Office Assistant
18 days ago
Scottsdale
Job Description Original Ventures is redefining hospitality and property management through a growing portfolio that includes The Dale Modern Day Spa and The Strawberry Inn. We’re a hands-on, fast-moving team that values innovation, collaboration, and high standards. If you’re proactive, solution-oriented, and excited to support multiple businesses in a “no task too small” environment, we’d love to meet you. As an Office Assistant, you’ll play a vital role in keeping our office and properties running smoothly. This position supports our entire team, everything from answering phones and scheduling to property inspections, supply runs, and key drop-offs. You’ll work across guest experience, partner support, administrative tasks, and on-the-ground operations to help deliver consistently excellent service. Compensation: $20 hourly Responsibilities: Spa Partner Relations, Administration & Problem Solving • Manage multiple channels of partner communication to assist with needs in a timely manner, • Support invoice processing, partner follow-up, and scheduling as needed Guest Experience, Reservation Management & Hospitality • Manage multiple guest and team communication channels to assist with needs in a timely manner, • Support hotel operations, guest needs, and invoicing follow-up, • Assist with online shop orders, gift certificate prep, and influencer collaborations Marketing & Social Media Exposure • Assist with marketing support tasks such as scheduling, messages, and platform input, • Gain insight into our social media strategies and tools, including: Cloudbeds, HubSpot, Wix, G-Suite, Office, Instagram, Facebook, TikTok, Pinterest, Canva, Onlypult, Lightroom, and more Field Property Inspections & Quality Control: Hospitality & Spa Properties • Conduct routine property inspections, ensuring cleanliness, staging, and presentation standards, • Identify issues and report/coordinate solutions with the team and vendors, • Support and stock property inventory, communicate needs in a timely manner (linens, consumable goods, etc) Office & Team Support • Work with staff to support operations, taking ownership as a team player, as additional dutiesare assigned, • Help maintain high-quality customer experiences across all companies & propertiesQualifications:, • Operationally Reliable + Detail-Oriented: Able to juggle multiple priorities, follow checklists, and keep tasks moving with minimal supervision in a fast-paced environment, • Strong Communication + Customer Service: Confident handling phones, email, text/chat platforms, and in-person interactions with guests, partners, vendors, and teammates—always professional and solutions-focused, • Tech-Savvy + Quick Learner: Comfortable using (or learning quickly) tools like Google Workspace, Microsoft Office, Cloudbeds, HubSpot, Wix, and social platforms; able to keep records organized and up to date, • Hospitality Mindset: Naturally proactive about anticipating guest needs, resolving issues calmly, and maintaining high standards for service, presentation, and follow-through, • Hands-On & Flexible: Willing to jump in where needed, trash runs, key drop-offs, supply stocking, errands, and last-minute support. A “no task too small” attitude, • Field-Ready + Quality Control Focused: Able to conduct property inspections, spot issues, document them clearly, and coordinate fixes with the team/vendors; comfortable being on the move between locations, • Trustworthy & Accountable: Demonstrates discretion with guest/partner information, handles invoices/orders responsibly, and takes ownership from start to finishAbout Company Original Ventures is a dynamic, family-owned company redefining hospitality, real estate, and wellness in Arizona. Our growing portfolio includes The Dale Modern Day Spa, The Strawberry Inn, Original Realty Co., and Arizona Vacation Company—each dedicated to delivering exceptional experiences, thoughtful design, and modern convenience. At our fast-paced headquarters, you'll collaborate with innovative teams who are passionate about guest service, technology, and rural luxury. If you're someone who takes initiative, solves challenges, and thrives in a high-expectation environment, you'll feel right at home on our team.