Helpdesk jobs in Minneapolis, MinnesotaCreate job alerts

Our client is seeking a Helpdesk Specialist to join their team! This position is located in Minneapolis, Minnesota.

As a IT Helpdesk Technician at Sagent Behavioral Health, you will Serves as the first point of contact for Sagent end users, partners, and customers seeking technical support on day-to-day issues and requests. Documents, tracks, and monitors problems in the Helpdesk ticketing system to ensure a time

Tier 1 Bench & Helpdesk Technician.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description Digital Guru is looking for a Tier 1 Bench & Helpdesk Technician to join our team in Edina, MN, Fergus Falls, MN or Wahpeton, ND. This role offers a mix of in-shop bench work and frontline customer support. You’ll work on diagnosing, repairing, and configuring computers while also answering calls, managing tickets, and resolving Tier 1 technical issues. Responsibilities: • Diagnose and repair desktops, laptops, and peripherals, • Configure new systems (OS install, drivers, apps, security), • Perform firmware/BIOS updates and hardware diagnostics, • Prepare systems for delivery and maintain a clean work area, • Track inventory and update asset records, • Answer customer calls and create/update tickets in Syncro, • Resolve Tier 1 issues (password resets, printer problems, basic app/network issues), • Escalate complex issues to Tier 2/3 as needed Requirements Requirements: • High school diploma (CompTIA A+ or Microsoft certs preferred), • 1+ year hardware repair or helpdesk experience (MSP a plus), • Windows, Microsoft 365, and networking knowledge, • Familiarity with imaging and deployment tools, • Strong communication, problem-solving, and time management skills, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Wellness Resources

Job DescriptionAbout the job Merchant & Gould has been a leader in intellectual property law for more than 100 years. We are recognized as one of the most active filers of patents in the country, and are consistently rated among the top patent, copyright and trademark firms. We currently have an opportunity for a Desktop Support Engineer (Helpdesk). This position will be filled in our Minneapolis location. The salary range for the position is $50,000 - $65,000, based on years of experience. Summary of Position (hybrid): This position is responsible for maintaining, upgrading and troubleshooting company technologies supporting end users which involve PC hardware and software and their respective management systems. This position includes in-office responsibilities and requires attendance at the physical office location. Responsibilities: • Diagnoses and quickly resolves a wide range of Windows application issues to help minimize downtime., • Implements, upgrades (3-years for hardware), troubleshoots and resolves issues within supported End User Computing systems., • Configures, maintains and deploys desktop operating systems, ensuring data integrity and system security., • Creates and maintains service documentation to be used by IT personnel and customers within the organization., • Works cross-functionally with internal departments to improve the customer experience and identify and resolve root causes of PC hardware and software issues., • Works with Vendor partners to identify and resolve moderate to complex product issues and computer leases., • Provides patch management of information systems, • Maintains and updates asset inventory., • Participates in new project efforts and provides documentation and training of new systems and processes to support personnel., • Assists senior level staff members with advanced maintenance and troubleshooting of End User technology systems for software deployment, patching and systems management., • Limited travel to office locations.Knowledge, Skills and Abilities:, • One to four years experience supporting desktops & laptop computers on a Windows Active Directory Domain or Azure Entra ID environment., • One to three years of relevant experience in an enterprise environment working with Tier II hardware, • Working experience with Windows 11, and Office 365,, • A+ Certification, a plus, • Microsoft SCCM, a plus, • Microsoft Intune a plus, • Strong interpersonal skills and friendly disposition, • Ability to work alone, on a team, and to multitask, • Excellent communication and documentation skills, • Ability to lift 50 pounds To be considered, please apply online at Career Opportunities (merchantgould.com). You will need to provide a resume and professional references. Merchant & Gould provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We welcome candidates with disabilities. If you need any accommodation during the application or the recruiting process, please contact our Human Resources Department at 1-612-332-5300. Powered by JazzHR X5tmXFM2VE

Job Description#JD-E2EProf2 #rta-zr Account Processor (Technical Helpdesk Contractor) Location: Remote (Overnight Shift) Duration: 12/11/2025 – 12/10/2026 Pay Rate: $29.79 Onsite Flexibility: (Fully Remote) JOB DESCRIPTION The Technical Helpdesk Contractor role will support bank clients with their commercial credit card programs by providing technical assistance through phone, email, and chat to ensure a positive client experience with our online commercial card management platforms. The Technical Helpdesk Contractor regularly address client issues by listening to clients, troubleshooting potential root causes of issues and determining the appropriate course of action with the goal of final issue resolution and maximum client satisfaction. This is a key client support role that works closely with our account management teams and is a team orientated position. This role is responsible for supporting Federal Government and commercial accounts and requires passing a post-employment screening administered by the General Services Administration (GSA) which includes criminal and background checks. Basic Qualifications • High school diploma or equivalent, • Two to three years of experience within Customer Service Preferred Skills/Experience • Good time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service, • Good verbal and written communications skills, • Proficient computer skills using a variety of software packages including Microsoft Office applications, • Effective telephone and interpersonal skills, • Good problem-solving and negotiation skills, • Ability to handle difficult customer calls, • Ability to identify and resolve/escalate problems

Job Description IT Helpdesk St Paul, MN Vodigy Technologies is seeking a talented Service Desk Technician Tier II to join the fast-growing Managed Services division. Our technical team is responsible for supporting a wide range of systems and technologies, with a continuous focus on learning and collaboration. The environment at the office is fun and fast paced, and we enjoy great relationships with our clients. Please do not respond to this posting if you are unable to commute to the Twin Cities area. Out of town or remote candidates will not be considered. The Service Desk Technician Tier II is responsible for the following: · Resolve inbound hardware, software, or network technical support requests, via email, phone, and web · Document all customer interaction with high attention to detail and accuracy within ConnectWise system · Assist in on-boarding new clients · Remotely manage client systems using tools, i.e. RMM Tools, Logmein · Recognize and escalate more difficult problems · Collaborate with team members to solve IT problems We offer: · Full time, Monday-Friday, 8:00AM – 5:00PM · Salary range of $50,000-65,000 DOQ · Medical, Employee and Family coverage · HSA with contribution · Dental · 401k with very high match · PTO and paid holidays · Certification Test fee reimbursement Qualifications (ranked highest preferred to lowest): · Consulting experience or a comprehensive understanding of a consultancy role and the business/financial impact of technology decisions for our customers · 3+ years providing technical support · Networking(Cisco): implementing & supporting managed switches, routing & vlans. · Server Administration: troubleshooting servers and associated applications, installing new servers. · Virtualization: Hyper-V, VMWare · Experience and understanding of: · ConnectWise Suite · Microsoft Azure · Microsoft Office 365 (Exchange Online, One Drive, SharePoint) · Microsoft Windows, Windows Server · Cisco Meraki · ESET Security, Cisco Umbrella · Active Directory · Apple OS, Android, iOS · Tenacious desire to solve complex technical problems · Excellent written, verbal and interpersonal communication skills · Excellent time management skills; ability to multitask and prioritize assignments · Desire to learn new technology · Positive and friendly attitude · Transportation to and from clients required · No Felonies due to work with Customs Vodigy participates in E-Verify Vodigy conducts pre-employment drug screenings For consideration, please reply with your resume. Company DescriptionVodigy is a unique, growth minded information technology solutions company specializing in leading edge IT managed services offerings.Vodigy is a unique, growth minded information technology solutions company specializing in leading edge IT managed services offerings.

Job DescriptionSalary: $7000 (provided completion of internship) Hybrid Home office & St. Paul, MN Midwest Dairy is excited to offer an Information Technology (IT) internship opportunity to students interested in communications, public relations, marketing, or agribusiness. Our IT Internship provides hands-on experience supporting a modern Microsoft-based environment, including Microsoft 365, Azure, SharePoint, and endpoint management. Interns work closely with our IT team on real projects involving helpdesk support, device setup, security best practices, and process improvements. This role is a great opportunity to build technical skills, learn how IT operates in a fast-moving organization, and make a meaningful impact from day one. What You Bring: • A foundational understanding of computer hardware, software, and troubleshooting, • Familiarity with Microsoft Windows, Office 365, or similar productivity tools, • Strong communication skills and a service-oriented mindset, • Curiosity, willingness to learn, and the ability to work both independently and with a team What We Offer: We value our interns and provide fair compensation, a great work environment, and valuable resources that go beyond your experience here. • $7,000 Stipend (provided completion of internship), • Training and personal development opportunities, • Copies of completed projects, articles, and other materials for personal portfolio. (Privacy Policies Apply), • Connections to Industry Leaders, • Creation of an online portfolio that highlights your work and experience, culminating in a virtual presentation and showcased to your colleagues. What You Will Be Responsible For: • Helpdesk Support: Provide first-level assistance to staff by troubleshooting common hardware, software, and Microsoft 365 issues and documenting resolutions in the ticketing system., • Device Setup & Administration: Assist with configuring, imaging, and deploying laptops, mobile devices, and peripherals, including performing updates and basic maintenance., • User & System Support: Help with account management activities such as password resets, onboarding/offboarding tasks, and access reviews., • Microsoft 365 Assistance: Support staff with Teams, Outlook, SharePoint, and other M365 tools, including guiding users through common workflows., • IT Projects & Documentation: Contribute to IT initiatives such as system upgrades, SharePoint improvements, or equipment rollouts, while creating and updating knowledge base articles to support staff training., • Perform other tasks as assigned., • Travel up to 10%, sometimes overnight, to meetings supporting organization initiatives. Requirements/Eligibility: • Eighteen (18) years old before the start of the internship, • Either a permanent resident of one of the following states: Arkansas, Illinois, Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, Oklahoma, and South Dakota OR Currently attending a two- or four-year college in one of these states., • A background in agriculture or dairy farming is NOT REQUIRED. We encourage candidates from all varying backgrounds to consider applying., • Pass a background check., • Current drivers license or have access to reliable transportation to on-site work or meeting locations., • Family members of Midwest Dairy farmer board directors or staff are ineligible for consideration unless the Midwest Dairy Corporate Board grants a special exception., • Candidates who are current Midwest Dairy state ambassadors or dairy princesses/candidates are not eligible unless they are willing to give up their ambassador or princess position if selected for the internship. Application Process • Cover Letter, • Resume, • Two references (including name, relationship to applicant, phone number, and email address) General Timeline: (Tentative and can change) • Application Deadline: December 5, 2025, • 1st and 2nd round interviews: Starts in December 2025, • Final selection/offer complete by January 16, 2026 Who We Are: Midwest Dairy is a non-profit organization striving to achieve the mission ofBringing Dairy to Life for a Better World.We represent approximately 3,600 dairy farm families and work on their behalf to build dairy demand by inspiring consumer confidence in our products and production practices. Equal Employment Opportunity Midwest Dairy is an equal-opportunity employer and does not discriminate against employees or applicants based on race, color, creed, religion, national origin, gender, sexual orientation, disability, age, marital status, status in public assistance, or status as a Vietnam-era veteran. If you need to inquire about accommodation or need assistance with completing the application process, please email .

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

Minneapolis, MN (1624 New Brighton Blvd.New Brighton, MN (711 5th St SW, suite 400, New Brighton,MN 55112).Are you tech-savvy, hands-on, and ready to launch your IT career? Gophermods is hiring Entry-Level IT Technicians for our device repair and customer support teams.We offer paid, hands-on traini

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

We are seeking a skilled and dependable IT Technician to join our growing field operations team.This role involves hands-on installation of network and security systems, running low-voltage cabling, and ensuring reliable deployment of IT infrastructure across sites throughout Minnesota.If you’re a

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Good Samaritan Society - 3815 W Broadway [Medical Office Assistant] As a Receptionist at Good Samaritan Society, you'll: Properly direct mail and phone messages and perform general clerical functions; Receive and share information; Work with Team Member and other staff members in a helpful and court

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Planet Fitness - JobID: 100-167644832 [Guest Service / Front Desk] As a Customer Service Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk related activities; Facilitate needed updates to members a

Holiday Stationstores - JobID: P-100392 [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment r

Planet Fitness - JobID: 100-169734276 [Guest Service / Front Desk] As a Customer Service Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk related activities; Facilitate needed updates to members a

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Not sure what skills you will need for this opportunity Simply read the full descri

Planet Fitness - JobID: 100-147585692 [Guest Service / Front Desk] As a Customer Service Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk related activities; Facilitate needed updates to members a

OfficeTeam - JobID: 02340-0013344573-usen [ Office Team by Robert Half leverages its strong relationships with hiring managers across the globe to not only help you find work, but also coach you through the interview process and provide long-term resources to you while ensuring you top pay, great be

Planet Fitness - JobID: 100-166269106 [Guest Service / Front Desk] As a Customer Service Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk related activities; Facilitate needed updates to members a

Holiday Stationstores - JobID: P-100394 [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment r

OfficeTeam - JobID: 02320-9504252994-usen [ Office Team by Robert Half leverages its strong relationships with hiring managers across the globe to not only help you find work, but also coach you through the interview process and provide long-term resources to you while ensuring you top pay, great be

Minimal weekday hours required (join for weekends only!).NO LIMIT * Additional terms and conditions apply.Competitive hourly pay rates & team bonus.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that m

Cardholder Support And Customer Service Representative.Provide cardholder support and customer service for pre-paid card products.Working in a high-volume inbound telephone call center on behalf of client's programs, you will respond to cardholder requests for account service and support.You will pr

Chris Ahles - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and commi

Access Veterinary Care is primarily a veterinary urgent care clinic that focuses on providing affordable, accessible care for families in Minnesota.Through community medicine that prioritizes quality, efficiency, and flexible care options, we believe that we can help reduce the burden of medical car

Russell Tobin's client is hiring a Customer Service Representative in Richfield, MN.Serve as the primary point of contact for clients during the brokerage conversion.Respond to incoming customer inquiries with professionalism and clarity.Assist with account maintenance, online navigation, asset tran

At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe in a high performing, connected culture, where everyone feels like they belong.We strive to continuousl

If you're the kind of person who thrives on making others feel welcome, keeping things organized, and adding a spark of positive energy to the work place this is your moment.You're not just answering phones or managing a calendar.You're setting the tone for everyone who walks through the door or dia

America's Best is part of National Vision, one of the largest optical retailers in the United States.The America's Best brand continues to grow, with 1000 stores and counting.Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single

Join Our Not-For-Profit Organization.Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment.Address: 3815 W Broadway, Robbinsdale, MN 55422, USA.Schedule for this role is as fol

Minimal weekday hours required (join for weekends only!).NO LIMIT * Additional terms and conditions apply.Competitive hourly pay rates & team bonus.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that m

Park Nicollet is looking to hire a Medical Receptionist to join our Urology team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.If an employee's main tasks are dedicated to incoming calls in a Call Cent

If you are a current associate, you will need to apply through our internal career site.Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.BluePearl Pet Hospital in Arden Hills is hiring for Veterinary Receptionists!.Are you an excellent customer service professional?.Do

Park Nicollet is looking to hire a Medical Receptionist to join our TRIA Orthopedics Center care team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.The primary responsibilities for employees providing

Short Term Disability Insurance.Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial servi

Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit.Join a co

Receptionist / Accounting Assistant.Twin City Staffing is seeking a detail-oriented receptionist / accounting assistant for one of our clients.This role is ideal for someone who enjoys a mix of front desk duties and accounting support in a professional office setting.Location: Maple Grove, MN Hours: