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The ideal candidate is hands-on, responsive, and comfortable working both in-office and onsite at field locations. This role requires direct support of internal staff, project teams, and external partners, ensuring reliable technology systems that support construction and real estate operations. This is a full-time, onsite position based in San Jose. The role requires regular travel between the San Jose office, the Santa Cruz office, and construction job sites across the Bay Area to provide technical support, deploy infrastructure, and maintain IT systems. Key Responsibilities IT Operations & Infrastructure • Manage and maintain network, servers, systems, and core IT infrastructure., • Oversee daily IT operations, ensuring systems are reliable, secure, and available to staff., • Administer and maintain Windows Server environments, Active Directory services, and VMware virtual infrastructure., • Maintain and support Google Workspace administration, including user management, security policies, and collaboration tools., • Monitor system health, performance, and uptime across all locations., • Maintain IT documentation including network diagrams, system configurations, procedures, and asset inventories., • Implement and enforce IT policies, cybersecurity practices, and access control standards. Helpdesk & User Support • Provide Tier 1–3 helpdesk support for internal employees and approved external users., • Troubleshoot hardware, software, network, and connectivity issues across offices and job sites., • Support employees with workstations, laptops, mobile devices, printers, and applications., • Manage onboarding and offboarding including account provisioning, device setup, and access management., • Maintain a helpdesk ticketing system and ensure timely resolution of support requests. Network & Systems Administration • Manage and support Cisco switching infrastructure, firewalls, and networking hardware., • Maintain and troubleshoot LAN/WAN connectivity, VPN access, and Wi-Fi networks across offices and job sites., • Perform system updates, patch management, and security maintenance., • Manage backup systems, disaster recovery procedures, and system monitoring tools. Business Application Support • Support and maintain enterprise applications including:, • Architecture Software and BIM Collaborate Pro, • Cloud SaaS Solutions & Applications, • Google Workspace collaboration tools, • Windows Server AD DS Environment, • VMWare Systems and Applications, • Additional internal business, real estate, and construction management systems such as Procore, Yardi, Autodesk, • Work with departments to troubleshoot software issues and improve system usage. Hardware & Asset Management • Procure, deploy, and maintain IT hardware including laptops, desktops, servers, networking equipment, and mobile devices., • Maintain hardware inventory, lifecycle management, and replacement planning., • Configure and deploy systems using standardized imaging and deployment processes. Job Site IT Deployments & Connectivity • Lead the planning, setup, and deployment of IT infrastructure at construction job sites., • Coordinate with internet service providers (ISPs) to establish connectivity for new project locations., • Manage job site network setup including routers, switching, Wi-Fi, and communications systems., • Oversee job site IT projects from initial planning through project completion, ensuring reliable connectivity and technology support., • Provide onsite troubleshooting and support for field teams and project staff. Vendor & Service Management • Coordinate with IT vendors, telecom providers, and ISPs for procurement, troubleshooting, and service management., • Manage vendor relationships and ensure services meet company requirements. Required Qualifications • 5–7+ years of experience in network administration, systems administration, or IT infrastructure support., • Experience managing Windows Server environments and Active Directory services., • Experience with VMware virtualization platforms., • Hands-on experience with Cisco switching and enterprise network infrastructure., • Experience administering Google Workspace environments., • Experience providing helpdesk support and direct user support in a multi-office environment., • Ability to troubleshoot hardware, networking, and systems issues across multiple locations., • Strong documentation, communication, and organizational skills., • Valid driver’s license and ability to travel between offices and job sites across the Bay Area. Preferred Qualifications • Experience supporting construction, engineering, architecture, or real estate organizations., • Experience supporting Yardi or other real estate/property management systems., • Familiarity with network security, endpoint protection, and backup solutions., • Experience deploying temporary or field office networks for construction sites., • Relevant certifications such as CompTIA Network+, Microsoft, VMware, or Cisco certifications. Work Environment • Full-time onsite role based primarily in San Jose, California., • Regular travel to Santa Cruz office and construction job sites throughout the Bay Area., • Combination of office-based support, infrastructure management, and field deployments., • Occasional after-hours maintenance or emergency support may be required.

Job DescriptionSalary: $25.00 - $27.00 per hour Joseph J. Albanese is seeking a Human Resources Assistant to join our team in Santa Clara, CA. Under the supervision of the Director of Human Resources, the Human Resources Assistant will provide essential administrative support to the department to ensure smooth and efficient operations. The ideal candidate will assist with daily administrative tasks, maintain accurate employee records, and help coordinate the onboarding process. Voted Best Places to Work for the past 7 years in a row, JJA is a dynamic, fun environment with significant career opportunities to further grow and develop professionally. ESSENTIAL DUTIES & RESPONSIBILITIES: • Prepare and process new hire paperwork, ensuring all documentation complies with company policies and regulatory requirements., • Create, maintain, and archive accurate employee records, both electronically and in physical files, and update information as needed., • Coordinate onboarding and orientation sessions for new employees, ensuring they are equipped with the necessary documentation and information., • Process verification of employment, EDD claims, and employee requests for union employees., • Perform general administrative duties, such as filing, mailings, answering HR phone calls, and monitoring the HR Helpdesk., • Coordinate harassment training, onboarding, and maintain records in our HRIS system., • Provide internal customer support on a daily basis., • Perform HRIS data entry. NOTE:These duties listed are meant to describe the general scope of the work. Other duties may be assigned based on business needs within the organization. QUALIFICATIONS: • Minimum of an Associate degree in Business Administration, Human Resources Management, or related field, or equivalent work experience., • Proficiency in Microsoft Office, • Ability to work independently when needed and troubleshoot when issues or questions arise., • Excellent communication skills and ability to demonstrate conflict resolution skills when appropriate and needed., • Highly organized, with the ability to manage several projects simultaneously in a fast-paced environment., • Ability to work collaboratively with team members by prioritizing tasks and assisting team members when needed., • Spanish fluency is preferred but not required OTHER: • Ability to work overtime on an as-needed basis., • General work environment sitting for long periods, standing, walking, typing, bending., • Occasional lifting of up to 15 lbs. WHY JOIN JJA Joseph J. Albanese is a family-owned construction business established and based in Santa Clara, California since 1955. With approximately 1000 employees the company has been instrumental in developing Silicon Valley by performing site / structural concrete, demo, grading, and paving for many of the outstanding projects in Northern California. Our core values of Safety, People, Quality, and Truth! JJA utilizes BIM and other cutting-edge technology to verify constructability and to communicate complex project geometries to field professionals. We offer competitive pay and benefits. See some of our highlighted projects on our website at. Joseph J. Albanese, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Gardner Health Services is currently recruiting to fill a IT HelpDesk/Desktop Support Technician position. This is a full-time position based out of the Alviso Health Center Offices located at 1621 Gold Street Alviso, CA 95002. The IT Help Desk/Desktop Support Technician works onsite or at a remote Helpdesk answering calls and providing technical support to end users. The positions performs troubleshooting of Desktop PC hardware, operating systems and any other installed software to provide solutions and remediate the problem. Other duties include managing the administration of the helpdesk software, assist with the administration of licensing and inventory, and communicating and elevating issues to other IT staff. This recruitment will remain open until filled. Applications will be reviewed on a first come first serve basis. Apply now! Minimum Qualifications: The minimum qualifications of this position is listed below. An equivalent combination of education and experience may be considered. • Associate Degree in Information Systems or related field with minimum five (5) years’ of technical support and services, including installing operating systems, computer hardware, and software. Compensation: Compensation and level of position placement will be determined based on relevant experience and education. IT HelpDesk/Desktop Support Technician: $27.00 - $32.00/hourly PLEASE SEE ATTACHED FOR THE FULL JOB DESCRIPTION Working at Gardner Health Services Employees at Gardner Health Services define the meaning of community service. Gardner employees are passionate about helping people in the community of which they are a part. Staff members are deeply valued both by the community in which they serve, their fellow colleagues, and company administration. A strong sense of teamwork, empathy, and dedication exists amongst Gardner staff that truly embodies what health care professionals should be. Gardner Health Services takes tremendous pride in seeing the growth and professional advancement of its employees. Employees enjoy a healthy work/life balance and a commitment to diversity and inclusiveness. Additionally, job security is excellent and has led to longtime retention of Gardner personnel. Whether you are new to the healthcare industry and looking to get exposure to a possible career in healthcare or a seasoned veteran who wants to make an impact in the community, Gardner Health Care has a position for you. Gardner Health Services offers market competitive salaries and an excellent benefits package for eligible employees, including minimal out-of-pocket expenses for health, dental and vision insurance for an entire family. Also included is 401(K) profit sharing contributions, life insurance, an employee assistance program, annual education reimbursement, and a generous paid time off and holiday leave bank. Who We Are Gardner Health Services is a dynamic and progressive company dedicated to providing the best healthcare services with a community-oriented approach. Gardner’s mission is to provide high quality, comprehensive medical and mental healthcare, including prevention and education, early intervention, treatment and advocacy services which are affordable, respectful, culturally, linguistically and age appropriate. Compromised of 10 various clinics with locations in the Bay Area of California stretching from Gilroy to Atherton and focused in the San Jose area, Gardner’s services are strategically located to ensure adequate coverage in the region and areas with the highest needs. Gardner provides a full range of medical services including pediatrics, dental and vision care as well as a robust program dedicated to mental and behavioral health. Gardner Health Services and its staff are deeply engrained in the community in which they serve and continually strive to go above and beyond to take care of the community and its members. Gardner Health Services is an equal opportunity employer

Job DescriptionSummary Our client is a leading Managed Services Provider (MSP) located in Santa Clara, CA and they are in need of a IT Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities • End-User assistance, • Point person with Windows Desktop related issues, • Assist with Windows Servers, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boarding, • Network Services and Equipment Installation, • LAN/WAN Installation and Maintenance Support, • Network Hardware Support and Installation, • Door card access, wander guard, lighting, HVACQualifications & Requirements, • Having worked with a Managed Services Provider (MSP) in the past is a MUST!, • Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support, • Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja), • PSA (or Ticketing) software experience (i.e. Autotask), • History of network and firewall administration (Sonicwall & Meraki)., • Basic knowledge of network, server, and workstation troubleshooting knowledge., • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic., • A willingness to learn and growEmployment Type: Full time Location: Santa Clara, CA

Job DescriptionSummary Our client is a leading Managed Services Provider (MSP) located in Santa Clara, CA and they are in need of a IT Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities • End-User assistance, • Point person with Windows Desktop related issues, • Assist with Windows Servers, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boarding, • Network Services and Equipment Installation, • LAN/WAN Installation and Maintenance Support, • Network Hardware Support and Installation, • Door card access, wander guard, lighting, HVACQualifications & Requirements, • Having worked with a Managed Services Provider (MSP) in the past is a MUST!, • Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support, • Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja), • PSA (or Ticketing) software experience (i.e. Autotask), • History of network and firewall administration (Sonicwall & Meraki)., • Basic knowledge of network, server, and workstation troubleshooting knowledge., • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic., • A willingness to learn and grow

Job DescriptionJob Summary:The IT Helpdesk Technician will be the first point of contact for all IT-related issues, providing prompt, courteous, and effective technical support to internal users. You'll be responsible for diagnosing and resolving hardware, software, and network problems, escalating complex issues when necessary. Your role is vital in maintaining user productivity and ensuring our IT services align with Ingrasys' operational needs and global IT standards. Key Responsibilities: • First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues., • Troubleshooting & Resolution: Diagnose and resolve common IT problems, including desktop/laptop issues, printer malfunctions, software application errors, and basic network connectivity problems., • System & Application Support: Assist users with common operating system issues (Windows, macOS), Microsoft Office Suite, and other business-critical applications utilized in both office and advanced manufacturing settings., • User Account Management: Create, modify, and troubleshoot user accounts and permissions within Active Directory and other relevant systems., • Hardware & Software Deployment: Assist with the setup, configuration, and deployment of new computers, peripherals, and software, ensuring adherence to company standards., • Documentation & Knowledge Base: Accurately log all support requests, actions taken, and resolutions in the ticketing system. Contribute to and maintain IT knowledge base articles and troubleshooting guides for common issues., • Escalation & Collaboration: Identify and escalate more complex or critical issues to senior IT staff or specialized teams (e.g., System Administrators, Network Engineers) when necessary, ensuring proper handover and diligent follow-up until resolution., • IT Standards Adherence: Ensure all support activities and solutions comply with established global IT policies, procedures, and security best practices., • Customer Service Excellence: Provide consistent and excellent customer service, maintaining a positive and helpful attitude while guiding users through technical solutions and ensuring a positive user experience., • Perform additional responsibilities as needed to support business objectives. Qualifications:, • Associate's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience and certifications (e.g., CompTIA A+, Network+)., • 2+ years of experience in an IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector., • Strong troubleshooting skills for common hardware (laptops, desktops, printers, mobile devices) and software issues, • Familiarity with Active Directory for user and computer management, including password resets and group policy basics., • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi connectivity, VPN)., • Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently to non-technical users., • Strong interpersonal skills and a highly customer-service-oriented approach., • Ability to prioritize tasks, manage multiple requests efficiently, and work effectively under pressure. Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Powered by JazzHR q6iFMAAGuu

Job DescriptionSalary: 90K - 120K USD Company Description Founded in 2024, Nexthop Systems Inc is at the forefront of building high-performance AI infrastructure solutions tailored to meet the demands of the worlds largest cloud operators. Specializing in AI infrastructure hardware and software development, Nexthop is committed to delivering cutting-edge, efficient, and scalable technology that powers the next generation of artificial intelligence. By combining expertise in advanced hardware and software integration, Nexthop enables cloud providers to optimize AI workloads, reduce costs, and improve energy efficiency. About the Role We are seeking a highly skilled and motivated IT Helpdesk and Operations Engineer to join our growing team. This role is pivotal in designing, implementing, and maintaining our IT systems to support our innovative and fast-paced environment. You will work across cloud platforms, security, network management, and enterprise applications to drive efficiency, scalability, and security across our IT operations. Key Responsibilities • Infrastructure Operations & Support:, • Provision and de-provision accounts across all company systems (SSO, email, productivity suites, etc.), • Manage on-prem and cloud-based systems ensuring seamless experiences and productivity optimization., • Providing Level 1 & 2 IT support between IT/AV infrastructure and Lab operations., • Oversee office and remote network setups, ensuring a secure, unified, scalable, and reliable environment for our hybrid workforce., • Security Management:, • Advocate for Zero Trust architectures, advanced threat detection (e.g., CrowdStrike Falcon, Sentinel One), and vulnerability management solutions., • Manage endpoint security using tools like Jamf/Kandji & Intune for unified device management., • Conduct regular security assessments for business systems and user endpoints., • Unified Communications & Collaboration Tools:, • Oversee SaaS services (e.g., Google Workspace, MS 365, Slack, Zoom, Salesforce, Github) and drive initiatives to improve productivity and user satisfaction., • Manage Zoom Room AV systems and conference room setups, including Logitech Rally related hardware., • Project Management:, • Lead large-scale IT projects, such as office build-outs, IT system overhauls, and cloud migrations, ensuring alignment with organizational goals and timelines., • Operational Excellence:, • Develop and maintain IT operations standards, documentation and processes., • Deep dive into Root Cause Analysis of reoccurring IT tickets., • Automate repetitive tasks or workflow with Okta Workflows, Zapier, Python/Bash., • Deliver white glove IT support to leadership team and all other team members. Qualifications • Experience:, • 2-3+ years of IT support and operations experience, with a focus on cloud platforms, security, and enterprise application support., • Proven track record in designing and scaling IT environments in dynamic settings., • Bachelor's Degree in Computer Science, or equivalent combination of education and experience., • Ability to multi-task, independently manage time and execute on-time and at scale, • Technical Expertise:, • Proficiency in Okta, Google Workspace, Meraki, Kandji & Intune, and EDR tools., • Advanced knowledge of networking protocols, firewalls, and VLAN configurations., • Hands-on experience with MDM solutions (e.g. Jamf Pro/Kandji, Microsoft Intune) and SOC2 compliance., • Soft Skills:, • Excellent communication and problem-solving skills., • Ability to collaborate with technical and non-technical stakeholders to deliver results., • Able to work independently and under pressure., • A strong willingness to wear multiple hats and be where ever needed. This role is not eligible for Visa sponsorship

Job DescriptionJob Summary:The IT Helpdesk Technician will be the first point of contact for all IT-related issues, providing prompt, courteous, and effective technical support to internal users. You'll be responsible for diagnosing and resolving hardware, software, and network problems, escalating complex issues when necessary. Your role is vital in maintaining user productivity and ensuring our IT services align with Ingrasys' operational needs and global IT standards. Key Responsibilities: • First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues., • Troubleshooting & Resolution: Diagnose and resolve common IT problems, including desktop/laptop issues, printer malfunctions, software application errors, and basic network connectivity problems., • System & Application Support: Assist users with common operating system issues (Windows, macOS), Microsoft Office Suite, and other business-critical applications utilized in both office and advanced manufacturing settings., • User Account Management: Create, modify, and troubleshoot user accounts and permissions within Active Directory and other relevant systems., • Hardware & Software Deployment: Assist with the setup, configuration, and deployment of new computers, peripherals, and software, ensuring adherence to company standards., • Documentation & Knowledge Base: Accurately log all support requests, actions taken, and resolutions in the ticketing system. Contribute to and maintain IT knowledge base articles and troubleshooting guides for common issues., • Escalation & Collaboration: Identify and escalate more complex or critical issues to senior IT staff or specialized teams (e.g., System Administrators, Network Engineers) when necessary, ensuring proper handover and diligent follow-up until resolution., • IT Standards Adherence: Ensure all support activities and solutions comply with established global IT policies, procedures, and security best practices., • Customer Service Excellence: Provide consistent and excellent customer service, maintaining a positive and helpful attitude while guiding users through technical solutions and ensuring a positive user experience., • Perform additional responsibilities as needed to support business objectives. Qualifications:, • Associate's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience and certifications (e.g., CompTIA A+, Network+)., • 2+ years of experience in an IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector., • Strong troubleshooting skills for common hardware (laptops, desktops, printers, mobile devices) and software issues, • Familiarity with Active Directory for user and computer management, including password resets and group policy basics., • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi connectivity, VPN)., • Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently to non-technical users., • Strong interpersonal skills and a highly customer-service-oriented approach., • Ability to prioritize tasks, manage multiple requests efficiently, and work effectively under pressure. Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Powered by JazzHR jzyuQu1Lbr

Job DescriptionSalary: $70,304 $80,000 (DOE) About Knightscope Knightscope is a security technology company building the Nations First Autonomous Security Force. The Company combines autonomous machines, advanced software, and human expertise to help protect people, property, and critical infrastructure. Knightscopes long-term mission is to make the United States of America the safest country in the world Job Summary The IT Support Analyst is responsible for Tier 1/2 endpoint support, identity and access management operations, MDM administration, and IT security tooling across a 100+ user Microsoft 365 and Okta-integrated environment. The role operates within a structured ITSM framework (Freshservice) and interfaces directly with endpoint protection platforms (SentinelOne EDR, Microsoft Defender), device management infrastructure (Intune, Apple Business Manager), and onboarding/offboarding automation workflows. The position requires demonstrated hands-on experience with both Windows and macOS in a corporate setting, strong documentation discipline, and the ability to triage, escalate, and resolve issues with minimal supervision. About the Role Knightscope's IT team runs a modern, cloud-first stack supporting a hybrid workforce across engineering, operations, and executive functions. This role sits at the center of that stack owning day-to-day endpoint operations, managing the full device lifecycle from provisioning through decommission, and supporting identity workflows tied to Okta SSO and Microsoft Entra. ID. You'll work directly with the Director of IT on infrastructure projects alongside helpdesk operations, including ongoing rollouts of security tooling, AV systems, and IT process automation. The environment is technically demanding, moves fast, and rewards candidates who can self-direct across multiple concurrent workstreams. Candidates who thrive with autonomy, move decisively through ambiguity, and communicate clearly across remote teams will excel here. Key Responsibilities • Serve as Tier 1/2 helpdesk support for hardware, software, and connectivity issues across Windows and macOS endpoints, • Manage device provisioning and deprovisioning via Microsoft Intune and Apple Business Manager; experience with MDM enrollment, compliance policies, and app deployment required, • Own ticket queue management and SLA compliance in Freshservice, • Support onboarding and offboarding workflows including account setup, access provisioning, equipment shipping, and access revocation, • Assist with deployment and maintenance of security tooling (SentinelOne EDR, Okta SSO, Microsoft Defender), • Support AV setup for company-wide events, earnings calls, and executive meetings, • Maintain asset inventory and coordinate hardware procurement with vendors including CDW, • Escalate complex issues to senior team members appropriately and document resolutions in the knowledge base Required Qualifications • 35 years of IT support experience in a corporate environment supporting Windows and macOS endpoints, • Hands-on experience with Microsoft Intune and Apple Business Manager MDM enrollment, compliance policies, app deployment, and device lifecycle management, • Working knowledge of Okta SSO and Microsoft Entra ID user lifecycle management, MFA policy enforcement, app assignments, and access provisioning/revocation, • Proficiency with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Exchange Online) including admin-level familiarity with the M365 Admin Center, • Experience with Freshservice or comparable ITSM platform ticket management, SLA tracking, asset records, and knowledge base documentation, • Familiarity with SentinelOne EDR and Microsoft Defender for Endpoint agent deployment, policy management, and basic alert triage, • Basic networking fundamentals DNS, DHCP, VLAN segmentation, and switch-level troubleshooting in a managed environment (Aruba or similar), • Comfort working with AI-powered tools in a business context including Microsoft Copilot, ChatGPT/Claude for productivity workflows, and AI-assisted ITSM automation (e.g., Freshservice Freddi AI or similar chatbot/ticketing integrations), • Strong written and verbal communication skills; comfortable interfacing with end users and executive staff directly, • Experience with Slack workspace administration, GitHub SSO integration, or Keeper Password Manager a plus, • Exposure to physical access control systems (Brivo) or AV/conferencing platforms (Neat, Logi, ClickShare) a plus, • Associate's degree in Information Technology, Computer Science, or a related field required; Bachelor's degree preferred; equivalent combination of education and hands-on experience will be considered, • One or more of the following certifications preferred: CompTIA A+, Network+, or Security+; Microsoft MD-102 or MS-900; Okta Certified Administrator; Apple Certified Support Professional (ACSP); ITIL Foundation v4 Compensation & Benefits • Base Salary:$70,304 $80,000 (DOE), • Equity:Stock options, • Benefits:Medical, dental, vision, 401(k), paid time off, • Location Requirement:Full-time, on-site at Sunnyvale HQ

Job DescriptionSalary: $25.00 - $30.00 per hour Joseph J. Albanese, Inc. is looking for an IT Helpdesk Specialist to join our team. As a technical resource, you will play an active role in projects and day-to-day helpdesk support services. This position is available immediately and requires the candidate to work in person at the Companys headquarters in Santa Clara, CA. Voted Best Place to Work for the past 7 years in a row, JJA is a dynamic, fun environment with significant career opportunities to further grow and develop professionally. ESSENTIAL DUTIES & RESPONSIBILITIES: • Perform onsite and remote analysis, diagnostics, and resolution of incidents and problems related to end-user and IT systems., • Responsible for troubleshooting workstations, networks (Level 1), software applications, phones, copiers, and other technologies., • Manage technology inventory, including procurement and disposal., • Ensure compliance with all software licensing agreements. Manage and safeguard software media and associated licenses, track software versions, and maintain a centralized log of software usage., • Ensure that incidents are properly resolved before closure or escalate unresolved incidents as necessary. Provide Level 1 support to JJA end users., • Manage and maintain Microsoft Windows desktop applications and systems, including but not limited to Windows workstations, laptops, Windows Server, and Microsoft Office 365., • Provide technical support and consultation services to end-users via a ticketing system, phone, and chat., • Assist customers in identifying, reproducing, and resolving issues., • Identify and escalate priority issues according to customer specifications., • Conduct customer training and demonstrations., • Serve as the liaison between users and server, network, and third-party administrators to ensure efficient incident and problem resolution. NOTE:These duties listed are meant to describe the general scope of the work. Other duties may be assigned based on business needs within the organization. QUALIFICATIONS: • At least 1 year of hands-on experience in computer troubleshooting., • Proficiency in the Office 365 productivity suite (including SharePoint, Teams, etc.)., • Understanding of Windows Networking, including Active Directory Domain Services., • Experience with mobile device management (iPhones and iPads); hands-on experience with AirWatch is a plus., • An associates degree or certificate in information technology is preferred., • Hands-on hardware troubleshooting experience for desktops, laptops, servers, and related devices., • Ability to read and understand technical manuals, procedural documentation, and OEM guides., • Results-oriented problem solver who is well-organized and a team player with strong oral and written communication skills., • Ability to handle changing priorities and manage multiple tasks simultaneously., • Strong customer service orientation., • Bilingual in English/Spanish is a plus. OTHER: • General work environment sitting for long periods, standing, walking, typing, and bending., • Occasional lifting of up to 50 lbs. WHY JOIN JJA Joseph J. Albanese is a family-owned construction business established and based in Santa Clara, California since 1955. With approximately 1000 employees the company has been instrumental in developing Silicon Valley by performing site / structural concrete, demo, grading, and paving for many of the outstanding projects in Northern California. Our core values of Safety, People, Quality, and Truth! JJA utilizes BIM and other cutting-edge technology to verify constructability and to communicate complex project geometries to field professionals. We offer competitive pay and benefits. See some of our highlighted projects on our website at. Joseph J. Albanese, Inc.provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Work Location: Santa Clara, CA; Onsite Work Schedule: Mon-Fri, 35 hours/week Engagement Model: Fixed-term employment; Full-time Estimated Project Duration: 5 months Estimated Start Date: March 2nd, 2026 Language(s) Needed: English (US) Role Summary We are seeking an Onsite Technical Support Coordinator to provide technical assistance to participants and coordinate study equipment distribution in a confidential research study. This role will serve as the primary resource for the participant during equipment pick up and troubleshooting technical issues, offering guidance on software and hardware-related concerns, performing maintenance on hardware, and escalating complex problems as needed. The ideal candidate will ensure a smooth participant experience by delivering clear, empathetic, and effective support across a wide range of technical skill levels. Role Responsibilities * Ensure participants meet study criteria by reviewing registration information, then manage outreach and appointment scheduling for equipment distribution. * Provide remote technical support to study participants, addressing issues related to hardware setup, software functionality, and connectivity. * Manage the checkout and return of study equipment, including verifying participant identity and ensuring all devices are properly documented and accounted for. * Assist onsite with software troubleshooting and escalations. * Guide participants through technical processes in a clear and patient manner, adapting communication style to suit varying levels of technical proficiency. * Gather and handle collected data and report back to the managing team. * Document and track technical issues, resolutions, and escalations in accordance with project protocols. * Collaborate with internal teams to identify recurring issues and recommend process improvements. * Maintain strict confidentiality and adhere to all data privacy and security guidelines throughout the study. Role Requirements * Proven experience in technical support, IT helpdesk, or a related role, preferably involving consumer-facing technologies. * Familiarity with MacOS and familiar with common troubleshooting practices. * Strong problem-solving skills and a detail-oriented mindset. * Experience with survey tools (e.g., Google Forms, Qualtrics, SurveyMonkey) and data cleaning tools (e.g., Excel, Google Sheets, or similar). * Ability to communicate technical information clearly and empathetically to a non-technical audience. * Comfortable working independently and collaboratively in a remote or distributed team environment. * Able to lift 50lbs without assistance. Preferred Skills * Prior experience working on research or user study teams. * Background in handling participant communications or tech setup in a research environment. * Basic understanding of data privacy and handling protocols. * Previous experience in technical support or helpdesk roles. * Familiarity with troubleshooting cameras, connectivity issues, and peripheral devices. * Experience supporting participants in research or confidential projects. DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide. We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains. To learn more about DataForce please visit us at . TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. For more information on the TransPerfect Family of Companies, please visit our website at .

Job Description Who We Are: We are a privately owned leading Managed IT Services company (Managed Service Provider). Since 1997 we have specialized in providing managed IT services and managed security services for our clients. which are made up of small to medium-sized enterprises. We are looking for highly passionate individuals to join our team to help and drive the growth and success of our company. Who You Are: An energetic technically savvy tech professional who is looking to move his/her career upward. You have been a Helpdesk Tech that started at Level 1, 2 and moved up to Level 3. When escalated tickets need a solve you are the go to resource on the team that people come to for coaching. You specialize in providing user support to an array of customers and handling 700+ users, Admin staff and C Level executives from clients with diverse IT infrastructures is a snap for you. Your resume clearly highlights your technical aptitude and mastery of Windows and Apple systems. You aspire to take the next step in your career and have been a back up Junior System Administrator who has worked with Windows servers 2008/2012 in a variety of mixed production environments from Windows 7, MacBooks, MS 365 and Linux networks. You've also worked with file system management, mail servers, Veritas Backup Exec, DLO, Symantec Antivirus server, iPhone and other mobile devices. So here is the Job: This is a new position, to be located at our corporate offices in San Francisco, you work alone sometimes or in small teams and are responsible for establishing, diagnosing, repairing, maintaining, and upgrading hardware and computer equipment. Accomplishing these tasks requires you to remain in contact with colleagues either through telephone, e-mail or face-to-face interaction. Keeping an inventory of various software and equipment as well as issuing these items to other workers also falls under the jurisdiction of desktop technicians.On the System Administration side you will master not only how to set up computer networks for our clients, but are also responsible for monitoring and updating networks, establishing new networks, providing network security, and educating non- network employees on proper computer usage and maintenance. Minimum Requirements • 4 yrs. of prior hands on experience in a similar role, • Bachelors Degree in CS or related field, • Minimum Requirements:, • Knowledge and experience with MacBook support, • Windows 7 and newer versions, • Mobile phone support, • Desktop Support & customer services, • Experience working with MDM such as Workspace One, Mas360 or alike., • Experience working with SSO/MFA such as Okta, OneLogin or alike, • Confident in troubleshooting problems, • Windows 2008 or newer Versions, • Hosted Services such as Gmail and Office 365, • Symantec and ESET Antivirus, • Printing services, • Knowledge of GPOs, • VERITAS Backup Exec., • Hosted VoIP services, Ring Central, Vonage, etc, • Ability to produce clear and concise documentationCompany DescriptionICE Consulting has been providing managed IT Services for over 20 years. We provide end to end IT services, networking, security, virtualization, servers, backup, cloud services (servers and backup), email, database, help desk, voice and more. Since 1996 we have provided IT services to 1000s of SMB & Enterprise companies. Please look us up at Consulting has been providing managed IT Services for over 20 years. We provide end to end IT services, networking, security, virtualization, servers, backup, cloud services (servers and backup), email, database, help desk, voice and more. Since 1996 we have provided IT services to 1000s of SMB & Enterprise companies.\r\n\r\nPlease look us up at

Minimum of 5+ years hands-on IT Helpdesk experience configuring, troubleshooting, and repairing end user devices. The IT Helpdesk Technician II is primarily responsible for supporting end users. Working closely with other IT Staff to manage our helpdesk ticketing system, this position will provide o

We are excited to share a new opportunity for an IT Helpdesk Associate located in. IT Helpdesk Associate Job Duties include:. IT Operations & Support: Run the IT helpdesk, providing both remote and walk-up technical support.

Effectively escalate complex issues to Tier 2 Helpdesk Support or specialized IT teams when necessary, ensuring timely resolution and communication.

IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector. The IT Helpdesk Technician will be the first point of contact for all IT-related issues, providing prompt, courteous, and effective technical sup

Job Description Hitec Power Protection Inc. is presently accepting applications for experienced Industrial Power Generation Service Technicians for the US West Coast region, in multiple locations: San Jose, CA, Los Angeles, CA, and Chandler, AZ,. Hitec Power maintains Rotary Uninterruptible Power Systems (Backup Power), provides great customer service, and operates an emergency response service 24 hours a day. Main activities: • The ability to perform corrective and quarterly preventative maintenance programs on all machines (APM, SPM, QPM) for both mechanical and electrical systems., • Troubleshooting and diagnosing emergency repair procedures of AC/DC controls *. (Highly Desired), • Being able to use monitoring software, SCADA/PLC software for trouble shooting with helpdesk assistance., • Must be available for on-call rotation., • Provide technical support to customers, sister companies, distributors, and agents., • Reading and understanding wiring diagrams and schematics., • Support and Manage subcontractors during onsite work., • Working independently with minimal daily supervision., • Providing excellent customer service to internal and external customers., • Minimum of 3 years' experience in power generation industry or transferable field., • Industrial electrical background and/or knowledge (Highly Desired), • Ability to read and understand technical drawings (Highly Desired), • Valid driver’s license required, with good driving record., • Passport or ability to acquire one., • Use of electrical testing equipment (Multimeters, Insulation testers, etc.) (Highly Desired), • Excellent communication, reporting, and technical skills, • Intermediate or higher-level computer skills., • Overnight and Extended Travel Required (up to 2 weeks), Short notice., • Available for on-call rotation schedule., • Willingness to learn and improve skills., • Ability to lift 70lbs., • Ability to stand for long periods of time., • Pay Range $32-$36 an hour based on experience., • Guaranteed 40Hrs a week, • Provide Quarterly On-Call pay in addition to salary, • Travel Pay and Pier Diem, • Provided Health Care (Medical, Dental & Vision), • Company Vehicle, • Retirement Plan with match, • Paid Time Off (Vacation, Sick & Holidays)

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Monday-Friday from 7:45am-4:15pm .Acacia Clinics is a leading mental health provider dedicated to restoring hope and renewing lives through cutting-edge neuroscience and compassionate care.We specialize in advanced treatments like accelerated TMS treatments, conventional TMS treatments, and esketam

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations.We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude.The perfect fit for our team are individuals who are self-motivated, dependable and able

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from cu

Enterprise - JobID: 546865 [Reservation Agent / Front Desk] As a Customer Service Rep at Enterprise, you'll: Take incoming calls- reservations, rate quotes, questions, etc; Provide information and resolution for customers; Manage outgoing calls for callback management, A/Rs and miscellaneous calls a

PrideStaff - - Responsibilities: Answer inbound calls from customers; Provide product information on customer orders; Resolve customer concerns and complaints; Provide follow-up calls to customers; Research information using multiple resources.