech Support Leverage multiple systems to research and troubleshoot service disruptions; coordinate with other departments to resolve issues when needed Comfortable using a Knowledge Base system in conjunction with your call handling Accurately document customer interaction and code the appropriate call type in the client Customer Relations Management System (Remedy) Utilize knowledge base and training to effectively trouble shoot a customer’s situation as it relates to Data, Video, and VoIP Phone system Accurately document customer interaction while following all required policies and procedures. A strong desire to provide world class customer service every time you are interacting with our customers Comply with requirements surrounding confidential information and personal information Self-starter who stays up to date on ad hoc training activities Adhere to all attendance and work schedule requirements Candidate Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated with a passion to provide superior customer interactions. Qualifications Must be 18 years of age High school diploma or equivalent Understand the basics of VoIP Phone systems, internet gateways, and HD video. The ability to evaluate, troubleshoot, and follow-up on customer issues Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (30+ words a minute) Knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Understanding Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality An aptitude for conflict resolution, problem-solving, and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage utilizing multiple tools to address the customer’s questions Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change is constant Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service or Tier II, technical support CompTIA IT certification CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Compensation Details WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect From MCI We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits That Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! Physical Requirements This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. About Mci (parent Company) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at MCI by 2x Customer Service Representative - State Farm Agent Team Member Richmond, VA $50,000.00-$75,000.00 2 years ago Customer Service Representative - State Farm Agent Team Member Manakin Sabot, VA $50,000.00-$65,000.00 2 years ago Customer Service Representative - State Farm Agent Team Member Midlothian, VA $45,000.00-$60,000.00 1 year ago Customer Service Representative - Be the Voice of Excellence at Burgess Inspections Customer Service Representative (part-time) Remote Insurance Customer Service Representative (Unlicensed) Guest Service Representative, Customer Service Richmond, VA $40,000.00-$50,000.00 1 month ago Salon Receptionist / Customer Service Representative Part Time Flexible Customer Service Associate Petersburg, VA $46,000.00-$87,000.00 1 week ago Technical Customer Care Representative I (Entry-Level) We’re unlocking community knowledge in a new way. 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Job Description Child Behavior Specialist Entry level pay starts at $20 for direct care and increases based on experience and certification; and ABA-specific education, up to $26 for direct care. Intercept Health is a family-owned agency serving various mental and behavioral health, substance use, and foster care needs in Virginia. In 1996, what started as a single group home for boys has evolved year after year to fill gaps and meet the service needs of families and communities throughout the Commonwealth of Virginia. "We help people grow and live their healthiest lives." Our team members exhibit our VALUES - STOP & ASK: • Service Excellence - "WOW" clients, customers, and coworkers., • Team Loyalty - help others succeed., • Ownership - "see it, own it, solve it, do it.", • Passion - inspire with positive energy and effort. & • Authenticity - be genuine and trustworthy., • Solution Focused - overcome challenges with creativity., • Kindness - smile, encourage, and respect everyone. As a child behavior specialist, you will be responsible for support and implementation of an individualized plan based on the client's targets and goals with a focus on decreasing unsafe behaviors while increasing communication and social skills while receiving support from a Board Certified Behavior Analyst. You will observe client skills and collect data to be used in assessing the individual's skills and to develop their program goals. You will work with children, adolescents, and young adults with autism, intellectual disabilities, or other developmental disabilities in our center based program that promote language, behavioral, social, and daily living skills. Education and Experience Required: The selected candidate will have at least a high school diploma and previous experience working with children. Must possess a current registered behavior technician credential in good standing; or complete a 40-hour class, competency assessment, and exam to become a registered behavior technician within 6 months of hire (IH provides training compensation during this time). Bachelor's degree in Behavioral science is preferred; specific experience with children who have Autism, intellectual or developmental disabilities, or ABA experience, is a plus! Must have afternoon availability until 6 P.M. PT Specialists are compensated for direct and indirect services provided, entry level pay starts at $20 for direct care and increases based on experience and certification; and ABA-specific education, up to $26 for direct care. Indirect care pay range is between $15 and $18 based on experience and certification. To review the full job description and to more about Intercept Health, please visit: www.intercepthealth.com Intercept Health is proud to be an Equal Opportunity Employer and embraces diversity in the workplace. We are also committed to providing a drug-free, safe workplace for our employees and the clients we serve. For more information about Intercept Health, please visit our website www.intercepthealth.com.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

Amazon delivery partner opportunity – Earn $19.It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust.With Amazon Flex, you only deliver when you want to.Amazon Flex pays delivery partners for completing delivery blocks.When you schedule a block, you’l

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

Amazon delivery partner opportunity – Earn $19.It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust.With Amazon Flex, you only deliver when you want to.Amazon Flex pays delivery partners for completing delivery blocks.When you schedule a block, you’l

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

Amazon delivery partner opportunity – Earn $19.It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust.With Amazon Flex, you only deliver when you want to.Amazon Flex pays delivery partners for completing delivery blocks.When you schedule a block, you’l

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.

A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th