Trabajos helpdesk en Rochester, New YorkCrear alertas

Job DescriptionIT Support Technician Level 1: This role focuses primarily on remote end-user support, with additional responsibility for project work related to workstation deployments and managed services onboarding. The ideal candidate is customer-focused, organized, and comfortable working in a fast-paced managed services environment. Key Responsibilities Remote Support & Service Desk • Provide Tier 1–2 remote technical support for client end users via phone, email, and remote access tools., • Troubleshoot and resolve issues related to Windows workstations, Microsoft 365, email, printers, VPNs, and common business applications., • Document incidents, requests, and resolutions accurately within the ticketing system., • Escalate complex issues appropriately while maintaining ownership and communication with the client., • Adhere to service level agreements (SLAs) and internal support procedures. Project & Onboarding Support • Assist with workstation setup, configuration, and deployment for new and existing clients., • Support managed services onboarding activities, including:, • New user provisioning, • Device enrollment and configuration, • Software installation and standardization, • Documentation of client environments, • Work collaboratively with senior engineers and project leads to execute onboarding and workstation refresh projects., • Perform basic quality checks to ensure systems are configured according to Info Advantage standards.Client Experience & Internal Collaboration, • Communicate clearly and professionally with clients of varying technical skill levels., • Provide timely updates and set realistic expectations with clients., • Contribute to internal documentation and knowledge base articles., • Identify recurring issues and suggest process or technical improvements.Required Qualifications, • 1–3 years of experience in a helpdesk, service desk, or MSP environment., • Strong working knowledge of:, • Windows 11, • Microsoft 365 (Exchange Online, Outlook, Teams, OneDrive, SharePoint), • Basic networking concepts (DNS, DHCP, VPNs), • Experience providing remote technical support., • Familiarity with ticketing systems and documentation best practices., • Strong customer service, communication, and time-management skills.Preferred Qualifications, • Experience working for a managed services provider (MSP)., • Exposure to endpoint management tools (e.g., RMM, MDM, Intune)., • Experience with workstation imaging or standardized deployments., • CompTIA A+, Network+, or Microsoft certifications (or willingness to obtain)., • Basic understanding of cybersecurity best practices for end users.

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking an IT Helpdesk Technician who, under the guidance of the IT Systems Manager, is primarily responsible for serving as the primary point of contact for all IT-related requests and provides administrative and coordination support for IT operations. This role is responsible for ticket intake, basic troubleshooting, device preparation, inventory management, and vendor coordination to ensure efficient and timely resolution of user issues and continuity of operations. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our IT Helpdesk Technician opportunity. Requirements: The IT Helpdesk Technician will ensure that: · IT support requests are managed efficiently and accurately to ensure timely resolution and minimal disruption to operations · IT equipment is prepared, deployed, and maintained in accordance with organizational standards · IT inventory and asset records are maintained in a complete and audit-ready manner · Vendor coordination and external support activities are managed effectively to support timely issue resolution · After-hours support needs are addressed in accordance with established procedures Education, Experience, Licenses and Certifications Required: · High school diploma or equivalent required · Basic knowledge of Windows and Microsoft 365 · Prior help desk or customer service experience preferred Skills and Knowledge Required: · Basic troubleshooting and ticketing workflows · Customer service and communication · Basic hardware, software, printer, and peripheral support · Device setup, imaging, and inventory tracking · Escalation procedures and vendor coordination · Basic Microsoft 365 and endpoint support Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

This role requires the ability to work lawfully in the U.Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

This role requires the ability to work lawfully in the U.Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Alterations Customer Service Representative (Csr).From Aisle to Algorithm and for All Life's Moments, at David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal styleor the car

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Job Opportunity At Van Bortel Automotive Group.Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet.Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area.

Our client, a prominent Investment Management firm, is seeking a Temporary Receptionist/Concierge to start ASAP for a commitment of 1 month with flexibility to extend for 2-3 months.This will be seated on a heavily trafficked client facing floor in their Bryant Park office.The hours are 7:30am - 4:3

Waste Connections - - Responsibilities: Answering customer calls and processing customer orders for new service, discontinuance, or changes in service; Accepting payments from customers, researching customer billing inquiries and updating customer account information; Interacting with customers and

Receptionist Latham, NY Fusco Personnel is actively recruiting for a Receptionist to join our well-respected client in the Latham, NY area.The ideal candidate will manage the front desk and support day-to-day administrative operations.This is a full-time, direct-hire position with a competitive bene

Spectrum - - Responsibilities: Answer inbound phone calls related to billing inquiries; Empathize with customers while addressing their billing needs; Establish and grow professional relationships with Spectrum customers; Collaborate with management on customer issue escalations; Work in a 24/7 cal