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Our Client needs a Senior Computer System Analyst to join their team in Scottdale, AZ. Due to the nature of work performed within client facilities, U.S. citizenship is required. This role will me mostly on-site with some remote work available to the right candidate. As the Senior Computer System Analyst, you’ll perform IT functions such as design, analysis, evaluation, testing, debugging and implementation of applications programs supporting company business processes and operations. You’ll also analyze, install, acquire, modify and support operating systems, database or utilities software. Basically, you’ll plan, conduct and direct the analysis of business problems to be solved with automated systems. With a partial focus on Systems Administration, we’ll expect you to oversee Red Hat LINUX, UNIX, or Windows OS command line administration along with Trusted Network Environment (TNE) Pitbull command level administration. You’ll also manage command line troubleshooting of OS and associated hardware/software. As the Senior Computer System Analyst, you’ll also focus on System Networking, which will include providing day-to-day communication/network security operation and maintenance of multiple secure network infrastructures. Essentially, you’ll troubleshoot network architectures consisting of multilevel access and multilevel security platforms supporting both CONUS and OCONUS sites. We’ll require you to configure, install, and troubleshoot Cisco routers, switches, VOIP systems, video teleconferencing, and various other network and telecommunication components. You’ll also troubleshoot and/or install 10/100/1000 Base T and fiber optic wiring as needed in support of network systems. ROLE AND POSITION OBJECTIVES: As a Senior Computer System Analyst, you’ll be a member of a cross functional team responsible for ensuring virtual machines and applications run successfully within a PaaS (Platform as a Service) environment. You will be responsible for new installation and deployment of Platform as a Service systems, to include monthly systems updates and troubleshooting application or VM issues. Needed Skills: • Red Hat Enterprise Linux, • VM management, • Containerized services, • Tiered helpdesk experience, • Hands on experience with UNIX/LINUX, • Clear understanding of routing protocols, TCP/IP protocols, security requirements and network communications, • Likes troubleshooting and solving problems, • Wants to get hands-on experience with a lot of different applications/software, • Wants to improve user experience and overall product performance, • Developing familiarity with applicable DISA, IC, and coalition security requirements documents such as STIGS, • Clear understanding of CISCO Routers, Switches, WAN Protocols (EIGRP), QOS, LAN and Data Center Protocols (Spanning -Tree, Fabric-enabled technologies, VoIP to support Data, Voice and Video), • Clear understanding of VTC systems to include Tandberg and Polycom, • General familiarity with DMVPM, • Hands-on configuration experience with KG-175’s Workplace Options: This position is NOT a remote opportunity. This position is hybrid with majority in-office support, some room for telework.

IT Support Specialist Location: Hybrid — Phoenix, AZ or Dallas, TX Employment Type: Full-Time Department: IT / Operations About TurboVets TurboVets builds the technology infrastructure that helps America’s veterans get faster, fairer access to care. Our systems power the people who serve that mission — every device, login, and network connection keeps the company running smoothly. We operate on three principles: ownership, precision, and mission. If you take pride in reliable systems and thrive in high-accountability environments, you’ll fit right in. The Role We’re hiring an IT Support Specialist to own on-site IT operations across our U.S. offices. This isn’t just a helpdesk position — you’ll build and maintain the systems our teams rely on to move fast and stay secure. You’ll handle onboarding, device management, and access control across our cloud and SaaS ecosystem. You’ll partner with Operations, Engineering, and People to keep infrastructure tight, documentation clear, and every employee supported. As TurboVets scales, you’ll help shape IT processes, security standards, and automation systems that support a growing national team. What You’ll Do • Run onboarding and offboarding end-to-end: hardware, credentials, access, and security., • Automate the onboarding process wherever possible to increase efficiency and consistency., • Manage device health and compliance through Sophos and JamfNow in a Mac-first environment., • Maintain SaaS and cloud access across AWS, O365, Cloudflare, Copilot, Cursor, 1Password, AWS, and Google Workspace., • Configure and manage Cloudflare WARP VPN for endpoint and network integrity., • Administer Google Admin Console: group permissions, SAML SSO, OAuth app controls, to include OKTA (to later be implemented)., • Support Google Cloud API and service account access (Maps and related integrations)., • Oversee Slack administration — app integrations, channel membership, archiving, and vendor access., • Partner with Operations to maintain asset tracking, hardware returns, and policy documentation., • Extremely organized IT Dev Ops organization, passing quarterly 3rd party audits, to include documentation, visual diagrams of environments and configurations., • Drive process improvement in collaboration with the DevOps team and strengthen security hygiene across the IT environment. Constantly learning, adjusting and finding things to improve, implement, organize and structure., • We seek the most organized, structured, detailed and documented environment as a 50 person company, soon to turn into 150 in 6-9 months. What You Bring • 3–5 years of experience in IT support or systems administration., • Proficiency in Google Workspace administration and MDM tools (JamfNow or equivalent)., • Understanding of SAML, OAuth, and SSO frameworks., • Familiarity with AWS IAM, Cloudflare access management, and SaaS security practices., • A methodical, detail-oriented mindset., • The ability to translate technical issues into clear, actionable communication., • Calm under pressure and dependable when it matters most. The Environment This is a hybrid role in Phoenix embedded within a growing national team. You’ll work closely with both local and remote staff across North America, ensuring our operations run smoothly across the country. Expect autonomy, accountability, and a high degree of trust. TurboVets Culture Code • No Laziness — Ever. We move with urgency, ownership, and pride., • Massive Initiative. Don’t wait to be told — see the mission, act on it, and make it happen., • Elite Work Ethic. We outwork, outthink, and outperform anyone in our space., • Mission First, Always. Every action connects to serving veterans and transforming readiness across the nation., • All-In Team Players. No silos, no ego — just unity, trust, and relentless collaboration., • Hustle Is Our DNA. We don’t clock in; we commit. We run toward problems and deliver solutions fast., • Fire in the Belly. Passion, intensity, and accountability drive every move we make., • No Excuses. We execute — no “can’t,” no “later,” no shortcuts., • Uncommon Standards. We do what others won’t; excellence is the baseline., • Driven by Impact. Every contribution must move the mission forward — measurable, meaningful, unstoppable., • Trust & Loyalty. We earn it daily through results, reliability, and integrity., • Honor the Team. We are a brotherhood and sisterhood of purpose — no politics, just performance., • Be Different. TurboVets is not “normal.” We attract those who want to build something historic, not comfortable., • Arizona’s Most Relentless Team. We set the pace. We define the standard. We are the outliers that make the mission real. Compensation We offer competitive U.S. market pay, early-stage equity participation, and unlimited PTO. Our benefits package includes comprehensive health, dental, and vision coverage, along with paid holidays and sick leave. At TurboVets, we emphasize ownership over oversight — giving you the freedom to make decisions and the trust to execute them. You’ll be part of a mission-driven environment that values execution, personal growth, and meaningful impact over bureaucracy. Apply If you take pride in clean systems, secure workflows, and being the person everyone knows they can count on, we want to hear from you. Send your resume and a brief note explaining how you approach IT ownership in a fast-paced environment.

Ensure inventory kept up to date for assets falling under the Help Desk team's areas of responsibility. Experience with helpdesk ticketing systems (SolarWinds WHD, Service Now, Cherwell, etc. Interact with MTY Group Help Desk teams in other locations to support the continued integration of key syste

Minimum of two (2) years of IT Help Desk or technical support experience, including supervisory or team lead experience preferred. Experience using IT helpdesk ticketing systems (preferably JIRA) and supporting VOIP systems (preferably Crexendo). Associates degree in Computer Network Services Techno

Safeguard sensitive HR data through effective privacy configurations and audit readiness. Minimum 3 years of experience in Oracle HCM Cloud Security, within Core HR, Recruiting, Absence, Performance, Compensation, HR Helpdesk, and reporting. To make an accommodation request, please contact HR@us.

IT support, helpdesk, or desktop support. JARS Corporate team as a Help Desk Technician!. Respond to help desk tickets and resolve issues via.

Join Our Team at Native American Connections!.Native American Connections (NAC) is a nonprofit organization dedicated to improving the lives of individuals and families through affordable housing, behavioral health, and community development services.For over 50 years, we have proudly served Native

IT consulting client in Scottsdale, AZ.This is an onsite opportunity where you will provide frontline IT support to multiple clients across various industries, troubleshooting technical issues and ensuring seamless IT operations.The ideal candidate has experience with.Microsoft 365, Active Directory

Provide Level 2/3 IT Helpdesk support and respond to client issues, ensuring efficient resolution for Windows, macOS, and mobile devices (iOS/Android).

I have a couple of positions for HelpDesk Technician with State of Arizona that we are currently working on, and I would like to know if you are in the market and looking for job opportunities.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description Job Title: IT Operations Lead ROLE PROFILE SOURCE Global, an Arizona-based company that designs, develops, manufactures, sells, installs and manages solar-powered water-from-air drinking water systems, is seeking an Information Technology team leader with an emphasis systems and network management and security to join our high-growth team. The successful candidate will be comfortable in an early-stage company environment, will operate as a team player and leader, take a hands-on approach, and be passionate about his or her work. The Director of IT lead the IT team, manage IT vendor relationships, lead the development of company network and information security infrastructure and help manage the implementation of new IT solutions. The successful candidate will be able to ensure maintenance of reliable and secure systems, provide direct end-user support, and lead planning of future systems requirements. In this role, you will: • Have the primary responsibility to maintain the company’s network and associated software services, • Act as primary administrator for company systems, • Provide advice to all departments on IT solutions that help achieve business objectives, • Develop and implement required network infrastructure improvements and expansions as required, • Develop, implement and maintain all information security systems, policies and procedures, • Act as the primary administrator to keep distribution lists up to date, • Manage the company’s IT budget and ensure spending is both appropriate and optimized with all IT vendors, • Manage the IT team members, including in our international office in Malaysia, • Support all related website activities, including DNS maintenance, domain management and website development and maintenance, • Analyze complex business needs and assesses active IT systems to recommend appropriate use of information systems, • Drive policies for data security, backups, and disaster recovery and implements such policies, • Safeguard information system assets by identifying and solving potential and actual security problems, • Protect system by defining access privileges, control structures, and resources, • Recognize problems by identifying abnormalities; reporting violations, • Manage external vendors/subcontractors as needed, • Manage cloud-based services including e-mail, file storage, etc., • Manage all software licensing and asset tracking THE IDEAL CANDIDATE The ideal candidate excels is someone who embraces a mentality of “Yes, If.” They’ve got grit and tenacity and are ready to jump in and do whatever it takes to get the job done. They also will have… • At least 5 years of experience in IT systems and network management;, • Strong understanding of networking protocols, Backup/Disaster Recovery Solutions, Business Continuity and Redundancy Plans, Information Security systems and procedures, and Helpdesk Ticketing and Management;, • Proficiency with Microsoft administration tools (such as Azure and Powershell) and with AWS administration;, • Experience managing IT budgets and vendors;, • Proven track history of upholding security policies and response plans in high pressure situations;, • Willingness to take calculated risks and think outside the box when systems are down and time is critical;, • Demonstrated ability of time management with strong organizational skills;, • Excellent communication (oral and written) skills;, • Ability to handle confidential and sensitive information with integrity;, • Strong work ethic, ability to learn quickly and adapt to change;, • Ability to foster working relationships with a diverse userbase;, • Hands-on team player who possesses a can-do attitude;, • Self-starter with ambition to see initiatives through REQUIREMENTS • College diploma or university degree in the field of IT or Computer Science or 4 years of equivalent work experience., • Office 365 administration experience., • Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS., • Active Directory knowledge is a plus., • RMM, PSA, and BDR experience., • CompTIA Security+ and CompTIA Network+ preferred The typical work schedule is Monday-Friday, 8AM-5PM. Some overtime and weekends may be required when targets are not achieved or when system maintenance or recovery is required. WHAT WE OFFER: • Competitive medical, dental, and vision plans, • Paid Time Off (PTO) and 13 paid holidays, • Employer-paid short-term disability and long-term disability plans, • Employer-paid life insurance ABOUT SOURCE GLOBAL The SOURCE team comes to work every morning with one purpose: perfecting your water and the water of everyone on this planet. Together with our customers, our partners, and our team, we are transforming the human relationship with water. Our Vision Perfecting water for every person, every place Our Mission Making drinking water an unlimited resource Our Product We designed SOURCE: a HydropanelTM that meets the drinking water needs of the more than seven billion people on earth. Applying thermodynamics, materials science, and controls technology, SOURCE needs only sunlight and air to make drinking water each day at homes, schools, offices and more.

Job Description Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: * Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. * System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. * Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices. * User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. * Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. * Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. * IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. * Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. * User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. * Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: * Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). * 3-5 years of experience in IT support or system administration, preferably in a corporate environment. * Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications. * Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. * Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). * Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. * Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: * Experience with ConnectWise * Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). * Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). * Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights * Competitive benefits package, including medical, dental, vision, and life insurance * 401k match * Flexible PTO * 10 Holidays including your Birthday and a Floating Holiday! * Gym reimbursement * Amazon Prime reimbursement * 40 Hours for Volunteer Time * Paid Maternity and Paternity leave * Paid certifications * Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws. Powered by JazzHR 5ccaeddGZH

Job DescriptionSummary Our client is a leading Managed Services Provider (MSP) located in Scottsdale, AZand they are in need of a IT Helpdesk Support Level I. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities • End-User assistance, • Point person with Windows Desktop related issues, • Assist with Windows Servers, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boarding, • Network Services and Equipment Installation, • LAN/WAN Installation and Maintenance Support, • Network Hardware Support and Installation, • Door card access, wander guard, lighting, HVACQualifications & Requirements, • Having worked with a Managed Services Provider (MSP) in the past is a BONUS!, • Three (2-3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support, • Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja), • PSA (or Ticketing) software experience (i.e. Autotask), • History of network and firewall administration (Sonicwall & Meraki)., • Basic knowledge of network, server, and workstation troubleshooting knowledge., • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic., • A willingness to learn and growEmployment Type: Full time Location: Scottsdale, AZ

Job Description iSeries System Admin HIGHLIGHTS Location: Phoenix, AZ Position Type: Direct Hire Hourly/Salary: up to $85k/yr. W2 BOE Residency Status: US Citizen or Green Card Holder ONLY Our client is looking for an iSeries System Admin to join their team! Our client is looking to find a motivated and detail-oriented Junior iSeries System Administrator to join their group! The right candidate has excellent interpersonal skills, enjoys working in teams, and has a strong desire to learn and develop their technological experience. For this role, they are looking for a driven self-starter to effectively communicate with key stakeholders, as well as internal team members. The goal of this position is to maintain maximum availability of their IBM server environment. As the Junior Admin, you will work with your manager and be responsible for the daily operations of the IBM servers (AS400). This position would be perfect for someone who may be an iSeries operator looking for more career growth or someone that was an iSeries admin in a past life looking to get back in the field. If you're a proactive problem-solver with a passion for technology and a desire to learn and grow in a dynamic IT environment, we encourage you to apply. Responsibilities: • Include operating and monitoring the companies three IBM LPAR'S., • Develop, document & maintain procedures for system utilities such as BRMS (backup/restore) CMOD (Imaging) Go Anywhere (Secure File Transfer) Mimix (Replication Software) SEA (Exit Point software), • Identify technical innovation & process improvement opportunities, recommend solutions to improve performance and/or reduce cost., • Monitor and manage the IBM LPAR'S nightly & quarterly backups., • Experience with operating system upgrades, PTFs, Technology refresh, & Cumulative PTF packages. Knowledge of license key management & Digital certificate manager., • New user set up & removal, including security of system profiles., • Monitor & respond to helpdesk tickets involving iSeries questions or problems., • Have basic knowledge & understanding of system journaling, maintain replication between production and HA system using Mimix replication software., • Perform quarterly system rolls to our backup system offsite using our replication software, • Ability to work non-business hours when issues arise. Qualifications: • 3 to 5 years’ experience working with iSeries, • Manages multiple projects effectively, • Collaborate easily with co-workers and work well independently, • Possess excellent communication and inter-personal skills, • Perform effectively despite sudden deadlines and changing priorities, • Proven ability to identify, analyze, and solve problems, • Highly reliable self-starter; can be counted on to complete assignments, • Proven competence in working with others in a team effort, • Basic knowledge in Windows applications and Windows system knowledge Company DescriptionWho We Are GTN is the leader in technical staffing, leveraging innovation to drive next-generation recruiting to Fortune 2000 companies. What We Do We provide Scalable Technical Staffing solutions encompassing SOW, staff augmentation, and direct hire placement for Fortune 2000 companies, with niche service offerings in Cyber Security, Digital, Field Services, and Professional Services. Our recruiting teams are specialized, certified, and have endured rigorous technical boot camps and ongoing required educational courses and meetups. What Proof We Have We have experience in scalable IT Staffing since the year 2000. Our IT experts have helped Fortune 2000 corporations embrace the cybersecurity and digital space, with many of our experts remaining on contract with clients for 8+ years. Our staffing experts have been engaged to speak at cybersecurity conferences, and our teams are certified and specialize in divisions focused around cyber, digital, field, and professional services. Why People Want It Our valueWho We Are\r\nGTN is the leader in technical staffing, leveraging innovation to drive next-generation recruiting to Fortune 2000 companies.\r\n\r\nWhat We Do\r\nWe provide Scalable Technical Staffing solutions encompassing SOW, staff augmentation, and direct hire placement for Fortune 2000 companies, with niche service offerings in Cyber Security, Digital, Field Services, and Professional Services. Our recruiting teams are specialized, certified, and have endured rigorous technical boot camps and ongoing required educational courses and meetups.\r\n\r\nWhat Proof We Have\r\nWe have experience in scalable IT Staffing since the year 2000. Our IT experts have helped Fortune 2000 corporations embrace the cybersecurity and digital space, with many of our experts remaining on contract with clients for 8+ years. Our staffing experts have been engaged to speak at cybersecurity conferences, and our teams are certified and specialize in divisions focused around cyber, digital, field, and professional services.\r\n\r\nWhy People Want It\r\nOur value

Job Description Reports to: IT Support Manager Pay Rate: 40,000 – 60,000 Annually Duties and Responsibilities * Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment. * Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications * Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned * First level identification and escalation of Major Incidents using the approved IT escalation processes * Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT * Assist in creating knowledgebase articles, checklists, FAQs and End User training. * Follow all standard service desk policies and procedures. * Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment * Willingness to learn industry specific and proprietary management systems * Perform network administration functions, user account permissions, Active Directory changes * Follow up with clients to ensure resolution is complete and satisfactory * Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures * Collaborate with peers to form technical solutions * Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company * Additional responsibilities as assigned * Must possess reliable transportation and be willing to travel to customer sites as needed Capabilities/Competencies * Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above. * Minimum of 2 years in a customer service role within an IT support team. * Thorough knowledge of all Windows server and desktop operating systems * Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange * Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration * Ability to provide remote desktop support to customers. * Ability to use remote support tools like VNC, LogMeIn, RDP, etc. * Ability to multi-task and maintain good communication is a must * Solid organizational skills and be strong attention to detail. * Excellent written and oral communication skills. * Excellent problem analysis and solving skills. * The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required. * Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis. * Must be able to learn quickly and be very self-sufficient with limited training required. * Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner. * Self-starter, dependable and accurate in completing tasks with strong attention to detail. * Demonstrated ability to multi-task and work independently with minimal supervision. * Adhere to internal IT Policy and Procedures as it relates to helpdesk operations. * Independent, self-starting attitude with the willingness to share knowledge. * Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or issues. * Ability to function effectively in a fast-paced environment Desired Skills & Experience * 2-4-year degree in a Technical field * Minimum of 1 year in the hospitality industry * IT related certifications preferred – e.g. A+, Network+, Security+, ITIL or MCP. * Understanding of basic ITIL principals preferred. * Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based. * Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ability to remotely troubleshoot connectivity issues for end users. * Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN. * Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration. * Knowledge of Active Directory and application-based user account management.

Job Description We are seeking a proven and proactive Manager, Network & Systems Operations, to lead a small, high-impact technology team. This is a management role first, focused on setting direction, driving accountability, and ensuring operational excellence across network, systems, and infrastructure functions. The ideal candidate brings a strong technical foundation and understands how to engage directly when needed, but their primary responsibility is to lead the team, align with stakeholders, and deliver results. Success in this role means building clarity, maintaining standards, and developing both people and process by working across departments to scope, plan, and deliver technical projects with defined outcomes and timelines. What You Will Do: Team Leadership & Development • Lead and develop the network, systems, and integration operations team with a focus on clarity, accountability, and high performance, • Provide direction for core systems operations, stepping in during critical issues when needed, • Set infrastructure priorities in coordination with Strategic Technology Operations and Helpdesk leadership, • Enforce sustainable change management practices with a focus on risk mitigation and clear communication, • Ensure quality documentation and process adherence across systems, hardware, and software, • Oversee disaster recovery readiness through robust DRaaS implementation and regular testing, • Build and manage strong relationships with key partners including hardware vendors, MSSP, SOC provider., • Proven leader with a strong operational mindset, experienced in guiding infrastructure teams, prioritizing effectively, driving accountability, and delivering results in fast-paced environments., • Technically proficient in Cisco networking (routing, switching, UCS/FlexPod), NetApp, Aruba Wireless, Palo Alto firewalls, and DRaaS solutions, with hands-on capabilities when needed., • Skilled in vendor management and collaboration, particularly with MSSPs, SOC providers, and infrastructure partners, ensuring strong external partnerships and service delivery., • Adept at change management, access control, and maintaining clear, thorough operational documentation to support stability and compliance., • 5+ years of experience leading network and systems operations in enterprise or multi-site environments, with a focus on infrastructure and IT services., • Strong leadership background with a track record of owning processes, driving operational accountability, and guiding high-performing teams., • Hands-on expertise in Cisco networking (UCS, routing, switching), VMware, NetApp, Aruba Wireless, Palo Alto firewalls, and DRaaS solutions., • Skilled in implementing change management, access control, and maintaining clear documentation standards to support security and efficiency., • Proven success managing vendor relationships, including MSSPs and SOC providers, ensuring effective and secure service delivery., • Preferred: Bachelor’s degree in Information Technology or a related field; certifications such as CCNP, ITILv4, or CISSP., • Preferred: Experience in sports, live entertainment, or venue operations.

Job Description Cranial Technologies is the only company in the world completely dedicated to researching, diagnosing, and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagiocephaly experts. Cranial Technologies has been a leader in plagiocephaly, helping babies for over 35 years! We are a growing company with over 100 clinics throughout the US, including our manufacturing facility in Chandler and our Corporate headquarters in Tempe, Arizona. We currently have over 800 employees and continue to grow. We are accepting applications for an IT helpdesk technician at our headquarters in Tempe. This role is a "tier one" level role, focusing on: assisting end users with issues that will come in via phone, ticketing system, or teams chat; response to emergent situations; imaging and configuration of new computer systems; and projects as assigned. Support is provided over the phone, Teams chat and remote desktop connections. In this role, you will be joining a supportive team with many opportunities for advancing your skillset. The ideal candidate for this role will possess strong communication skills, excellent customer service, and must be comfortable organizing and managing multiple priorities at any given time. The candidate must be able to work early morning shifts to support clinics in the Eastern Time zone. This is an on-premise only role. Technical Requirements: • Experience supporting Windows 10/11., • Familiarity with imaging., • Setup of new computers as well as break/fix support., • Active Directory / Entra ID knowledge., • Troubleshooting of network connectivity., • Documentation of work within our ticketing system., • Assist in creation and updating knowledge base articles., • Contact vendor technical support for warranty and repairs., • Help maintain software and hardware inventory., • Provide telephone and remote support to end-users., • On call as needed (in general, one week each month and we receive few calls during off hours)., • Assist with other technology projects as assigned., • Office 365 management experience is a plus., • Ensure HIPAA compliance is maintained. Skill and Education Requirements: • 1-3 years of recent, similar experience., • A+ certification is a plus., • Associate degree in information technology or related field highly desired., • Proficient knowledge of all desktop hardware, software, and applications., • Excellent problem-solving skills., • Ability to multitask, prioritize, and accomplish all given tasks in a timely manner., • Professional demeanor with a positive attitude, • Superior customer service and communication skills., • Ability to thrive and contribute to a positive team environment., • Must be self-motivated., • Ability to lift 50lbs. Benefits Package for Cranial Technologies: • Medical, Vision, and Dental Insurance, • 401k Retirement Plan with a Company Match, • 5 Weeks Paid Time Off + 7 Paid Company Holidays, • Life Insurance, • Short/Long Term Disability Insurance, • The salary range for this position is $40,000 - $55,000 and is dependent on the applicant's relevant skills and experience. Applicants must be authorized to work for any employer in the U.S. We are currently unable to sponsor or take over sponsorship of an employment Visa currently. You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed, you should receive an update on your status via email. Please keep an eye on your spam and junk mail. Please make no phone calls regarding the position. If you are unable to submit your application, please email the recruiting department at for assistance.

Job Description Reporting to the Technical Support Manager, the successful candidate will work as a Technical Support Specialist within the MTY IT Department. This entails the effective administration, maintenance, and support of MTY end-user hardware, software, and associated peripherals, in a timely and professional manner and in accordance with established service levels. The selected candidate may also be assigned to support other IT teams according to need. Equal Opportunity Employer M/F/D/V Key Responsibilities • Support the day-to-day technology needs of MTY Group employees as a member of the Help Desk team, including maintenance and support of end-user hardware, software, mobile devices, and associated peripherals., • Use the ticketing system to ensure that requests, changes, and incidents are handled according to agreed-upon procedures., • Ensure printers are properly maintained and that supplies are in stock., • Support facilities and security devices such as badge readers, cameras., • Ensure hardware and software remains current and up to date with security patches., • Under the direction of senior members of the team, contribute to the management of critical office systems, servers, and services such as Microsoft 365, Active Directory, DNS, DHCP, VPN, Anti Virus, etc., • Interact with MTY Group Help Desk teams in other locations to support the continued integration of key systems., • Follow existing policies and procedures, and help define, document, and implement new ones., • Ensure inventory kept up to date for assets falling under the Help Desk team’s areas of responsibility., • Work with vendor support teams to resolve issues related to the devices and software managed by the Help Desk team., • Create and maintain support documentation, how-to guides and any other documentation that will help foster self-service support to the extent possible., • Managing assigned projects and reporting on project completion, • Proactively manage personal development, to increase performance levels and provide opportunities for career development., • Other duties as assigned. Required Technical Skills • Minimum 5 years working in a technical capacity supporting users and/or projects, • Expert knowledge of Microsoft Windows desktop operating systems, • Extensive experience with laptop, desktop, and mobile device hardware from various vendors, • Knowledge of disk-imaging technologies used for laptop and desktop rollouts and refreshes, • Basic understanding of Active Directory and Microsoft DNS, DHCP and other related services, • Experience with helpdesk ticketing systems (SolarWinds WHD, Service Now, Cherwell, etc.), • Ability to produce documentation related to implementation, testing and self-help guides, • Experience managing and troubleshooting Microsoft Office, • Experience with patch management tools (Manage Engine, Microsoft WSUS, Shavlik, BigFix, etc.), • Experience with managing and configuring Microsoft InTune, • Knowledge of asset tracking and tagging hardware, • Experience managing Anti-Virus server and client software, • Knowledge of MacOS and iOS operating systems, • Experience managing and deploying Apple devices Nice-to-Have Technical Skills • Experience with application deployment tools (JAMF Pro, Manage Engine, Marimba, SCCM, etc.), • Understanding of networking concepts and technologies (Cisco) Required ‘Soft’ Skills • Professional, friendly, and approachable demeanour, • Demonstrated ability to troubleshoot complex technical problems, • Strong verbal and written communication skills in English, • For roles based in Quebec or New Brunswick, strong verbal, and written communication skills in French, • Ability to work as part of a team, to both provide and ask for assistance when needed, • Keen interest in technology, the IT industry, and related new developments and current events, • Interest in maintaining and improving skill sets, training, and continued personal development Working Environment and Hours: • Normally working a standard work week (Monday to Friday, 8:30am to 5:30pm) in the MTY office you are hired to cover, with additional hours as required. Flexibility is essential as out-of-business-hours work, and weekend work is sometimes required on an ad-hoc basis. Benefits (Subject to Change): • 401(k) matching, including Roth options, • 3 Medical insurance plans, • Dental insurance, • Vision insurance, • Employee assistance program, • Flexible spending account, • Health savings account, • Life insurance, • Short-term disability insurance, • Long-term disability insurance, • Paid time off, • Tuition reimbursement, • Referral program, • Wellness programs, • Hybrid

Job Description Sonoran University of Health Sciences shapes a healthier future by supporting students as they train to excel as healthcare professionals, by enhancing the health and well-being of our patients and communities, and by discovering effective treatments for humanity grounded in the healing power of nature. Our vision is a world that embraces the healing power of nature. Located in Tempe, Arizona, the overall environment is vibrant and dynamic, with passionate students, staff, and faculty. As a private institution, Sonoran University is dedicated to fostering a supportive, inclusive community for all. Sonoran community members embody and promote inclusive excellence (IE*). This includes a commitment to respecting diverse perspectives and continually advancing your understanding and practices around equity, belonging, and support for all students, employees, patients, and our greater community. You will contribute to a campus culture that embraces our core values. Job Description/Summary The Information Technology Technician at Sonoran University is responsible for providing exceptional first-contact technical support and customer service to our diverse community of administrators, faculty, staff, and students. This position plays a critical role in maintaining the day-to-day availability, functionality, and reliability of the University’s IT systems, ensuring that technology supports Sonoran’s mission of advancing health and wellness through education and innovation. The IT Technician installs, configures, and maintains operating systems, software, and hardware across a variety of devices, including desktops, laptops, tablets, smartphones, printers, copiers, and audio/video equipment, and provides technical support for networked and classroom technologies. This role combines hands-on troubleshooting, proactive system maintenance, and end-user education to ensure a high-quality IT experience across campus. Technical Support & Customer Service • Serve as the first point of contact for technology support, delivering timely, friendly, and professional assistance to all Sonoran University employees, students, and guests., • Diagnose, resolve, and document hardware and software issues for computers, mobile devices, and peripherals in both Windows and macOS environments. This includes supporting the University as well as student-owned equipment., • Provide setup and configuration for new workstations, ensuring consistency with Sonoran’s IT standards and security protocols., • Maintain a high level of communication with users throughout the troubleshooting process, ensuring clear explanations and a positive service experience., • Monitor and maintain IT systems to ensure continuous performance and reliability., • Document installations, maintenance, and repairs in the IT Helpdesk ticketing system (JIRA) to maintain service continuity and performance tracking., • Create and maintain knowledgebase articles to promote self-service solutions for common technical issues., • Assist with regular updates, security patches, and configuration changes to ensure all systems remain secure and up to date., • Install, configure, and maintain hardware, peripherals, and software applications as needed across the campus., • Collaborate with IT staff to identify recurring issues and recommend solutions or system improvements., • Partner with third-party service providers and vendors to coordinate repairs and maintenance of Sonoran’s IT equipment., • Support VOIP systems (preferably Crexendo), including user setup and troubleshooting., • Provide technical support for classroom and event AV systems, including projectors, microphones, smart boards, document cameras, and video conferencing platforms such as Zoom and Microsoft Teams., • Assist faculty and staff in operating classroom technology effectively, ensuring smooth delivery of educational content., • Ensure all work performed aligns with HIPAA and FERPA regulations, maintaining confidentiality and security of sensitive data., • Follow institutional IT security practices, including password management, data protection, and access control., • Collaborate with the IT team to support operational needs and assist with minor facilities-related technology integrations as needed., • Contribute to a culture of collaboration, continuous learning, and proactive problem-solving within the IT department., • Perform other related duties as assigned to support the goals of the IT Department and the University. Experience Required • Minimum of two (2) years of IT Help Desk or technical support experience, including supervisory or team lead experience preferred., • Equivalent combination of education and experience may be considered., • Current CompTIA A+ certification or equivalent education and/or experience required; additional certifications (Network+, Security+, Microsoft, or similar) preferred., • Experience using IT helpdesk ticketing systems (preferably JIRA) and supporting VOIP systems (preferably Crexendo)., • Experience with audio/video systems, including projection systems, smart boards, and classroom technology preferred. Knowledge, Skills, and Abilities • Strong understanding of Windows and macOS environments, including installation, configuration, and troubleshooting., • Proficiency with Microsoft Office 365 applications and collaboration tools (Teams, OneDrive, SharePoint, etc.)., • Familiarity with network fundamentals, printers, and peripheral device troubleshooting., • Knowledge of AV presentation technology and platforms such as Zoom and Microsoft Teams., • Excellent customer service, communication, and interpersonal skills, with the ability to work effectively with diverse groups of people., • Proven ability to manage multiple priorities, projects, and competing deadlines in a fast-paced environment., • Strong problem-solving, analytical thinking, and decision-making abilities., • Demonstrated leadership, mentoring, and team coordination skills., • Ability to exercise discretion, maintain confidentiality, and apply sound judgment in sensitive situations., • Detail-oriented with strong documentation and organizational abilities. Other Requirements • Ability to lift or move up to 50 lbs frequently and occasionally handle heavier items with assistance., • Must reside within the Phoenix metropolitan area. Associates degree in Computer Network Services Technology, Computer Services, Information Technology, System Administration or related area or at least 1 year of IT Help Desk or similar support experience. Desired Education/Certifications Current CompTIA A+ certification or equivalent education and/or experience. Any combination of education, training, and experience that provides the required knowledge and abilities. Working Environment Activities are performed in an environmentally controlled office setting subject to extensive periods of sitting, keyboarding and manipulating a computer mouse. Required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling of up to 50 pounds. Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts. Communicate to perform essential functions. Background/Screening All candidates offered a position at SONORAN UNIVERSITY undergo a background and drug screen prior to hire. All employees must show documentation of vaccinations or provide titer results for measles prior to first day of work (unless religious or medical exemption is on file). Employment is contingent upon satisfactory outcome of all screens required of this position. SONORAN UNIVERSITY is an Equal Opportunity Employer committed to a diverse and inclusive workforce. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status. SONORAN UNIVERSITY is a smoke free campus. • Inclusive Excellence is the standard set by an organization to intentionally integrate diversity, inclusion, and equity into its organizational pursuit of excellence. About Sonoran University: Sonoran University of Health Sciences is a non-profit and internationally recognized higher education institution dedicated to shaping a healthier future. Guided by our mission to support students as they train to excel as healthcare professionals, enhance the health and wellbeing of our patients and communities, and discover effective treatments grounded in the healing power of nature. We uphold our core values: We shape the future, we love, we achieve excellence, we are resilient, and we do the right thing. The University’s College of Naturopathic Medicine, College of Nutrition, and School of Mental Health offer evidence-based programs designed to shape a healthier tomorrow by preparing the next generation of healthcare professionals. To serve the University’s mission, the Sage Foundation for Health supports several Community Clinics focused on providing free naturopathic medical care to local underserved communities within the Phoenix Metro area. The College of Nutrition’s Virtual Center for Personalized Nutrition aims to eliminate traditional barriers to nutritional care by providing personalized and evidence-based care delivered at no cost via telehealth. The Ric Scalzo Institute for Botanical Research is a state-of-the-art molecular biology/phytochemistry laboratory seeks to improve therapies for global health concerns by exploring traditional medicine at the cellular, molecular, and cultural level to create novel botanical solutions that support people, plants, and planet. The University’s Clinical Care branch operates two open-to-the-public clinics at the Tempe Campus. The Medical Center provides naturopathic healthcare for a wide range of patients including but not limited to; family medicine, nutrition and digestive health, mental health and well-being, dermatologic conditions, endocrine and auto-immune concerns, and acute symptoms. The Neil Riordan Center for Regenerative Medicine focuses on non-opioid solutions to pain and pain management utilizing treatments ranging from cupping and acupuncture to regenerative injection therapies. The Medicinary is the largest natural pharmacy in Arizona, offering an expansive collection of the highest quality, professional-grade supplements, herbs, and natural health products. Every purchase made at the Medicinary helps support the Sage Foundation and its mission to provide free healthcare to those in need. Nurture your knowledge, visit sonoran.edu Benefits: At Sonoran University, we achieve excellence and shape the future by fostering a workplace where you can thrive and grow! Our benefits go above and beyond to support your health, happiness, and lifestyle. Qualifying employees enjoy comprehensive medical, dental, and vision plans, vacation time, 12 paid holidays, a 401(k) plan with a discretionary match, and employer-sponsored life, AD&D, and long-term disability coverage. Every team member benefits from paid sick time, and exclusive perks like free office visits at our Medical Center and Neil Riordan Center, plus discounts at the largest medicinary in the Southwest — with shipping available! Enjoy a delicious meal our onsite café, or unwind in our fully equipped employee breakroom with a full kitchen, coffee, and new snacks every month. Prioritize your wellness with free personalized nutritional care, a yoga studio, a fitness center, and covered parking. Explore a wealth of knowledge in our library, rock your Sonoran pride on Casual Wednesdays, and be celebrated through our annual Employee Appreciation Day. Want more? Access exclusive deals on attractions, shows, shopping, and more through Tickets At Work and LifeMart. With a flexible hybrid work environment and an inspiring culture, Sonoran University is where passion and purpose meet to create a workplace like no other!

Job Description Role Summary: The Supervisor of Network Services at Visory has a vital leadership role within the company. This position entails managing a dedicated team of Network Administrators and Engineers, aiming to deliver exceptional networking products, services, and projects to our clients. The Supervisor is responsible for overseeing the maintenance of Visory's network infrastructure, tools, and systems that support service delivery, ensuring the seamless operation of core networking, security, remote access, and monitoring platforms. The Supervisor is also expected to be able to perform Network Engineering tasks, to support and work alongside their team where needed. Primary Responsibilities: • Oversee the maintenance and support of internal network (offices, data centers, VPNs, inter-site connectivity)., • Supervise the access, performance, and integrations between various tools and platforms., • Manage network vendor relationships, and coordinate with vendors for system upgrades, patches, and issue resolution., • Participate in security audits and implement best practices to protect internal infrastructure., • Lead and mentor the network services team, fostering a culture of collaboration, innovation, and continuous improvement., • Develop and implement strategic plans for network products and services., • Oversee infrastructure growth and scalability., • Evaluate industry trends and advancements to ensure that network solutions and infrastructure remain cutting-edge and efficient., • Oversee routing, switching, firewalls, and wireless for internal use and interfacing with client networks., • Manage access, performance, and integrations between tools., • Ensure all internal systems and networks are monitored for availability and performance., • Create and maintain SOPs for network systems., • Collaborate with Security and Infrastructure Teams to optimize networks for applications and systems., • Manage a team of Network Administrator and Engineers to proactively monitor and respond to internal and client network issues and work network projects., • Respond to network outages within established SLA's Additional Responsibilities: • Serve as a mentor for the Support Teams and Network Administrators, • Serve as a resource for both client and internal projects as needed, • Maintain internal firewall rules, access policies, and the segmentation between client and MSP infrastructure., • Manage internal VPNs and secure remote access for employees., • Maintain network management systems to monitor internal and Client infrastructure., • Perform proactive maintenance, updates, and lifecycle management on core systems., • Support internal teams (helpdesk, systems, NOC) by maintaining the tools and networks they rely on., • Serve as an escalation point for internal and client-facing network related issues., • Maintain detailed and up-to-date internal network diagrams and documentation., • Manage the internal and client-facing IP space., • Troubleshoot, resolve, and communicate network issues to clients, peers, and leadership teams Requirements for the Role: • Professional level IT Certifications, such as: CCNP, SNSP or equivalent., • Deep knowledge of networking concepts (L2/L3, TCP/IP, DNS, DHCP, etc.), • Hands-on experience with Cisco Platforms such as Catalyst, Nexus, Meraki, Umbrella, etc., • Hands-on experience with Palo Alto firewalls, • Hands-on experience with SASE platforms such as HarmonySASE,, • Hands-on experience with NAC such as 802.1x, ACLs, RBAC, etc., • Knowledge of automation platforms such as Rewst, Ansible and Postman, • Familiarity with Linux, • Knowledge of Windows Server administration, • Familiarity with network monitoring and management tools such as Logic Monitor or PRTG, • Diagnosis skills for complex technical issues., • 3-5 years of experience managing and monitoring enterprise, data center and cloud networks, • 3-5 years of leading teams of Network Engineers and Administrators, • 3-5 years of MSP experience, • Experience with PSA tools such as Connectwise or AutoTask, • Interpersonal skills: such as telephony skills, communication skills, active listening and client-care., • Ability to multi-task and adapt to changes quickly, • Ability to work independently and as part of a team, • Strong documentation and time-management skills, • Service awareness of all organization's key IT services for which support is being provided., • Understanding of support tools, techniques, and how technology is used to provide IT services., • Typing skills to ensure quick and accurate entry of service request details., • Self-motivated with the ability to work in a fast-moving environment., • Ability to travel onsite domestically when needed, • Availability to work in-office 2-3 days a week

Job DescriptionSummary Our client is a leading Managed Services Provider (MSP) located in Scottsdale, AZ and they are in need of a IT Helpdesk Support Level I. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities • End-User assistance, • Point person with Windows Desktop related issues, • Assist with Windows Servers, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boarding, • Network Services and Equipment Installation, • LAN/WAN Installation and Maintenance Support, • Network Hardware Support and Installation, • Door card access, wander guard, lighting, HVACQualifications & Requirements, • Having worked with a Managed Services Provider (MSP) in the past is a BONUS!, • Three (2-3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support, • Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja), • PSA (or Ticketing) software experience (i.e. Autotask), • History of network and firewall administration (Sonicwall & Meraki)., • Basic knowledge of network, server, and workstation troubleshooting knowledge., • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic., • A willingness to learn and grow

Job Description iSeries System Admin HIGHLIGHTS Location: Phoenix, AZ 85018 Position Type: Direct Hire Hourly/Salary: Based on experience ($80 - $85K annual base salary + benefits) Residency Status: US Citizen or Green Card Holder ONLY Our client is looking for an iSeries System Admin to join their team! The right candidate has excellent interpersonal skills, enjoys working in teams, and has a strong desire to learn and develop their technological experience. For this role, they are looking for a driven self-starter to effectively communicate with key stakeholders, as well as internal team members. The goal of this position is to maintain maximum availability of their IBM server environment. As the Junior Admin, you will work with your manager and be responsible for the daily operations of the IBM servers (AS400). This position would be perfect for someone who may be an iSeries operator looking for more career growth or someone that was an iSeries admin in a past life looking to get back in the field. If you're a proactive problem-solver with a passion for technology and a desire to learn and grow in a dynamic IT environment, we encourage you to apply. Responsibilities: • Include operating and monitoring the companies three IBM LPAR'S., • Develop, document & maintain procedures for system utilities such as BRMS (backup/restore) CMOD (Imaging) Go Anywhere (Secure File Transfer) Mimix (Replication Software) SEA (Exit Point software), • Identify technical innovation & process improvement opportunities, recommend solutions to improve performance and/or reduce cost., • Monitor and manage the IBM LPAR'S nightly & quarterly backups., • Experience with operating system upgrades, PTFs, Technology refresh, & Cumulative PTF packages. Knowledge of license key management & Digital certificate manager., • New user set up & removal, including security of system profiles., • Monitor & respond to helpdesk tickets involving iSeries questions or problems., • Have basic knowledge & understanding of system journaling, maintain replication between production and HA system using Mimix replication software., • Perform quarterly system rolls to our backup system offsite using our replication software, • Ability to work non-business hours when issues arise. Qualifications: • 3 to 5 years’ experience working with iSeries, • Manages multiple projects effectively, • Collaborate easily with co-workers and work well independently, • Possess excellent communication and inter-personal skills, • Perform effectively despite sudden deadlines and changing priorities, • Proven ability to identify, analyze, and solve problems, • Highly reliable self-starter; can be counted on to complete assignments, • Proven competence in working with others in a team effort, • Basic knowledge in Windows applications and Windows system knowledge "We are GTN – The Go To Network." Company DescriptionWho We Are GTN is the leader in technical staffing, leveraging innovation to drive next-generation recruiting to Fortune 2000 companies. What We Do We provide Scalable Technical Staffing solutions encompassing SOW, staff augmentation, and direct hire placement for Fortune 2000 companies, with niche service offerings in Cyber Security, Digital, Field Services, and Professional Services. Our recruiting teams are specialized, certified, and have endured rigorous technical boot camps and ongoing required educational courses and meetups. What Proof We Have We have experience in scalable IT Staffing since the year 2000. Our IT experts have helped Fortune 2000 corporations embrace the cybersecurity and digital space, with many of our experts remaining on contract with clients for 8+ years. Our staffing experts have been engaged to speak at cybersecurity conferences, and our teams are certified and specialize in divisions focused around cyber, digital, field, and professional services. Why People Want It Our valueWho We Are\r\nGTN is the leader in technical staffing, leveraging innovation to drive next-generation recruiting to Fortune 2000 companies.\r\n\r\nWhat We Do\r\nWe provide Scalable Technical Staffing solutions encompassing SOW, staff augmentation, and direct hire placement for Fortune 2000 companies, with niche service offerings in Cyber Security, Digital, Field Services, and Professional Services. Our recruiting teams are specialized, certified, and have endured rigorous technical boot camps and ongoing required educational courses and meetups.\r\n\r\nWhat Proof We Have\r\nWe have experience in scalable IT Staffing since the year 2000. Our IT experts have helped Fortune 2000 corporations embrace the cybersecurity and digital space, with many of our experts remaining on contract with clients for 8+ years. Our staffing experts have been engaged to speak at cybersecurity conferences, and our teams are certified and specialize in divisions focused around cyber, digital, field, and professional services.\r\n\r\nWhy People Want It\r\nOur value

Job Description About the Role: We are seeking a highly motivated and energetic Business Development Representative (BDR) to join our growing sales team. This is an outside sales role focused on selling IT managed services to small and mid-sized businesses across the Phoenix metro area. As a BDR, you’ll be the face of our company—meeting with business owners, IT managers, and decision-makers, generating leads, and closing new business opportunities. This is a great opportunity for someone who thrives in face-to-face selling, enjoys being on the go, and has a passion for technology solutions. Key Responsibilities: • Conduct door-to-door prospecting and cold outreach to businesses in the Phoenix area, • Identify, qualify, and develop new business opportunities for IT managed services, including network support, cybersecurity, cloud solutions, and helpdesk services, • Schedule and conduct on-site consultations and product demos with potential clients, • Maintain a pipeline of prospective clients and track activity using CRM tools, • Work closely with the internal sales, technical, and service delivery teams to provide tailored solutions, • Meet or exceed monthly sales goals and KPIs, • 1–3 years of B2B sales experience (preferably in IT, technology, or services), • Proven experience with door-to-door or outside sales is highly preferred, • Excellent interpersonal, communication, and presentation skills, • Self-starter with a strong work ethic and the ability to manage time independently, • Comfortable with CRM systems, Microsoft Office, and basic tech tools, • Knowledge of IT managed services, cloud computing, cybersecurity, or SaaS sales, • Competitive base salary + uncapped commission structure, • Car/mileage reimbursement, • Full benefits (health, dental, vision, PTO), • Ongoing sales training and mentorship, • A collaborative and energetic team environment

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

The Roman Catholic Diocese of Phoenix is seeking a skilled Streaming/IT Technician service provider/freelancer to support the broadcast team for our weekly live televised Mass airing on CW7 across Arizona and across social media.This position is essential for ensuring reliable streaming delivery and

Life Solutions Center Representative (Customer Service Role).Training weeks 1-4 Monday-Friday hours are 9am-5:30pm EST.Week 5 Flexible Hours Monday - Friday 8-hour shift between 9am-8pm EST.After training hours are flexible M-F 10:00-8:00 EST.Estimated Duration (In months):.Banking/Financial, Custom

CenterWell - Phoenix [Medical Office Assistant] As a Receptionist at CenterWell, you'll: Greet patients and visitors, ensuring a welcoming environment; Manage incoming calls, directing them to appropriate departments; Schedule appointments, maintaining an organized calendar; Handle patient records,

Universal Health Services - 9160 E.HORSESHOE ROAD [Medical Office Assistant] As a Receptionist at Universal Health Services, you'll: Answer and respond to incoming telephone calls; Direct calls to the appropriate party; Deliver high quality customer service to visitors in the lobby; Provide and coll

CenterWell - Phoenix [Medical Office Assistant] As a Receptionist at CenterWell, you'll: Greet patients and visitors, ensuring a welcoming environment; Manage incoming calls, directing them to appropriate departments; Schedule appointments, maintaining an organized calendar; Handle patient records,

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Accountemps - JobID: 04730-0013334071-usen [ Accountemps' industry expertise will help you find positions well-matched to your unique skill set and requirements.Above all, we want to help you find a job that makes you happy and allows you to thrive while ensuring you top pay, great benefits and free

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Not sure what skills you will need for this opportunity Simply read the full descri

OfficeTeam - JobID: 00200-0013342786-usen [ Office Team by Robert Half leverages its strong relationships with hiring managers across the globe to not only help you find work, but also coach you through the interview process and provide long-term resources to you while ensuring you top pay, great be

All are encouraged to apply! Join Peckham - WORK.Peckham is a vocational rehabilitation social enterprise.We specialize in providing vocational rehabilitation and training opportunities for people with significant disabilities, and/or other barriers to employment.If you have a disability or other ba

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services.Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs).Completes daily routine tasks and responsibilities to support the C

Medical Receptionist Bilingual - Spanish.Desert Hand and Physical Therapy opened its doors in 1997 with one therapist and an office manager, who shared common goals of providing patients with the best and most qualified upper-extremity care in the Valley of the Sun.Today, Desert Hand and Physical Th

Position Type: Staff Augmentation.Projected Start Date: 10/31/2022.Projected End Date: [End Date].

CommonSpirit Health is building a healthier future for all through its integrated health services.As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and

Act as the first point of contact for outside visitors, vendors, etc.Greets vendors, customers, job applicants and other visitors.May arrange for transportation services when needed.Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required

Become a part of our caring community and help us put health first.The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately.The Receptionist 1 performs basic adm

Deliver world-class IT support to onsite and remote executives.Independently resolve complex, break/fix issues in person or via telephone.Perform installations, replacements, upgrades, and other hardware/software related tasks as needed.Setup and monitor high-priority executive meetings utilizing co

Customer Service Representative.Location: 20618 N Cave Creek Rd, Phoenix, Arizona 85024 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representa

Deliver world-class IT support to onsite and remote executives.Independently resolve complex, break/fix issues in person or via telephone.Perform installations, replacements, upgrades, and other hardware/software related tasks as needed.Setup and monitor high-priority executive meetings utilizing co

Ajilon - JobID: C30624E5-8AFB-4225-8B40-0D6219F94EFB [Administrative Assistant / Secretary] As a Receptionist at Ajilon, you'll: Greet and direct visitors entering the office; Resolve routine administrative problems and answer inquiries concerning activity and operations of department/division; Acce

Position Type (Portal Searching).Act as the first point of contact for outside visitors, vendors, etc.Greets vendors, customers, job applicants and other visitors.May arrange for transportation services when needed.Operates a switchboard typically to route incoming calls and place outgoing calls; pe