Managing Barista
17 days ago
O'Fallon
Job Description June's is seeking a coffee professional as our front-of-house floor manager + head of coffee operations. This individual will facilitate daily service and lead our talented team of baristas/bartenders ✨ THE WHAT// Responsibilities include: Managing FOH staff including delegating tasks, running time (breaks + early dismissals), empowering shift leads, giving feedback, facilitating training with shift leads + hiring. Handling customer requests/complaints (escalating to owners as necessary) Cash management + Overseeing inventory of FOH goods (paper, coffee, tea, ready to drink options, alcohol) Creating, delegating + executing prep lists (syrups, overnight oats, etc.) Facilitating onsite events: partnering with Chef/Manager + Owners to ensure onsite events are successful + well-managed Delivery of service alongside the team (FOH focus - must have experience as a barista) Customer care - greeting + engaging with customers, placing food + drink orders, assisting with customer service requests and answering questions. Barista duties - preparing drinks from our espresso bar plus coffee, juices and alcoholic beverages. Cashier duties - placing orders via Square, managing an accurate cash box, issuing gift cards, overseeing merchandise area. THE WHO + HOW// The ideal candidate: Must have daytime + weekend availability Facilitates service in an intuitive, calm + communicative way. Stays cool under pressure + can effectively lead their team through ambiguous + stressful situations. Upbeat, kind + personable: We pride ourselves on excellent customer service and setting a good vibe for our guests + teammates. We empower + uplift each other and our community. We expect this person to model positive, respectful, inclusive hospitality + leadership behaviors that enable the June’s vibe. Highly communicative: you’ll serve as a conduit of information between owners, Chef/Manager, FOH staff + customers. Collaborative + open to feedback (giving + receiving): delivering regular feedback to FOH staff (positive + constructive), requesting feedback and regularly checking in with your team + peers, facilitating semi-annual performance reviews and being open to collaborating across the house + with owners. Accountable for your behaviors, responsibility areas and staff. We believe in taking care of each other and our community, and the ideal candidate will strike the balance between holding their team accountable + caring for people all while delivering excellent customer service and enabling business success. Experience/Knowledge: 2+ years of experience in food and beverage management, preferably in high-volume environments. Must be an experienced barista. Compliant with all required health department and safety certifications, including currently valid ServSafe Food Handler/Manager certification + Alcohol Handler certification. Experience using Square POS is a bonus! This position requires proficiency in daily restaurant operations including: staff training and performance standards, consistent menu execution, efficient use of products and resources, maintaining clean and safe work and public spaces, and other responsibilities as assigned. Free continuing education available with our partners at Blueprint Coffee ☕️