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Job Description What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As an employee your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Support Center is to deliver a high level of service within their work center in order to support the business. Support Center Core Values: Accountability & Integrity: • Consistently demonstrates integrity in actions and expectations, • Holds self accountable for standards and expectations., • Ensures a quality customer experience by driving fast and friendly service, • Adheres to all local, state, and federal laws and guidelines. Family & Teamwork • Creates unity in the team by building cross functional relationships, • Respond to field operations leaders and other support positions questions and resolves employee issues in a timely manner, • Approaches each day and task with the understanding that business needs change frequently and that the level of service and support must adapt to the changes as needed, • Able to navigate challenging situations and provide appropriate guidance, • Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences, • Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution., • Instills a recognition culture that creates a positive work environment Excellence: • Strategic planner creates short term and long-term strategies for success, • Utilizes systems and tools in order to make appropriate business decisions Empowerment: • Works to identify the strengths and abilities of their team to help others succeed, • Takes ownership of own personal growth and development, • Consistently demonstrates active and timely communication, • Seeks and shares ideas to help others succeed, • Bringing others along, operationally, through use of tools. Required or Preferred Experience: • Must be at least 18 years of age., • High school diploma or equivalent. Position Mission The Technology Support Specialist supports restaurant operations by troubleshooting, maintaining, and resolving technology-related issues across Border Foods locations. This role works directly with restaurant teams and internal partners to ensure technology systems, hardware, and software are functioning effectively and supporting day-to-day operations. This position focuses on timely issue resolution, technical support, and execution of technology initiatives in the field. Core Accountabilities Technical Support & Issue Resolution • Respond to and resolve incoming technology escalations from restaurant field teams, • Troubleshoot hardware, software, and network-related issues impacting restaurant operations, • Coordinate with internal IT teams and vendors to ensure timely resolution of service needs, • Provide follow-up support to restaurants to confirm stability and resolution Field Technology Execution • Support implementation and deployment of technology initiatives in restaurant environments, • Assist with hardware and software installations, upgrades, and replacements, • Help coordinate equipment dispatch and field service support aligned to service needs, • Monitor systems and escalate recurring issues to leadership for further evaluation Documentation & Training Support • Maintain documentation related to supported systems, processes, and common issues, • Assist in developing training materials and guidance for restaurant teams, • Partner with Training and Operations teams to improve technology adoption and reduce service disruptions Operational Support • Collaborate with warehouse and logistics partners to support fulfillment and equipment needs, • Participate in field visits as needed to support troubleshooting and implementation efforts, • Provide on-call support for critical after-hours escalations, including evenings, weekends, and holidays Qualifications • 3–5 years in a technology support or helpdesk environment, • Experience troubleshooting hardware, software, and networking issues, • Experience supporting retail or restaurant technology environments preferred, • Familiarity with monitoring, logging, or ticketing systems, • Strong working knowledge of Windows OS and general computer/networking technologies, • Strong communication skills and ability to work with non-technical users, • Ability to prioritize multiple requests in a fast-paced environment Education • Bachelor’s degree in technology-related field or equivalent experience Personal Attributes • Strong problem-solving skills, • Customer-focused mindset supporting restaurant teams, • Adaptable and comfortable in a fast-changing environment, • Team-oriented with strong collaboration skills, • Self-motivated with ability to work independently Physical Demands: The physical demands for this position are sitting, standing, bending, lifting, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.

Job Description What if the work you did every day kept an entire engineering firm running? At HR Green, our IT team is the backbone of everything we do. From the engineers designing bridges to the planners shaping communities, they all depend on reliable infrastructure to do their best work. That's where you come in. We're looking for an Infrastructure Administrator I to join our IT team and grow into a critical role supporting our enterprise environment. This is a hands-on, learn-by-doing position, and it's built for someone who's ready to dig in, ask good questions, and take real ownership over time. Why this role is worth your attention This isn't a helpdesk job with a fancy title. You'll be working across a broad, enterprise-grade infrastructure stack, covering everything from networking and servers to cloud platforms and security. You'll start by learning the environment, then take on real responsibilities, and over time, own critical systems yourself. What you'll be doing You'll work across a wide range of infrastructure areas, including: • LAN/WAN networking, routers, switches, and UPS devices, • Windows and ESX server environments, including email, Active Directory, file, and print servers, • Citrix XenDesktop and VMware virtualization platforms, • Microsoft SQL Server and associated applications, • Microsoft Azure, Office 365, Exchange Online, and SharePoint Online, • Authentication and authorization systems, including Active Directory, SSO, Azure AD, ADFS, and MFA, • Enterprise storage, backup, and recovery infrastructure, • Network, server, and workstation security, including firewalls and intrusion detection, • Mobile Device Management (MDM) systems, • Infrastructure monitoring and batch scripting Day-to-day, you'll be: • Troubleshooting and resolving escalated Service Desk tickets, • Supporting workstation imaging, distribution, and inventory tracking, • Managing hardware, software, and firmware upgrades across platforms, • Performing server and network security audits, • Documenting infrastructure configurations and developing support procedures, • Assisting with capacity planning, system monitoring, and performance reporting, • Supporting IT infrastructure projects alongside the IT Architect, • Providing overflow phone/queue support for the Service Desk when needed There will be an on-call rotation shared across the IT team, along with occasional after-hours work for planned changes. Travel between offices is expected at about 10 to 15%, with rare visits to the data center as needed. You might be a great fit if... • You're a natural troubleshooter who enjoys figuring out why something isn't working, • You want a role where the scope grows as you do, • You communicate well, both with technical colleagues and with non-IT staff who just need help, • You take pride in building reliable systems, not just putting out fires, • You're comfortable being on-call and know that critical infrastructure doesn't follow a 9-to-5 What you bring • Bachelor's degree in an IT-related field, or equivalent work experience, • 3+ years of IT support or network-related experience, • Familiarity with Windows workstation and server environments (Windows 7/10 and Server 2008 through 2019), • Hands-on hardware troubleshooting experience, • Strong verbal and written communication skills, • Solid analytical and problem-solving instincts, • Valid driver's license for occasional travel between offices Preferred, but not required: • Networking training or experience (CCNA, Network+), • A+ or Microsoft MCITP certification, • VMware experience Why HR Green Our people are the heart of our success. We're ranked No. 168 on Engineering News-Record's Top 500 Design Firms list in 2025 and recognized as a Best Place to Work, and we've earned that by building a culture where employees feel supported, challenged, and valued. We offer a comprehensive total rewards package, including: • Employee ownership opportunities, • Hybrid and flexible work schedule, • Performance-based bonus program, • Traditional and Roth 401(k) with immediate vesting of employer match, • Tuition reimbursement for continued learning, • Two paid volunteer days per year, • Medical, dental, and vision coverage, • Parental leave, • Fitness membership reimbursement and onsite gym, • Ergonomic workstation setup and covered parking, • Visit our website for detailed total rewards information: https://www.hrgreen.com/careers/total-rewards/ If you're ready to grow your career in a place where your work actually matters, we'd love to connect. This job description is not exhaustive. The job holder may be required to follow any other instructions and to undertake any other duties requested by their supervisor. HR Green reserves the right to change this job description. Compensation Range $74,000.00 - $115,000 The expected compensation range for this position is displayed in accordance with the Minnesota Omnibus Labor and Industry Policy Bill Article 7 Section 2. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The total annual compensation package may consist of a base salary and eligibility to participate, after a qualifying period, in our performance and discretionary incentive bonus program(s). The expected compensation range for this position is displayed in accordance with the Minnesota Omnibus Labor and Industry Policy Bill Article 7 Section 2 and the Illinois Salary Transparency amendment to the Equal Pay Act of 2003. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The total annual compensation package may consist of a base salary and eligibility to participate, after a qualifying period, in our performance and discretionary incentive bonus program(s). HR Green is proud to be an affirmative action/ equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other classification protected by applicable federal, state or local law.

Job Description MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our "Mission First" orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2. Position title: Senior Network Administrator (Edward Hines Jr. VA Hospital)Location: Minneapolis VAMCSalary Range Target: $100,000-$115,000Duration: Funded through 01/2027NOTE: Travel will typically be for 1-4 weeks at a time. Travel is in support of the VA's EHR deployment and training requirements. This position requires frequent travel by vehicle and must be able to drive safely and navigate a variety of routes. Must possess a valid driver's license. Occasional air travel may also be required. When not on travel the staff member will work at the local VA doing daily helpdesk/system administrator/network onsite tasks.As a Senior Network Administrator on our project, you'll lead network support for the VA's EHR deployment and training project. You will be the senior SME overseeing and providing technical mentorship to staff at various sites across the country and ensuring network resolution. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for support during installations and ongoing support for issue resolution, potential for onsite support tasks, and you will be operating with limited supervision. You will be responsible for baseband network Connectivity-Configuration, Management, Issue Resolution Internet Connectivity- Configuration, and Issue Resolution as well as Wi-Fi hardware configuration/management. Will be responsible for hardware start-up, imaging, configuration, updating, naming, break/fix, and issue resolution. In this role you will be deploying, setting up equipment, configuring, and supporting around the VA medical center campus and training facilities. May have occasional weekend hours and evening hours in support of field staff in the region. You Have:5+ years of experience with designing, analyzing, configuring, or troubleshooting IP networksExperience with designing, analyzing, configuring, implementing, and troubleshooting complex network architecturesExperience with Wi-Fi hardware - Configuration, Management, and Issue ResolutionExperience leading technical teams and troubleshooting multiple sites concurrentlyExperience with network hardware - Install, Configuration, Management, and Issue ResolutionExperience with analyzing network traffic and determining root causes for network issuesKnowledge of routing protocols and network technologies such as Fortinet RoutersPerforming regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 25 pounds (or greater with additional assistance). Frequently traversing around facilities and positioning self to set up and maintain computers and connect/pull cords from under desks and in server closets.Possession of excellent written and verbal communication skillsAbility to draw logical and physical network topologies using Microsoft VisioAbility to travel up to 50% of the time and requires frequent travel by vehicle and must be able to drive safely and navigate a variety of routes. Must possess a valid driver's license. Occasional air travel may also be required.Bachelor's degree in computer science, Engineering, Information System, Information Technology or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degreeNice If You Have:Possession of strong critical thinking and error assessment capabilitiesPublic Trust ClearanceNetwork Migration experienceAbility to travel up to 50% of the timeWorked with Cisco 9300 & 9800 series switchesJuniper & Cisco Access PointsLCAT: Network Administrator, SeniorBachelor's degree in computer science, Engineering, Information System, Information Technology or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job Description The Help Desk Specialist provides essential IT support to our mental health providers and administrative team, by managing support tickets and troubleshooting and resolving issues. The Help Desk Specialist assists with setting up and deploying technology for new hires, provides onsite support and maintains technology inventory to ensure equipment is available and functioning properly. This position will be performed on-site at our office in Mendota Heights, Minnesota. The typical shift will be 10:00 AM - 6:00 PM Central Time, Monday through Friday. Primary Responsibilities: Help Desk / Tickets: • Manage IT tickets through their lifecycle including identifying the direct and root causes and resolving the problem directly or escalating as needed., • Discover problems proactively through proactive monitoring, reporting and analysis., • Document technical support requests and steps to resolution., • Provide IT support for technical issues related to Microsoft’s core business applications and operating systems., • Provide remote technical assistance and support for incoming service tickets via emails and calls for issues related to computer hardware, software, and SaaS applications. Onsite Support: • Stay up-to-date with hardware and software being used by the company to support troubleshooting technical issues., • Troubleshoot and resolve internet connectivity issues, • Provide end-user support, troubleshooting a wide range of technical issues as needed., • Assist with technical support during large events, ensuring smooth operation of technology., • Support office workstation changes for staff, including hardware and software updates. Inventory Management: • Collect and secure technology upon employee termination, ensuring proper inventory management and accurate record-keeping., • Maintain, inventory, and deploy technology assets and equipment to end users as needed., • Proactively review inventory to ensure adequate stock of technology and equipment. New Hire and Onboarding Support: • Prepare and manage equipment for the IT onboarding of new employees, ensuring timely distribution and proper setup., • Design and facilitate the IT onboarding to new employees, covering essential technology information., • Ship technology to new hires and ensures functionality. Franchise Support: • Receive and resolve requests for access to services, resources, and applications., • Provide excellent customer service to end users of various technology platforms, • Assist franchisees with troubleshooting identity-based logins to various SaaS applications/password resets, as needed., • Create franchisee staff accounts in multiple systems, • Monitor service desk tickets and triage/assist/escalate tickets to ensure they are completed in accordance with SLAs, • Troubleshoot basic end user technology questions Process Improvement: • Identify trends, conduct problem analysis, and gather feedback for process and system improvements., • Report help desk ticket themes to leadership., • Research best practices to create knowledge base topics and user guides., • Create documentation for end user guides and internal processes as need, • Other duties as assigned or required. Competencies (Knowledge, Skills, & Abilities): • Excellent interpersonal and customer service skills., • Problem-solving and critical-thinking skills., • Ability to quickly diagnose and resolve technical issues., • Ability to learn new technologies and implement them., • Strong working proficiency with Microsoft Office products including Outlook, Calendar, Teams Chat, Word, Excel, PowerPoint, etc., • Ability to perform, organize, and prioritize work independently., • Strong communication skills, both verbally and in writing; clear, concise, and professional., • Exhibit good judgement, honesty, integrity, responsibility, and punctuality., • Ability to analyze issues, troubleshoot and suggest or determine solutions., • Excellent organizational skills and attention to detail., • Ability to work well in a fast-paced, changing environment., • Excellent time management skills with a proven ability to meet deadlines., • Ability to work independently and collaboratively with other teams to achieve goals., • Maintains strict confidentiality handling client information in compliance with HIPAA guidelines and Ellie policies., • Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture. Education and Experience Requirements: • 1-3 years of experience in helpdesk or similar customer support role, • Associate or bachelor's degree in computer science or related field, preferred, • CompTIA A+, ITIL Foundation, or equivalent experience, • Familiarity with macOS operating systems required Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. • Ability to stand, walk, and move about in various clinic environments., • Consistently uses a computer and/or other office equipment., • Consistently uses a variety of computer applications, including video chat., • Simultaneously communicates over the phone while using computer applications., • Must be able to remain in a stationary position 50% of the time., • Occasionally lift up to 35 pounds for office needs, such as printers, IT equipment., • Minimally required to stoop, kneel, crouch, or crawl., • Occasionally move or walk within an office environment., • May occasionally need to climb stairs within an office environment. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Typical shift will be 10:00 AM - 6:00 PM Central Time, Monday through Friday

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job DescriptionDescription: Awarded Star Tribune Top Workplaces 6 Years in a Row! We like to work hard, play hard, and take pride in everything we do! Helpdesk Support Purpose: We are seeking a dependable and customer-focused Helpdesk Support Specialist to provide first-level technical assistance to internal users across the organization. This role is responsible for resolving common hardware, software, network, and access-related issues while delivering timely, professional support that enables employees to work efficiently and securely.The ideal candidate demonstrates strong troubleshooting skills, a service-oriented mindset, and the ability to communicate technical concepts clearly to non-technical users. Helpdesk Support Job Duties: • Provide technical support and troubleshooting assistance for desktops, laptops, mobile devices, applications, and peripheral equipment, • Respond to support requests via phone, email, ticketing system, chat, or in person, • Diagnose and resolve basic hardware, software, operating system, and network connectivity issues, • Install, configure, and maintain computer systems, software applications, and authorized devices, • Support security systems, phone systems, printers, and other office technology as required, • Educate users on IT procedures, best practices, and proper use of technology, • Accurately document incidents, requests, and resolutions in the helpdesk ticketing system, • Follow established helpdesk processes, escalation paths, and service level expectations, • Escalate complex or unresolved issues to higher-level IT staff as appropriate, • Collaborate with other IT team members to ensure smooth daily operations, • Provide on-call or after-hours support as needed, • Travel to company branch locations as needed to provide hands-on support, • Maintain confidentiality and protect sensitive company and customer information, • Perform other related duties that support the goals of the organizationRequirements: Skills: · Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. · Speaking - Talking to others to convey information effectively. · Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. · Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. · Reading Comprehension - Understanding written sentences and paragraphs in work related documents.· Coordination - Adjusting actions in relation to others' actions. Attributes: • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences., • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem., • Oral Expression - The ability to communicate information and ideas in speaking so others will understand., • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense., • Written Comprehension - The ability to read and understand information and ideas presented in writing., • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). A little about who we are: Blaine Brothers was founded in 1979 and has now been serving the transportation industry for over 35 years. Two brothers began with the mission to provide quality service and build quality relationships. Blaine Brothers has since grown and expanded to meet the needs of our clients.In 2006 the Blaine Brothers Minneapolis location constructed and moved into a 58,000 square foot facility located in Blaine, Minnesota. Our team of professionals offer our clients solutions to the variety of challenges they face. With services offered 24/7 and the facility being open 24/5, superior customer service is provided around the clock. We have multiple bays for truck and trailer service along with a complete offering of parts. Our Service Technicians have an extensive amount of experience.Blaine Brothers has a second location in Scanlon (Cloquet), Minnesota. This facility offers the same parts and service you depend on at our Minneapolis location. Our other location is in Clearwater, Minnesota. Although a smaller facility, it offers quality truck and trailer services you expect from any one of our locations. Blaine Brothers TRUCKALINE offers complete frame, suspension and alignment services. At Blaine Brothers our clients are treated with honesty and respect. Our Vision: To be respected because of our strong family values that we put into every job we do. Our Mission: Through our values we will strive to offer every one of our partners a helping hand in realizing their full potential by delivering value in parts, service, and sales in the industries we serve. Please apply online at our website - Blainebrothers.com or through Indeed. Veterans are encouraged to apply. Military Friendly. Blaine Brothers, Inc. is an EEO/AA/Minorities/Women/Vet/Disability Employer.

Job DescriptionDescription: Looking for IT Services Lead for Plymouth, MN Office Messerli Kramer’s Consumer Collections and Creditors’ Remedies group in our Plymouth office provides comprehensive, debt collection services to our clients, including some of the nation’s largest banks and financial services companies. Our thorough understanding of the law, business and regulatory landscape related to the collections process makes us more than litigators. We are negotiators, investigators, collectors—and above all—partners with our clients. We are licensed as attorneys in Minnesota, Wisconsin, Nebraska, Iowa, North Dakota, South Dakota, Montana, Colorado, and Ohio. We collaborate with our clients and develop a collection strategy tailored to each client’s unique recovery objectives. Our attorneys manage a range of tools for a client’s claim, from clients’ claims from demand letter, telephone calls, credit bureau review, litigation, garnishment, skip tracing and asset searches, to post-judgment remedies and collateral recovery. Position Summary The IT Services Lead is responsible for on-site IT operations, serving as the senior technical presence within the office to ensure stable, high-performing technology services. This role provides advanced technical support, leads issue triage and resolution, and coordinates closely with vendor partners and internal engineering teams. This role plays a key part in supporting enterprise applications and ensuring IT systems are effectively configured to enable business workflows, working closely with Systems Analysts, DevOps, and vendor partners. The IT Services Lead also contributes to security, compliance, and incident response efforts in coordination with internal teams and external partners. The IT Services Lead is not responsible for deep infrastructure engineering but plays a critical role in diagnosing issues, performing hands-on support, and driving resolution across teams. This individual acts as the bridge between end users, help desk, managed service providers, and enterprise IT. Requirements: Key Responsibilities Site Operations & Project Management • Communicate project/incident status, impact, and resolution progress to stakeholders, • Escalate issues appropriately and ensure accountability, • Lead on-site execution of IT projects and rollouts, • Coordinate with enterprise IT and Managed Service Provider (MSP), • Maintain system and process documentation, • Identify recurring issues and improvement opportunities Service Delivery & Technical Support • Oversee ticketing system operations, ensuring tickets are properly triaged, prioritized, resolved, and closed in alignment with service level expectations (SLAs, • Assist with day-to-day support requests and act as backup support for T1 Help Desk, • Troubleshoot across applications, endpoints, and network to determine root cause, • Provide hands-on support for high-impact or complex issues, • Own issues end-to-end and coordinate resolution across teams, • Support and guide help desk staff, • Act as primary on-site escalation point for application-related issues, • Bridge communication between end users and enterprise IT teams Application Administration & Integration • Support administration and operation of key desktop and enterprise applications (e.g., RingCentral, Accuroute, DMS), • Ensure applications function effectively within desktop and VDI environments, • Troubleshoot application issues and determine root cause, • Work closely with Systems Analyst and DevOps to support business workflows, • Assist in testing and rollout of application updates and integrations, • Serve as on-site resource for application-related issues System Administration & Maintenance • Provide on-site support for network and data center equipment., • Act as remote hands for MSP and engineering teams, • Manage printers, scanners, cameras, and on-site technology, • Coordinate device deployments and lifecycle management, • Support endpoint and VDI configuration for application performance Security, Compliance & Audit Support • Assist with internal audits and compliance activities, • Assist with security incident response in coordination with SOC and MSP, • Act as on-site point of contact for security-related actions, • Help enforce endpoint security practices and policies, • Identify and escalate potential risks or control gaps Qualifications Required: • 5–8+ years of IT experience, • Strong troubleshooting across endpoints, applications, and networking fundamentals, • Strong coordination and communication skills, • Strong understanding of endpoint environments, including Windows OS, device configuration, and performance troubleshooting, • Experience supporting virtual desktop environments (VDI), • Experience troubleshooting application performance issues across desktop, VDI, and network layers Preferred: • Experience working with MSPs, • Familiarity with enterprise collaboration and communication platforms (e.g., RingCentral, Microsoft Teams), • Experience supporting document management systems such as NetDocuments or similar platforms, • Solid understanding of networking fundamentals (DNS, DHCP, VPN, latency, bandwidth constraints) and ability to isolate network-related issues Key Characteristics for Success • Owns issues end-to-end, • Strong diagnostic thinker, • Hands-on but able to coordinate others, • Communicates clearly and proactively, • Drives resolution and accountability COMPENSATION & BENEFITS • Salary: $65,000 – $90,000 (depending on experience) + annual discretionary bonus, • Medical, Dental, and Vision insurance, • Health Savings Account (with employer contribution, if eligible), • Flexible Spending Accounts (healthcare, dependent care, limited purpose), • Employer-paid Life and LTD insurance + voluntary options, • Paid parental leave, • 401(k) with 4% Safe Harbor contribution (after one year of service)

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Salary: $58,000 - 58,000 per year.Minimum of 3 years of IT Support experience (MSP experience preferred).Demonstrated problem-solving skills with a strong history of customer satisfaction.Proficient in troubleshooting Windows, Microsoft 365, and essential business applications.Familiarity with opera

Competitive hourly pay rates and team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit.Join a

Customer Service Administrative Assistant.New Brighton Ford is a local, family owned automotive dealership looking for a full time Customer Service Administrative Assistant to join our organization.This position will offer a variety of duties from assisting customers to assisting the administrative

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a pe

Liquor Store Customer Service Representative.The position of year-round part-time liquor store Customer Service Representative at the various Edina Liquor store locations requires you to run a point of sale (POS) register, provide prompt and courteous customer service, assist in keeping store clean

To learn more about WM's acquisition of Stericycle,CLICKHEREto read the press release.OTShift: Monday - Friday; 12:00 PM - 8:30 PM; Weekends OffWhat is the value of a WM job?The value of a WM.

Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:.Work With Fun, Motivated Pe

Veterinary Receptionist Join Our Team! Are you passionate about animal health and looking to be a part of a state-of-the-art clinic specializing in veterinary ophthalmology? Veterinary Ophthalmology Specialty Practice, located in St.Louis Park Minnesota is seeking a dedicated Veterinary Receptionist

Cashier/Receptionist Opportunity.White Bear Mitsubishi is looking for you to grow your career with us.We have nothing of greater value than our people.White Bear Mitsubishi respects the uniqueness of every individual and encourages all employees to strive to make a difference.We build strong teams o

Customer Service Representative.Be part of a growing, successful company in an exciting and challenging field.Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.This position will be located in Maple Grove, MN.J

Customer Service Representative (CSR).At Hero, we're more than a service provider; we're a partner in ensuring comfort, safety, and community well-being for the Twin Cities.Our Customer Service Representatives support this mission by providing an exceptional customer-focused experience across calls,

Recreation Customer Service Representative.Join our team as a Recreation Customer Service Representative and become the friendly first point of contact for visitors, callers, and patrons at our new Commons Park building.In this dynamic role, you'll provide exceptional customer service, handle regist

We are a growing agency with big dreams and lots of potential.We are an established, growth-oriented agency with a team of highly motivated individuals.Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals

Bank Clothiers - 2100 North Snelling Av Ste 141, Roseville, MN, United States, 55113 [Customer Service Representative] As a Customer Service Representative at JoS.Bank Clothiers, you'll: Handle and accurately follow standard operating procedures for all customer purchases, returns, exchanges, store

Interact directly with customers, predominately via a high-volume, in-bound phone queue, to provide accurate and timely resolution for money movement and service requests while utilizing appropriate internal computer applications to meet or exceed service goals.May enter money movement requests on b

Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and reco

Dover - - Responsibilities: Perform contract review on incoming customer purchase orders, to include pricing, ship dates, bill-to and ship-to addresses, valid CPC part numbers and order quantities; Accurate processing of new and updated customer purchase orders in ESKER optical character recognition

Customer Service Representative.At Gudrun Sjdn, we're committed to providing every customer with a welcoming, personal, and inspiring experience.As a Customer Service Representative, you'll serve as the voice of our brand, assisting customers with empathy, patience, and a keen eye for detail.You'll

Government Jobs - Full-time - $28.Hourly Under general supervision the position is responsible for assisting in the resolution of the more complex problems associated with City billing, permits and/or business license processing, and performing customer intake and triage, research, and processing of

Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company

Customer Service Representative.In this role you will provide the frontline of customer service to the government center visitors and residents of Maple Grove.You will also be tasked to perform a wide variety of general clerical and office-support activities for all departments.As the Customer Servi

The Customer Service Representative serves as a liaison between Steinwall and its customers.This position is responsible for receiving and entering customer purchase orders and forecasts into Steinwall's ERP system, tracking orders through the system, and ensuring timely product delivery.The Custome

Job Title: Customer Service Representative Weekend Closer.Status: Full Time/Part Time/Non-Supervisor/Non-Exempt.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.Essential Duties an

This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center.Troubleshoots and resolves customer complaints.Ensures that responses to inquiries are completed timely and according to established serv

Customer Service Representative.Twin Cities - Roseville, MN 55113.Hourly Position Type Full Time Job Shift Day.Job Description: We are seeking a dedicated Customer Service Representative to provide exceptional service to our house accounts, phone and walk-in customers.This role is critical for manag

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Establish customer r

About the job Customer Service Representative.Customer Service Representative.Eagan, MN (Local Hospital) / Onsite.Mon-Fri, 8 AM - 4:30 PM (Possible weekends).Assist patients with billing inquiries, resolve issues, and collaborate with departments for solutions.Strong communication and multitasking s

Customer Service Representative - State Farm Agent Team Member.As a Customer Service Representative - State Farm Agent Team Member with Chad Babcock - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.Your attent

Job Title: Customer Service Representative.Status: Full Time/Part Time/Non-Supervisor/Non-Exempt.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.Essential Duties and Responsibilit

Do you love helping people, staying organized, and being the person others can rely on? Are you energized by building relationships and creating a great customer experience? If so, this could be the perfect fit.Our agency is growing, and we're looking for someone who takes pride in delivering except