F&B Assistant Director
hace 16 días
Tama
Job Description POSITION TITLE Assistant Director-F&B DEPARTMENT Food & Beverage REPORTS TO F&B Director JOB CODE 302006 SALARY GRADE E7 FLSA STATUS Exempt Position Summary Assists in ensuring the successful coordination, administration and direction of all Food & Beverage activities consistent with the strategic goals, objectives and mission of the Meskwaki Bingo Casino Hotel and all applicable federal, state, Tribal and local laws and regulations. Oversees staffing, scheduling, budgeting, regulatory compliance, and promotional initiatives, working collaboratively with marketing, finance, and gaming operations to drive revenue, attract and retain patrons, and uphold the casino’s brand standards. Fosters a motivating and team-oriented culture that ensures efficient operations and a dynamic customer experience. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive. Essential Duties & Responsibilities • Develops and implements a strategic plan to maintain capacity to deliver services; establishes, implements and communicates goals, objectives, policies, and procedures in accordance with the strategic plan., • Manages the establishment, implementation, and communication of goals, objectives, policies, and procedures in accordance with the strategic plan., • Increases staff effectiveness by recruiting, selecting, training, coaching, counseling, and disciplining senior staff; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing a climate for offering information and opinions; integrating functional objectives; and providing and participating in educational opportunities., • Coordinates with managers and supervisors to ensure departmental staffing is maintained within budgetary requirements., • Achieves the financial objectives of the department by assisting with exercising control and implementation over the budgetary processes., • Conducts evaluations of departmental services and works with managers and supervisors to take appropriate steps to improve performance and/or customer service levels., • Ensures the efficiency of Food & Beverage operations and maximum level of service is achieved through a culture of teamwork and consistency., • Contributes to the organization's effectiveness by offering information and opinion as a member of executive management., • Complies with all property and department policies and procedures., • Maintains a professional, organizational, and community reputation., • Oversees all Food & Beverage venues., • Reviews product pricing and menu costs., • Reviews and approves invoices in the absence of the director; communicates with vendors as necessary., • Making sure all onboarding interviews are conducted in a timely manner., • Monitors inventories, coolers, and freezers to ensure all products are properly dated and stored., • Ensure that all team members are going through the appropriate trainings through HR & F&B., • Monitors the Casino environment and follows established safety procedures to provide for the safety of guests and co-workers., • Maintains and ensures confidentiality of all departmental matters and records., • Prepares, submits, and presents comprehensive and concise verbal and written reports and presentations., • Remains flexible in working hours as needed to meet deadlines and support organizational needs., • Builds and fosters effective working relationships with others., • Stays abreast of new products, technologies, and principles and enhances professional growth by conducting research; attending seminars, educational workshops, classes, and conferences; reviewing professional publications; establishing networks; participating in professional societies; and conferring with representatives of contracting agencies and related organizations., • Enhances professional growth and development through participation in seminars, educational workshops, classes, and conferences., • Communicates and networks effectively with staff, other departments, and outside representatives to maintain a productive and effective department operation., • Complies with policies and procedures required by the department, the Casino, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission., • Contributes to a team effort to ensure guest satisfaction, asset protection, and co-worker respect and to achieve goals and deliver successful outcomes., • Bachelor’s degree in Hospitality, Business Administration, or related field., • 10 years of progressive work experience in restaurant operations, hospitality, food service, or related environment., • Five (5) years of managerial/supervisory experience with an increasing responsibility and scope preferred., • Must obtain and maintain ServSafe and leadership training certifications., • A combination of relevant education and related work experience may be considered., • Valid driver's license is required when operating a vehicle for work-related purposes., • Must be able to obtain a gaming license in accordance with the regulations established by the Sac & Fox Gaming Commission. Knowledge of: • Goals, objectives, functions, policies, and procedures of Meskwaki Bingo Casino Hotel., • Department organization, functions, objectives, policies, and procedures., • Organizational and management practices for planning, analysis, evaluation, and implementation of programs, policies, and operational needs., • Budget preparation and administration., • Principles, practices, and trends in food, beverage, and hospitality industries., • Applicable federal, state, Tribal, and local gaming laws, regulations, requirements, and principles, including food and health safety standards., • Inventory management., • Leading and managing staff., • Managing multiple projects and initiatives., • Statistical compilations and analysis., • Preparing, reviewing, and analyzing operational and financial reports., • Analyzing problems, projecting consequences, identifying solutions, and implementing recommendations., • Managing, disciplining, and fostering growth of team members., • Making effective decisions in urgent situations., • Correct English usage, grammar, spelling, and punctuation., • Maintain confidentiality., • Prepare comprehensive, concise, and accurate reports and plans; create and present effective speeches and presentations., • Communicate efficiently and effectively both verbally and in writing., • Speak persuasively in groups., • Establish and maintain professional relationships with individuals of varying social and cultural backgrounds, including the public and co-workers and at all levels of the organization., • Evaluate, implement, and manage complex systems, methods, procedures, forms, and records., • Provide clear verbal and written instructions., • Adapt to varying conditions, analyze situations, and adopt appropriate courses of action., • Demonstrate professionalism at all times and demonstrate sensitivity in tenuous situations., • Handle multiple tasks and meet deadlines., • Work independently with minimal supervision, as well as cooperatively in group/team settings., • Develop and implement long-term restaurant and hospitality strategies that support organizational objectives., • Interpret applicable federal, state, Tribal, and local laws, regulations, and requirements., • Make solid decisions and exercise independent judgment. Physical/Emotional Demands, Work Environment, Equipment Usage Work Environment: Work is generally performed in an office environment with a moderate noise level. Work may occur occasionally outdoors where incumbent may be exposed to varying temperatures and weather conditions. Employee may be exposed frequently to second-hand smoke, dust, fumes, airborne particles, and/or allergens. Employee may be exposed occasionally to hazardous materials; high risk/potentially dangerous situations; excessive noise; and hostile, violent, and/or offensive individuals. Work occasionally takes place near hazardous / moving equipment and / or machinery and occasionally requires the use of protective clothing, equipment, devices, and / or materials. Evening and/or weekend work may be required. Tight time constraints and multiple demands are common. Travel may be required for training, meetings, conferences, presentations, and other events Physical/Mental Requirements: While performing the duties of this job, the employee regularly is required to sit; stand; walk; move throughout the site; use hands to manipulate, touch, or grasp objects and materials; reach with hands and arms; use a computer and cellphone/telephone; communicate effectively; and lift/move up to 50 pounds. The employee occasionally is required to climb or balance; stoop, kneel, crouch, or crawl; and lift/move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Equipment, tools, and materials: Tools used in performing the essential functions of the job: copier, vehicle, fax machine, telephone, computer, general office supplies and equipment, word processing software, presentation software, accounting software, adding machine.