IDHS Program Coordinator
2 days ago
Chicago
Job DescriptionSalary: $50,960-$56,600 Chicago Jobs Council (CJC) is a workforce development intermediary that keeps jobseekers at the center of all we do. CJC advocates for jobseekers, by researching current pressing matters for the field, develop recommendations and share them broadly to create systemic change. CJC builds capacity for the workforce development field, by developing curriculum thats offered through trainings, cohort learning and leadership academies based on our research of best practices. CJC influences City, State and Federal Policies related to increasing funding for our public workforce system, creating equitable pathways and eliminating barriers to employment. Our Mission: Together with community and institutional leaders, Chicago Jobs Council is re-imagining our workforce system so all people can thrive through employment. Our Vision is to create an anti-racist workforce development system and employment equity so that everyone can realize their unique pathway out of poverty. Position Scope: the IDHS Program Coordinator is a full-time, grant-funded position that supports the development, coordination and delivery of the training of SNAP and other IDHS Employment & Training providers throughout Illinois. This position reports to the IDHS Training & Development Program Manager and plays a vital role in coordinating logistics, contracts, materials, data collection, evaluation, marketing and communication for IDHS program trainings and technical assistance, as well as advisory group and community of practice meetings for frontline providers. Competitive Compensation:Full-time grant-funded position with an annual starting salary ranged between $50,960-$56,600 Location: Hybrid, 29 E Madison, Suite 1700C, Chicago, IL Excellent Benefits: Health Insurance, 403b, Vacation/Sick/Personal Benefit Time, Hybrid Key Responsibilities • Training & Project Coordination: Organize logistics for all IDHS training sessions, including preparing and distributing materials, communicating with attendees, data collection efforts, confirming guest facilitators and in-person set-up, if needed; and support the recruitment and coordination of guest speakers, facilitators, and other content experts., • In-person Meetings Coordination: Organize logistics for in-person program meetings; assist with participant communications before and after; prepare materials and take notes; arrange location and refreshments and support any follow-up, as needed., • Data Collection & Evaluation: Record and collect data from training evaluation tools, monitor performance goals and outcomes, build metrics dashboards, maintain accurate and timeline records, generate program reports and support grant reporting., • Administrative Support: Provide administrative support to the Capacity Building IDHS training program, including preparing, processing, and maintaining external facilitator and consultant contracts; initiate and track training-related invoices and payments; maintain accurate and timely records for attendees, trainings, meetings and program documentation; and assist with general team administrative tasks., • Technical Assistance: Provide technical support for virtual and in-person trainings; respond to information requests from registrants, providers, administrators, funders and other stakeholders., • Client & CRM Support: Handle registrant inquiries, troubleshoot CRM issues, coordinate with reps, and maintain help documentation for future use., • Marketing & Communications: Share out CJC materials and training information to the IDHS Provider Managers and SNAP and other Employment & Training workforce development service providers to encourage participation in trainings. Identify updates needed for the webpage and communicate those updates and changes to MarComms., • Other duties as assigned. Requirements Personal Qualities • Commitment to the advancement of the CJCs organizational mission and the goals of the program., • Passion for CJCs core values: value every voice, find bold solutions, act with understanding, build connections, and work with intention., • Commitment to continuous improvement (i.e. generate or support ideas to improve efficiency, effectiveness)., • Has self-starting work habits (sees what needs to be done without being told) that demonstrate a clear understanding of CJCs priorities and ones own job responsibilities, while at the same time being open to receiving and following through with direction., • Participates well in a team including listening to and respecting team members ideas, willingness to provide backup on other team members projects, display of adaptability when a change is made, and open to incorporating team feedback on work., • Strong interpersonal skills and ability to cultivate relationships with a diverse group of individuals participating in CJC program activities, as well as with other stakeholders., • Is self-confident, including a belief in ones ability to accomplish a task and select an effective approach to a task or problem, confidence in ones own decisions or opinions, reflects on lessons learned from failures and successes., • Excellent organizational and time management skills that allow for the handling of multiple and competing priorities while meeting short- and long-term deadlines., • Clear, concise, and persuasive communication skills (written, verbal, listening)., • Strong creative problem-solving skills including adaptability and flexibility in identifying new strategies to achieve a goal., • Exceptional critical thinking and analytical ability; demonstrated ability to balance creativity and logic when making decisions after adequately contemplating various courses of action and collection of facts., • Ability to work with multiple data and information sources and communicate about it with colleagues., • Ability to understand the broader context and system(s) within which a project is taking place., • Attention to detail and excellent follow through., • 23 years of program or project coordination in a nonprofit, training, or workforce development setting., • Strong administrative and logistics skills, including scheduling, invoicing, and event coordination., • Experience with data collection and evaluation tools, including surveys and basic dashboard reporting., • Comfort with virtual platforms (e.g., Zoom, Google), CRM/database systems (e.g., NEON or similar) and project management software (e.g., Asana or similar)., • Clear written and verbal communication skills, including client support and marketing content creation., • Collaborative mindset with experience working across teams, partners, or external facilitators. IMPORTANT APPLICATION INFORMATION: To apply for the IDHS Program Coordinator position, please submit a cover letter and resume to Applications will be reviewed on a rolling basis until the position is filled. CHICAGO JOBS COUNCIL IS AN EQUAL OPPORTUNITY EMPLOYER. CJC is committed to building an inclusive staff and strongly encourages applications from individuals of color, people with disabilities, individuals with diverse backgrounds, and those whose life experience is underrepresented in employment programs and policies. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. CJC recognizes that systemic, institutional and individual racism creates disparities in the way people of color fare in the labor market. We are continuously working to review and update our practices, policies, and procedures using a racial equity lens in order to achieve more equitable outcomes for all. Illinois is an at-will employment state.