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Job Description STATUS: Full-time / Exempt REPORTS TO: Vice President of Information Technology LOCATION: Rochester, Corporate Office HOURS: 37.5 hours per week COMPENSATION: The starting salary for this position is expected to be $85,000-$95,000. The actual compensation will be determined based on experience and other-job related factors, consistent with applicable law. SCHEDULE: Monday through Friday 8:30am- 5:00pm. Saturdays as needed. Position Summary: The Technology Service Manager is responsible for overseeing the smooth and productive functioning of the credit union's internal technology support helpdesk, the End User Support Team, key member technology services, and providing leadership to the operations team. This role involves managing Tier 1/Tier 2 helpdesk and end user support personnel, streamlining operational procedures, ensuring exceptional internal employee service levels, and maintaining seamless day-to-day operations. The Services Manager plays a crucial role in ensuring the credit union's technology support teams deliver exceptional employee and member experience. Essential Responsibilities: Internal Service Management - TechSupport/Helpdesk: • Oversee the credit union's technology support helpdesk, ensuring timely and effective resolutions/escalations for employee inquiries, issues, and requests., • Manage a team of helpdesk representatives, providing coaching, guidance, and training as necessary, and ensuring adherence to internal service best practices., • Develop and maintain internal support procedures and policies for technology and operations, ensuring consistent and high-quality service delivery., • Monitor and analyze internal service metrics, identifying areas for improvement and implementing strategies to enhance efficiency and customer satisfaction., • Generate timely reports for the technology leadership teams using the credit union's ticketing system solution., • Recruit, train, develop and mentor helpdesk/operations staff, fostering a positive and team-focused work environment., • Conduct quarterly performance evaluations, provide feedback, and identify training needs to support professional growth., • Promote teamwork and collaboration among team members, adopting a supportive and productive work culture in line with the credit union's core values., • Coordinate and manage the day-to-day operations of the member technology solutions operations team, ensuring smooth functioning of all operational processes. This includes:, • Automated Clearing House (ACH) & Check Processing: Manage processing aspects of ACH and Check Processing, ensuring accurate and timely processing, compliance with regulations, and effective issue resolution., • Imaging Solutions and Document Management: Support in-house imaging systems, oversee scanning operations, and ensure compliance with document retention guidelines., • Card Operations, ATM Operations, and Instant Issue: Coordinate operations and support related to debit cards, ATMs, and instant issuance, including program implementation and maintenance., • Digital Payments: Administer digital payment solutions, including ACH Origination Payments, Bill Pay, Person to Person (Zelle/Fed Now), and Digital Wallets., • Online and Mobile Banking Solutions: Support releases and enhancements, troubleshoot issues, and oversee daily operational and support functions for online and mobile environments., • Loan/Membership Origination Technology: Support releases and enhancements, troubleshoot issues, and oversee daily support functions for Loan/Membership Organization environments., • eSign: Support releases and enhancements, troubleshoot issues, and oversee daily support functions for credit union’s eSign technology., • Intranet Solutions: Support the credit union's internal intranet solutions, including updates, enhancements, communications, and audits, in collaboration with cross-technology teams., • Collaborate with various departments to identify operational needs and develop strategies to streamline workflows and enhance efficiency., • Develop and implement operational policies and procedures, ensuring compliance with industry regulations and best practices., • Monitor operational performance indicators and implement improvements to achieve operational goals and objectives., • Oversee the End User Support Team responsible for employee technology needs across the credit union., • Manage workstation deployments, imaging, and lifecycle management for PCs, laptops, and mobile devices., • Support Mobile Device Management (MDM/MAM) solutions, ensuring security, compliance, and ease of use for staff devices., • Coordinate software installations, updates, and Windows patch management in partnership with Information Systems teams., • Ensure timely and effective support for printers, peripherals, and end-user hardware/software troubleshooting., • Partner with Information Systems and Security teams to maintain endpoint compliance with organizational policies., • Continuously evaluate end user tools, support processes, and training to improve productivity and employee experience. Vendor Management: • Manage assigned vendor relationships and agreements., • Assist in completing vendor management tasks as per policy and procedure, including purchase order requests, vendor due diligence, and obtaining proper vendor bids., • System Authorization & Credentials Management, • Oversee administrative duties for credit union’s system authorization onboarding/offboarding process., • Preform periodic system access reviews for user permissions and access controls., • Collaborate with other technology teams and relevant departments to ensure the helpdesk has up-to-date technology tools and systems for efficient internal support., • Stay updated on industry trends and emerging technologies, recommending, and implementing improvements to the credit union's helpdesk operations., • Support credit union projects as needed., • Assist in all other duties as assigned. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Qualifications and Skills Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience: • Education: Bachelor’s degree in business or related field with three years of management experience; or associate’s degree with 5 years of management experience., • Experience: 3–5 years of financial operations and/or internal service experience, including prior management of financial operations, helpdesk and/or end user support teams., • Financial services/credit union experience preferred., • Should possess working knowledge of financial technologies, products, and services., • Episys core experience is a plus., • Prior internal service leadership is a plus. Knowledge/Skills/Abilities (including Technical & Systems/Equipment Proficiencies) • Possess leadership, interpersonal, and communication skills., • Strong organizational skills and attention to detail., • Excellent computer skills required., • Strong problem-solving skills., • Advanced knowledge and experience with banking related technologies and services., • Extended periods of time working in front of computer monitor., • Travel/Drive to various work locations for business related matters, this will be limited to 4-6 times per year, unless the credit union is under a disaster recovery or business continuity scenario., • Microsoft Office Suite, particularly: Outlook, Word, and Excel, • Web-based vendor systems Physical Requirements • Lifting (5-10 pounds), • Standing/Sitting extended periods of time, while working in front of computer monitor, • Typing / Data Entry, • Professional Office Environment, • Overhead Lighting Training and Compliance Requirements Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines.

Job DescriptionSalary: $80,000-$115,000 The Opportunity: As an IT Systems Administrator, youll be responsible for creating and maintaining our computer systems and networks. Youll assess the organizations needs for computers and network infrastructure, then design and implement solutions accordingly. Your work will include defining requirements for end-user devices and network connectivity, maintaining hardware and systems, and keeping software up to date. Ultimately, youll ensure business continuity by maximizing system uptime and maintaining a viable disaster recovery plan. Our Technology: Were the world leader inResilient Positioning, Navigation and Timing (R-PNT)solutions that improve the reliability, performance, and safety of critical high-risk operations, even in GPS/GNSS denied environments. We provide virtually fail-safe GNSS and PNT solutions for military, defense contractors, and commercial applications worldwide. How I will Contribute: • Implement and maintain security best practices for Microsoft 365 and Azure environments., • Support and maintain cloud services (Microsoft 365, Azure, AWS), ensuring seamless, secure integration with on-premises systems., • Administer Azure AD, Intune, Exchange Online, SharePoint, OneDrive, and Teams., • Enforce Identity and Access Management (IAM) controls, including Conditional Access policies, MFA, and Privileged Identity Management (PIM)., • Partner with Cybersecurity and IT teams to implement vulnerability management and system hardening., • Audit security controls on a regular basis., • Collaborate with teams to effectively respond to security events and incidents., • Ensure compliance with company security policies, best practices, and legal/regulatory requirements., • Contribute to the design, testing, implementation, and support of information security controls., • Continuously seek opportunities to optimize cybersecurity operations, improve efficiency, and streamline workflows with modern technologies., • Explore the use of Generative AI and other emerging technologies to enhance system performance and automation., • Provided Tier 1 and Tier 2 helpdesk support, troubleshooting hardware, software, and network issues while ensuring timely resolution and excellent customer service. What You Bring to Safran Federal Systems: • Bachelors degree in information technology, Computer Science, or related field (or equivalent experience)., • 57 years of experience in IT systems administration, with strong expertise in Microsoft 365 ecosystem, Entra AD, Cisco products (Meraki, ISE, Secure Client, Duo) ., • Experience with Intune, Defender for Cloud Apps, Crowdstrike, and security automation., • Experience with Linux management and administration required, particularly Ubuntu desktops and Servers with Landscape management,, • Hands-on experience with ancillary security tools (e.g., MFA solutions, password managers)., • Familiarity with security frameworks such as NIST, CIS, or ISO 27001., • Proficiency in PowerShell scripting for automation and security tasks., • Experience implementing Windows and Linux security controls for compliance., • Experience with VMware and AWS, • Experience with GovCloud environments, • Passion for technology, with a focus on learning and keeping up with emerging trends., • Strong ability to implement solutions that enhance efficiency in IT and cybersecurity workflows., • Excellent communication skills, with the ability to collaborate effectively across international teams., • Experience with Generative AI, or strong interest in integrating AI into cybersecurity operations (a huge plus)., • Strong troubleshooting skills and a customer-first approach to resolving issues., • Certifications such as CompTIA Security+ or Microsoft Certified: Security, Compliance, and Identity Fundamentals (a plus)., • Administration of print servers and network printing environments, • Familiarity with video conferencing platforms such as Microsoft Teams, Zoom, etc., • Experience in server hardening and addressing security vulnerabilities, • Excellent communication skills with the ability to influence cross-functional teams and suppliers., • Ability to move throughout the office to access file cabinets, office equipment, etc., • Ability to remain in a stationary position approximately 50% of the time., • Ability to remain calm and professional in all circumstances, engaging positively with others to build trust and confidence., • Strong logical reasoning and decision-making skills; able to consider alternative perspectives and communicate effectively both orally and in writing., • Ability to interact professionally with a variety of individuals, including clients and customers. About Safran Federal Systems: Safran Federal Systems has been awarded as aWinner of the USA Today and Rochester Metro Area Top Workplaces 2025 Award. In 2022, Safran acquired Orolia, now Safran Trusted 4D, the world leader in Resilient PNT. At the intersection of critical infrastructure and national defense, Safran Trusted 4D solutions govern and protect the integrity of systems that shape the world. In early 2019, Orolia Defense & Security spun off as a separate entity from its parent company Orolia, with the mission of providing resilient Positioning, Navigation and Timing (PNT) solutions and custom engineering services to U.S. Government agencies, U.S. Defense organizations, and their contractors. In August of 2019, Orolia Defense & Security acquired Talen-X, a U.S. company specializing in advanced GNSS (Global Navigation Satellite System) Simulation solutions and Interference, Detection, and Mitigation (IDM) technologies. Talen-X's portfolio was an ideal fit and has helped to enhance Safran FS's overall offerings. The acquisition enabled Talen-X's existing resources, operations, and capabilities to be scaled and accelerated to better support the warfighter. Read the press releasehere. Safran Federal Systems operates as a proxy-regulated company, Free of Foreign Ownership, Control, or Influence (FOCI). As such, Safran FS Defense & Security is approved to work on the full spectrum of U.S. Government classified and unclassified projects and is positioned to support strategic partnerships in the development of key PNT technologies for the defense market. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Please note this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description Press Technician A Shift: Mon-Fri, 6 am - 2:30 pm (with some flexibility) RPI, a global leader in print-on-demand solutions, is currently hiring a Press Technician 3 (PT3) to join our dedicated team. The Press Tech 3 is a key member of our plant maintenance department, focused on maintaining and supporting our HP Series 3 and Series 4 digital press fleet. This role plays a critical part in helping our operations team meet productivity and labor efficiency targets by ensuring maximum equipment uptime and optimal press performance. Key responsibilities include executing scheduled preventative maintenance, diagnosing and resolving equipment issues, maintaining UTKs, and working closely with HP support and on-site Field Service Engineers (FSEs) to restore presses to full operation quickly and accurately. The ideal candidate brings strong mechanical and troubleshooting skills, a proactive approach to equipment care, and a commitment to safety, quality, and teamwork. HP certification or Indigo print experience is strongly preferred. This role also collaborates closely with both manufacturing and administrative staff to help deliver exceptional products and service to our customers. Primary Responsibilities • Comply with all OSHA and company safety standards, including but not limited to such things as lockout/tagout, PPE, fall protection and hazardous chemical use., • Maintain positive and respectful working relationships with coworkers, exemplifying the cultural values of RPI - passion, commitment, adaptability, trust and entrepreneurship, • Respond and communicate in a timely manner regarding HelpDesk tickets and other requests to resolve problems related to maintenance., • Troubleshoot and repair state-of-the-art printing equipment., • Perform preventative maintenance as scheduled following standard procedures., • Rebuild major machine components to reduce maintenance costs. (Level 3), • Record spare parts usage to maintain an accurate spare parts inventory., • Collaborate with other service technicians to further understanding of complex machine operations., • Follow PPE, lockout/tagout procedures when working on equipment., • Support the installation, development and startup of new processes in support of new product launches., • Supports Rapid Improvement Workshops to optimize production processes and eliminate waste., • Ability and willingness to work flexible hours as needed, including at times holidays, weekends and overtime., • Maintain high 5S levels in all capacities., • May need to operate fleet of presses during emergency circumstances and/or as needed. HP Indigo Level 2 or 3 certification for Series 3 and 4 presses Experience • Minimum 2 years' experience in maintaining digital press equipment, • Minimum 2 years' Indigo print experience, • Safe and professional operation of manual, power and diagnostic tools required for facility and equipment maintenance, • Work effectually within a collaborative team, • Demonstrated disciplined approach to troubleshooting (mechanics, hydraulics, pneumatics, electrical, and electronics)., • Demonstrated experience with all press operations, and all preventative maintenance., • Demonstrated experience with basic troubleshooting. Perform most troubleshooting with minimal amount of supervision or guidance (level 3). Perform advanced level of troubleshooting and root cause analysis. Collaborate with HP technicians., • Perform remote diagnostics via phone with level 1 and level 2., • Demonstrated experience with electrical wiring (electrical boxes, control panels, etc.)., • Demonstrated experience with electrical sensors (limit switches, proximity switches, photo-eyes, etc.), • Demonstrated experience with precision motion control systems utilizing stepper and servo motors., • Demonstrated experience with machine controllers or PLCs., • Demonstrated ability to read electrical circuit diagrams and Relay Ladder Logic., • Must be able to perform repairs using all necessary equipment and proficient in their use to diagnose root cause analysis. (level 3), • Must be able to use voltmeters and ammeters for troubleshooting (level 3)., • Understands and promotes workplace safety (PPE, Interlocks, Lockout/Tagout, Ergonomics, Hazardous Materials), • Must be familiar with Microsoft Outlook, Excel. RPI Print, headquartered in Seattle, WA, is dedicated to making brands successful through personalized print solutions. With facilities and partners worldwide, RPI offers end-to-end integrated supply chain services for digital printing on demand. Our commitment goes beyond printing; we prioritize building lasting relationships with our customers. If you believe you're a good fit for this role and share our passion for excellence, we'd love to hear from you!

Job DescriptionWinnCompanies is looking for a Regional Compliance Specialist to join our team and support properties throughout Rochester, Buffalo, and Utica, NY. The Regional Compliance Specialist is responsible for ensuring that all policies and procedures from WinnResidential and affordable housing agencies are communicate to, and implemented by site managers and senior staff within the assigned portfolio. You will also be responsible for delivering a network of training, completing compliance reviews, monitoring property-specific compliance requirements across program types, and providing direct support to the assigned portfolio to ensure properties are meeting or exceeding regulatory requirements across various agencies and organizations. Please note that the pay range for this position is $65,000 to $95,000 annually. Final salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Additionally, the regular work schedule is as follows: Monday through Friday, from 8:00 AM to 5:00 PM.Responsibilities • Perform regular on site and remote audits, both scheduled and unscheduled, and assist sites in preparation of, attend, and ensure timely and complete response to agency audit findings., • Manage and monitor efforts of various departments during lease up or program conversion of new and existing properties to ensure owner and investor expectations are met or exceeded., • Analyze and interpret regulatory documents to ensure proper setup of property management software for new and existing assets; manage and correct as necessary through helpdesk ticketing system., • Collaborate with Corporate Compliance to design, develop, and deliver trainings through either direct delivery or coordination with existing trainings provided through professional organizations., • Review, revise, disseminate, and implement policies and procedures to reflect new or changing agency and/or company requirements., • Collaborate with various departments to drive overall property performance through monitoring, reporting, communicating, and tracking key indicators of financial and programmatic requirements., • Provide direct support and routine accessibility to internal and external customers within the assigned portfolio through attendance at regularly scheduled meetings, conference or direct calls, email, and completion of helpdesk tickets., • High School diploma or GED., • 5 - 8 years of related work experience with affordable housing programs., • Experience with computer systems, particularly Microsoft Office Suites., • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy., • Ability to manage multiple assignments and tasks., • Outstanding verbal and written communication skills., • LIHTC and HUD experience., • Comprehend and communicate complex verbal information in English to organization., • Outstanding leadership and training skills., • Demonstrated organizational, record keeping, and interpersonal skills.Preferred Qualifications, • Bachelor's degree or equivalent work experience., • Certified Occupancy Specialist, C3P, CAM, CAPS or similar designations., • NAHP, SHCM or similar designation., • Experience in regional managerial involving multiple properties. #LI-BB1#IND3 Our Benefits:Regular full-time US employees are eligible to participate in the following benefits:- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)- 401(k) plan options with a company match- Various Comprehensive Medical, Dental, & Vision plan options- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD optional supplemental life insurance- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)- Tuition Reimbursement program and continuous training and development opportunities- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)- Flexible and/or Hybrid schedules are available for certain roles- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families- To learn more, visit winnbenefits.com Why WinnCompanies?A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members. About Us:WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico. Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day. If you are a California Resident, please see our Notice of Collection here.Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Current Winn employees should apply through this internal link.

Job Description Press Technician B Shift: Sunday - Thursday, 2 pm - 10:30 pm (with some flexibility) RPI, a global leader in print-on-demand solutions, is currently hiring a Press Technician 3 (PT3) to join our dedicated team. The Press Tech 3 is a key member of our plant maintenance department, focused on maintaining and supporting our HP Series 3 and Series 4 digital press fleet. This role plays a critical part in helping our operations team meet productivity and labor efficiency targets by ensuring maximum equipment uptime and optimal press performance. Key responsibilities include executing scheduled preventative maintenance, diagnosing and resolving equipment issues, maintaining UTKs, and working closely with HP support and on-site Field Service Engineers (FSEs) to restore presses to full operation quickly and accurately. The ideal candidate brings strong mechanical and troubleshooting skills, a proactive approach to equipment care, and a commitment to safety, quality, and teamwork. HP certification or Indigo print experience is strongly preferred. This role also collaborates closely with both manufacturing and administrative staff to help deliver exceptional products and service to our customers. Primary Responsibilities • Comply with all OSHA and company safety standards, including but not limited to such things as lockout/tagout, PPE, fall protection and hazardous chemical use., • Maintain positive and respectful working relationships with coworkers, exemplifying the cultural values of RPI - passion, commitment, adaptability, trust and entrepreneurship, • Respond and communicate in a timely manner regarding HelpDesk tickets and other requests to resolve problems related to maintenance., • Troubleshoot and repair state-of-the-art printing equipment., • Perform preventative maintenance as scheduled following standard procedures., • Rebuild major machine components to reduce maintenance costs. (Level 3), • Record spare parts usage to maintain an accurate spare parts inventory., • Collaborate with other service technicians to further understanding of complex machine operations., • Follow PPE, lockout/tagout procedures when working on equipment., • Support the installation, development and startup of new processes in support of new product launches., • Supports Rapid Improvement Workshops to optimize production processes and eliminate waste., • Ability and willingness to work flexible hours as needed, including at times holidays, weekends and overtime., • Maintain high 5S levels in all capacities., • May need to operate fleet of presses during emergency circumstances and/or as needed. HP Indigo Level 2 or 3 certification for Series 3 and 4 presses Experience • Minimum 2 years' experience in maintaining digital press equipment, • Minimum 2 years' Indigo print experience, • Safe and professional operation of manual, power and diagnostic tools required for facility and equipment maintenance, • Work effectually within a collaborative team, • Demonstrated disciplined approach to troubleshooting (mechanics, hydraulics, pneumatics, electrical, and electronics)., • Demonstrated experience with all press operations, and all preventative maintenance., • Demonstrated experience with basic troubleshooting. Perform most troubleshooting with minimal amount of supervision or guidance (level 3). Perform advanced level of troubleshooting and root cause analysis. Collaborate with HP technicians., • Perform remote diagnostics via phone with level 1 and level 2., • Demonstrated experience with electrical wiring (electrical boxes, control panels, etc.)., • Demonstrated experience with electrical sensors (limit switches, proximity switches, photo-eyes, etc.), • Demonstrated experience with precision motion control systems utilizing stepper and servo motors., • Demonstrated experience with machine controllers or PLCs., • Demonstrated ability to read electrical circuit diagrams and Relay Ladder Logic., • Must be able to perform repairs using all necessary equipment and proficient in their use to diagnose root cause analysis. (level 3), • Must be able to use voltmeters and ammeters for troubleshooting (level 3)., • Understands and promotes workplace safety (PPE, Interlocks, Lockout/Tagout, Ergonomics, Hazardous Materials), • Must be familiar with Microsoft Outlook, Excel. RPI Print, headquartered in Seattle, WA, is dedicated to making brands successful through personalized print solutions. With facilities and partners worldwide, RPI offers end-to-end integrated supply chain services for digital printing on demand. Our commitment goes beyond printing; we prioritize building lasting relationships with our customers. If you believe you're a good fit for this role and share our passion for excellence, we'd love to hear from you!

Job DescriptionWe are seeking a Tech/Helpdesk Support Technician to join our team! You will resolve computer-related issues for your clients. Responsibilities: • Provide technical assistance with computer hardware and software, • Resolve issues for clients via phone, in person, or electronically, • Recommend hardware and software improvements, • Track customer issues and resolutionsQualifications:, • Previous experience in IT, customer service, or other related fields, • Ability to build rapport with clients, • Strong troubleshooting and critical thinking skills, • Positive and professional demeanor

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

We’re looking for a Netflix IT Help Desk Technician to provide tech support to employees.Work closely with your team to maintain high performance and efficiency.Stay adaptable to meet changing priorities and business needs.Perks include competitive pay, flexible scheduling, training opportunities,

HelloTech is a nationwide, on-demand tech support platform.HelloTech provides affordable, same-day, on-site tech support services such as installations, setups, troubleshooting and repairs.Our goal is to make technology accessible to everyone and .This position is an independent contractor role.The

We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: you won't be micromanaged but you will be expected to produce great work and have very happy customers.Fl

HelloTech is a nationwide, on-demand tech support platform.HelloTech provides affordable, same-day, on-site tech support services such as installations, setups, troubleshooting and repairs.Our goal is to make technology accessible to everyone and .This position is an independent contractor role.The

HelloTech is a nationwide, on-demand tech support platform.HelloTech provides affordable, same-day, on-site tech support services such as installations, setups, troubleshooting and repairs.Our goal is to make technology accessible to everyone and .This position is an independent contractor role.The

HelloTech is a nationwide, on-demand tech support platform.HelloTech provides affordable, same-day, on-site tech support services such as installations, setups, troubleshooting and repairs.Our goal is to make technology accessible to everyone and .This position is an independent contractor role.The