IT Support Specialist
2 days ago
Bakersfield
Job Description IT Support Specialist Job description: We are an IT support firm seeking an experienced IT support specialist to work full-time in Bakersfield, CA. Responsibilities will include: *Administration and troubleshooting of Windows-based devices *Administration of Microsoft 365 *Administration of a large Google-based environment including Google Workspace and Chromebooks *Administration of Apple MAC and iOS devices *Be able to provide training/assistance for end users *Be able to manage user accounts and policies across multiple systems (Entra AD, Google Workspace, LoB-specific) *Managing and responding to tickets via ZenDesk More about the job: This job is located onsite at our clients office in Bakersfield. The client is a distance learning public charter school serving grades K-12. You will join a team of IT professionals responsible for the client’s entire technology department. The general schedule is M-F ~8:00am to 4:30pm with a 30 minute lunch. After-hours and weekend work rarely occurs but is sometimes necessary. This position reports directly to an onsite manager. Qualifications: • Communication & Interpersonal Skills: Excellent people skills are our top priority. You must be able to communicate clearly and professionally., • Experience: A minimum of one year of experience in a helpdesk support role., • Professional Presence: You will represent our company on-site with our client daily, so a professional appearance and the ability to speak and write concisely are essential., • Initiative: We are looking for a self-starter who can manage a task list independently and identify necessary work items., • Multitasking: You must be comfortable managing multiple tickets and projects simultaneously and switching tasks as needed., • Requirements: As this role involves working within an organization that serves children, a clean criminal record (no DUIs, misdemeanors, or exceptions) and the ability to pass a background check are mandatory. You may also occasionally be required to lift up to 50 pounds. Preferred Qualifications: • Experience working in an educational environment., • Industry-standard IT certifications (e.g., A+, Network+, or Microsoft-based certifications). Company DescriptionCharter Tech Services is a fast growing IT firm founded in San Diego 15 years ago. We service private sector and public sector clients.Charter Tech Services is a fast growing IT firm founded in San Diego 15 years ago. We service private sector and public sector clients.