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Job Description Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all. We are proud to have been named the National Apartment Association's 2025 Best Workplace in the Supplier Category. Benefits that drive themselves • Salary of $100K - $120K., • Full Time, Monday-Friday, 8am-5pm., • Paid Holidays Off and No Weekends!, • Work from home options! We offer hybrid schedules that would consist of 1 day at home and 4 days in the office., • We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, complimentary gym access, meal prep services and more!, • Employee Discount Program!, • Long-term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 28 Branches across the Country. The IT Infrastructure Manager oversees the day-to-day operation and function of the network infrastructure and its team. The Manager will be responsible for providing guiding team members as well as being the main point of contact for infrastructure projects, high level service desk escalations, vendors, and workflows. This includes responsibility for management activities as well as monitoring, maintaining, and supporting, servers, printers, and networking equipment for Chadwell Supply facilities nationwide within defined SLA metrics. What you will need • Bachelor’s degree in computer science, engineering, MIS or equivalent experience preferred., • Must have a minimum 3-5 years related working and managerial experience., • Exceptional literacy and analytical skills., • Must be able to translate technical knowledge into actionable direction.How you will make an Impact, • Employee is the main point of contact for network and server related issues for IT team and Helpdesk staff., • Maintain and Support User Workstation and Printing environments including Maintaining PC Images and making recommendations for new equipment when appropriate, • Work with IT management and staff in the identification, evaluation, implementation, integration, maintenance and problem resolution for all related systems in support of the business requirements, • Provide guidance with diagnosis, escalate as appropriate to management, and communicate to other support staff during critical system outages, • Maintain, Support and install Server Hardware, Operating Systems, Routers, Access Points, Switches, Firewalls, Cabling, • Maintain, and Support Microsoft Azure cloud environment and other cloud computing environments as decided by the business, • Purchase, Maintain and Support Desktop and Server Antivirus Solutions, • Maintain and Support Office 365 and Exchange Email, • Maintain, and Support Anti-Spam, Anti-Malware, and Email Security filters., • Maintain and Support RingCentral Cloud PBX; and other telecommunications platforms, including 3rd party applications required (Headsets, etc.), • Ensure all Chadwell Supply facilities have functioning internet connections; including the correct bandwidth as required and functioning backup internet, and make recommendations for changes when bandwidth is insufficient, or when vendor performance is poor., • Maintain and Support Network Storage and Desktop Backup, • Manage a corporate backup strategy, and maintain Server, Database, and User Workstation Backups., • Administer Active Directory, Enterprise Application Security, Onboarding, Offboarding, • Manage cybersecurity initiatives as required by policy and business initiatives including but not limited to Penetration Testing, Firewall security, Office 365 Security, and PCI Compliance. Keep abreast of new security threats and how to mitigate them. gSl5gqCiAW

Job Description Position Summary: The Clinical Informatics department is the central point of contact for all clinical application related incidents and service requests. The role of the Clinical Application Support Specialist is to create and revise all templates in Athena and working closely with Radix to build all provider scheduling profiles. The Specialist will monitor all clinical change request forms and handle requests in a timely manner. They are responsible for resolving support requests relating to the Radix Dash Central and Self platform. Key Responsibilities: • Responsible for creating and revising all Provider and Diagnostic scheduling templates in Athena., • Monitor all clinic change form requests in queue to ensure they are handled appropriately and in a timely manner., • New template builds, • Template changes, • Clinic cancellations, • Clinic additions, • Template freeze/unfreeze requests, • Monitor monthly Template expiration date report and build out any required templates to the two-year maximum limit., • Meets with Providers to discuss recommendations for template revisions., • Provides all necessary information to create new Provider profile in Radix., • Provider Name and Athena ID, • Specialty, • Head shot, • Chief complaint list, • Insurance participation list, • Appointment types, • Locations, • Complete thorough testing of all new provider’s chief complaints, appointment types, insurance, and locations prior to deployment., • Work closely with the Scheduling Manager and Supervisor to ensure Providers schedules are created/edited prior to request date., • Handles all Dash Self (Scheduling related) Radix helpdesk requests ensuring they are addressed/escalated to the vendor in an efficient and accurate manner., • Report Dash Self statistics to the Clinical Informatics Manager., • Work directly with Radix development team CSM’s to create new content and monitor Scheduling program., • Work closely with the Scheduling Manager to maintain and develop the Radix triage program., • Attend and provide content for Radix weekly meetings., • Create Policies and Procedures and SOP’s pertaining to Clinic Change Request, Template building and new Provider creation in Radix., • Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization., • Oversees the creation and maintains Appointment Reminders and Communications in Radix., • To be a highly motivated team player with the skills and ability to manage changing priorities., • To create, maintain and publish relevant support documentation to assist all staff in the quick resolution of their incidents and service requests and enable users to become more self-sufficient., • To attend training courses as identified and agreed for appropriate development., • To follow up with customers and users to ensure complete resolution of issues., • To inform management of recurring problems., • Stay current with system information, changes, and updates., • Undertaking other duties not specifically stated which from time to time are necessary without altering the nature or level of responsibility. Qualifications: • Previous experience of working in a clinical application support role., • Previous experience building and managing templates., • Working knowledge of Microsoft Windows and Microsoft Office., • Computer literacy, • Excellent organizational skills, • Detail-oriented work ethic, • Strong customer support, • Demonstrates strong time management and the ability to work on multiple projects at once., • Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing, • Ability to demonstrate practical troubleshooting and problem analysis techniques., • Good attention to detail and ability to show initiative, • Ability to plan and prioritize workload without supervision.

Job DescriptionDescription: Job Title: Implementation Engineer Department: Managed IT Services Reports to: Helpdesk Manager or Director of IT Operations Location: TAMPA, FL Date:09/02/2025 Position Overview The Senior IT Support Technician (Level 4) serves as a top-tier technical expert within the IT support team. This role is responsible for resolving complex technical issues, providing guidance to junior technicians, and serving as an escalation point for critical incidents. The Senior Technician is instrumental in delivering high-quality support to clients while ensuring systems are optimized, secure, and performing efficiently. This position requires deep technical expertise, advanced troubleshooting skills, and the ability to work on projects and critical issues with minimal supervision. Key Responsibilities Technical Support and Troubleshooting • Provide expert-level technical support for escalated issues, ensuring timely resolution and minimal downtime for clients., • Diagnose and resolve advanced hardware, software, and networking issues in on-premises, hybrid, and cloud environments., • Perform advanced system installations, configurations, and upgrades across servers, networks, and workstations., • Monitor and optimize system performance, ensuring compliance with client SLAs and security standards., • Participate in the planning and execution of IT projects, including system migrations, new implementations, and infrastructure upgrades., • Act as a mentor to junior technicians, providing training and guidance on technical issues and best practices., • Create and maintain detailed documentation of systems, processes, and issue resolutions for internal use., • Communicate effectively with clients to understand their needs, provide updates, and ensure satisfaction with IT services., • Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred; equivalent experience will be considered., • Industry certifications such as Microsoft Certified: Azure Administrator Associate, CompTIA Network+, Security+, or VMware certifications required., • 7+ years of IT support experience in an MSP or enterprise IT environment., • Demonstrated expertise in managing complex technical environments, including hybrid or cloud-based systems., • Proficient in troubleshooting advanced networking, server, and virtualization technologies., • Advanced technical troubleshooting and problem-solving abilities., • Expertise in Windows Server, Active Directory, Azure, and Office 365 environments., • Strong knowledge of networking protocols, firewalls, VPNs, and routing/switching., • Excellent communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical stakeholders., • Primarily office-based with occasional travel to client sites as needed., • Availability for after-hours support and on-call rotations as needed., • MCSE, • MCSA, • CCNA, • Azure Administrator, • VMware

Job Description • Please note that this is for an upcoming position. We are, however, accepting applications for this anticipated need. If you are interested in joining The Building People, we encourage you to APPLY TODAY! The Building People, LLC, has a position open for a qualified Systems Administrator to fulfill the following duties: • Administer and Troubleshoot GSA-wide contracting databases. Databases may cover several contracting activities to include Acquisition, Lease/Real Property, and support programs Functional Administrator (Systems) Requirements., • Manage and Administer industry standard Government-wide contracting databases; Federal Procurement Data System – Next Generation (FPDS-NG), Business Intelligence (BI), Repository for Lease contracting activities, System for Award Management (SAM), Acquisition Planning Module (APM) Assist in the reconciliation of system issues between contracting and various systems (to include financial systems and project management systems) providing expert advice on resolution., • Develop and instruct end-user training classes on GSA-wide contracting databases., • Generate detailed reports with pivot tables from both GSA-wide and Government-wide databases., • Establish end user profiles and security setups for Acquisition and Leasing Workforce on all relevant contracting databases., • Conduct one-on-one end user training and provide one-on-one assistance to resolve issues, similar to that of a “helpdesk”. Group training on recurring trends, refresher training, or new initiatives for large audiences of varying levels of expertise/end user will be required as well., • Day-to-day acquisition-related applications and database maintenance and management to include updating information, administering user accounts, resolving user issues, producing ad-hoc or as requested reports, etc., • Participate as a contributing member on various GSA-wide teams regarding issues/resolutions/upgrades to contracting database, representing PBS-R4., • Administer contracting databases with direct access to system programmers. Capabilities include testing and evaluating various types of electronic implementations as they are introduced to GSA (system deployments and enhancement, electronic signatures, electronic contract files, email account conversion, database conversion, and other similar implementations)., • Attend meetings with GSA upper-level management to present findings, ideas and recommendations for existing and new/forthcoming contracting databases Provide expert judgment and risk analysis on agency vulnerabilities, evaluation of metrics and key performance indicators as related to acquisition and leasing programs., • Recommends means and/or methods to overcome barriers, process improvements, or enhanced business practices to promote data quality/excellence., • Document findings as it relates to key vulnerabilities, trends, required trainings in various forms to meet the need of the organization., • Ensures accuracy in systems through database maintenance/clean-up (i.e. deactivating accounts, ensuring proper agency alignment of personnel within affected systems, etc.)., • Assists in the collection, analysis, and development of an agency response on mission critical functions., • A 4-year course of study leading to a bachelor's degree with a major in any IT related field and/or experience in Database Management., • 4 years of experience managing systems, preferably acquisition/contract writing systems, analyzing data outputs, and trends as well as making recommendations to the customer, or a combination of education and experience., • Preferred certification is intended to assist the professional to continuously develop and enrich project management skills and cutting-edge techniques within the industry., • Preferred experience with the following:, • Federal Procurement Data System - Next Generation (FPDS-NG), • Business Intelligence (BI), • Federal Business Opportunities (Fed Biz Opp), • Repository for Lease contracting activities, • System for Award Management (SAM), • Acquisition Planning Module (APM)

Job Description Position Summary: The Clinical Informatics Supervisor is responsible for overseeing the day-to-day operations of the Clinical Informatics support team. This position plays a key role in ensuring clinical systems run smoothly by supervising informatics technicians, coordinating training efforts, monitoring service metrics, managing escalations, and supporting optimization of clinical workflows. The Supervisor will serve as the bridge between frontline support and Clinical Informatics leadership, contributing to quality improvement, training initiatives, and operational efficiency. Qualifications: • Minimum of 1-2 years supervisory experience required as well as 2 or more years experience in researching and resolving escalated problems, • Strong attention to deadlines, • Experience gathering and analyzing performance metrics, • Proven success working with all levels of management, • Strong written and verbal communication skills, • Proven success of leading a team, • Excellent client-facing and internal communication skills, • Excellent presentation skills, • Solid organizational skills, including attention to detail and multi-tasking skills, • Strong working knowledge of Microsoft Office Key Responsibilities: • Supervise daily operations of Clinical Informatics Technicians, ensuring coverage, ticket resolution, and adherence to service standards., • Conduct weekly team meetings to discuss updates, review metrics, share best practices, and address team concerns., • Oversee and facilitate new provider and new employee training related to clinical systems and workflows., • Act as the primary point of escalation for unresolved or complex service tickets and provider issues., • Review and approve timecards and time-off requests for direct reports., • Maintain, update, and manage the Clinical Informatics Knowledge Base to ensure accuracy and accessibility., • Develop, implement, and manage Standard Operating Procedures (SOPs) to support consistent service delivery., • Conduct Quality Assurance (QA) reviews on provider build requests, projects, and system enhancements to ensure alignment with organizational standards., • Monitor and report key metrics by generating ServiceNow reports and tracking support ticket data, trends, and team performance statistics., • Maintain oversight of the task queue and assign/track ticket progress, ensuring timely resolution., • Collaborate with cross-functional departments (IT, HR, Operations, Clinical Leadership) to ensure clinical systems and workflows are optimized and support patient care delivery., • Provide hands-on support during go-lives, system upgrades, or urgent technical issues affecting clinical users., • Identify training needs and coordinate continuous education and system updates for the Clinical Informatics team., • Contribute to performance evaluations, mentorship, and professional development of informatics team members., • Recommend and assist in the implementation of process improvements to enhance team efficiency and service quality., • Complies release notes for end users, • Post-implementation follow-up, • Participate in weekly meetings with the helpdesk team to review open items, • Provides Associate Director of Clinical Informatics with weekly stats and statuses of tickets, • Displays courteous and professional behavior, a positive attitude, appropriate attire and grooming, and an effective work ethic in all interactions with the public., • Undertakes other duties not specifically stated which from time to time are necessary without altering the nature or level of responsibility.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description #IND123 JOB ID 22065 – Floor Support Supervisor (Contact Center – Slack) Location: Tampa, 33602 - This position is onsite Client pays for parking Pay: $24.00 - $25.00 per hour Type: Contract-to-hire Hiregy benefits available during the contract period: Hiregy associate perks: Schedule: M-F, 8:00 AM to 5:00 PM EST This position does not have direct reports. Job description: • Act as Remote Agent Technical Liaison/Supervisor, overseeing communication and coordination—not direct reports—between agents and clients., • Manage and monitor the company's SLACK support channel, serving as the first point of contact for remote customer service agents experiencing technical issues., • Provide basic troubleshooting assistance for common problems such as login failures, password resets, broken links, and browser-related issues (e.g., clearing cache and cookies)., • Coordinate communication across a remote workforce of approximately 17,000 agents, ensuring timely updates and smooth escalation of unresolved issues., • Create and route support tickets to the appropriate IT or internal teams for resolution of complex technical problems—this role is not responsible for fixing the issues directly., • Serve as a communication bridge, keeping both agents and clients informed via SLACK when technical issues arise, and ensuring updates are shared until resolution. Nice to have: • B2B client liaison experience, • IT support or helpdesk, • Recent Slack experience, • Experience coordinating with a large workforce Requirements: • Must have experience with agent floor support, • Must have recent chat support and team messaging tool experience, • Must be tech savvy and thrive in a fast-paced environment, • High school diploma or equivalent, • Background check required

Job DescriptionBenefits: • Dental insurance, • Health insurance Daily Support Responsibilities Task Management Handling day-to-day support tasks, addressing unexpected issues, and working with a ticketing system to manage, prioritize, and close tickets. Acting as the first point of contact for users facing hardware, software, or system issues, putting frustrated users at ease with strong communication skills. Maintaining regular documentation related to daily tasks. Monitoring IT Issues: Monitoring, prioritizing, and responding to incoming IT issues. Systems Support Providing immediate support if any system goes down. Equipment Management: Responsibility for various hardware, including PCs, Printers, Servers, Phones, Networks, and related accessories. PC Maintenance: Maintaining user PCs, including PC Builds, Software Installation, and configuration changes. Onboarding: Assisting with the onboarding of new users. Training Materials: Writing and updating training materials related to technology. Problem Identification: Providing answers to the user community by identifying problems, researching solutions, and guiding clients through corrective steps. Incident Response and Resolution Diagnosis/Troubleshooting Respond promptly and professionally to diagnose, troubleshoot, resolve, test/confirm, and close technology service incidents. Alternative Solutions: Providing workarounds to minimize disruption from incidents requiring escalation or further investigation. Prioritization: Classifying incidents and requests based on nature, scope, and urgency. Knowledge Base Creation: Identifying and tagging incidents and resolutions for future reference. Escalation and Root Cause Analysis Escalating incidents after a concerted effort to resolve them, with complete documentation. Root Cause Analysis: Engaging in analysis to identify and correct technology problems. Installation and Configuration Hardware and Software Management: Installing, configuring, maintaining, troubleshooting, and assisting in deploying computer hardware, software, mobile devices, telecommunications equipment, and audio/video equipment. Issue Reporting: Raising issues regarding critical technology problems for escalation. Deployment Participation: Assisting in the deployment process as needed. Helpdesk and User Support: Single Point of Contact: The central communication point for issues or IS service requests. Technical Assistance: Providing support through the helpdesk for computer systems, software, and hardware. Problem-Solving Guidance: Walking associates through problem-solving processes. Equipment Maintenance: Installing, modifying, repairing, maintaining, and cleaning computer equipment. Ticket Management: Monitoring and responding to service request tickets in the queue. Inventory Management: Maintaining inventory of equipment, software, and licenses. New Employee Setup: Managing PC setup and deployment for new employees. Professional Development, Coaching, and Collaboration: Professional Growth: Engaging in continuing professional development and education for IT industry systems applications. Coaching and Mentoring: Coaching and developing associates, solving problems, and receiving guidance. Team Collaboration: Participating in team meetings, contributing ideas for improvements, and planning for the future. General Computer Knowledge Computer Systems: Awareness of general computer systems, PC repair techniques, and network management, demonstrating a foundational understanding of technology. Active Directory: Basic comprehension of Active Directory, including managing user accounts, Group Policies, and computer accounts. Connectivity & Networking: Understanding connectivity principles, network devices, configurations, and IP addressing fundamentals. Problem-Solving Skills: Troubleshooting: Resourcefulness and quick thinking for troubleshooting new and critical technical issues, focusing on proactive problem-solving. Deployment & Configuration: Ability to deploy, configure, and support operating systems on various platforms, including desktop and mobile PCs. Security Awareness: Information Security: Understanding and appreciation for safeguarding information within systems and user devices, acknowledging the importance of protecting data integrity. Customer Service Skills: Service Excellence: A solid drive to provide exceptional customer service and enhance the end-user experience, backed by an understanding of task prioritization, stakeholders, budget, and time management. Willingness to Learn: Adaptation to New Technologies: A proactive attitude towards learning new and emerging technologies, reflecting a commitment to continuous professional growth. Technical Skills: Operating Systems: Proficiency in Windows 10/11 configuration and support. Microsoft Office: Familiarity with Microsoft Office 2019/365, showcasing competence in mainstream productivity tools. Remote Technologies: Understanding Remote Desktop Protocol (RDP) and Virtual Private Network (VPN) technologies. Virtualization: Knowledge of Virtual Machine (VM) technologies and advanced experience in building and maintaining physical and virtual server environments, with a preference for those experienced with VMWare. Mobile Devices Support: Ability to support various mobile devices, emphasizing platform versatility. System Management Tools: Awareness of System Center Configuration Manager (SCCM) operations. IT Frameworks: Familiarity with ITSM/ITIL principles and framework, indicating a structured approach to IT service management. Remote Support & Ticketing: Proficiency in remote support methods, tools, and incident management (ticketing) systems, underscoring a comprehensive approach to customer support. Flexible work from home options available.

Job DescriptionSalary: $85,000-$100,000 Level 3 IT Technician About Us: Digacore Consulting is a technology consulting firm offering Managed IT Support Service to our clients. We are hiring for a full-time L3 Helpdesk Technician to join our growing and talented team. Digacore offers the highest standard in customer service and technical solutions to optimize our client's business goals. We maintain a positive and supportive working environment with a strong focus on team orientation and individual professional growth, inspiring innovation. About the Role: We are seeking a highly skilled and motivated individual to join our team as an L3 Helpdesk Technician. In this role, you will provide advanced technical support, troubleshoot and resolve complex server and networking issues. The ideal candidate should possess exceptional technical knowledge, troubleshooting skills, and excellent communication abilities. Primary Responsibilities: • Provide advanced technical support for escalated and complex issues., • Handle escalations from both the L1 and L2 teams., • Configure and manage DNS records, troubleshoot server issues, and work with Group Policy Objects (GPO) and Active Directory (AD)., • Set up shares on File Systems (FS) or SharePoint and establish correct permissions., • Utilize firewall knowledge to enhance security measures., • Demonstrate strong networking skills, including troubleshooting and optimizing network performance., • Understand Wi-Fi technology and troubleshoot related issues., • Apply extensive server troubleshooting skills to resolve intricate problems., • Experience with cloud services such as Microsoft Azure and AWS., • Familiarity with virtualization technologies (e.g., VMware, Hyper-V, AVD)., • Proficiency in scripting languages (e.g., PowerShell) and automation tools for task optimization., • Bachelor's degree in a relevant field or equivalent practical experience., • Proven experience in a technical support role, with a focus on Level 3 responsibilities., • Excellent knowledge of computer systems, software applications, and advanced troubleshooting methodologies., • Exceptional problem-solving and analytical skills, with the ability to think critically and make sound decisions under pressure., • Outstanding communication skills, both written and verbal., • Demonstrated ability to manage multiple priorities and work in a fast-paced environment., • Strong customer service orientation., • Minimum 5 years experience in an MSP environment or similar IT organization., • Minimum 3 years experience with Windows Server 2016 and 2019 Operating Systems., • Minimum 5 years experience working with Azure, Active Directory, DNS, and Office 365., • Minimum 3 years experience working with RMM and PSA tools., • Nationwide medical insurance., • Dental insurance., • Life insurance gifted to all employees., • Long-term disability insurance gifted to all employees., • FSA and HSA options., • Generous paid time off. We are an Equal Opportunity Employer! remote work

Job DescriptionReports to: Director of Technology Position Summary: We are seeking a motivated Helpdesk Administrator with strong cloud and endpoint support experience to join our growing IT team. The primary responsibility in this role will be to provide timely, professional technical support to employees and clients across both our on-premises and cloud environments. You will collaborate closely with IT administrators and engineers to support day-to-day operations at our Tampa, FL headquarters, including onsite setup, hardware moves, and regional office visits. At the same time, you will play an active role in maintaining and troubleshooting our Office 365 tenant, SaaS applications, and cloud-based services. Some local travel may be required for satellite offices or corporate events. Standard job hours are M–F (8:30AM to 5:00PM), with flexibility as business demands.Roles and Responsibilities • Helpdesk Ownership, • Serve as the first point of contact for IT support, resolving issues via phone, chat, email, or in person., • Record, document, and escalate support tickets as needed., • Cloud & SaaS Support, • Administer and support Office 365 tenant management (Exchange Online, Teams, SharePoint)., • Troubleshoot cloud identity and access issues (Active Directory, Azure AD, MFA)., • Assist with SaaS application provisioning and license management., • IT Asset & Endpoint Management, • Catalog and manage IT assets through their lifecycle., • Configure, deploy, and support Windows 11 devices and user peripherals., • Maintain asset monitoring systems (e.g., Lansweeper, Intune or similar)., • Infrastructure & Security, • Support network and server operations under guidance of the Infrastructure Manager., • Assist with VoIP, DNS, DHCP, and VPN troubleshooting., • Apply and promote cybersecurity best practices across endpoints and accounts., • Onsite Responsibilities, • Set up workstations, move and install office equipment (must be able to lift up to 30 lbs)., • Provide hands-on support for events, conference room tech, and branch offices., • Continuous Improvement, • Document and maintain SOPs for troubleshooting and escalation., • Recommend process improvements for efficiency and service quality., • Participate in a rotating on-call schedule., • Travel, • Travel within the state of Florida and the East coast is required., • This is subject to change Education and Experience Qualifications, • Bachelor’s degree or equivalent experience in a related field., • 4+ years of hands-on IT support experience., • Experience supporting cloud/SaaS environments (Office 365, Azure, or similar)., • Knowledge of a Professional Employer Organization (PEO) environment a plus. Skills and Qualifications, • Proficiency in Windows 11, Active Directory, Azure AD, and Office 365., • Knowledge of SaaS license management, IT asset monitoring, and cybersecurity best practices., • Strong interpersonal and communication skills; customer service mindset. IvPP5DSLMc

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

American Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States.Our sales and distribution centers are strategically located in Tampa, FL, Charlotte, NC, Jacksonville, FL, Loxley, AL, and Tomball, TX.Founded by a team of season

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

American Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States.Our sales and distribution centers are strategically located in Tampa, FL, Charlotte, NC, Jacksonville, FL, Loxley, AL, and Tomball, TX.Founded by a team of season

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

THIS IS A 100% IN OFFICE ONSITE ROLE*.The Customer Experience Specialist I, is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending.The individual acts as the primary consumer contact to guide a consumer through the loan origination proc

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Here is an opportunity to work for a company that is a leader in it’s industry and that has continued to explode in growth.Entry level professional office position to provide customer support with the website, sales, and assisting with trade shows a few times a year.Travel, hotel, food is all incl

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

American Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States.Our sales and distribution centers are strategically located in Tampa, FL, Charlotte, NC, Jacksonville, FL, Loxley, AL, and Tomball, TX.Founded by a team of season

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

PL company involved in Trucking, Warehousing and Brokerage, is seeking a full-time Customer Service Representative to join our dynamic team at our Tampa location.Established in 1956, we became 100% employee-owned (ESOP)in 2022.We provide a national third-party logistics network to support our variou

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

American Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States.Our sales and distribution centers are strategically located in Tampa, FL, Charlotte, NC, Jacksonville, FL, Loxley, AL, and Tomball, TX.Founded by a team of season

Here is an opportunity to work for a company that is a leader in it’s industry and that has continued to explode in growth.Entry level professional office position to provide customer support with the website, sales, and assisting with trade shows a few times a year.Travel, hotel, food is all incl

American Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States.Our sales and distribution centers are strategically located in Tampa, FL, Charlotte, NC, Jacksonville, FL, Loxley, AL, and Tomball, TX.Founded by a team of season

PL company involved in Trucking, Warehousing and Brokerage, is seeking a full-time Customer Service Representative to join our dynamic team at our Tampa location.Established in 1956, we became 100% employee-owned (ESOP)in 2022.We provide a national third-party logistics network to support our variou

American Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States.Our sales and distribution centers are strategically located in Tampa, FL, Charlotte, NC, Jacksonville, FL, Loxley, AL, and Tomball, TX.Founded by a team of season

We're looking for a Remote Customer Service.As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service.You will act as a trusted adviser to our customers, evaluating their needs and performing maintenance:.Answe

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helping patients remain at home and.As a Customer Service Representative,.In these programs, patients who hav

Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helping patients remain at home and.As a Customer Service Representative,.In these programs, patients who hav

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helping patients remain at home and.As a Customer Service Representative,.In these programs, patients who hav

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helping patients remain at home and.As a Customer Service Representative,.In these programs, patients who hav

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Are you passionate about making a difference in people’s lives?.As a Customer Support Representative providing services on behalf of Automated Health Systems, you’ll have the unique and rewarding opportunity to provide essential support to individuals enrolling in public benefit programs

This role will be to provide overall hardware/software support to employees and incoming new hires.The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed.Image and install software on Windows, and Apple laptops/desktops including IMAC (in

Are you passionate about making a difference in people’s lives?.As a Customer Support Representative providing services on behalf of Automated Health Systems, you’ll have the unique and rewarding opportunity to provide essential support to individuals enrolling in public benefit programs

Are you passionate about making a difference in people’s lives?.As a Customer Support Representative providing services on behalf of Automated Health Systems, you’ll have the unique and rewarding opportunity to provide essential support to individuals enrolling in public benefit programs

Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helping patients remain at home and.As a Customer Service Representative,.In these programs, patients who hav