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Overview: If you reside in California, please see our ___ for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking an Information Technology Manager. This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. The Information Technology Manager is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities: • Responsible for providing Trapeze software direction, desktop, server and network support for client operations according to Service Level Agreements (SLA). This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets, disaster recovery and other projects as assigned., • Support of analog, Digital, or VOIP telephone System, T-1, fax and DSL lines., • Responsible for supporting local technologies related to transit operations, such as; Mobile Data Terminals (MDT)/in vehicle tablets, and Trapeze reservation software platform., • Manage servers at local division; domain controller, file, application and database (MS SQL SVR)., • Meet and interact with client agencies providing reports and updates for local divisional office., • Close interaction with the client’s IT department., • Managing complex IT projects, IT employees and outside vendors., • Developing strategic operations and investment plans that weight costs, benefits, opportunities and risks of various IT investment approaches., • Controlling and minimize costs., • Highly proficient with Trapeze transit software is a MUST., • Proficiency with Active Directory, relational databases (MS SQL Server preferable) and networking., • Proficient with the company's major IT systems, services and technology frameworks (e.g. cloud computing, server virtualization, application delivery controller, etc.)., • Thorough understanding of computer, server, network, printer and peripheral hardware., • Excellent communication and decision-making skills., • Experience with desktop, server and network management tools., • Experience with Cisco switches and routers., • Familiar with backup and disaster recovery. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

Job Title: Desktop Support Specialist Location: 22nd Century Technologies Dallas Office (approximately 5m west of downtown Dallas) Reports to: Service Desk Supervisor Position Overview: We are looking for a proactive and customer-oriented Desktop Support Specialist to join our IT support team. The ideal candidate will be responsible for providing exceptional technical support to Dallas County employees, assisting with hardware, software, and networking issues, and ensuring that all IT systems are functioning smoothly. You will be the first point of contact for technical support, helping to troubleshoot and resolve problems in a timely and efficient manner. Key Responsibilities: • Provide first-line support for internal employees via phone, email, or chat., • Troubleshoot and resolve technical issues related to software, hardware, networking, and Windows 10/11 operating system., • Configure and maintain software and hardware systems, including desktops, laptops, printers, and other peripherals., • Log and track support requests in the IT ticketing system to ensure timely resolution or escalation., • Assist with setting up and configuring new workstations and user accounts., • Manage and maintain software licenses, applications, and user permissions., • Document common issues and create knowledge base articles for employees to self-solve problems. Qualifications: • 1-3 years experience in an Enterprise Helpdesk or IT support role, including VIP support., • Strong knowledge of Windows 10/11 operating system and common office software (Microsoft Office, antivirus programs, etc.)., • Core understanding of networking concepts (TCP/IP, DNS, DHCP, etc.)., • Excellent communication skills, with the ability to explain technical issues to non-technical employees., • Strong problem-solving skills and the ability to prioritize tasks effectively., • Familiarity with IT ticketing systems (e.g., Ivanti, ServiceNow, etc.)., • Ability to work in a fast-paced environment while maintaining attention to detail., • Strong customer service and interpersonal skills., • Experience with remote desktop support and troubleshooting tools., • Knowledge of Active Directory, email systems (e.g., Outlook), and collaboration tools., • Familiarity with cloud platforms like Microsoft 365 or Google Workspace.

Job Title: Project Coordinator Employment Type: 8 month contract, possible extension/conversion Location: Dallas, TX - 100% onsite W2 Pay Rate: $25-30/hr Akkodis is seeking a Project Coordinator for a contract position in Dallas, TX. You must have a minimum of 2 years’ experience in a project coordinator/assistant role. You will be responsible for supporting the technology team in hardware and software deployments at field locations. Excellent communication and MS Excel skills are required. We are seeking an energetic, motivated coordinator to join a thriving team!! Responsibilities: • Works with technical staff to normalize point of sale system and communications equipment behavior by following scripted instructions and executing them at hundreds of locations (remote dial in, and/or dispatching technicians), • Manages and updates rollout schedules on a daily basis, • Facilitates collection of site surveys and other site-specific information, • Analyzes of site surveys to determine pre-requisite qualifications, • Creating equipment and service requirement schedules for system upgrades, • Monitors progress using methods and checklists developed by the lead project manager, • Monitors and records progress of company and distributor project managers and equipment and service deliveries, • Coordinates and communicates upgrade schedules with field operations, site managers and technical resources, • Codes, processes and records vendor invoices and project expenses as approved by lead project manager, • Provides technical administration for onboarding/offboarding of Retail sites to Mobile/Loyalty App, • Communicates with technical helpdesk to receive site ID change requests, • Works with 3rd party vendors to create, change, or terminate site IDs, • Executes scripts to determine existing site connectivity, • Configures web-based systems to enable functionality at hundreds of locations Skills: • Bachelors Degree in IT preferred., • 2+ years of experience in a project coordinator/assistant role., • Previous experience with IT hardware., • Excellent communication skills (verbal and written), able to keep project schedules and data organized, proficient in Microsoft Suite, ability to multi-task., • Excellent Microsoft Excel skills for ability to combine and analyze large amounts of data from multiple sources., • “Out of the box”, solution-based, process improvement thinking a MUST., • Excellent documentation skills., • Strong communication (written and oral)., • Go-Getter attitude that will push to get the job done and drive projects., • Self-driven, with limited oversight required., • Attentive to detail with focus on accurate and timely results., • Organized and able to prioritize tasks, responding effectively to competing needs. If you are interested in this Project Coordinator Job, then please click apply through Akkodis. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit The Company will consider qualified applicants with arrest and conviction records.

Job Description Title: Vendor Master & Controls Manager Reports To: Director of Working Capital Location: Irving, Texas Work Schedule: M-F / Hybrid Company Overview The organization is a rapidly growing multi-entity services platform operating within field services, infrastructure, and operationally intensive environments. With continued expansion through acquisition, the company is building a centralized finance structure focused on governance, scalable systems, and standardized procure-to-pay processes across multiple business units. Role Summary The Vendor Master & Controls Manager oversees the integrity, compliance, and governance of vendor data and the Accounts Payable (AP) control environment across all business units and regions. This role is responsible for vendor lifecycle management, helpdesk operations, statement reconciliations, and AP-related close activities, ensuring a secure and compliant control environment that supports scalability. This leader will deploy scalable vendor governance frameworks, centralized service channels, and proactive control monitoring to support the company’s rapid growth trajectory. The role also anchors the AP close governance cycle, coordinating with cross-functional teams to ensure subledger accuracy, compliance readiness, and timely close execution. Strategic Objectives & Shared Services Priorities • Governance Framework: Define and enforce enterprise-wide vendor master policies, standards, and approval workflows across business units and systems., • Data Integrity & Compliance: Implement robust vendor validation processes (W-8/W-9, OFAC, bank account verification, TIN checks) to ensure compliance and prevent fraud., • Centralized Service Delivery: Build a unified AP helpdesk and case management model with tiered SLAs, escalation paths, and root-cause analytics., • Controls & Continuous Monitoring: Deploy analytics and exception monitoring tools to detect duplicates, fraud risks, and policy noncompliance in real time., • Close Governance: Standardize the AP close calendar, subledger lock procedures, reconciliations, and business unit handoffs to ensure clean, timely financial closes ., • Scalability: Design policies, workflows, and reporting structures capable of supporting growth without proportional headcount increases. Core Responsibilities • Vendor Master Management:, • Oversee all vendor onboarding, change, and deactivation processes in accordance with policy requirements., • Maintain control documentation, evidence tracking, and approval hierarchies for all vendor data changes., • Ensure segregation of duties and secure master data access within ERP., • Helpdesk & Vendor Relations:, • Lead the AP helpdesk operations and case resolution, establishing SLA tiers and escalation paths., • Build and maintain a self-service portal and knowledge base to improve vendor and internal user experience., • Analyze inquiry trends and drive process improvements to reduce recurring issues., • Statement Reconciliation:, • Oversee vendor statement reconciliations to ensure completeness of liabilities., • Partner cross-functionally to investigate and resolve variances or open items., • Provide visibility into unreconciled balances and aged items through dashboards and KPI reports., • Governance & Close:, • Own the AP portion of the monthly and quarterly close cadence, including subledger locks, aging review, and accrual readiness., • Collaborate with cross-functionally to resolve audit findings and implement corrective actions., • Publish compliance dashboards and report on adherence to key controls, and operational policies., • Continuous Improvement & Scale Enablement:, • Leverage automation, analytics, and master data management tools to reduce manual touchpoints., • Define and monitor performance metrics across data quality, service delivery, and control effectiveness., • Support M&A integrations by onboarding new entities to vendor master and helpdesk frameworks. Qualifications • 7–10 years of progressive experience in Accounts Payable, Vendor Master, or AP Controls within a Shared Services or centralized finance function., • Strong understanding of SoD controls, 1099 compliance, and internal control frameworks., • Experience with ERP systems (preferably Microsoft D365 F&O) and vendor management tools., • Demonstrated success designing and governing scalable AP or vendor data processes in a high-growth environment., • Excellent stakeholder management, communication, and cross-functional collaboration skills., • Analytical and data-driven mindset; proficiency with dashboarding tools (e.g., Power BI) preferred. Key Success Metrics • Data Integrity: Vendor setup accuracy; duplicate/fraud prevention rate; error-free audit results., • Service Delivery: Case resolution time; helpdesk SLA performance; vendor satisfaction., • Financial Control: Compliance results; subledger and reconciliation timeliness; internal control adherence., • Operational Efficiency: Vendor setup and maintenance cycle time; reduction in manual validations; automation adoption., • Scalability & Governance: Successful onboarding of acquired entities; consistency of policy application across regions.

Job DescriptionJob Summary SENA is seeking a Wave Support Staff member to join our technical team. In this role, you will be responsible for supporting the "Wave" system, our internal software used for operations and logistics. You will serve as the primary helpdesk contact for users, troubleshooting technical errors, guiding them through system features, and working with our IT team to resolve bugs. This is an ideal role for an IT professional with strong problem-solving skills and experience supporting business software. Key Responsibilities * System Support: Act as the first point of contact for employees and customers experiencing issues with the Wave application. * Troubleshooting: Diagnose and resolve technical problems (login issues, error messages, system lags) via phone, email, and chat. * Escalation: Identify complex software bugs and escalate them to the IT or Software Development teams with detailed notes. * Documentation: Log all support tickets, interactions, and resolutions in our tracking system to ensure a history of issues is maintained. * Testing: Assist the technical team in testing system updates and new features before they are released to users. * Training: Provide basic training and "how-to" guidance to non-technical users to help them use the Wave system efficiently. Qualifications * Education: High school diploma or equivalent required. An Associate’s or Bachelor’s degree in IT, Computer Science, or a related field is preferred. * Experience: 1+ years of experience in a Technical Support, IT Helpdesk, or Application Support role. * Technical Skills: * Strong ability to troubleshoot software and navigate web-based applications. * Experience with ticketing systems (e.g., Zendesk, Jira) is preferred. * Familiarity with Warehouse Management Systems (WMS) or logistics software is a major plus. * Basic understanding of networking and databases. About SENA SENA is a global leader in innovative communication systems for adventure enthusiasts and professionals. We produce advanced connectivity solutions, including motorcycle helmets and outdoor communication devices using Bluetooth 5.0 and Mesh Intercom™ technology. We are a fast-paced, technology-driven company looking for dedicated staff to support our growing operations.

Job Description Job Summary: We are seeking a Tier 1 Support Staff member to provide phone support technical assistance and troubleshooting to customers experiencing issues with the Sena product. This role requires strong problem-solving skills, the ability to communicate technical solutions clearly, and a customer-first approach to resolving issues efficiently. Key Responsibilities: • Serve as the first point of contact for customers experiencing technical issues with any Sena product., • Diagnose, troubleshoot, and resolve software and system-related problems in a fast paced environment providing real-time support via phone, email, or chat to guide customers through solutions., • Escalate complex technical issues to higher-level support teams when necessary., • Document customer interactions, reported issues, and resolutions in the company's system., • Collaborate with internal teams, including IT and software development, to identify recurring issues and propose improvements., • Assist in constant testing system updates and new features to ensure smooth functionality., • Provide guidance to customers on how to use and understand Sena products more effectively., • Ensure a high level of customer satisfaction by delivering clear and effective solutions. Qualifications: • High school education or equivalent. Typically requires 1-3 years customer support experience or an equivalent combination of experience and college-level education., • Previous experience in technical support, helpdesk, or customer service, ideally in a fast-paced, customer-focused environment., • Demonstrate strong troubleshooting and analytical skills to diagnose and resolve technical issues efficiently., • Exhibit excellent communication skills with the ability to explain technical concepts to non-technical users in a clear and professional manner., • Experience with phone support in an IT environment for a fast paced industry., • Knowledge of basic understanding of software downloads, networking, software installations and hardware troubleshooting. SENA is a global leader in innovative communication systems, offering advanced connectivity solutions for adventure enthusiasts and professionals. SENA pushes the boundaries of technology with a range of products—from motorcycle helmets to communication systems for outdoor sports and industrial environments. Our products integrate cutting-edge technologies such as Bluetooth 5.0 and Mesh Intercom™, ensuring superior user experiences in terms of safety and performance. Whether on the road, in the mountains, or at sea, SENA accompanies its users wherever adventure takes them. #RideConnected Connect with SENA • Facebook: facebook.com/SenaBluetooth, • Instagram: instagram.com/senabluetooth, • LinkedIn: linkedin.com/company/sena-technologies-inc-, • YouTube: youtube.com/@senatechnologies

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job DescriptionSalary: $55,000 $60,000 (Exempt Salary Position) Service Desk Engineer(Full-Time, Exempt) Overview We are a high-performing IT servicesorganization deliveringwhite-glove desktop and infrastructure support to fast-paced, professional environments. Our engineers are trusted partners to the business, known for exceptional responsiveness, deep technicalexpertise, and the ability to independently own and resolve technical challenges thatimpactend users and executives. We are seeking a Desktop Support Engineer to join our team in a full-time, exempt, salaried role. This positionis responsible forthe ownership, troubleshooting, and maintenance of Microsoft, Azure, and endpoint environments while delivering a high-touch support experience to users, including VIP leadership. Depending on business needs, you may be dedicated to a single client environment or provide multi-client engineering support across locations. Compensation: $55,000 $60,000 (Exempt Salary Position) What You Will Own Ability to take ownership of situations while proactively partnering with management. * Flexibility to travel--role may requireneedstotravel when unexpected client needs come up, not just on a fixed schedule. Required Experience • Microsoft 365 (Outlook, Teams, SharePoint), • Windows 10/11 and Windows Server environments, • Active Directory, Group Policy, and permissions management, • VPN configuration and troubleshooting, • File systems, network shares, and backup/restoration practices This is not a helpdesk position. This is an engineering role where you are trusted to take ownership of technical environments, solve problems independently, and serve as a reliable technical partner to the business. Employment Classification This is a full-time, exempt, salaried position. The role requiresthe consistentexercise of discretion, independent judgment, and technicalexpertisein managing and resolving IT issues that impact business operations.

Job DescriptionCompany Description ABOUT STREAM REALTY PARTNERS Founded in 1996, Stream Realty Partners (Stream) began with a vision. Not one focused on bricks and mortar, but with people at its foundation. Headquartered in Dallas, TX and operating in core markets coast to coast, we complete billions in annual transactions in office, industrial, retail, healthcare, land, and data center properties. With millions of square feet of assignments, Stream is one of the fastest-growing, full-service commercial real estate services organizations in the country. Our team of talented individuals have come together to create our distinct culture, best summarized by our firm’s core values: smart, honest, nice, and passionate. For more information, visit and follow Stream on LinkedIn, Instagram, X and Facebook. IMMEDIATE IMPACT. MEANINGFUL CAREER. At Stream, we know our success begins and ends with our people. It is the reason we work hard to attract and retain the best and brightest talent. From day one, you will be an integral member of our high-caliber, collaborative team. We will empower you to apply your energy, expertise, and creativity to meet our client’s needs while instilling you with unsurpassed market knowledge and development opportunities to succeed. When you join Stream, you won’t simply start a new job—you will build a meaningful and impactful career. Job Description POSITION OVERVIEW The IT Business Operations and Procurement Specialist is responsible for supporting IT planning and financial analysis, purchasing, inventory, and asset lifecycle tracking, invoice processing, vendor coordination, contract administration, and software license compliance. This role partners closely with Helpdesk, IT Engineering, Accounting, and Technology leadership to ensure timely acquisition, accurate tracking, compliant usage, and cost-effective management of Stream’s technology resources across all offices. PRIMARY RESPONSIBILITIES Technology Purchasing & Fulfillment • Independently forecast equipment needs based on headcount projections, asset end-of-life schedule, and planned department needs., • Prepare requirements, compare pricing/options, and obtain required approvals from managers/partners., • Create purchase orders (or equivalent), place orders, track shipping, receive goods, and coordinate handoff to deployment teams to meet deadlines., • Maintain supplier records and support purchasing standards/procedures to drive consistency and auditability., • Create the process for managing all IT assets (hardware, network gear, software, and peripherals), • Own the asset lifecycle from receipt to end-of-life: tagging/naming, assignment, warranty status, valuation, refresh/retirement, and secure disposition., • Ensure the asset database remains current and accurate; coordinate with IT teams on changes (moves/adds/changes)., • Lead periodic spot checks/audits and reconcile variances, document root cause and corrective actions., • Manage minimum stock levels (laptops/docks/monitors/ cameras/ headsets/phones), shipping/returns, RMA processing, and secure storage controls., • Partner with accounting to streamline and drive process improvement for the technology invoicing process., • Process invoices for Technology purchases and recurring services; validate invoice accuracy against quotes/POs/receiving records., • Code invoices appropriately and partner with Accounting to ensure on-time payments and accurate departmental/entity allocation., • Reconcile corporate card and other statements to purchase records; resolve discrepancies and track credits/returns., • Manage vendors once onboard, serving as a primary point of contact for selected vendors; coordinate vendor activities (orders, renewals, deliveries, escalations)., • Track vendor performance and support service-level expectations (delivery timelines, contract terms, support responsiveness)., • Support vendor onboarding and offboarding activities. Maintain vendor master information (contacts, account IDs, portals, billing cadence)., • Support negotiation, processing, and administration of Technology-related contracts (e.g. software licensing, telecom, business machines, hardware maintenance, professional services). Coordinate IT contract review activities with Legal, Accounting, and appropriate sign-offs., • Track and manage SOWs, MSAs, change orders, renewal dates, advance notice periods, and key contractual obligations; prepare renewal/termination notices as needed. Maintain changes in Stream contact information with vendors., • Monitor contract spend against commitments and assist leaders with forecasting and budget planning., • Support leaders with analyzing department CAPEX and OPEX spend and variances., • Support leaders with budget vs actuals analysis by tracking costs. Qualifications, • Bachelor’s degree or four years of relevant experience, • 3+ years of experience in an IT business operations role working with technology vendors and managing the technology procurement process, • 2+ years of experience with IT accounting including general ledger accounting, expense coding, variance analysis, CAPEX/OPEX, etc., • Working knowledge of procurement life cycle, IT asset life cycle and periodic audits, • Excellent communication skills (both verbal & written), • Strong organizational skills, • Solid financial management acumen, • Technical writing skills, • Proficiency with Microsoft Word, Excel, PowerPoint and Outlook applications and mobile apps, • Experience or familiarity of various technology solutions (software, hardware, subscriptions), • Hands on experience with Workday FIN is a plus Additional Information Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sexual orientation, gender identity, age, national origin, disability, military status, or any other reason prohibited by law. Stream Realty Partners offers competitive salaries, bonuses, medical/dental/vision insurance, pharmacy benefits, health savings account, flexible spending accounts, 401(k) plan with company matching, PTO, and holiday pay. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons. To apply for a position, please visit our website at

Job Description Application Deadline: March 8, 2026 or until position is filled General Summary This position ensures proper installation, operation and maintenance of employee’s hardware and software. The person in this role provides technical support to employees both in-person and remotely. The IT Support Specialist receives, prioritizes, documents and actively resolves end user help requests. Essential Duties/Responsibilities • Build and install computer systems (Windows and Mac) and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards, • Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications., • Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance, • Identify, log and resolve technical problems with software applications or network systems, • Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary., • Explain and document technical issues in a clear way to clients, • Accurately record, update and document requests using the IT Support ticketing system., • Identify potential changes and system improvements to present to senior team leaders for consideration and implementation, • Ensure that work is carried out within agreed service levels and in accordance with department guidelines, • Perform user account maintenance in systems and applications related to employee hire, termination and transfers, • Assist with physical and logical security, ensuring that company security controls are functional and operating correctly, • Ensure that the Company is compliant with software licensing, network and systems legal requirements, • Work may require infrequent weekend and evening work and as well as travel to remote locations, • Meet fiscal requirements while ordering new equipment including printers, monitors, computers and other devices, • 2 years of computer knowledge working in Windows, Mac OS X, helpdesk and IT related experience, • Degree or certification in computer or technology related field preferred, • Must be knowledgeable in all aspects of computer support, and possess good problem-solving skills, • Solid understanding of UNIX/Linux, Routing, switching, networking, security and general computer repair, • Job requires the ability to manipulate small tools required to repair and replace components in desktop and laptop computers, • Excellent Customer Service in Face-to-Face, Telephone or Electronic Interaction. This position is not only a technical worker but often deals directly with the customer (internal), offering advice, training, solutions, and guidance, and will greatly influence the customer opinion of the team., • Must be able to work with confidential information in a secure and professional way, • Employee remains in the sitting position for prolonged hours. Employee is occasionally required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus., • Employee will regularly be required to work in tight spaces, under desks, in closets, equipment racks, overhead cable management, ceilings and under raised floors, • Working conditions may include being in an open (shared) cubicle/workspace area. Please feel free to review our Benefits at the following link:

Job Description SUMMARY The Systems Administrator is responsible for driving automation and enhancing the organization’s security posture through innovative scripting and process optimization. They will also serve as a backup to the IT Manager in being able to handle urgent business issues. This role oversees the administration and maintenance of Identity and Access Management, Windows and Linux servers, Cisco Meraki network appliances, and key cloud platforms such as Microsoft Entra, Microsoft 365, and Salesforce. Additionally, the Network Administrator ensures robust logging, monitoring, and compliance across all systems to support a secure, efficient, and scalable IT environment. This role is based in Mesquite, allowing this individual to help with any network issues that impact our Service lines or Distribution issues. RESPONSIBILITIES • Automate routine IT tasks and workflows using scripting (PowerShell, Bash, Python), • Deploy and apply patches/updates to Windows and Linux servers, • Configure, update, and maintain Cisco Meraki network appliances, • Implement and manage security controls across on-prem and cloud environments, • Administer Microsoft Entra, Microsoft 365, Salesforce, and other cloud platforms, • Configure and maintain logging, monitoring, and alerting systems, • Manage backup and recovery processes for Windows and Linux servers to ensure data integrity and business continuity, • Troubleshoot system/network issues and escalate/resolve timely, • Develop and maintain technical documentation, • Responding to escalated or advanced helpdesk incidents, • Bachelor’s degree in Computer Science, Information Technology, or a related field – or equivalent experience, • Minimum 2 years of professional experience in systems administration (Windows, Linux, networking), • Certifications such as Microsoft Certified: Azure/ATP, AWS Certified SysOps, or Cisco Meraki specialization, • Experience with SIEM tools (Splunk, ELK, etc.), vulnerability scanning, • Familiarity with Infrastructure-as-Code tools (Terraform, Ansible, etc.), • Knowledge of networking fundamentals: TCP/IP, DNS, firewalls (including Meraki), • Prior exposure to IT compliance standards (NIST, CIS benchmarks), • Operating Systems: Windows Server (Active Directory, Group Policy), Linux/Unix, • Networking: TCP/IP, DHCP, DNS, firewall configuration, VPNs, • Scripting & Automation: PowerShell, Bash, Python for DevOps and task automation, • Cloud Platforms: Microsoft Azure/Entra, Microsoft 365, Salesforce, • Patch Management & Logging: Use of patch tools, configuring logging and monitoring pipelines, • Infrastructure Tools: Terraform, Ansible, CI/CD pipelines, and basic Version Control, • Strong analytical and problem-solving aptitude, • Excellent written and verbal communication, • Ability to manage multiple tasks and prioritize under pressure, • Team player with strong collaboration skills, • Attention to detail and a proactive mindset

Job Description Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Application Support Specialist FLSA Status: Non-Exempt Department: IT Reports To: Manager of End User Experience Jackson Walker, the largest law firm in Texas, has an exciting full-time employment opportunity for an Application Support Specialist in our Dallas office. The Application Support Specialist serves as the first point of contact for customer technology requests via telephone or email; responds to customer requests and solves technology issues, while taking detailed notes in our incident management system of steps for resolution; and manages the flow of other requests. ESSENTIAL DUTIES & RESPONSIBILITIES: Specific duties of this position include, but are not limited to: • Provide 1st and 2nd level support for firm-approved applications and technology equipment., • Deliver high-level customer service in a fast-paced environment with the ability to stay positive under pressure., • Produce documented details of all service calls in the ticketing system., • Participate in and understand the life cycle of application deployments, including application installation, testing, deployment, support, and upgrades., • Maintain an in-depth understanding of the needs and issues of customers, departments, and practice groups., • Maintain an in-depth knowledge of assigned application sets, focusing on those assigned to become the Subject Matter Expert (SME) for both the end user and from the troubleshooting side., • Create and maintain Knowledge Base articles for end user support issues., • Monitor support issues related to the assigned applications., • On assigned SME applications, participate with the project team on upgrades and keeping communications open so that the TRC, the IT Department, and user community are informed., • Troubleshoot application problems, acting as liaison between the customer and the application owner, and at times with the vendor that may be engaged to resolve issues., • Advanced MS Office Skillset – Certifications in Word, Outlook, Microsoft 365 preferred., • Critical Thinking and Problem-Solving Skills – Ability to work in a fast-paced environment and use these skills to resolve issues for end users. This includes skills of asking good questions and actively listening in order to focus on the problem the customer is facing., • Ability to build relationships with end users and staff to provide next-level support and a culture of collaboration., • Technical Expertise – Continual and self-paced improvement of technical expertise, specifically mastery of the Firm’s applications and other technology., • Ability to be self-directed, stay on top of deadlines and follow up with assignments that are outside of answering service calls., • Communication skills necessary to follow instructions effectively from a diverse group of clients, attorneys, and staff to provide information with courtesy and tact by e-mail, telephone, or in-person., • Communication skills necessary to document, follow, and communicate complex technical processes and instructions., • Ability to use a computer, keyboard, and other standard equipment., • Ability to review and interpret documents and data, with or without reasonable accommodations., • Ability to communicate effectively in person, over the phone, and through written correspondence., • Ability to lift and move PC equipment, printers, and other hardware up to 30 pounds, with or without reasonable accommodations. Education: • Thorough knowledge of complex automated information systems management as normally acquired through a Bachelor’s degree in MIS, computer science, or business administration; or the equivalent experience. Years of Experience: • Normal office environment with little exposure to excessive noise and temperature., • Ability to travel via private or public conveyance as may be required for support role. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by applicable federal, state, or local law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at

Job DescriptionNetwork Administrator & IT Support Specialist Location: Grand Prairie, TX (Traders Village) Traders Village—the largest weekend marketplace and entertainment destination in Texas—is hiring a Network Administrator & IT Support Specialist. This is a hands-on role that blends network and systems administration with direct IT support for our staff and operations across Grand Prairie, Houston, San Antonio, and Western Playland in Sunland Park, NM. We’re looking for someone who can keep a complex multi-site environment stable while also jumping in to solve end-user problems. If you’re equally comfortable configuring switches and calming down a frazzled cashier with a broken POS, this job is for you.What You’ll Do • Maintain and monitor switches, access points, and multi-site network connectivity (fiber, copper, wireless, VPN tunnels)., • Administer Windows Server 2025, Active Directory (hybrid with Microsoft 365), and Hyper-V virtual environments., • Manage Microsoft 365 services: Exchange Online, SharePoint, Teams., • Provide front-line IT support for staff, including POS systems used for tolls, food, and rides., • Install, configure, and troubleshoot desktops, laptops, printers, and peripherals., • Create and maintain IT documentation, manage hardware/software inventory, and assist with procurement., • Provide on-site weekend support during business operations.What We’re Looking For, • Minimum 3 years proven experience in network administration + helpdesk support., • Strong skills with Windows Server, Active Directory, Hyper-V, and Microsoft 365., • Solid understanding of TCP/IP, DNS, DHCP, VPNs, and hands-on with Ubiquiti gear., • Experience with POS systems a plus., • Strong troubleshooting ability and clear, customer-friendly communication., • Ability to balance multiple priorities, work independently, and travel occasionally to other sites., • Associate’s or Bachelor’s degree in IT (or equivalent experience)., • Must be able to work weekends regularly.Why Join Traders Village?, • Be part of a small, dedicated IT team supporting a unique, fast-paced business that combines flea markets, food, rides, and entertainment., • Opportunity to work across multiple disciplines: network infrastructure, servers, cloud, and end-user support., • Competitive pay and benefits., • A role where your work directly keeps our business running every weekend. Powered by JazzHR FDRHcPMaC5

Job Description Introduction The Technical Support Specialist provides 1st & 2nd line IT support across the organization via the ServiceNow ITSM platform, email, phone and in-person walk-up cases in our Dallas, TX office. This role is a hybrid role with occasional work from home days and limited travel to our office locations across the US. Location: 5910 N Central Expressway Suite 500 Dallas, TX 75206 As the public face of the IT support team, you will ensure high quality support is provided to all users and departments within Amwins and that all incidents/problems are recorded and managed in the Service Desk system. You will inform the Technical Support Manager or wider IT leadership team of any incidents and/or problems (internal and external) that may impact the business. Responsibilities • Monitor the service desk platform, identify and set the priority level of all requests/tickets received and resolve issues or reallocate to wider teams where applicable. This includes, but is not limited to:, • Assisting with the configuration of all PCs & laptops used within the group., • All printers used within the group., • Mobile devices within the group (including mobile device management via Intune)., • Provide basic in-house training to staff in relation to Microsoft Office programs and other supported bespoke software/applications as and when required., • Engage in the procurement of IT hardware, software, consumables and telecoms equipment, in accordance with the corporate procurement policy and working alongside the IT Asset team and IT Asset Manager., • Provide 1st & 2nd line IT support to all users, ensuring a good to outstanding level of support from initial incident acknowledgement through to resolution., • Report any incidents/service impact issues that could impact the business to the Technology Support Manager., • Ensure daily administrative duties (updating tickets, following up on logged cases, escalating where appropriate) of the service desk are completed., • Ensure IT support projects, tasks and assignments are carried out in a professional and timely manner., • Utilise the service desk system to effectively log the nature of support queries, manage workload and prioritise support cases according to Service Level Agreements (SLAs) set by the IT leadership team., • Promote the use of IT tools within the business, allowing staff to work more effectively., • Undertake project work on occasions, and plan and deliver solutions in a timely manner., • Manage on-site hardware, such as MFDs (printers), including troubleshooting and toner replacement as well as meeting rooms/internal events equipment., • Ensure that all office hardware is maintained to a good working standard. Knowledge/Skills/Qualifications • Advanced knowledge of Microsoft Office 365, including Exchange, Intune and Entra., • Knowledge and experience of Active Directory Users and Computers., • Knowledge and familiarity of networking, including DHCP, TCP/IP, DNS, IP addressing, network protocols and the ability to diagnose and resolve such issues., • Knowledge and background of IT helpdesk/support and working with technology., • Experience of working in an office, providing both in-person and remote support to staff., • Exposure to meeting room and event support, including Crestron and Logitech hardware and Microsoft Teams/Zoom/Google software., • Maintain documentation of IT systems and procedures, alongside the IT Service Desk team., • Identify the root cause of issues and recommend appropriate solutions in line with the IT Acceptable Use Policy, while being mindful of the user being supported., • Demonstrated experience of Insurance industry (desirable, but not essential)., • Ability to work on your own and within a team., • Project-based skills (ITIL, desirable, but not essential)., • Excellent communication skills and the ability to communicate technical information clearly and effectively to users with varying levels of technical expertise., • Experience providing support to executives and senior leaders, remaining calm and professional in a fast-paced environment., • Customer-centric, with attention to detail., • Experienced in "hands on" maintenance of hardware, including repairs (beneficial, but not essential)., • Willingness to travel to other offices Supported Programs/Software/Applications • Microsoft 365 apps (including, but not limited to: Outlook, Teams, Power Platform, Exchange, Word, PowerPoint, Excel, OneDrive), • Intune (Mobile Device Management), • Entra, • SharePoint, • Intune Company Portal, • VPN (GlobalProtect), • ServiceNow ITSM platform, • Crestron/Logitech/Neat meeting room equipment, • Windows OS (Windows 10, 11), • Citrix, • Aternity (asset monitoring), • Insurance systems: IMR, GlobalXB, PPL, UniQuote)

Job Description Job Title: POS Administrator – automotive care and car wash industry (DRB) Job Type: Fulltime Salary, Some Travel Required Job Experience Level: Minimum 5 Years of POS Support Experience Job Summary: We are looking for a motivated and skilled POS Administrator to join our dynamic IT team. We are seeking an experienced and proactive POS Administrator with deep expertise in DRB Point-of-Sale systems to support and optimize our car wash operations. This key role will oversee the administration, troubleshooting, and continuous improvement of our POS infrastructure, while also leading POS-related projects and maintaining strong vendor relationships. Key Responsibilities: Qualifications & Skills Required • 5+ years of experience administering DRB POS systems in the car wash industry or a similar retail environment., • Proven experience leading technical projects and cross-functional teams., • Strong technical troubleshooting skills (hardware, software, network)., • Excellent organizational and communication skills., • Experience working with vendors and third-party technology partners., • Ability to work independently and manage multiple projects., • Willingness to travel to car wash sites as needed. Perform remote implementations., • Participate in rotational on-call support, addressing after-hours IT needs. (Weekends: 9:00 AM – 7:00 PM EST (currently). On-call support is only required for critical issues, and the volume of issues during these hours is typically very low)., • Provide IT support and administrative assistance as needed, including helpdesk tasks and system administration responsibilities delegated by the VP of IT, such as managing O365 end-user accounts, configuring access and permissions, supporting and deploying IT hardware, and troubleshooting technical issues for staff. Preferred: • Experience with POS LPR technologies., • Familiarity with car wash tunnel control systems., • Experience in automotive services, including full detailing, interior cleaning, oil changes, and emissions/state inspections., • Background in IT support or O365 systems administration is a plus. Why Join Us? • Opportunity to work in a collaborative and innovative environment., • Exposure to diverse technical challenges across IT & POS operations. Car Spa, Inc. is an Equal Opportunity Employer.

Job Description Are you an experienced IT professional with a knack for leadership and a passion for the food distribution industry? Join our team as aRegionalIT Manager at our Irving distribution center! We are seeking a talented individual to oversee IT operations across multiple locations, ensuring seamless technology integration and optimal performance tosupportour business objectives. Job Title:RegionalSystem SupportManager Reports to:System SupportGroup General Manager NationalSystem SupportAnalyst General Manager Shift:TBD Pay:$85-$95K Job Purpose:To provide managerial, operational, and workingsupportfor all ofthe IT and telephonic needs of the warehouse. Essential Duties and Responsibilities: Position will report directly toSystem SupportGroup General Manager, NationalSystem SupportAnalyst General Manager, and Warehouse Managers.Supportas a Team Leader toRegionalSystem SupportTeams, supporting and directingthem in efforts tosupportwarehouse and transportation operations, and thesystemsused tosupportall company operations. Will receive direction andguidance from corporate IT, Networks, Desktop, and Security for IT standards,policies, and procedures as it relates to topics listed below. Travel is arequirement in this position, based on needs, necessities, and projects. Networking • Assists in the planning and implementation of additions, deletions andmajor modifications to the supporting local IT infrastructure., • Implements network security at the local level as established by CorporateSecurity Director., • Oversees the administration and maintenance of the site s ITinfrastructure, and directs ITsupportpersonnel when necessary., • Oversees the administration of the company's LAN. Telephony • Manages and develops upgrades to the company's telephonesystematthe national and local levels., • Oversees all telephone changes, including routing for seating assignments. Training and Lab Maintenance • Oversees the administration and maintenance of computer stations and software for company training programs and provides additionalsupportif necessary. InternalSystems • Oversees troubleshooting,systemsbackups, archiving, and disaster recovery and provides expertsupportwhen necessary. • Works with project teams tohelpimplement internalsystems. HelpDesk Administration • Oversees allhelpdesk activities at theregionaland local levels., • Responds to escalatedhelpdesk issues., • Oversees the administration and maintenance of our tracking software., • Interacts with internal clients on all levels tohelpresolve IT-related issues and provides answers in a timely manner. Asset Management • Builds and maintains vendor relationships and manages the local purchase of hardware and software products. • Manages the purchasing of all software, hardware and other IT supplies at the local level. Ensures that company assets are maintained responsibly. • Designs, and prepares daily and monthly reports as needed by corporate and the General Manager • Overall responsibility for the management of good sanitation and safety practices through out the warehouse technology areas. Minimum Requirements: • Excellent communication skills and the ability to be a self-initiator who canimplement and manage all warehouse distribution programs as directed bycorporate, the Human Resource Manager, and the General Manager., • Extremely high level of Computer Networking, WMS, and TMSsystemliteracywith knowledge and certifications in LAN if needed., • Logistics knowledge, EDI knowledge, troubleshooting knowledge required toprovide expeditedsupport., • Management skills for high level tiersupport., • College level training or a minimum of 4 to 5 years experience in the areas ofsystemsmanagement.

Job DescriptionDescription: IT Support Specialist Dallas, TX Technology Description At TelyRx, we’re revolutionizing access to essential medications by combining cutting-edge technology with a patient-centered approach. Inspired by our mission of "A Faster Way to Wellness", we strive to simplify healthcare and provide seamless, hassle-free access to the medications people need. As part of our growing team, we are seeking a flexible and enthusiastic IT Support Specialist to join our IT department. This role offers a unique opportunity to work closely with senior staff, gain hands-on experience in infrastructure maintenance and troubleshooting, and contribute to exciting projects. If you’re passionate about IT, eager to learn, and ready to grow, we’d love to hear from you! Full Time / Salary = $50,000 - $60-0000 This is a fully on-site opportunity , based out of Dallas pharmacy (Irving, TX); must be located in Dallas-Fort Worth-Arlington. We welcome applications from candidates outside the Dallas-Fort Worth-Arlington area, but applicants will be personally responsible for covering relocation costs. Key Responsibilities • Provide troubleshooting and resolution for hardware, software, and networking issues., • Assist in maintaining servers, network devices, and other critical IT infrastructure., • Update system records, document procedures, and maintain accurate inventory of IT assets., • Collaborate with senior IT staff on infrastructure-related projects, ensuring timely and effective implementation., • Continuously learn new technologies and apply them effectively to daily tasks., • Monitor network and system performance, escalating issues as necessary. Basic Qualifications • 1+ years of experience in IT support, helpdesk, or a similar role., • Familiarity with Windows, Mac, and Linux operating systems., • Basic understanding of networking concepts (e.g., DNS, DHCP, TCP/IP)., • Experience with troubleshooting end-user devices such as PCs, printers, and peripherals., • Strong written and verbal communication skills., • Ability to learn new technologies quickly and apply knowledge effectively. Preferred Qualifications • Associate’s or Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience)., • Certifications such as CompTIA A+, Network+, AWS, AZ-900, AZ-104 or other industry relevant certifications., • Hands-on experience with Active Directory (Entra) and basic system administration skills., • Exposure to tools like ticketing systems, MDM platforms, or IT monitoring tools., • Proven ability to balance multiple tasks while maintaining attention to detail. Benefits • Health Coverage: Comprehensive health, dental, and vision insurance., • Retirement: 401(k) plan with company match., • Time Off: Generous paid time off policy., • Career Growth: Opportunities to grow within a rapidly expanding company.

Job Description Our Vision: Empowering people with long-lasting, high-quality sportswear helps them succeed in their own lives, and makes them proud to be a part of something bigger than themselves. Our Mission: Our objective is to be the world's best sportswear supplier for retailers, companies, and teams. Our Location: Our Dallas Fulfillment Center (DFC) is located in Grand Prairie where we have 200,000+ square feet of state of the art production and inventory. We will maximize our facility with two shifts of production, five days per week. We enjoy a culturally diverse workforce and promote team orientated solutions to delight our customers. Job Summary: Job Summary: The position’s primary responsibility is to support and manage Cutter & Buck’s systems that interface with the organization's global ERP system (Infor’s M3 and WMS and other modules) at the Dallas Fulfillment Center (DFC) located in Grand Prairie. You will work with both office and warehouse staff, troubleshoot system errors, support user maintenance requests, and ensure the WMS and its accompanying system are functioning as needed. These systems include, but are not limited to • An inventory control and goods-to-person picking robotic system, • Order flow control hardware and software, • Custom customer label design management for Value Added Services The position collaborates with the System Support Specialist and others in the New Wave North America Information Technology organization to support this role. This role will administer various other software applications used throughout the DFC that interface with the warehouse management system. This is a hybrid role with periodic on-site requirements and support needs. Applicants must regularly be available for on-site work and within driving distance of the DFC. Essential Functions: • Support the warehouse management system including:, • Perform extensive testing for updates to AutoStore, Kardex, SVT and Putwall., • Troubleshoot problems with AutoStore, Kardex, SVT and Putwall. This includes working directly with the vendors for any Production or Software Update issues., • Understand and analyze business processes and work with users on how to best utilize the systems., • Troubleshoot system issues, interface with vendor support to resolve issues., • Manage the interfaces between the warehouse management system and other systems that connect to the WMS., • Working in the WMS is crucial to be able to support the systems that interface with the WMS. This requires an understanding of the WMS, Embroidery Development System and Interform. Will also occasionally provide end user support of the WMS., • System configuration., • Master data maintenance., • Create new queries and reports as required by the business., • Assist System Support Specialist with the Embroidery Development System, including testing and end user support., • Assist System Support Specialist with converting VAS Labels and Tags from Bartender to use Interform. Interform is the new print solution for Infor., • Assist System Support Specialist new VAS Tag and Label requests., • Assist System Support Specialist with development of new Forms or Labels in Interform used by the WMS., • Assist with testing as needed for the Infor WMS and M3 ERP projects., • Provides backup to the System Support Specialist as needed., • Along with IT Helpdesk team, provide secondary general IT user support at the facility as needed. Knowledge, Skills, Experiences and Abilities: • Experience supporting a warehouse management system for a large Fulfillment Center. Recent experience with Infor WMS for quickly transitioning to the new system., • Experience as a business analyst working with directly with users on process matters and deriving and deploying solutions., • Experience with AutoStore ASRS, SVT and Kardex software that runs the AutoStore ASRS., • Experience with Label Design programs like Interform and Bartender., • Experience interfacing directly with software vendors to efficiently resolve issues., • Experience with SQL preferred., • Experience with WMS system implementations preferred., • Able to effectively balance project work with daily maintenance and user support., • Organized and process oriented. Diligent with documentation., • Able to take a structured and thorough approach to troubleshooting, analysis, testing and deployment., • Able to effectively interface and communicate with all levels of users, management and vendors., • Must be a team player with a desire to learn and develop professionally., • Must have a helpful attitude for effective user support. Work Environment: • Reasonable proximity to Grand Prairie, Texas is required for mainly onsite work., • On site is a professional office environment and a warehouse environment; business-casual dress. Mindset and orientation: • Adoption of Cutter & Buck’s Mission and Values., • Maintaining a customer-first position., • Ability to organize, prioritize, multitask, and demonstrate flexibility in a dynamic, fast paced environment., • Embrace challenges, learn from criticism, and be willing to see effort as the path to mastery. Education and Prior Work Experience: • Bachelors degree in Computer Science, Business Management or related field required. A mix of education and experience may be substituted for this requirement., • A minimum of five years of recent prior relevant work experience., • May require overtime as appropriate. Our Workplace: Employees shall work in a non-hostile work environment. That is, the employee is expected not to engage in any activity that unreasonably interferes with performance of any other employee, such as sexual harassment, unlawful discrimination or any other behavior that unduly demeans or intimidates another employee. Our Employees: Full Time Employees enjoy employer subsidized medical, dental and vision eligibility, Paid Sick leave and Annual Vacation leave. Employees are also eligible for participation in our 401k plan with company match and ten (10) paid holidays in a calendar year. Cutter & Buck is proud to be an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. E-Verify: We verify the identity and employment authorization of individuals hired for employment in the United States. We maintain a drug-free workplace and perform pre-employment post-offer substance abuse testing, complete post-offer background check are required for all positions. A clear driving record may be required for Safety Sensitive and Sales positions. Cutter & Buck, Inc. is a socially responsible company.

Job Description Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people. If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. Position Description Job Title: Systems Administrator (Microsoft Dynamics 365 Field Service) Reports To: Sr. Project Manager FLSA Status: Exempt Location: Shared Services Office, Irving, TX (Hybrid) Summary: The Systems Administrator for Field Service Software is a pivotal role responsible for the successful management, maintenance, implementation, and enhancement of our field service support software. This position combines technical expertise with strong project management and communication skills. The Project Manager will be the primary liaison between our field operations and the development teams, ensuring the software meets business needs and users are fully trained and supported. This role requires someone with a training background and a strong grasp of systems and workflows, enabling them to clearly and concisely communicate with the service department. Essential Duties and Responsibilities: Field Service Enhancements: • Collaborate directly with developers to create and test new software features., • Communicates the front-end user workflows to the development team, ensuring a seamless translation of business needs into functional enhancements., • Serve as the first point of contact for all field service support needs, addressing inquiries and troubleshoots from users., • Manage helpdesk tickets by proactively providing go-live support and assisting in self-service errors., • Update process documentation and roll out new features and fixes via email and live training sessions., • Actively solicit and incorporate user feedback from training sessions to continuously improve the training materials and content., • Document and maintain comprehensive process flows and standard operating procedures (SOPs) for all software functions., • Trains on new curriculum and ongoing refresher courses, • Lead and support various special projects as assigned., • Regular, consistent and necessary to meet the needs of the business, • Performs other duties and responsibilities as assigned, • Must conduct self in an ethical, legal, and responsible manner at all times, • Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills, • Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company., • Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists, • Open and transparent with a strong work ethic as well as the ability to handle sensitive and confidential information., • Strong attention to detail, • Ability to work in a fast-paced environment, • Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time, • Associate's degree and/or 3+ years of experience in software support systems., • HVAC industry knowledge is a plus., • Proven experience in training and public speaking., • Ability to understand the software system from a technical standpoint and translate that knowledge for a front-facing training role., • Experience with Microsoft Dynamics 365 with a focus on field service is a plus., • Familiarity with Finance & Operations (F&O)., • A process-driven mindset with a high degree of attention to detail., • Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position's primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. Frequent travel may be required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. • Must be able to walk, bend, stand, and reach constantly during a workday., • Must be able to lift 15 – 20 lbs., • Standing for long periods of time (4-5 hours) occasionally, • Must be able travel via plane or car to events Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Job Description Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job DescriptionSalary: If this describes you - We need to talk! While you sometimes move too quickly, do you enjoy "spinning plates" and thrive in an environment with lots of moving parts? Are you a detail oriented perfectionist who gets the job done? Are you energetic and like variety when it comes to doing multiple tasks? Is your communication loaded with details and delivered in quick bursts?Are you an optimistic person that has a naturally persuasive style? At Austin Lane the Help Desk Technician provides frontline technical support for managed services clients by responding to and resolving service tickets. This role focuses on troubleshooting technical issues, assisting end users, and ensuring timely resolution while delivering excellent customer service. Responsibilities and Duties • Respond to IT support tickets in a timely and professional manner., • Diagnose and resolve hardware, software, networking, and user-access issues., • Provide support both remotely and in person., • Properly document issues, root causes, and resolutions within the IT Helpdesk tracking system., • Set up, configure, and deploy computers, printers, scanners, and mobile devices., • Install and configure Windows OS, Microsoft Office 365, Teams, and business applications. Qualifications and Skills • 3-5 years of technical experience in help desk customer support., • CompTIA A+ Certification required, • Knowledge of computer operating procedures, network protocols, system software products and applications and multi-vendor environments, • Knowledge of multiple backup technologies including Tape/Disk/Cloud and understanding on use cases each may be applied, • Familiarity with ticketing systems and remote support tools., • Strong troubleshooting, communication, and customer service skills., • Ability to manage multiple tickets and prioritize workload effectively., • Windows operating systems: 10/11, Server 2016, 2019, 2022, • Microsoft Exchange 2016, 2019, • Microsoft Office 2019/365, • Microsoft Cloud Solutions such as Azure, Microsoft 365, Intune, EntraID, • Wireless Infrastructure, • Virtualization, Hyper-V/VMWare, ESXI, • Cyber Security Hardening Techniques & Best Practices

Job Description Dallas Market Center is seeking a motivated and customer focused Helpdesk Technician I (Tier 1) to join our onsite IT Support team. If you’re passionate about technology, energized by solving problems, and eager to gain real world experience in a supportive environment, this is the perfect opportunity to launch your IT career. As our first line of technical support, you will be the friendly and trusted voice that helps end users resolve everyday issues—whether it’s troubleshooting hardware, assisting with software questions, or helping employees regain the access they need to do their best work. You’ll follow established procedures, learn to triage and escalate effectively, and grow your foundational IT skills with guidance from experienced team members. This role is ideal for individuals who are early on their IT journey, curious by nature, and excited to learn something new every day. If you thrive in a collaborative environment and enjoy helping people, we want to meet you. Essential Duties and Responsibilities • Serve as the first point of contact for IT support requests via phone, email, ticketing system, and in-person support., • Provide Tier 1 troubleshooting for common issues related to:, • Windows desktops and laptops, • Basic application support (Microsoft Office, Office 365), • Password resets, account access, and user permissions, • Printers, peripherals, and basic hardware issues, • Accurately document incidents, requests, and resolutions in the ticketing system., • Follow established troubleshooting procedures and knowledge base articles., • Escalate unresolved or complex issues to Tier 2 or higher-level support teams in a timely and well-documented manner., • Assist with the setup, deployment, and replacement of end-user equipment (PCs, monitors, peripherals)., • Support basic mobile device setup and troubleshooting (iOS and Android) as needed., • Maintain a professional, courteous, and customer-focused approach always., • Assist with inventory tracking of IT equipment and supplies., • High School diploma or equivalent required, • Excellent problem-solving, communication, and customer service skills., • Proven experience in IT support, either professionally or through extensive personal experience assisting friends, family, and home networks, with a strong focus on user-centric service., • Familiarity with PC hardware/software, networking devices, and various IT systems., • Proficiency with Windows operating systems, Microsoft Office applications, and Office 365., • Ability to sit in an office environment for most of each day., • Ability to stand/walk for extended periods during market events. Dallas Market Center is the largest wholesale marketplace in North America, connecting retailers and designers with top manufacturers in home décor, gifts, lighting, and fashion. Our IT team is integral to keeping a 5-million-square-foot campus running seamlessly, supporting everything from digital collaboration to large-scale trade shows. You’ll gain exposure to a wide range of technologies and opportunities for professional growth while being part of an enduring yet forward-thinking organization. Company DescriptionDallas Market Center is a global business-to-business trade center and the leading wholesale marketplace in North America connecting retailers and interior designers with top manufacturers in home decor, furniture, gifts, lighting and fashion. Inside its dynamic, five million square foot campus near downtown Dallas, nearly 200,000 customers from all 50 states and 85 countries seek industry trends, business education and new products via open-daily showrooms and from exhibitors participating in trade events held throughout the year. Benefits -\tMedical, Dental, Vision, and Pet Insurance -\tLife and AD&D Insurance at no cost -\t401(k) with company match -\tPaid time off and holidays -\tEmployee discounts at food outlets onsite, including Starbucks -\tWellness offerings such as flu shot clinics and CPR certification -\tFree, covered parking with secure card access -\tAccess to private events such as trade shows, sample sales, and seminarsDallas Market Center is a global business-to-business trade center and the leading wholesale marketplace in North America connecting retailers and interior designers with top manufacturers in home decor, furniture, gifts, lighting and fashion. Inside its dynamic, five million square foot campus near downtown Dallas, nearly 200,000 customers from all 50 states and 85 countries seek industry trends, business education and new products via open-daily showrooms and from exhibitors participating in trade events held throughout the year.\r\n\r\nBenefits\r\n•\tMedical, Dental, Vision, and Pet Insurance\r\n•\tLife and AD&D Insurance at no cost\r\n•\t401(k) with company match\r\n•\tPaid time off and holidays\r\n•\tEmployee discounts at food outlets onsite, including Starbucks\r\n•\tWellness offerings such as flu shot clinics and CPR certification\r\n•\tFree, covered parking with secure card access\r\n•\tAccess to private events such as trade shows, sample sales, and seminars

The ERP System Administrator is responsible for assisting with a new ERP implementation and managing, maintaining, and optimizing the new system going forward. Act as a technical liaison for Workday helpdesk tickets.

Customer Service Representative.We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions.In this role, you will handle inbound inquiries, troubleshoot basic techni

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are looking for help

Service Desk or HelpDesk support. Service Desk Agent job responsibilities include:. Strong customer service skills (written and verbal).

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for help desk representatives to support inbound customer service, technical support, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the most recognizable brands in the world. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat, • Listen to customers, understand their needs, and resolve customer issues, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize knowledge base and training to accurately answer customer questions, • Create and maintain customer CRM records with accurate call details, • Accurately document call resolution in appropriate systems, • Strictly follow client process for handling financial issues and inquiries, • Comply with requirements surrounding confidential information and personal information, • Follow all required scripts, policies, and procedures, • Adhere to all attendance and work schedule requirements including all scheduled training Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age, • High School Diploma or Equivalent, • Minimum of three (3) years in a call center environment, • Minimum of (1) year of experience in a customer service service role, • The ability to multi-task using multiple screens and systems while talking on the phone with customers., • The ability to type swiftly and accurately 30-45 Words per minute, • The ability to read and speak English fluently, • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint), • Excellent organizational, written, and oral communication skills, • The ability to multi-task across multiple systems and screens while speak to customers., • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Strong team orientation and customer focus with a positive attitude, • Highly reliable with the ability to maintain regular attendance and punctuality, • Aptitude for issue identification and problem solving, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • An aptitude for conflict resolution and problem solving, • The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling, • Associates Degree or higher is a plus, • Relevant experience in banking or financial services is a plus, • Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus, • Bilingual Spanish - Extremely Beneficial

This role requires the ability to work lawfully in the U.Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.Now hiring for new training classes starting in May 2026!.At Spectrum, we keep our customers conne

This role requires the ability to work lawfully in the U.Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.Now hiring for new training classes starting in May 2026!.At Spectrum, we keep our customers conne

The Dallas Animal Urgent Care Client Experience Specialist is primarily responsible for care of our human clients.A successful candidate has the ability to direct, prioritize, and manage multiple patients simultaneously.Soft skills include working with clients, patients, veterinarians, animal care s

Healthcare Customer Service Representative - Member Service Specialist.Join a reputable and established healthcare organization as a.Customer Service Representative or Member Service Specialist.Monday to Friday! No nights or Weekends!.Call center or high-volume inbound call experience preferred.Job

Job Description: We are looking for a friendly and professional Customer Service Representative to join our team.The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience.Key Responsibilities: Respond

IT Specialist Needed in Dallas // Highly Respected Commercial Real Estate Developer // Great Company Perks This Jobot Job is hosted by: Stefan Woods Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $80,000 - $100,000 per year A bit about us: Long-st

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

This role requires the ability to work lawfully in the U.Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.Now hiring for new training classes starting in May 2026!.At Spectrum, we keep our customers conne

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

This role requires the ability to work lawfully in the U.Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.Now hiring for new training classes starting in May 2026!.At Spectrum, we keep our customers conne

Luxottica Group - [Customer Service Representative] As a Customer Service Representative at Luxottica, you'll: Answer customer calls through a phone queue process; Process orders for plano and prescription products that are being returned; Correctly identify and calculate discount amounts, restockin

Johnson Controls - - Responsibilities: Serve as a role model for safety, integrity, and customer satisfaction; Lead the 180-Day Renewal Process; Assess Planned Service Agreement (PSA) performance and contract health; Build and maintain long-term customer relationships through on-site visits, calls,

Spectrum - - Responsibilities: Answer inbound phone calls related to billing inquiries; Empathize with customers while addressing their billing needs; Establish and grow professional relationships with Spectrum customers; Collaborate with management on customer issue escalations; Work in a fast-pac