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Tri City is looking for a Helpdesk Technician II that will be responsible for providing technical assistance of various computer systems, hardware, and software. Responding to helpdesk requests on the phone, via email, in person, or through remote access. Work helpdesk tickets until completed or esc

Job Description Any salary estimation specified in this job board may or may not be aligned with our organization’s pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details! Title: IT Site Lead Location: Milwaukee Sales Office, R&D and Monroe (Must be willing to travel to the Monroe office once a week.) Jobs Supervised: This is an individual contributor role. No direct reports at this time. Works closely with all IT groups and IT vendors. Basic Function: This role is focused on the support and delivery of IT services at a specific site or sites. Primary focus is on end user desktop, laptop, mobile device support and the associated hardware and software at their sites. Essential Duties: • Must possess thorough and relevant computer/systems administration and operations knowledge in the area of desktop, laptop, and end user device technologies (hardware and software)., • Accountable for the management of all end user compute devices at a site. Microsoft Windows client platforms., • Provides technical expertise and guidance in the areas of end user compute components. Analyze performance in order to determine the need for repair or replacement., • Perform backups, reporting, and DR activities as needed, • Provide first level technical support for a site., • Escalate to second and third level helpdesk support contacts in the areas of desktop, server, networking, and communications., • Must possess and apply intellect, judgment, and management skills to achieve required results, • Position requires the constant and consistent exercise of intellect, judgment, and ability commensurate with manager positions in similar industries or situations, • Position requires frequent exercise of decision making and problem solving, and occasional policy or procedure interpretation skills, • Ability to handle responsibilities with effective interpersonal skills and to effectively interface with others inside and outside the Company is required, • Position requires ability to work in a normal computer operations environment, • Stays current with changes in technology as well as changes within the Corporation. Uses this knowledge to recommend improvement in systems and procedures, • Must be willing to travel to the Monroe office once a week. Experience: 5 years or more in IT environment. At least 3 years or more directly responsible for desktop/laptop administration. Experience in a manufacturing environment preferred. Relevant industry certifications preferred. Education: Bachelor’s Degree preferred. Working Conditions and Hazards: Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure to hazardous conditions. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper. Physical Skill & Effort: Limited manual dexterity required. Work requires simple, easy muscular movements. Benefits of Being a Cleaver-Brooks Employee: • Competitive salary, • Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability, • Cash matching 401(k) plan, • Employee assistance program (EAP), • Pet insurance, • Employee discount program, • Tuition assistance, • Paid time off and 11 paid holidays Who is Cleaver-Brooks: Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper. By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary.

Job Description Position Title: Workday Architect Location: Milwaukee, WI Status: Contract —5 Months Status: Hybrid (2-3 days onsite) Pay Range: US$110.00 - $114.00 /hr W-2 Client Info / Who they are: Above and Beyond Talent Acquisition proudly represents our Client, a global leader in water, waste, and energy management. The client offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting, and resource recovery. The client helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Requirements / Who we are looking for: * Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. ● Master's degree in a relevant field is preferred. ● 10+ years of experience in Workday implementations or related HR/ERP systems. Performance Objectives / What you'll be doing: • Design and define the overall structure of the Workday HCM system to align with HR strategies and business goals., • Ensure that the Workday HCM solution fits within the broader enterprise architecture and integrates seamlessly with other systems., • Co-led the Workday Center of Excellence to enforce adherence to formalized standard operating procedures for all maintenance and configuration activities., • Partner with HRIS to ensure leading practice usage of Workday configuration to satisfy policy and regulatory requirements while meeting the key business goals and strategic objectives., • Collaborate with executive stakeholders to understand business needs and translate them into technical strategies., • Ensure the scalability, reliability, and security of the Workday HCM platform across the organization., • Drive innovation and continuous improvement in Workday architecture and processes., • Lead position in the implementation of Workday HCM modules such as Human Resources, Payroll, Time Tracking, Absence Management, Benefits, Compensation, Recruiting, and Talent Management., • Guide the configuration of the Workday HCM system according to specific organizational requirements and best practices., • Support the design and management of integrations for Workday HCM with other internal systems including: SAP, Peoplesoft, Google BigQuery and external third party services., • Ensure data flows smoothly and securely between Workday and other systems., • Recommend with HR and Internal Control and implement security roles and permissions within Workday to ensure data integrity and compliance with local and international data protection regulations., • Optimize the usage of Workday and the licensing model. Work and collaborate closely with Workday, • Regularly review with HR and update security settings as per organizational changes and compliance requirements., • Support HRIS in the testing of Workday configurations and integrations to ensure they meet user requirements and function correctly., • Manage the resolution of any issues identified during testing phases with the HR teams., • Support HRIS in the development of HR training programs for end-users to ensure they are proficient in using Workday HCM features., • Providing second-level support for issues that the HR helpdesk cannot resolve., • Manage DB&T budgets, resources, and timelines for Workday-related projects and run activities., • Monitor the performance of the Workday HCM system and identify opportunities for optimization., • Support the implementation of updates and enhancements to improve system efficiency and user satisfaction., • Support the change process associated with new Workday HCM deployments or modifications., • Ensure that all stakeholders are informed and prepared for changes in the Workday system., • Maintain comprehensive documentation on system configurations and processes., • Support the HRIS team in the development of custom reports and dashboards to meet the analytical needs., • Collaborate with HR teams and other key stakeholders to understand their needs and how Workday can be optimized to support them., • Act as a bridge between technical teams, HR, and key stakeholders to ensure that all perspectives are addressed in the Workday configuration., • Stay informed about new Workday features, updates, and best practices., • Leverage relationship with Workday CSM during critical escalations, requests for new feature education, and broader exposure to major updates/opportunities with Workday (Regional User Groups, Early Access programs, etc.), • Participate in Workday communities and attend conferences to stay current with skills and knowledge., • Ability to work cross-functionally and lead by influence., • Ability to work independently., • Takes ownership of actions and outcomes., • Willing and capable of remaining open, flexible, and adaptable to change., • Strong customer orientation and communications skills. Perks of working with Us / What we offer: Competitive Salary. Health, dental, and vision insurance. Company 401K plan. Strong commitment to individual Professional Development and growth opportunities For more information and to express interest, please contact our recruiting team Above and Beyond Talent is an equal opportunity employer and staffing firm. We are committed to providing equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, or any other characteristic protected by law. Company DescriptionA&B Talent Acquisition was founded by CEO Keith Harper, whose career achievements include driving over $500 million in revenue for previous employers, with a mission to redefine talent acquisition through excellence and client-centered partnerships. Since its inception, A&B Talent has grown nearly 1,000% annually over its first three years in business, establishing itself as a premier partner in staffing, with a unique approach that prioritizes both technical skill and cultural fit. Backed by over 50 years of combined industry expertise, our leadership team specializes in technical, executive, and professional placements across diverse sectors, delivering results that help clients meet ambitious goals. We’re excited to bring this commitment and expertise to every project, driving impactful workforce solutions together.A&B Talent Acquisition was founded by CEO Keith Harper, whose career achievements include driving over $500 million in revenue for previous employers, with a mission to redefine talent acquisition through excellence and client-centered partnerships. \r\n\r\nSince its inception, A&B Talent has grown nearly 1,000% annually over its first three years in business, establishing itself as a premier partner in staffing, with a unique approach that prioritizes both technical skill and cultural fit. Backed by over 50 years of combined industry expertise, our leadership team specializes in technical, executive, and professional placements across diverse sectors, delivering results that help clients meet ambitious goals.\r\n\r\nWe’re excited to bring this commitment and expertise to every project, driving impactful workforce solutions together.

As aSupervisor, Helpdesk-Service Desktop working remotely in the US, you’ll be a part of bringing humanity to business. As aSupervisor, Helpdesk-Service Desktop working remotely in the US, you’ll be a part of bringing humanity to business.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.