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Job Description JOB SUMMARY The Systems Administrator II is responsible for supporting the business’s technology operations under the guidance of the department head of IT. Will support approximately 250 users/devices and approximately 20 servers consisting of Windows and MacOS, Active Directory/Azure/Entra, VMWare, and Meraki/Ubiquiti networks, as well as SaaS applications such as Salesforce. This position will provide first line assistance as well as advancing technology adoption, automation, and continuously improving security. DUTIES AND ESSENTIAL JOB FUNCTIONS • Ensure proper configuration and security of the organization’s systems., • Fulfill and respond to service and incident requests: Build, deploy, upgrade, move, support, and troubleshoot computers, software, printers, phones, copiers, faxes, network connectivity, etc., • Perform desktop administration and support for all desktop applications (CAD, ERP solution client, Office365, Adobe software, Windows 10/11, MacOS, iOS)., • Document, maintain, and support the company’s information network, including hardware (Windows PC’s, Android devices, Apple devices, thin clients, and printers) and software (this includes support of production-related hardware and software), operating system upgrades, and patch management., • Manage and administer SaaS solutions: MS365, Intune, Defender, Cloudflare, Checkpoint Harmony/Avanan, Salesforce, MS Teams/Teams Phone, helpdesk ticketing software., • Application management and support, including Esko, Adobe, and proprietary industry applications., • Design, implement, and maintain Systems infrastructure and server management., • Design, implement, and maintain Storage and data management solutions., • Design, implement, and maintain backup and recovery services., • In coordination with the ERP Administrator, assist managing ERP software, services and associated equipment., • In conjunction with the Director of IT and Senior Leadership Team, develop and maintain disaster plan for information and data storage and recovery within company approved Return to Operation and Restore Point Objective criteria., • In coordination with the Director of IT and Senior Leadership Team, design, implement, and maintain Information Security strategies and policies., • In coordination with the Director of IT, develop short and long-term MIS plan and strategy for the company, including budget considerations, approved applications, and devices standards., • Plan and manage networks and telecommunications vendors., • Deliver core services and support to remote offices, including travel when necessary., • Provide effective resolutions to hardware and operating system software problems utilizing industry best practices., • Participate in technical research and development to enable continuing innovation within the organization., • To the best of your ability, assist employees in the use of hardware and software business tools when requested., • Active Directory and Azure Active Directory management and support., • Working knowledge of network technologies such as DNS, DHCP, Cisco Meraki firewalls and switching, Ubiquiti WiFi., • After-hours work as necessary and dependent upon organizational demands., • Ability to mentor others., • Design/write custom reports upon request., • Comply with company policies and procedures., • Attendance is an essential function of the position. OTHER FUNCTIONS AND RESPONSIBILITIES · Bachelors degree or combined education and experience. · 8+ years’ experience in a position requiring IT technical problem solving. · Must have 5 years minimum: implemented, configured and managed Active Directory and Active Directory Group Policy Objects in a corporate Windows Server 2016-2025 environment. · Proficiency in a Microsoft application environment and hands-on experience in supporting a Microsoft work environment. · Practical experience with process documentation tools and methods. · Prior experience with technology implementation and management methodologies. · Able to adapt and manage to change effectively. · Able to react calmly and effectively in stressful situations. · Able to work independently and as part of a team. · Complete work with accuracy and attention to detail.

Job DescriptionDescription: Duties and Responsibilities • Perform troubleshooting and resolution., • Perform troubleshooting on mobile devices, iPhone/iPad and Android., • Perform troubleshooting on Network Printer and Multi-functional Devices., • Perform troubleshooting on Microsoft Office Products. (O365 environment), • Perform troubleshooting on Mac devices., • Work daily with customers via phone, and email, and online chats., • Accurately record all work and troubleshooting in tickets in ticketing system., • Assist customers and staff with general hardware and software challenges., • Excellent verbal and written communication skills., • Excellent time management skills with a proven ability to meet deadlines., • Ability to work in a fast-paced, demanding environment., • Excellent customer service and interpersonal skills, including the ability to deal calmly, positively, and professionally in tense or elevated situations., • Maintain positive and professional attitude., • Able to clearly document technical processes., • Able to manage time effectively and work efficiently, both with and without direct supervision., • Exceptional analytical and troubleshooting skills., • Excellent judgment skills to properly evaluate situations and immediately provide effective solutions., • Great attention to details, organizational skills, and ability to prioritize and manage multiple simultaneous tasks., • Extended viewing of computer screen., • Sitting for extended periods of time., • High school diploma or equivalent., • Customer service experience., • Helpdesk Support experience., • 2+ years of experience in ticketing system.

Job DescriptionCompany Description About IntelligenceBank IntelligenceBank is the leading digital asset management and marketing operations software solution for brands in regulated markets. Used by over 1m+ users in 53 countries, IntelligenceBank uses AI and automation to help ensure brands get to market quickly, stay on brand and ensure regulatory compliance. To support our ongoing growth have a newly created role for a Customer Support Coordinator. Reporting to the Support Director, this role provides direct support and assistance to all IntelligenceBank customers and members of the IntelligenceBank Customer Success team as required. This support includes a variety of internal tasks and liaising with other IntelligenceBank teams as well as direct contact with IntelligenceBank customers via email, help desk support tickets, telephone and online meetings to troubleshoot and resolve customer issues with 6-star service. This role is based in Kansas City, MO, with the customers based in Australia, the US and the UK. As such the hours of work will be: * 10am - 7pm Central Time during US summer * 8am - 5pm Central Time during US winter Job Description Key Activities: • Be the first point of contact for HelpDesk support tickets from Customers., • Investigate and respond to customer support tickets and other tasks as assigned via email, phone and online meetings in accordance with SLA’s and any established deadlines, • Configuration of IntelligenceBank software products as required which may include but not be limited to custom webpage development (HTML, CSS, JS), IB database/briefs/forms, workflows, alerts, groups, permissions), Zapier integrations & automations, • Liaise with QA, Dev and Product teams on issues to determine solutions for customers or raise Jira tickets to escalate if needed for second level technical support, • Assist Customer Success Managers, Key Account Directors and Implementation team with customer project work, change requests, troubleshooting and technical queries specific to customer’s use cases and platform configurationsQualifications This role is ideal for someone with prior experience supporting SaaS solutions for enterprise clients. If you're problem solver with excellent communication skills this role could be perfect for you! Read on to understand the other skills and experience we require. • Proven web development coding skills (HTML, CSS, JS) is required., • Passion for solving business and technology challenges, • Energetic, motivated and driven with highly developed relationship skills, • Excellent verbal and communication skills, • Well-developed mediation and negotiation skill, • Time and priority management skills, • You are a team player who thrives working both independently and with others, • Exposure to and familiarity with APIs, Postman, Zapier is an advantage, • Ability to work autonomously and as part of a team, • Highly organized, able to juggle multiple tasks at one time, • Reliable, consistent, positive and a fast learner with strong attention to detail Additional Information Next Steps: Once you’ve applied, your application will be reviewed by one of our team and you’ll be updated by phone or email regarding its status. Our application process includes phone screening, face to face interviews covering behavioural and practical questions that address our values as well as the requirements of the role you’ve applied for and, finally, references and criminal history checks. So apply now and we look forward to getting to learn more about you! "We're a Circle Back Employer & commit to replying to every applicant."

River Market (KCMO), is seeking a full-time onsite.Responding to escalated support tickets via phone, email, chat, or in person, diagnosing and resolving technical issues.Troubleshooting desktop, laptop, mobile device, peripheral, network, and application issues—often via remote access or site vis

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Make an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician.Ensure compliance with safety and company policies.Stay adaptable to changing priorities and business needs.Perks include competitive pay, flexible scheduling, training opportunitie

Plexus Services Sales Enablement.At Netsmart, improving care delivery isn't just our aspiration, it's our passion!.For more than 50 years, we've been a healthcare software company developing technology and providing services in the behavioral health, human services, and post-acute markets.We collabo

Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities?.This contract is responsible for maintaining and modernizing the main global network of the Navy and Marin

Arial,Helvetica,sans-serif;">As the Geek Squad Installation Helper, you'll accompany a team of seasoned Agents to customers' homes to assist with the delivery, installation, repair and haul-away of electronic devices.You'll support your team by performing duties including integration and networki

When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.Zones is a Global Solution Provider of end-to-end IT solutions with an unmatche

Customer advisor with Danish for TV streaming provider page is loaded.Customer advisor with Danish for TV streaming provider.Apply locations POL Warsaw - Al.Solidarności 171, Building B-3rd Flr posted on Posted 30+ Days Ago time left to apply End Date: October 31, 2025 (30+ days left to apply) job

Customer advisor with Finnish for TV streaming provider.Customer advisor with Finnish for TV streaming provider.Apply locations POL Warsaw - Al.Solidarności 171, Building B-3rd Flr posted on Posted 4 Days Ago job requisition id R1591529.Provide assistance via phone, email or chat.Deliver technical