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Job Description Position Title: TECHNICIAN, SR Pay 6 Salary: $30.00-$35.00 / hr. Founded in 1996, Waveguide LLC is an internationally renowned independent consultant in audiovisual design, information technology design, acoustics consulting, on-site technology management and workplace data analytics. Waveguide is headquartered in Charlotte, North Carolina, with regional consulting locations in Atlanta, Los Angeles, New York, Chicago, Houston, Raleigh, Tampa and Portland. Our award-winning designers and consultants create world-class communication environments that look as good as they perform. And our data analytics solutions empower facility managers with the resource insights they need to optimize building performance and our clients’ technology investment. Our trusted AV operations teams are among the most experienced and highly qualified in our industry. They are at our clients’ side to tackle the daily technical and logistical challenges of their meetings and events so they can focus on what matters most. At Waveguide, we build relationships. Whether it’s your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how we apply our expertise to meet our clients’ needs. Together, we help create strategic technology plans that reflect the way people live, learn and work. We help design efficient buildings and infrastructure that save dollars and make sense. And we design effective technology systems regular people can actually use. But we’re only as good as our people. We are seeking associates who are passionate, creative thinkers and who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients’ most challenging questions. Within Compass Group, Waveguide is part of the Eurest family that provides dining services to local, regional and national companies across the United States. Services include operating employee dining centers, on-site catering, executive dining rooms, and other managed services. Job Summary This individual will oversee operation of all Audio Visual (AV) support resources for Conference Solutions. They will collaborate professionally with Conference Solutions staff, Compass employees and other departments to service all AV technical support requests for events. Key Responsibilities: • Ensures the proper set up of audiovisual equipment according to client needs, • Answers trouble calls via AV helpdesk, and responds appropriately, • Tracks maintenance and repair of conference room audio visual equipment, • Maintains clean and safe work environment as to perform the job safely, • Bachelor’s degree preferred, Associates degree or comparable experience required, • Convention/conference center experience, preferred, • Supervisory experience, desirable, • Proactive mindset to anticipate and support changes in our business, • Exceptional customer service abilities Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Waveguide are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program Applications are accepted on an ongoing basis. Waveguide maintains a drugfree workplace.

About Atrium: What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client is a leading national non-profit organization looking to add a Senior Network Security Engineer (Palo Alto SME) to their team. Salary/Hourly Rate: $70/hr - $80/hr Position Overview: This Senior Network Security Engineer (Palo Alto SME) will work as part of a Security team in the Information Technology Department office. This position will not sponsor and will not consider OPT, CPT, or Corp submissions. Responsibilities of the Senior Network Security Engineer (Palo Alto SME): • The Senior Network Security Engineer (Palo Alto SME) will be responsible for providing networking, security engineering, and troubleshooting support on network infrastructure and security appliances, including administration and management of Palo Alto firewalls and related technologies with a focus on firewall architecture, threat prevention, detection, and remediation, ensuring security, performance, and reliability., • Subject Matter Expert (SME) for Palo Alto technologies, including expertise with Panorama, Advanced Wildfire, Prisma Cloud (SASE), and related advanced features., • Design, install, manage, and support Palo Alto firewalls and related network appliances (e.g., PA-400 series NGFWs, Artic Wolf, Tenable), including policy configuration and threat prevention, employing ZTNA principles., • Lead engineering and troubleshooting complex routing protocols, VPN solutions (GlobalProtect), and network segmentation/VLAN architectures., • Collaborate with internal and partner network operations personnel to maintain high availability and performance across routers, switches, and WAPs. Required Experience/Skills for the Senior Network Security Engineer (Palo Alto SME):, • 8 - 10 years of experience managing on-prem, hybrid, and cloud network architectures, including demonstrated expertise in security network engineering., • Proven hands-on expertise with Panorama, Advanced Wildfire, and Prisma Cloud., • Expert knowledge of Palo Alto technologies and related networking appliances (routers, switches, WAPs)., • Deep experience with firewall rules, routing protocols, VPN, LAN/WAN designs, network segmentation, VLAN configuration, troubleshooting, and remediation., • Familiarity with working directly with vendor support teams (e.g., Palo Alto TAC)., • Deep understanding of external and insider threat mitigation strategies and ZTNA design principles., • Experience upgrading OS/firmware of Panorama, PA firewalls, and related networking appliances., • Exceptional communication (verbal and written), organizational, and interpersonal skills., • Demonstrated ability to work independently and as part of a team., • Ability to work in a fast-paced environment, demonstrate grace under pressure, meticulous attention to detail, and a methodical/analytical approach., • Exceptional problem-solving abilities. Preferred Experience/Skills for the Senior Network Security Engineer (Palo Alto SME):, • Professional certifications: PCNSE, Cortex XSOAR, Prisma Cloud, CCNA, CCNP., • Prior experience in a tech lead or network architect-level role., • Familiarity with at least one type of Helpdesk ticketing software (ServiceNow, Zendesk). Education Requirements:, • Bachelor's degree in Computer Science, Information Technology, or equivalent work experience in a related field is required. Benefits:, • Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off). By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy . As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation. EOE/M/F/D/V/SO Position ID: 158097

Our client, a leading architecture firm is looking for a Graphics Technology Specialist. This role offers valuable experience supporting existing technologies and workflows as well as implementing emerging technologies on a variety of high-profile architectural projects. This position will be exposed to a wealth of interdisciplinary skill sets including Artificial Intelligence, Virtual/Augmented Reality, 3D Modeling, 3D Printing. The Graphics Technology Specialist position assists with the research and development, configuration, deployment/implementation, maintenance, training and support of technology related to graphic design software, such as the Adobe Creative Suite. The position also requires staying informed about the latest design trends, technologies, and best practices in the field, as well as providing backup for the Helpdesk Support Specialists. Essential Job Functions • Provide first-line support presentation applications (Adobe InDesign, Adobe Acrobat and Microsoft PowerPoint) and the full Adobe Creative Suite including Photoshop and Illustrator., • Develop standards, interoperability workflows and training for applications as directed by IT Help Desk Manager., • Coordinate workflows between applications by working closely with architectural design staff and Marketing to ensure consistent and efficient graphics and presentation production., • Address design challenges and find creative solutions to meet project needs., • Develop and maintain customized software deployments (Photoshop, InDesign, etc.)., • Maintain an understanding of presentation graphics workflow and the color-print environment., • Develop and present education/training initiative during new staff training and continuing education., • Assist Solutions Engineer, Design Technology Team with research and development projects of emerging technologies, including AI, VR/AR, 3D Modeling, computational design, project management software., • Attend virtual and in-person conferences such as BILT and Adobe Max. Experience & Qualifications: Required Qualifications: • Minimum Bachelor's degree in graphic design, technology or related areas., • 1-3 years of professional industry experience., • Outgoing personality and excellent communication skills., • Strong organizational and time-management skills., • 3 years’ experience in graphic design production and/or support., • Proficiency in industry-standard design software like Adobe Creative Suite (Photoshop, Illustrator, InDesign, and Acrobat)., • Experience providing technical support in a design environment., • Attention to Detail: Ensuring accuracy and consistency at all levels. Preferred Skills: • Familiarity with VR/AR applications, AI-driven design tools, and scripting., • Previous experience in training teams and developing learning materials.

W-2 Candidate only!! The Support Analyst (System Administrator) - Contractor works as part of a small, dynamic IT team. The incumbent will provide system administration duties and use scripting languages to troubleshoot user systems. The incumbent will also provide day-to-day local/remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT support team. KEY RESPONSIBILITIES • Administers a variety of user systems with a focus on monitoring/optimizing performance, ensuring good preventive maintenance, minimizing downtime, and providing robust backup systems and procedures to ensure data retention., • Troubleshoot or enhance current automated systems by working with users to identify issues and then drawing on a knowledge of scripting languages (e.g., PowerShell, VBS, Python, etc.) to initiate corrective actions., • Provides Help Desk and related support to NJ and Boston offices, remote sales staff and contractors:, • Supports Microsoft Exchange (Office 365), and numerous other business and sales-specific programs (e.g., CRM, Salesforce (Veeva), etc.), • Administers MDM & Asset Management solutions (e.g. Intune, NinjaOne, etc.), • Troubleshoot issues as they relate to VPN, Wireless, LAN, Storage, etc., • Understands business concepts and processes to effectively support the business team with mediating new and existing business and technical challenges., • Conducts Periodic Performance Analysis and optimize the overall Backup environment., • Good working knowledge of SharePoint (e.g. Document Library file access permission), • Take cases through the Helpdesk ticketing system. Handles escalated to level 2 and 3 cases but also handles level 1 cases as needed to ensure excellent customer service., • Analyzes and solves all problems relating to: PCs, laptops, printers, iPhones, iPads, cabling, etc., • Installs PCs, printers and IT related accessories., • Supports VPN connectivity., • Troubleshoot print queues., • Supports new user account / email setup and departing user account retirement, • Demonstrates exemplary internal customer service and teambuilding:, • Builds and maintains strong working relationships with internal business unit’s leadership and throughout the company., • Supports users on PC operations and standard applications.

Job Description We offer a competitive salary between $65k - $70k a year with opportunities for merit increase based on performance. About Carvana At Carvana, we're changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years. Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we're just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical. Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you'll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you're driven to grow and make an impact as part of a collaborative team, you'll fit right in. Learn more about what it's like to work here from the people that already do. THIS IS A 100% ON-SITE POSITION (Monday through Friday) About the team and position We need to be super approachable and always willing to go above and beyond to help our Carvana family. It could be as simple as connecting their monitor to as complicated as tuning their flux capacitor to precisely 1.21 gigawatts! We expect smart people who are doers with bright ideas, willing to put their game-face on, take on new challenges, and juggle many assignments at once. In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day. What you'll be doing • Travel up to 60% to help set up and support new and existing remote Carvana Locations to include (desktop, server, network, security surveillance, and AV)., • Communicate with internal and external users and vendors on project timeline and completions., • Deal with anything that is powered (wired or wireless), • When not on the road, take incoming calls, emails, and walk-ups related to all IT issues and requests from both PC and Mac users., • Set up IT accessories (monitors, docking stations, phones, etc.) for all new hires and help current users with occasional desk moves., • Document solutions to new problems and share them with the rest of the team., • Monitoring system performance to ensure everything runs smoothly and securely., • Configuring and maintaining networked computer systems including hardware, system software, and applications to ensure availability, reliability and security., • Maintain physical security for all infrastructure and endpoint devices and ensure to follow Carvana security best practices., • Provides support for implementation, troubleshooting, and maintenance of Information Technology platforms., • Participate in hardware refresh project assigned to Carvana locations, • Participate in providing internal business support by resolving escalation requests and provide technical support when requested., • Diagnosing and resolving hardware, software, networking, and system issues when they arise., • Monitor helpdesk ticketing system and ensure tickets are resolved on time to meet Carvana defined SLA., • Coordinate with 3rd party vendors, IT providers and other business units for any specific requirements or on-site installation or upgrade., • Maintain inventory for all infrastructure related hardware in the Carvana inventory System., • Document solutions for new problems in Jira. This is a service desk and user-facing support role. The qualifying candidate must be enthusiastic, energetic, and must take pride in helping people solve their computer problems. Service with a smile is a requirement! Additionally, you will have... • High School Diploma or equivalent, • Valid and current driver's license., • Advanced skills administering Windows Server, Active Directory, DHCP, and other network services., • Advanced skills in Windows Operating System (recent flavors: Windows 7,8,10) and the knowledge to create and push images., • Knowledge in Mac OS X (recent flavors: El Capitan, Sierra, High Sierra)., • Experience working with Meraki Security Appliances., • Experience with all major types of mobile devices (iOS, Android, Windows)., • An understanding of enterprise network environments ., • Basic knowledge and troubleshooting skills for IP Phones., • Experience with G-Suite including Gmail, Calendar, and Drive., • Intermediate skills supporting MS Office suite, especially Outlook and Office 365., • Experience with troubleshooting AV equipment such as HD TVs or Projectors., • Project management experience is a plus., • Full-Time Salary Position with a competitive salary., • Medical, Dental, and Vision benefits., • 401K with company match., • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more., • A great wellness program to keep you healthy and happy both physically and mentally., • Access to opportunities to expand your skillset and share your knowledge with others across the organization., • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development. To be able to do your job at Carvana, there are some basic requirements we want to share with you. • Must be able to read, write, speak, and understand English., • Must be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels., • Must be able to carry and transport up to 70 pounds up to 20 feet. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionOur Mission: Hospital-Quality Care, Everywhere. The healthcare industry still relies on faxes and phone tag to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995. Verse Medical is building the modern software infrastructure to make it happen. We're a well-funded Series C company (backed by General Catalyst, SignalFire, and Sapphire Ventures) on a mission to heal a fragmented system. Our platform connects the dots between providers, payors, and patients, ensuring people get the high-quality care they need, reliably and right where they live. We’re growing fast and looking for people who are driven by this mission to join us! Our Values: The Principles That Guide Us Our values are the operating system for how we work together and with our partners. They aren't just words on a wall; they are the principles we bring to every decision, every day. * We are transparent, upfront and direct. We operate with honesty and clarity. We share information openly, the good and the bad, and believe that direct, respectful feedback is the foundation of trust and progress. * We value speed of iteration. We are building something new, which means we learn by doing. We prioritize rapid iteration and getting solutions into the hands of users, believing that progress is more valuable than perfection. * We give 110% effort, 30% of the time. We are passionate about our mission, and there are moments that require us to go the extra mile. We believe in focused intensity when it counts, balanced by a sustainable pace that keeps our team energized for the long run. * We empathize with customers to a fault. When our users face a problem, we own it. Instead of asking them to change, we ask ourselves, "How can we make this better?" We believe true innovation comes from deep empathy and a relentless focus on solving the real-world challenges of healthcare. Your Impact: How You'll Help Us Heal a Broken System This isn't just a job; it's a chance to build something that matters. As an Operations Associate, you'll be shaping the future of at-home care. You'll be a key part of the team, coordinating with patients, healthcare partners, and internal teams to deliver top-quality in-home care. What You'll Achieve: A Glimpse into Your Contributions Within your first year, you will have the opportunity to: * Work with clinics, supply partners, insurance companies and patients to ensure delivery of care * Troubleshoot issues that come up within the delivery of care * Learn the complexities of the healthcare industry and how the different pieces fit together in our business * Collaborate cross-functionally with Verse Medical’s internal operations, customer service, and customer success teams to coordinate responses to high-urgency issues What You'll Bring: The Skills and Experience You’ll Leverage We believe that diverse experiences and backgrounds lead to better solutions. While we have an idea of what will help someone succeed in this role, we are open to being convinced by your unique story and skills. If you believe you can achieve the outcomes above, we encourage you to apply. Core Skills & Experience * High level of organization * High attention to detail * Excellent written and verbal communication skills * An ability to learn quickly * Prior experience in customer support or a client-facing role * Familiarity with call center software and tools * Experience using CRM or Helpdesk systems to track and resolve customer inquiries * Strong problem-solving skills with a focus on providing excellent customer service * Ability to handle incoming messages and calls efficiently while maintaining a positive customer experience The Rewards & Reality: Compensation, Benefits & Logistics We believe in taking care of our team, both professionally and personally. Here’s what we offer: * Meaningful Compensation: $60,000 base salary + $2,000 target annual bonus * Comprehensive Health & Wellness: We cover 100% of your health insurance premium and provide access to high-quality dental and vision insurance plans for you and your dependents. * Plan for the Future: We offer a 401(k) plan to help you save for your future. At this time, the company does not offer a 401(k) match. * Career Growth: You'll have opportunities for rapid career advancement in a company that's at a major inflection point. We want you to grow with us. Work Environment & Location * This role is based in our New York City office in Chelsea. We have a hybrid model, with a requirement of 4 days per week in the office to foster collaboration and innovation. Our Pledge for an Equitable Future At Verse Medical, our mission is to deliver equitable, hospital-quality care to everyone, regardless of their background or where they live. We can only achieve this if our own team reflects the diversity of the patients we serve. We are committed to building a workplace where everyone feels a sense of belonging, where their contributions are valued, and where they can do their best work. We embrace diversity of all kinds: race, gender, age, religion, identity, experience. We are actively working to build a more inclusive and equitable world, starting from within our own walls. We are an equal opportunity employer. We are also committed to providing a positive and accessible interview experience. If you require any accommodations to participate in our process, please contact us at . Compensation Range: $60K

Job DescriptionTitle: Enterprise Applications Engineer Location: New Jersey Office (Hackensack) Job Summary:Seeking an Application Engineer whose primary focus will be ensuring the stability, availability, and supportability of the Firm’s Enterprise application stack. This person will work closely with the Enterprise Applications Manager, Accounting, Marketing, Records, and other firm personnel to ensure all applications run optimally and without interruption. Good communication, technical and analytical skills are required, with a heavy focus on Windows Server and SQL (querying, reporting in SSIS and other tools, maintenance, documentation, and upgrades). Some programming knowledge would be a ‘nice to have,’ but expert knowledge is not required. Essential Job Functions and Responsibilities: • Administer, develop, and support the Firm’s Elite 3E platform. Including, but not limited to Thompson Reuters Elite 3E, Paperless Performa, Design Gallery (“DG”), Workspace, and Iridium., • Responsibilities within the firm’s financial/marketing application stack include:, • Scheduling month-end maintenance such as: Windows updates, SQL maintenance, query optimization, and security patching, • Inter-department coordination during system upgrades; assessing and communicating risk factors of upcoming upgrades, primarily when integrated systems cause a “trickle-down” effect, • Coordinate with application stakeholders and IT team to prioritize and address issues and future objectives for financial systems, • Responsible for testing financial system applications during system changes, enhancements, upgrades, and monthly system maintenance,, • Documentation of system setup, integrations, backup, and disaster recovery processes, • Communicates and informs the department and management of project statuses, issues, and proposed resolutions, • Manage vendor support tickets, • Track and optimize system performance and storage utilization, plan for necessary hardware or software upgrades to support system growth, • Research and evaluate new tools/technologies to improve the current application stack, • Utilize tools to protect application source code and maintain versioning., • Any additional responsibilities as required by management, • Other responsibilities include:, • Compulaw administration, maintenance and integrations, • Support requests/tickets escalated from the helpdesk team, • Documentation of processes/procedures, ‘how-to’ guides, and frequently asked question resolution, • Basic ‘end user’ application troubleshooting and maintenance such as: FasTax, B&A Forms, Allstate legal forms, LexisNexis etc.Knowledge, Skills & Abilities:, • 3+ years’ experience operating with legal accounting and time management software required, experience with Elite 3E preferred, • Fluency in the Elite 3E SQL database schema preferred or demonstrated ability to develop such fluency, • Experience with maintaining 3E Templates (“Design Gallery”), Workspace and BizTalk, • Proficiency in Elite Application Framework and Tools; Example: IDE, • Knowledge of 3E Solutions Manager a plus, • Proficiency in SQL reporting (“SSRS”), • Ability to learn functional and technical integration aspects of the firm’s applications such as Iridium, Foundations, Concur, • Experience administering Windows Server, • Solid technical foundation with the ability to troubleshoot, diagnose and resolve complex problems and implement solutions with minimal guidance, • Self-motivated person with excellent time management skills, • Strong analytical skills with the ability to communicate results, • Excellent verbal and written communication skills, and the ability to communicate with staff of varying technical expertise, • Proficiency in XML/XSLT transformation, • Knowledge of C# and Visual Basic .Net, HTML5 programmingEducation and/or Experience:, • Minimum 3 years’ experience in management, design, and implementation of large enterprise applications in a heterogeneous operating system environment with hands-on experience in maintaining mission critical enterprise applications at a high level of availability., • Requires broad knowledge of the specialized and technical field of computer science, and business/management acumen equivalent to a complete college or university education; includes thorough skills knowledge., • 4-year college degree preferred, equivalent experience considered.Technical Skills & Requirements: Minimum of 5 years’ experience in the design, implementation and maintenance of Windows computer systems. Experience with Microsoft SQL required, working knowledge of Active Directory administration and maintenance a plus.

Job Description POSITION DESCRIPTION The Director of Information Technology (IT) provides strategic leadership and operational oversight of all IT functions within the organization. This role is responsible for developing and executing the information systems strategy, ensuring robust cybersecurity, maintaining compliance with ERO Principles and the NIST Cybersecurity Framework, and optimizing technology investments to support NPCC’s mission. The Director also ensures the confidentiality, integrity, and availability of corporate IT assets and applications. In addition, the Director collaborates closely with the Electric Reliability Organization (ERO) to ensure that NPCC’s technology systems and procedures align with shared strategies and enterprise-wide initiatives. KEY RESPONSIBILITIES • Strategic Leadership & Planning, • Develop, communicate, and maintain the organization’s information systems strategic plan and vision., • Align IT initiatives with organizational goals and compliance responsibilities., • Monitor emerging technologies and industry trends to identify opportunities for innovation and operational improvement., • Analyze the costs, value, and risk of IT investments to advise senior leadership., • Governance, Compliance & Policy Management, • Review, update, and enforce IT policies and procedures in alignment with:, • NIST Cybersecurity Framework (CSF) 2.0, • ERO Security Principles, • NPCC Policies, • ERO AI Principles, • ERO Data Classification and Handling Protocols, • Oversee implementation and adherence to compliance frameworks and internal controls., • Communicate policy violations to SVP Technical Services and Legal as required., • Cybersecurity & Risk Management, • Ensure the confidentiality, integrity, and availability of all corporate IT assets and applications., • Oversee implementation of cybersecurity controls and review security architecture plans., • Oversee incident response and business continuity plan (BCP) activation, including coordination of communications., • Infrastructure & Operations, • Oversee IT infrastructure (networks, systems, platforms) to ensure optimal performance and security., • Review and approve infrastructure changes, ensuring proper testing and staff training., • Manage helpdesk operations and ensure adherence to service metrics., • Direct and organize IT-related projects, including evaluation of security controls and risk tolerance., • Business Continuity & Disaster Recovery, • Develop and maintain the Business Continuity Plan., • Oversee business continuity and disaster recovery (DR) testing and readiness., • Staff Development & Awareness, • Oversee development of staff training materials and security awareness programs., • Provide leadership, support, and direction through collaboration, education, and relationship building., • Procurement & Financial Oversight, • Review and approve IT purchases, RFPs, contracts, and invoices, ensuring compliance with:, • Business expense policies, • Budget constraints, • Data handling protocols, • Security principles, • Coordinate with Finance and IT Asset Manager to manage budget variances., • Oversee the IT budget and optimize technology investments., • Collaboration & Communication, • Collaborate with the ERO and internal stakeholders to ensure alignment with shared business applications and enterprise principles., • Communicate strategic initiatives, infrastructure changes, and awareness updates to staff and leadership. EDUCATION AND CERTIFICATION/LICENSE CREDENTIALS • Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s preferred)., • Minimum of 10 years of progressive IT experience, including 5+ years in a leadership role., • Minimum of 6 years of experience in risk management and/or regulatory compliance in two or more of the following risk disciplines: audit and controls, technology risk, business continuity, operational risk, or supplier risk. Broad knowledge of other risk areas, with a strong understanding of supplier or third-party risk impact on an organization., • Certified Information Systems Security Professional (CISSP) in good standing preferred., • Certified in Risk and Information Systems Control (CRISC) in good standing preferred., • Proven experience in strategic planning, project management, and team leadership., • Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams., • In-depth knowledge of IT systems, infrastructure, and best practices in cybersecurity. FUNCTIONAL COMPETENCIES • Excellent verbal and written communication skills., • Strong interpersonal and conflict resolution skills., • Superior organizational skills and acute attention to detail., • Advanced analytical and problem-solving capabilities., • Strong supervisory and leadership skills., • Proficiency with Microsoft Office Suite or related software., • Strategic and business mindset with a solid understanding of data analysis, budgeting, and business operations., • Commitment to excellence and high standards., • Ability to participate in and lead virtual teams., • Well-developed presentation skills and the ability to function effectively both independently and in a teamwork environment. PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer.

Job Description Company Overview: We are an IT consulting firm (MSP) located in Manhattan, providing IT services to small and medium businesses. We've been in business for over 20 years and are growing. Our clients typically have 40 - 500 users, and we support all their IT needs. What We Do: Efficiency is key; we script, automate, and document. Working in IT shouldn't be stressful, and our clients know and believe we're here to help. We pride ourselves in investing in solutions that are easy for us to manage and provide industry-leading results to our clients. Tools we use daily include Kaseya, Addigy, Freshdesk, Meraki (full Meraki stack), LogicMonitor, and Huntress. Position Summary: The Senior Project IT Engineer is responsible for assisting with client projects, new client onboarding, and providing escalated support for IT-related requests. This role requires strong communication and organizational skills to effectively respond to a variety of client needs, including urgent situations. All client interactions are expected to reflect a “white glove” level of customer service. Position Duties: • Handle escalations from the helpdesk team, providing advanced troubleshooting and resolution., • Work with end-users to resolve and troubleshoot desktop hardware, desktop applications, server hardware, server applications, routing, and connectivity issues., • Work to resolve proactive alerts., • Manage daily ticket queues and schedules to ensure all assigned tickets are resolved and responded to within approved SLA targets., • Assist with the onboarding of new clients, including reviewing onboarding forms, installing tools, and documenting processes., • Assist with client projects(O365 Email Migrations, Azure Migrations, Network upgrades, office expansions), • Expert proficiency in supporting and troubleshooting Windows 11., • Expert understanding of Windows Server maintenance, troubleshooting, and support., • Expert proficiency in Azure environments and management, • Expert proficiency in Intune environments and management, • Expert proficiency in Office365 and/or GSuite., • Proficiency in common business SaaS applications., • Expert knowledge of Active Directory and its use in complex environments., • Expert understanding of advanced network troubleshooting., • Minimum of 4 years of experience in a similar role or 3 years of experience working in Managed Services (MSP)., • Willingness to learn and grow., • Customer service-focused., • Excellent verbal and written communication skills., • Competitive salary and performance bonus., • Health and dental benefits., • Unlimited Paid Time Off., • Fun work environment with smart coworkers and generous perks, including unlimited snacks/drinks, team outings, and holiday celebrations.

Job DescriptionCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Director of Network & Infrastructure will strategize and align industry leading infrastructure and network technologies with business objectives and cybersecurity best practices. This includes planning, decision making, implementation, and maintenance of all aspects including but not limited to, cloud, on-premises network, storage, virtualization platforms, server management, along with all enterprise and real estate asset networks including wired, wireless, building risers, IT and OT technologies. Daily tasks range from strategizing and reporting results to leadership, balanced with hands-on assistance and troubleshooting, managing project milestones, and collaborating with IT personnel to achieve business objectives. RESPONSIBILITIES • Manage and set priorities for our Managed Service Provider (MSP) and internal network team, • Liaise with our Managed Security Service Provider (MSSP) for cyber security related issues, • Manages a team of direct reports through mentorship and professional development, • In depth / hands-on knowledge of servers, firewalls, switches, building risers, wired, and wireless network protocols, • Develop and maintain key indicators and alerts ensuring critical infrastructure services to meet service level agreements and availability time, • Incorporate cybersecurity into our network and infrastructure operations, including application of patches, hot fixes, and upgrades on a regular and timely basis, • Experience with the planning, design and the implementation of network enhancements and new capabilities, • Architect a robust server, cloud, network, and wireless environment aligned with strategic business requirements., • Communicate network related issues, failures, and potential impact to hardware or software to superiors, • Provide guidance on the architecture and design of networks supporting both Enterprise IT and OT devices, • Support the implementation of IoT and PropTech solutions in a secure manner, with a focus on building systems and sustainability, • Manage projects in an Agile Methodology ensuring timely delivery and documentation, • Develop, schedule, test and communicate the IT Disaster Recovery plan and procedures, • Incorporate cybersecurity best practices to all aspects of the network and infrastructure, • Author and edit SOPs (Statements of Procedures) and system documentation and ensure they are properly updated to reflect current status or changes, • Collaborate with the helpdesk, application, and cyber teams to support diverse business initiatives, • Prioritizes work efforts to balance operational tasks, remediating technical debt, and long-term strategic initiatives., • Strike a balance between hands-on, management, and strategic thinking, • Manage multiple projects simultaneously, • Monitor daily backup operations, ensuring all data resiliency and availability, • Lead a team culture of engagement, productivity, and accountability, • Must be available to work occasional evenings and weekends as business needs requireWHAT SUCCESS LOOKS LIKE, • Maintain network stability and availability to support business initiatives, • Successfully deliver projects on time and on budget, • Implement system upgrades or replacement with minimized system down time or impact on users, • Maintain a solid working knowledge of all ESRT technology systems, • Investigate new technology and solutions to ensure ESRT is well positioned for growth, • Configure computer hardware and software for optimal network communication and cybersecurityREQUIRED TECHNICAL SKILLS / ABILITIES, • Microsoft Active Directory, • Microsoft Azure Cloud, • Server: Microsoft Windows Server 2025 / 2022 / 2019 and Linux, • Microsoft Exchange 365 and e-mail gateway protocols, • Microsoft Office 365, • Next Gen Firewalls, Switches, Routers, and VPN, • Virtual Servers, • File Storage systems and appliances, • Cloud environments, • Wireless infrastructure, • Building risers and core infrastructure, • Business continuity and backup Technologies, • Telecommunication, ISP, VoIP communications, and video conferencing, • Network protocols and topology (i.e. DSN, TCP/IP, VLAN, SAN), • Network monitoring tools, • Mobile Device Management (MDM) for Apple and Android devices, • Project Management Software, • Identity Access Management (IAM) platforms, • Privileged Access Management (PAM) platformsREQUIRED INTERPERSONAL SKILLS / ABILITIES, • Ability to develop effective relationships with business users, technical staff and executive management, • Strong organizational skills, ability to prioritize work, and meet deadlines in a fast-paced environment, • Strong Vendor Management, Time Management, and Project Management skills, • Ability to engage, lead, and develop a highly motivated and productive team, • Excellent written and oral communication skills with a strong work ethic, hands-on, with a customer service mentality, • Communicate with internal/external clients in a calm, polite, respectful, and professional manner, • Display strong project management skills completing assignments in a timely fashion, • Exhibit strong analytical, troubleshooting, and organization skills with an attention to detail, • Able to work both independently, and as a member of a team environment, • Keep abreast of current and new technology system advances and their potential application to address user business requirementsEDUCATION & EXPERIENCE, • 7 - 10 years of IT infrastructure and networking experience, • Associate or Bachelor’s Degree in Computer Science or related field, • Real Estate or Financial Services industry experience preferred, • MCSE - Microsoft Certified Systems Engineer preferredPHYSICAL REQUIREMENTS, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at timesWHAT YOU CAN EXPECT, • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -, • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently, • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT, • Dependable – you take a strong sense of ownership and accountability over your work, • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude, • Curious – you consistently look for new ways to work smarter, not just harder, • Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture, • Positive – you possess a service-oriented attitude with excellent follow through BENEFITS, • Competitive base salary and bonus, • Health/Dental/Vision insurance, • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance, • Voluntary Enhanced LTD Program, • Voluntary Hospital, Accident, and Cancer Programs, • 401(k) with 100% match up to 5%, • Paid parental leave, • Pre-tax transit accounts, • Employee Assistance Program for emotional, financial, and legal supportWELL-BEING, • Generous paid time off, • Flex remote work time, • Flex Summer Fridays, • Employee engagement programs, • Volunteer time off, • Continuing education, • Complimentary Empire State Building Observatory access, • Complimentary gym membership and other wellness benefits

Job Description WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: The Senior AV Support & Event Specialist supports Tier 2 video conferencing equipment and provides ongoing Video Conferencing Technical Support to the client. This position is responsible for resolving issues related to in-room technology, AV/VC equipment failure, physical malfunction and software configurations and conduct root cause analyses to improve processes and trend reoccurring issues to improve service. The Senior AV Support & Event Specialist is additionally responsible for commissioning retrofits and new builds. KEY RESPONSIBILITIES: • Broadcast and Event Support in office for Tiered event structures, • Primary on-site technician with the knowledge and skillset to fix 99% of issues in rooms, • Primary user-facing POC for all VC related issues, • Provide strong client level support to users, with a predisposition to de-escalate technical fails, • Perform break fix (user reported incident) tasks within target SLA response window, • Perform maintenance and repair tasks on all VC gear to maintain 99% uptime and address all primary issues, • Maintain accurate tagging and data entry of all tasks, projects, and requests performed, • Form strong XFN partnerships with local Helpdesk, Facilities, Events, Executive Support, and EA's of high profile staff, • White glove VC technical support for C-suite and high level management, • Provide VC focused support for high profile events, • RCA reported network related call escalation issues, • Active monitoring of local and global VC endpoints and related hardware, • Assist, train, and advise Tier 1 technicians of signal flow and inspections best practices, • Neat and DTEN, Logitech & other vendor's RMA processes, • Advise and QC integrators of installation standards, • Partner with OTD New Builds DPM's to provision and deploy all VC and VIO related equipment in new office locations, • Ability to be self-motivated and accountable in a fast-pace, independent environment, • Ability to think creatively as well as methodically regarding technical issues, • Knowledge of neat, qysys, Dante, Cisco, Crestron, Extron, Shure, Clearone, and other AV/VC related hardware and signal flow, • Strong interpersonal, customer service, and conflict resolution skills, • Willingness to learn and adapt to client culture, • Ability to work both independently as well as with a team, • Ability to handle physical tasks such as lifting large/heavy objects and physical integration/maintenance work The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #NAMERHV #INDHP Pay Range$90,000—$100,000 USD

Job Description THE COMPANY Friedman Vartolo LLP is a rapidly growing New York based real estate and default services law firm with 250+ employees across six states. The firm prides itself not solely on its superior legal product, but also on its innovative approach to business and problem solving. We offer a fresh, fast-paced energy, with a startup vibe. THE POSITION We are seeking an entry-level IT Administrator to provide day-to-day technical support to employees both virtually and onsite. This role will focus on resolving helpdesk tickets, assisting with user onboarding/offboarding, and supporting hardware, software, and IT systems. It's a great opportunity for someone who enjoys problem-solving and wants to grow their career in IT within a professional legal environment. RESPONSIBILITIES • Serve as the first point of contact for IT support requests (Tier 1 and some Tier 2), managing and resolving tickets through the helpdesk system (JIRA)., • Provide support for desktops, laptops, printers, copiers, and other office equipment., • Troubleshoot and resolve basic hardware and software issues (Windows, Office 365, VDI, etc.)., • Assist with employee onboarding and offboarding, including laptop setup, software installation, account creation, and workstation configuration., • Provide end-user guidance and orientation on IT systems, tools, and security best practices., • Maintain accurate IT documentation, including knowledge base articles (Confluence)., • Manage IT assets, including laptops, monitors, and peripherals, ensuring accurate tracking and lifecycle management., • Coordinate equipment recycling (e-cycle) and assist with upgrade/replacement cycles., • Strong communication and interpersonal skills with the ability to support staff at all levels., • Excellent troubleshooting, problem-solving, and analytical abilities., • Ability to prioritize tasks, work independently, and collaborate within a team., • Customer service mindset with a positive, "can-do" attitude., • Eagerness to learn and grow in an IT support role. REQUIREMENTS • A degree in Information Technology, Computer Science, or related field (or equivalent practical experience), • Strong knowledge of Windows Environment (Office 365, Microsoft Office Suite, Windows 10, 11 Business), • Familiar with basic computer hardware, printers, applications, • Some Helpdesk experience (6 - 12 months preferred but not required) PREFERRED • Task Automation, • Azure (Azure Connect, Azure Cloud, Azure ADD), • VDI & Virtual System Management COMPENSATION/BENEFITS We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement. ADA COMPLIANCE Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at to request an accommodations. LOCATION This position is located in our NYC office. Job Posted by ApplicantPro

Job DescriptionThis role is located in New York City and will require a hybrid work schedule of at least 2 days in office per week. About the Bank: Sumitomo Mitsui Trust Bank, Limited was established through the merger of The Sumitomo Trust and Banking Co., Ltd with Chuo Mitsui Trust and Banking, Ltd. on April 1, 2012. We are one of the largest asset managers in Asia and number one among Japanese financial institutions by AUM, with approximately $850 Billion USD in AUM. The Bank provides an assortment of financial solutions and manages a broad spectrum of financial products across its global branches. This role is for AVP level candidates. Department Overview: The Americas Division (“AD”) was established in the Sumitomo Mitsui Trust Bank, Limited, New York Branch) (“SMTBNY”) to perform corporate functions and supervise U.S. entities. Established under the AD are the “Global Banking Unit (“GBU”), Americas Division” and “Global Markets Unit (“GMU”), Americas Division” which performs business functions. The Information Technology Department (“ITD”) provides the users of the Branch’s information systems with sufficient and appropriate system resources and functionality to complete their day-to-day business and keeps security and consistency of the important information that is stored in the systems. Your Role Overview: The Senior Engineer will perform maintenance and administration of the LoanIQ application from Finastra, running as “FMS” (Finastra Managed Services) - a cloud-based version of LoanIQ. The position supports the front, middle and back-office business lines that use LoanIQ. Your Duties and Responsibilities: • Maintenance and support of LoanIQ, including account administration and user profile maintenance., • Support and interaction with Business Lines that use LoanIQ. Assistance with problem resolution and general inquiries., • Interaction with the Finastra helpdesk as needed for research and problem resolution., • Responsible for coordinating with Finastra re. scheduled patches, ad-hoc patches and system upgrades: This will require ITD unit testing and coordination with users for UAT. This will also require balancing user activity with Finastra support. Three environments will come into play: UAT, pre-PROD and PROD., • Future API development and support when we begin to implement interfaces to other systems. This may include cloud-based systems as well as on-prem legacy systems., • Developing and deploying SQL-based data exchange between LoanIQ and other systems., • Interaction and coordination with third party vendors who assist with LoanIQ implementation and deployment. Responsible for ensuring a smooth knowledge transfer upon vendor exit., • Close interaction with other members of ITD. This includes knowledge-sharing/cross-training as well as working out the technical details for interfaces to legacy systems., • Additional responsibilities within the ITD Application Section may include:, • Responsible for development, maintenance and enhancement of Bank systems, both internally developed and 3rd party., • Advises and assists end users in using software packages and explaining how to better utilize existing software., • Participates in new projects and cooperates with other project / department members., • Responsible for writing and maintaining software program documentation and procedure manuals., • Provides necessary migration for existing computer applications., • Performs other duties and responsibilities as assigned by management. Your Qualifications: • Bachelor’s degree or equivalent with three+ years of relevant work experience in the financial sector., • Proficiency MS SQL and data transfer, • API development and deployment, • Basic business knowledge of financial instruments, wholesale banking, capital markets, lending, and market risk analysis preferred. SWIFT experience is a plus., • Basic programming knowledge / experience with MSOffice (Excel, Access) desirable., • Good oral and written communication skills., • Knowledge of the LoanIQ application is required, including the user interfaceunderlying database schema and table relationships, and issue resolution related to LoanIQ batch run., • Experience with Finastra’s reporting tool, DataNet (a branded instance of IBM Cognos), would also be advantageous., • Knowledge of the Finastra API universe is preferred., • Possesses SQL skills with a focus on bulk data transfers between LoanIQ and other SQL databases. 11. Broad banking product knowledge with a focus on agented and non-agented (bilateral) loans is a plus. Why you should join SuMi Trust:SuMi Trust embraces flexible ways of working when the business and role permits. We provide employees with a hybrid working model, allowing for in-office work and work from home. Our diverse and inclusive environment along with our global presence enables us to collaborate and communicate to meet our business needs. We believe that efficient teams need truth, loyalty, and a strong sense of purpose to balance risk and their targets. We make sustainable business decisions to improve our society and the world. We believe that each person brings a unique value that drives the business though their creativity and passion. • The Employee Benefits package includes: Paid Time Off, medical, HSA, vision, dental, FSA, 401(k), profit sharing, legal plan, cancer indemnity plan, disability insurance, life insurance, employee assistance program, commuter benefits, business travel accident, paid volunteer day, paid memberships, paid seminars, and tuition assistance. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SuMi Trust provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application

Job Description Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY, a non-profit mental health services agency is seeking a Full-Time Corporate Compliance Specialist for its Administrative offices in Whitestone, NY. Annual Salary: $65,000, $35.71/hr. Full-Time The Corporate Compliance Specialist will ensure the Agency is in compliance with all Federal, State, and City laws, regulations, and Agency policies. They will be responsible for conducting compliance and quality assurance audits. Essential Functions: • Member of Incident Review Committee, • Report incidents to Justice Center and New York State Office of Mental Health., • Investigate allegations of client abuse and neglect., • Audit insurance claims for compliance with requirements and regulations., • Provide training for staff and directors., • Audit all programs for adherence to operating regulations., • 24/7 on call for serious incidents., • Policy and Procedure development., • Monitor Agency compliance program., • Participate in ongoing development of compliance program., • HIPPA Privacy Officer duties., • Participate in the Staff Development Committee and Agency staff development efforts., • Coordination of Staff Orientation., • Monitor AWARD Helpdesk and Zendesk., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file., • Documents or store materials throughout the workday, with or without reasonable accommodation., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • Perform other related duties as required. Requirements/Experience/Skills/Abilities BA/BS degree and 3-5 years' administrative, supervisory and clinical experience with psychiatric population. Evidence of progressively responsible positions is desirable. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job DescriptionWhat you’ll do as Implementation Manager: • Conduct Live Cyber Health implementations - these are a core interaction for our Members outside of our family of apps. Implementing a password manager, hardening an iPhone and other security and privacy-focused service appointments via Zoom. The team will train you on the workflows and mastery will be expected. We believe that preparation is the key to success and expect you to prepare for each implementation ensuring a personalized and smooth member experience. Efficient and thorough follow up with the Member, documenting what was completed and any changes to the workflow (i.e. new settings or other changes) is also expected., • Execute Asynchronous Cyber Health Workflows - In addition to 1:1 time with Members, there are ways to increase Members’ Cyber Health in asynchronous ways. Executing our workflows to blur a home on Google Maps, opting out of marketing databases, leveraging our Monitor program to send custom alerts will all be within scope. As our knowledge base grows and threats evolve, we are never static. We will add new workflows and you will be responsible to execute those new workflows. ‘Cyber Health first’ - you already make decisions with Cyber Health in mind. You think about cyber security, privacy, and digital hygiene as you interact with others and navigate the online world throughout the day. * Startup mentality - Startups are underdogs and being an early employee in a start-up company is hard. Hard work, agility and scrappiness are necessary conditions to achieve the impossible. You are a self-starter and are self-motivated. * Super organized - startups are in constant growth mode, putting out fires left and right. You are detail oriented and can remain organized as a calm in the storm. * Technical support background - You have worked in a technical customer service oriented role where you interacted with your clients as you worked toward issue resolution. Maybe you did that as part of a helpdesk, IT support, or a consumer technology support related position. * Empathy for others - you enjoy resolving technical issues for others and have empathy for people with less technical skills than yourself What we offer * A chance to define Cyber Health for the world and positively impact the cybersecurity, digital privacy and digital hygiene of millions * Proximity to the customer. You are not back office, you are on the front lines delivering Cyber Health to people who need it most * Access to product market fit. We need to hire because we cannot support existing demand. * An opportunity to sharpen your skills alongside a qualified, motivated team * Competitive salary and health benefits * Stock options in a high-growth company consummate with being an early employee

Job Description Who We Are EarthCam is the global leader in providing webcam content, technology and services. Founded in 1996, EarthCam provides live streaming video, time-lapse construction cameras, and Software-as-a-Service (SaaS) for AI-powered visual asset management, leveraged through our intuitive Control Center 8 dashboard which integrates with leading project management software. EarthCam leads the industry with the highest resolution imagery available, to empower building information modelling (BIM) and Virtual Design Construction (VDC) teams with actionable visual data. EarthCam's innovations include the world’s first outdoor gigapixel panorama camera system, and the first ever 5G construction camera. EarthCam has documented over a trillion dollars of construction projects around the world. The company is headquartered on a 10-acre campus in Northern New Jersey. We are seeking a personable and passionate Customer Success Specialist to join our growing team. Responsibilities · Oversee the end-to-end customer lifecycle, ensuring a positive customer experience · Engage assigned customers proactively & maintain a regular cadence of communication · Develop customer success plans geared towards improving customer sentiment, service experience, product usage, & overall value realization · Maintain proper customer information hygiene for accurate reporting · Maintain client confidence and protect operations by keeping information confidential · Support incoming help requests from end users via telephone, email and helpdesk tickets · Track and record the problem-solving process and document actions taken until resolution · Deliver service and support to end-users via phone, email or live chat · Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services · Follow standard processes and procedures and adhere to team KPIs for customer satisfaction & product adoption · Ensure fast resolution for issues while maintaining customer communication · All other tasks assigned by supervisor Requirements Who YOU Are · A clear, concise and accurate communicator who cares about brand integrity · Courteous and confident to ensure customer needs are quickly addressed · Meticulous about managing information appropriately and securely · An advocate for the needs of the customer to ensure timely team responsiveness · A problem solver who thrives on finding solutions efficiently and effectively · Willing to cooperate with others and work towards the success of the customer and team · Multi-tasker who can manage prioritization necessary to meet deadlines Qualifications · Minimum 2 years’ experience in an external customer facing role · Minimum 2-years’ experience in a coordinator role, working with cross-functional teams to meet deadlines · Confident and professional phone etiquette · Ability to speak and write clearly and accurately · Ability to work in a team environment Benefits What We Offer The EarthCam package includes excellent salaries, bonuses, benefits, and constant opportunities for development – designed to create an entrepreneurial, invigorating and satisfying environment. Our benefits include: · Starting base salary from $55,000 a year · Health insurance (Single coverage 100% paid for by company). · Dental and vision insurance · 401K Plan (with aggressive company matching) · Paid time off, plus paid holidays · Regular free breakfasts, lunches and snacks · Bicycles to ride around campus · Team BBQs and annual company Olympics EarthCam is committed to maintaining a transparent and secure recruitment process. EarthCam communicates with candidates exclusively using EarthCam email addresses and extends job offers solely by telephone. For more information about the EarthCam recruitment process and avoiding fraudulent job offers, please click here.

Job DescriptionJoin LaundryLux Senior Technical Support Engineer What we are looking for: The Senior Technical Support Engineer provides day-to-day Tier 2 & Tier 3 technical support with opportunities to lead and contribute to internal IT projects and companywide implementations. You will be responsible for resolving technical issues, supporting infrastructure, improving business processes, and ensuring smooth deployment of systems across teams. This is an ideal role for someone who thrives in a hands-on, fast-paced environment and is looking to grow their skills across support, networking, server management, and project execution. Before we continue to dive into the requirements for the role let’s talk about Why you should join LaundryLux? Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment. Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning Diversity Initiatives: We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company. LaundryLux Benefits: We offer a comprehensive benefits package including: • Health benefits package including medical, dental & vision plans, • Life Insurance, • 401(k) with company matching, • Paid Time Off, • Paid Holidays, • Profit Sharing, • Employee Referral Program, • Mentorship Program, • Company Sponsored Training, • Monitor and resolve IT helpdesk tickets for hardware, software, and user issues., • Perform installation, configuration, and troubleshooting of devices, software, and networking equipment., • Manage user onboarding and offboarding (Active Directory / Azure / O365, etc), • Support printers, monitors, docking stations, IP phones, mobile devices, and remote connectivity tools., • Maintain antivirus protection, inventory systems, and enforce IT policies., • Administer and maintain physical and virtual servers (VMware), including backups and recovery planning., • Participate in companywide software and hardware implementations (onsite & remote), • Work with stakeholders to gather business requirements and improve operational efficiency., • Contribute to documentation using SDLC methodologies., • Assist in designing project plans, timelines, and ensure timely task completion., • Deliver end-user training for new systems and workflows., • Support LAN/WAN networks, routers, switches, firewalls (Sophos, Ubiquiti), • Administer Office 365, Azure/Entra, Active Directory, RingCentral VoIP, • Evaluate hardware/software needs and assist with procurement., • Maintain and update IT policy/procedure documentation., • Travel occasionally to remote offices across North America for implementations and support.What you should have:, • Strong troubleshooting skills and ability to work independently., • Excellent verbal and written communication, with a customer-first mindset, • Effective at documenting procedures and translating technical language for end-users., • Microsoft 365 and Azure Administration, • Active Directory / Entra ID, • Sophos Ecosystem (Endpoint & Firewall), • Ubiquiti Networking (LAN/WAN/TCP-IP), • VMware (Virtual Server Environments), • RingCentral VoIP, • DUO, Barracuda, CrowdStrike antivirus and endpoint protectionEducation and Experience:, • Bachelor’s degree or equivalent work experience in IT or related field, • 5+ years’ experience in an IT support or sysadmin role, • IT certifications (CompTIA, MCSA, Azure, Network+) a plus, • Experience with ticketing systems (e.g., Jira, Zoho, ServiceNow) a plus, • Prior project coordination or implementation experience a plus, • Familiarity with SDLC documentation and structured IT processes a plus Our Values: People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you! We are an equal opportunity employer and we are committed to providing reasonable accommodations to individuals with disabilities in all aspects of the employment process. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Our company participates in E-Verify.

Job Description Our client, a national industrial standards consulting group, is looking to hire a Director of IT Infrastructure. The Director of IT Infrastructure will report to the CIO and will be based in the New York City Headquarters. The role will entail approximately 25% travel to national and some international locations. A competitive compensation package being offered. Summary: This role is critical in ensuring reliable, scalable, and secure IT operations across the domestic USA, the corporate headquarters and hub offices, many global satellite locations, remote users, and cloud production environment which hosts all of the vital content and workflow applications used across the enterprise. The Director of IT Infrastructure will manage a diverse team of up to 20 personnel, including Network/Cloud Operations, Security Operations, Helpdesk, IT Project Management, and overall IT Service Delivery, supporting a hybrid/remote workforce and business-critical systems. The Director will develop infrastructure strategies, enhance system performance, support the organization's technology needs across multiple departments, and ensure the broader organization is both involved in the prioritization of and aware of the IT infrastructure group’s activities, including publishing structured metrics on departmental objectives and performance. Background: The Director of IT Infrastructure, will lead the design, implementation, and optimization of next-generation infrastructure and security tools, endpoint management solutions, develop contact-center solutions and teams to support the user community, drive automation, and leverage privacy-protected AI solutions to accelerate the organizational mission using technology. You will own vendor management across IT and be responsible for ensuring the maximum use of vendor-provided hardware, software, and services. The right candidate would enjoy this role if you are a service-oriented, cloud-native, mobile-first, infrastructure-as-code, security-driven-design Infrastructure leader. You should be an operations leader who is also able to drive project activities. This role offers the rare opportunity to both architect and lead transformative change in a mission-driven environment. If you're a contemporary hands-on technology leader eager to drive modernization at scale, this is your moment to build, lead, and elevate IT in service of a larger purpose. Key Responsibilities The Director of IT Infrastructure will carry the following areas of responsibility: Team Leadership & Collaboration • Directly supervise, mentor, and continuously improve the operations of network & cloud, • Develop and execute a global IT infrastructure strategy aligned with business goals., • Foster a collaborative, high-performance culture across on-site and remote team members., • Collaborate with senior leadership to define IT priorities and investment roadmaps., • Manage and mentor a team of IT professionals, providing guidance and career development., • Work closely with business leaders to align IT infrastructure with organizational goals., • Partner with vendors and service providers to evaluate and implement new technologies. Infrastructure & Operations Management • Ensure high availability, performance, and security of IT systems and services., • Drive proactive monitoring, incident management, and root cause analysis., • Develop infrastructure-as-code and other automation approaches to streamline the uniformity and efficiency of maintaining the organizations infrastructure., • Manage IT asset lifecycle, including procurement, maintenance, and upgrades., • Maintain budget projections and expense management on all IT infrastructure related expenditures., • Develop and implement disaster recovery and business continuity plans. Cybersecurity & Compliance • Oversee the Information Security function for the organization., • Drive the enforcement of cybersecurity best practices to protect organizational data and systems. Cloud & Digital Transformation • Optimize cloud-based infrastructure and applications balancing scalability and cost-effectiveness., • Manage relationships with cloud service providers and ensure optimal usage. Qualifications & Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred. Experience: • 7+ years of IT infrastructure experience, with at least 3 years in a leadership role, including cloud operations management., • Strong knowledge of modern networking, cloud computing (AWS, Azure), cybersecurity, and enterprise IT systems., • Experience with virtualization, storage solutions, and disaster recovery planning., • Proven track record of managing IT teams and driving infrastructure improvements., • Experience with deployment and maximizing enterprise ITSM tools such as ServiceNow desired., • Familiarity with ITIL, NIST, or other IT governance frameworks is a plus., • Experience leveraging LLM and other AI toolsets to support infrastructure objectives a plus., • Excellent problem-solving, communication, and project management skills. Company DescriptionExecutive Recruiting :.We are sourcing candidates for our client.Executive Recruiting :.We are sourcing candidates for our client.

Job DescriptionWho We Are:We are leading the next wave of talent acquisition innovation with a candidate-centric recruiting model that helps companies engage candidates with meaningful experiences at the right time, in the right way, from first look to first day. Our Platform infuses automation and intelligence into today’s expanded recruiting cycle to increase the speed, quality, and cost-effectiveness of talent acquisition. A customer service representative should be able to interact with a customer and immediately get the context of their problem. Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away. If the issue the customer is facing is beyond the immediate scope of the support rep, they should learn to escalate the problem to the right internal team(s) and follow up with them regularly for updates on the progress. In this position you will be the champion of our Continual Process Improvement plan. Here’s a look at all the key responsibilities of a service rep. • Take ownership of customer issues - Customer service reps must take ownership of the customer’s problem and be the single point of contact for all enquiries related to the troubleshooting procedure, the expected resolution time, and updates on the progress made., • Troubleshoot problems and see them through to resolution - It’s important for a service rep to follow a customer-first attitude and leave no stone unturned in giving customers the best possible experience. Once a support ticket is assigned to them, they need to research all possible ways to troubleshoot the problem and quickly come up with a solution., • Escalate unresolved issues to the appropriate internal teams - A lot of times in customer support, there are issues which are highly technical or beyond the scope of what a service rep can handle on the spot. For such cases, the support agent needs to make sure that the problem is being communicated to the right internal teams and that they take appropriate action to resolve it., • Collect prompt and accurate feedback from customers - The work of a support rep does not end at just resolving a customer issue. They also need to follow up with the customer, find out if the solution actually worked, and take note of the customer’s suggestions on what can potentially improve their experience., • Document knowledge in the form of solution articles - The solution to every customer problem provides a valuable learning experience to service reps. They should be able to document this knowledge in the form of help content or solution articles so that the same problems don’t occur in the future.

Job Description BBR Partners is a premiere, boutique wealth management firm providing customized investment strategies and bespoke advice to high-net-worth individuals and families. The firm was founded in early 2000 and for over 25 years, we have nurtured our culture with talented people from diverse backgrounds who care about each other, our clients, and our collective communities. In our quest for continuous improvement, we strive to develop not only world class talent but world class humans! Job Description: BBR partners is seeking a Director of Infrastructure, based in the New York office, to play an integral role as a member of its IT department. Responsibilities include delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the firm. This person will be responsible for defining IT Infrastructure strategy, direction, architecture, standards, and management to include disaster recovery, security, systems, servers, networks, and storage. This role will manage the IT helpdesk and system engineers and must ensure reliable 24x7 operations. This role will report directly to the CTO. Responsibilities: Strategic Leadership • Set the mission, vision, and strategy of the IT Infrastructure to maximize the success of business and IT enterprise initiatives., • Lead infrastructure modernization initiatives including cloud migration, network upgrades, and automation., • Collaborate with senior leadership to support digital transformation and innovation., • Build successful stakeholder relationships with other IT and business leaders by developing a clear understanding of business needs and ensuring cost-effective delivery of IT services to meet those needs., • Research and recommend new technologies, applications, hardware, etc. Provide direction on what emerging technologies should be incorporated into products and services to successfully deliver overall IT strategy., • Architect and oversee hybrid and cloud environments (preferably Azure), ensuring optimal performance, scalability, resiliency, security, and cost-efficiency., • Champion DevOps best practices including CI/CD pipelines, infrastructure-as-code, configuration management, automated testing, and monitoring., • Manage ongoing strategic vendor partner relationships, including but not limited to MSP and MSSP relationships, and ensure timely and cost-effective delivery of services and products. Conduct vendor evaluations ensuring best in class technologies and partners., • Oversee the day-to-day operations of infrastructure including our data center, cloud environment, networks, storage, and disaster recovery., • Administer our M365 environment, including but not limited to Exchange Online, MS Teams, Azure Active Directory, and MS Dynamics 365, • Oversee the monitoring, maintenance, testing and administration of all IT systems, to include applications, servers, storage, firewalls, switches, desktops, laptops, A/V equipment, and mobile devices. Implement upgrades needed to maintain service levels., • Manage the company's Cybersecurity strategy roadmap. Maintain a Disaster Recovery strategy plan for critical systems and infrastructure., • Establish and maintain compliance with necessary IT policies and procedures for the smooth operations and recovery of the computing environment. Deploy and manage systems/ applications/monitoring processes and tools to proactively identify and resolve problems within the environment., • Own the third-party risk management program including vendor security assessments and ongoing monitoring of supply chain and SaaS risks., • Partner with compliance team to ensure infrastructure meets cybersecurity and regulatory standards (e.g., SEC)., • Be an escalation point for Tech Support including any issues related to the end-user computing environment (desktops, laptops, mobile devices, printers, applications, etc.). Ensure end-user needs are met in a timely and effective manner., • Build and lead a high-performing infrastructure team, fostering a culture of accountability and continuous improvement., • Develop and manage infrastructure budgets, forecasts, and capacity planning., • Microsoft certifications i.e., Azure Solutions Architect Expert, Cybersecurity Architect Expert, • Cybersecurity certifications i.e. CISSP, CISM, CCSP, • Microsoft Windows Server 2016, 2019, 2022, 2025, Linux (Ubuntu 22.04 and higher), • Windows 11, • Containerization (Docker, Kubernetes), CI/CD Pipelines (GitHub Actions, Jenkins), Version Control (Git) and Infrastructure as Code (Terraform, ARM, Packer), • Configuration Management technologies i.e., Ansible, Puppet, Chef, • Understanding of SAST/DAST/SCA tooling such as Snyk, Veracode or Checkmarx, • Familiar with secrets management (Hashicorp Vault, Azure Key Vault, or Keeper), • VMware in multiple host environments, • Remote desktop technologies (Citrix, VPN, VDI), • Programming/scripting skills in Python, Bash or PowerShell, • Cloud Services with preferred Azure, • M365 (Entra ID, email, MS Teams, SharePoint, OneDrive, Power BI, Power Automate, MS Office 365, conditional access policies), • Strong understanding of networking and routing, • Hardware: PC's, laptops, printers, Nutanix servers, Cisco switches and Fortinet firewalls a plus, • Knowledge of products like Varonis, Zscaler, Logic Monitor, Tenable, Rubrik, • EDR software, DLP Software, and Micro segmentation software, • CSPM, SSPM, • TCP/IP, DNS, DHCP, WAN, LAN, VoIP, VLAN, • A bachelor's or advanced degree in computer science, business information systems, or other computer related degree, • 10+ years' experience helping to transform IT infrastructure, • Proven experience in IT infrastructure management in a complex environment and a background in architecture, systems administration, network administration, cloud architecture, and DevOps, • Leadership experience in directing, leading, and mentoring IT professionals, • Familiar with Zero Trust architectures and cloud-native security best practices, • Solid project management skills and the ability to manage multiple projects concurrently, • Demonstrates the business and financial acumen necessary to develop and present ideas and solutions in a clear, concise, organized manner, • Strong written/verbal communication skills. Effective in influencing and negotiating to achieve amicable outcomes, • Ability to effectively deal with work pressure, and maintain a composed and calm attitude, • Ability to evolve and quickly learn bleeding edge technologies, • Competitive base salary and incentive compensation., • Company subsidized medical/Rx, dental and vision insurance for employee, partner & dependents., • 401K plan, Life insurance, and short & long-term disability coverage., • One Medical membership (covered for employee and dependents), Wellhub membership, Employee assistance program (EAP), Gym reimbursement and other wellness offerings., • Pre-tax transit and parking programs, Health Savings Account (HSA), and flexible spending programs for medical and dependent care., • Personalized development and career growth opportunities., • Volunteer opportunities and gift-matching program., • Flexible time off, paid parental leave, and Sabbatical with company tenure. Base salary for this position will be determined during the interview process and will vary based on multiple reasons, including but not limited to prior experience, relevant expertise, current business needs, and market factors. The expected base salary for the role will generally be between 175,000 and 275,000 per year at the commencement of employment, but the final salary offered may be outside this range based on these reasons and individual circumstances. Additionally, base salary is only part of the total compensation package, which, depending on the position, may also include discretionary bonuses, alternative incentive packages and Company-sponsored benefit programs. This position is at-will, and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description THE COMPANY Friedman Vartolo LLP is a rapidly growing New York based real estate and default services law firm with 250+ employees across six states. The firm prides itself not solely on its superior legal product, but also on its innovative approach to business and problem solving. We offer a fresh, fast-paced energy, with a startup vibe. THE POSITION We are seeking an entry-level Junior IT Administrator who will provide day to day technical support to our employees both virtually and onsite, as well as assist in general IT responsibilities. This role is ideal for someone looking to kick-start their career in IT within a professional legal environment. RESPONSIBILITIES • Assist with technology related employee onboarding and offboarding tasks including installing software, configuring laptops, creating accounts, setting up workstations., • Maintain and support printers, copiers and other onsite equipment., • Provide orientation and guidance to new employees on operating computer equipment, • Manage ticketing system (JIRA) responding to and resolving Tier 1, 2 tickets, • Troubleshoot and investigate basic hardware and software issues, • Engage in employee outreach to gain feedback on employee technology experience, • Documentation Management (Confluence) - KB Article build out, • Equipment Asset Management (laptops, monitors, peripherals), • E-cycle and Equipment Life Cycle Management EXPECTATIONS • Strong communication and interpersonal abilities to interact with staff at all levels, • Ability to work independently and in a team-oriented, collaborative environment, • Excellent problem solving and analytical skills, • Hard worker with a can-do attitude and willingness to help other employees REQUIREMENTS • A degree in Information Technology, Computer Science, or related field (or equivalent practical experience), • Strong knowledge of Windows Environment (Office 365, Microsoft Office Suite, Windows 10, 11 Business), • Familiar with basic computer hardware, printers, applications, • Some Helpdesk experience (6 - 12 months preferred) PREFERRED • Power Bi, • Task Automation, • Azure (Azure Connect, Azure Cloud, Azure ADD), • VDI & Virtual System Management COMPENSATION/BENEFITS We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement. ADA COMPLIANCE Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at to request an accommodations. LOCATION This position is located in our Garden City, NY office. Job Posted by ApplicantPro

Job Description GENETEC SECURITY CAMERA & ACCESS CONTROL SYSTEMS ADMINISTRATOR Reports to: Vice President, Management Systems FLSA: Non-Exempt Work Shift: Mon – Fri 8.5 hours/day Under the direction of the Vice President of Management Systems for Hudson River Park Trust (the “Trust” or “HRPT”), the Security Systems Analyst is responsible for (1) configuring, operating, and maintaining the park’s security camera and access controls systems; (2) retrieving and storing security camera footage for business practices and legal proceedings; (3) liaising with external State and City agencies and vendors; and (4) providing technical assistance to Trust staff on an as-needed basis. Background: The Hudson River Park Trust (The Trust) is a public benefit corporation created by an act of the New York State Legislature and a 501(c) (3) charitable organization. The mission of the Trust is to design, construct and maintain a prominent, and very heavily used, four-mile-long waterfront park on the west side of Manhattan. The Park features landscaped public piers and gardens, lawn areas, athletic fields, esplanades, docks, public sculptures and other special features. Also located within the park are several commercial facilities, including the 2,000 space Pier 40 parking garage, the Pier 57 development project site, excursion vessel piers, various restaurant and concession facilities and a large sports complex. HRPT depends on revenue generated from these and other tenants to support its operating expenses. Responsibilities/Duties: The Security Systems Analyst is responsible for supporting the Management Systems department in analyzing present practices and implementing solutions geared towards enhancing the organization’s security and access control systems. Duties include, but are not limited to: Security Cameras: • Monitor and maintain the security camera network utilizing Genetec software, including:, • Reviewing daily outage reports and taking corrective action, • Periodically checking cameras for changes to alignment, • Monitoring bandwidth rates and adjusting as needed, • Monitoring camera server storage consumption, • Periodically check nighttime video quality on all cameras, • Conduct preliminary troubleshooting on camera outages, • Download videos as needed or upon request, • Review block diagrams and request updates when needed, • Coordinate new installations, systems maintenance and service repairs, • Configure new cameras and servers, • Liaison with security camera contractors, NYPD LMSI, and internal departments, • Serve as Genetec system administrator Access Controls: • Provide helpdesk support for issuance of new access control cards, • Support ID Cart Printing Machine, • Update lock/unlock schedules for doors, • Make modifications to user groups, • Monitor cloudlink status on daily basis and take corrective actions when needed, • Coordinate new installations, systems maintenance, and service repairs Required Education and Experience: • Bachelor’s degree or higher in public or business administration, information technology, finance or a related area and five (5) years of relevant work experience (a Master’s degree in information technology or a related field may be substituted for two (2) years of work experience);, • Excellent organizational and analytical skills;, • Familiarity with public sector procedures and operations;, • Proficiency with SQL and Microsoft SQL Server;, • Proficiency with Genetec Security Center 5.11, Genetec Cloudlinks, Genetec Streamvault Directory Servers and Archivers;, • Proficiency with Citrix and camera KVM;, • Experience working with Axis and Monotix security cameras, Siklu radios;, • Experience working with Mercury Access Control Panel, Best Key Systems, and IDH Max Lockesets;, • Proficiency with MS Excel (VBA); Adobe Acrobat;, and/or MS Project; ArcGIS, MS 365, and/or other database platforms are a plus;, • Ability to prioritize tasks in a timely manner within a complex, rapidly evolving, and regulated environment. Essential Traits: • Motivated self-starter with ability to work independently, • Sound Business Judgment, • Ethical Conduct, • Strategic Thinking, • Problem Solving/Analysis, • Good Financial and Quantitative Skills, • Collaboration/Congeniality, • Thorough/Detailed/Organized, • Excellent Communication (written and oral) Compensation/Benefits: Competitive salary of $70,000 - $80,000 annually and excellent benefits package including: paid holidays, generous PTO, medical, dental and vision insurance, and participation in New York State Pension System. Application Process: Interested applicants are to submit a cover letter demonstrating their interest in the position and a resume to the Human Resources Department at . Indicate Job Code: 2024 Security System Analyst in the subject line of the email. No phone calls please. More information on the Hudson River Park is available at: The Hudson River Park Trust is an Equal Opportunity Employer Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at .

Job DescriptionThe Role: We seek a self-motivated Senior Windows Engineer/Administrator to join the ION WINDOWS/Citrix Global team.Key Responsibilities: • The Senior Windows Engineer / Administrator will be added to an existing Global IT team where they will interact with all IT functional areas (e.g., Architecture, Design, Licensing, Helpdesk/Desktop Support, and Application Development), • The Senior Windows Administrator will work in a dynamic, heterogeneous environment and must have an extensive technical background, including experience in troubleshooting, monitoring, maintenance, and networkingRequired Skills, Qualifications and Experience, • Senior Windows Engineer / Administrator, Financial or Trading Experience is a plus., • Bachelor's Degree from a 4-year university in computer science, information science, or related technical field., • Excellent written and verbal communication skills., • Thorough knowledge (5+ years) of Windows deployment, administration, networking, performance monitoring/tuning, security hardening, troubleshooting and production operations., • Highly organized, self-motivated, multi-task, able to work independently, and a team player., • Must have operations experience in 24/7 environments, • Must be knowledgeable of Windows Servers 2016 – 2022 and Active Directory., • Experience supporting Citrix is a plus, • Must be willing to work some weekend shifts in support of maintenance and participate in On-call for overnights, weekends, and holidays on a rotational basis., • System configuration experience (PowerShell, Ansible), • System monitoring experience (SNMP, Nagios, OMD, HPE One View, etc.), • Familiarity with Ticket systems (Remedy and Jira), • Have familiarity with basic Linux commands., • Working knowledge of virtualization (VMware, Hyper-V, etc.) is a plus, • Working knowledge of HPE SAN (Primera) is a plus, • The ideal candidate will have worked within the financial industry with a robust Windows, • implementation and support background. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Kargo creates breakthrough cross-screen ad experiences for the world's leading brands and publishers. Every day, our 600+ employees bring the power of their creativity and diversity to radically raise the bar on what mobile, CTV, AI, social, and eCommerce can do to build businesses. Now 20 years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Humble brag: In 2025, Kargo was recognized as a Best Place to Work by Built In. Who We Hire Success takes all kinds. Diversity describes our workforce. Inclusion defines our culture. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, perform essential job functions, and receive other benefits and privileges of employment. Title: Job Type: Full-time; 4 Days In Office Job Location: New York, NY Salary Range: $130,000.00 - $170,000.00 (On Target Earning) The Opportunity Kargo is seeking a proactive and experienced Director of Information Technology to lead all aspects of internal technology, with a strong focus on managing the helpdesk and in office IT operations. This role requires a technically adept and service oriented leader with 8+ years of IT experience, including 3+ years in a managerial or director level role. The ideal candidate is hands on, thrives in a fast paced environment, and excels at balancing strategic infrastructure planning with day to day technical support. If you're passionate about building reliable systems, supporting end users, and keeping teams productive, this is your opportunity to make an impact at scale. The Daily To-Do • Lead and manage the internal IT team, with a focus on helpdesk operations, user support, and issue resolution., • Oversee and maintain all in office technical systems including networking, AV equipment, video conferencing tools, and office infrastructure., • Develop and implement IT policies, procedures, and best practices to ensure system reliability, data security, and compliance., • Collaborate with cross functional teams including Engineering, HR, and Facilities to support onboarding, offboarding, and ongoing technical needs., • Manage software licenses, inventory, device procurement, and vendor relationships., • Evaluate and implement new tools to improve internal efficiency and user experience., • Provide tier 3 escalation support and ensure service level expectations are met., • 8+ years of progressive IT experience, with at least 3 years in a leadership capacity., • Strong expertise in managing helpdesk operations and desktop support in a hybrid or distributed office model., • Solid understanding of networking, cloud services (Google Workspace, Okta, MDM, SaaS platforms), and office infrastructure., • Experience supporting macOS, Windows, and mobile devices in an enterprise environment., • Proven ability to lead teams, manage vendors, and oversee cross functional IT projects., • Excellent troubleshooting, communication, and customer service skills., • Big Picture: kargo.com, • The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)

Job Description Workshop/APD is an award-winning, multidisciplinary architecture and design firm. From dramatic penthouses and seaside retreats to luxury residential developments and groundbreaking hotels and restaurants, our projects are uniquely defined by a sense of place and purpose and a desire to ultimately enhance users experience through exceptional design. Our aesthetic is timelessly modern but site-specific, unbound by project type or a singular style. Our diverse and collaborative team of creative architects, interior designers, product designers and graphic designers leverage vast and highly varied experiences to solve complex design challenges, resulting in holistic spaces, products and experiences that are exceptionally beautiful and accessible. We are looking for a proactive IT Manager to own and lead our IT functions. This is a unique opportunity to be both the go-to problem solver for day-to-day tech needs and the strategic driver of long-term IT growth. In this role, you'll ensure our team has the support they need to do their best work, whether that's resolving desktop issues, managing software and systems, or partnering with our external Managed Service Provider (MSP) to keep everything running smoothly. The ideal candidate will have hands-on experience in the AEC industry firm, a working knowledge of design and visualization tools, and a people-first approach to solving problems in a fast-paced environment. Responsibilities Operations & Support • Manage and support IT systems, software, and hardware across the organization, • Support MSP in troubleshooting and resolving IT issues to ensure minimal downtime across studios, • Coordinate with our Managed Service Provider (MSP) to escalate and resolve complex problems appropriately, • Train staff on hardware, connectivity, and key software tools used in architecture and design, • Manage software licenses, updates, and vendor coordination with support from the MSP, • Keep our IT inventory up to date—track equipment, leases, and user assignments, • Track system performance, software usage, and security metrics, • Oversee cybersecurity efforts and user training in partnership with the MSP, • Implement and maintain IT policies, procedures, and best practices, • Oversee and maintain all IT infrastructure, including servers, networks, and cloud services, • Monitor and manage the annual IT budget and forecast future needs, • Lead IT projects and long-term planning—cloud transitions, cloud-based management, server upgrades, AI tools, and more, • Run internal pilot programs and gather user feedback to improve tech experiences, • Bachelor's degree in Computer Science, Information Technology, or similar, • 5-7 years of experience in IT support, ideally within A/E/C environments, • Strong working knowledge of Windows & Mac networking (Active Directory, DNS, DHCP, VPNs, firewalls), • Experience with Meraki Network & Security Appliance a plus, • Advanced proficiency in Microsoft 365 (Teams, SharePoint, OneDrive, CoPilot); Microsoft certification is a plus, • Solid understanding of networking protocols (TCP/IP) and SASE technology, • Comfortable managing both Windows 11 and Mac OS environments, • Experience using RMM tools and helpdesk platforms for remote monitoring and support, • Working knowledge with AEC software (Autodesk, Adobe Creative Cloud, Rhino, V-Ray, SketchUp, and similar), • Strong problem-solving and communication skills with a customer-service approach., • Ability to work independently and collaboratively across teams, • Exceptional end-user support and customer service skills. Salary/Benefits At Workshop/APD, we believe great work starts with great people—and we take care of ours. We offer a competitive salary and a robust benefits package designed to support your health, growth, and lifestyle. This includes insurance benefits (Med, Den, Vis) profit sharing 401(k) plan, short- and long-term disability, commuter benefits, IDP mentorship and ARE/AXP reimbursement, discretionary bonus, and personal time off (vacation, sick, holidays, and personal days). In addition, WAPD offers a comprehensive health and wellness program including discounts, education, prevention training, health coaching, and fitness classes, as well as in-office perks, including an employee lounge and rooftop, outdoor patio for lunches, bi-weekly happy hours, and fully stocked kitchen with complimentary snacks and beverages. New York$90,000—$110,000 USD To Apply: We do not accept phone calls and/or office visits. For any assistance, please reach out .

Job Description The IT Application Manager is responsible for overseeing the design, implementation, and maintenance of the organization's IT infrastructure, systems, and applications. This role combines technical expertise, leadership, and a customer-focused approach to ensure the reliability, security, and scalability of IT services. The IT Application Manager will collaborate with cross-functional teams, lead IT projects, and provide technical guidance to resolve complex issues. Technical Support & Troubleshooting • Provide first-line support for hardware, software, and network issues via phone, email, or in-person., • Diagnose and resolve technical issues related to workstations, servers, and networking equipment to minimize downtime. Infrastructure & System Management • Lead the planning, design, and deployment of IT infrastructure, including servers, storage, network components, and cloud-based solutions., • Manage and monitor Active Directory, DNS, DHCP, Windows Shares, Antivirus, and backup systems. Collaboration & User Support • Act as a owner of Tier I Tier II Tier III support, providing expert technical support and guidance., • Conduct training sessions to enhance employees' technical skills and promote effective technology use., • Work closely with other IT team members and departments to implement IT projects and improve service delivery. Documentation & Process Improvement • Maintain detailed records of support requests, resolutions, and system configurations using the helpdesk system., • Create and maintain standard operating procedures and client-related documentation., • Proactively identify and implement innovative solutions to improve IT support services and operational efficiency. Application Management • Administer productivity and collaboration tools such as Teams, One drive, Adobe Suite, POS, ERP, • Troubleshoot application issues, serve as an escalation point, and manage support escalations with software vendors., • Implement security patches and maintain system configurations according to best practices. Strategic Leadership • Evaluate emerging technologies and trends to enhance the organization's IT capabilities. Education & Experience • Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred)., • Proven experience in IT support or a similar role. Technical Proficiency • Strong troubleshooting skills for Windows and Mac operating systems, hardware, and networking equipment., • Knowledge of networking concepts, including routers, switches, and security protocols., • Familiarity with tools like Intune, Azure Update Management, and third-party patching solutions. Communication & Customer Service • Excellent verbal and written communication skills to interact with users of varying technical expertise., • A customer-focused attitude with a commitment to delivering high-quality support and service. Preferred Qualifications • IT certifications (e.g., CompTIA A+, Network+, MCSE) are an advantage., • Competitive compensation packages, • Medical, Dental, Vision, FSA, • Retirement Savings Plan Match, • Summer Fridays, • Discounts and More!, • Annual Salary $130,000, • The offered salary for this position will vary based on role requirements determined by NYC Alliance, skill set and years of experience.

Job Description Position Summary The Senior Systems Administrator is responsible for the upkeep, configuration, and reliable operation of our computer systems and infrastructure. This hybrid role (3 days in-office) supports systems across a large footprint and ensures the availability, performance, and security of enterprise applications and cloud-based services. Responsibilities • Administer and maintain device management frameworks (JAMF, Google Admin), • Oversee identity management and cloud services (Okta, Google Admin, Office 365), • Support and troubleshoot Gmail routing, spam filtering, Zoom phone systems, • Create and maintain system integrations and automations, • Act as Tier 3 escalation for HelpDesk, • Implement and monitor security practices and data retention policies, • Provide support to DevOps and engineering teams, • JAMF, MacOS, ChromeOS, • Google Workspace, Office 365, • Okta, Zoom phone, Zoom video Bachelor’s degree in IT or related field or 7+ years of experience 5+ years providing technical support in an enterprise environment Experience supporting 25+ distributed office locations Proficiency with endpoint management tools (Apple DEP, JAMF Pro) Familiarity with ITSM tools and eDiscovery processes Strong communication, project coordination, and stakeholder interaction skills

Job Description Company Overview: We are an IT consulting firm (MSP) located in Manhattan, providing IT services to small and medium businesses. We've been in business for over 20 years and are growing. Our clients typically have 40 - 500 users, and we support all their IT needs. What We Do: Efficiency is key; we script, automate, and document. Working in IT shouldn't be stressful, and our clients know and believe we're here to help. We pride ourselves in investing in solutions that are easy for us to manage and provide industry-leading results to our clients. Tools we use daily include Kaseya, Addigy, Freshdesk, Meraki (full Meraki stack), LogicMonitor, and Huntress. Position Summary: The Senior IT Engineer is responsible for providing escalated support to end users on IT-related support requests and handling technical support work. This role must demonstrate superior communication and organizational skills to respond to diverse and sometimes urgent needs. It is expected that all client interactions will be done with “white glove” customer service. Additionally, this role involves onboarding new clients and possibly going onsite to clients when needed. Position Duties: • Handle escalations from the helpdesk team, providing advanced troubleshooting and resolution., • Work with end-users to resolve and troubleshoot desktop hardware, desktop applications, server hardware, server applications, routing, and connectivity issues., • Work to resolve proactive alerts., • Manage daily ticket queues and schedules to ensure all assigned tickets are resolved and responded to within approved SLA targets., • Assist with the onboarding of new clients, including reviewing onboarding forms, installing tools, and documenting processes., • Conduct onsite visits to clients as necessary., • Provide extraordinary customer service. Required Technical Proficiencies: • Advanced proficiency in supporting and troubleshooting Windows 11., • Advanced Windows Server maintenance, troubleshooting, and support., • Ability to troubleshoot a wide range of technical implementations such as Hyper-V., • Proficiency in Azure environments and management, • Proficiency in Office365 and GSuite., • Proficiency in common business SaaS applications., • Advanced knowledge of desktop software such as all Microsoft Office Suites., • Advanced desktop VPN connectivity troubleshooting and configuration., • Advanced knowledge of Active Directory and its use in complex environments., • Advanced network troubleshooting., • Security software knowledge, such as Huntress and SentinelOne (S1). Base Requirements: • Minimum of 3 years of experience in a similar role or 2 years of experience working in Managed Services (MSP)., • Willingness to learn and grow., • Customer service-focused., • Excellent verbal and written communication skills., • Successful at working in a team culture. What We Can Offer You: • Competitive salary and performance bonus., • Health and dental benefits., • Unlimited Paid Time Off., • Fun work environment with smart coworkers and generous perks, including unlimited snacks/drinks, team outings, and holiday celebrations. Our offices are conveniently located in midtown Manhattan.

Job DescriptionSalary: $25-$27/hr Join us at K&L Wine Merchantsand be a part of a unique journey in the world of wine and spirits, where your expertise and passion will help shape the future of our company and the experiences of our loyal customers. About Us K&L Wine Merchants is one of the leading independent wine and spirits retailers in the CA. We offer a world-class selection of wine, spirits, and beer at four retail locations and through our website. We have great, positive and fun team that is dedicated to providing excellent, knowledgeable service to our loyal customers. Job Summary K&L Wine Merchants is seeking a Full-Time Customer Service Associate who will be responsible for taking ownership of our Wine and Spirits storage business clients' overall experience and satisfaction. They willprovide expert client guidance on logistics and collection solutions and support all internal andexternal clients primarily via phone, email, and chat. They will bring forward their ability to multi-task, prioritize, triage tasks and activities accordingly, coordinate and communicate efficiently cross-functionally whilebringing energy and positivity to every interaction. This role is hybrid; the associate will work remotely but come into the facility as necessary and needed to support the operations team and clients. Essential duties and responsibilities Deliver exceptional customer service and provide knowledgeable solutions via phoneand email (40-60 inbound calls/day). Accurately process a variety of customer transactions including inbound, outbound, andtransfer/will call requests. Resolve client service issues related to inventory management, shipping, and payments. Manage customer service channels, including shared email inboxes, web-based helpdesk, chat, and phone. Develop and maintain expertise in domestic and international shipping logistics,including regulations, tax, weather delays, and insurance. Track all pertinent client information and communications through company CRM. Develop and maintain relationships with third-party logistics providers and otherstrategic partners. Provide additional on-site support of the operations team when necessary and any other duties as assigned. Required Knowledge, Skills, Competencies and Abilities 1-3 years experience in retail, wine, logistics, or other customer-facing roles. Demonstrated passion for the wine and spirits industry. Must be proficient in Office 365. Must work well independently and as part of a team. Strong time management and organizational skills. Must be positive and solution oriented. Must be customer-focused, adaptable to changes, consistent and highly reliable. Must maintain professionalism in conduct, communication and approach work with integrity. Must take pride, ownership and initiative in their work. Must comply to all company policies. Must be comfortable in a desk-based, high volume, support environment. Must have excellent written, verbal, and interpersonal communication skills. Must be timely and professional in email correspondence across departments (e.g. Customer Service, Retail, Operations). K&L Wine Merchants is a proud Equal Opportunity Employer! Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other status protected by law.

Job Description iRocket is engineering fully reusable, fully autonomous small launch vehicles to enable responsive, cost-effective, and sustainable access to space. Our team is building both the space hardware and the ground / facility infrastructure needed to support frequent launches and mission operations. We are seeking an IT Specialist/Systems Administrator to support and grow our internal systems, networks, and infrastructure. This role will be key in ensuring reliable, secure, and scalable IT operations across the company. The Role • Maintain, support, and monitor internal IT systems (servers, workstations, network, cloud services, backups), • Plan and implement infrastructure upgrades, patches, and system improvements, • Administer identity and access management, permissions, and directory services, • Troubleshoot hardware, software, and network issues; provide helpdesk support, • Ensure cybersecurity best practices, security monitoring, and incident response, • Document IT architecture, policies, procedures, and system configurations, • Coordinate with external vendors, service providers, and contractors, • Support onboarding/offboarding of employees with IT provisioning Requirements • Bachelor’s degree in Information Technology, Computer Science or related field (or equivalent experience), • 3+ years of experience as a systems administrator, IT engineer, or similar role, • Experience managing Windows, macOS, and Linux environments, • Hands-on experience with networking (firewalls, VPN, switches, routing), • Familiarity with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure, • Strong security mindset: experience with endpoint security, access controls, monitoring tools, • Ability to document, communicate, and collaborate with technical and non-technical stakeholders, • Proven ability to multitask, respond to urgent issues, and work in a fast-paced environment Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Wellness Resources

Reporting directly to the Chief Information Officer, the Executive Director will lead efforts to deliver exceptional, customer-focused IT services by developing and maintaining comprehensive operating procedures across Helpdesk and Application units. Executive Director, Service Desk. The NYC Departm

Ability to diagnose and resolve basic computer technical issues. Doral H&W users and the information technology (IT) department. The ideal candidate should have an Associate's degree in information technology and a minimum of 2 years of experience working in a help desk environment.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Experience with Salesforce Service Cloud, Zendesk, Service Now and other enterprise Helpdesk

Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows and Mac OS Hybrid Technical Support position to support clients on a full-time ba

We are seeking a proactive and customer-focused Helpdesk Engineer to join our IT support team. Helpdesk, Service Desk, or Desktop Support role. Experience using helpdesk ticketing systems (e.

Technology Support - Systems Specialist. Monitor helpdesk systems and respond to incoming support requests. Maintain virtual servers and support system health monitoring.

Professional certifications from Help Desk Institute, CompTIA, Network+, A+ or Microsoft (Certified IT Professional or Certified System Administrator (MCSA)), preferred but not required. ITIL: ZOHO Service Desk, ZOHO Op Manager, Opici Asset Tracker (OAT), HelpDesk, Remote management tool. The Opici

Helpdesk Associate, Bureau of Early Intervention.

Troubleshoot and resolve incidents via phone, email, or in-person, logging all actions in the helpdesk ticketing system.

Kargo is seeking a proactive and experienced Director of Information Technology to lead all aspects of internal technology, with a strong focus on managing the helpdesk and in office IT operations. Director, Information Technology. Title: Director of Information Technology.

Data Systems Associate or Manager with a Bachelor's Degree, and at least 1-3 years of experience in either analytics/reporting, helpdesk management/troubleshooting, or systems management. Data & Systems Associate/Manager. Data & Systems Associate/Manager.

One of our rapidly growing clients in the Asset Management space is looking to hire a Helpdesk Support Engineer to join their NYC headquarters.

The ability to work well under pressure to deadlines and prioritise workload without compromising on quality. Strong interpersonal skills with the ability to work well as a collaborator as well as an individual. Previous experience in a 1st line IT Helpdesk/ Service Support or similar technical role

Previous experience in IT Support Helpdesk (preferred but not required). Must be located in the greater NY/NJ area, will need to travel into customer HQ on 5th Avenue in NYC for in person meetings and support with IT weekly. Must be able to support Pacific/West Coast hours virtually on some days.

Stay abreast of new technologies and propose improvements to IT and platform support processes. Provide first-level support and escalation for LHW-based systems such as Salesforce, Office 365, and LHW. Act as primary point of entry and communication with end-users for functional and technical issues

IT Helpdesk Technician - bilingual (korean/english).

WHO WE ARE: \n EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. \n We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. \n WHAT YOU WILL DO: \n The Senior AV Support & Event Specialist supports Tier 2 video conferencing equipment and provides ongoing Video Conferencing Technical Support to the client. This position is responsible for resolving issues related to in-room technology, AV/VC equipment failure, physical malfunction and software configurations and conduct root cause analyses to improve processes and trend reoccurring issues to improve service. The Senior AV Support & Event Specialist is additionally responsible for commissioning retrofits and new builds. \n KEY RESPONSIBILITIES: \n\n • Broadcast and Event Support in office for Tiered event structures\n, • Primary on-site technician with the knowledge and skillset to fix 99% of issues in rooms\n, • Primary user-facing POC for all VC related issues\n, • Provide strong client level support to users, with a predisposition to de-escalate technical fails\n, • Perform break fix (user reported incident) tasks within target SLA response window\n, • Perform maintenance and repair tasks on all VC gear to maintain 99% uptime and address all primary issues\n, • Maintain accurate tagging and data entry of all tasks, projects, and requests performed\n, • Form strong XFN partnerships with local Helpdesk, Facilities, Events, Executive Support, and EA’s of high profile staff\n, • White glove VC technical support for C-suite and high level management\n, • Provide VC focused support for high profile events\n, • RCA reported network related call escalation issues\n, • Active monitoring of local and global VC endpoints and related hardware\n, • Assist, train, and advise Tier 1 technicians of signal flow and inspections best practices\n, • Neat and DTEN, Logitech & other vendor’s RMA processes\n, • Advise and QC integrators of installation standards\n, • Partner with OTD New Builds DPM’s to provision and deploy all VC and VIO related equipment in new office locations\n, • Ability to be self-motivated and accountable in a fast-pace, independent environment\n, • Ability to think creatively as well as methodically regarding technical issues\n, • Knowledge of neat, qysys, Dante, Cisco, Crestron, Extron, Shure, Clearone, and other AV/VC related hardware and signal flow\n, • Strong interpersonal, customer service, and conflict resolution skills\n, • Willingness to learn and adapt to client culture\n, • Ability to work both independently as well as with a team\n, • Ability to handle physical tasks such as lifting large/heavy objects and physical integration/maintenance work\n\n \n The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. \n EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. \n #NAMERHV #INDHP \n \n Pay Range$90,000—$100,000 USD

The Associate Help Desk Support Analyst is a customer facing role, responsible for providing end-user and related infrastructure support for IT matters. Candidate will work under the direction of a Help Desk Support Supervisor or Manager performing tasks and operations as directed to assist all GNY