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Customer assistant jobs in Illinois

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  • General Manager
    General Manager
    2 days ago
    $65000–$80000 yearly
    Full-time
    East Peoria

    STEAK 'N SHAKE GENERAL MANAGER – PARTNERSHIP OPPORTUNITY - Paying up to $80,000 annually Full-Time ▪ Up to $80,000 ▪ Path to Ownership ▪ Franchisee Partner Eligible We're not looking for a manager. We're looking for an owner. Steak 'n Shake is the fastest growing QSR in America—and we're just getting started. We're modernizing operations, raising the bar on hospitality, and expanding our footprint at a pace no one else in the industry is matching. We're also on a mission: real food, real ingredients, real value. We are a healthy company, delivering healthy food options at great prices. WE give every general manager the opportunity to live the American Dream. The GMs who thrive here don't clock in and manage from the office. They lead from the floor, own their numbers, and build teams that win. And the best of them? They become franchise partners—owners of the very store they built. FRANCHISEE PARTNER PROGRAM Top-performing GMs are invited to own and operate their own Steak 'n Shake. Run it like it's yours—because it can be. This is a partnership, not just a paycheck. WHAT YOU'LL DO ▪ Improve people's lives! ▪ Provide the gold standard in service – provide the most hospitable experience in the world to all our guests ▪ Live by the golden role – we treat others the way we want to be treated ▪ Lead team from the floor – production line, drive-through, dining room. We are seeking to provide the best to our customers and therefore we seek the best managers in the country. ▪ Build and keep a high-performing team through recruiting, training, and real accountability. ▪ Uphold Steak 'n Shake's brand, food safety, and hospitality standards without exception. ▪ Use data to drive decisions: speed of service, guest scores, and cost targets. ▪ Don't just watch things happen, make things happen WHAT YOU BRING ▪ 3+ years of QSR or fast-casual GM experience. Required. ▪ Fluency in P&L management—you can quote your food cost, labor %, and comp trend from memory. ▪ Hands-on leadership style. Comfortable on the grill, in the window, wherever you're needed. ▪ Consistent work history. We want builders, not job-hoppers. ▪ An owner's mindset: every dollar, every guest, every team member matters—because soon, it's your name on the door. WHAT SUCCESS LOOKS LIKE ▪ Your restaurant hits targets every week—costs, cleanliness, speed, guest satisfaction. ▪ Your team is trained, engaged, and proud of where they work. ▪ You're invited into the Franchisee Partner Program to own what you built. MORE THAN JUST A PAYCHECK We combine top-of-market wages with benefits that support you and your family — now and long term. Benefits ▪ Medical/Rx ▪ HSA with Employer Contribution ▪ Dental ▪ Vision ▪ Life & Disability ▪ Hospital Indemnity ▪ Critical Illness ▪ Accident ▪ 401(k) with 4% Employer Safe-Harbor Match (age 18 & older) Perks ▪ Meal Discounts ▪ Employee Assistance Program ▪ Paid Training ▪ Associate Emergency Foundation Benefits are subject to service and/or ACA eligibility requirements* If you run toward hard problems and want to own your future—apply now. #GM7080

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  • Chocolate Sales Associate & Barista (Part-Time)
    Chocolate Sales Associate & Barista (Part-Time)
    1 month ago
    $14–$16 hourly
    Part-time
    Gurnee

    Chocolate Moonshine Co. at Gurnee Mills is looking for friendly, energetic, and dependable team members to join our chocolate and beverage shop. This position combines customer service, chocolate sales, product sampling, cashier duties, and beverage preparation. We are looking for people who enjoy talking with customers, learning about premium chocolate, and creating a welcoming shopping experience. Responsibilities: • Greet customers and provide friendly, attentive service, • Explain our chocolates, fudge, truffle bars, and other products, • Offer samples and help customers choose products and gifts, • Prepare espresso drinks, signature lattes, sipping chocolate, teas, and other beverages, • Operate the Clover POS system and accurately handle cash and card transactions, • Restock products, cups, ingredients, and supplies, • Keep counters, equipment, displays, and work areas clean and organized, • Follow all food-safety, sanitation, and company procedures, • Assist with opening and closing duties, • Complete other reasonable tasks needed for daily store operations What we’re looking for: • Must be at least 16 years old, • Friendly, outgoing, and comfortable speaking with customers, • Dependable, punctual, and able to work as part of a team, • Willing to learn our products, recipes, and service standards, • Comfortable standing and remaining active throughout the shift, • Available to work weekends, holidays, and busy seasonal periods, • Previous retail, food-service, cashier, or barista experience is helpful but not required—training is provided Food Handler Certificate: A valid Food Handler Certificate is required before performing food-service duties. Applicants who do not already have one must be willing to obtain it. The company will reimburse the certification cost up to $10 after employment begins. Compensation: • Ages 16–17: $14.00 per hour, plus tips, • Ages 18 and older: $15.00 per hour, plus tips, • Tips are additional and are not guaranteed Work location: Chocolate Moonshine Co. Gurnee Mills Mall – Entrance A 6170 W. Grand Avenue, Gurnee, IL 60031 If you are reliable, enjoy working with people, and would like to learn about premium chocolate and specialty beverages, we would love to hear from you. Please submit your application through and include your current availability.

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  • Team Member
    Team Member
    5 days ago
    $15–$19.25 hourly
    Part-time
    Decatur

    Team Member – Steak 'n Shake - Paying up to $19.25 per hour! At Steak 'n Shake, we don't just compete on pay — we lead the market. We are a Maximum Wage Employer, paying the highest hourly rates within 25 miles of our restaurants - plus unique bonus pay options! On top of paying up to $19.25 per hour we offer unique perks like: -Bitcoin Bonus Pay Earn an additional $0.21 per hour worked — fully funded by Steak 'n Shake (on top of your salary) invested in your personal Bitcoin wallet. Optional participation. Real long-term financial growth opportunity - for free! -$1,000 Newborn Match When the government contributes $1,000 to your newborn's qualifying Trump Account, we match it with another $1,000. ** Employee must be employed for 90 days before Steak n Shake's contribution will be made. More Than Just a Paycheck We combine top-of-market wages with benefits that support you and your family — now and long term. Benefits • Medical/Rx, • HSA with Employer Contribution, • Dental, • Vision, • Life & Disability, • Hospital Indemnity, • Critical Illness, • Accident, • 401(k) with 4% Employer Safe-Harbor Match (age 18 & older) Perks • Flexible Scheduling, • Meal Discounts, • Employee Assistance Program, • Paid Training, • Discount Program, • Associate Emergency Foundation, • Next Day Pay – receive up to 50% of your prior day's earned wages Benefits are subject to service and/or ACA eligibility requirements* * What You'll Do • Greet every guest with a genuine smile, • Create and maintain friendly eye contact, • Speak with enthusiasm and warmth, • Build real connections with guests to make them feel valued, • Represent and uphold the vision and values of Steak 'n Shake, • Take orders accurately and efficiently (including kiosk assistance), • Work well with your team to keep service fast and friendly, • Stay adaptable, dependable, and focused during busy shifts, • Follow all brand standards for food safety, cleanliness, and dress code What We're Looking For • Ability to stand for extended periods, • Ability to lift and carry up to 50 lbs regularly, • Strong customer service skills - Positive, cheerful attitude, • Consistency and reliability—you show up ready to work every shift, • Detail-oriented, multitasker, team oriented, • Flexible schedule availability * You can work anywhere - but not anywhere will offer more than Steak 'n Shake. Apply Today

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