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Job DescriptionDescription: Who are we? At OKIN Process, a BPO provider, we take great pride in enhancing our clients' operations. As part of our team, you can look forward to a lively and dynamic atmosphere that prioritizes a people-first philosophy. We offer professional outsourcing solutions that help our clients focus on what distinguishes them in the market by supplying a wide array of front and back-office expertise and resources. We are the trusted partner for our clients in optimizing their business processes. Job Description: Job Type: Salary Pay: $50,000 - $55,000 annually Schedule: Day shift (subject to change based on business needs) Work Location: Hybrid Summary: As OKIN’s IT Administrator, you will be responsible for installing, configuring, and maintaining various infrastructure hardware and software. This role requires a deep understanding of Windows Server operating systems, network administration, cloud technologies and virtualization technologies, as well as leadership and project management skills to ensure the stability and performance of our infrastructure. You will work closely with department heads and IT staff to create and implement computer networks and policies. A successful candidate will have the ability to work both individually and as part of a team while designing, implementing, and managing our communications, ensuring its robustness, scalability, and security. Requirements: Duties Include: • Oversee the installation, configuration, and maintenance of Windows servers, ensuring optimal performance and reliability., • Responsible for configuration, installation, testing, and maintenance of LANs/WANs using switching, routing and monitoring technologies., • Creating user accounts, carrying out backup and recovery functions, and monitoring the performance of servers, • Managing Office 365 environment, • Monitoring, reviewing and analyzing IT Helpdesk tickets and recurring issues/requests, • Proactively make recommendations for prevention and resolution., • Stay current with emerging technologies and understanding of security and networking best practices to offer the best solutions and protection to company systems, • Maintain comprehensive documentation of infrastructure design, configuration, processes, and procedures., • Lead infrastructure projects from inception to completion, ensuring they are delivered on time and within budget, • Manage the daily, weekly and monthly system administration tasks on all network hardware and provide monthly performance reports to the IT Ops manager on systems and application performance, • Produce and maintain appropriate documentation to the defined team standards, ensuring that new procedures are documented in an efficient and timely manner, and that suitable version control is employed., • Coordinate and oversee user accounts creation, monitoring and maintenance, access levels and permissions, and implementation of systems resource use policies in accordance with security policies, procedures and delegations., • Ensure that the organization’s information security policy is adhered to and be responsible for reporting and documenting any security breaches., • Provide first and second line support to End User Support team staff, customers, partners and Senior leadership to solve complex technical issues that are unable to be addressed by other members of the team., • Comprehensive understanding of network and cyber security including configuring, maintaining and onboarding users to VPNs., • Bachelor’s degree in computer engineering, Computer Science, Information Systems, or related technical field preferred, • 3+ years of server maintenance and/or network systems experience, • Understanding of complex network technologies, protocols and services including firewall management (e.g., VLAN, Load balancing, TCP/IP, DNS). FortiGate expertise a plus., • Strong experience in scripting and automation (PowerShell), • Good knowledge of internet security and data privacy principles, • Strong knowledge of virtualization technologies, such as VMware and/or Hyper-V., • Excellent verbal and written communication skills. Ability to convey complex technical concepts to non-technical stakeholders., • Experience with cloud platforms, particularly Microsoft Azure., • Strong knowledge of Active Directory and group policy creation, • Experience managing large-scale infrastructure projects. Familiarity with project management methodologies and tools., • 401(k) matching (4%), • On-Demand Pay, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Disability Insurance, • Life Insurance, • Voluntary Benefits, • Employee Assistance Program, • Employee Discount Schedule, • Flexible Spending Account, • Life Insurance, • Paid Time Off, • Paid Training This is a fantastic opportunity to join our company at a time of exciting growth and change. As member of our developing team, you'll be instrumental in achieving our next period of expansion. If you possess determination, motivation, and a strong desire to succeed, your achievements at OKIN Process will know no limits! Eager to know more? Become a part of our team!

Position Details: Industry: Banking and Finance Job Title: Helpdesk/IT Support Duration: 12 Months + possible extension Location: San Antonio, TX 78245 Hybrid Pay Range: $20/hr - $23/hr Job Description: At least 1-2 years of Helpdesk Experience MS Office Experience VDI Support WIN 10 Experience Good

Qualifications: Should have at least 1-2 years of Helpdesk Experience. Experienced in providing IT helpdesk and desktop support Proficiency with configuration and troubleshooting over the phone as well as efficient in incident management techniques.

Senior Systems Administrator / Helpdesk Manager. AWS SysOps Administrator certification. Get notified about new System Administrator jobs in.

Minimum two years' experience in IT desktop support, customer service, helpdesk, and general technology support.

The ideal candidate will possess a customer-focused mindset, excellent communication skills, and a strong foundation in IT systems and software, along with at least two years of experience in a helpdesk or support role.

The primary duties include taking helpdesk phone calls and tickets from end users and updating software and hardware for all IT equipment.

Participate in the annual plan review and financial education planning process. Company-provided technology, including equipment, helpdesk assistance, client management and financial planning tools.

The WellMed Tech Support Specialist will play a critical role in assisting the WellMed Helpdesk to support WellMed employees with technical issues.

Docushare/Onbase development and administration including creation and configuration of keyword type, document type, user, user group, auto-fill keyword set, DIP, scan queues, capture, workflow, work view, Unity Script, and VB Script.Docushare migration from old to new/target system.MS SQL Server pr

High School Diploma or equivalent Certificate in Computer or IT related area of study or equivalent preferred One to two years industry experience, support center or helpdesk preferred MCSA (Microsoft Certified Systems Administrator) preferred A+ Certification preferred Clearance Requirement: Must p

My client is looking for a Field Technician.The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components.Client provides a good supportive work environment with opport

Job Description Junior Azure Systems Administrator DTSI is seeking a Junior Azure Systems Administrator to be responsible for managing and maintaining the cloud infrastructure on the Microsoft Azure platform for the Air Force electronic Freedom of Information Act (eFOIA) program. This role involves ensuring the availability, performance, and security of Azure resources. The Junior Azure Systems Administrator provides support for the sustainment of the eFOIA production application within the current hosting environment at Cloud One. This requires continuous engagement and clear communication with the eFOIA PMO, eFOIA Functional Management Office (SAF/A6XA), and the hosting environment to perform support services. This critical position directly supports the eFOIA production environment to include the installation, upgrade, configuration, documentation, patching and performance of the eFOIA system. Duties & Responsibilities: • Manage Azure Resources: Oversee the deployment, configuration, and maintenance of Azure services, including virtual machines, storage accounts, and networking components, • Monitor and Optimize Performance: Continuously monitor the performance of resources and implement optimizations to improve efficiency and reduce costs, • Security Management: Implement and manage security measures to protect resources and data including identity and access management, encryption, and ensure compliance with industry standards, • Troubleshooting and Support: Provide advanced troubleshooting and support of the eFOIA program ensuring minimal downtime and quick resolution of problems, • Automation and Scripting: Develop and maintain automation scripts using PowerShell, Azure CLI, and other tools to streamline operations and improve consistency, • Collaboration: Work closely with development, security, and operations teams to ensure seamless integration and operation of Azure services. Provide all system administration support for migration to upgraded virtual servers running the latest Air Force approved version of Microsoft Server software, • Technical Specifications: Monitor operational functionality requirements and build technical specifications and requirements as needed, • System Components: Install, upgrade, configure, document, patch, and monitor the performance of the system components. Troubleshoot, and resolve issues regarding STIG compliance, Security and PKI authentication, mitigation of vulnerabilities derived from security scans, security incident management, and Time Compliance Network Order (TCNO) compliance, • Technical Solutions: Analyze, develop, test and implement elevated technical issues that require long-term fixes and solutions exceeding helpdesk capabilities, • Maintenance Actions: Develop, test, and execute Startup/Shutdown, Backup and Restore Procedures, • Configuration: Modify scripts, code, database queries, and custom applets to correct problems or provide functional capabilities required through the configuration control processes, • Application Maintenance: As necessary, provide major software upgrades, test new patches, administer hotfix solutions and write system and software test reviews, • Helpdesk Solutions: Assisting Tier 1 (SAF-CIO A6X) helpdesk personnel with elevated issues by validating and troubleshooting issues and Tier III via phone and web-based troubleshooting, • Software and Hardware Support: Troubleshoot known and unidentified software/hardware issues for possible solutions prior to elevating issues via trouble tickets to the Cloud One helpdesk, • Advanced Troubleshooting: Liaison with software vendor as needed for advanced troubleshooting, • Customization: Customize vendor supplied applications and databases to meet customer specifications, • Hosting: Coordinate with server hosting organization for sustainment and troubleshooting, • Server Requirements: Interpret, test, and implement security requirements for Microsoft IIS, Microsoft SQL Server, and the eFOIA application while providing server patching, security review, and coordinated server support as necessary, • Test Environment: Build and maintain Cloud One test environment to test, evaluate, document, and support implementation of eFOIA application upgrades, • Compliance: Uphold compliance with all federal and company policies and procedures to include GDPR, HIPAA, and PII., • Automation and Scripting: Maintain proficiency in scripting languages such as PowerShell or equivalent and experience with automation tools and frameworks to streamline cloud operations, • Continuous Learning: Commitment to continued Azure training, best practices, and industry trends, • Training: Participation in relevant continuing education certification programs, • Bachelor's Degree with 3 years of equivalent experience or 5 years of equivalent experience, • On-call/Weekend availability as required by program needs, • In-depth knowledge and proficiency in Azure services, including IaaS, PaaS, and SaaS and efficiency in managing Azure resources using Azure Portal, PowerShell, Azure CLI, and ARM templates, • Strong understanding of networking concepts, including virtual networks, VPNs, and load balancers, • Security and Compliance: Experience with Azure security best practices, including identity and access management, network security, and data protection, • Experience with Microsoft IIS, HTML, and Microsoft SQL Server, • Security Technical Implementation Guides (STIGs) proficiency, • Strong analytical skills to identify and address bottlenecks and other operational challenges, • Excellent verbal and written communication skills to effectively convey technical concepts to both technical and non-technical stakeholders and strong interpersonal skills to collaborate with cross-functional teams and drive initiatives forward, • Active secret security clearance, • DoD 8570 IAT Level II Certification: Security+ Inclusion & Diversity DTSI is an Equal Opportunity Employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Disclosure DTSI is an equal opportunity employer that uses E-Verify to confirm work authorization. Background investigations may be conducted to determine applicant's eligibility for a Department of Defense security clearance. EEOC Know Your Rights Why DTSI DTSI has built an unwavering reputation of delivering cutting-edge IT solutions with a focus on exceeding customer expectations and a relentless drive to be the best in the industry. Our success, undoubtedly, is a direct result of our people. We are intentional in seeking individuals who are hard-working, disciplined, visionary, and approach all tasks and interactions with an attitude of excellence. If this is you, we invite you to join Team DTSI! Benefits • 401(k) Retirement Plan with Employer Contribution, • Paid Vacation Time, • Paid Federal Holidays, • Paid Sick Leave, • Health Insurance, • Dental & Vision Insurance, • Short and Long Term Disability, • Life Insurance, • Supplemental Insurance (Accidental, Hospital Confinement, Cancer Assistance, Critical Illness) If you are unable to use our online application to apply for this position, please use one of the following options to submit your resume and qualifications: Email : with job title in Subject line Mail to our corporate office: DTSI 212 N. Alamo St. San Antonio, TX 78205 Attn: Recruiting - [job title]

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description This position has a hybrid schedule and will be required to be on site at our Bulverde, New Braunfels and San Antonio locations as needed. PRIMARY FUNCTION/RESPONSIBILTY Responsible for providing technical assistance and support related to computer systems, hardware, or software. Manage customer experience for employees and contractors submitting technology-related service requests. Communicate effectively with internal and external customers about the resolution of their service requests. This role blends a unique balance of team leadership, technical acumen, and IT Service Management (ITSM) to enhance service delivery, overall support performance, and operational success of the helpdesk team. ESSENTIAL DUTIES AND RESPONSIBILITIES • Primary dispatch of all incoming tickets between level one technicians, specialists (Cybersecurity Analysts, Infrastructure Engineer, Data team), and IT leadership within the organization, meeting given SLAs, • Collaborate with Tier 1 and Specialists to ensure seamless helpdesk support., • Serve as Tier 2 escalation point for technicians for all IT tickets, including escalating to specialists, and/or leadership when appropriate., • Provide support for escalated service requests and issues related to endpoints, cellphones, software, and other hardware, as determined by IT leadership, via multiple modalities (phone, email, Teams, and in-person) based on the individual preferences of internal and external customers and IT policy and procedures., • Serve as an educational resource for IT Technicians for issues requiring additional troubleshooting., • Communicate all IT requests (written and oral) within an electronic system to track tickets., • Assist in the development and implementation of advanced support documentation and training material., • Communicate with IT leadership regarding potential root causes of influx of tickets or issues as seen across IT landscape., • Escalate high-priority requests appropriately to the Cybersecurity Analyst, IT Infrastructure Engineer, or IT leadership as necessary., • Provide excellent customer service, communicating timelines and next steps on the issue that is being resolved., • Provide feedback to Director of IT regarding areas of improvement and issues that the helpdesk team is facing., • Install, modify, and repair computer hardware and software as needed., • Serve as an internal resource in evaluating hardware issues and appropriate resolutions., • Clean-up/reset computers utilizing scripting, Intune and RMM policy to remove unwanted or unwarranted software, returning to initial system delivery state., • Run diagnostic programs to resolve problems as designated and approved in communication with IT leadership., • Diagnose basic technical problems with endpoint connectivity to Local Area Networks (LAN), Wide Area Networks (WAN), and other systems to provide initial documentation to specialists as needed., • Coordinate the preparation of equipment for new hires and staff transferring internally., • Coordinate the retrieval of equipment for staff that are at the end of their employment with the organization., • Serve as secondary point of contact for Human Resources team for administrative tasks (including but not limited to account shutdown for end of employment, coordination of equipment retrieval, delegations of account changes for internal changes, and new hire set ups (hardware and profiles)., • Set up computers and equipment as requested for routine business needs, • Work alongside the Director of Technology, VP of IT, and specialists to improve the existing posture of the organization, including but not limited to PowerShell scripts, Intune policy, and RMM policy., • Pick up or move light equipment, • Travel as needed (30%) between facilities in San Antonio, New Braunfels, and Bulverde, TX, • Meet and coordinate with vendors and provide them with appropriate access to facilities for service needs., • Work independently on special projects under the direction of the Director of IT and/or VP of IT, • As assigned, act as part of a Cybersecurity Incident Response Team under the direction of the Cybersecurity Analyst and IT management Required: • Associate degree from an accredited college or university in technology or related field., • 2+ years’ applicable IT experience (troubleshooting in software, hardware and network issues), • 2+ years’ experience in Entra/Office 365 Admin centers, • Bachelor’s Degree from an accredited college or university in technology or related field., • 4+ years’ applicable experience, • 1+ years in patch management/policy creation, • Certifications: ITIL v4 Foundations, CompTIA A+, Microsoft and/or Google IT Support Certificate, • Body mobility to stoop, kneel, bend, reach, and walk., • Light to moderate lifting., • Must have the ability to communicate both verbally and in writing., • Must have the ability to give and receive verbal and written instructions (with or without hearing aids)., • Must have fine vision, sustained vision, and peripheral vision (with or without glasses)., • Light and ventilation are found in a typical home setting., • Campuses are smoke-free, except on permitted campuses in designated areas. Supervised by: Director of IT Supervises: N/A

Job Description IT Support Technician Job Summary: We are seeking an experienced IT Support Technician to join our team. This role involves troubleshooting, maintaining, and upgrading hardware, software, operating systems, and network connectivity. The technician will also address printing issues, computer performance problems, and perform computer imaging and equipment deployment. Support may be provided on-site at user locations or remotely. Responsibilities: • Support our division desktop/laptop computers software installation, problem diagnosis/resolution, hardware deployments, and general support of windows systems., • Perform both local and remote support as needed for hardware and software issues., • Requires a high school diploma or equivalent with minimum 5 years of IT experience supporting computer systems., • Training or experience in IT support including computer systems maintenance, software, and hardware installation is required., • Certifications, such as CompTIA A+, Network+, Security+, or Microsoft MSCE, MCTS, MCITP, or MCDST, are desired but not required., • Associates Degree preferred., • Must be detail-oriented, have outstanding communication skills, both verbal and written, and be excellent at multi-tasking and problem-solving., • Crouching, kneeling, reaching, lifting, standing, walking, and sitting for extended periods. Company DescriptionWith 40 years of experience, Tri-Starr Talent is comprised of exceptionally talented and experienced Recruiters, Researchers, Interviewers and Industry Experts. Through in-depth research and one on one coaching, we identify your strengths and match them with positions that allow you to thrive - no excuses. At Tri-Starr, we work for you.With 40 years of experience, Tri-Starr Talent is comprised of exceptionally talented and experienced Recruiters, Researchers, Interviewers and Industry Experts. Through in-depth research and one on one coaching, we identify your strengths and match them with positions that allow you to thrive - no excuses. At Tri-Starr, we work for you.