Trabajos helpdesk en Seattle, WACrear alertas

Job DescriptionSummary of Position The Facilities Technician performs day-to-day service and maintenance on cardio and strength equipment. The Facilities Technician performs other duties as assigned, including but not limited to, general maintenance repairs within the physical plant of each assigned Club location, to deliver exceptional member experience. Essential Duties & Responsibilities • Successfully repairs out-of-order equipment as requested by clubs and receives sign-off of successful completion by the club staff., • Communicates with the Facilities Manager daily on progress and obstacles at assigned clubs., • Consistently achieves at-standard results on the KPI scorecard., • Responsible for all aspects of the helpdesk ticketing system for assigned clubs., • Completes thorough club walk-through at each location visited for preventative maintenance (i.e., gym floor, storage, backroom, exterior etc.) and adequate cleaning supplies and equipment., • Maintains and updates work schedules using Microsoft Outlook., • Assists with construction and presales as needed., • Assists with re-equips extractions and installations., • Maintains company vehicle inventory and cleanliness., • Accurately documents any work done on warranted equipment. Achieves a minimum of 10% of allotted time to be targeted towards equipment warranty work., • Assists other Facilities team members as needed.Experience, Qualifications & Competencies, • Mechanical and electrical service background, highly desired, • Experience working in a fitness club, preferred, • Must have a clean driving record and valid drivers license, • Possess basic computer skills, including knowledge in Microsoft Word, Excel, and Outlook, • Dependable, responsible and takes initiative, • Works well independently and on a team, • Strong customer service skills and a highly effective communicatorPhysical Demands Repetitive motion of wrists, hands, and fingers in activities such as grasping and handling a variety of hand tools. Significant walking, bending, lifting and squatting with the ability to lift up to 75 lbs. Will occasionally encounter toxic chemicals during shift. Average hearing and voice projection abilities to participate in phone/web communications, one-on-one conversations, and large group meetings. High visual demand, with ability to view close-up and color documents and spreadsheets, both in print format and on computer screens.

Job Description Do you enjoy working on a close-knit, supportive team? Are you service-minded and driven by the need to provide outstanding customer support? If you have strong attention to detail with the ability to quickly assess and solve problems, then you may be the person for our Technical Services team! What you'll be doing... As a Systems/Network Administrator, you'll provide support by responding to issues involving the installation, maintenance and support of Windows servers, server applications, printers, hardware, LAN/WAN, and other computer peripherals and company devices. • Provide outstanding customer service responding to users calls, emails and helpdesk tickets, • Resolve technical issues with equipment including desktops, servers, printers and OS, • Configure and install desktops, laptops, servers and printers, • Windows systems administration including GPO configurations, Active Directory, DNS, DHCP, IIS, and file servers, • Assist with network hardware (physical & virtual using VMWare), software and operating systems, • Linux, M365, SCCM and Oracle database administration experience preferred, • Maintain documentation for implementations, maintenance, upgrades and inventory, • Maintain a high level of security, including up-to-date security software releases including TLS/SSL certificate management, • Ensure backups performed, monitored and maintained for all servers and company devices with experience in VEEAM and NetBackup, • Demonstrated experience with PowerShell scripting Who you are... • Educated. Bachelor's degree or equivalent experience; MCSE certification preferred, • Experienced. 3-5 years of experience as a systems administrator or similar position, • Knowledgeable. Troubleshooting (hardware/software/networks), Windows desktop/server administration, O365, VMWare & Active Directory, • Team Player. Work independently and as a productive and contributing member of a team, • Meticulous. Strong attention to detail with ability to quickly assess and analyze problems Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com) If hired, you can expect... • Salary range of $6,673 - $9,028 per month (dependent upon experience & qualifications), • Medical, dental (w/orthodontia), vision, Rx benefits, disability & life insurance, • Optional benefits: health flex spending, dependent care assistance & pet insurance, • Generous 401(k) plan with employer base contribution and match, • Paid vacation (10 days), sick leave (10 days) and holidays (10 days), • Collaborative team environment NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at to request accommodation. Northwest Administrators Inc. | Privacy Policy (nwadmin.com)

Job Description ONSITE M-F (Seattle, WA) AV/Event Engineer We are searching for an AV/Event Engineer with extensive expertise in AV conference room systems and live event support. In this role, you will collaborate with team members to manage, maintain, and troubleshoot AV infrastructure in our New York office and across remote offices nationwide. You’ll be a key player in ensuring the seamless operation of conference rooms, event spaces, AV technologies, and IT systems while driving process improvements. You bring strong technical knowledge, proactive problem-solving, and leadership skills, making you an integral part of a collaborative, fast-paced, and high-growth environment. You thrive on optimizing AV experiences, providing innovative solutions, and balancing Lyft’s core values of hard work and fun. Key Responsibilities Coordinate end-to-end AV support (on-site and remote), ensuring reliable operation of: Conference room systems (Google Meet, Zoom, Logitech conferencing equipment, & Q-SYS) Audio and video equipment, projectors, displays, and digital signage Event-based AV livestream needs (All Hands meetings, webinars, town halls, and overall corporate events) Design, implement, and maintain AV and IT support processes, including regular audits and performance optimizations. Collaborate with cross-functional teams (IT, Facilities, Events, Workplace Operations) to deliver high-impact solutions for large meetings and events. Manage complex troubleshooting for AV hardware including Chrome, Logitech and Q-SYS modules and services. Assist running live in-office broadcasting events and be able to move between audio, video, and graphics operator roles, while in communication with SFHQ team members. Operate, maintain, and upkeep of live events equipment (Q-SYS ecosystem, LED wall displays, confidence monitors, projectors, PTZ cameras, G-Meet chromebox, Mac Minis, presentation clickers, & speaker timers). Manage AV-related software for end-users and oversee the deployment, upgrades, and maintenance of AV systems to minimize downtime. Respond to and resolve escalated AV and IT support requests through the Helpdesk system, ensuring high levels of customer satisfaction. Support remote and hybrid workers by ensuring reliable AV and video conferencing experiences. Maintain and track AV hardware inventory, making recommendations for future upgrades or replacements. Ensure the proper deployment and support of AV-related software for end-users. Traveling to other sites both domestic and international dependent on business needs Highly organized individual responsible for maintaining and creating meticulously managed/clean spaces. (Storage room, AV Booth, etc.) Requirements 5+ years of experience in IT and/or AV support, including senior-level troubleshooting and project leadership. Advanced knowledge of audio-visual equipment troubleshooting (cameras, microphones, amplifiers, displays, AV-over-IP systems). Expertise with enterprise conference room technologies (Zoom Rooms, Google Meet, Crestron, Q-SYS, or equivalent). Strong understanding of networking concepts (switches, routers, WiFi, VLANs) and how they impact AV system performance. Hands-on experience managing Apple products using enterprise tools (JAMF, or similar). Advanced troubleshooting experience with macOS, Apple hardware, and peripherals. Experience with ticketing and workflow management systems (JIRA Service Desk, Confluence, or similar). Excellent leadership, collaboration, and mentoring abilities. Strong multitasking and organizational skills, with the ability to manage multiple large projects. Ability to lift and handle heavy AV equipment (50+ lbs) as needed for installations and maintenance. Previous experience assisting with corporate events or large-scale meetings. Skilled in navigating corporate tech environments and workflows with ease and efficiency. This role is a perfect fit for someone who is ready to expand their technical skill set while taking on more project responsibilities and collaborating with senior-level team members.

Job DescriptionTechnical Specialist Reports to Connor HartlingOverviewAt TurnPoint, a leading Managed Service Provider (MSP), we are pioneering innovative technical solutions that are transforming the ways businesses operate. Are you someone with a background in customer service looking to break into technology? This role at a fast-paced, boutique IT firm may be for you. No previous tech experience is required, just enthusiasm for technology and a desire to help solve issues. We will provide you with the tech training necessary to succeed at TurnPoint, in this role and beyond. You will function as the face of the TurnPoint Technology Helpdesk team including, fielding calls and tickets, assigning tickets, working on tickets, and escalating client flags or tech issues as appropriate to managers. Monitor own workflow and project tasks. Accountable for accurately triaging customer issues, performing technical work, and thorough internal documentation through to successful resolution and closure. Accountable for escalating key executive and tech issues appropriately to managers.Key TechnologiesExperience Preferred • Windows 11+, • Apple Operating Systems, • Microsoft 365, including Microsoft Teams and Microsoft Outlook, • Asana, • AirtableKey Responsibilities, • Technical & Customer Service Responsibilities: 90%, • Leadership: 8%, • Special Requirements: 2%Technical & Customer Service Responsibilities: 90%, • Triaging customer requests over email and phone, • Dispatching tasks to colleagues, • Scheduling work with customers, • Consulting with customers to determine the severity and impact of their issues, • Creating procurement requests per TurnPoint’s procedures, • Act as liaison between clients and technical staff., • Function as client interface on phones and ticket thread intake including:, • o Provide in-office support Monday – Friday, 8AM-5PM PT and periodic after hours work as required., • o Perform tech tasks as self-assigned and assigned by tech managers, including but not limited to:, • Triaging tickets out to technical resources for them to work on, • Answering the phone to create tickets and/or triage callers to a technical resource., • Performing audits of our security policies (TurnPoint Security Package), including documenting evidence that polices are correctly configured, • Creating and licensing new users and performing changes for existing users, • Computer setup for new hires/replacement computers, • Shipping and receiving equipment, and ensuring inventory is updated, • Traveling to clients' offices for troubleshooting, equipment delivery/setup, and more, • o Proactively identify, prioritize, diagnose, troubleshoot issues and deliver accurate tech work., • o Walk clients through the problem-solving process in plain language terms, on their tech level., • o Create, review and maintain tasks owned by self for support of client projects., • o Maintain awareness of current work and status, managing tasks through to successful closure., • o Create tasks, to contribute to client onsite visits and related meetings., • o Ensure proper recording, documentation, and closure of all client inquiries using online tools., • o Effectively utilize online tools: ZenDesk, Asana, Airtable, OneNote and other tools as required., • o Monitor and update all assigned tickets on a daily basis., • o Perform daily client work remotely and onsite at client locations when necessary., • o Record and document tech processes to contribute to TurnPoint Tech Manual.Leadership Responsibilities: 8%, • Exemplify and champion superior client communication and service., • Emphasize quality, continuous improvement and high performance., • Enact and champion company policies., • Track, route, and redirect issues to correct resources and internal team for support., • Balance support ticket threads, task execution and project work for timely completion., • Escalate unresolved client queries to the next level of support properly and in a timely manner., • Adhere to workflow best practices: attention to detail, thoroughness, and follow-through., • Train and mentor the tech team. Special Position Requirements: 2%, • Obtain and maintain technical certifications as required., • Other duties as assigned.Physical Demands & Work Environment, • Ability to move equipment and lift 50 lbs. as required.SummaryAt TurnPoint, you'll be part of a team that values collaboration, innovation, and diverse perspectives. We believe in continuous learning and invest in the growth of our employees, including continuous growth and professional development. Benefits Our comprehensive benefits package includes 2 weeks of paid time off, 100% employer-covered health insurance, Flexible Savings Account, 401K eligibility after 6 months, and more, and we offer flexible work arrangements. Job Location This role is located in Seattle, WA and is an in-office role. Equal Opportunity TurnPoint is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. Pay Range Competitive pay, commensurate with experience. The pay range for this role is $22.76 - $26.04 per hour. Application Process Interested candidates should submit their application. Powered by JazzHR 4tCLa5dbeW

Job Description CSG Inc. is a managed IT service provider with a mission to provide tailored IT management, consulting, support, and sales to small- and medium-size businesses nationwide. Our core mission is to enable our clients and their employees to focus on their core business and function while we handle the day-to-day IT Operations. Our Team is Growing! We are looking for an IT Specialist who is knowledgeable in basic computer troubleshooting and is also thoughtful, organized a great communicator, and a team player. The IT Specialist will be responsible for handling helpdesk tickets and projects related to technology, software, hardware, and services, of both CSG and our clients, who are in the financial, healthcare, manufacturing, wholesale, and food and beverage industries. The IT Specialist will work within the CSG Inc team on strategic initiatives while leveraging its vendors/partners and service providers. Position Summary: IT Specialist will be responsible for providing IT consulting & support, service, and vendor management via phone, email/chat, and onsite visits, as needed. The specialist will be responsible for interacting with business leaders, IT vendors, and service providers to identify, troubleshoot, research, present/demonstrate solutions, and resolve technical problems utilizing industry standard best practices, support tools, and documentation to ensure timely resolution. Additional responsibilities will include SOP creation/modification, hardware & software lifecycle changes, computer hardware repair, and diagnostics, on-boardings/off-boardings, end-user training, and consulting with, and providing reports and relevant feedback to, management. Job Description: · Provide IT support services to commercial and residential customers. · Set up, manage, audit, and report to management on Microsoft 365, and Google Workspace tenants. · Administer Azure AD managed devices, Microsoft 365/G Suite users, groups, policies, licenses, and contracts · Deployment and management of physical/virtual servers and purpose-built virtual computing environment/labs · Diagnose and resolve technical hardware, software, and network issues · Perform proactive system maintenance on internal and client IT infrastructure · Create, update, and refine IT infrastructure and services documentation · Research issues using available information resources · Management of IT vendors and service providers · Document all help desk interactions and resolutions in the appropriate ticketing tool · Proactively identify and recommend corrective actions to avoid potentially serious outages · Inform management of recurring problems · Remain current with industry changes/trends in IT · Refine existing and develop new SOPs · Other duties as assigned Benefits: · Competitive salary · Annual performance bonus · On the job learning · Retirement account · Generous Paid Time Off · Positive work environment Qualifications: Minimum Required Education & Experience · 2 years of college-level course work in an IT-related field OR Associates degree with at least 1 year of IT consulting experience or relevant experience. Preferred, but not required: · Knowledge of IT best practices in supporting corporate customers · Basic knowledge of VMWare ESXi, VMware Workstation, and Virtual Desktops/Servers. · Working knowledge of web hosting, basic WordPress & PHP administration, & FTP/SFTP/FTPS experience a plus · Basic PowerShell, batch file creation, and Putty · Application packaging, testing, and deployment with MS Intune Knowledge, Skills & Abilities: · Excellent interpersonal, analytical, organizational, project management, problem-solving, and communication skills · Self-starter who proactively identifies issues and proposes solutions · Working knowledge of fundamental operations of Microsoft Office 365, Windows/Windows Server OS, Microsoft Office, Apple/Mac, and other emerging technologies · Experience with SQL Server and MySQL · Knowledge of VoIP telephony systems · Experience troubleshooting basic networking issues with routers, switches, access points, firewalls, VPNs, DNS, TCP/IP, Static Routes, and Port Forwarding · Related experience and training in troubleshooting and providing Help Desk Support Responsibilities of this role require that the incumbent work from home, post initial onboarding/training. Within a remote working environment, it is expected that the employee is readily accessible throughout the business day, responding quickly to email, chat, phone, and other communication. CSG Inc is proud to be an Equal Opportunity Employer. You will be considered for this position based on your experience and education, without regard to race, color, religion, sex, ethnicity, national origin, age, sexual orientation, ancestry, marital or parental status, disabled, military or veteran status, or any other basis or reason prohibited by any applicable law. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. This is a Remote (work from home) position. Powered by JazzHR 9cpYlOk5BQ

Job DescriptionOverview At TurnPoint, a leading Managed Service Provider (MSP), we are pioneering innovative technical solutions that are transforming the ways businesses operate. Are you someone looking to grow your technical knowledge and expand your ability to interface with customers? If so, this role at a fast-paced, boutique IT firm may be for you. We will build upon your existing knowledge and provide you with the tech training necessary to succeed at TurnPoint, in this role and beyond. You will function as the face of the TurnPoint Technology Helpdesk team including, fielding calls and tickets, assigning tickets, working on tickets, and escalating tech issues as appropriate to managers. Monitor own workflow and project tasks. Be accountable for accurately triaging customer issues, performing technical work, and thorough internal documentation through to successful resolution and closure. Be responsible for escalating key executive and tech issues appropriately to managers. Key Technologies Experience Preferred • Windows 11+, • Apple Operating Systems, • Microsoft 365, including Microsoft Teams and Microsoft Outlook, • Microsoft Azure, • Windows Server, • Asana, • AirtableKey Responsibilities, • Technical & Customer Service Responsibilities: 90%, • Leadership: 8%, • Special Requirements: 2%Technical & Customer Service Responsibilities: 90%, • Triaging customer requests over email and phone, • Dispatching tasks to colleagues, • Scheduling work with customers, • Consulting with customers to determine the severity and impact of their issues, • Creating procurement requests per TurnPoint’s procedures, • Act as liaison between clients and technical staff., • Function as client interface on phones and ticket thread intake including:, • Provide in-office support Monday – Friday, 8AM-5PM PT and periodic after hours work as required., • Perform tech tasks as self-assigned and assigned by tech managers., • Proactively identify, prioritize, diagnose, troubleshoot issues and deliver accurate tech work., • Walk clients through the problem-solving process in plain language terms, on their tech level., • Create, review and maintain tasks owned by self for support of client projects., • Maintain awareness of current work and status, managing tasks through to successful closure., • Create tasks, to contribute to client onsite visits and related meetings., • Ensure proper recording, documentation, and closure of all client inquiries using online tools., • Effectively utilize online tools: ZenDesk, Asana, Airtable, OneNote and other tools as required., • Monitor and update all assigned tickets on a daily basis., • Perform daily client work remotely and onsite at client locations when necessary., • Record and document tech processes to contribute to TurnPoint Tech Manual.Leadership Responsibilities: 8%, • Exemplify and champion superior client communication and service., • Emphasize quality, continuous improvement and high performance., • Enact and champion company policies., • Track, route, and redirect issues to correct resources and internal team for support., • Balance support ticket threads, task execution and project work for timely completion., • Escalate unresolved client queries to the next level of support properly and in a timely manner., • Adhere to workflow best practices: attention to detail, thoroughness, and follow-through., • Train and mentor the tech team. Special Position Requirements: 2%, • Obtain and maintain technical certifications as required., • Other duties as assigned.Physical Demands & Work Environment Equal Opportunity TurnPoint is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. Salary Range Competitive salary commensurate with experience. The salary range for this role is up to $70K. Application Process Interested candidates should apply to this listing. Powered by JazzHR sUyfazmWGz

Job Description SUMMARY Bering Dynamic Solutions, LLC, a company within the BSNC family, is currently seeking a qualified Windows Administration/Helpdesk Support for a contract in Seattle, WA. This contract works for an agency that operates approximately 285 desktop/laptops, a mix of 90 physical and virtual Linux servers (i.e., development, testing, and production environments), 25 physical and virtual Windows servers, storage devices, and a mix of network devices. The agency operates a Linux server farm located in the cloud in AWS and hosts more than 60 scientific, oceanographic, and geospatial applications, which provide real-time scientific, oceanographic, and geospatial information to warn of pending storms and storm surge and support marine navigation. In addition, a real-time Continuity of Operations (COOP) infrastructure is located in the cloud via AWS, with the capacity for providing rolling three days of real-time data without a database structure, and the potential of becoming a hot or warm site. ESSENTIAL DUTIES & RESPONSIBILITIES The ideal candidate will operate desktop/laptops/field laptops, a mix of (i.e., development, testing, and production environments), 25 physical and virtual Windows servers, storage devices, and a mix of network devices. · Build, deploy, backup, restore and/or maintain infrastructure components including but not limited to Windows laptops/desktops/servers, printers, etc. as changes to infrastructure take place. · Provide end user support responding to user requests and providing multi-tiered support as needed. · Assist CO-OPS personnel in any Information Technology (IT) related area that adversely affects system performance and integrity. · Offer support via phone, email, and on-site and document findings via ticketing software. · Grant and monitor computer access for various system users on a local area network (LAN) or wide area network (WAN). Resolve user issues and problems, keep the management informed of system utilization patterns or other issues. · Enter phone and walk-up request into the tracking system. · Handle problems concerning software, mobile devices, PCs, printers, network cabling, network devices, and any new technology that is introduced within CO-OPS. · Refer the request to the task monitor if the request requires a procurement action to be taken or the alteration of Government policy. · Install and test software on the users’ PC. · Ensure all software packages are routinely inspected and updated to meet FISMA requirements. · Track within the ticketing system and provide the Government e-mail notification of the movement of all inventoried property. · Follow government policy and procedures to send/receive, inspect, test, and deploy any technology in support of the government requirements. · Follow government policy and procedures to remove the equipment from its deployed area, “wipe” data storage devices, and prepare the equipment for surplus and shipping. Custodians shall be notified by the contractor when both actions take place. · Assist the government with technology refresh. · Work with the NOAA UMS to provision smartphone accounts upon the receipt of the device, to test new and existing smartphones; and refresh the smartphone technology for users as needed or requested. · Provides asset management support to property custodians and/or serves as a property contact. · Maintain server for proper operation and optimum performance as well as security compliance. · Conduct outage and failure analysis and implement Root Cause Corrective Action (RCCA) Report to correct or eliminate root‐cause problems. · Schedule data backup operations including cloud archiving capabilities. This includes end user share drives. · Analyze system log and server performance and usage reports for trends, operational anomalies, and solutions to systemic problems. · Maximize effectiveness of security controls by enforcing identification, authentication, access controls, integrity, and consistency processes to verify protection of critical assets. · Provide technical services to CO-OPS to maintain field laptops/workstations running customized scientific and engineering COTS applications necessary for water gauge calibration and installation. CO-OPS field personnel are located in the Chesapeake, VA, Seattle, WA and Pensacola, FL locations. · Google Account Administration · Google Mail Administration · Google Voice Administration · Google Meeting Kit Administration · Activate, deploy, troubleshoot/diagnose, and maintain smartphones/iPads. Work with the Task Manager, wireless service account holders, property custodians, and wireless provider when necessary to order or replace smartphones/iPads. QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum Necessary) Qualifications · Must minimum have a of 2 years of demonstrated IT help desk experience · Experience building, deploying, backup, restoring and/or maintaining infrastructure components including but not limited to Windows laptops/desktops/servers, printers, etc. as changes to infrastructure take place. · Demonstrated experience providing end user support responding to user requests and providing multi-tiered support as needed Knowledge, Skills, Abilities, and Other Characteristics · MS Office suite experience · Excelled oral and written communication skills · Ability to interact with senior level management both at the customer and corporate levels. Preferred · n/a NECESSARY PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS · This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. The job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily in a modern office setting. Occasional travel may be required. SUPERVISORY RESPONSIBILITIES · This position does not supervises employees ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

The IT Support Global Service Desk Technician is a member of the Information Technology department and reports directly to the Global Service Desk Manager/Supervisor. Proven track record working in an enterprise-level technical helpdesk or desktop support role for at least two years in addition to A

This role bridges the gap between Helpdesk staff and Senior IT Helpdesk Engineer(s), handling escalated issues, supporting infrastructure, and ensuring smooth IT operations within the organization. The IT Helpdesk Engineer II provides advanced technical support to end users, manages and maintains IT

Helpdesk / On-Site Administrator. The Helpdesk / On-Site Administrator is a full-time dedicated resource who will be responsible to oversee the fleet of printers for the customer, will assist with general account management responsibilities including monitoring and support by using the tools and pro

Location: Onsite in Washington - Seattle area.Clinical sites are from Bellingham WA to Tacoma and over to Puyallup WA.

You will function as the face of the TurnPoint Technology Helpdesk team including, fielding calls and tickets, assigning tickets, working on tickets, and escalating tech issues as appropriate to managers.

The IT Specialist will be responsible for handling helpdesk tickets and projects related to technology, software, hardware, and services, of both CSG and our clients, who are in the financial, healthcare, manufacturing, wholesale, and food and beverage industries.

Location: Onsite in Washington - Seattle area.Clinical sites are from Bellingham WA to Tacoma and over to Puyallup WA.

Job Description As part of our hiring process, we request each applicant please complete this quick questionnaire to help us further analyze your potential fit within our company: As a technical support/helpdesk employee, you’ll be monitoring and maintaining the computer systems and networks within an organization in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses, or email issues, you’ll be the first-person employees will come to. Tasks can include installing and configuring computer systems, diagnosing hardware/software faults, and solving technical problems, either over the phone or face-to-face. Most importantly, as businesses cannot afford to be without the whole system, or individual workstations, for more than the minimum time taken to repair or replace them, your technical support is vital to the ongoing operational efficiency of the company. Some tasks you may be involved in include: * Working with staff to identify computer problems and advising on the solution * Working with field central engineers if the problem is more serious * Installing and configuring computer hardware, software, systems, networks, printers, and scanners * Monitoring and maintaining computer systems and networks * Responding in a timely manner to service issues and requests * Providing technical support across the company (this may be in person or over the phone) * Testing and fixing faulty equipment Who you ARE * Creative – you find unique ways to solve difficult problems and challenge the status quo * Self-managing - you take full ownership of driving tasks to completion, and helping those around you in doing the same * Collaborative – you recognize that working as a team yields more effective results than working alone; do you value your workplace culture and your coworkers' experiences over chasing compensation; do you challenge others and set high goals for yourself and the people around them; do you want to spread your knowledge and insights to those around you in order to make them better. * Results-driven – you focus on projects that deliver value to the end-user; do you chase the ability to cause change and disrupt industries; are you the type to find solutions to major problems * Business savvy – you understand your clients and deliver solutions that cater to their needs * Cross-disciplinary – you have skills that span across disciplines and are comfortable playing different roles in more than just one area * Continuous learner – you seek out ways to constantly develop your skills and invest in learning every single week * Agile – you pivot easily within a constantly changing environment and are comfortable with a high degree of change * Risk-taker – you see failure as part of the learning process and do it time and again; are you the type to not hold back on whenever you have an idea; are you not scared to try something new, and will do your best in collecting data and analytics to make sure that your ideas are foolproof Who you are NOT * Individual contributor – you wait for directives from management and work individually to accomplish goals * Specialist - you specialize in a specific discipline in order to gain an ever-deeper understanding and contribute your key expertise in that area * Traditional – you thrive within structured corporate organizations where roles and titles are clearly defined, and where you can climb the corporate ladder * Management – you’ve established yourself as a manager within a hierarchy and are responsible for following and enforcing traditional HR practices * Passive – you prefer to leave the good ideas to others and focus instead on implementing them * Conservative – you stick with what has worked in the past, you are uncomfortable challenging the status quo, and generally avoid taking risks and trying new approaches * Linear – you are most comfortable working in a traditional project plan/Gantt chart environment Desired Skills What operating systems, languages, processes, patterns, and practices you are aware of are not as important as your aptitude to learn and pick up new ways of doing things. You should be able to explain complex information in simple, clear terms to non-IT personnel. A general curiousness and aptitude to * Install/maintain servers, network, and storage devices. * To pick up configuration and maintenance of generic applications. * Good analytical and problem-solving skills * Up-to-date technical knowledge * Good interpersonal and customer care skills * Strong computer skills * Ability to troubleshoot and diagnose problems * Ability to communicate effectively to help customers fix their issues and feel satisfied with the experience * Logical thinker Compensation and Benefits * Competitive salary * Additional employee benefits and perks * Tech Stipend * One-of-a-kind culture Company DescriptionLooking for a new adventure... come join our journey! HealthSpaces was founded by a team of technology leaders, engineers, and Agile practitioners equipped with decades of experience across healthcare and technology. We have come together to create an absolutely amazing workplace culture, which is the primary factor helping us translate what we do to happy customers. We are developing and applying new technologies to fix the many problems facing healthcare for the key players - patients, physicians, and their staff. We place a high value on co-worker relationships and are looking for people to join us on this journey we call life. We are looking for candidates who are not merely looking for a job, they are looking for a way of life. We value: • mindset over knowledge, • the way you think over years of experience, • culture over compensation, • eagerness to learn over what you know, • collaboration over departmental hierarchies, • freedom to explore new technologies over existing tools and methods We are looking for a multi-disciplinary engineer who wants to surround themselves with similarly creative and hard-working peers in an innovative environment that focuses on delivering useful results that customers value.Looking for a new adventure... come join our journey!\r\n\r\nHealthSpaces was founded by a team of technology leaders, engineers, and Agile practitioners equipped with decades of experience across healthcare and technology. We have come together to create an absolutely amazing workplace culture, which is the primary factor helping us translate what we do to happy customers. We are developing and applying new technologies to fix the many problems facing healthcare for the key players - patients, physicians, and their staff.\r\n\r\nWe place a high value on co-worker relationships and are looking for people to join us on this journey we call life. We are looking for candidates who are not merely looking for a job, they are looking for a way of life. We value:\r\n\r\n- mindset over knowledge\r\n\r\n- the way you think over years of experience\r\n\r\n- culture over compensation\r\n\r\n- eagerness to learn over what you know\r\n\r\n- collaboration over departmental hierarchies\r\n\r\n- freedom to explore new technologies over existing tools and methods\r\n\r\nWe are looking for a multi-disciplinary engineer who wants to surround themselves with similarly creative and hard-working peers in an innovative environment that focuses on delivering useful results that customers value.

Job Description Feel Seen at Thrive! Company Information: Learn more about Thrive Communities here! Salary: $65,000 - $75,000 per year Schedule: Full-time; Monday - Friday; Hybrid work environment Thrive's Purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted as a best workplace in Washington and Portland for several years, Thrive builds on its culture by offering the following benefits: • Unlimited Vacation Time, • Sick Leave, • Flexible, hybrid schedule, • Employer matched 401k retirement plan, • Paid Holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve ½ day, Christmas Day, and New Year’s Eve ½ day), • Paid Birthday, Personal Day, and Day of Service, • Bonus Potential, • $0 premium medical, dental, and vision insurance effective 1st of the month following your start date, • Fully covered Long-term disability insurance for associates, • Fully covered life insurance policy for associates with supplemental life insurance options, • 24/7 Everyday Assistance Program (EAP), • Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance, • Pet Insurance discounts, • Parking & Transit Commuter Benefits, • Annual professional development reimbursement, • Training opportunities and career progression/growth plans, • Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!) The Marketing Specialist is responsible for managing and maintaining a portfolio of properties, keeping a pulse on each community in their portfolio and monitoring key performance indicators like conversion rates of marketing spends, occupancy and exposure. This role will be responsible for visiting all sites in their portfolio yearly to maintain strong connections with the operational teams, provide audits and budgeting recommendations, as well as be present in client calls to present marketing performance and strategies. Thrive’s marketing team is committed to improving marketing processes as a whole, and our specialist are instrumental to creating more efficient workflows and processes. This role will add value by refining Thrive’s in-house marketing reporting capabilities, providing data-driven insights and out-of-the-box ideas to support community success. Their work will enable Thrive to make strategic, nimble marketing decisions, improve internal processes and be a direct tie between the Marketing team and site teams. Marketing Specialist Job Responsibilities Monitor and audit their portfolio across all digital platforms, including but not limited to: • Website, • ILSes, • Google Business, • HelpDesk ticket service, • Updating concession specials, • Coordinating photography, virtual tour, and video shoots, • Implementing digital assets across all marketing channels, • Managing digital assets organization and storage, • Respond to Google reviews as needed, • Understanding and auditing unit floor plans, • Creating simple designs in Canva, • Placing print orders and coordinating SWAG orders, • Keeping branded files up to date, • ILS increases or decreases recommendations, • Boosted advertising on social media, • Email marketing blasts, • Physical presence; signage, A boards, flags, etc, • Analyze Reputation.com KPIs and help make improvements, • Community outreach opportunities and event support, • Visit their portfolio of communities every year and provide a summary of findings to the marketing and operations team, along with a recommended budget for the next fiscal year, • Collaborate to create marketing reports and make recommendations based on data, • Continuously work to improve, streamline, and enhance the marketing presence of Thrive as a whole, and of each individual community, • 2 years minimum working in a relevant property management on-site role, • Ability to analyze data and draw logical conclusions that can be translated into action plans, • Ability to identify off-brand marketing and make suggestions for improvement, • Extreme attention to detail and organization, • A sharp eye for proofreading and/or authoring limited copy, • Proficiency in Microsoft Office, Yardi, Knock, RentCafe, and Canva (Enterprise preferred), • Knowledge of property management advertising platforms and industry-specific advertising regulations, • Detail-oriented, analytical mindset with the ability to process complex sets of data across multiple software platforms, • Advanced organization and multi-tasking skills, ensuring efficient progress across many simultaneous projects, • Ability to work well independently and collaboratively, • Ability to work on in-office team days, 1-2 per week at the Thrive home office (additional as needed), • Ability to visit site teams on location, • Service oriented – Willing to provide an exceptional level of internal and external customer service, • Problem solving – Identifies and resolves problems in a timely manner, • Written and verbal communication – Writes and communicates clearly and professionally, able to communicate and present ideas, • Adaptability – Adapts to changes in the work environment with the ability to manage competing demands, • Dependability – Follows instructions, responds to management direction and demonstrates accountability, • Organization – Prioritizes and plans work activities while using time efficiently and thinking strategically Physical Requirements • Stand and walk or sit alternatively depending on specific needs of the day. Estimated 10% of time is spent on feet and 90% sitting at a desk. Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position. Background Check & Drug Screen Policy Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact . The 4-panel drug screen tests for the following: • Amphetamines including Methamphetamine, • Cocaine Metabolites, • Opiates including Codeine and Morphine