Helpdesk jobs in Washington, DCCreate job alerts

Responsibilities As a Service Desk / Help Desk Analyst, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Service Desk / Help Desk Analyst joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for traini...

Responsibilities As a Service Desk / Help Desk Analyst, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Service Desk / Help Desk Analyst joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for traini...

Description Diaconia is looking for a talented Help Desk Specialist to join our Amazing team!If you're looking to join a company that truly appreciates you and your talents, look no further! At Diaconia, we are committed to serving and caring for our colleagues, our clients and our community. ...

Ability to supervise helpdesk staff, assign work, train new systems administrators, and other tasks associated with leading a government help desk.

Oversee overall helpdesk support for the desktop computing environment (PC, Desktop/Laptop), as well as printers, copiers, telephones, etc. Helpdesk Manager is ultimately responsible for managing the Tier 2 service calls and must be an expert in queue management, Service Level Agreement (SLA) mon...

Proven Help Desk management experience: Demonstrated ability to effectively run and oversee a Help Desk operation, ensuring smooth service delivery and team performance. Proficient with service desk management tools: Skilled in using service desk software (e. Manage helpdesk knowledge base and so...

IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support. Assisting onsite technical lead with various IT-related projects. Excellent written and verbal communication skills, with experience presenting to groups.

Work with the Project Manager in coordinating and scheduling Helpdesk technician work to accommodate desk side and phone support for the entire organization while meeting special project timelines. Ensure the team is meeting all customer expectations using metrics to improve customer service and ...

The Senior IT Helpdesk Specialist is expected to make in-person visit to the various YMCA branches in the DMV area and work onsite and virtually as needed. Thrive in a collaborative, mission-driven workplace with a commitment to diversity, equity, and inclusion ensuring all employees feel valued....

Job Description Ready to Ignite your career and work alongside some of the most innovative and brightest professionals in innovative technology? Ignite IT is one of the fastest growing businesses in the GovCon space. Come work alongside some of the most innovative and brightest professionals in t...

ROLE We are seeking an experienced Program Manager II to support the Office of Juvenile Justice and Delinquency Prevention (OJJDP) in its mission to monitor and improve state compliance with the Juvenile Justice and Delinquency Prevention (JJDP) Act. Your responsibilities will center on providin...

Job Description Ready to Ignite your career and work alongside some of the most innovative and brightest professionals in innovative technology? Ignite IT is one of the fastest growing businesses in the GovCon space. Come work alongside some of the most innovative and brightest professionals in t...

Collaborate and Conquer: Work closely with our helpdesk team to prioritize, manage, and resolve incoming support tickets and calls, ensuring an optimal helpdesk experience for our clients. Level 2 IT Service Desk Technician. Experience: At least 2 years of professional service and helpdesk experi...

Oversee overall helpdesk support for the desktop computing environment (PC, Desktop/Laptop), as well as printers, copiers, telephones, etc. Helpdesk Manager is ultimately responsible for managing the Tier 2 service calls and must be an expert in queue management, Service Level Agreement (SLA) mon...

Job Description Job Overview: We seek a proactive and skilled IT Specialist Level 1 to join our IT team. The IT Specialist will provide end-user support across our organization, assist with field service duties, deploy and set up workstations, troubleshoot mobile devices, and resolve network con...

Job DescriptionRole : Helpdesk Specialist Client : DC Government Location : Washington DC (Onsite) Job Description: OCTO helps is looking to add to its DCPS DC Public School Technical Support team. The candidate should have 6-10 years of experience. They will respond to and diagnose problems ...

Job DescriptionDescription: Diaconia is looking for a talented Help Desk Specialist to join our Amazing team!If you're looking to join a company that truly appreciates you and your talents, look no further! At Diaconia, we are committed to serving and caring for our colleagues, our clients and o...

Job Description Thompson Gray, Inc. is seeking a highly motivated individual with a strong work ethic to support the United States Africa Command (AFRICOM). The potential candidate must be flexible to work full time in Germany. A candidate must have previously supported GFEBS help-desk operations...

Job Description Job Title: Customer Support Analyst Location: Washington, DC Salary: $70k- $85k · This is a contract to hire opportunity. Job Summary We are seeking a dedicated individual to provide support and exceptional customer service within a fast-paced, customer-focused environmen...

Job DescriptionRole : Helpdesk Specialist Client : DC Government Location : Washington, D.C. (Onsite) Job Description : Resolve technical issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreements ii. Adhere to all Enterprise-wide security policie...

Job DescriptionJob Title: Helpdesk Specialist Journeyman (ONSITE) Location: Washington, DC Duration: 12 Months+ Job Description: The Client is looking to add to its client Public School Technical Support team. The candidate should have 6-10 years of experience. They will respond to and diagnose...

Job Description Marathon TS is looking for a Help Desk Specialist to support our efforts at FEMA. Required skills/Level of Experience : - Microsoft Office Suite (Word, Excel, Powerpoint etc) – 5 year + - Analytical skills: The team member must be able to take in a large amount of information ...

Job Description Job Description: Short Description: Provide technical support and troubleshooting for the JusticeTrax LIMS System and its associated hardware components. The selected candidate will manage desk requests and resolve system-related issues to ensure smooth laboratory operations. Com...

Job Description DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge te...

Job Description DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge te...

Job DescriptionRole :JusticeTrax LIMS System Administrator Client : DC Government Location : Washington DC (Onsite) Job Description: Qualifications & Expertise: Experience with administering JTLIMS 3.X Experience working in a Helpdesk supporting end-users in an enterprise environment Exper...

Job Description This job opportunity is part of a RFP process; candidates are invited to submit their resumes detailing relevant experience. Location: Washington DC (Onsite) Clearance: Public Trust Required: US citizen or Lawful Permanent Resident LCG is a minority-owned technology consul...

Job DescriptionJob Title: Clinisys LIMS System Administrator Journeyman (ONSITE) Location: Washington, DC Duration: 12 Months+ Job Description: The LIMS Systems Administrator will work with the team to manage and optimize the Clinisys Laboratory Information Management System (Clinisys LIMS) for...

Job Description Job Overview: This position is in Washington, DC at the Department of Transportation (DOT) Headquarters Building and is assigned to provide the below described services in support of the Desktop Engineering team. The Tier II Support position provides frontline support and technic...

Job Description:\n\nThe Executive Leadership Council is the preeminent member organization for the development of global black leaders. Comprised of more than 800 current and former corporate black CEOs, board members and senior executives at Fortune 1000 & Global 500 companies, entrepreneurs lea...

Job DescriptionBenefits: - Competitive salary Job Description: Provide technical support and troubleshooting for the JusticeTrax LIMS System and its associated hardware components. The selected candidate will manage desk requests and resolve system-related issues to ensure smooth laboratory op...

Job DescriptionRole : JusticeTrax LIMS System Administrator Client : DC Government Location : Washington DC (Onsite) Job Description: Experience with administering JTLIMS 3.X Experience working in a Helpdesk supporting end-users in an enterprise environment Experience with troubleshooting s...

Job Description Evolver Federal is seeking a Monitoring and Incident Response Help Desk Manager to satisfy a requirement for a potential government client. Responsibilities: The Monitoring and Incident Response Help Desk Manager will oversee their team in handling incidents related to ServiceN...

Job Description Chimera supports our customers with advanced intelligence analysis and expert administrative support to aid analysts, the warfighters and decision makers. You will be supporting the Office of the Under Secretary of Defense for Intelligence & Security (OUSD(I&S)) as a Human Resourc...

Job Description:\n\nThe Executive Leadership Council is the preeminent member organization for the development of global black leaders. Comprised of more than 800 current and former corporate black CEOs, board members and senior executives at Fortune 1000 & Global 500 companies, entrepreneurs lea...

Job DescriptionJob Description: Short Description: Client helps is looking to add to its client Technical Support. The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be comfortable with getting...

Job Description This job opportunity is part of an RFP process; candidates are invited to submit their resumes detailing relevant experience. Job Title: Helpdesk Technician, Associate (Helpdesk Lead) Work Location: Washington DC (Onsite) Clearance: Public Trust Required: US citizen or La...

Job Description About BCT:  We harness the power of expertise and innovation to solve complex social problems, transform lives, and create lasting change. BCT is a management consulting firm that tackles complex social problems through data analytics, innovative solutions and program managemen...

Job DescriptionCompany Description International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical s...

Job Description For 35 years, Yorktel has been a reliable supplier of VTC and IT solutions to government and private enterprise around the world. Today we are creating a connected workplace experience with advanced collaboration, cloud services, Unified Communications and Collaboration (UCC), AV ...

Job Description DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge te...

Job Description Position: Personnel Security Specialist Reports To: The Customer and Project Manager Clearance Type: Active TS Clearance Work Location: Washington D.C. Job Description: This position will support and conduct activities focusing on personnel security. The typical tour of duty f...

Job DescriptionJob Description: Short Description: Voice and Data Communications Engineer Complete Description: As part of the Client technology team, this position is responsible for providing support to internal and remote users by installing, configuring, and upgrading Client telecommunicati...

Job Description Role: Voice and Data Communications Engineer Location: Washington DC 20004 - Hybrid Mode: Contract Max rate : $50/hr. on C2C District of Columbia ISG department Job Description T029 - Voice and Data Communications Engineer Duties and Responsibilities 1. As part o...

Job Description This job opportunity is part of an RFP process; candidates are invited to submit their resumes detailing relevant experience. Job Title: Senior Helpdesk Specialist Work Location: Washington DC (Onsite) Clearance: Public Trust Required: US citizen or Lawful Permanent Reside...

Job DescriptionCompany Description American Technology Services (ATS) is a Managed Services and Managed Security Services Provider providing unparalleled Information Technology services to businesses, organizations, and government agencies. For over 28 years, ATS has been helping organizations ...

Job DescriptioncFocus Software is seeking a Task Manager to join our program supporting US Department of Transportation in Washington, DC. Qualifications: - Masters or Bachelors degree in Business Admministration, Project Management, Computer Science, or a related field - Project Management P...

Job Description For 35 years, Yorktel has been a reliable supplier of VTC and IT solutions to government and private enterprise around the world. Today we are creating a connected workplace experience with advanced collaboration, cloud services, Unified Communications and Collaboration (UCC), AV ...