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Job Description Our client is growing and is looking to hire a Helpdesk Eng 1 to join their team! As a Helpdesk Engineer I you will be responsible for ensuring the effective use of systems/services like Jira, Google Workspaces, MacOS, Windows, JAMF, Office 365, Slack, and Zoom. This is an exciting opportunity as you will play a key role in ensuring that all technical issues are resolved efficiently and that the client’s high standards of customer service are maintained consistently. The ideal candidate will have strong experience supporting Mac and Windows and possess excellent communication skills. This is a part-time position requiring 24 hours per week, with 3 days per week in the San Francisco office. This is also a 12-month contract. Required Skills & Experience 1+ years of overall experience or Bachelors or Associates degree in Computer Science, Technology, IT, or a related field Experience with supporting Mac and Windows end points - (troubleshooting) Experience with an IT Ticketing platform Experience with SAAS administration - Okta, Google Suite, JAMF, Intune, Microsoft, Zoom, Slack Nice to Have Skills & Experience Experience working with cross functional departments such as workplace, HR, operations, etc Experience at a tech company Strong communication skills Compensation: $24-$28 Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Location: Irvine, CA Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 – $31.25 per year About Commercial Bank of California Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking—one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that’s redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities • Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues., • Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs., • Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution., • Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting., • Assist in updating training materials and provide user training as needed., • Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance., • Monitor and report recurring issues to management; stay current with system updates and industry trends., • Maintain accurate inventory of desktop and printing equipment., • Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards., • Promote a respectful, inclusive, and ethical work environment aligned with the Bank’s values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. • Associate’s degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor’s degree preferred., • Basic knowledge of IT operations, hardware/software troubleshooting, and network support., • Familiarity with banking industry compliance and security standards is a plus., • Strong communication skills with the ability to explain technical concepts clearly., • Proficient in Microsoft Office, desktop applications, and mobile device platforms., • Strong organizational, time management, and problem-solving skills., • Ability to work independently and manage multiple tasks effectively., • Valid driver’s license and reliable transportation may be required. Benefits & Perks • Competitive employer contribution to medical, dental and vision coverage, • 401k plan with employer match, • Flexible Spending Accounts (FSA) and Dependent Care Accounts, • Employee Assistance Program (EAP), • Employer provided Calm subscription, • Employer provided mental health benefits through Teladoc, • Life, AD&D and disability insurance, • Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer, • Online discount program, • Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

IT Support Engineer Global Security Vendor San Francisco, California $85,000 - $95,000 + Bonus & Great Package This Global Security Vendor is a category leader and due to thier expansion plans require an IT Operations Engineer in thier IT department to support the needs of global end users and departments while helping to implement IT solutions that enable the company’s growth. You’ll interact daily with end users and support the evolving needs of a fast-growing organization. You must have experience in a senior desktop engineer or systems administrator position to apply for this position. In this role you will: • Identify persistent issues and recurring failures in the environment, and drive them to resolution by collaborating with the appropriate IT team members and/or business application owners., • Provide advanced technical assistance with computer hardware and software, supporting end users via phone, in person, or remotely across a globally distributed workforce., • Execute the new hire onboarding process flawlessly, continuously improving it to enhance the overall new hire experience. Similarly, ensure offboarding is completed accurately and on time., • Test and implement tools that enable efficient deployment and support of end-user technology, improving user experience and productivity., • Prioritize ongoing tasks effectively and proactively communicate roadblocks (e.g., external dependencies, approvals, scope changes) to senior management., • Write clear, concise, and accurate Helpdesk Standard Operating Procedures (SOPs) and maintain up-to-date IT knowledge base articles, documentation, and end-user guides., • Assist with MDM policy administration, software deployment, and support for macOS and Windows laptops., • Support the deployment and maintenance of a range of Microsoft technologies, including but not limited to Entra ID, Microsoft 365, and Copilot., • Provide support for VoIP phones and conference room AV systems (SIP/PSTN, microphones, cameras, and general connectivity issues)., • Handle laptop imaging, patching, and mobile device management (iOS/Android) support., • Prioritize IT requests based on impact and urgency, and engage with all levels of the organization to resolve issues promptly., • Partner with other IT team members to implement technology projects, services, and automation tools, following established processes and measuring effectiveness., • Manage endpoint/laptop physical inventory and ensure that the electronic Asset/CMDB database remains accurate and up to date., • Communicate effectively and professionally with end users, customers, vendors, and other IT personnel., • Maintain physical and logical security accounts for assigned systems., • Monitor and resolve incidents related to systems, networks (e.g., VPN), and security., • This role does require coming onsite regularly into the HQ located in San Francisco. To be successful in this opportunity, you will have: • Proven experience of relevant IT support experience as a senior desktop engineer or systems administrator in a fast-paced environment., • Strong prioritization, troubleshooting, and critical thinking skills are essential., • Proficiency with mobile device management solutions (e.g., Jamf, Kandji, and/or Intune)., • Proven experience supporting macOS environments., • Familiarity with Microsoft Entra ID (formerly Azure AD), Microsoft 365, and Windows., • Experience with endpoint security tools (antivirus, antimalware, anti-phishing, DLP agents) and backup solutions., • Strong customer service orientation and attention to detail, providing a “white-glove” support experience., • Enjoys problem-solving and working in a dynamic, fast-changing environment., • Experience with IT ticketing systems (e.g., Freshservice, ManageEngine, ServiceNow, or similar)., • Knowledge of ITIL Service Desk best practices (ITIL v4 Foundation certification is a plus)., • Experience working in a regulated environment with strong confidentiality and data privacy standards., • Good understanding of and adherence to InfoSec guidelines and principles.

Aruba Network Engineer (contract position) onsite in San Jose office Certifications Must CCNA,CCNP and Aruba 15 years of experience is must, no remote Key Responsibilities • Campus Network Architecture: Lead the end-to-end design and deployment of campus network solutions, leveraging Cisco, HPE, and Aruba platforms to ensure scalability, resilience, and seamless user experience., • Wireless Networking: Architect, implement, and manage Aruba Wireless infrastructure, optimizing coverage, capacity, and security for thousands of users across campus facilities., • Network Access Control: Deploy and administer ClearPass solutions for secure network access, including device onboarding, authentication, policy enforcement, and guest management., • Integration & Interoperability: Ensure seamless integration between Cisco, HPE, and Aruba ecosystems, troubleshooting and optimizing interoperability challenges., • Network Performance Optimization: Monitor, analyze, and fine-tune network performance, proactively identifying bottlenecks, enhancing throughput, and minimizing downtime., • Security & Compliance: Implement robust security protocols and standards across wired and wireless networks, maintaining compliance with regulatory requirements and organizational policies., • Project Leadership: Lead cross-functional teams in large-scale network projects, setting clear milestones, tracking deliverables, and ensuring timely completion., • Documentation & Standards: Create and maintain comprehensive network documentation, including topology diagrams, device inventories, configuration standards, and incident reports., • End-User Support: Provide expert-level troubleshooting for network-related issues, collaborating with helpdesk teams, site support teams and end users., • Capacity Planning: Analyze current and projected network needs, designing scalable solutions to support organizational growth and evolving technology., • High Availability & Business Continuity: Develop and maintain network redundancy, failover mechanisms to ensure uninterrupted operations. Qualifications • Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. . Master’s degree or certifications are a plus. • Experience: Minimum of 15 years’ progressive experience in network engineering, with demonstrable expertise in campus network environments. • Technical Certifications Preferred: o Cisco CCNP/CCIE (Enterprise Infrastructure or Wireless) o HPE ASE/MASE (Aruba Certified) o Aruba Certified Mobility Expert (ACMX) or Professional (ACMP) o Aruba Certified ClearPass Expert (ACCX) o Other relevant industry certifications are desirable Skills/Expertise • Hands-on experience and advanced troubleshooting skills with:, • Cisco switching and routing (Catalyst, Nexus, DNA Center), • HPE/Aruba switching, • Aruba Wireless, APs, Controllers, Mobility Conductor, • ClearPass Policy Manager, Guest, Onboard, and integration features • Network access control and zero-trust frameworks, • Campus segmentation (VLANs, VXLAN, SDN), • Network monitoring tools, • Authentication protocols (802.1X, RADIUS, TACACS+, EAP) Soft Skills • Results-driven mindset with a track record of delivering high-impact network solutions on time and within budget, • Exceptional problem-solving, analytical, and organizational abilities, • Clear and effective communication skills for technical and non-technical audiences, • Leadership and mentorship experience, fostering collaboration and knowledge-sharing among teams, • Agility in dynamic, fast-paced environments, adapting to evolving business needs

This is an advanced desktop position. Looking for someone who has at least two years of experience and is very good at being in front of people. They would like someone who is comfortable with Endpoint tools, especially Intune. Need to know Active Directory. Candidate should know SAAS,as a service Must be comfortable with Hardware. Being able to take a computer apart and work with printers. They are working with Microsoft in the cloud. So should know Microsoft 360 and be comfortable working in the cloud. Typical Tasks Duties performed may vary depending on the area of assignment and the working level. Prepares and installs computer hardware, software, upgrades, and peripherals; Monitors operational systems, performs backups, manages off-site storage of media, runs production jobs, troubleshoots system-wide problems; Resolves operational and maintenance issues using diagnostic and troubleshooting methods, and confers with other staff on status, issues and action; Analyzes information system issues, operations and configurations to identify system improvements and to enhance operating efficiencies, and coordinates with programmers as needed; As directed, completes minor budgeting activities, SAP user transactions, memoranda writing, and administrative tasks such as email or technical reports; Assists with minor procurements, and related administrative tasks; Leads smaller projects or portions of larger projects using VTA personnel, consultants, and vendors; Coordinates the implementation of hardware and software additions and enhancements; Controls changes to the various system environments including application software, database, and operating systems; Maintains technical and functional competency in applications utilized by the assigned department; Performs related duties as required. Knowledge of: Full understanding of the operational characteristics of information systems and computer servers; Principles and practices of maintaining information systems; Techniques and methods of installing computer hardware, printers, multifunctional devices, and client software; Advanced troubleshooting skills related to computer operations tasks; Methods and techniques for troubleshooting a variety of LAN information system operation and maintenance issues; Advanced support of client software (MS – Office, Adobe products, email, and /or browsers, etc.); Advanced support and troubleshooting of personal computers, laptops, printers, multifunctional devices, and related peripheral equipment; Advanced support of tablet and/or related mobile computing devices; Methods and techniques for assessing the cost effectiveness of system enhancements and modifications; Project management at a basic level, including organizing and managing project tasks; Full understanding of system change controls, methodologies, and processes. Ability to: Troubleshoot LAN information system operating and maintenance problems; Install a full range of computer hardware, software, and upgrades; Assist in managing one or more IT infrastructure components, such as SMS, Microsoft Office software, Microsoft Operating Systems (Windows10), Internet-Intranet, and Microsoft Exchange; Experience with system imaging Configure helpdesk ticketing systems and run corresponding reports; Effectively perform all aspects of the full cycle of computer operations; Analyze and assess cost effectiveness of system improvements and enhancements; Work with users and coworkers on a one-on-one or small group informal basis to transfer work or demonstrate applications and/or business processes.

The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritising tasks, and maintaining strong communication between IT and users. Key Responsibilities: Technical Support: Provide on-site and remote support for desktops, laptops, printers, mobile devices, and related hardware/software. Troubleshoot and resolve issues related to Windows, macOS, Office 365, networking, VPN, and other business-critical applications. Assist with system setups, hardware deployment, and software installations. Perform password resets, account unlocks, and basic user account administration. Maintain documentation of technical procedures and known issues. Dispatch & Coordination: Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability. Act as the central coordinator for all Desktop Support operations—ensuring efficient resource allocation. Follow up on open tickets to ensure resolution and customer satisfaction. Escalate complex or high-priority issues to senior engineers or other IT teams as needed. Track SLA compliance and keep stakeholders informed of ticket status and updates. Create shift handover reports and maintain accurate logs of ongoing issues. Requirements: Education & Experience: Associate or Bachelor’s degree in Information Technology, Computer Science, or related field preferred. 1-2 years of hands-on experience in a desktop support or helpdesk environment. Experience with dispatching or coordinating IT support is a strong plus. Technical Skills: Proficiency in supporting Windows and Mac OS environments. Familiarity with Microsoft Active Directory, Exchange, and Office 365. Experience with ITSM tools (e.g., ServiceNow, Jira, Remedy, Zendesk). Understanding of networking basics (TCP/IP, DNS, DHCP, VPN). Preferred Certifications: CompTIA A+, Network+, or Security+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (for process-oriented environments) Work Conditions: May include shift work, on-call rotation, or weekend support depending on business needs. Combination of desk-based and floor support (if on-site). What next? If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to

The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms.

Our client is growing and is looking to hire a Helpdesk Eng 1 to join their team! As a Helpdesk Engineer I you will be responsible for ensuring the effective use of systems/services like Jira, Google Workspaces, MacOS, Windows, JAMF, Office 365, Slack, and Zoom.

Our client is growing and is looking to hire a Helpdesk Eng 1 to join their team! As a Helpdesk Engineer I you will be responsible for ensuring the effective use of systems/services like Jira, Google Workspaces, MacOS, Windows, JAMF, Office 365, Slack, and Zoom.

The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms.

The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms.

Document support requests, resolutions, and procedures in the helpdesk ticketing system. Experience with helpdesk or ticketing systems (e. The IT Helpdesk team provides hands-on experience in providing technical assistance, troubleshooting hardware and software issues, and supporting end-users acros

IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector. Strong troubleshooting skills for common hardware (laptops, desktops, printers, mobile devices) and software issues. The IT Helpdesk Technician w

Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support. A successful candidate will have a track record of understanding in business desktop and server technolog

The IT Helpdesk Technician provides technical support to agency staff, addressing information technology needs, troubleshooting issues, and resolving service requests.

The IT Helpdesk Technician (Night) will be the first point of contact for all IT-related issues, providing prompt, courteous, and effective technical support to internal users. IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, ind

Our client is growing and is looking to hire a Helpdesk Eng 1 to join their team! As a Helpdesk Engineer I you will be responsible for ensuring the effective use of systems/services like Jira, Google Workspaces, MacOS, Windows, JAMF, Office 365, Slack, and Zoom.

Configure helpdesk ticketing systems and run corresponding reports;.

We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician.The duties of an IT technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal runn

POSITION SUMMARY The Senior Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. Provide facilities helpdesk services on behalf of the client(s) and monitor internal/external workflow for all facilities cases t

Job DescriptionSummary Our client is a leading Managed Services Provider (MSP) located in Santa Clara, CA and they are in need of a IT Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities • End-User assistance, • Point person with Windows Desktop related issues, • Assist with Windows Servers, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boarding, • Network Services and Equipment Installation, • LAN/WAN Installation and Maintenance Support, • Network Hardware Support and Installation, • Door card access, wander guard, lighting, HVACQualifications & Requirements, • Having worked with a Managed Services Provider (MSP) in the past is a MUST!, • Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support, • Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja), • PSA (or Ticketing) software experience (i.e. Autotask), • History of network and firewall administration (Sonicwall & Meraki)., • Basic knowledge of network, server, and workstation troubleshooting knowledge., • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic., • A willingness to learn and growEmployment Type: Full time Location: Santa Clara, CA

Job Description Job Summary: The IT Helpdesk Technician (Night) will be the first point of contact for all IT-related issues, providing prompt, courteous, and effective technical support to internal users. You'll be responsible for diagnosing and resolving hardware, software, and network problems, escalating complex issues when necessary. Your role is vital in maintaining user productivity and ensuring our IT services align with Ingrasys' operational needs and global IT standards. Key Responsibilities: • First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues., • Troubleshooting & Resolution: Diagnose and resolve common IT problems, including desktop/laptop issues, printer malfunctions, software application errors, and basic network connectivity problems., • System & Application Support: Assist users with common operating system issues (Windows, macOS), Microsoft Office Suite, and other business-critical applications utilized in both office and advanced manufacturing settings., • User Account Management: Create, modify, and troubleshoot user accounts and permissions within Active Directory and other relevant systems., • Hardware & Software Deployment: Assist with the setup, configuration, and deployment of new computers, peripherals, and software, ensuring adherence to company standards., • Documentation & Knowledge Base: Accurately log all support requests, actions taken, and resolutions in the ticketing system. Contribute to and maintain IT knowledge base articles and troubleshooting guides for common issues., • Escalation & Collaboration: Identify and escalate more complex or critical issues to senior IT staff or specialized teams (e.g., System Administrators, Network Engineers) when necessary, ensuring proper handover and diligent follow-up until resolution., • IT Standards Adherence: Ensure all support activities and solutions comply with established global IT policies, procedures, and security best practices., • Associate's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience and certifications (e.g., CompTIA A+, Network+)., • 2+ years of experience in an IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector., • Strong troubleshooting skills for common hardware (laptops, desktops, printers, mobile devices) and software issues., • Familiarity with Active Directory for user and computer management, including password resets and group policy basics., • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi connectivity, VPN)., • Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently to non-technical users., • Strong interpersonal skills and a highly customer-service-oriented approach., • Ability to prioritize tasks, manage multiple requests efficiently, and work effectively under pressure., • Self-motivated with a strong desire to learn and adapt to new technologies and processes.Work location: San Jose (onsite daily) Salary range: $95,000 - $115,000 (depends on experience) Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Powered by JazzHR WfzjhkTLIJ

Job Description About MGE MGE Underground is a growing utility infrastructure contractor serving utility companies from our Paso Robles headquarters and regional hubs throughout California. Our mission is to support our clients’ expanding utility and infrastructure requirements by positioning MGE as the leading provider of innovative construction solutions at the best value. Our Core Values Safety | Continuous Development | Respect | Integrity | Performance | Trust | Fun How You Can Make an Impact the IT Provisioning Specialist is responsible for assisting with purchasing, configuring, and distributing company assets within the organization’s IT domain. This position works closely within the Windows, iOS, network, and server ecosystems in a team environment. The IT Provisioning Specialist processes all incoming equipment, validates each shipment, and updates the asset inventory database. This position ensures that technology assets are tracked, received, recovered, deployed, and retired in a controlled manner, and fulfills requests for ordering hardware and software. The IT Provisioning Specialist may also assist with the configuration of higher-level equipment such as firewalls, servers, virtual machines, and the implementation of new offices, as experience allows. How You Will Contribute • Configure IOS/ Windows10 assets, • Assist in the tracking and management of all IT assets throughout its operating life., • Maintain department’s stock, accessories, and supplies at a reasonable level., • Update “Mobile Device Management” software with new assets., • Work with the Helpdesk team on coordinating assets., • Assemble workstations for new employees., • Monitor incoming ticket requests for IT assets., • Create and implement plans to dispose of hardware assets., • Distribute configured assets., • Restore damaged assets., • Receive initial telephone or ticket inquiries via Help Desk portal., • Participate in special projects and other duties as assigned., • On-site troubleshooting of standard hardware issues (e.g., desk phones, computer, printers)., • Ensure that requests for assets are relayed to appropriate staff members., • Apply asset peripherals., • Organize set-ups for special events/meetings., • Ship employee’s equipment to remote sites as requested., • Cross train and support other IT departments when needed., • Receive IT equipment delivered to IT; log received equipment, verify their contents, ensure they match purchase order, store securely, conduct periodic inventories, and log distribution., • Track assets utilization and ensure assets not in use are recovered, inventoried, relocated, or disposed of in accordance with company policies and procedures., • Work closely with multiple departments to support IT operations., • Must be knowledgeable about Microsoft 365(Office 365), computer systems, and IOS devices., • Able to Configure software and hardware., • Excellent personal computer, mobile device, network, and printer troubleshooting technical skills., • Excellent interpersonal, verbal, and written communication skills with the ability to translate technical concepts into user-friendly easy to understand language., • Proficiency in Windows 7, 8 and 10 operating systems., • Ability to troubleshoot equipment., • Excellent customer service skills., • Project management skills and strong ability to prioritize., • High School Diploma or GED equivalent Above and Beyond Benefits • Medical, dental, vision, and life insurance., • 401K, • Vacation accrual for all non-exempt employees in addition to ten paid company holidays., • Multiple monitors, standing desks, and other ergonomic equipment to match your work style., • Monthly birthday celebrations, team lunches, company-wide employee recognition events, and other employee engagement opportunities., • Employer-sponsored learning/career development opportunities and conferences/seminars. Affirmative Action/EEO MGE Underground is an equal opportunity employer and does not discriminate based on any protected characteristics. Pre-Employment and Physical Requirements Successful applicants must pass a drug screen and background check before beginning employment. *This role may require: • Ability to remain in a seated position for extended periods while working at a computer or desk., • Primarily office-based work environment, with occasional travel to field sites as required. Other Duties Your duties and responsibilities may change at any time, with or without notice, based on the company’s needs. Powered by JazzHR Gy5MHnrmDN

Job Description Note: This is a hybrid position, so candidates must be in San Jose. JOB DESCRIPTION: We are looking for a talented, enthusiastic, and dedicated person to support the Fraud Risk Strategy team. The incumbent will be responsible for supporting key projects associated with fraud detection, risk analysis, and loss mitigation. This position requires a person who has experience performing analytics, refining risk strategies, and developing predictive algorithms, preferably in the risk domain. We’d love to chat if you have: • Maximum 2 years of experience in risk analytics, data analysis, and data science within the relevant industry, with experience in eCommerce, online payments, user trust/risk/fraud, or investigation/product abuse., • Bachelor’s degree in Data Analytics, Data Science, Mathematics, Statistics, Data Mining, or related field, or equivalent practical experience, • Experience using statistics and data science to solve complex business problems, • Proficiency in SQL, Python, and Excel, including key data science libraries, • Proficiency in data visualization, including Tableau, • Experience working with large datasets, • Ability to clearly communicate complex results to technical experts, business partners, and executives, including development of dashboards and visualizations, ie, Tableau., • Comfortable with ambiguity and yet able to steer analytics projects toward clear business goals, testable hypotheses, and action-oriented outcomes, • Demonstrated analytical thinking through data-driven decisions, as well as the technical know-how and ability to work with your team to make a big impact., • Desirable to have experience or aptitude in solving problems related to risk using data science and analytics, • Design rules to detect/mitigate fraud, • Develop Python scripts and models that support strategies, • Investigate novel/large cases, • Identify root cause, • Set a strategy for different risk types, • Work with product/engineering to improve control capabilities, • Work closely with team members and stakeholders to consult, design, develop, and manage fraud strategies and rules that not only solve emerging fraud trends but also provide a great experience to end customers., • Utilize data analysis to design and implement fraud strategies, • Collaborate with cross-functional stakeholders, including product managers and engineering team,s to deploy data-driven fraud solutions that operate at scale and in real time for end customers., • Make business recommendations to leadership and cross-functional teams with effective presentations of findings at multiple levels of stakeholders., • Data analytics and models, • Rule development, • Dashboard Creation, • Project Management, • Maximum 2 years of experience in risk analytics, data analysis, and data science within the relevant industry, with experience in eCommerce, online payments, user trust/risk/fraud, or investigation/product abuse., • Bachelor’s degree in Data Analytics, Data Science, Mathematics, Statistics, Data Mining, or related field, or equivalent practical experience., • Experience using statistics and data science to solve complex business problems., • Experience in SQL, Python, and Excel, including key data science libraries., • Experience applying statistics and data science to tackle intricate business challenges, especially in Fraud mitigation., • Experience in data visualization, including Tableau., • Experience working with large datasets.Company DescriptionDiverse Systems Group, LLC (DSG), is a minority-owned 8(a) firm that creates custom information technology and business solutions for government agencies, systems integrators and government contractors. Our experience and commitment to client relationships enables us to provide creative, innovative and cost-effective solutions. DSG is a premier provider of information technology and business solutions to government agencies, system integrators and government contractors. Our project management experience and commitment to client relationships enable us to provide creative and cost-effective solutions. DSG provides a wide range of services to industries to help them leverage the strengths of Information Technology to optimize their business performance and produce value-driven results. Our services deliver a total solution package designed to meet our clients complete business and technology needs. DSG approaches every engagement with one objective in mind ... to help our clients win and grow. Specialties / DSG Core Competencies: • Healthcare Information Management, • Healthcare Information Technology Discovery(HID), • Project/Program Managers, • Change and Configuration Managers, • Quality Assurance/Testers, • Network Security, • Database Developers and Administrators, • Information Assurance, • Web Development, • HelpdeskDiverse Systems Group, LLC (DSG), is a minority-owned 8(a) firm that creates custom information technology and business solutions for government agencies, systems integrators and government contractors. Our experience and commitment to client relationships enables us to provide creative, innovative and cost-effective solutions. DSG is a premier provider of information technology and business solutions to government agencies, system integrators and government contractors. Our project management experience and commitment to client relationships enable us to provide creative and cost-effective solutions. DSG provides a wide range of services to industries to help them leverage the strengths of Information Technology to optimize their business performance and produce value-driven results. Our services deliver a total solution package designed to meet our clients complete business and technology needs. DSG approaches every engagement with one objective in mind ... to help our clients win and grow.\r\n\r\nSpecialties / DSG Core Competencies:\r\n* Healthcare Information Management\r\n* Healthcare Information Technology Discovery(HID)\r\n* Project/Program Managers\r\n* Change and Configuration Managers\r\n* Quality Assurance/Testers\r\n* Network Security\r\n* Database Developers and Administrators \r\n* Information Assurance\r\n* Web Development\r\n* Helpdesk

Job Description The Field Service Manager is responsible for leading and overseeing the round-the-clock operations of the field service team on the West Coast or East Coast (Position Dependent), ensuring that technicians deliver efficient, high-quality service to our valued clients. This role prioritizes excellent customer service, with a strong focus on meeting client needs and ensuring satisfaction throughout every service interaction. Key responsibilities include managing the service coordinator to optimize scheduling for both corrective and preventative maintenance, while consistently upholding exceptional customer service standards. The Field Service Manager will be hands-on in coordinating, training, customer management and managing field technicians, ensuring timely and effective service responses that meet customer expectations and resolve issues promptly. In addition, the Field Service Manager will work closely with the Service Director to align field operations with broader departmental goals, ensuring that service delivery is both efficient and customer-centric. The role requires proactive communication with customers to anticipate and address their needs, ensuring they receive the highest level of service at all times. This role is integral to ensuring a seamless and high-quality service experience for all clients while fostering long-term relationships through excellent customer care. Requirements Key Responsibilities: • Team Management: Supervise, audit and support a team of field service technicians and service coordinator to maintain high service standards., • Travel: Expected travel to customer sites 80%., • Scheduling and Dispatch: Oversee job scheduling and dispatching of technicians for service calls, managing daily workflow to ensure timely service delivery., • Customer Communication: Act as a liaison with clients to ensure clear communication on service timelines, expectations, and progress., • Troubleshooting Support: Provide guidance to technicians on service issues, ensuring quick problem resolution together with the Global Helpdesk and Engineering support., • Performance Monitoring: Track and report on technician performance, including KPIs such as response times, resolution rates, and customer satisfaction, as well as auditing of technician service reports, time sheets and travel expenses., • Oversee scheduling of both corrective and preventative maintenance to optimize efficiency and minimize downtime for clients., • Maintain a strong customer-focused approach, ensuring all service interactions exceed customer expectations., • Collaborate with the Service Director to align field operations with departmental goals., • Provide continuous training and development opportunities for field technicians to enhance their skills and customer service capabilities., • Proactively engage with customers to ensure their needs are being met and to identify opportunities for improving service delivery., • Ensure timely response to customer service requests, addressing any concerns or issues promptly., • Quality Assurance: Conduct field audits and inspections to ensure compliance with safety, regulatory, and quality standards., • Inventory Management: Coordinate with supply chain and logistics to manage inventory levels of tools, parts, and equipment required for field operations., • Cost Control: Manage operational budgets and control costs associated with travel, equipment, and other field-related expenses., • Bachelor’s degree in engineering, Business Administration, or a related field (preferred)., • 3-5 years of experience in field service or operations management., • Power Generation Experience (Desired)., • Strong leadership skills with experience managing field technicians and team building., • Proficient in scheduling software, CRM systems, and data analysis., • Excellent communication and problem-solving abilities., • Ability to work in a fast-paced environment and manage multiple tasks., • Previous experience with quality methodologies., • Estimated compensation $90,000 - $110,000 annually Benefits • Comprehensive healthcare coverage (medical, dental, and vision)., • Retirement plan options available (401k)., • Generous paid time off for vacation, sick leave, and public holidays.

Job DescriptionJob Summary:The IT Helpdesk Technician will be the first point of contact for all IT-related issues, providing prompt, courteous, and effective technical support to internal users. You'll be responsible for diagnosing and resolving hardware, software, and network problems, escalating complex issues when necessary. Your role is vital in maintaining user productivity and ensuring our IT services align with Ingrasys' operational needs and global IT standards. Key Responsibilities: • First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues., • Troubleshooting & Resolution: Diagnose and resolve common IT problems, including desktop/laptop issues, printer malfunctions, software application errors, and basic network connectivity problems., • System & Application Support: Assist users with common operating system issues (Windows, macOS), Microsoft Office Suite, and other business-critical applications utilized in both office and advanced manufacturing settings., • User Account Management: Create, modify, and troubleshoot user accounts and permissions within Active Directory and other relevant systems., • Hardware & Software Deployment: Assist with the setup, configuration, and deployment of new computers, peripherals, and software, ensuring adherence to company standards., • Documentation & Knowledge Base: Accurately log all support requests, actions taken, and resolutions in the ticketing system. Contribute to and maintain IT knowledge base articles and troubleshooting guides for common issues., • Escalation & Collaboration: Identify and escalate more complex or critical issues to senior IT staff or specialized teams (e.g., System Administrators, Network Engineers) when necessary, ensuring proper handover and diligent follow-up until resolution., • IT Standards Adherence: Ensure all support activities and solutions comply with established global IT policies, procedures, and security best practices., • Customer Service Excellence: Provide consistent and excellent customer service, maintaining a positive and helpful attitude while guiding users through technical solutions and ensuring a positive user experience.Qualifications:, • Associate's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience and certifications (e.g., CompTIA A+, Network+)., • 2+ years of experience in an IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector., • Strong troubleshooting skills for common hardware (laptops, desktops, printers, mobile devices) and software issues, • Familiarity with Active Directory for user and computer management, including password resets and group policy basics., • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi connectivity, VPN)., • Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently to non-technical users., • Strong interpersonal skills and a highly customer-service-oriented approach., • Ability to prioritize tasks, manage multiple requests efficiently, and work effectively under pressure., • Self-motivated with a strong desire to learn and adapt to new technologies and processes.Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Powered by JazzHR jzyuQu1Lbr

Job Description Hitec Power Protection Inc. is presently accepting applications for experienced Industrial Power Generation Service Technicians for the US West Coast region, in multiple locations: San Jose, CA, Los Angeles, CA, and Chandler, AZ,. Hitec Power maintains Rotary Uninterruptible Power Systems (Backup Power), provides great customer service, and operates an emergency response service 24 hours a day. Main activities: • The ability to perform corrective and quarterly preventative maintenance programs on all machines (APM, SPM, QPM) for both mechanical and electrical systems., • Troubleshooting and diagnosing emergency repair procedures of AC/DC controls *. (Highly Desired), • Being able to use monitoring software, SCADA/PLC software for trouble shooting with helpdesk assistance., • Must be available for on-call rotation., • Provide technical support to customers, sister companies, distributors, and agents., • Reading and understanding wiring diagrams and schematics., • Support and Manage subcontractors during onsite work., • Working independently with minimal daily supervision., • Providing excellent customer service to internal and external customers., • Minimum of 3 years' experience in power generation industry or transferable field., • Industrial electrical background and/or knowledge (Highly Desired), • Ability to read and understand technical drawings (Highly Desired), • Valid driver’s license required, with good driving record., • Passport or ability to acquire one., • Use of electrical testing equipment (Multimeters, Insulation testers, etc.) (Highly Desired), • Excellent communication, reporting, and technical skills, • Intermediate or higher-level computer skills., • Overnight and Extended Travel Required (up to 2 weeks), Short notice., • Available for on-call rotation schedule., • Willingness to learn and improve skills., • Ability to lift 70lbs., • Ability to stand for long periods of time., • Pay Range $32-$36 an hour based on experience., • Guaranteed 40Hrs a week, • Provide Quarterly On-Call pay in addition to salary, • Travel Pay and Pier Diem, • Provided Health Care (Medical, Dental & Vision), • Company Vehicle, • Retirement Plan with match, • Paid Time Off (Vacation, Sick & Holidays)

Helpdesk Specialist with A/V experience.

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.The candidate will also need to facilitate customer

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Not sure what skills you will need for this opportunity Simply read the full descri

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

H&R Block Seasonal Client Service Professional/Receptionist.At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe in a high performing, connected culture, wh

Customer Service Representative - Temporary.Can you deliver exceptional service to customers who call in looking for answers to questions? Are you an active listener who can leverage probing questions to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?.Tem

Inventory Technicians are responsible for providing the Astreya user experience.With duties from order tracking, accessories management, managing customer service, hardware and accessory deployment to front line users, conference room maintenance, and behind the scenes user setup, Inventory Technici

Desktop Support Lead - GxP and MES experience.With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.Minimum 5 years of experience in Site IT support and incident management.Proficient in ITIL proces