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Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job DescriptionWho We Are Pixel Machinery is a Boston-based technology consultancy that helps organizations build efficient, flexible, and scalable IT ecosystems. We believe IT should be intelligently automated to enhance security, productivity, and cost-effectiveness – without compromising control or oversight. Achieving this requires deep technical expertise, strategic planning, and precise execution. With experience spanning software development, systems administration, and business operations, we design solutions that empower our clients to operate with confidence and agility. Role Summary As a Hardware Support Technician, you will provide Tier 1 technical support to users across a diverse range of client organizations, including nonprofits, tech startups, and small-to-medium businesses. This role is hardware and onsite focused, requiring the ability to travel to client locations in the Boston area to diagnose and resolve issues hands-on. You will be the first line of support for our customers and a critical part of Pixel Machinery’s service delivery – balancing excellent customer service with practical, effective technical troubleshooting. This role will work a hybrid 3 days in office, 2 days WFH schedule depending on client needs and projects. On any given day, an event could require and unexpected onsite visit to client in Boston, however. Additionally, this position may require up to 10% travel outside of Boston to other client sites. Who You Are • You have a strong instinct for hands-on technical problem-solving and enjoy diagnosing issues in real-world environments, • You pay close attention to detail and gather information methodically before acting, • You thrive in a fast-paced, client-facing environment and communicate clearly across in-person, phone, and written channels, • You are empathetic, patient, and genuinely enjoy helping people resolve technical issues, • You are comfortable working independently onsite while knowing when to escalate or collaborateGeneral Duties & Responsibilities, • Process and resolve user technical support tickets, including:, • Hardware troubleshooting and replacement, • Networking and connectivity issues, Unifi Configuration, • OS, firmware, and peripheral issues, • Systems access, licensing, and account requests, • Respond to and resolve onsite client issues, including:, • Network connectivity problems (wired/wireless), • Conference room setup/troubleshooting, • Hardware failures or misconfigurations, • Basic rack, cabling, and endpoint setup, • Monitor support queues and triage incoming requests during core business hours, meeting client SLAs, • Build and maintain strong professional relationships with end users through clear communication and reliable follow-through, • Document troubleshooting steps, fixes, and client environments clearly and accurately, • Improve and maintain internal documentation for workflows, processes, and best practices, • Uphold client and internal IT security protocols, including access management and device handling, • Strong technical diagnostic and troubleshooting skills across:, • End-user hardware (desktops, laptops, peripherals), • Networking fundamentals (switches, access points, cabling, basic firewall concepts), • Operating systems and firmware, • Excellent written and verbal communication skills, • Comfort working directly with end users in onsite environments, • Ability to manage multiple issues while maintaining attention to detail and professionalismTechnical Proficiency With:, • Jira Service Management or similar helpdesk/ticketing systems, • Slack, Microsoft Teams, or equivalent communication tools, • Google Workspace and Microsoft 365, • macOS and Windows operating systems, • Identity and access management tools (Okta, JumpCloud, or similar), • MDM and RMM tools, • Basic networking tools and concepts (DHCP, DNS, VLANs, Wi-Fi troubleshooting), • Unifi, • Conference Room setups, • Additional Requirements, • Based in or easily commutable to downtown Boston, MA, • Ability to travel to local client sites as needed, • Ability to lift and move IT equipment as required, • Commitment to continuous learning and staying current with evolving technologies, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Free Food & Snacks, • Wellness Resources

Job Description Be part of something bigger. W.B. Mason is adding a full-time Technical Support Analyst to our team! About Our Team: We are committed to providing personalized service and an extensive range of workplace essentials, including office supplies, furniture, janitorial products, and food service items, everything you need to ensure seamless business operations. Our culture emphasizes trust and strong relationships, prioritizing the promotion of talented individuals from within to foster real growth opportunities for those with aspirations for their careers. Our team members take pride in being part of a mission that values history, dedication, and collaboration. We invite you to join us and experience the difference! WHAT YOU'LL DO: As a Technical Support Analyst, you'll be instrumental in maintaining our desktop computing environment. This involves diagnosing and resolving issues, installing hardware and software, and providing essential IT Helpdesk support. You'll manage and support the company's PCs, printers, servers, and related equipment, handling everything from user assistance to license tracking and system upgrades. Your daily responsibilities will include: • Providing Tier 1 technical support to W.B. Mason employees, addressing IT issues and cases with a focus on quick resolution and user education., • Delivering exceptional customer service by thoroughly understanding problems, identifying root causes, implementing efficient solutions, and conducting follow-ups., • Configuring, setting up, testing, and troubleshooting a wide array of hardware, including desktops, laptops, printers, and mobile devices., • Offering advanced support for software applications, encompassing Microsoft products, third-party software, and internally developed applications., • Prioritizing and organizing incoming support tickets, escalating them to the appropriate support tiers or groups, • Conducting occasional on-site visits to W.B. Mason office locations for scheduled support, system upgrades, and new implementations. WHAT WE'RE OFFERING OUR TECHNICAL SUPPORT ANALYST: • Competitive pay, • Medical and dependent care, • Blue Cross Blue Shield Health Plans with a $0 deductible (in-network) and various design options, • Dental, • Vision, • Flexible spend program, • Short- and long-term disability, • Company-paid or supplemental life insurance, • A 401(k) plan, • Company-paid cell phone plan with unlimited texting, calling, and data. You can also add a family member! ($55/month per line), • Paid holidays APPLY IF YOU MEET THESE QUALIFICATIONS: • Flexibility to work slightly varying shifts to provide proper coverage, • Understanding of general IT concepts and a passion for technology, • Strong working knowledge of Microsoft Windows and Microsoft Office suite, • Strong knowledge of network environments, including the ability to recognize and diagnose connectivity problems ranging from local to domain organizational outages, • Ability to deliver excellent customer service and effectively problem solve and troubleshoot technical issues remotely as well as in-person, • Ability to thrive in a fast-paced, technically challenging, and constantly changing environment, • Ability to manage multiple tasks with different priorities, • Ability to lift up to 50 pounds

Job DescriptionAt WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is building a deeply technical IT organization and is looking to add Senior Systems Engineers. These are critical roles that will design and build the foundation for innovative, scalable IT operations. These roles will own and evolve our IT systems, processes, and infrastructure - driving progress across employee experience, identity & access management, automation & self-service, endpoint engineering, corporate security, compliance readiness, and more. As an early member of a small but fast-growing team, candidates must be ready and excited to take on significant responsibility, embrace ambiguity, and help define what world-class IT capabilities look like at WHOOP. This role will collaborate closely with company leadership, Security functions, Risk & Compliance, IT Support, Business Systems, and more. This is a high-impact role with a broad scope, and we have a mountain of work to accomplish. We don’t expect superhuman results from one individual - but we do want to attract someone who is motivated by the challenge, energized to solve technical problems, and ready to make an outsized impact.RESPONSIBILITIES: • Serve as the technical owner of a portion of our IT systems and infrastructure, • Ensure we get maximum value from the best third-party applications, • Engineer business processes and technology to optimize employee experience and strengthen corporate security posture, • Execute against an IT roadmap and deliver results, • Eliminate root causes of IT support tickets and manual IT work through automation and process engineering, • Build automation and self-service capabilities to remove employee friction and enhance corporate efficiency, • Contribute meaningfully in helping us build AI-first IT operations; our aspirations stretch far beyond HelpDesk agents, • Develop monitoring, observability, and reporting capabilities, • Identify and mitigate IT risks to business continuity, • Communicate proactively and clearly with employees and business partners, ensuring alignment and transparency around our plans and the trade-offs we’re makingQUALIFICATIONS:, • Proven experience designing and building technically innovative systems and processes from the ground up, • Strong engineering and programming skills to enable automation and custom solutions, • Hands-on administration experience with cloud infrastructure (AWS/GCP), • Deep knowledge of Mac & Windows operating systems, identity management, and corporate security best practices, • Experience managing large fleets of corporate computing devices, • Experience leading large-scale implementations and/or migrations of critical IT systems, • Experience developing and deploying AI solutions, ideally driving broad usage and impact in the workplace, • Excellent communication skills, with the ability to explain technical concepts to non-technical audiences, • Strong judgment in prioritization and solution design, balancing impact and maintenance costs, • Ability to work independently and take initiative in a rapidly changing environment

Job Description Title: IT Helpdesk Technician Reports to: VP of Technology Classification: Individual Contributor Location: Boston (Hybrid) Job description revision number and date: V 1.0; 1/14/2026 Organization Summary: Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices nationally. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners. Job Summary: The Helpdesk Support I provides technical support and training to C3 user community on all aspects of information systems. This critical role will assist C3 staff with the installation, configuration and ongoing usability of computers, peripheral equipment, and software. The Helpdesk Support I will collaborate with vendor support contacts, C3 IT, and the rest of the C3 organization to resolve advanced technical issues. Responsibilities: • Provide Level 1 support for Azure, Active Directory, MS Suite, and Population Health systems related issues to end- users, • Troubleshoot and resolve technical issues related to Azure, Active Directory, MS Suite, and Population Health systems, including login and access issues, permissions, security concerns, and connectivity issues, • Manage and maintain Active Directory user accounts, groups, and permissions, • Collaborate with other IT team members and CTC to identify and resolve complex issues, • Configure and set up equipment and software for C3 users, • Document solutions to recurring issues, troubleshooting steps, and procedures, • Provide excellent customer service and communication to end-users and healthcare providers, • Ensure compliance with HIPAA regulations in all IT activities, • Perform other duties as assigned Required Skills: • Strong knowledge of Azure, Active Directory, and EMR systems concepts, including account management, group policy, security, and authentication protocols. Epic EMR is a plus, • Ability to image, configure, set up, and troubleshoot computer hardware, • Familiarity with HIPAA regulations and ability to maintain compliance in all IT activities, • Strong problem-solving skills and ability to troubleshoot technical issues, • Excellent written and verbal communication skills, • Ability to work independently as well as in a team environment Desired Other Skills: • Ability to work collaboratively, across the organization, and as part of a team, • Familiarity with the MassHealth ACO program, • Familiarity with Federally Qualified Health Centers, • Experience working in a provider organization, • Experience working in a managed care environment, • Experience with anti-racism activities, and/or lived experience with racism is highly preferred Qualifications: • Associate's degree in Computer Science or a related field, or equivalent work experience, • 1-2 years of experience in IT support with a focus on Azure, Active Directory, EMR systems like Epic, and HIPAA regulations In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.

Job Description About Carvana At Carvana, we're changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years. Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we're just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical. Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you'll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you're driven to grow and make an impact as part of a collaborative team, you'll fit right in. Learn more about what it's like to work here from the people that already do. THIS IS A 100% ON-SITE POSITION (Monday through Friday) About the team and position We need to be super approachable and always willing to go above and beyond to help our Carvana family. It could be as simple as connecting their monitor to as complicated as tuning their flux capacitor to precisely 1.21 gigawatts! We expect smart people who are doers with bright ideas, willing to put their game-face on, take on new challenges, and juggle many assignments at once. In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day. What you'll be doing • Travel up to 60% to help set up and support new and existing remote Carvana Locations to include (desktop, server, network, security surveillance, and AV)., • Communicate with internal and external users and vendors on project timeline and completions., • Deal with anything that is powered (wired or wireless), • When not on the road, take incoming calls, emails, and walk-ups related to all IT issues and requests from both PC and Mac users., • Set up IT accessories (monitors, docking stations, phones, etc.) for all new hires and help current users with occasional desk moves., • Document solutions to new problems and share them with the rest of the team., • Monitoring system performance to ensure everything runs smoothly and securely., • Configuring and maintaining networked computer systems including hardware, system software, and applications to ensure availability, reliability and security., • Maintain physical security for all infrastructure and endpoint devices and ensure to follow Carvana security best practices., • Provides support for implementation, troubleshooting, and maintenance of Information Technology platforms., • Participate in hardware refresh project assigned to Carvana locations, • Participate in providing internal business support by resolving escalation requests and provide technical support when requested., • Diagnosing and resolving hardware, software, networking, and system issues when they arise., • Monitor helpdesk ticketing system and ensure tickets are resolved on time to meet Carvana defined SLA., • Coordinate with 3rd party vendors, IT providers and other business units for any specific requirements or on-site installation or upgrade., • Maintain inventory for all infrastructure related hardware in the Carvana inventory System., • Document solutions for new problems in Jira. This is a service desk and user-facing support role. The qualifying candidate must be enthusiastic, energetic, and must take pride in helping people solve their computer problems. Service with a smile is a requirement! Additionally, you will have… • High School Diploma or equivalent, • Valid and current driver's license., • Advanced skills administering Windows Server, Active Directory, DHCP, and other network services., • Advanced skills in Windows Operating System (recent flavors: Windows 7,8,10) and the knowledge to create and push images., • Knowledge in Mac OS X (recent flavors: El Capitan, Sierra, High Sierra)., • Experience working with Meraki Security Appliances., • Experience with all major types of mobile devices (iOS, Android, Windows)., • An understanding of enterprise network environments ., • Basic knowledge and troubleshooting skills for IP Phones., • Experience with G-Suite including Gmail, Calendar, and Drive., • Intermediate skills supporting MS Office suite, especially Outlook and Office 365., • Experience with troubleshooting AV equipment such as HD TVs or Projectors., • Project management experience is a plus., • Full-Time Salary Position with a competitive salary., • Medical, Dental, and Vision benefits., • 401K with company match., • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more., • A great wellness program to keep you healthy and happy both physically and mentally., • Access to opportunities to expand your skillset and share your knowledge with others across the organization., • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development. To be able to do your job at Carvana, there are some basic requirements we want to share with you. • Must be able to read, write, speak, and understand English., • Must be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels., • Must be able to carry and transport up to 70 pounds up to 20 feet. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionAt WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is looking for a deeply technical individual to lead our IT function. We’re calling this position Director of IT Engineering to emphasize the criticality of having a strong, technical IT organization. This leadership role is for a builder who likes to lead by example and is great at both strategy and hands-on execution. Good fit candidates will be able to speak to countless examples of using bleeding edge, powerful tools & technologies to drive frictionless employee experience, major improvements in productivity and efficiency, and security-by-design. Our IT team is very small today. You will join at the ground level and build the team. Together with that team, you will design, implement, and operate an IT environment that will enable our employees through the next phases of scale and global expansion. You will toil over making our employee experience the best it can be. You will build innovative and reliable corporate infrastructure with AI. And you will protect our company, brand, and employees from security threats. This role reports to our VP of Business Technology. RESPONSIBILITIES: • Engineer a fast, frictionless workplace: Lead global IT operations that enable thousands of people around the world to do their best work and get things done faster than at other employers., • Craft an innovative technology environment: Imagine what IT should look like in 5 years and make it real for WHOOP., • Scale with human and non-human workers: Technology today can do more than just deflect HelpDesk tickets. Figure out how to run hyper efficient IT operations., • Implement robust and thoughtful security protections: You’re responsible for security-by-design that actually protects the company., • Continuously earn the trust of WHOOP members: Compliance and controls need to be embedded in everything you do to serve and honor our members., • Drive cross-functional change: Be a visible, respected leader who senior leaders want to listen to and solve problems with. Be an exceptional collaborator who drives meaningful improvements in our business operations., • Build the most technically capable IT team in the Northeast: Shape a team that excels in driving employee experience, productivity & efficiency, and security - all at a fast pace. QUALIFICATIONS:, • Be a master of modern technology with deep hands-on experience implementing innovative systems., • Extensive leadership experience across IT or Engineering in high-growth environments., • Pragmatic judgment around architecture and system design with the ability to balance speed, scalability, security, and employee experience., • Demonstrated ability to tackle a broad range of business challenges, moving seamlessly from high-level strategy to direct system engineering and delivery., • Outstanding business partnership skills, capable of excellent storytelling, problem solving, and transparent communications., • Experience building and leading high-performing technical teams and setting a high bar for quality and reliability., • High EQ and deep care for employee experience. Adept at finding creative solutions that balance business needs with removing friction for employees.

Job Description Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job Description Engineers at RetroFit are responsible for the development and delivery of our technical offerings. This position works in our Network Operations Center as a Level II Help Desk Engineer. Engineers at RetroFit are smart, hardworking individuals with top level experience and enjoy working on highly visible, technically challenging projects and service offerings. They are high caliber, well rounded professionals who are passionate about emerging technology, with exceptional customer service and communication skills. The position is based in Boston and requires the ability to travel to Boston daily. Key Areas of Responsibility • Perform routine remote helpdesk services., • Manage/Log and Follow up on Help Desk tickets in a timely manner, • Respond to customer issues via phone, email and computer chat, • Document in RMM all customer interactions, • Run diagnostics to resolve customer reported issues, • Escalate issues to the next Tier with next level of difficulty, • Install, make changes and repair computer hardware and software, • Follow-up with customers to ensure issues are resolved, • Troubleshoot software problems, email issues, password resets, malware infections, memory conflicts, configuration issues, etc., • Diagnose, troubleshoot and resolve client issues with hardware, • Experience with Windows 2012, 2016 & 2019 Server roles, • Installing, troubleshooting and managing Microsoft products (Windows 7/10, and MS Office application suite), • Experience with Office 365 and cloud solutions., • Experience troubleshooting email related issues, • Thorough understanding of client/server applications architecture Minimum Qualifications • Bachelor’s degree or equivalent experience., • Experience with Windows Server 2012, 2016 & 2019, • Experience with tools such as spam filters, antivirus/EDR, email backup and email archivers., • Experience with Office 365 and Azure., • Experience with switches, routers, firewalls, and wireless access points., • Experience with physical server and storage management., • Valid Drivers License with clean driving record and able to be added to the company vehicle insurance policy., • Ability to lift a minimum of 50 lbs., • Sense of urgency., • Ability to work independently with minimal direction., • Experience with ticketing and asset management systems., • Ability to handle multiple tasks and priorities., • Exceptional oral, written, and documentation communication skills., • Critical attention to detail and solid creative problem-solving skills., • Ability to consistently follow policies and procedures. Preferred Qualifications • VMware ESXi and Hyper-V management., • Experience with RMM tools such as Datto Autotask., • Experience with Barracuda email security solutions., • Experience with Datto backup or other related tools., • Experience with Auvik network management or other related tools., • ITILv4 Foundations certification., • Microsoft 365 or Microsoft Azure certifications., • Windows Server 2012+ certifications.Company DescriptionWho We Are RetroFit Technologies is a private held, Women Owned Business. We are a full-service IT Managed Services company providing IT Security Solutions, End-User Help Desk, Professional Services and Field Services. At RetroFit Technologies, you’ll love where you work, who you work with, and how your day unfolds. We empower you to do great work in a company with over 40 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Who We Are\r\n\r\nRetroFit Technologies is a private held, Women Owned Business. We are a full-service IT Managed Services company providing IT Security Solutions, End-User Help Desk, Professional Services and Field Services.\r\n\r\nAt RetroFit Technologies, you’ll love where you work, who you work with, and how your day unfolds. We empower you to do great work in a company with over 40 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Job DescriptionNOBULL is a wellness community that invites and challenges individuals who aspire to be a better version of themselves mentally, emotionally and physically. Through footwear, apparel, nutrition, and a winning mentality, we provide the plays and playbook for your personal pursuit of self-improvement. Our company is comprised of a small team of bright, passionate, and hardworking individuals dedicated to making a difference in people’s lives. The Integration Engineering Manager is responsible for designing, implementing, and maintaining end-to-end systems and data integrations across our enterprise ecosystem. This role combines technical expertise with leadership, bridging IT, business systems, and data engineering. The manager will oversee API development, EDI workflows, iPaaS platforms (Celigo, Workato, Fivetran, SPS Commerce), and custom scripting using Python, SQL, and cloud functions (AWS Lambda, Azure). They will drive new integrations, optimize existing ones, and lead Tier 2/3 support in collaboration with IT Helpdesk, data teams, and business stakeholders. This position is critical to ensuring seamless data flow and system interoperability, enabling accurate, timely information for business decision-making. Our environment includes NetSuite ERP, Shopify eCommerce, Snowflake Data Warehouse, and WMS platforms integrated through APIs, EDI, and iPaaS tools. Future initiatives include implementing an Order Management System (OMS) to support omnichannel order lifecycle and fulfillment workflows.Responsibilities: • Design, build, and maintain integrations using REST/SOAP APIs, dynamic webhooks, EDI, SQL, and Python., • Define and enforce integration standards, naming conventions, and reusable design patterns., • Manage iPaaS platforms including Celigo, Workato, Fivetran, and SPS Commerce., • Ensure scalability, error handling, and security in all integration flows., • Maintain compliance with data governance, privacy, and regulatory requirements (SOC 2, GDPR, HIPAA where applicable)., • Architect and implement scalable integration solutions for core business processes such as order lifecyle, inventory, and fulfillment workflows, including future OMS capabilities., • Collaborate with BI/Data Engineering teams on data pipeline and integration best practices, including connectivity with Snowflake and other enterprise data platforms., • Collaborate closely with Digital and eCommerce teams to integrate systems supporting online sales, order management, and customer experience, ensuring alignment with enterprise architecture and integration best practices., • Own the integration architecture and ensure interoperability across NetSuite, Shopify, WMS and data platforms., • Define and enforce standards for connectivity, security, and scalability across the ecosystem., • Partner with vendors and internal teams to manage platform upgrades, enhancements, and roadmaps., • Monitor system performance and proactively identify opportunities for optimization., • Ensure alignment with enterprise architecture principles and compliance requirements., • Lead integration projects from planning through deployment and hyper-care., • Collaborate with stakeholders to gather requirements and define success metrics., • Coordinate vendors and internal teams to ensure timelines and quality goals., • Maintain documentation, architecture diagrams, test plans, and change logs for all integrations., • Act as escalation point for complex integration issues from IT Helpdesk., • Monitor integration performance and resolve failures proactively., • Maintain SLAs for system uptime, data sync accuracy, and resolution times., • Define KPIs for integration success (latency, reliability, data quality, error rate) and create dashboards for leadership visibility., • Provide technical support during audits, upgrades, or system transitions., • In addition to the responsibilities listed above, the individual may be required to perform other duties as assigned in support of business objectives.Qualifications:, • 6+ years in system integration, data engineering, or IT application development/support., • Proficiency in APIs (REST, SOAP), dynamic webhooks, SQL, Python, and cloud functions (Azure, AWS Lambda)., • Experience building and managing iPaaS tools (Workato, Celigo, SPS Commerce, Fivetran or similar)., • Ability to manage integration projects and cross-functional teams., • Experience collaborating with Digital, eCommerce and Operations teams to deliver integrations for platforms such as NetSuite ERP, Shopify, WMS, and future OMS systems., • Background in supply chain, logistics, retail, or ecommerce environments., • Proactive, self-starter with strong initiative and accountability., • Demonstrated experience managing cross-functional projects from initiation to completion., • Familiarity with GitHub for version control, CI/CD workflows, Postman, and API testing frameworks., • Certifications in Workato, Celigo, or AWS/GCP/Azure., • Strong understanding of data models and ETL pipelines.

Job Description Yorktel is always seeking new talent to join our team. Therefore, we are advertising some key positions within the company where we can collect and store potential candidates. By submitting your Resume for this specific posting, you agree to have your details kept on file and to be contacted as and when open positions become available. Please ensure your Resume has your most recent experience and up to date contact details. If you do not hear from us, it is because we are not currently recruiting for this position. For 35 years, Yorktel has been a reliable supplier of VTC and IT solutions to government and private enterprise around the world. Today we are creating a connected workplace experience with advanced collaboration, cloud services, Unified Communications and Collaboration (UCC), AV design-build, and a 24x7 VNOC that manages and monitors rooms and endpoint. Our portfolio also includes consulting, staffing, media production and a 24hr helpdesk that provides advanced monitoring and management with nationwide dispatch and next day service in major cities. Yorktel is a privately-held, minority-owned small business with less than 500 employees, headquartered in Eatontown, New Jersey with offices around the world. If you have what it takes to be part of this rapidly growing company and dynamic, fast-paced industry, we want to hear from you. Yorktel is currently seeking a Senior Account Manager - Enterprise Accounts who will handles the complete sales cycle: build client relationships, understand client needs, build and maintain a pipeline of qualified opportunities across all assigned lines of business, work with engineering and other departments on solution, price and proposal development. They will have responsibility to maintain their accounts in CRM (MS Dynamics), forecast sales and work with management on final negotiations. Candidates for consideration will have 3-5 years or more of experience selling IT/AV with large enterprise accounts and show success prospecting new name accounts and expanding existing accounts within their territory. The Senior Account Manager shall be capable to sell independently or as a team, and be willing to travel when necessary by air, rail and car to meet clients and partners using reasonable measure and company policy/guidance to protect. This position reports directly the SVP Worldwide Sales who will provide direction and support in regard to the following areas; territory assignment, sales enablement training & development, career development, pipeline management and client development. This position is required to work across organizational lines with coworkers in Sales, Operations, Services, Finance and the HQ back office as necessary to provide cross-functional coordination and leadership for benefit of Yorktel in client engagements. This position must have the ability to establish and maintain working relationships with clients, manufacturers, prime/sub partners and colleagues. Must possess excellent verbal and written communication skills. Strong presentation skills are an essential function of this position. Experience of IT sales from perspective as service provider, VAR/Integrator to senior IT/facilities management. Candidate shall have good sales/negotiation skills with keen understanding focus to maximize customer success while optimizing profit. Must have conflict resolution skills. The ability to forecast business accurately and have basic understanding business financial principles is essential. Internal and External Relationship Responsibilities: This candidate will need to work with a wide range of internal and external stakeholders to achieve sales targets and outcomes in the company’s overall interest. Candidates shall have good writing and verbal skills and demonstrate good judgment and ability to create consensus, consider the opinions of others and resolve and differences or conflict in a professional manner. • Daily:, • Maintain information on contacts and opportunities up to date and accurate in CRM system., • Network via Linkedin or other Social Media, • Responsive on Teams, Mobile and Email during business hours, • Weekly:, • Scheduled team meetings and 1:1 dive into pipeline op’s, • Maintain timecard, • Sales forecasts and other reports to manager as required., • Monthly, quarterly or annually:, • All hands meetings, • Annual sales summit, • Territory planning and pipeline reviews to Manager, Executives, Sales leaders., • Ad hoc, as required:, • Engagement with Customers, Consultants, GC’s, primes, subcontractors and suppliers in pursuit of specific opportunities, • Sales enablement opportunities offered by Sales, Marketing, and Channels, • Engage OEMs for special pricing, deal registration etc., • CTO and office of innovation introductions, briefings etc., • Meet with Proposal manager, • Engage Contracts for NDA, teaming and other contractual documents, • Pink and red team reviews, including input into pricing, positioning and win strategy., • company policy, technical standards and best practices., • Travel as directed and approved by manager (less than 30% anticipated), • HQ and regional office visits for face to face meetings as approved by manager Understanding and appreciation for MS Modern Workplace, Cloud Services, ITSM, Networking, videoconferencing, unified communications and collaboration, AV design-build, Construction, Contracting. Must have the background and disposition to keep up to date with the technology and industry trends so as to be a relevant, credible and reasonably self-reliant resource to the client. • Proficiency in the use of computers, mobile devices and general business software (Microsoft Outlook, PowerPoint, Excel, Word and Project). Must be conversant with use of MS O365 (Word, Excel, PowerPoint, Outlook, SharePoint, IM, Teams), • Make effective use of Collaboration, IT and Social Media to prepare and present proposals to decision makers, highlighting features, benefits and unique selling points of the Yorktel Solution., • Bachelor’s degree or equivalent, • Formal training or classes in sales, or business-related subjects desirable, • Formalized training in Microsoft is desirable, • Knowledge of and adherence to York Telecom policies and procedures., • Must be comfortable managing relationships with mid-senior contacts in OEM, partner and client., • Excellent ability to successfully interface with clients and handle multiple priorities concurrently., • Dedication and commitment to get the job done., • Able to work in a fast-paced, continuously evolving environment., • Self-motivated and ability to work independently., • Knowledge of sales and marketing concepts., • Successful track record of winning and closing deals in competitive environments, as well as identifying new opportunities., • Demonstrated capacity to learn and adapt to change., • May require occasional lifting (up to 50 lbs), • Requires extensive sitting, standing and walking, • Limited weekend and/or night work may be required, • Domestic travel requiring multi-night stays within and at times outside the local work area, • International travel may occasionally be required, • Valid US REAL ID act compliant driver’s license is a required and must have a positive driver’s abstract., • Current valid U.S. Passport is desirable. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Job DescriptionCompany Description For over 164 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched quality and elegance. Renowned for its signature finish, Frette has graced iconic destinations—from St. Peter’s Basilica to the Orient Express—while over 500 European royal families have slept beneath its sheets. Today, its legacy lives on in luxury hotels, private residences, yachts, and jets, remaining dedicated to outfitting the world’s most exceptional spaces. Job Description Frette is seeking a part time Support Associate for our boutique in Boston, MA. The Support Associate is an integral part of the store team, acting as a key partner to management and sales, primarily responsible for overseeing the stockroom and maintaining the upkeep of the store. At Frette we expect all employees to be team players by demonstrating a high degree of integrity and contributing to a positive environment that is fun, professional and productive. Employees are required to contribute to maintaining all brand and operating standards consistently while ensuring a high level of customer service through extensive product knowledge and commitment to an elevated selling ceremony. The Support Associate is responsible for Inventory Control, Client Experience, and Maintenance, as described below. INVENTORY CONTROL: • Inventory Control ownership including cycle counts, communicating adjustments, discrepancies, negative on hands, reports, informing store of new receipts, out of stocks, best sellers (on hand inventory levels), etc., • Execute all operational responsibilities to ensure the timely execution of all transfers, damages, fulfillments and holds, replenishment, shipping and receiving in order to maintain inventory accuracy and ideal product flow., • Ensure maximization and effectiveness of storage and capacity of all products to include front of house (sales floor), back of house and offsite storage locations., • Partner with the Store Manager and Sales Specialists to prioritize customer sales and ensure appropriate inventory levels and organization are maintained., • Ensure compliance of all operational policies and procedures are always met including but not limited to Loss Prevention, Inventory Control, Boutique Maintenance, Customer Capture, POS etc., • Follow Frette packaging guidelines for any ship outs, maintain a consistent company perspective and expectation on charge sends, returns/exchanges, and other such transactions that are critical to a positive customer experience., • Assist whenever necessary on the sales floor by providing floor coverage, supporting sales specialists and ensuring customer service standards are met., • Contribute to daily morning meetings with the store team. The focus of the day should be determined by the Store Manager in advance., • Participate in maintaining visual standards, including VM rotations, bed changes a daily standard., • Perform stockroom maintenance, stock checks, and shipping of product (transfers, customer related items, instore and E-comm fulfillments)., • Oversee ongoing facilities and maintenance in a timely and consistent manner including furniture repair, daily/monthly cleaning of stores (provide feedback to housekeeping services on quality of work on a daily basis), all repair work (walls, floors, fixtures, etc)., • Daily touch base with the Store Manager and team to outline priorities and align expectations., • In partnership with the Store Manager and Corporate Retail Team (Retail Coordinator, Director of Retail, Area Manager), manage and maintain annual budgets for the store's operational expenses (packaging, supplies, cleaning & maintenance, etc.)., • Perform key holder store opening and closing procedures as well as ensuring the opening/closing checklist has been completed and signed off on by the opening/closing associate., • A minimum of 3 years experience in a retail store environment, including back-of-house support., • Valid US driver’s license., • Flexibility to work a retail schedule which will include evenings, weekends, and holidays., • Must possess and consistently exhibit the competencies relative to the position., • Proficiency with retail operating systems including shipping, POS, Microsoft Office, and Google Workspace., • Detail-oriented, strong organization and follow-up skills., • Ability to multi-task and maintain organization in a fast-paced environment., • Self-motivated and ability to work well independently as well as within a team atmosphere., • Demonstrates a positive attitude that contributes to a positive team environment., • Team-oriented but also self-driven with an entrepreneurial spirit., • Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance., • Ability to travel as needed to off-site storage locations within a 15-mile radius., • Willingness to have a positive partnership with the Corporate team as well as other store teams., • Ability to lift and mobilize small to medium items up to 50 lbs. while utilizing appropriate equipment and techniques., • Ability to maneuver effectively around the boutique floor, stock room, and offsite., • Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and OSHA-approved ladder safety. Additional Information All your information will be kept confidential according to EEO guidelines. Pay rate for this role is $20 per hour. #LI-Onsite It is the policy and commitment of Frette to provide equal employment and advancement opportunities to all individuals. The objective of Frette is to recruit, hire, train, and promote the most qualified applicants into all job levels. Frette does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age disability, or any other characteristic protected by law. Frette will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in any undue hardship to the Company. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training. For full time roles, in addition to the base salary, Frette offers a competitive benefits package that includes medical, dental, vision, life insurance, short + long term disability, 401K with Company match, paid maternity/paternity leave, employee discount, paid holidays, and a paid time-off policy.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Are you a demand gen marketer with a keen eye for data and analytics? A storyteller who seeks to know their audiences and build compelling programs that drive action? We're looking for an Integrated Marketing Lead who understands the unique combination of precise audience segmentation, relevant messaging, strategic media planning, experimental design and overall customer journey, while rooted in driving ROI and scalable outcomes. In this role, you'll work with Product Marketing, Content, Creative, Lifecycle, Web, and Field teams to help Klaviyo realize our vision for K:Service, our AI‑first customer service platform that connects Customer Hub, Customer Agent, and Helpdesk so brands can turn every support interaction into a revenue and loyalty moment—not just a resolved ticket. You will report directly to the Sr. Director of Integrated Marketing. How You'll Make a Difference: • Ideate, design, and execute the K:Service marketing customer journey across all channels, • Collaborate with Product Marketing and Service GTM teams to position K:Service for both marketing and service buyers, ensuring campaigns speak to CX metrics (deflection, resolution rate, CSAT) as well as pipeline, revenue, and retention., • Lead the campaign strategy and planning inclusive of high reach channels and performance focused digital channels, • Optimize audience-specific messaging and positioning with Product Marketing teams to create engagement at each stage of the funnel for net new leads, • Refine end-to-end customer journey by partnering with content and creative teams to optimize existing content and ideate/build new content to keep leads engaged, • Collaborate and work cross-functionally to align campaign strategies and goals across the organization including Brand, Lifecycle, Product Marketing, Content Marketing, Product-Led Growth, Web, and SEO., • Define and build measurement plan with Analytics team ensuring understanding of K:Service success drivers and growth levers by country, audience, channel and tactic, • Gather and analyze campaign performance, including reporting learnings of key findings and best practices, • Understand industry landscape, tech capabilities and competitive approach to recommend content, creative assets, CTAs, landing page experience to increase and scale new customers, • Develop and establish success criteria to help inform resource planning, campaign flighting and overall prioritization across multiple stakeholders, • Performs other related duties as assigned. Who You Are: • 8+ years of experience in combination of channel, performance, lifecycle, demand gen, revenue, and integrated campaign marketing, • Proven expertise building end-to-end customer journeys and relevant campaigns to drive leads through the funnel, • Foundational knowledge of performance marketing success metrics and ability to report KPIs to executive leadership teams, • Advanced analytics experience with ability to manage complex data sets across site analytics and attribution models, Google Analytics and Salesforce preferred, • Accountable and goal-oriented, with strong ownership of results and execution quality, • Excellent communicator who can align stakeholders, ask the right questions, and drive clarity across teams, • Highly organized, able to manage multiple campaigns, partners, and timelines simultaneously, • Comfortable in a fast paced, agile and high growth environment with ability to navigate gray areas by developing new processes and streamline workflows We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$124,000—$186,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job DescriptionDescription: The Marketing Associate is responsible for supporting the execution of marketing initiatives across a multifamily portfolio of 30+ properties. Reporting to the Director of Marketing, this role supports property operations and requires close collaboration with onsite teams, with a focus on showcasing community lifestyles through engaging, thoughtful content. The Marketing Associate works closely with the Director and the Associate Vice President of Marketing to support property-level marketing needs, including managing social media efforts, conducting site visits, and partnering cross-functionally across the organization to optimize onsite leasing performance, while also contributing to broader firmwide marketing initiatives and special projects as needed. Responsibilities • Partner closely with onsite property teams to create and update marketing collateral, including leasing specials, flyers, signage, and digital assets; assist with updating digital campaign visuals in coordination with third-party vendor partners., • Conduct site visits as needed to ensure compliance with brand standards and property marketing expectations and provide recommendations and follow-up support., • Serve as a marketing resource for property teams, ensuring timely support and consistent execution across the portfolio., • Help manage property listings on ILS platforms to ensure accuracy and consistency., • Ensure the property brand and the Jones Street brand are consistently and accurately represented across all marketing materials and digital platforms., • Assist with managing the marketing helpdesk ticketing system., • Support or co-host internal marketing trainings related to social media, content creation, and other marketing topics, as needed., • Assist with special projects, portfolio-wide campaigns, and lease-up activations, as needed.Requirements:, • Bachelor’s degree in marketing, business, communications or a related field., • 3-5 years of experience in multifamily leasing or marketing., • Familiarity with SEM, SEO, social media. CMS experience for website back-end work is a plus., • Proficiency in Microsoft, Canva. Adobe Creative Suite and property management software., • Excellent communication and problem-solving skills. Must show up each day eager to provide support in a friendly manner. This role interacts daily with onsite leasing and corporate departments., • Ability to manage multiple projects, prioritize effectively and meet deadlines in a fast-paced environment., • Willingness and ability to work in the Boston office or on-site at a JSR community Monday-Friday as needed by the business. Anticipated travel within New England and the mid-Atlantic is 25%.

Job DescriptionCompany Description For over 164 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched quality and elegance. Renowned for its signature finish, Frette has graced iconic destinations—from St. Peter’s Basilica to the Orient Express—while over 500 European royal families have slept beneath its sheets. Today, its legacy lives on in luxury hotels, private residences, yachts, and jets, remaining dedicated to outfitting the world’s most exceptional spaces. Job Description Frette is seeking a part-time Sales Specialist for our boutique in Boston, MA. Sales Specialists are responsible for maintaining exemplary customer service per Frette standards. They achieve their individual sales goals by ensuring that each client receives outstanding service and maintains a strong product knowledge to effectively communicate the qualities of the Frette brand. At Frette we expect all employees to be team players by demonstrating a high degree of integrity and contributing to a positive environment that is fun, professional, and productive. Employees are required to contribute to maintaining all brand and operating standards consistently while ensuring a high level of customer service through extensive product knowledge and commitment to an elevated selling ceremony. The Sales Specialist is responsible for the Acquisition and Retention of Clients as well as Operations, as described below. Qualifications CLIENT ACQUISITION AND RETENTION: • Meet company and personal sales goals by upholding Frette’s selling ceremonies, as well as fostering client relationships., • Drive and exceed individual KPI goals by ensuring the highest level of service to the client., • Capture client data as per Frette’s CRM guidelines, to complete authentic and personal client outreach to develop rapport and generate lasting relationships for client acquisition and retention., • Handle client inquiries across all channels of communication including email, phone, WhatsApp, and messaging., • Perform various sales and register transactions including ringing purchases (in-person/phone/email), processing of cash or credit payments, and counting money., • Create quotes using Frette branded templates for clients and coordinate bespoke or alterations as needed to fulfill the client’s orders., • Offer and execute Frette’s white glove services, including home consultations and installations, to build add-on sales and client relations., • Demonstrate a sense of pride, commitment, and passion for the brand and our clients, treating clients and store team professionally, courteously, and respectfully., • Efficiently execute the following daily performance needs, including but not limited to: key holder opening and closing store procedures, cash handling, charge sends, returns and exchanges, resolving client concerns as well as completing and relaying all required reporting., • Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized., • Participate in maintaining visual standards, including VM rotations, bed changes, and daily VM and cleanliness standards., • Participate in bi-annual inventory. SKILLS AND QUALIFICATIONS: • Minimum 3+ years of experience within a luxury retail environment, hospitality, or interior design., • Flexibility to work a retail schedule which will include evenings, weekends, and holidays., • Proficiency with retail operating systems including POS, Microsoft Office, and Google Workspace., • Detail-oriented with strong organization and follow-up skills., • Ability to manage competing priorities in a fast-paced environment., • Demonstrates a positive attitude that contributes to a positive team environment., • Team-oriented but also self-driven with an entrepreneurial spirit., • Excellent time management and problem-solving skills as well as the ability to use good judgment when making decisions., • Ability to lift and mobilize small to medium items up to 40 lbs. while utilizing appropriate equipment and techniques., • Ability to maneuver effectively around the boutique floor, stock room, and offsite., • Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and OSHA-approved ladder safety. Additional Information All your information will be kept confidential according to EEO guidelines. #LI-Onsite It is the policy and commitment of Frette to provide equal employment and advancement opportunities to all individuals. The objective of Frette is to recruit, hire, train, and promote the most qualified applicants into all job levels. Frette does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age disability, or any other characteristic protected by law. Frette will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in any undue hardship to the Company. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training. For full time roles, in addition to the base salary, Frette offers a competitive benefits package that includes medical, dental, vision, life insurance, short + long term disability, 401K with Company match, paid maternity/paternity leave, employee discount, paid holidays, and a paid time-off policy.

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