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Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job DescriptionWhat This Role Is All About Overview & Expectations We are a fast paced Managed Services Provider supporting businesses that rely on their technology working properly every day. When something breaks or slows down, our Helpdesk Technician is often the first person the client interacts with. This is a Tier 1 position focused on structured troubleshooting, professional communication, and consistent execution.Less than 10 percent of our tickets are password resets. The majority require real troubleshooting across workstations, printers, Microsoft 365, and endpoint related systems. Most support is handled remotely with minimal onsite work for standard tickets. This role is not a classroom environment. You will receive basic guidance on how our systems and processes work. From there, you will learn by handling real tickets inside a structured system with clear standards and accountability. We do not run ongoing weekly training sessions. You will collaborate closely with other technicians who are available to support you when needed. We want you to succeed. At the same time, you are expected to think, take ownership of issues, and grow through hands on experience.This role is best suited for someone who values stability, clear expectations, and steady technical growth. If you prefer predictable structure, meaningful troubleshooting work, and long-term consistency, this is a strong fit. What You'll Do Key Responsibilities & Tasks • Respond to client service requests and contact users directly to begin troubleshooting, • Assist with basic endpoint troubleshooting including printers, workstation issues, Microsoft 365 user issues, and minor network connectivity problems, • Identify when issues require escalation and route them appropriately, • Troubleshoot and manage endpoint antivirus through our centralized portal(s), • Configure and support Microsoft 365 user accounts and email on workstations, • Navigate and manage tickets inside the PSA using defined status workflows such as Internal Review, Waiting Customer, and Submit for Review, • Document work clearly and accurately so tickets can be reviewed when escalated, • Obtain approval from authorized users and secure written time caps when required, • Communicate professionally with clients by phone and email at all times, • Manage multiple tickets while maintaining organization and follow through, • Minimum two years of professional technical support experience in a business environment, • Strong troubleshooting ability across hardware, software, and basic networking, • Working knowledge of Microsoft 365 setup and support, • Understanding of email protocols such as POP, IMAP, and Exchange, • Basic network troubleshooting skills including physical and logical connectivity, • Comfort working both remotely and onsite when required, • Clear and professional communication skills, • Ability to manage time effectively and move between tickets without losing focus, • Ability to follow established processes and ticket workflows exactly, • Strong documentation habits and attention to detail, • Comfort lifting equipment up to 50 lbs and working in field environments when needed, • Associate degree in a relevant technical field preferred, • A+ Certification, • Microsoft MD-100, • Microsoft MD-101, • Network+, • Reliable and consistent work habits, • Comfort operating in a structured environment with clear expectations, • Ability to take ownership of issues rather than waiting to be directed, • Willingness to ask focused questions and apply feedback quickly, • Health Insurance, • Health Savings Account (HSA), • Generous PTO Policy, • 401(k) with Company Match, • Annual Staff Appreciation Party and Annual Holiday Celebrations, • Performance Based Incentive / Bonus Program, • Career Growth and Development Opportunities

Job DescriptionWhat This Role Is All About Overview & Expectations Makios is a fast-moving Managed Services and Cybersecurity company. We operate real client infrastructure, not labs or sandboxes. This role exists to keep client systems stable, secure, and improving without constant supervision. We expect engineers who can execute, think ahead, and take ownership. Accuracy matters. Speed matters. Documentation matters. You are trusted with production systems and expected to treat them that way. Most work follows established standards and procedures. Sometimes priorities shift quickly and problems do not come with neat instructions. You must be comfortable working independently, communicating clearly, and finishing what you start. If you need step-by-step handholding, avoid accountability, or struggle to manage your own workload, this will be miserable for you. If you take pride in clean execution, professional judgment, and getting things done right the first time, you will fit here. This role is part of the Technical Services Team (TST). AI tools may be used to assist with research or troubleshooting. Final decisions, documentation, and execution are your responsibility. Blind copy-paste solutions are not acceptable. Engineers are expected to understand what they deploy. What You'll Do Key Responsibilities & Tasks • Support, maintain, and improve client server, network, security, and cloud environments, • Troubleshoot Windows Server infrastructure including Active Directory, DNS, DHCP, file services, and RDS, • Manage and support Microsoft 365 tenants including email, identity, and migrations, • Support virtualization platforms such as Microsoft Hyper-V and some VMware, • Configure and troubleshoot firewalls, switches, routers, wireless access points, and VPNs, • Handle escalations professionally and transparently, escalating when appropriate without hiding issues, • Execute infrastructure projects and changes according to defined scope and standards, • Document systems, changes, and procedures clearly and consistently, • Follow security, operational, and documentation standards exactly, • 3+ years of experience in systems administration, MSP support, or infrastructure roles, • Server-level certification required (Microsoft Windows Server or equivalent), • Strong working knowledge of Windows Server and core infrastructure services, • Solid understanding of Active Directory, DNS, DHCP, and permissions, • Foundational networking knowledge including VLANs, routing basics, and VPNs, • Experience administering Microsoft 365 environments, • Working knowledge of virtualization platforms, • Strong documentation and organizational habits, • Clear, professional written and verbal communication, • This is an output-driven role. Results matter more than noise, • You will be trusted to work independently after onboarding, • Feedback is direct, professional, and focused on outcomes, • Accuracy is non-negotiable, • After-hours work may be required for incidents or planned maintenance, • Duties will evolve as the business grows, • This is not a helpdesk role and not a training program, • Health Insurance, • Health Savings Account (HSA), • Generous PTO Policy, • 401(k) with Company Match, • Annual Staff Appreciation Party and Annual Holiday Celebrations, • Performance Based Incentive / Bonus Program, • Career Growth and Development Opportunities

Job Description Customer Experience Specialist El Paso, Texas This position will sit in our El Paso, TX office (not a remote opportunity) Successful candidates work 40 hours weekly with a variety of shifts to serve our customers. Who you are: SumUp is seeking a people-positive [Bilingual (Spanish) is a great to have] Customer Experience Specialist to be the voice of support for our merchants. We are searching for new team members that are highly curious, patient, and collaborative and will be responsible for effectively responding to and resolving a variety of customer support issues. This role requires someone with a strong level of empathy, adaptability, and a passion for people to join our team in the El Paso office. This is an in-office role. What you will do: • Be the voice of our company – the direct link to our merchants, • Gain proficiency in the technology behind our products to assist millions of merchants daily, • Handle customer inquiries via phone, email, and internal channels, • Contribute to the scalability by continuously optimizing processes and help to create new content for our support experience, • Passion for team, people, and customers - we're a smaller environment, not like a call center, • Possess excellent verbal and written communication skills in English + Spanish bilingual is highly preferred, • Demonstrated dependability, adaptability, and self motivationSeek opportunity for long term growth not seeking just another job, • Exhibit curiosity, patience, and persistence in problem-solving., • Enjoy helping and supporting others, maintaining a positive and proactive attitude., • Stay organized and maintain composure, even in high-pressure situations., • Capable of confidently troubleshooting and diagnosing issues with smartphones, tablets, and computers, • Communicate with empathy, clarity, and patience when assisting customers., • Effectively multitask and prioritize responsibilities. SumUp is a leading global financial technology company committed to leveling the playing field for small businesses. Founded in 2012, we're the trusted partner of over 4 million merchants in 36 markets worldwide, providing simple and affordable tools that enable them to manage payments, business finances and customer relationships. With our point of sale systems, card terminals and online services relied upon by businesses of all sizes – SumUp is the partner of choice for small businesses from every walk of life. Our diverse team of over 3,000 SumUppers globally, representing more than 90 nationalities and spread across 20 offices worldwide, is at the heart of our success. We embody the spirit of global collaboration and innovation. Our mission is to empower small businesses worldwide by continuously expanding our product range into new markets. The El Paso office is a key to our success in growing SumUp. It has 35+ team members with an average tenure of 3.4 years. Several people have been with the company the entire 6 years we have been in El Paso. While the office is smaller, you are a part of a bigger team with the opportunity to grow by utilizing our $2,300 annual learning/education budget and/or exploring other roles. We also have two offices in Colorado if you ever want to make a move! Compensation and Perks: • $16 per hour, • 37 paid days off (22 vacation days, 11 holidays and 4 wellness days) plus 8 sick days per year, • Amazing medical, dental and vision benefits, • 401(K) employer match, • Paid Parental leave Explore career opportunities with us and join a team driven by collaboration, innovation, and a shared vision of creating a world where everyone can build a thriving business. Discover more about our vibrant and inclusive work culture and how we work on our careers website, and follow our journey on LinkedIn and Instagram. SumUp will not accept unsolicited resumes from any source other than directly from a candidate. #SumupUSA Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.

Job Description Work Hours: Must have flexible open availability Pay Range: $16.00/hr Reports to: AHS General Manager Job Type: Full-time About AnswerNet: AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Job Summary: Customer-focused L1/L2 Helpdesk Technician responsible for providing first and second-level technical support to end-users for issues related to hardware, software, and network systems. This position will involve researching, diagnosing, troubleshooting, finding solutions, and taking ownership of customer-reported issues to ensure they are resolved. When necessary, unresolved issues should be escalated to the appropriate internal teams following standard procedures. The ideal candidate will possess excellent communication skills, a strong technical background, and the ability to efficiently troubleshoot and resolve issues. Responsibilities: • Inbound and Outbound Calls, • Serve as the first point of contact for end-users seeking technical assistance via phone, email, or helpdesk tickets., • Root cause analysis probing, • Providing immediate solutions to common user issues., • Ticket Routing, • Document accurate records of all support requests, resolutions, and follow-ups., • Knowledge Base Utilization, • Responsible for the ongoing maintenance of AnswerNet’s desktop environment., • Creates and maintains user e-mail accounts., • Virtual Machine and or Remote Desktop support, • Oversee monitoring network systems, including network outages., • Ensuring service level agreements are met., • Managing user accounts and their associated attributes, such as name, email address, password, security groups, and multifactor authentication in Azure AD, or through Microsoft Active Directory on Windows Server 2016, 2019., • Ability to work from home (this is a remote position), • Prior Technical Support or Help Desk experience, • High School Diploma or equivalent, • Phone Etiquette, • History of Customer Service, • Excellent verbal, writing, grammar, and communication skills, • Critical Thinking and Problem-Solving skills, • Attention to Detail, • Familiarity with Help Desk Applications (Ex. Zendesk, FreshService), • Familiarity with VOIP or Telephony services, • Ability to provide step-by-step technical help, both written and verbal, • PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible), • Hard-wired high-speed internet connection (ethernet cable), • USB-connected Headset, • Webcam, • A quiet dedicated place to work free from distractions including pets and children.

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Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

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This role requires the ability to work lawfully in the U.Do you enjoy using your communication and computer skills to help others? Can you keep pace with a high volume of work? Ready to join a dynamic, energetic team? If so, working in customer service as a Billing Chat Repair Representative at Spec

This role requires the ability to work lawfully in the U.Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts.Profile: A tech-savvy problem solver who can multitask to repair a variety

This role requires the ability to work lawfully in the U.Do you enjoy using your communication and computer skills to help others? Can you keep pace with a high volume of work? Ready to join a dynamic, energetic team? If so, working in customer service as a Billing Chat Repair Representative at Spec

Bosch - - Responsibilities: Organize daily orders to ensure correct on-time shipping; Communicate with various departments on shipping/warehousing topics; Collaborate with Planning Team to achieve customer satisfaction; Verify availability of materials required for shipment; Proactively analyze war

Spectrum - - Responsibilities: Respond to customer inquiries related to billing and service outages; Use research to provide efficient issue resolution; Manage up to three chat sessions simultaneously; Participate in comprehensive training program to become subject matter expert; Provide knowledgea

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document inte

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AUTHORITY: To act in the best interest of the company and self in the scheduling of Service and the maintaining of proper customer relations and records.RESPONSIBILITIES Answer service phone.Scheduling of service calls in a timely manner in Service Titan Evaluate urgency of customer’s needs.Evalua

Avir Health Group - 11490 Gateway North Boulevard - Responsibilities: Greet residents, families, visitors, vendors and other guests; Provide information and directions; Assist with daily front-desk operations; Utilize computer and Microsoft products; Maintain professional and welcoming environment.

Responsibilities: Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers); Coordinate documentation and service setup for respiratory products and medical equipment; Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service

Customer Service Representative.Customer Service Representatives (CSRs) are the primary point of contact with our customers.As such, they are accountable for delivering superior customer service.They also educate customers on our company products and services.The CSR is accountable for maintaining c

At ADP We Are Driven By Your Success.We engage your unique talents and perspectives.We welcome your ideas on how to do things differently and better.In your efforts to achieve, learn and grow, we support you all the way.If success motivates you, you belong at ADP.We strive for every interaction to b

Customer Service Representative.Location: El Paso TX 1440 Goodyear Dr El Paso TX 79936.Employment Type: Full-time, $17/hr.Supporting: Financial Services.We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands.F

H&R Block Seasonal Client Service Professional/Receptionist.At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe in a high performing, connected culture, wh

Bilingual Customer Service Representative.Location: 1440 Goodyear Dr, El Paso TX 79936.Employment Type: Full-time, $18/HR.Supporting: Financial Services.We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands.F

Front Office Receptionist (Client Care Specialist).Front Office Receptionist (Client Care Specialist).The position involves client scheduling and payment collection in an EMR system.Candidates must project a warm, enthusiastic, and friendly demeanor in client and team member interactions.Southwest S

Earn At Home By Taking Polls - Customer Service Representative - Data Entry Clerk - Work From Home & Part Time.We are looking for people nationwide to participate in polls - Apply ASAP!.We offer you the opportunity to earn extra income from home (teleworking) and also to decide your own participatio

Customer Service Representative.Answer customer inquiries regarding products, orders, shipping, and inventory status.Process and manage customer orders, returns, and exchanges.Coordinate with warehouse staff to ensure timely and accurate order fulfillment.Update customers on order status, delivery s

Customer Service Representative Video Repair.Sounds like you? If so, a career as a Customer Service Representative Video Repair may be right for you.With a passion for solving problems and an eagerness to learn, you can achieve your financial and career goals here.At Spectrum, our connectivity pro

Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company

Lead Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Lead Customer Service Representative, you will enjoy:.Medical, Vision,

Avis Budget Group Job Opportunity.Monthly Commission Opportunity Shift Premium May Apply.We're hiring immediately! Do you enjoy staying active, working outdoors, and helping people have a great experienceno matter where they're headed? If you're adaptable, service-minded, and take pride in helping c

Customer Service Representative.LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!.This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team play

Bilingual Customer Service Representative.InteLogix is seeking a Bilingual (English/Spanish) Customer Service Representative to join our organization.In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience.The

Customer Service Representative Video Repair.Sounds like you? If so, a career as a Customer Service Representative Video Repair may be right for you.With a passion for solving problems and an eagerness to learn, you can achieve your financial and career goals here.At Spectrum, our connectivity pro

Customer Service Representative.Organize daily orders to insure correct on-time shipping.Communicate with various departments on varying topics related to shipping / warehousing.Work closing with Planning Team to achieve 100% customer satisfaction and several customer incidents.Verify availability o

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Customer Service Representative.As a Customer Service Representative, you will play a pivotal role in ensuring the satisfaction of our customers by responding to their inquiries, resolving issues, and providing information through inbound telephone communication.Your primary responsibility will be t

At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential.As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact.We believe in the power of teamwork, integrity,

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