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Job DescriptionThe Information Technology Manager oversees the small but dynamic Information Technology Department that manages and maintains the Athenæum’s computers, networks, servers, and cloud-based systems. The Information Technology Manager also keeps abreast of new technologies and implements those to ensure better and more secure systems. Reporting to the Director of Business Operations & Augusta Thomas Director of Finance, this is a full-time role with excellent benefits and a salary commensurate with experience. This position requires that you are able to work on-site. Responsibilities Include: * Manage the Information Technology Department. Supervise and train two IT employee(s) including a Systems Administrator and an AV Technician. * Ensures that the department provides a high quality level of service to the institution. * Oversees IT projects, RFPs, vendor relationships, purchases, contracts, and budgets. * Purchases, configures, and replaces equipment and manages day to day oversight and patching. * Leads cross-departmental implementation, maintenance, and user experience enhancements of all library systems. * Identifies and recommends technology updates to support the Athenæum’s IT operations as the technological environment evolves. * Actively manages the servers and network equipment used by the Boston Athenæum. * Proactively monitors and assesses all systems on a regular basis. * Oversees the Spiceworks Cloud Helpdesk, assigning tickets and ensuring issues are resolved in a timely manner. Also acts as the final escalation point. * Provides specialized system support and maintenance to systems including but not limited to Voyager library catalog, EZproxy, Atlas Aeon, CollectionSpace, CONTENTdm, Amag Symmetry, exacqVision, Wordpress, and Salesforce. * Provides computer support and training to staff. * Documents procedures for the computer system. * Ensure all activities of the IT department are aligned with and in support of the mission of the Boston Athenaeum. * Work in partnership with colleagues across departments to achieve organizational goals. * Plans and develops systems security protocols. * Develops, implements, and tests disaster recovery procedures on an annual basis. * Acts as AV support backup on rare occasions. * Performs other duties as assigned. Qualifications and Education Requirements * Bachelor’s degree. * Seven or more years of professional experience in computer support. * Strong customer service skills. * Supervisory experience. * In-depth knowledge of Windows desktop and server operating systems as well as Linux (Red Hat or CentOS preferred). * Advanced PC and server troubleshooting and repairing skills (both hardware and software). * Knowledge of managed network switches and routers. * Experience with Google Workspace administration. * Comfortable writing Windows batch scripts and Unix/Linux shell scripts. * Familiarity with virtualization, preferably XCP-ng (or Xen equivalent). * Experience administering a MS365 tenant, including SSO, MFA, compliance policies, and MS Defender for Endpoint. * Project and vendor management experience. * Commitment to fostering a workplace culture of teamwork, diversity, and inclusion. Preferred * Our library is migrating from Voyager ILS to Folio ILS. Experience with either ILS or an ILS migration is preferred * Experience with Dell servers and HPE Aruba switches. * Demonstrated experience with databases (MS Access, MySQL, Oracle). * Experience with CONTENTdm or other DAM solutions, as well as collection management software. * Proficiency with website management and development. * Experience with Salesforce. Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role. Why work at the Boston Athenaeum? Beyond the opportunity to work amongst the collections at one of the most distinguished libraries in the nation alongside a passionate and welcoming team, working at the Boston Athenaeum comes with plenty of other perks. Some of our benefits include: * Paid time off and sick days. * Competitive 401k package * Paid parental leave. * Comprehensive medical and dental insurance * Life Insurance * Commuter benefits The Boston Athenæum is an equal opportunity employer. We welcome candidates who will increase our diversity; we encourage candidates of color and all diverse candidates to apply and are committed to hiring individuals who value a diverse and inclusive work environment. The Boston Athenæum is also committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request a reasonable accommodation, please contact HR Generalist Nora Conley at 617-720-7630 or at

Job Description Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Xometry is seeking a Senior Systems Administrator to join our Information Technology team. The ideal candidate will have strong hands-on expertise in JAMF, as this is a must-have for the role. This person will play a key role in managing endpoint systems, supporting a SaaS-first environment, and automating IT processes. They will also contribute to infrastructure administration, onboarding flows, application access management, and serve as an escalation point for the helpdesk team. Additional experience with Intune, Okta, Google Workspace, and Meraki networks is a plus. Responsibilities: • Work closely with members of the IT team on day-to-day infrastructure administration, projects, migrations, new technology deployments, and process improvements, • Contribute to managing Okta, including troubleshooting issues and configuring new applications, policies, and features, • Lead the administration and management of endpoint systems via MDM (JAMF and Intune) including zero-touch configuration, vulnerability/patch management, and policy changes, • Ensure the IT onboarding and offboarding automation process runs smoothly while improving and adding functionality, • Manage application access for a comprehensive SaaS stack including Atlassian, Adobe Cloud, Zoom, Github, Slack, and others (We embrace a SaaS-first approach), • Monitor and support our Meraki corporate network across multiple locations, • Identify opportunities for automation (Automate all the things!), • Create and maintain internal technical documentation and runbooks, while also creating user-facing knowledge base documents, • Serve as an escalation point and offer mentorship to colleagues on the IT Helpdesk, • Minimum of 8 years of experience in System Administration or Engineering, • Hands-on expertise with JAMF and Intune for endpoint management, • Proficient in Okta administration and configuration, • Experience managing Google Workspace Enterprise and performing common administrative tasks, • Strong understanding of networking concepts (DHCP, DNS, VLANs, subnets) and best practices, • Knowledge of IT process automation, including APIs, webhooks, workflows, and triggers, • Ability to research and analyze IT problems, issues, and project requirements effectively, • Experience with bulk user migrations, acquisitions, and ZScaler (not required, but a plus)., • Attention to detail, • Proactive in identifying improvement opportunities, • Strong customer service, time management, and problem-solving skills, • Excellent documentation abilities, • Proven ability to work independently and collaboratively, • Creative problem-solving for complex challenges #LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job DescriptionAbout Merlin: Merlin is a venture backed aerospace startup building a non-human pilot to enable both reduced crew and uncrewed flight. Backed by some of the world’s leading investors, Merlin is scaling alongside our customers to begin leveraging autonomy today to solve some of aviation’s biggest challenges. About You: We’re seeking an entry-level IT Support Administrator who’s eager to use and grow their skills in a fast-paced startup environment. In this role, the successful individual will provide a high standard of customer service for our team of highly technical end users by resolving technical issues promptly and effectively.The ideal candidate will help maintain IT systems to protect our critical information, automate the deployment and management of equipment, provide training to end users, all while gaining valuable skills to contribute to a dynamic IT environment. Responsibilities: • Installation and configuration of Windows, Mac, and Linux laptops and desktops, automating rollout tasks where appropriate utilizing MDM systems, • Administration and support of cloud-based business tools, including but not limited to: OKTA, Google Workspace, Office 365, Slack, Zoom, Miro, Jira, Confluence, • Onboarding and offboarding of Merlin Employees in a timely manner, • Administration and support of cloud-based business tools, including but not limited to: Slack, Zoom, Miro, Jira, • Actively monitoring our Jira/Slack Helpdesk, • Maintaining stock of IT equipment for new hires and tracking of hardware and software inventory, • Strong communication and interpersonal skills, with a focus on delivering excellent customer service, • Ability to work effectively both independently and as part of a team, • Basic understanding of IT systems, hardware and software, • Willingness to learn and adapt to new technologies and procedures, • Attention to detail and strong problem solving abilities, • Bachelor’s degree in related field or relevant experience, • Experience supporting Software and/or Hardware focused engineering organizations, • Experience administering Google Workspace, Office 365 and IdP systems, • Experience with administration of OKTA, including managing users, groups, applications, 2FA, • Experience with Jira Service Management & Jira Software Cloud administration, • Experience with Kandji or similar MDM software

Job Description Yorktel is always seeking new talent to join our team. Therefore, we are advertising some key positions within the company where we can collect and store potential candidates. By submitting your Resume for this specific posting, you agree to have your details kept on file and to be contacted as and when open positions become available. Please ensure your Resume has your most recent experience and up to date contact details. If you do not hear from us, it is because we are not currently recruiting for this position. For 35 years, Yorktel has been a reliable supplier of VTC and IT solutions to government and private enterprise around the world. Today we are creating a connected workplace experience with advanced collaboration, cloud services, Unified Communications and Collaboration (UCC), AV design-build, and a 24x7 VNOC that manages and monitors rooms and endpoint. Our portfolio also includes consulting, staffing, media production and a 24hr helpdesk that provides advanced monitoring and management with nationwide dispatch and next day service in major cities. Yorktel is a privately-held, minority-owned small business with less than 500 employees, headquartered in Eatontown, New Jersey with offices around the world. If you have what it takes to be part of this rapidly growing company and dynamic, fast-paced industry, we want to hear from you. Yorktel is currently seeking a Senior Account Manager - Enterprise Accounts who will handles the complete sales cycle: build client relationships, understand client needs, build and maintain a pipeline of qualified opportunities across all assigned lines of business, work with engineering and other departments on solution, price and proposal development. They will have responsibility to maintain their accounts in CRM (MS Dynamics), forecast sales and work with management on final negotiations. Candidates for consideration will have 3-5 years or more of experience selling IT/AV with large enterprise accounts and show success prospecting new name accounts and expanding existing accounts within their territory. The Senior Account Manager shall be capable to sell independently or as a team, and be willing to travel when necessary by air, rail and car to meet clients and partners using reasonable measure and company policy/guidance to protect. This position reports directly the SVP Worldwide Sales who will provide direction and support in regard to the following areas; territory assignment, sales enablement training & development, career development, pipeline management and client development. This position is required to work across organizational lines with coworkers in Sales, Operations, Services, Finance and the HQ back office as necessary to provide cross-functional coordination and leadership for benefit of Yorktel in client engagements. This position must have the ability to establish and maintain working relationships with clients, manufacturers, prime/sub partners and colleagues. Must possess excellent verbal and written communication skills. Strong presentation skills are an essential function of this position. Experience of IT sales from perspective as service provider, VAR/Integrator to senior IT/facilities management. Candidate shall have good sales/negotiation skills with keen understanding focus to maximize customer success while optimizing profit. Must have conflict resolution skills. The ability to forecast business accurately and have basic understanding business financial principles is essential. Internal and External Relationship Responsibilities: This candidate will need to work with a wide range of internal and external stakeholders to achieve sales targets and outcomes in the company’s overall interest. Candidates shall have good writing and verbal skills and demonstrate good judgment and ability to create consensus, consider the opinions of others and resolve and differences or conflict in a professional manner. • Daily:, • Maintain information on contacts and opportunities up to date and accurate in CRM system., • Network via Linkedin or other Social Media, • Responsive on Teams, Mobile and Email during business hours, • Weekly:, • Scheduled team meetings and 1:1 dive into pipeline op’s, • Maintain timecard, • Sales forecasts and other reports to manager as required., • Monthly, quarterly or annually:, • All hands meetings, • Annual sales summit, • Territory planning and pipeline reviews to Manager, Executives, Sales leaders., • Ad hoc, as required:, • Engagement with Customers, Consultants, GC’s, primes, subcontractors and suppliers in pursuit of specific opportunities, • Sales enablement opportunities offered by Sales, Marketing, and Channels, • Engage OEMs for special pricing, deal registration etc., • CTO and office of innovation introductions, briefings etc., • Meet with Proposal manager, • Engage Contracts for NDA, teaming and other contractual documents, • Pink and red team reviews, including input into pricing, positioning and win strategy., • company policy, technical standards and best practices., • Travel as directed and approved by manager (less than 30% anticipated), • HQ and regional office visits for face to face meetings as approved by manager Understanding and appreciation for MS Modern Workplace, Cloud Services, ITSM, Networking, videoconferencing, unified communications and collaboration, AV design-build, Construction, Contracting. Must have the background and disposition to keep up to date with the technology and industry trends so as to be a relevant, credible and reasonably self-reliant resource to the client. • Proficiency in the use of computers, mobile devices and general business software (Microsoft Outlook, PowerPoint, Excel, Word and Project). Must be conversant with use of MS O365 (Word, Excel, PowerPoint, Outlook, SharePoint, IM, Teams), • Make effective use of Collaboration, IT and Social Media to prepare and present proposals to decision makers, highlighting features, benefits and unique selling points of the Yorktel Solution., • Bachelor’s degree or equivalent, • Formal training or classes in sales, or business-related subjects desirable, • Formalized training in Microsoft is desirable, • Knowledge of and adherence to York Telecom policies and procedures., • Must be comfortable managing relationships with mid-senior contacts in OEM, partner and client., • Excellent ability to successfully interface with clients and handle multiple priorities concurrently., • Dedication and commitment to get the job done., • Able to work in a fast-paced, continuously evolving environment., • Self-motivated and ability to work independently., • Knowledge of sales and marketing concepts., • Successful track record of winning and closing deals in competitive environments, as well as identifying new opportunities., • Demonstrated capacity to learn and adapt to change., • May require occasional lifting (up to 50 lbs), • Requires extensive sitting, standing and walking, • Limited weekend and/or night work may be required, • Domestic travel requiring multi-night stays within and at times outside the local work area, • International travel may occasionally be required, • Valid US REAL ID act compliant driver’s license is a required and must have a positive driver’s abstract., • Current valid U.S. Passport is desirable. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Job DescriptionDescription: Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines! Key Responsibilities: User Support & Access Management • Provide first-level support for account access, password resets, and login issues., • Manage user account setups, permissions, and group assignments., • Maintain shared drives, email distribution lists, and collaboration tools., • Support employee onboarding and offboarding from an IT access perspective. Equipment & System Support • Coordinate requests for new or replacement equipment., • Provide basic troubleshooting and maintenance for laptops, peripherals, and software applications., • Log, track, and resolve IT tickets in a timely and professional manner., • Assist with hardware configuration, installations, and updates. Communication & Coordination • Monitor IT help channels or ticket queues and respond to user requests promptly., • Collaborate with HR, Admin, and other departments to ensure smooth employee setup., • Support system access requests, software installations, and minor network troubleshooting., • Communicate clearly with employees regarding issue status and resolutions. Escalation & Advanced Tasks • Escalate complex technical issues to higher-level IT support or system administrators., • Support the purchase or assignment of system licenses and software tools., • Assist in maintaining IT documentation and access inventory records., • Contribute to system and process improvement initiatives within the IT department. Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. Requirements: To be successful, you must possess the following: • Proven experience in IT support, helpdesk, or technical assistance roles., • Solid understanding of computer systems, mobile devices, and general IT operations., • Familiarity with remote desktop applications and basic networking concepts., • Excellent communication, problem-solving, and multitasking skills., • Strong attention to detail and a commitment to delivering excellent service., • Versatility in managing inquiries via email, chat, phone, and other platforms, • Proficiency in Microsoft Office applications, with at least average skills in MS Excel, • Commitment to completing all required initial training, • Willingness to work on shifting schedules, including weekends and holidays

Overview: If you reside in California, please see our ___ for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking an Information Technology Manager. This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. The Information Technology Manager is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities: • Responsible for providing Trapeze software direction, desktop, server and network support for client operations according to Service Level Agreements (SLA). This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets, disaster recovery and other projects as assigned., • Support of analog, Digital, or VOIP telephone System, T-1, fax and DSL lines., • Responsible for supporting local technologies related to transit operations, such as; Mobile Data Terminals (MDT)/in vehicle tablets, and Trapeze reservation software platform., • Manage servers at local division; domain controller, file, application and database (MS SQL SVR)., • Meet and interact with client agencies providing reports and updates for local divisional office., • Close interaction with the client’s IT department., • Managing complex IT projects, IT employees and outside vendors., • Developing strategic operations and investment plans that weight costs, benefits, opportunities and risks of various IT investment approaches., • Controlling and minimize costs., • Highly proficient with Trapeze transit software is a MUST., • Proficiency with Active Directory, relational databases (MS SQL Server preferable) and networking., • Proficient with the company's major IT systems, services and technology frameworks (e.g. cloud computing, server virtualization, application delivery controller, etc.)., • Thorough understanding of computer, server, network, printer and peripheral hardware., • Excellent communication and decision-making skills., • Experience with desktop, server and network management tools., • Experience with Cisco switches and routers., • Familiar with backup and disaster recovery. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

Field Services Technician- II Job Description (Lead) Overview: The Field Service Technician plays a pivotal role in enabling a seamless user experience. Responsibilities encompass a wide range of tasks, from meticulously tracking orders to efficiently managing hardware and accessory deployment. Field Service Technicians are the backbone of front-line user support, ensuring that conference rooms are well-maintained and behind-the-scenes user setups are flawlessly executed. Beyond their technical duties, Field Service Technicians focus on fostering strong relationships with users, understanding their needs, and ensuring their satisfaction. They will support Astreya's ever-expanding customer base and ensure a consistently high-quality user support experience. The successful candidate will be familiar with industry best practices and willing to go above and beyond for our clients. Scope: • Provide end-to-end onsite and remote user support, ensuring high-quality solutions and user experiences., • Oversee service delivery across a set of client sites, buildings, or specific customer areas (SCAs), monitoring key performance indicators (KPIs) like Service Level Agreements (SLAs) and quality metrics., • Diagnose hardware issues, support AV equipment, and collaborate across teams to ensure smooth operations and customer satisfaction., • At single-person sites, where there is not a team of technicians and the Field Services Technician is the sole resource, the technician is automatically designated as an L1 Field Services Technician- II. Primary Responsibilities: • User Support: Provide end-to-end onsite and remote user support for service requests. Utilize logic and reasoning to identify alternative solutions, conclusions, or approaches to problems, delivering the best possible solutions for a high-quality user experience. Act as a primary point of contact for clients, ensuring timely and accurate resolution of their issues., • Inventory: Deploy and recover assets and accessories. Assist in workstation dressing., • Hardware Support & Management: Diagnose and resolve hardware issues. Support product lifecycle management activities., • Room & Audio Equipment Support: Support a complex and fast-paced environment focused on video conference rooms, ensuring audio and visual quality and troubleshooting any issues or requests. Participate in installing AV equipment and displays., • Ticket Management: Ensure assigned support request tickets are prioritized and completed in a timely manner. Handle tasks related to order tracking, hardware deployment, and user setup, typically tracked through ticketing systems. Utilize the defined ITSM System to properly manage work related to service activities., • Issues Escalation: Effectively document and escalate issues that cannot be resolved within the Service Level Agreements (SLAs). Proactively communicate with your supervisor when encountering errors in documented support procedures. Adhere to incident management, problem management, change management, and knowledge management best practices., • Service Delivery Oversight & Performance Monitoring: Oversee service delivery across designated client sites/buildings/SCAs. Monitor key performance indicators (KPIs) including SLAs for services under local service management (LSM) and quality measurement metrics., • Team Leadership & Development: Assign tasks and set goals for team members. Monitor technician performance and provide constructive feedback. Provide technical expertise and guidance to team members. Coach and mentor team members to improve their skills and overall performance., • Collaboration: Participate in cross-team/site collaboration to share service knowledge, isolate potential problems, and ensure the consistent delivery of defined service activities. Collaborate within the broader IT customer experience team and extended IT organization to ensure the highest level of customer support., • Customer Experience: Ensure a positive user experience and customer satisfaction through smooth operations and effective work management. Enable the success of your peers and teammates., • Other duties as assigned. Required Qualifications/Skills: • High school diploma or general education degree (GED) and 1 to 2 years of related experience and/or training in IT Services; or an equivalent combination of education and experience., • Strong knowledge of policies and procedures related to requested support activities., • Capable of understanding customer needs and providing a high level of interaction, ensuring customer satisfaction., • Proactive in mastering all aspects of service delivery processes, communication, and the quality of your work., • Facilitate and promote a team culture that encourages ownership of team goals, trust, respect, and strong cross-collaboration throughout the service program., • Provide general IT support within a high-volume and fast-paced technology environment., • Possess the ability to assist with a variety of basic technical issues, including but not limited to applications, hardware, and mobile technologies., • Strong working knowledge of Microsoft Windows 11, Mac OS X, Linux Fundamentals, Hardware Level troubleshooting, Hardware Installation, and Upgrades., • Knowledge of basic functionality and use of various mobile devices (iOS, Android, etc.)., • Knowledge of hardware (desktop/laptop) deployment methods using image deployment tools., • Ability to quickly diagnose, organize, and prioritize competing deadlines and properly set service expectations with clients., • Time Management: Must possess strong time management skills to prioritize tasks effectively, meet deadlines, and deliver exceptional customer support., • Ability to manage multiple priorities and meet deadlines. Preferred Qualifications: • Active listening and detail-oriented to perform and document your work effectively., • Enjoy working with collaborative individuals and understand you are in a customer-facing support role., • Strive to deliver a high-quality user support experience., • Excellent written and verbal communication skills are second to none., • Self-motivated and the ability to execute tasks and handle time-sensitive situations., • Commitment to excellence. Other Requirements: • This role requires weights of 50lbs/22kg to be regularly lifted., • Strong communication skills, written and verbal English required., • This is an office-based role; it requires the successful candidate to be on site during working hours. Health & Safety Requirements: Must conduct work activities in accordance with all applicable Environmental, Health & Safety regulations and rules. Additionally, will follow all Astreya's Health & Safety Program, Code of Conduct, and client Health & Safety rules at all times. Salary Range $19.22 - $21.00 USD (Hourly) • Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit., • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: • Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only, • Dental provided through Cigna (DPPO & DHMO options), • Nationwide Vision provided through VSP, • Flexible Spending Account for Health & Dependent Care, • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific), • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera, • Corporate Wellness Program, • Employee Assistance Program, • Wellness Days, • 401k Plan, • Basic Life, Accidental Life, Supplemental Life Insurance, • Short Term & Long Term Disability, • Critical Illness, Critical Hospital, and Voluntary Accident Insurance, • Tuition Reimbursement (available 6 months after start date, capped), • Paid Time Off (accrued and prorated, maximum of 120 hours annually), • Paid Holidays, • Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

High Priority & Hot Requirement – Field Service Technician. Type: Full-time | Salary: $75K per annum + Benefits Location: Quincy, MA area (Provide onsite IT support (2–3 days/week) across client offices in the Quincy area.) We are seeking an experienced Field Service Technician to join our client Versetal. As a key member of the IT support team, you’ll be the face of technology for clients, providing both onsite and remote support to ensure smooth IT operations. Key Responsibilities: • Manage workstation setups, onboarding, and laptop imaging (Windows via Intune, Apple via Kandji)., • Troubleshoot Level 1 & 2 helpdesk tickets, manage A/V rooms, Wi-Fi, printers, and phone systems., • Deliver VIP/executive-level support with professionalism and urgency., • Support Windows 11 upgrades and rollouts., • 3+ years in IT helpdesk or similar technical support roles., • Prior MSP (Managed Service Provider) experience is a strong plus., • Proficiency in Windows & macOS, Intune, Kandji, Azure, and AWS., • Knowledge of Identity Access Management; scripting in Python or PowerShell is a plus., • Experience in Life Sciences environments preferred., • Excellent communication, independence, and customer-first mindset., • Must be open to traveling to client sites; role reports to Quincy Marina Bay office. Regards Rohit 737 304 7465

Monitors, assigns, re-assigns, takes ownership, works, escalates, resolves and closes Service desk tickets within acceptable time limits and with the highest level of customer service.Participates in the daily activities required to assist end users in their various IT related needs including but no

Job Description Detailed Statement of Duties and Responsibilities:.Monitor & respond to telephone, voicemail, email and ticketing system (Service Now) to resolve customer issues with the highest level of customer satisfaction.Monitor, track and resolve IT Service Desk tickets.Respond and resolve tic

If you're looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and flexible work schedules, Co Helpdesk Technician, Technician, Financial Adviso

Job Description Detailed Statement of Duties and Responsibilities:.Monitor & respond to telephone, voicemail, email and ticketing system (Service Now) to resolve customer issues with the highest level of customer satisfaction.Monitor, track and resolve IT Service Desk tickets.Respond and resolve tic

Additionally, our SET members exhibit the Company's Core Values of Empower Everyone, Practice Gratitude, Build Community, Grow Forward & Laugh Together. Any individual requiring accommodation/modification to complete this application should contact Human Resources by opening a HR Helpdesk ticket at

Additionally, our SET members exhibit the Company's Core Values of Empower Everyone, Practice Gratitude, Build Community, Grow Forward & Laugh Together. Any individual requiring accommodation/modification to complete this application should contact Human Resources by opening a HR Helpdesk ticket at

The Helpdesk Manager is responsible for overseeing the strategic and operational direction of the Helpdesk team, ensuring the delivery of high-quality technical support services across the organization. Minimum 5 years of experience in a helpdesk environment, minimum 2 years in a leadership role. Th

MORSE is seeking a versatile IT Helpdesk / Cybersecurity Specialist to provide frontline technical support while assisting with critical cybersecurity initiatives. This role combines end-user support, system troubleshooting, and IT operations with cybersecurity monitoring, compliance, and risk mitig

Helpdesk or Desk-side Support environment. Helpdesk or Desk-side Support role.

Any individual requiring accommodation/modification to complete this application should contact Human Resources by opening a HR Helpdesk ticket at help. Additionally, our SET members exhibit the Company's Core Values of Empower Everyone, Practice Gratitude, Build Community, Grow Forward & Laugh Toge

Proficiency in content authoring, publishing, and governance tools such as MS WORD, DITA-XML, OxygenXML Editor, Adobe FrameMaker, CCMS (Ixiasoft), Fluid Topics (Content Delivery Platform), SnagIt, Acrobat Pro, and ServiceNow helpdesk. Flexibility to adjust work times to collaborate with remote and l

As a Senior Desktop Support Engineer, you’ll play a key role in supporting over 1,700 users across North America many working in a hybrid setup. Provides technical support to the Helpdesk team. Whether it's configuring laptops with Autopilot, pushing out software updates through Intune, knocking o

IT Helpdesk Application Support Specialist. Act as the primary contact for incoming helpdesk tickets, phone calls, and emails. Experience with ticketing/helpdesk systems (e.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job DescriptionLocation: Downtown Boston, MA (Full-time, On-site, with occasional local travel) Jewish Vocational Services (JVS-Boston) is a mission-driven nonprofit organization that helps individuals from diverse backgrounds gain the skills and resources needed to find employment and build meaningful careers. We are committed to inclusion, opportunity, and economic mobility.Position Overview • JVS-Boston is seeking a reliable, customer-focused, and technically proficient IT Helpdesk & Support Specialist to provide day-to-day IT support in a Windows-based environment. This mid-level role combines desk-side support, application troubleshooting, and technical operations, ensuring that staff and participants have reliable access to the technology and systems they need., • The position is primarily on-site in our Downtown Boston office, with occasional travel to nearby JVS locations.Key Responsibilities, • End-User Support:, • Provide Tier 1 and Tier 2 technical support to staff through desk-side, phone, and remote assistance., • Troubleshoot Windows 10/11 laptops, desktops, mobile devices, printers, and peripherals., • Support and troubleshoot Office 365 applications (Outlook, Word, Excel, PowerPoint, Teams, SharePoint)., • Application & Platform Support:, • Zoom: meetings, webinar setup, and integration troubleshooting., • RingCentral: VoIP phone support, desktop/mobile app troubleshooting, voicemail setup., • DocuSign: account access, document routing, and user training., • Verkada: user access management, camera/system connectivity., • Microsoft Teams: meetings, collaboration, and training support., • Account & Device Management:, • Perform new user setup including account creation, workstation prep, and peripheral configuration., • Manage user accounts in Active Directory and Microsoft 365 (account provisioning, password resets, permissions)., • Support software installation, patching, license management, and device imaging., • Assist with Mobile Device Management (MDM) where applicable., • Networking & Systems:, • Troubleshoot network connectivity issues (Wi-Fi, DHCP, DNS, and Ethernet)., • Collaborate with senior IT staff on infrastructure projects and system upgrades., • Ensure compliance with IT security policies, including backup and recovery procedures., • AV & Event Support:, • Configure and support AV systems, projectors, conference room technology, and presentations., • Provide technical support during events, meetings, and training sessions., • Operations & Documentation:, • Track assets, manage IT inventory, and assist with procurement of hardware/software., • Maintain accurate and detailed documentation in the IT ticketing system., • Provide staff training on technology tools and IT best practices.Required Qualifications, • Associate’s degree in IT, Computer Science, or related field, or equivalent work experience., • 2+ years of experience in helpdesk, desktop, or IT support., • Proficiency with Windows 10/11 and the Microsoft 365 suite., • Experience with Zoom, RingCentral, DocuSign, and/or Verkada., • Familiarity with Active Directory account management., • Knowledge of basic networking concepts (Wi-Fi, DHCP, DNS)., • Excellent communication and customer service skills; ability to explain technical concepts to non-technical users., • Strong organizational skills with the ability to manage multiple priorities., • Ability to work independently and collaboratively in a team environment., • Physical ability to lift/move up to 40–50 lbs and support AV setup as needed., • Reliable transportation or valid driver’s license for occasional local travel.Preferred Qualifications, • Experience supporting SaaS and cloud-based platforms., • Familiarity with IT ticketing/service management systems (Zendesk, Freshservice, or similar)., • Knowledge of AV equipment setup and troubleshooting., • Exposure to mobile device management (MDM) solutions.Work Environment

Job Description This is a full time position, day shift, Monday through Friday About the Role: The Helpdesk Manager is responsible for overseeing the strategic and operational direction of the Helpdesk team, ensuring the delivery of high-quality technical support services across the organization. This role provides leadership in managing day-to-day operations, developing support strategies, and driving continuous improvement initiatives that align with MSPCA-Angell’s mission and values. The Helpdesk Manager plays a key role in optimizing service delivery, managing escalations, ensuring compliance with service level agreements (SLAs), and collaborating with IT leadership to align support operations with broader organizational goals. This position requires a proactive leader who fosters a culture of accountability, excellence, and compassionate service. What you'll do: Team Leadership & Development • Participate in recruitment, onboarding and orientation activities to hire new staff, • Timely processing of employee payroll and paid time off (PTO) approvals, • Manages employee relations issues, consulting with HR as appropriate, • Maintain high visibility and daily presence to ensure optimal workflow and immediate response to emergent needs, • Lead, mentor, and manage the Helpdesk team; serve as a role model for professional conduct and uphold MSPCA’s mission and values., • Establish clear goals and performance expectations; conduct regular performance evaluations and support professional development., • Develop and implement helpdesk strategies, policies, and best practices that ensure timely and effective support., • Monitor and analyze helpdesk metrics to identify trends, gaps, and opportunities for service improvement., • Ensure helpdesk services meet or exceed defined SLAs and user satisfaction targets., • Manage and resolve escalated service issues and coordinate cross-departmental solutions when necessary., • Serve as a liaison between the Helpdesk, IT leadership, and internal departments to ensure alignment of technology support with business needs., • Communicate effectively with stakeholders at all levels, including providing regular updates and reports to leadership. This is a salaried position $90-$100k yearly Requirements for the role: We are looking for candidates with experience working in or supporting a mission-driven organization. Minimum 5 years of experience in a helpdesk environment, minimum 2 years in a leadership role. Why Work With Us? The MSPCA-Angell in Boston is one of the oldest and most respected humane organizations in the world. We offer a supportive, mission-driven environment where your work has real impact on the lives of animals and their caregivers. Benefits include: • Comprehensive health, dental, and life insurance, • 403(b) retirement plan with employer match, • Tuition reimbursement, • Generous paid time off (vacation, holidays, sick time), • Free on-site parking, • Employee discounts on pet healthcare, • And the opportunity to be part of a compassionate, committed team

Job Description Massachusetts Property Insurance Underwriting Association is seeking a Service Desk/ Support Technician II to join their IT Department. This position reports to the IT Manager - Infrastructure and Security and has no supervisory responsibilities. This position is responsible for providing advanced customer service to end-user calls for assistance by logging, troubleshooting, resolving, escalating, and documenting all tickets using the service desk automated tool. Provides hardware, software, and network support to Association employees, for all equipment and software supported by the IT department, including PCs and laptops, mobile devices, desktop phones, printers. Provides user account management for the network and production applications and maintains established change management documentation procedures. Deploys, upgrades, and maintains system images and end-user software packages. Assists with escalations from the Service Desk Technician. Assists system administrators with server creation, deployment and other responsibilities. JOB REQUIREMENTS: This position requires a high school diploma and 5+ years of prior experience supporting Windows users in a helpdesk environment. Must have a strong knowledge of current Supported Windows OS, Microsoft Office Suite, PC hardware and peripherals, and popular software applications (Microsoft Office Suite, Adobe, Zoom). Must have a working knowledge of Windows Server Active Directory User Management, Group Policy, DNS, Microsoft 365 Entra ID, Intune, OKTA. Strong verbal and written communication skills are needed to communicate with colleagues, clients and/or vendors and an ability to express ideas and concepts clearly is required. Must have a willingness to work as part of a team, sharing information and learning from colleagues. Strong analytical skills and a high level of accuracy and attention to detail are crucial. Must be able to work independently, have computer proficiency and maintain confidentiality Must have good organizational, research, and time management skills and the ability to prioritize and handle many projects at once. Must be able to work with minimal supervision. Microsoft Windows/Azure Certifications, CompTIA A+ or Network+ Certification required. RESPONSIBILITIES: • Answers help line phone calls from users requesting assistance and creates tickets in the service desk automation tool. Manages tickets that originate from the service desk web portal or email. Resolves all open tickets in a timely manner or reassigns them to the appropriate IT personnel., • Uses automated diagnostic programs and research tools, including technical support pages on the Internet and user manuals to solve PC problems. If unable to solve the problem forwards all information to the Support/Systems Administrator. Reports recurrent PC problems to the Support/Systems Administrator., • Creates, modifies, and deletes user accounts as new employees are hired, changes are requested by supervisors for current employees, and as current employees leave. These include but are not limited to PC Logons, Security Cards, Email Services, Infinity accounts, and ImageRight Accounts., • Prepares computers and peripheral equipment for delivery to employees, including imaging new PC hardware with the appropriate software and operating system. Re-images corrupt system as needed., • Aids Support Systems Administrator in creation of Windows Servers and virtual workstations as needed., • Assist in the creation, management and deployment of Microsoft Intune Device policy., • Places service calls for equipment and third-party software to appropriate vendors, as needed., • Meets weekly with IT Manager – Infrastructure and Security to provide updates on open tickets and projects., • Assists users in the proper use of PC hardware and software and provides training when needed., • Keeps current with emerging technologies as they apply to this position. Using training methods provided by association., • Provides backup coverage and support to the Service Desk / Support Technician and Production Support Analyst., • Maintains equipment database and performs equipment audit alongside Service Desk / Support Technician., • Assists in cross organizational duties with GFMS., • Provides backup to the Support Systems Administrator for coverage for maintaining daily backups. To complete the essential functions of this position in a complete and timely fashion, the person must be able to: • Must be able to remain in a stationary position 100% of the time., • Needs to occasionally move about the office to access documents, office machinery, interact with team members, attend meetings, etc., • Operate a computer and other office productivity equipment as needed to meet the requirements of this position., • Read and create both physical and electronic documents., • Effectively communicate with employees, customers, vendors, and other internal and/or external business partners on the telephone, in writing and in person., • Think analytically, concentrate on assigned tasks, observe, and remember detail, and make decisions sufficient to meet the requirements of this position. For more information about Massachusetts Property Insurance, please visit our website at . Interested applicants should send resumes via e-mail. We are an Equal Opportunity Employer. The Association will give fair and equal consideration to all applicants regardless of race, color, religion, sex, marital status, parental status, national origin, ancestry, sexual orientation, gender identity or expression, pregnancy or pregnancy-related conditions, military service, veteran status, age, disability, genetic information, natural or protective hairstyle, prior psychiatric treatment, use of family and medical leave, or any other characteristic protected by relevant federal, state and local laws, except where a good faith occupational qualification applies.

Job Description Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job Description Engineers at RetroFit are responsible for the development and delivery of our technical offerings. This position works in our Network Operations Center as a Level II Help Desk Engineer. Engineers at RetroFit are smart, hardworking individuals with top level experience and enjoy working on highly visible, technically challenging projects and service offerings. They are high caliber, well rounded professionals who are passionate about emerging technology, with exceptional customer service and communication skills. The position is based in Boston and requires the ability to travel to Boston daily. Key Areas of Responsibility • Perform routine remote helpdesk services., • Manage/Log and Follow up on Help Desk tickets in a timely manner, • Respond to customer issues via phone, email and computer chat, • Document in RMM all customer interactions, • Run diagnostics to resolve customer reported issues, • Escalate issues to the next Tier with next level of difficulty, • Install, make changes and repair computer hardware and software, • Follow-up with customers to ensure issues are resolved, • Troubleshoot software problems, email issues, password resets, malware infections, memory conflicts, configuration issues, etc., • Diagnose, troubleshoot and resolve client issues with hardware, • Experience with Windows 2012, 2016 & 2019 Server roles, • Installing, troubleshooting and managing Microsoft products (Windows 7/10, and MS Office application suite), • Experience with Office 365 and cloud solutions., • Experience troubleshooting email related issues, • Bachelor’s degree or equivalent experience., • Experience with Windows Server 2012, 2016 & 2019, • Experience with tools such as spam filters, antivirus/EDR, email backup and email archivers., • Experience with Office 365 and Azure., • Experience with switches, routers, firewalls, and wireless access points., • Experience with physical server and storage management., • Valid Drivers License with clean driving record and able to be added to the company vehicle insurance policy., • Ability to lift a minimum of 50 lbs., • Sense of urgency., • Ability to work independently with minimal direction., • Experience with ticketing and asset management systems., • Ability to handle multiple tasks and priorities., • Exceptional oral, written, and documentation communication skills., • Critical attention to detail and solid creative problem-solving skills., • VMware ESXi and Hyper-V management., • Experience with RMM tools such as Datto Autotask., • Experience with Barracuda email security solutions., • Experience with Datto backup or other related tools., • Experience with Auvik network management or other related tools., • ITILv4 Foundations certification., • Microsoft 365 or Microsoft Azure certifications., • Windows Server 2012+ certifications.Company DescriptionWho We Are RetroFit Technologies is a private held, Women Owned Business. We are a full-service IT Managed Services company providing IT Security Solutions, End-User Help Desk, Professional Services and Field Services. At RetroFit Technologies, you’ll love where you work, who you work with, and how your day unfolds. We empower you to do great work in a company with over 40 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Who We Are\r\n\r\nRetroFit Technologies is a private held, Women Owned Business. We are a full-service IT Managed Services company providing IT Security Solutions, End-User Help Desk, Professional Services and Field Services.\r\n\r\nAt RetroFit Technologies, you’ll love where you work, who you work with, and how your day unfolds. We empower you to do great work in a company with over 40 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Field Services Technician- II Job Description (Lead).The Field Service Technician plays a pivotal role in enabling a seamless user experience.Responsibilities encompass a wide range of tasks, from meticulously tracking orders to efficiently managing hardware and accessory deployment.Field Service Te

Field Services Technician- II Job Description (Lead).The Field Service Technician plays a pivotal role in enabling a seamless user experience.Responsibilities encompass a wide range of tasks, from meticulously tracking orders to efficiently managing hardware and accessory deployment.Field Service Te

Field Services Technician- II Job Description (Lead).The Field Service Technician plays a pivotal role in enabling a seamless user experience.Responsibilities encompass a wide range of tasks, from meticulously tracking orders to efficiently managing hardware and accessory deployment.Field Service Te

Field Services Technician- II Job Description (Lead).The Field Service Technician plays a pivotal role in enabling a seamless user experience.Responsibilities encompass a wide range of tasks, from meticulously tracking orders to efficiently managing hardware and accessory deployment.Field Service Te

Field Services Technician- II Job Description (Lead).The Field Service Technician plays a pivotal role in enabling a seamless user experience.Responsibilities encompass a wide range of tasks, from meticulously tracking orders to efficiently managing hardware and accessory deployment.Field Service Te

We’re looking for a Netflix IT Help Desk Technician to provide tech support to employees.Work closely with your team to maintain high performance and efficiency.Stay adaptable to meet changing priorities and business needs.Perks include competitive pay, flexible scheduling, training opportunities,

Field Services Technician- II Job Description (Lead).The Field Service Technician plays a pivotal role in enabling a seamless user experience.Responsibilities encompass a wide range of tasks, from meticulously tracking orders to efficiently managing hardware and accessory deployment.Field Service Te

The E-Commerce Helpdesk Associate is the frontline representative of our e-commerce platform, interacting with customers via phone, email and other communication channels. Collaborate with other helpdesk associates to share knowledge and best practices, fostering a collaborative work environment.

Field Services Technician- II Job Description (Lead).The Field Service Technician plays a pivotal role in enabling a seamless user experience.Responsibilities encompass a wide range of tasks, from meticulously tracking orders to efficiently managing hardware and accessory deployment.Field Service Te

We are Hiring a Tier Two Desktop Support Specialist in Plymouth County MA!.Opportunity to join a dynamic Level 2 team within a 20,000-person organization undergoing major IT transformation.The team culture encourages initiative, collaboration, and technical growth.You'll play a key role in high-impa

Field Services Technician- II Job Description (Lead).The Field Service Technician plays a pivotal role in enabling a seamless user experience.Responsibilities encompass a wide range of tasks, from meticulously tracking orders to efficiently managing hardware and accessory deployment.Field Service Te

HelloTech is a nationwide, on-demand tech support platform.HelloTech provides affordable, same-day, on-site tech support services such as installations, setups, troubleshooting and repairs.Our goal is to make technology accessible to everyone and it all starts with you!.This position is an independe

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life.Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at

Cloud Infrastructure Architect.US Citizen, Green Card, TN, GC EAD and H4 EAD only.No third-party agencies corp to corp.Job Description: 5+ years' experience in architecture design/implementation of large scale commercial applications.Exposure to multiple technology.

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping orga

Manage, configure, and maintain Linux servers.Monitor system performance to ensure optimal uptime and reliability.Perform regular system patches, upgrades, and maintenance tasks.Strong understanding of RHEL architecture and system management tools.Solid background in Red Hat Satellite, Red Hat Clust

Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products.Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers.Interacts directly with clients to address techn

Tufts Technology Services (TTS) is a university-wide service organization committed to delivering adaptable, results driven technology solutions in support of Tufts' mission of teaching, learning, research, innovation, and sustainability.With staff working remotely, hybrid and on campus across Tufts

We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: you won't be micromanaged but you will be expected to produce great work and have very happy customers.Fl

UFP Technologies is a designer and custom manufacturer of comprehensive solutions for medical devices, sterile packaging, and other highly engineered custom products.UFP is an important link in the medical device supply chain and a valued outsource partner to most of the top medical device manufactu

Onsite Desktop Support Technician provides support to customers’ End Users both in person, over the phone, and through ServiceNow Ticketing system.Technician is responsible for problem determination, problem/incident recording, and problem resolution for clients of Blue Mantis.Onsite 2 days a week