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Who is UDA? University Dental Associates, better known as “UDA”, is a Doctor Owned, Doctor Led group practice that has been focused on providing patients with the high-level care they deserve since 1997. We work with highly trained clinical staff who focus daily on providing excellent patient experiences. All the hard work that goes into this effort is expertly balanced with an atmosphere of respect, team engagement, and positive energy thanks to our dynamic team! If you have been searching for a career that will truly provide you with a place to build a strong patient base and have a strong support system along the way, look no further because UDA is most certainly Where You Belong! What Does it Mean to be a General Dentist at UDA? It means you have joined some of the best in the industry. It means that you are supported in your patient care goals with the necessary team members and tools to make exceptional patient care possible. Most of all, it means making a difference in the lives of the patient. UDA is founded on the idea that both the patient and the team deserve the best we can provide…and that’s what we strive to do every single day. As a General Dentist at UDA, you have access to in-house specialists that help make patient referrals seamless within our cloud based dental software. Additionally, UDA offers its Dentists Continuing Education Allowances, Professional Development Allowances, and amazing earning potential. We receive very competitive insurance rates, supply costs, and lab costs and are ready to support your goals as a provider! When Skill Sets Are We Looking for in a General Dentist? • DDS or DMD degree from an accredited school, • Current active and unrestricted dental license in the state of North Carolina, • Ability to become credentialed with dental insurance plans, • Desire to continue learning and growing your clinical skills to meet the needs of the patient, • Strong Communication Skills, • Dedication to upholding the standards of UDA Physical Requirements: • Ability to perform essential duties satisfactorily with our without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position., • Prolonged periods sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at times When Can You Join? We have an immediate full-time opening! Apply today to learn more about our comprehensive benefit package and what this opportunity can do for you! UDA is Ready to Welcome you to the Team!

Who is UDA? University Dental Associates, better known as “UDA”, is the answer to the question we all ask ourselves from time to time… “Where do I belong?”. We are a Doctor Owned, Doctor Led practice that is focused on providing patients with the high-level care they deserve. We are truly a team that works hard but enjoys every minute of it! We value respect and team engagement and strive to offer only the best to our patients. If you have been searching for a career that will truly provide you a sense of success and satisfaction, look no further because UDA is most certainly Where You Belong! What Does a Hygienist at UDA Look Like? Are you looking to join a team that goes above and beyond to take care of their patients? If so, then you are what we are looking for! Passion, drive, and excitement all come together to make a stellar hygienist at UDA. We want you to come on board and help us shape Oral Health Care delivery into something that exceeds expectations each and every day. In your role, you will help support the success of the office and our patient’s oral health by performing licensed hygiene procedures, consistently educating our patients on treatment and care, and building strong lasting relationships with those patients. To do this, you will also want to ensure that patient records are maintained accurately and thoroughly and that you partner with the administrative team on scheduling appointments. When Can You Join? We have an immediate full-time opening! What Skills and Experience Does a Successful UDA Hygienist Have? • Current state license to practice dental hygiene, • The confidence and ability to educate patients on their unique oral health needs and desires, • Strong communication skills, • A desire to embrace preventative centered care, • The ability to perform all hygiene clinical procedures, including (but not limited to) adult and child prophylaxis, non-surgical periodontal therapy, sealants, and fluoride Hygienists are also expected to maintain annual OSHA, HIPAA, CPR, and infection control trainings as required by law. Physical Requirements: • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position., • Prolonged periods sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at times UDA is Ready to Welcome You to the Team! Apply today to learn more about our comprehensive benefit package and what this opportunity can do for you!

Job Description Massage Envy: 1028 Oberlin Road, Ste 222 Job Title: Massage Envy General Manager Department: Operations Reports To: Area Manager, District Manager FLSA Status Non Exempt Direct Reports: FDSA & Service Providers Key Holder: Yes POSITION PURPOSE The General Manager is responsible for the day-to-day operations of an assigned Massage Envy clinic. This position is responsible for the appropriate management of all aspects of clinic operations including sales, customer service, staffing, and overall management of the clinic. Uphold Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy. Promote the wellness plan and benefits of regular massage, skincare services, and at-home care, while offering best in class customer service to guests and members. The General Manager upholds and exhibits the Atticus Core Values: Accountability, Teamwork, Thankful, Integrity, Communication, Unwavering Commitment, Service. ESSENTIAL DUTIES AND RESPONSIBILITIES • Front Desk Coverage o Work a minimum of 25 hours per week at the front desk, performing all duties and responsibilities of the FDSA role exceptionally. • Leadership o Be a role model for the Company culture. • Responsible for maintaining a professional image and positive attitude while instilling a positive and professional environment for staff, members, and guests always. o Perform constant and ongoing coaching and development sessions with staff to provide positive feedback and professional improvement recommendations. o Responsible for keeping the Area Manager and District Manager apprised of issues, problems, opportunities, and threats that may affect the employees, operations or financial results of the Massage Envy clinics under management. • Performance o Responsible for ensuring the clinic meets monthly and annual performance goals. o Conduct regular sales and service strategy meetings with staff to communicate expectations, recognize positive behaviors and provide solutions for opportunities. o Hold staff accountable for achieving desired results relating to service standards, sales goals, and overall job performance. o Conduct daily huddles and provide coaching in the moment as needed. o Partner with Area Manager to help administer Performance Improvement Plans as necessary and follow up on performance progress accordingly. This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description is designed to change the at-will nature of employment with Atticus Franchise Group. o In the event of underperformance, GM’s are required to work during peak business hours, which include nights and weekends. • Member & Customer Satisfaction o Ensure that all members and guests receive the highest possible service and overall experience in all communications and dealings with the clinic. o Resolve member and guest service disputes in a positive manner to the highest satisfaction of the member and guest. • Hiring & Onboarding o Hire, onboard, and train new clinic staff in partnership with the Area Manager. o Responsible for hiring top quality Service Providers to ensure the highest level of treatments possible, and to regularly review the performance of the Service Providers, in conjunction with the Back of House Manager to ensure that their performance is consistent with our expectation of high service levels to our members and guests. o Ensure that clinic staff receives appropriate training relating to their job requirements. Maintain ongoing training programs and courses for further education and training. • Operational Excellence o Responsible for ensuring the clinic has the proper supplies, equipment, inventory, and utilities to operate in accordance with the Massage Envy standard operating procedures. o Ensure staff schedules are set appropriately, aligned with the business needs, and approved by the Area Manager. o Maintain general cleanliness of the clinic, ensure supplies are stocked (retail and operational), and maintenance concerns are addressed in a timely manner. • Compliance o Responsible for maintaining full compliance with the Massage Envy franchise agreements as well as state and local laws and regulations. Ensure that the clinic maintains all business registrations, business licenses, and Service Provider licenses (where applicable). Ensure that each Service Provider carries liability insurance naming the clinic as an additional insured. Ensure that each Service Provider has an acceptable background check in file, as well as a State and local (if applicable) massage therapy license in file prior to starting work. o Responsible for the physical and financial security of the clinic, including: ensuring that the clinic maintains an adequate level of security and internal controls to protect the assets of the clinic, (including cash, equipment, and inventory) and ensuring that all clinic assets are maintained in a safe and secure manner. o Follow and promote the Company Code of Conduct. Responsible for ensuring that the Code of Conduct Violation, Handling, and Reporting Policy is administered and adhered to appropriately. o Promote employee safety. • This position shall not enter into contracts on behalf of Atticus Franchise Group or its affiliates without written approval from the President., • Other duties as assigned. This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description is designed to change the at-will nature of the employment relationship with Massage Envy. SUPERVISORY RESPONSIBILITIES Recruit, train, supervise, develop and evaluate department staff. MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The minimum requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be able to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE • High School Diploma; and, • Minimum 2 years of related experience and/or training; or, • The equivalent education and experience. COMPUTER EXPERIENCE • Should have knowledge of computer operations: email, spreadsheets, databases and word processing software. LANGUAGE SKILLS • Ability to read, write, and comprehend instructions, correspondence and memos. • Ability to effectively and professionally present information in one-on-one and group situations. MATHEMATICAL SKILLS • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals., • Ability to compute rate, ratio and percentages and interpret bar graphs. REASONING ABILITY • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form., • Ability to deal with problems involving several concrete variables in situations. REQUIRED CERTIFICATES, LICENSES, OR REGISTRATIONS N/A PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Use hands, fingers and wrists to write and work with computer keyboards, mouse and office machines;, • Work under occasional stressful situations;, • Talk and hear;, • Frequently is required to stand, walk, sit and reach with hands and arms; This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description is designed to change the at-will nature of the employment relationship with Massage Envy. Ordinary vision including close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. • May occasionally lift up to 10 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Massage retail clinic environment with light to moderate noise. COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies. Reasonable accommodations may be able to enable individuals with disabilities to perform the essential functions. • Problem Solving - Identifies and resolves problems in a timely manner., • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Meets commitments., • Interpersonal Skills - Maintains confidentiality; Able to build a rapport and work with a variety of personalities., • Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit. • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality., • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time., • Dependability - Follows instructions, responds to management direction; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. Apply Today! ACKNOWLEDGEMENT I attest I have read and understand the requirements and duties in this document in its entirety and that I can and am willing to perform the physical requirements and the essential functions contained herein with or without a reasonable accommodation(s) for any disability, declared or non-declared, which I may have at the time of signing this job description. I also attest that as an employee, I will notify management if my ability to perform my duties changes in the future.

Job Description We at O2 Fitness recognize that quality employees are the lifeblood of our company. We will do our best to make this a valuable and rewarding work experience for you. We strive to create an environment where it is not only easy to gain knowledge, but where it is hard not to. Think of O2 fitness as a place where your newly acquired knowledge and skill can be put into action. About O2 Fitness O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean environment with a professional and caring staff to help our clients achieve real results. We are committed to helping our members create a whole-body approach to wellness by offering an all-inclusive health and fitness experience. We recognize that each members fitness journey is different, thus, we offer a wide variety of group classes, small group activities and personal training. Description A General Manager provides leadership and management for the success of our company, the success of their club, and the success of themselves. They are responsible for the overall production of their club in all departments including Member Experience, Membership Sales, Personal Training, Front Desk, Kids Club, and Housekeeping. They ensure a profitable and successful business by carrying out our company's mission and values while executing our systems within the O2 Fitness foundation. Candidates must have a passion for fitness and wellness, and a desire to assist others; helping them live a healthy lifestyle. Essential Responsibilities • Facilities, • Maintain an exemplary level of cleanliness and maintenance throughout the club., • Ensure that the club passes and maintains all required inspections and certifications., • Gain a complete knowledge of all club standards, services, programs and operations., • Oversee risk management initiatives including; emergency response protocols and trainings, incident reporting and documentation, facility maintenance and signage, and legal contracts., • Member Experience, • Provide timely feedback and gratitude towards member suggestions and compliments to ensure delivery of an excellent member experience., • Build rapport and lasting relationships with prospective and current members., • Sales, • Work with the management team to develop and review the short and long-term goals of O2 Fitness, as well as implement plans to achieve them., • Drive revenue through daily leading and coaching of the Sales and PT teams., • Work with the sales team to develop and review monthly goals and other sales initiatives., • Leadership, • Lead, evaluate, and coach all team members to elicit their best performance, bolster their loyalty to O2 Fitness, empower them to accept responsibility for their departments success, and engender a high level of employee engagement., • Accountable for complete staffing of all positions in the club including the training, coaching, disciplining, completion of performance reviews and termination., • Lead, coordinate and prepare for appropriate internal meetings including; daily huddles, meetings and club walkthrough with the Area Director and COO, leadership trainings, weekly GM meeting/training, etc., • Other duties as assigned to support O2 Fitness vision and mission. Experience • Sales, • Customer service, • Leadership, • College Education preferred, • CPR/AED and First Aid certifications preferred Qualities for Success • Excellent communication skills, • Personal passion for the brand, • Ability to manage multiple priorities, coordinate ongoing projects, plans, and people in a fast-paced environment, • Strong time management and organization skills, • Extensive knowledge of all club activities and promotions, • An understanding of health club operations, • Must be highly motivated Benefits • Competitive Salary, • Sales Commission, • Monthly and Quarterly Bonus Opportunities, • Paid Time Off, • Benefit options consisting of Medical, Dental, Vision, Disability, Life and AD&D insurances, • Company-paid Basic Life insurance, • 401(k) options available (including company match) after meeting plan eligibility requirements, • Complimentary memberships to our fitness and wellness brands, • Discounted Personal Training services at O2 Fitness

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit _. As the Manager of Contact Center Technology & Design, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you. This role is responsible the design and implementation of all Contact Center related activities within the organization. This position will help to manage, design, implement and support telecom technologies that are used in multiple call centers within Valeris. This position is also responsible for the team that provides frontline administration and support regarding daily operational technology tools to the Contact Center Operational Teams. Key Responsibilities: • Provide strong, dynamic leadership that mentors, develops, and guides team members to leverage the value of tools and technologies that support Contact Center Operational Teams within the organization., • Gather, analyze and document business requirements related to Cisco technologies., • Design and customize IVR flows and call routing based on organizational structure for each new business requirement., • Translate client requirements into operational solutions and advise on scope, level of effort and delivery timelines., • Work directly with technology resources to utilize current assets and also understand new tools that will be needed to support our growth., • Investigate and/or implement new Contact Center Technology that will be needed to support operational functions., • Oversee administration of all related Contact Center technology platforms., • Track license consumption and assist with scheduled audits of Contact Center user licenses., • Coordinate with vendors for support Contact Center initiatives as directed by the business., • Work with Contact Center Operations, Service Desk, and System Administration teams to coordinate maintenance windows and ensure uptime in a 24/7 Call Center., • Ensure that system processes and changes are documented and follow a standardized Change Request Qualifications: • 5+ years working with IVR, design and routing configuration within a Contact Center environment, • Strong mentoring and relationship building skills with ability to effectively manage a team., • Must be able to prioritize and execute tasks in a high-pressure environment., • Experience managing a Cisco Contact Center Enterprise environment (admin interfaces and setup) with additional tools that support adjacent Contact Center functions., • Self-motivated and willing to take initiative on multiple company projects., • Excellent verbal and written communication skills for technical and non-technical staff., • Excellent follow through and initiative. Physical Demands & Work Environment • While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy., • Although very minimal, flexibility to travel as needed is preferred., • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Why Work for Valeris? We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect: • Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs, • Additional health support, including telehealth and Employee Assistance Program (EAP) services, • Company match on Health Savings Account contributions, • Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000, • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability, • 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting, • Paid Time Off (PTO) and Sick Leave to support work-life balance, • Team members receive nine paid holidays plus two floating holidays, • Opportunities for advancement in a company that supports personal and professional growth, • A challenging, stimulating work environment that encourages new ideas, • Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace, • A mission-driven, inclusive culture where your work makes a meaningful impact Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice. Our Commitment to Equal Opportunity At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.

Job description: Company Overview 'HCLTech is a leading global technology company dedicated to delivering innovative digital, engineering, cloud, and AI solutions. With a diverse workforce across 60 countries, we are committed to accelerating progress responsibly and sustainably for our clients and communities worldwide.' Summary 'We are seeking a Service Desk Analyst to join our dynamic team in the United States. This role is vital in providing exceptional technical support and customer service to ensure seamless IT operations aligned with our company's mission of technological excellence and inclusive growth.' 'Responsibilities' ' Provide first-line technical support to end-users for hardware, software, and network issues. • Troubleshoot and resolve technical problems related to computer systems, applications, and connectivity., • Manage user accounts and access permissions using Active Directory., • Document incidents and resolutions accurately in the help desk system., • Collaborate with IT teams to escalate complex issues when necessary., • Maintain knowledge of current technology trends and best practices., • Assist in the deployment of new hardware and software updates., • Ensure excellent customer service by communicating effectively with users., • 'Qualifications', • Proven experience in IT support or help desk roles., • Strong knowledge of Windows, macOS, Linux operating systems., • Familiarity with Active Directory, DNS, TCP/IP protocols., • Experience with remote support tools such as SCCM or ServiceNow., • Excellent communication skills and customer service orientation., • Ability to analyze technical issues quickly and accurately., • Relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are a plus.' HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Job Description Description Job Title: E911 NOC Support Technician (Mid/night-Shift) Overview The E911 NOC Technician serves as a critical operational and customer support liaison between statewide emergency dispatch centers (PSAPs) and telecommunications/network providers (e.g., AT&T, Lumen, etc.). This role ensures the reliability, availability, and rapid resolution of issues impacting E911 services. This is a customer-facing technical support position responsible for monitoring, triage, escalation, and coordination of network and system issues that impact emergency services communications. Key Responsibilities Act as the primary point of contact for E911 dispatch centers across the state for reporting and resolving service issues Serve as a liaison between PSAPs and telecom providers (AT&T, Lumen, and others) to ensure timely incident response and resolution Monitor E911 systems, circuits, and network health via NOC tools and alerting systems coordinate between technical teams that are resolving incident triage, troubleshooting, and ticket management for network and service disruptions Create, update, and manage NOC tickets within Salesforce, ensuring accurate tracking, documentation, and timely resolution of incidents Open, track, and escalate tickets with vendors and internal teams as required Provide clear, timely communication and updates to stakeholders during outages or service degradation Coordinate across multiple teams (Tier 1, Tier 2, engineering, and vendors) to drive issues to resolution Maintain accurate incident documentation, logs, and reporting for compliance and operational continuity Assist with continuous improvement efforts for operational processes and incident response Required Skills & Qualifications Strong customer service and communication skills — ability to work with both technical and non-technical stakeholders Experience in a Network Operations Center (NOC), help desk, or technical support environment Experience using Salesforce or similar ticketing systems in a support or operations environment Experience working with telecom carriers or service providers (AT&T, Lumen, etc.) is highly preferred Ability to troubleshoot and prioritize multiple incidents in a fast-paced environment at times. Strong attention to detail with effective documentation skills Ability to work independently while collaborating with cross-functional teams Preferred Qualification Experience supporting E911 systems, public safety networks, or emergency communications Experience with escalation management and vendor coordination Work Schedule Primary shift options may include: (Monday - Friday) Mid-shift: ~4:00 PM – 12:00 AM (most likely to be this shift) Evening/Night shift: ~6:00 PM – 2:00 AM (occasionally your shift may be this) Overnight coverage: 10:00 PM – 6:00 AM (as needed for coverage or call-outs) - (on rare occasions you may need to work this shift) Flexibility is required to provide after-hours coverage, including staying late when needed to support incidents or coverage gaps Work Environment Mission-critical operations environment supporting public safety infrastructure High-impact role where uptime and responsiveness directly affect emergency services Collaboration with Tier 1, Tier 2 technicians, leadership, and external vendors Skills Customer support, Customer service, Call center, salesforce Top Skills Details Customer support,Customer service,Call center,salesforce Additional Skills & Qualifications Strong emphasis on communication skills, reliability, and ability to handle high-pressure situations Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Raleigh, NC. Pay and Benefits The pay range for this position is $28.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Raleigh,NC. Application Deadline This position is anticipated to close on May 29, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean environment with a professional and caring staff to help our clients achieve real results. We are committed to helping our members create a whole-body approach to wellness by offering an all-inclusive health and fitness experience. We recognize that each members fitness journey is different, thus, we offer a wide variety of group classes, small group activities and personal training. If fitness is your passion and you love to bring joy to others, support them in their goals, and make people feel connected to a positive and friendly community you could be a great fit for the O2 Fitness family. A smile, collaborative attitude and positive mindset is what it takes to excel! Responsibilities • All Front Desk / Customer Service Team Members will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to O2 Fitness members, prospective members and guests., • Greet every member and guest with a smile, warm welcome, • Answer phones in a friendly manner and assist callers with a variety of questions, • Sign guests up for memberships and schedule members for Personal Training orientation, • Assist with billing questions and handling member concerns, • Every team member is responsible for assisting the housekeeping team and the cleanliness of the club. Refilling paper products, disinfectant bottles, folding towels and making sure all areas of the club are fully stocked is one of the key responsibilities of the member experience team., • Inventory management of drinks, cooler goods, and protein bars. Merchandising products and keeping the cooler stocked. Experience • High school graduate is preferred, • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations Benefits • Complimentary O2 Fitness Membership, • Discounted Personal Training Sessions, • Supportive work environment, • O2 Fitness Rewards store Compensation • Average pay rate of $13.27 per hour, • Advancement opportunities available with mastery of O2 Fitness club offerings, • 20+ hours per week

Job Description Customer Service Professional - Windows Morrisville, North Carolina, US (RTP) We are seeking a detail-oriented and results-driven Customer Service Professional – Windows who is responsible for providing frontline technical support for Windows-based systems in an enterprise environment. This role serves as the first point of contact for end users, delivering timely and effective support for hardware, software, and operating system issues while ensuring a high level of customer satisfaction. The position focuses on incident intake, initial troubleshooting, and service request fulfillment, escalating more complex issues to higher-tier support as needed. Key Tasks and Responsibilities Technical Support & Troubleshooting • Provide system support for Windows desktops, laptops, and peripherals., • Troubleshoot basic hardware, software, and operating system issues., • Assist users with common issues related to email, applications, and system access., • Perform basic system setup, configuration, and software installations., • Assist with setup and deployment of Windows-based systems., • Support basic hardware troubleshooting and peripheral setup (e.g., printers, monitors)., • Update asset records and support inventory tracking in ITAM systems (e.g., ServiceNow)., • Ensure proper handling and documentation of assigned equipment. Customer Service & End-User Support • Serve as a point of contact via phone, email, web, and in-person support., • Log, track, and manage incidents and service requests in ITSM tools., • Communicate clearly with users regarding issue status and next steps., • Provide courteous, professional, and responsive customer service., • Maintain high levels of customer satisfaction and adherence to SLAs. Service Management & Documentation • Accurately document incidents, service requests, and resolutions., • Follow established procedures for incident, request, and escalation management., • Contribute to knowledge base articles and standard operating procedures., • Ensure compliance with IT policies and security standards. Collaboration & Support • Work closely with macOS teams, and warehouse staff., • Support equipment deployments, relocations, and refresh activities., • Participate in training and team meetings to improve service delivery. Required Skills & Competencies • Basic knowledge of Windows operating systems and desktop environments, • Familiarity with troubleshooting common hardware and software issues, • Strong customer service and communication skills, • Ability to follow processes and document work accurately, • Ability to manage multiple tasks in a fast-paced environment Preferred Qualifications • Experience with ITSM tools (e.g., ServiceNow), • Experience in enterprise or government IT environments Work Environment • Office and/or customer-site environment, • May require physical handling of IT equipment and on-site support Education & Experience Education • Associate degree in Information Technology, Computer Science, or related field (or equivalent experience) Experience • 1–3 years of experience in IT support, help desk, or customer service, • Experience supporting Windows operating systems preferred Certifications • Certifications such as CompTIA A+ or equivalent, • ITIL certification preferred. Security Clearance • Applicants must be able to obtain a Public Trust clearance Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

Job Description Position Summary The Contact Center Supervisor is responsible for overall project management of complex, multi-task contact center operations supporting high-volume inquiries from the general public across multiple communication channels. The UCC Supervisor ensures service quality, workforce management, operational efficiency, SLA compliance, and continuous service improvement within a structured federal IT environment. UCC Supervisor to oversee public-facing contact center operations supporting the USPTO Office of the Chief Information Officer (OCIO) Service Desk Operations Division (SDOD). Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities • Responsible for overall project management of complex, multi-task IT contact center operations., • Plan, organize, and manage groups of employees engaged in technical and customer service duties., • Provide administrative and technical direction to personnel and work without supervision., • Possess corporate authority to recruit, hire, terminate personnel, and commit corporate resources in support of contract performance., • Coordinate approved task orders and ensure that all services meet required schedules and/or production standards., • Establish improved procedures and controls, where necessary, to ensure that all services meet schedule, production, and quality requirements., • Provide customer representatives with the status and activities of personnel covered under the contract., • Respond to administrative or technical requests from Government customer representatives., • Apply continuous evaluation and control measures to ensure operational effectiveness and SLA compliance., • Oversee Customer Service Representatives (CSRs) handling public inquiries via phone, email, and web-based platforms., • Ensure compliance with approved scripts, knowledge articles, and email response templates., • Monitor Automated Call Distribution (ACD), Interactive Voice Response (IVR), and Customer Relationship Management (CRM) systems., • Manage documentation and case tracking within CRM platforms., • Oversee workforce forecasting, call pattern monitoring, and real-time schedule adjustments., • Ensure compliance with UCC training program modules and onboarding requirements., • Conduct quality assurance reviews and trend analysis to identify operational improvement opportunities., • Collaborate with Government stakeholders to enhance automation capabilities, including AI-enabled virtual agent solutions. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor Education & Experience Requirements • Education (Required); BA/BS in Computer Science, Engineering, Mathematics, Business, Management, or equivalent, • Five (5) years of experience in a high-volume contact center supporting the general public., • Clearance Requirement: Ability to successfully obtain and maintain a Tier 1 Investigation (Low Risk)., • One or more Help Desk Institute (HDI) certifications or formal training from the International Customer Management Institute (ICMI) or similar organization Skill & Certification Requirements • Demonstrated experience managing multi-channel customer support operations including phone, email, and web-based platforms., • Experience overseeing workforce management, SLA adherence, and performance reporting within a structured service environment., • Contact center operations management, • Customer Relationship Management (CRM) systems (Salesforce or similar), • Automated Call Distribution (ACD) and Interactive Voice Response (IVR) systems, • SLA tracking and performance reporting, • Workforce management and call pattern monitoring tools, • Quality assurance and customer service best practices, • Public-facing customer service leadership, • Team supervision and performance management, • Operational oversight of high-volume environments, • Workforce forecasting and scheduling optimization, • Quality assurance and continuous improvement, • Strong written and verbal communication skills, • Ability to work independently without supervision, • Personnel must possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work)., • Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information; see things from another person's perspective; express knowledge in a clear, simple manner; explain technical matters to non-technical people; and be able to uphold the interests of the USPTO and convince others by making valid and relevant points in a professional manner., • Excellent written communication skills includes ensuring text is accurate and is expressed in clear, straightforward manner., • Personnel must possess administrative and project management skills., • The USPTO uses Microsoft Project Professional for all project management needs and Microsoft SharePoint for documentation version control and repository needs., • Staff should be skilled with these tools to electronically update project plans and upload documents to our EMS, • This position is considered contingent upon award., • LCI is an Equal Opportunity Employer/ Veterans/ Disabled If you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position please contact HR by phone at (405) 622-2200 or by email at hr@lcibest.com.

Job Description Position Summary LCI is seeking dedicated Customer Service Agents to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining Tier I and Tier II information technology related help desk duties through phone and email support. Provide support for members of USPTO in carrying out the agency’s mission, including working on proprietary software and systems. Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities • Analyze and resolve network hardware, software, and communications problems using diagnostic software and/or technical troubleshooting processes., • Create service desk tickets utilizing ticketing software and ensure proper ticket escalation and resolution., • Maintain and troubleshoot business line applications which could include remote installation or redeployment of software., • Install and maintain the following products, as directed: Cisco AnyConnect, Cisco WebEx, Microsoft including Office, Bit Locker, etc., • Provide technical support over the phone and/or via email., • Implement solutions based on client needs, such as ensuring that all hardware and software work properly is installed or deleted as needed., • Troubleshoot client computer equipment, ensuring it runs correctly, and recovers any lost or accidentally deleted data when/if possible., • Meet customer needs and ensure customer satisfaction., • Use standard operational procedure documentation to assist customers. Work with team members to establish and maintain documentation., • Escalate process and policy issues as needed. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor Education & Experience Requirements • Associate degree or higher in information technology or related field; or high school diploma and relevant information technology certification(s)/training/years of experience in place of degree., • One (1) or more years of information technology experience., • Must be able to pass federal background investigation and obtain a Public Trust. Skill & Certification Requirements • Technical experience with current network hardware, protocols, and standards., • Application support experience., • Knowledge of applicable data privacy practices and laws., • Excellent troubleshooting skills., • Proficiency in Word, Excel, Outlook, database management., • Exceptional customer service and interpersonal skills with the ability to communicate effectively, both verbally and in writing with end users in a pleasant and helpful manner in high stress situations., • Highly organized with attention to detail and accuracy, and the ability to effectively troubleshoot and prioritize meeting multiple deadlines/priorities., • Experience working in a team-oriented, collaborative environment., • This position is considered contingent upon award., • LCI is an Equal Opportunity Employer/ Veterans/ Disabled If you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position please contact HR by phone at (405) 622-2200 or by email at hr@lcibest.com.

Job Description This is a remote position. We are seeking an IT Technical Sales Associate who possesses a strong technical foundation in IT infrastructure and the "hunter" mentality of a top-tier salesperson. This is a unique role where you will manage the full lifecycle of a deal. You will be responsible for locating and qualifying new leads, but you will also stay involved after the sale. You will participate in project management meetings and act as the technical liaison to ensure the project remains aligned with the client’s scope and expectations. You are the "bridge" between the initial promise and the final delivery. Key Responsibilities Business Development: Proactively identify, lead-source, and qualify new business opportunities within the IT infrastructure and field services space. Technical Sales: Consult with potential clients to understand their hardware and deployment needs, proposing tailored solutions that leverage our nationwide field service network. Project Alignment: Attend project management and kickoff meetings for your closed deals. Ensure the technical delivery team understands the client’s requirements and keep the deal "aligned" as it moves from sales to execution. Account Management: Maintain long-term relationships with clients to identify recurring service needs and infrastructure refresh cycles. Reporting: Manage your pipeline and sales activity within our CRM, providing regular updates on lead status and project alignment. Compensation Structure: Recoverable Draw We provide a structure that offers financial stability while rewarding high-volume closers: Base Monthly Draw: You will receive a guaranteed monthly base payment (Draw). Commission Coverage: This role is a "Draw against Commission" structure. Your earned commissions are first applied to cover your monthly base. Commission Payout: Once your sales commissions have fully covered your base draw for the period, you will receive all additional commission earnings with no cap. This allows for significant upside as you build your pipeline. Requirements Technical Knowledge: Deep understanding of IT infrastructure (Networking, Rack & Stack, Structured Cabling, Wi-Fi deployments, and Hardware Lifecycle). (Cameras, Access Control, Ubiquiti) Experience: 3+ years in B2B technical sales or IT field service sales. Project Liaison Skills: Ability to sit in on technical PM meetings, speak the language of technicians, and ensure project scope remains accurate. Remote Capability: Must be a self-starter comfortable working from a home office while maintaining high productivity. Travel: Ability to travel (approx. 10-15%) for industry trade shows and essential face-to-face client meetings. Communication: Elite negotiation skills and the ability to explain complex field service logistics to stakeholders. Systems Knowledge: (Zoho One, CRM, Desk, Projects, DialPad, Sales Navigator, Email Marketing) Benefits Why Join Support Tech LLC? At Support Tech LLC, we don’t just provide field services; we provide the backbone for our clients' technology. Joining our team means joining a fast-paced environment where your technical knowledge and sales grit are directly rewarded. The Benefits of Joining Our Team: • Uncapped Commission Potential: We believe in rewarding high performance. Under our draw-against-commission structure, there is no ceiling on your earnings. Once your base is covered, your earning potential is limited only by your ability to close. • Massive Growth Opportunities: Support Tech LLC is an expanding company. We are looking for a pioneer in this role who can help us grow the department. Success in this position opens doors to future sales leadership and senior account management roles. • Diverse Tech Exposure: You won’t be stuck in a "single-product" silo. You will work across a massive spectrum of hardware and technology—from enterprise networking and data center infrastructure to retail systems and cutting-edge Wi-Fi deployments. • Wide Portfolio of Services: Our "toolbox" is deep. You will have a comprehensive suite of services to sell, including structured cabling, nationwide hardware rollouts, 24/7 on-site support, and professional IT consulting. This variety allows you to pivot and find a solution for almost any client challenge. • Remote Work with Real Impact: Enjoy the flexibility of working from home while remaining a critical part of the project lifecycle. You aren't just "passing off" a lead; you are a key stakeholder in the success of every deployment you sell. • Dynamic Work Environment: No two days are the same. Between prospecting new markets, attending project management meetings, and traveling to major industry trade shows, this role offers a variety of challenges that keep the work engaging. Updated "Compensation" section for your final listing: Compensation & Benefits: • Structure: Base monthly payout (Recoverable Draw) + Uncapped Commission., • Earnings: Once the draw is covered, commission payouts are uncapped., • Flexibility: 100% Remote (USA-based)., • Travel: Fully reimbursed travel for client meetings and industry trade shows. • Tools: Provisioned with the necessary tech and software to manage your sales pipeline effectively.

Job Description Amberly Village Veterinary Hospital is a growing single doctor hospital nestled in beautiful west Cary. We are a professional, client oriented clinic with our goal to create a warm trusting environment for our clients, a rewarding stimulating setting for our staff, and above all to be the voice and advocate of pet health. We boast a beautiful inviting facility where both the pet and the pet parents are cared for in a compassionate atmosphere. Great Location with easy access Our small personal neighborhood hospital provides high quality care with the doctor's 44 years of medical and surgical experience. We are well organized and have the knowledge and the expertise and know how to tie it all together. Bonus pay available in addition to hourly salary. Part time, full time, and shift options available. We are looking for new staff members to help us maintain our high standards. Come join us and see what sets us apart. Seeking new employees for... 1. building an all star team of customer service, 2. full time or part time. shift options., 3. experience with medical - veterinary front desk required, 4. professional appearance with excellent people skills and a friendly personality, 5. proficient with computer skills in a paperless practice, 6. skills in phone etiquette, knowledge of social media, and a love for pets !, 7. room for advancement in all shifts, 8. a team player to create a positive work environment. I'm looking for happy people !, 9. wages pending experience and work interview, 10. if you want to surround yourself with hard working dedicated pet lovers and want to make a difference, please submit a resume. COVID-19 precautions • Personal protective equipment provided or required, • Social distancing guidelines in place, • Sanitizing, disinfecting, and cleaning procedures in place. Social distancing practices in force. Hand sanitizers and frequent hand washings. Facilities are sanitized daily including floors, counter tops, bathrooms, doors, and frequently touched objects. Company DescriptionAmberly Village Veterinary Hospital in Cary is about creating a warm, trusting environment for our clients and patients... a healthy, rewarding home for our staff... and an underlying goal of giving back to the community. Learn more about our hospital at www.amberlyvillagevet.comAmberly Village Veterinary Hospital in Cary is about creating a warm, trusting environment for our clients and patients... a healthy, rewarding home for our staff... and an underlying goal of giving back to the community. Learn more about our hospital at www.amberlyvillagevet.com

Job Description The Opportunity We are looking for a hands-on IT Manager to own our entire technology environment — from the pharmacy management system and HIPAA-compliant infrastructure to workstations, telecom, and the integrations that keep our patient journey running smoothly. This is a solo individual contributor role with broad ownership and real impact. You will report directly to the Director of Operations and work closely with pharmacy leadership to diagnose, prioritize, and solve the technology and process problems that are limiting our growth. This is not a help desk role. We need someone who can architect solutions, manage vendors, enforce compliance, and also roll up their sleeves and fix a network issue on the same day. If you thrive in environments where the work is varied, the stakes are real, and your fingerprints are on everything, this role is for you. What You'll Own Pharmacy Systems & Software • Own, administer, and optimize the Pharmacy Management System (PMS) — including configuration, user access, workflow setup, and vendor relationship management, • Manage integrations between the PMS and adjacent systems: e-prescribing platforms, physician portals, shipping/fulfillment software, and payment processing, • Evaluate, recommend, and implement new software tools that improve operational throughput, reduce manual work, and support clinical accuracy, • Serve as the internal point of contact and escalation for all system issues; manage vendor SLAs and ensure issues are resolved promptly Patient Journey & Operational Technology • Audit the end-to-end patient journey from a technology lens — identify friction points in intake, prescription processing, fulfillment, and communication, • Implement and maintain patient communication tools (SMS, automated refill reminders, secure messaging, patient portal), • Support the shipping and fulfillment workflow — ensure integrations with shipping carriers are functional, accurate, and efficient; troubleshoot shipping label errors, tracking failures, and carrier API issues, • Coordinate with operations leadership to ensure technology supports (not slows) daily pharmacy throughput Infrastructure, Network & Hardware • Manage all on-site and cloud infrastructure: servers, workstations, printers, label printers, network switches, wireless access points, and pharmacy-specific hardware (e.g., scales, barcode scanners, compounding equipment interfaces), • Maintain network reliability and performance across all pharmacy workstations and lab environments, • Manage vendor relationships for ISPs, phone/VoIP systems, and hardware vendors, • Maintain an accurate hardware and software asset inventory; manage refresh cycles proactively HIPAA Compliance & Cybersecurity • Own the pharmacy's HIPAA Security Rule compliance posture — conduct risk assessments, maintain policies and procedures, and manage remediation of identified gaps, • Implement and enforce security controls: endpoint protection, MFA, encrypted data storage, secure remote access, access control policies, and audit logging, • Manage data backup, disaster recovery, and business continuity planning — ensure the pharmacy can recover quickly from any system failure, • Conduct regular security awareness training for staff; serve as the go-to resource for phishing, password hygiene, and device security, • Coordinate with the Director of Operations and ownership on any potential breach events, following HIPAA breach notification requirements Telecommunications • Manage and optimize the pharmacy's phone system (VoIP or traditional) — including call routing, hold queues, voicemail, and any IVR configurations, • Ensure telecom reliability and redundancy; troubleshoot call quality and coverage issues, • Evaluate whether current telecom infrastructure is meeting the needs of the patient intake team and recommend upgrades as needed Process Improvement & Internal Support • Provide hands-on technical support to all pharmacy staff — be the first and last line of support for day-to-day technology issues, • Document all systems, configurations, and processes; build and maintain an internal IT knowledge base, • Train staff on new tools, workflows, and security practices — with patience and clarity, • Partner with the Director of Operations to identify technology-driven solutions to operational bottlenecks across compounding, fulfillment, and patient services What We're Looking For Required Experience & Skills • 4+ years of hands-on IT experience, ideally in a healthcare, pharmacy, or similarly regulated environment, • Working knowledge of HIPAA Security Rule requirements and practical experience implementing or maintaining compliance programs, • Demonstrated experience managing or supporting a Pharmacy Management System (e.g., PK Software, BestRx, Liberty Software, Rx30, or equivalent) strongly preferred, • Proficiency in network administration: TCP/IP, VLANs, Wi-Fi, firewalls, and switches, • Experience with Windows-based environments, Microsoft 365, and cloud platforms (Azure or AWS a plus), • Hands-on experience with endpoint security tools, MFA deployment, and backup/recovery systems, • Comfortable managing VoIP/telecom systems, • Experience managing shipping integrations (UPS, FedEx, USPS APIs or platforms like ShipStation, EasyPost, or similar), • Strong vendor management skills — you know how to hold a vendor accountable without burning the relationship Preferred Qualifications • Experience in a compounding pharmacy, specialty pharmacy, or 503A/503B facility, • Familiarity with e-prescribing platforms (Surescripts, DrFirst, or similar), • Any relevant certifications: CompTIA Security+, CompTIA Network+, Microsoft certifications, or CISSP, • Experience supporting a growing small business through a period of systems change or technology modernization Who You Are • A self-starter who doesn't wait to be told what needs fixing — you find it, document it, and solve it, • Calm under pressure; the person staff trusts when something breaks at 9am on a Monday, • A clear communicator who can translate technical issues into plain language for non-technical stakeholders, • Highly organized — you track open issues, pending projects, and vendor contracts without letting things fall through the cracks, • Someone who takes HIPAA seriously — not as a checkbox, but as a responsibility to patientsCompany DescriptionAbout Triangle Compounding Pharmacy Triangle Compounding Pharmacy (TCP) is an independently owned, 503A-licensed compounding pharmacy serving patients and prescribers across North Carolina and beyond. Triangle Compounding Pharmacy was the first PCAB-accredited pharmacy in North Carolina and the first 503B FDA-registered outsourcing facility. We specialize in personalized, non-sterile compounded medications — including bioidentical hormone replacement therapy, pain management, dermatology, men's health, pediatric formulations, and an expanding longevity product portfolio that includes NAD+ therapy, oral peptide protocols, and custom ED formulations. We are in an exciting period of strategic growth. The board has approved an ambitious expansion into the longevity pharmacy space, including new product categories, a new BD function, a clinic partnership program, and new oral solid dosage capabilities. As we scale, we need an experienced operational leader who can build the infrastructure, systems, and culture to support that growth — while solving the real operational challenges we face today. We specialize in custom sterile and non-sterile compounding for patients whose needs simply aren't met by commercially available medications. Our work spans hormone therapy, pain management, weight loss, veterinary care, pediatric formulations, and more — each prescription made specifically for the individual patient, not the average. With ISO-certified clean rooms, rigorous quality standards, and a pharmacist-led team that has earned the trust of providers and patients across multiple states, Triangle Compounding is where precision and personalized care come together. If you're looking to bring your skills somewhere that genuinely raises the bar — and where the work you do matters — you've found the right place.About Triangle Compounding Pharmacy\nTriangle Compounding Pharmacy (TCP) is an independently owned, 503A-licensed compounding pharmacy serving patients and prescribers across North Carolina and beyond. Triangle Compounding Pharmacy was the first PCAB-accredited pharmacy in North Carolina and the first 503B FDA-registered outsourcing facility. We specialize in personalized, non-sterile compounded medications — including bioidentical hormone replacement therapy, pain management, dermatology, men's health, pediatric formulations, and an expanding longevity product portfolio that includes NAD+ therapy, oral peptide protocols, and custom ED formulations.\nWe are in an exciting period of strategic growth. The board has approved an ambitious expansion into the longevity pharmacy space, including new product categories, a new BD function, a clinic partnership program, and new oral solid dosage capabilities. As we scale, we need an experienced operational leader who can build the infrastructure, systems, and culture to support that growth — while solving the real operational challenges we face today.\n\nWe specialize in custom sterile and non-sterile compounding for patients whose needs simply aren't met by commercially available medications. Our work spans hormone therapy, pain management, weight loss, veterinary care, pediatric formulations, and more — each prescription made specifically for the individual patient, not the average.\n\nWith ISO-certified clean rooms, rigorous quality standards, and a pharmacist-led team that has earned the trust of providers and patients across multiple states, Triangle Compounding is where precision and personalized care come together. If you're looking to bring your skills somewhere that genuinely raises the bar — and where the work you do matters — you've found the right place.

Job Description · Are you an experienced IT professional who enjoys leading technical strategy and mentoring others? · Do you thrive on owning complex client environments—from onboarding and assessments through long-term optimization? · Are you excited to be a trusted technical leader at a growing, people-focused IT services company? CSP, Inc. is seeking a Systems Engineer Team Lead to join our Raleigh-based IT team. This role is hybrid/on-site and serves as a technical resource for our clients and internal teams. This role is ideal for an experienced engineer who enjoys leading complex initiatives, driving best practices, and playing a key role in client onboardings, assessments, and solution design. You’ll combine deep technical expertise with leadership and client-facing skills to help organizations get the most from their IT investments. Responsibilities (What You’ll Do): · Serve as a lead technical resource and escalation point for CSP’s engineering and help desk teams · Lead major client onboardings, including discovery, environment assessments, documentation, and transition planning · Perform comprehensive technology and security assessments, providing strategic recommendations to reduce risk and improve performance · Design, architect, and implement complex solutions across Microsoft 365, cloud, security, networking, and server environments · Provide technical leadership for Microsoft 365 services including Exchange Online, SharePoint, OneDrive, Teams, Entra ID (Azure AD), security and compliance features · Own and drive complex troubleshooting efforts, guiding engineers through root-cause analysis and resolution · Mentor and support Systems Engineers by sharing knowledge, setting standards, and promoting best practices · Act as a trusted technical advisor to clients through proactive communication, strategic planning, and long-term roadmap development Benefits (What You’ll Gain): · Knowledge. Ongoing exposure to advanced solutions, architecture, and emerging technologies within the IT industry · Opportunity to shape technical standards, processes, and client strategies at a growing company · Professional growth in an autonomous, trusted leadership role · Collaboration with motivated, high-performing teammates in a fast-paced, empowering environment · Fulfillment through meaningful client impact and helping organizations maximize their technology investments Qualifications (What We Need from You): · 5+ years of progressive experience supporting and designing information technology solutions · Proven experience as a senior or lead engineer supporting complex client environments · Deep expertise in Microsoft 365, including administration, security, identity, and collaboration solutions · Strong technical foundation across cloud technologies, IT security, Microsoft server administration, networking (Cisco Meraki), and Microsoft desktop OS · Demonstrated experience leading client onboardings, technical assessments, and large-scale implementations · Excellent communication, leadership, and interpersonal skills with the ability to translate technical concepts for non-technical audiences · Strong critical-thinking skills and the ability to independently evaluate IT environments and drive strategic improvements · Ability to lead, mentor, and positively influence a dynamic engineering team Company DescriptionCSP, Inc. is a family-owned IT Services and Solutions firm based in Raleigh, NC, with a simple vision: to make a positive, lasting impact on our people, our clients, and our community. For more than 31 years, we’ve believed in working to live—not living to work. That belief shapes how we support our team, serve our clients, and build long-term relationships rooted in trust, balance, and growth. If you value meaningful work in an environment where people genuinely care about one another, you’ll feel right at home here. Today, CSP is made up of approximately 40 talented professionals who collaborate across Managed and Cloud Services, Data Center Solutions, Security, Networking, and Voice. Our work empowers organizations to operate securely, efficiently, and confidently—while giving our team the opportunity to grow their skills and careers. We’re proud of our casual, collaborative culture, where teamwork and connection matter. From monthly social events and team huddles to ongoing training opportunities, plus a snack and coffee bar, we focus on creating an environment where people can do their best work—and enjoy doing it. If you’re looking to grow with a stable, community-focused company that values innovation, balance, and personal development, we’d love to meet you!CSP, Inc. is a family-owned IT Services and Solutions firm based in Raleigh, NC, with a simple vision: to make a positive, lasting impact on our people, our clients, and our community.\r\n\r\nFor more than 31 years, we’ve believed in working to live—not living to work. That belief shapes how we support our team, serve our clients, and build long-term relationships rooted in trust, balance, and growth. If you value meaningful work in an environment where people genuinely care about one another, you’ll feel right at home here.\r\n\r\nToday, CSP is made up of approximately 40 talented professionals who collaborate across Managed and Cloud Services, Data Center Solutions, Security, Networking, and Voice. Our work empowers organizations to operate securely, efficiently, and confidently—while giving our team the opportunity to grow their skills and careers.\r\n\r\nWe’re proud of our casual, collaborative culture, where teamwork and connection matter. From monthly social events and team huddles to ongoing training opportunities, plus a snack and coffee bar, we focus on creating an environment where people can do their best work—and enjoy doing it.\r\n\r\nIf you’re looking to grow with a stable, community-focused company that values innovation, balance, and personal development, we’d love to meet you!

Job Description RESPONSIBILITIES: • Part-Time/M-F/ 9 am-2 pm, • Recruitment Warehouse Personnel, and help conduct onsite interviews for Warehouse Personnel, • Have thorough knowledge and understanding of Company policies and procedures as outlined in the Employee Handbook and standalone policies., • Understand background check and drug screening policies and procedures., • Be a resource for Operations when needed., • Coordinate New Employee Orientation for all new hires, including the coordination of new hire and benefits enrollment process (i.e., new hire paperwork, onboarding sessions, schedule informational meetings, collect paperwork, and track employee enrollment options)., • Understand the payroll cycle., • Create and maintain personnel files for all new hires., • Maintain state and federal employment postings facility’s break room., • Facilitate employee status change process for all employees., • Process employee separation forms for all positions., • Educate warehouse personnel about Company policies (i.e., eligibility for and accrual of benefits such as paid time off, short- and long-term disability, and holiday pay)., • Participate in the Morale Committee and employee social functions., • Arrange monthly birthday/anniversary celebrations and create birthday/anniversary cards., • Maintain and inform Corporate Human Resources Supervisor of all communication with federal and state agencies., • Other duties as assigned. QUALIFICATIONS AND JOB SPECIFICATIONS: • High School diploma, GED, or equivalency required. Progressing towards a college degree preferred., • Displays dedication to a high standard of performance, • Possesses strong written and verbal communication skills, • Demonstration of the following:, • Effective time management skills, • Impeccable verbal and written communication skills, • Ability to conduct appropriate research as needed, • Strong presentation skills, • Attention to detail and organization, • Critical thinking skills, • Interested in working in a fast-paced environment. TECHNICAL EXPERTISE: • Navigate through Quality and Employee Management Systems with training – PAYCOR, CQ, • Basic to Intermediate Microsoft Office skills: Outlook, Excel, PowerPoint, • Intermediate public speaking and presentation skills, • Ability to produce a range of reports and statistical information (track headcount, analysis of separations YTD), • Experience of using a Human Resources IT System (HRIS) (onboarding, running reports), • Understanding of people sourcing and best hiring/interviewing practices is a plus, • Excellent verbal and written communication skills, • Experience utilizing web-based telecommunications and social media technology ADDITIONAL EMPLOYMENT REQUIREMENTS • Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen)., • Must have a valid driver’s license to participate in regional recruiting and professional development events. PHYSICAL/MENTAL/VISUAL DEMANDS • Work is light to medium in nature with frequent walking to perform assigned tasks., • Occasional lifting of 25lbs. is required. WORKING CONDITIONS • Activities occur both inside and outside., • Hazardous conditions may exist, such as proximity to moving mechanical parts. EQUIPMENT OPERATED • Equipment: Desktop computer, fax machine, copier, desk phone, and cell phone, • Systems: Outlook, Excel, and Word NO AGENCIES

Job DescriptionNew York Life Insurance Company, a mutual life insurance company, together with its subsidiaries, provides a range of insurance and investment products and services. The company offers life insurance, long-term care insurance, and group disability insurance products, as well as mutual funds. Unlike most careers, being a Financial Professional will not leave you tied to an office or a desk. Whether you’re out meeting with clients, working in a new market or putting together a proposal for a client, every day is different. Building and maintaining long-term relationships with your clients is one of the most rewarding aspects of being a Financial Professional and it’s the reason why many people enter and stay in the career. Starting any new position takes a lot of time and commitment. This career is no different. Success for anything worthwhile requires focus and dedication. Many of our Financial Professionals work hard because they understand that some of the benefits of this career are a flexible schedule as well as the ability to choose the clients they work with. What is expected of our Agents? The ability to understand the needs and financial concerns of clients. Ability to educate clients on how to plan ahead for the future financially so that they are prepared for unfortunate life events/ circumstances they may encounter. Promote customized ways for clients to achieve their long-term financial goals. Cultivate relationships and help every family member or individual pursue financial security. Ability to build an insurance and financial practice through establishing professional networks and prospecting for new clients. Provide compassion and guidance to clients when unfortunate life circumstances arise. Have a clear focus on developing and maintaining long-term bonds with clients, resulting in trust and stability of community over time. Make an impact in your community. As a Financial Professional, you’ll have the opportunity each day to see how you impact individuals, families, and small businesses for the better. You’ll help your clients navigate challenges that many of them find complex and confusing such as preparing for retirement, saving for college, and other issues that significantly impact their lifestyle. We are among the strongest and most respected financial companies in America today, consistently appearing on the Fortune 100 list. New York Life has earned the highest possible financial strength ratings currently awarded to any life insurer from the four major ratings agencies: Standard & Poor’s (AA+); A.M. Best (A++); Moody’s (Aaa); and Fitch (AAA). For over 60 years we have led the way in the industry with the most US members of the Million Dollar Round Table, the standard of excellence for life insurance sales performance in the insurance and financial services industry. About New York Life As a mutual company, we are accountable only to you. That means we are fully aligned with our policy owners, not with outside investors or Wall Street. This allows us to focus on delivering lifelong value to our customers. New York Life has been around for over 174 years of industry success. We are a Fortune 100 company and are ranked No. 71 on the 2019 Fortune 500 list. New York Life is the Largest Mutual Insurer in the U.S. New York Life has the highest financial strength ratings currently awarded to any U.S. life insurer from all four of the major credit rating agencies: A.M. Best (A++), Fitch (AAA), Moody’s Investors Service (Aaa), Standard & Poor’s (AA+). We have been in business since 1845, and we have a long and impressive track record of helping generations of Americans protect their families and attain their financial goals. That passion and commitment to protection have continued unabated for nearly two centuries. We’ve seen the nation evolve and events that have affected the lives of Americans: from the Civil War, to the 1906 San Francisco earthquake, to the 1929 stock market crash, to September 11, 2001, to Hurricane Katrina in 2005. What does this mean? It means that New York Life is resilient and able to thrive in all economic conditions. This means we’ll always be there for our policy owners, and for future generations. New York Life Insurance Company is an equal opportunity employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity SMRU 1827565 Exp 7/1/2020

Job DescriptionNew York Life Insurance Company, a mutual life insurance company, together with its subsidiaries, provides a range of insurance and investment products and services. The company offers life insurance, long-term care insurance, and group disability insurance products, as well as mutual funds. Unlike most careers, being a Financial Professional will not leave you tied to an office or a desk. Whether you’re out meeting with clients, working in a new market or putting together a proposal for a client, every day is different. Building and maintaining long-term relationships with your clients is one of the most rewarding aspects of being a Financial Professional and it’s the reason why many people enter and stay in the career. Starting any new position takes a lot of time and commitment. This career is no different. Success for anything worthwhile requires focus and dedication. Many of our Financial Professionals work hard because they understand that some of the benefits of this career are a flexible schedule as well as the ability to choose the clients they work with. What is expected of our Agents? The ability to understand the needs and financial concerns of clients. Ability to educate clients on how to plan ahead for the future financially so that they are prepared for unfortunate life events/ circumstances they may encounter. Promote customized ways for clients to achieve their long-term financial goals. Cultivate relationships and help every family member or individual pursue financial security. Ability to build an insurance and financial practice through establishing professional networks and prospecting for new clients. Provide compassion and guidance to clients when unfortunate life circumstances arise. Have a clear focus on developing and maintaining long-term bonds with clients, resulting in trust and stability of community over time. Make an impact in your community. As a Financial Professional, you’ll have the opportunity each day to see how you impact individuals, families, and small businesses for the better. You’ll help your clients navigate challenges that many of them find complex and confusing such as preparing for retirement, saving for college, and other issues that significantly impact their lifestyle. We are among the strongest and most respected financial companies in America today, consistently appearing on the Fortune 100 list. New York Life has earned the highest possible financial strength ratings currently awarded to any life insurer from the four major ratings agencies: Standard & Poor’s (AA+); A.M. Best (A++); Moody’s (Aaa); and Fitch (AAA). For over 60 years we have led the way in the industry with the most US members of the Million Dollar Round Table, the standard of excellence for life insurance sales performance in the insurance and financial services industry. About New York Life As a mutual company, we are accountable only to you. That means we are fully aligned with our policy owners, not with outside investors or Wall Street. This allows us to focus on delivering lifelong value to our customers. New York Life has been around for over 174 years of industry success. We are a Fortune 100 company and are ranked No. 71 on the 2019 Fortune 500 list. New York Life is the Largest Mutual Insurer in the U.S. New York Life has the highest financial strength ratings currently awarded to any U.S. life insurer from all four of the major credit rating agencies: A.M. Best (A++), Fitch (AAA), Moody’s Investors Service (Aaa), Standard & Poor’s (AA+). We have been in business since 1845, and we have a long and impressive track record of helping generations of Americans protect their families and attain their financial goals. That passion and commitment to protection have continued unabated for nearly two centuries. We’ve seen the nation evolve and events that have affected the lives of Americans: from the Civil War, to the 1906 San Francisco earthquake, to the 1929 stock market crash, to September 11, 2001, to Hurricane Katrina in 2005. What does this mean? It means that New York Life is resilient and able to thrive in all economic conditions. This means we’ll always be there for our policy owners, and for future generations. New York Life Insurance Company is an equal opportunity employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity SMRU 1827565 Exp 7/1/2020

Job DescriptionDescriptionHEAPY is a firm where your work shapes the future of sustainable, resilient design — and where your career is treated with the same intentionality. We're a growing team looking for a Business Development professional to help us expand our presence in the Carolinas. Culture Colleague First — your growth, well-being, and success come first. Work style Flexible environment designed around how you do your best work. Impact Purpose-driven design for sustainable, resilient communities. At HEAPY, we don't just invest in projects — we invest in people. You'll build lasting client relationships, bring your authentic ideas to the table, and grow alongside a team that genuinely cares about the work and each other. If the built environment excites you and you want your impact to extend beyond the project closeout, this is your team. Click here to learn more about HEAPY! SUMMARYAre you a connector, a strategist, and a relationship-builder who thrives on opening doors and driving growth? HEAPY is looking for a dynamic member of our Business Development team to expand our impact in the Carolinas regional market. In this high-visibility role, you’ll be the face of HEAPY—advocating for our Purpose of building a more sustainable, well, and resilient society by connecting with key decision-makers, uncovering new opportunities, and deepening relationships with our existing partners. You’ll work alongside innovative teams, leveraging HEAPY’s strong brand and collaborative culture to spark meaningful conversations with clients, architects, owners, and strategic partners. We’re not just looking for someone to sell—we’re looking for someone to inspire. If you're energized by making lasting connections, guiding clients through transformative projects, and driving real impact in your region, this is your opportunity to help shape the future of the built environment with HEAPY. WHAT YOU BRING TO THE TABLE • 5+ years of business development experience in a service-driven, B2B environment—ideally with a focus on architecture, engineering, construction, or related industries., • Proven success engaging C-Suite leaders and key stakeholders with a consultative, trust-first approach., • Deep knowledge of your region—you know Raleigh inside and out and have a great overall understanding of the North and South Carolina region. You have a strong network of industry contacts (architects, owners, developers, etc.)., • CRM-savvy with a disciplined, data-informed approach to pipeline and relationship management., • A natural communicator—confident, articulate, and persuasive in both writing and conversation., • A strategic thinker and self-starter who thrives on autonomy and accountability., • Willingness to travel locally and regionally, attend events, and represent HEAPY outside of regular hours when needed.Want to make a difference while driving growth and innovation? Join HEAPY—and help us lead the way in shaping healthier, more resilient communities in theSoutheast and beyond. Knowledge, Skills & Expertise • Maintains clear knowledge of HEAPY Corporate Vision, Mission, and Core Values and demonstrates awareness of how those objectives relate to all position responsibilities., • Approaches all assigned tasks as an opportunity for growth and experience., • Understands HEAPY profitability goals and aligns sales strategies within represented markets to achieve established goals., • Manages both existing business development pipeline and the development of new business opportunities, setting and achieving annual and monthly sales goals, including volume and growth., • Opens doors to new and existing clients through conducting appropriate and thoughtful contact with clients, and following through on deliverables, including delivery of promotional materials, initiation of meetings, connecting clients with internal team members, etc. Understands HEAPY services and portfolio and represents them comprehensively at meetings, industry events, conferences, trade shows, and conversations with owners, architects, etc., • Keenly identifies trends and customer needs, infusing service-minded savvy with building short, medium and long-term client objectives in alignment with projects., • Coordinates/tracks with business partners (PMs, Marketing, etc.) the delivery of HEAPY services to ensure clients' needs are satisfied in accordance with project scope., • Monitors and evaluates industry trends and customer drivers and meets regularly with management and stakeholders to discuss strategy., • Takes a lead role in the development of proposals and presentations to nurture business opportunities and partnerships., • Manages proposal response process, including detailed RFP requirements, content creation, and inputs from various sources., • Works closely with Marketing team members to develop new business materials to support business development efforts, and maintain client contact (surveys, etc.)., • Maintains and shares professional knowledge through education, networking, events, and presentations., • Coordinates strategies and activities with National Director of Business Development /HEAPY Business Development team members/Practice Directors/CSO., • Manage and maintain DELTEK Capture plan in cooperation with Practice Directors and National Director of Business Development to create strategies and action items to win client work and foster long-term relationships that create a consistent stream of projects., • Enters all information in an accurate and timely manner into DELTEK system, leveraging system to coordinate and develop strategies with Business Development team members and National Director of Business Development., • Appropriately identifies opportunities to cross/upsell HEAPY services to clients; coordinates activities with Business Development team members to ensure seamless partnership and execution of goals., • Represents the HEAPY culture and maintains colleague morale and interacts appropriately with client counterparts., • Participates actively in the client feedback process and maintains a leadership role in understanding client comments, positively engaging with the client when opportunities to improve HEAPY performance and services are identified., • Other duties as assigned. Physical Demands & Work Environment • Ability to be sedentary at desk for periods of time while operating a keyboard, stylus and/or mouse and using a computer screen., • Ability to accommodate in-person appointments/travel in schedule with limited notice, • Possession of Reliable transportation to and from appointments/clients/activities., • Ability to communicate in person, in writing and via phone with other individuals., • Ability to rapidly assess incoming information from a variety of resources and respond quickly and appropriately in verbal interactions., • Ability to work in all elements of indoor and outdoor environments which include the heat, cold, rain, snow, wind, etc., • Ability to access all areas of the jobsite with activities that include ascending and descending stairs, scaffolding, ladders, navigating elevation changes, etc., • Capable of working in physical positions that may include maneuvering self into different positions traditionally is achieved by kneeling, sitting, standing, squatting, bending over, etc., • Ability to move, transport, or position items weighing up to 25 lbs., • Ability to follow safety guidelines for both company and clients., • Ability to gather, organize and evaluate information related to client opportunities and needs (such as market analysis, budgets, finances, etc.).NOTEThis job description is not designed to state or imply that the listed responsibilities are the only duties to be performed by the colleague in this position. Duties, responsibilities and activities may change or be assigned by a person authorized to assign such duties at any time with or without notice. All responsibilities and requirements listed are considered essential and are subject to possible modification to reasonably accommodate qualified individuals who may request such modification due to disabilities. This document does not create an employee contract, implied or otherwise, other than an “at will” relationship. HEAPY Benefits • Built for People, Not Just Projects – a collaborative, colleague-first culture where you can do your best work, • Thrive with HEAPY Benefits – premium medical, dental & vision coverage designed with you in mind, • Invest in Your Future – 401(k) with competitive contributions to help you plan ahead, • Be Rewarded for Your Impact – 10–15% annual bonus potential tied to company performance and your contributions, • Own Your Time – open PTO and paid sick time that gives you the flexibility to recharge when you need it, • Wellness Week – we hit pause the final week of the year so you can rest, reset, and reflect, • Feel Your Best – annual wellness benefit bonus focused on your overall well-being, • Grow with Purpose – annual professional development stipend to support your career goals

Job Description Position Summary The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions. This role ensures SLA compliance, operational governance, workforce strategy, security compliance, and continuous service improvement across a high-volume federal IT environment. The Program Manager must have demonstrated the ability to lead a program similar in size and complexity as the EUS Services. Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities • Oversee the entire program for the contract and all associated teams., • Ensure that all deliverables are provided in accordance with contract requirements and that SLAs are adhered to., • Communicate with key government personnel including, but not limited to, the SDOD Director, Call Center Manager, and COR., • Provide administrative directions to subordinate leads and task managers., • Possess corporate authority to recruit, hire, terminate personnel, and commit corporate resources in support of contract performance., • Oversee all contract task areas including Tier 1 Service Desk, Advanced Problem Resolution, USPTO Contact Center, Knowledge Management, Accounts Management, and Executive Support., • Lead performance oversight of high-volume contact center and service desk operations., • Manage risk, contingency planning, surge staffing, and COOP readiness., • Ensure compliance with NIST, FISMA, ATO, and federal IT security requirements., • Oversee AI-enabled service enhancements and continuous service improvement initiatives., • Leads executive-level operational reviews and performance briefings. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor Education & Experience Requirements • Fifteen (15) years of management experience or equivalent combination of education and experience. Experience/Education Substitution Guidelines: 1 year of study/experience equates to 1 year of relevant IT experience/education., • Must have ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Director is preferred, • Experience overseeing enterprise IT service desk or contact center operations supporting large federal or similarly regulated environments with:, • 10,000 or more users, • High-volume, multi-channel support operations, • Formal Tier 1 and Tier 2 escalation processes, • Strict Service Level Agreement (SLA) performance requirements, • Demonstrated experience ensuring contract deliverables and SLAs are met in a federal IT environment. Bachelor's degree in the related subject area., • FedRAMP cloud environments., • Knowledge-Centered Service (KCS) Skill & Certification Requirements • Executive communication, • Contract governance leadership, • Risk management, • Operational analytics, • Strategic workforce planning, • Personnel must possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work)., • Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information; see things from another person's perspective; express knowledge in a clear, simple manner; explain technical matters to non-technical people; and be able to uphold the interests of the USPTO and convince others by making valid and relevant points in a professional manner., • Excellent written communication skills includes ensuring text is accurate and is expressed in clear, straightforward manner., • Personnel must possess administrative and project management skills., • The USPTO uses Microsoft Project Professional for all project management needs and Microsoft SharePoint for documentation version control and repository needs., • Staff should be skilled with these tools to electronically update project plans and upload documents to our EMS., • LCI is an Equal Opportunity Employer/ Veterans/ Disabled Leader Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email hr@lcibest.com

Job Description About MyComputerCareer (MyCC): At MyComputerCareer, we’re transforming lives through tech education! Our mission-driven team is dedicated to helping students achieve life-changing careers in IT. With a family-like culture rooted in Love, Customer First, Excellence, and Ethics, we’re focused on making a lasting impact. Join us and be part of a dynamic, fast-paced environment where your contributions truly matter. Location: Hybrid, Apex NC About MyComputerCareer (MyCC) MyComputerCareer is a technology education company focused on changing lives through career training. Our team is driven by purpose, innovation, and a commitment to providing an exceptional experience for students and employees alike. Technology is at the core of how we operate — and we’re looking for a strong IT leader to help us scale securely and efficiently. Position Overview The IT Operations Manager leads the day-to-day operations of MyCC’s IT environment, ensuring our systems, infrastructure, and support services run reliably, efficiently, and securely. This role combines IT operations leadership with cybersecurity oversight. You will guide a team responsible for networks, servers, endpoints, and help desk support while also protecting company systems and data from security threats. You’ll play a hands-on leadership role — supporting escalations, improving processes, strengthening security, and ensuring technology enables the business to run smoothly. What You’ll DoIT Operations & Infrastructure Monitor servers, networks, and systems for performance, stability, and reliability Analyze system logs, error reports, and user feedback to identify improvements Oversee system upgrades, installations, and data migrations while maintaining uptime and security Ensure patches and updates are applied to servers, endpoints, and applications Evaluate hardware and software effectiveness and recommend improvements Manage software licensing and ensure compliance Support LAN/WAN environments, user access, and system configurations Help Desk & Team Leadership Lead IT support operations and assign help desk priorities Serve as the escalation point for complex technical issues Guide hardware and software replacement, upgrades, and standards Develop and maintain IT documentation, SOPs, and user guides Provide training insights to improve user productivity and adoption Participate in planning, meetings, and departmental projects Cybersecurity & Risk Management Establish and continuously meaningfully improve MyCC’s cybersecurity program Help implement security policies, controls, monitoring, and response processes Safeguard systems, infrastructure, and company data from threats and vulnerabilities Manage access controls, endpoint protection, and risk mitigation efforts Support incident response and proactive security monitoring Strategic & Administrative Support Assess department technology and equipment needs and present recommendations to the CIO Assist with vendor coordination and bid gathering for IT purchases Use technology to improve employee efficiency and service delivery Key Competencies Strong problem-solving and troubleshooting skills Customer-first mindset with excellent communication skills Technical leadership and team management Project and workload prioritization in a fast-paced environment Experience with documentation, SOPs, and IT policies Ticketing systems and service desk operations Cloud platform experience Cybersecurity knowledge and risk awareness High ethical standards and professionalism Education & Experience 5–8 years of progressive experience in IT operations, systems administration, or infrastructure management Experience supporting modern enterprise technologies and business IT environments Hands-on experience with cloud platforms (Google Workspace, Microsoft 365, or similar SaaS environments) Experience with network administration, servers, endpoint management, and system security best practices Working knowledge of cybersecurity fundamentals (patching, access control, endpoint protection, risk mitigation) Experience leading or supporting help desk and technical teams Degree in IT, Computer Science, or related field preferred but not required — equivalent experience strongly considered Industry certifications are a plus (CompTIA, Microsoft, Google, Cisco, Security+, Network+, etc.) Travel & Work Location This role requires approximately 10–15% travel, including visits to offsite locations and attendance at industry conferences or events as needed. This position is based in the Raleigh, North Carolina area, and candidates must be located in or willing to relocate to this area. Physical & Work Requirements Ability to communicate clearly in person and in writing Ability to move throughout office and campus environments Occasional lifting (up to 25 lbs) Sustained focus and cognitive engagement in a dynamic environment Why Join MyCC? You’ll have the opportunity to shape and strengthen the technology backbone of an organization that changes lives every day. This is a high-impact leadership role where your expertise will directly influence security, stability, and scalability across the company. Comprehensive Benefits That Support You at Every Stage We believe taking care of our people is just as important as taking care of our students. Eligible full-time employees enjoy a well-rounded benefits package designed to support your health, financial security, and overall well-being. Our benefits include: • Multiple medical plan options, including HSA plans with employer contributions, • Dental and vision coverage, • Company-paid life and disability insurance, • 401(k) with company match, • Generous paid time off and holidays, • Employee Assistance Program (EAP) for confidential personal support, • Optional coverage such as accident, critical illness, and pet insurance We’re committed to helping our employees stay healthy, feel secure, and maintain balance both at work and at home. We are and Equal Opportunity Employer.

Job DescriptionCooper Tacia is the product of a partnership formed between two high school friends students, John Cooper and Chris Tacia, in 1996. The two began a business splitting firewood and selling it by the truckload to locals around Sanford, North Carolina. Proceeds from selling firewood became the seed money for a small residential development in western Harnett County where John led development & construction and Chris real estate & marketing. Since its incorporation in 2003, Cooper Tacia has evolved from residential construction and renovation in Sanford, NC to large-scale manufacturing, office buildings, government and education facilities, restaurant & retail spaces, apartment complexes, and airport construction throughout the southeast United States. What has remained constant is their goal of becoming one of the most sought after, creative and dynamic project management and general contracting companies in the southeast. Cooper Tacia is committed to working toward its mission while keeping its operating principles first and foremost in their minds.Cooper Tacia is currently looking for a systems engineer. This role acts as a technical expert, advisor, and project manager, requiring a blend of technical expertise, strategic planning, and leadership skills. Responsibilities include assessing and optimizing IT infrastructure, developing disaster recovery plans, and serving as a consultant on projects involving IT infrastructure, with an emphasis on innovation and efficiency to support the organization's goals.Duties and Responsibilities: • Plan, execute, and manage system and network upgrades to minimize downtime and ensure continuity of operations., • Architect and implement advanced system solutions to meet organizational objectives, including cloud integration, network design, and application deployment., • Lead the evaluation and integration of new technologies to enhance system efficiency and performance., • Design and maintain robust security protocols and measures to protect system integrity and data privacy., • Conduct system and network audits to identify vulnerabilities and implement corrective actions to mitigate risks., • Develop and oversee comprehensive disaster recovery and business continuity plans to ensure data availability and system functionality in emergency scenarios., • Serve as a technical project manager for major IT initiatives, coordinating cross-functional teams to achieve project milestones and deliverables., • Plan and conduct regular information security training sessions for employees, emphasizing best practices, awareness of security threats, and the importance of compliance with organizational security policies., • Collaborate with leadership to formulate strategic technology plans that align with business goals and objectives, including budgeting and resource allocation for IT projects., • Serve as the primary go-to for IT concerns / issues / help desk across all companies., • Onboarding / offboarding of employees., • Manage permissions as well as email accounts., • Serve as administrator of SharePoint access, folders, backup, etc., • Manage purchasing of new equipment, computers, software licensees, etc., • Manage project field internet access, camera systems, etc.EDUCATION AND EXPERIENCE, • Bachelor’s degree in computer science, Information Technology, System Administration, or a closely related field, or equivalent experience required., • At least five years of system administration and hands on experience with Windows Operating Systems (server and client), • Deep understanding of operating systems, network configurations, and system interactions to diagnose and resolve issues efficiently., • Expertise in managing and optimizing virtualized environments, • Comprehensive knowledge of security protocols, firewall management, and intrusion detection systems to safeguard the organization's data and IT assets., • Ability to lead complex IT projects, including planning, execution, and monitoring, ensuring alignment with organizational goals and timelines., • Excellent communication skills for translating technical information to non-technical stakeholders We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Join the Cooper Tacia General Contracting Company Team At Cooper Tacia General Contracting Company, we believe in building excellence from the ground up. Our story began in 1996 with John Cooper and Chris Tacia, two high school students who transformed a firewood business into a leading construction company. Today, we deliver top-quality projects across the southeast United States. Why Work with Us? We value innovation, collaboration, and professional growth. Here’s why you should consider a career with Cooper Tacia: • Diverse Projects: Work on a wide range of projects, including manufacturing facilities, office buildings, government and education facilities, restaurant and retail spaces, apartment complexes, and water treatment plant upgrades., • Career Development: We are committed to your growth, offering opportunities for continuous learning and advancement., • Supportive Environment: Join a team of dedicated professionals who are passionate about what they do., • Excellence in Every Project: Contribute to high-quality projects that make a real impact., • Competitive Benefits and Compensation: Enjoy a comprehensive benefits package, including health insurance, retirement plans, paid time off, and competitive salaries. We pay 100% of employee benefits for the employee only, offer a 401(k) with a 3% match, 10 days of PTO, and paid holidays.Explore Career OpportunitiesWe are always on the lookout for talented individuals to join our team. Whether you’re an experienced professional or just starting your career, we have opportunities that can help you grow and succeed.

Job Description This is a remote position. Project & Service Administrator (Low Voltage Systems) Support Tech LLC | Remote (Global) Are you a master of multitasking with a deep understanding of low voltage infrastructure? Support Tech LLC is expanding our Projects Department, and we’re looking for a highly organized, technically-minded Project & Service Administrator to help us deliver seamless technology solutions across North America. From Ubiquiti deployments to complex access control systems, you will be the "mission control" that keeps our field operations running smoothly and our documentation airtight. The Role: What You’ll Do As our Project & Service Admin, you aren’t just pushing paper—you are managing the lifecycle of technical projects. You will: Coordinate Projects: Manage timelines and deliverables for low voltage installs, including data cabling, CCTV, and access control. Master the Zoho Suite: Daily management of Zoho Desk for service tickets and Zoho Projects for long-form deployments. Communicate with Precision: Act as the bridge between clients and field technicians, ensuring everyone is aligned and informed. Detailed Documentation: Maintain obsessive levels of detail in project notes, hardware inventories, and close-out reports. Adaptive Support: Handle incoming communications via Dialpad and jump between independent tasks and collaborative team goals without missing a beat. RequirementsCandidate Requirements We are looking for a professional who balances technical "know-how" with administrative excellence. Experience: 2–5 years in a project coordination or service admin role, preferably within the low voltage or IT industry. Technical Familiarity: A solid understanding of Ubiquiti networking, access control systems, IP cameras, and structured cabling. Software Proficiency: Prior experience with Zoho Desk and Zoho Projects is highly preferred. Language Skills: Exceptional written and verbal English is non-negotiable. You must be able to communicate complex technical details clearly. The "Pro" Setup: Because this is a high-performance remote role, you must have: A quiet, distraction-free workspace. A reliable, high-speed internet connection. Dual monitor setup for efficient multitasking. PC hardware: Intel i7 processor (or equivalent) or better. BenefitsWhy Join Support Tech LLC? Global Reach: We are open to the best talent worldwide, regardless of your region. Immediate Impact: This position is available for an immediate start. Growth Environment: We are a growing company where your contributions to our processes will be felt and valued.

Job DescriptionBenefits: • Same Day Tip Payout, • Childcare discounts, • $250 annual stipend for license renewal, • 401(k), • Competitive salary, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development Find Their Glow, Feel Your Best Now Hiring: Licensed Estheticians Full-Time & Part-Time | Cary, NC (Waverly Place) At Hand & Stone Massage and Facial Spa in Cary, NC, we believe skincare is more than just a serviceits an opportunity to help people feel confident, refreshed, and radiant. Our spa at Waverly Place is locally owned and operated by a passionate, hands-on owner who built a thriving, positive culture and strong client base from the ground up. Voted one of the best spas in Cary 7 years in a row join a team that truly values you. If youre an esthetician who wants consistent clients, a supportive team, and the ability to focus on results-driven skincare, this is where your career grows. Why Estheticians Love It Here • High Client Demand = Fully Booked Schedules: Build your book quickly with an established membership base and steady flow of clients., • Competitive Pay Structure, • Base pay per service + average $25 tip + upgrade flat rates, • Additional commission on enhancements, • Strong front desk support to recommend services so you can focus on results, • Flexible Scheduling: Work the shifts that fit your life while maximizing your earning potential, • We Invest in You, • $250 annual stipend for license renewal, CEUs, or insurance, • CEs included with new hire training, • Ongoing education and growth opportunities, • Real Benefits That Matter, • 100% employer-paid telemedicine, • PTO after 1 year, • 401(k) after 90 days, • Childcare discounts, • Same Day Tip Payout, • Focus on Your Craft (Not Chores): Spa attendants on staff from open to close no laundry required, • Perks Youll Actually Use, • 50% off services, • 40% off retail products, • Free trades!What Youll Do, • Customize skincare treatments based on each clients goals, • Create a relaxing, results-driven experience for every guest, • Build long-term client relationships and encourage repeat visits, • Educate clients on skincare routines and treatment plans, • Maintain cleanliness and professionalism in treatment rooms and spa areasWhat Were Looking For, • Active NC Esthetician license in good standing, • 2+ years facial experience, • Esthetics liability insurance (or willingness to obtain), • Strong communication and client care skills, • Passion for skincare, wellness, and helping others feel confident, • Experience with advanced modalities is a plus (training provided!)Build a Career That Helps People Feel Their Best At Hand & Stone, youre not just performing facialsyoure making a real impact.

Job DescriptionDescriptionHelp Build a More Sustainable, Healthy, and Resilient World. Are you passionate about shaping the built environment and looking for a workplace that truly puts people first? At HEAPY, we believe great work starts with a Colleague First culture—one that supports growth, encourages development, and values flexibility. We’re a fast-growing, forward-thinking firm committed to empowering our people through meaningful work, strong relationships, and shared values. HEAPY is seeking a Project Manager to join our Optimization practice in our Raleigh, North Carolina office. Here, you’re more than a title—you’re a valued team member. We invest in your growth and potential and provide opportunities to be yourself, do impactful work, and help create healthier communities for the future SUMMARY This colleague is responsible for the full life cycle (proposal-initiation-execution/control-closeout) of design engineering, commissioning, energy optimization, sustainability, or engineering/construction projects. This position is responsible for the complete project success including maintaining a Superior Client Experience, a high level of colleague engagement / collaboration, and achievement of Financial Sustainability targets. This position is responsible for client focused communication and outreach, understanding and communication of the project scope to both the client and colleagues, establishing the Client’s Guiding Principles for the project, project schedule, cost, cash flow, quality, resource planning requirements, and risk management elements required to optimize client service, quality, and fiscal responsibility. Colleagues in this position have responsibility for managing medium to large-sized optimization projects. Click here to learn more about HEAPY! Key ResponsibilitiesDUTIES & RESPONSIBILITIES • Maintains clear knowledge of HEAPY Corporate Vision, Mission, and Core Values and demonstrates awareness of how those objectives relate to all position responsibilities., • Continually advances technical education and personal development aligned with OKRI goals., • Guides HEAPY service delivery consistent with the appropriate service operating procedures and the identified milestones., • Participates in project costing and bid preparation to the extent required., • Reviews assigned project(s) after award to HEAPY to define project scope, determine work procedures/sequences, and develop schedules, budgets, resource planning, client communication plan, and progress billing points., • Establishes Client – HEAPY – Architect - Construction Manager liaison network to keep all interested parties informed of project communication, planning, schedule, and work progress., • Collaborates with the Practice Director, Operations Manager, and Practice Technical Leader to form a project work team and sees that responsibilities are assigned, and execution of tasks are initiated and completed according to schedule., • Submits documents to federal, state, and local authorities for code compliance review and obtains the various permits required., • Holds regularly scheduled project progress review meetings to ensure that:, • A project contract’s terms, conditions, and specifications are being met., • Project personnel adhere to federal and state regulatory requirements and company policies., • Delays and cost overruns, at best, are entirely avoided, or, at worst, kept to a minimum., • Resource requirements, equipment, materials, and quality problems are recognized for timely intervention and resolution., • Represents the HEAPY culture, maintains colleague morale and interacts appropriately with client counterparts., • Upholds a strong quality culture through clear expectations, thorough reviews, and continuous improvement, • Ensures information for progress billing purposes is submitted correctly and on time., • Meets with client management as necessary during a project’s terms to resolve issues and upon project completion to obtain final client approvals., • Participates actively in the client feedback process and maintains a leadership role in understanding client comments, positively engaging with the client when opportunities to improve our performance are identified., • Maintains a continuing business relationship with assigned clients as part of ongoing business development efforts., • Reports client management activities and opportunities using CRM system., • Typically engages directly in design and maintains design oversight and leadership relating to discipline/expertise for projects managed., • Engages clients to understand potential service needs and works through those opportunities to the proposal stage and final sale., • Collaborates with business development on strategic account development, including actively pursuing new opportunities and expanding relationships with existing clients through consistent follow-up, relationship management, and value-driven solutions., • Takes ownership of or executes capture strategies, ensuring alignment with client needs and HEAPY’s services, from early positioning through proposal and award, while collaborating with internal teams to maximize win probability., • Other duties as assigned. Skills, Knowledge and ExpertiseQUALIFICATIONS Normally requires a 4-year degree in Engineering and typically 8+ years of experience in design engineering. Professional registration is preferred. Prior job assignments typically include project engineering and Project Manager I responsibilities. PHYSICAL DEMANDS AND WORK ENVIRONMENT • Ability to remain sedentary at desk for long periods of time while operating a keyboard and using a computer screen., • Ability to communicate in person and via phone with other individuals., • Possession of Reliable transportation to and from the project., • Ability to work in all elements of indoor and outdoor environments which include the heat, cold, rain, snow, wind, etc., • Ability to access all areas of the jobsite with activities that include ascending and descending stairs, scaffolding, ladders, navigating elevation changes, etc., • Capable of working in physical positions that may include maneuvering self into different positions traditionally is achieved by kneeling, sitting, standing, squatting, bending over, etc., • Ability to move, transport, or position items weighing up to 25 lbs., • Ability to apply established protocols and practices in a timely manner and follow safety guidelines for both company and clients., • Ability to gather, organize and evaluate information related to projects and calculations (such as finances, timelines, etc.). Benefits • Built for People, Not Just Projects – a collaborative, colleague-first culture where you can do your best work, • Thrive with HEAPY Benefits – premium medical, dental & vision coverage designed with you in mind, • Invest in Your Future – 401(k) with competitive contributions to help you plan ahead, • Be Rewarded for Your Impact – 10–15% annual bonus potential tied to company performance and your contributions, • Own Your Time – open PTO and paid sick time that gives you the flexibility to recharge when you need it, • Wellness Week – we hit pause the final week of the year so you can rest, reset, and reflect, • Feel Your Best – annual wellness benefit bonus focused on your overall well-being, • Grow with Purpose – annual professional development stipend to support your career goals#LI-SW1 #LI-Hybrid

Job DescriptionAbout the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. About the Role: Octave is hiring Licensed Clinicians to work within an organizational structure to provide high-quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in North Carolina at the master's or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and an expert in the delivery of culturally responsive care. We are seeking out Licensed Clinicians who are willing to work both in-person and remotely, but an office space is required to start. As a Clinician with Octave, you will be able to build out a caseload that gives your clients the option to see you virtually or in-person. It is required that you already have a commercial clinical space that you can operate from to see clients in person through Octave. At this time, we are not providing an office space within the state of North Carolina. You can see clients in person from your home office or commercial office setting. You are a good fit if you are: • Passionate about expanding access to high-quality mental health care., • Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients., • Adept at building and maintaining a strong therapeutic alliance., • Willing to deliver feedback-informed care using standardized measures., • Expert at providing culturally responsive and culturally competent care., • Open to learning from your colleagues and clients., • Someone who thrives in a culture of thoughtful feedback and transparency.Qualifications:, • LMFT, LMHC, LCSW, PsyD, • Current License in North Carolina., • Master's Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling., • Must be licensed and in good standing with your governing licensing board., • Preferred 1 year of related post-license clinical experience required., • At least 2 years of experience preferred in one or more of the following areas:, • CBT for depression or anxiety, • DBT for emotion dysregulation, • Unified Protocol for emotional distress, • CPT or PE for trauma, • Must have your own office space and are willing to provide in-person services in the CITY area.Octave's Company Values: The below values drive our day-to-day operations. • We're human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.Physical Requirements:, • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on laptop., • Move up to 10 pounds on occasion., • Must be eligible to work in the United States without sponsorship now or in the future., • Octave's policy requires that all clinical sessions be conducted while you are physically located in the United States.System Requirements: Octave IT supports these minimum system requirements for the most optimized experience using Octave telehealth tools:, • Computers that are Mac OS (Ventura or later) and Windows OS (10/11), • Computers kept up with the most recent security updates, • An unmanaged device (a device not provided to you by another company/organization)Additionally, Octave IT does not support using iOS, Android, or ChromeOS as your primary device.Compensation: Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The hourly compensation range for this role is listed below dependent on licensure: In-Person Rates: $63-$118/hour for master's level license. $73-$123/hour for doctoral level license. Virtual Rates: $60-$115/hour for master's level license. $70-$120/hour for doctoral level license. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Job DescriptionNew York Life Insurance Company, a mutual life insurance company, together with its subsidiaries, provides a range of insurance and investment products and services. The company offers life insurance, long-term care insurance, and group disability insurance products, as well as mutual funds. Unlike most careers, being a Financial Professional will not leave you tied to an office or a desk. Whether you’re out meeting with clients, working in a new market or putting together a proposal for a client, every day is different. Building and maintaining long-term relationships with your clients is one of the most rewarding aspects of being a Financial Professional and it’s the reason why many people enter and stay in the career. Starting any new position takes a lot of time and commitment. This career is no different. Success for anything worthwhile requires focus and dedication. Many of our Financial Professionals work hard because they understand that some of the benefits of this career are a flexible schedule as well as the ability to choose the clients they work with. What is expected of our Agents? The ability to understand the needs and financial concerns of clients. Ability to educate clients on how to plan ahead for the future financially so that they are prepared for unfortunate life events/ circumstances they may encounter. Promote customized ways for clients to achieve their long-term financial goals. Cultivate relationships and help every family member or individual pursue financial security. Ability to build an insurance and financial practice through establishing professional networks and prospecting for new clients. Provide compassion and guidance to clients when unfortunate life circumstances arise. Have a clear focus on developing and maintaining long-term bonds with clients, resulting in trust and stability of community over time. Make an impact in your community. As a Financial Professional, you’ll have the opportunity each day to see how you impact individuals, families, and small businesses for the better. You’ll help your clients navigate challenges that many of them find complex and confusing such as preparing for retirement, saving for college, and other issues that significantly impact their lifestyle. We are among the strongest and most respected financial companies in America today, consistently appearing on the Fortune 100 list. New York Life has earned the highest possible financial strength ratings currently awarded to any life insurer from the four major ratings agencies: Standard & Poor’s (AA+); A.M. Best (A++); Moody’s (Aaa); and Fitch (AAA). For over 60 years we have led the way in the industry with the most US members of the Million Dollar Round Table, the standard of excellence for life insurance sales performance in the insurance and financial services industry. About New York Life As a mutual company, we are accountable only to you. That means we are fully aligned with our policy owners, not with outside investors or Wall Street. This allows us to focus on delivering lifelong value to our customers. New York Life has been around for over 174 years of industry success. We are a Fortune 100 company and are ranked No. 71 on the 2019 Fortune 500 list. New York Life is the Largest Mutual Insurer in the U.S. New York Life has the highest financial strength ratings currently awarded to any U.S. life insurer from all four of the major credit rating agencies: A.M. Best (A++), Fitch (AAA), Moody’s Investors Service (Aaa), Standard & Poor’s (AA+). We have been in business since 1845, and we have a long and impressive track record of helping generations of Americans protect their families and attain their financial goals. That passion and commitment to protection have continued unabated for nearly two centuries. We’ve seen the nation evolve and events that have affected the lives of Americans: from the Civil War, to the 1906 San Francisco earthquake, to the 1929 stock market crash, to September 11, 2001, to Hurricane Katrina in 2005. What does this mean? It means that New York Life is resilient and able to thrive in all economic conditions. This means we’ll always be there for our policy owners, and for future generations. New York Life Insurance Company is an equal opportunity employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity SMRU 1827565 Exp 7/1/2020

Job DescriptionNew York Life Insurance Company, a mutual life insurance company, together with its subsidiaries, provides a range of insurance and investment products and services. The company offers life insurance, long-term care insurance, and group disability insurance products, as well as mutual funds. Unlike most careers, being a Financial Professional will not leave you tied to an office or a desk. Whether you’re out meeting with clients, working in a new market or putting together a proposal for a client, every day is different. Building and maintaining long-term relationships with your clients is one of the most rewarding aspects of being a Financial Professional and it’s the reason why many people enter and stay in the career. Starting any new position takes a lot of time and commitment. This career is no different. Success for anything worthwhile requires focus and dedication. Many of our Financial Professionals work hard because they understand that some of the benefits of this career are a flexible schedule as well as the ability to choose the clients they work with. What is expected of our Agents? The ability to understand the needs and financial concerns of clients. Ability to educate clients on how to plan ahead for the future financially so that they are prepared for unfortunate life events/ circumstances they may encounter. Promote customized ways for clients to achieve their long-term financial goals. Cultivate relationships and help every family member or individual pursue financial security. Ability to build an insurance and financial practice through establishing professional networks and prospecting for new clients. Provide compassion and guidance to clients when unfortunate life circumstances arise. Have a clear focus on developing and maintaining long-term bonds with clients, resulting in trust and stability of community over time. Make an impact in your community. As a Financial Professional, you’ll have the opportunity each day to see how you impact individuals, families, and small businesses for the better. You’ll help your clients navigate challenges that many of them find complex and confusing such as preparing for retirement, saving for college, and other issues that significantly impact their lifestyle. We are among the strongest and most respected financial companies in America today, consistently appearing on the Fortune 100 list. New York Life has earned the highest possible financial strength ratings currently awarded to any life insurer from the four major ratings agencies: Standard & Poor’s (AA+); A.M. Best (A++); Moody’s (Aaa); and Fitch (AAA). For over 60 years we have led the way in the industry with the most US members of the Million Dollar Round Table, the standard of excellence for life insurance sales performance in the insurance and financial services industry. About New York Life As a mutual company, we are accountable only to you. That means we are fully aligned with our policy owners, not with outside investors or Wall Street. This allows us to focus on delivering lifelong value to our customers. New York Life has been around for over 174 years of industry success. We are a Fortune 100 company and are ranked No. 71 on the 2019 Fortune 500 list. New York Life is the Largest Mutual Insurer in the U.S. New York Life has the highest financial strength ratings currently awarded to any U.S. life insurer from all four of the major credit rating agencies: A.M. Best (A++), Fitch (AAA), Moody’s Investors Service (Aaa), Standard & Poor’s (AA+). We have been in business since 1845, and we have a long and impressive track record of helping generations of Americans protect their families and attain their financial goals. That passion and commitment to protection have continued unabated for nearly two centuries. We’ve seen the nation evolve and events that have affected the lives of Americans: from the Civil War, to the 1906 San Francisco earthquake, to the 1929 stock market crash, to September 11, 2001, to Hurricane Katrina in 2005. What does this mean? It means that New York Life is resilient and able to thrive in all economic conditions. This means we’ll always be there for our policy owners, and for future generations. New York Life Insurance Company is an equal opportunity employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity SMRU 1827565 Exp 7/1/2020

Job Description We at O2 Fitness recognize that quality employees are the lifeblood of our company. We will do our best to make this a valuable and rewarding work experience for you. We strive to create an environment where it is not only easy to gain knowledge, but where it is hard not to. Think of O2 fitness as a place where your newly acquired knowledge and skill can be put into action. O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean environment with a professional and caring staff to help our clients achieve real results. We are committed to helping our members create a whole-body approach to wellness by offering an all-inclusive health and fitness experience. We recognize that each members fitness journey is different, thus, we offer a wide variety of group classes, small group activities and personal training. Responsible for the direction and supervision of the Front Desk and Kids Club team members. Develops team members to ensure lasting relationships with each member and exceed member expectations. Ensure a profitable and successful business by carrying out our company's mission and values while executing our systems within the O2 Fitness foundation. Support other departments to achieve company goals and ensure strong member loyalty. Candidates must have a passion for fitness and wellness, and a desire to assist others; helping them live a healthy lifestyle. Responsibilities • Provide a memorable experience for current members, as well as assist prospective members to opt for a healthier lifestyle by choosing O2 Fitness., • Lead, evaluate, and coach the Front Desk and Kids Club team members., • Facilitate department meetings and trainings for all Front Desk and Kids Club team members to enhance club performance., • Effectively and efficiently handle Member situations, concerns, and feedback., • Complete and scan membership paperwork and sales reports promptly and compliant with O2 Fitness guidelines., • Act as a liaison between Front Desk and all other departments., • Create and manage the Front Desk and Kids Club schedule, ensuring all shifts are covered and within budgeted hours., • Responsible for maintaining inventory and driving merchandise sales., • Other duties as assigned to support O2 Fitness vision and mission. Experience • Customer service, • Experience in a health club or the hospitality industry is preferred, • College preferred, • Current CPR/AED, and First Aid certifications preferred Qualities for Success • Excellent communication skills, • Personal passion for the brand, • Ability to manage multiple priorities, coordinate ongoing projects, and plans in a fast-paced environment, • Strong time management and organization skills, • Extensive knowledge of all club activities and promotions, • An understanding of health club operations, • Must be highly motivated Compensation Average pay rate of $20.77 per hour | Bonus opportunities

Job Description · Looking for the perfect opportunity to grow your skills by applying various IT solutions to a wide range of client environments? · Do you desire a role that allows you to critically evaluate an IT environment, make recommendations, and implement solutions? · Are you interested in joining an energetic, growing company? CSP, Inc. is seeking a passionate and energetic Systems Engineer to provide technical expertise to our growing client-base. This is the perfect role for someone who enjoys making strategic recommendations, working with a broad set of technologies, and engaging with people. Responsibilities (What You’ll Do): · Serve as an escalation resource to CSP’s help desk for advanced troubleshooting needs · Optimize client IT environments through root-cause analysis, technical consultation, and implementation of best practices · Provide technical leadership via the design and implementation of cloud, security, and networking solutions for our clients · Perform technology assessments and make recommendations to minimize risks and maximize productivity in client environments · Build trusting relationships and provide proactive, strategic communication with clients Benefits (What You’ll Gain): · Knowledge. Continuous learning opportunities (solutions, architecture/design, and support) within the dynamic IT industry · Personal and professional growth opportunities in an autonomous work setting · Opportunity to work with driven colleagues in a fast paced, empowering organization · Fulfillment by helping both organizations and people get the most out of their IT investments Qualifications (What We Need from You): · 5+ years progressive experience in the support of information technology solutions · A broad technical foundation including a strong understanding of the following solution sets: Cloud technologies (including Microsoft 365), IT security solutions, Microsoft server administration, networking (Cisco Meraki), and Microsoft desktop OS to name a few. · Effective communication, interpersonal, and leadership skills · Critical thinking skills to analyze a company’s IT environment and make prudent recommendations for improvement · Ability to analyze, research and lead the trouble-shooting efforts of complex IT problem · Ability to positively contribute to a dynamic and exciting team environment Company DescriptionCSP, Inc. is a family-owned IT Services and Solutions firm based in Raleigh, NC, with a simple vision: to make a positive, lasting impact on our people, our clients, and our community. For more than 31 years, we’ve believed in working to live—not living to work. That belief shapes how we support our team, serve our clients, and build long-term relationships rooted in trust, balance, and growth. If you value meaningful work in an environment where people genuinely care about one another, you’ll feel right at home here. Today, CSP is made up of approximately 40 talented professionals who collaborate across Managed and Cloud Services, Data Center Solutions, Security, Networking, and Voice. Our work empowers organizations to operate securely, efficiently, and confidently—while giving our team the opportunity to grow their skills and careers. We’re proud of our casual, collaborative culture, where teamwork and connection matter. From monthly social events and team huddles to ongoing training opportunities, plus a snack and coffee bar, we focus on creating an environment where people can do their best work—and enjoy doing it. If you’re looking to grow with a stable, community-focused company that values innovation, balance, and personal development, we’d love to meet you!CSP, Inc. is a family-owned IT Services and Solutions firm based in Raleigh, NC, with a simple vision: to make a positive, lasting impact on our people, our clients, and our community.\r\n\r\nFor more than 31 years, we’ve believed in working to live—not living to work. That belief shapes how we support our team, serve our clients, and build long-term relationships rooted in trust, balance, and growth. If you value meaningful work in an environment where people genuinely care about one another, you’ll feel right at home here.\r\n\r\nToday, CSP is made up of approximately 40 talented professionals who collaborate across Managed and Cloud Services, Data Center Solutions, Security, Networking, and Voice. Our work empowers organizations to operate securely, efficiently, and confidently—while giving our team the opportunity to grow their skills and careers.\r\n\r\nWe’re proud of our casual, collaborative culture, where teamwork and connection matter. From monthly social events and team huddles to ongoing training opportunities, plus a snack and coffee bar, we focus on creating an environment where people can do their best work—and enjoy doing it.\r\n\r\nIf you’re looking to grow with a stable, community-focused company that values innovation, balance, and personal development, we’d love to meet you!

Job DescriptionPosition Summary The Inside Sales Representative (ISR) - Healthcare is responsible for prospecting new healthcare customers, with a primary focus on driving transactional sales of hospital TVs and related hardware. This role also supports Avidex Account Executives by providing transactional quotes and managing order processing. The ISR plays a critical role in generating revenue and gross profit by managing non-assigned accounts, identifying new business opportunities, and delivering a high level of customer service. This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is organized, customer-focused, and proactive in building relationships and supporting sales efforts across the business. Skills & Core Strengths • Sales prospecting and lead follow-up, • Customer service and relationship management, • Communication and active listening, • Organization and attention to detail, • Ability to multitask and manage multiple priorities, • Problem-solving and critical thinking, • Time management and accountability, • Ability to remain calm and professional in high-pressure situations What You’ll Do • Prospect and develop new healthcare customers through outbound lead follow-up and outreach, • Drive transactional sales of hospital TVs and related AV/IT hardware, • Respond to inbound inquiries with timely, accurate quotes, pricing, and product availability, • Support Account Executives with transactional quotes and order processing, • Manage non-assigned accounts and identify opportunities to convert into qualified accounts, • Sell AV/IT products to businesses and organizations via phone, email, and other channels, • Coordinate with sales, technical services, and purchasing teams on project and bid pricing, • Obtain special, registered, or volume pricing from manufacturers and suppliers, • Research products and identify new or alternative vendors as needed, • Track orders and provide updates on product delivery and availability, • Communicate with account teams on pricing, availability, and order accuracy, • Support marketing initiatives, including local campaigns and events (as needed), • Provide sales forecast data and updates to management, • Maintain accurate records in CRM and related systems What We're Looking For • Associate degree or equivalent experience required; Bachelor’s degree preferred, • 2+ years of experience in customer support, sales support, or similar role (AV/IT industry preferred), • Proficiency in Microsoft Windows, Microsoft Office, and PDF software, • Experience with CRM systems preferred, • Strong verbal and written communication and listening skills, • Ability to manage multiple projects and priorities with minimal supervision, • Strong customer service and problem-solving skills, • Excellent time management and ability to meet multiple deadlines, • Ability to maintain professionalism and composure in stressful situations, • Ability to work in a primarily desk-based role with extended computer use, • Ability to perform occasional physical activities including standing, walking, lifting, and carrying About Us Avidex is a leading AV/IT integration company delivering innovative technology solutions across corporate, healthcare, education, and enterprise environments. We design, build, and support collaboration spaces and integrated systems that help organizations connect and work more effectively. We pride ourselves on technical expertise, teamwork, and a commitment to excellence. Our teams partner closely with clients to deliver thoughtful solutions and long-term value. What We Offer • Competitive compensation plan, • Health, dental, and vision benefits, • 401(k) retirement plan with employer matching, • Up to 3 weeks of vacation and 7 days of sick time (prorated), • 10 paid holidays, • Paid volunteer time (8 hours annually), • Opportunities for professional growth and development, • Collaborative and innovative work environment Avidex is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran. We are committed to providing a workplace that is free from discrimination, harassment, and where all employees are treated with respect and dignity. We believe that diverse perspectives enhance our organization and contribute to innovation, collaboration, and overall success.

Job DescriptionNew York Life Insurance Company, a mutual life insurance company, together with its subsidiaries, provides a range of insurance and investment products and services. The company offers life insurance, long-term care insurance, and group disability insurance products, as well as mutual funds. Unlike most careers, being a Financial Professional will not leave you tied to an office or a desk. Whether you’re out meeting with clients, working in a new market or putting together a proposal for a client, every day is different. Building and maintaining long-term relationships with your clients is one of the most rewarding aspects of being a Financial Professional and it’s the reason why many people enter and stay in the career. Starting any new position takes a lot of time and commitment. This career is no different. Success for anything worthwhile requires focus and dedication. Many of our Financial Professionals work hard because they understand that some of the benefits of this career are a flexible schedule as well as the ability to choose the clients they work with. What is expected of our Agents? The ability to understand the needs and financial concerns of clients. Ability to educate clients on how to plan ahead for the future financially so that they are prepared for unfortunate life events/ circumstances they may encounter. Promote customized ways for clients to achieve their long-term financial goals. Cultivate relationships and help every family member or individual pursue financial security. Ability to build an insurance and financial practice through establishing professional networks and prospecting for new clients. Provide compassion and guidance to clients when unfortunate life circumstances arise. Have a clear focus on developing and maintaining long-term bonds with clients, resulting in trust and stability of community over time. Make an impact in your community. As a Financial Professional, you’ll have the opportunity each day to see how you impact individuals, families, and small businesses for the better. You’ll help your clients navigate challenges that many of them find complex and confusing such as preparing for retirement, saving for college, and other issues that significantly impact their lifestyle. We are among the strongest and most respected financial companies in America today, consistently appearing on the Fortune 100 list. New York Life has earned the highest possible financial strength ratings currently awarded to any life insurer from the four major ratings agencies: Standard & Poor’s (AA+); A.M. Best (A++); Moody’s (Aaa); and Fitch (AAA). For over 60 years we have led the way in the industry with the most US members of the Million Dollar Round Table, the standard of excellence for life insurance sales performance in the insurance and financial services industry. About New York Life As a mutual company, we are accountable only to you. That means we are fully aligned with our policy owners, not with outside investors or Wall Street. This allows us to focus on delivering lifelong value to our customers. New York Life has been around for over 174 years of industry success. We are a Fortune 100 company and are ranked No. 71 on the 2019 Fortune 500 list. New York Life is the Largest Mutual Insurer in the U.S. New York Life has the highest financial strength ratings currently awarded to any U.S. life insurer from all four of the major credit rating agencies: A.M. Best (A++), Fitch (AAA), Moody’s Investors Service (Aaa), Standard & Poor’s (AA+). We have been in business since 1845, and we have a long and impressive track record of helping generations of Americans protect their families and attain their financial goals. That passion and commitment to protection have continued unabated for nearly two centuries. We’ve seen the nation evolve and events that have affected the lives of Americans: from the Civil War, to the 1906 San Francisco earthquake, to the 1929 stock market crash, to September 11, 2001, to Hurricane Katrina in 2005. What does this mean? It means that New York Life is resilient and able to thrive in all economic conditions. This means we’ll always be there for our policy owners, and for future generations. New York Life Insurance Company is an equal opportunity employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity SMRU 1827565 Exp 7/1/2020

Job Description Position Summary LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining Tier I and Tier II information technology related help desk duties through phone and email support. Provide support for members of USPTO in carrying out the agency’s mission, including working on proprietary software and systems. Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities • Analyze and resolve network hardware, software, and communications problems using diagnostic software and/or technical troubleshooting processes., • Create service desk tickets utilizing ticketing software and ensure proper ticket escalation and resolution., • Maintain and troubleshoot business line applications which could include remote installation or redeployment of software., • Install and maintain the following products, as directed: Cisco AnyConnect, Cisco WebEx, Microsoft including Office, Bit Locker, etc., • Provide technical support over the phone and/or via email., • Implement solutions based on client needs, such as ensuring that all hardware and software work properly is installed or deleted as needed., • Troubleshoot client computer equipment, ensuring it runs correctly, and recovers any lost or accidentally deleted data when/if possible., • Meet customer needs and ensure customer satisfaction., • Use standard operational procedure documentation to assist customers. Work with team members to establish and maintain documentation., • Escalate process and policy issues as needed. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor Education & Experience Requirements • Associate degree or higher in information technology or related field; or high school diploma and relevant information technology certification(s)/training/years of experience in place of degree., • 5-10 years of supervisory in information technology environment., • Must be able to pass federal background investigation and obtain a Public Trust. Skill & Certification Requirements • Technical experience with current network hardware, protocols, and standards., • Application support experience., • Knowledge of applicable data privacy practices and laws., • Excellent troubleshooting skills., • Proficiency in Word, Excel, Outlook, database management., • Exceptional customer service and interpersonal skills with the ability to communicate effectively, both verbally and in writing with end users in a pleasant and helpful manner in high stress situations., • Highly organized with attention to detail and accuracy, and the ability to effectively troubleshoot and prioritize meeting multiple deadlines/priorities., • Experience working in a team-oriented, collaborative environment., • LCI is an Equal Opportunity Employer/ Veterans/ Disabled If you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position please contact HR by phone at (405) 622-2200 or by email at hr@lcibest.com.

Job DescriptionStudio Leads at JETSET Pilates are dynamic team members that help clients and assist instructors. Studio Leads are responsible for providing exceptional service to clients while assisting staff, whether it be in-person, via email, or over the phone. Most importantly, Studio Leads will build rapport with all clients and staff to create and maintain a welcoming environment. Studio Leads will be required to answer phones, field questions, respond to emails, and process sales in keeping with JETSET Pilates Standards of Service. They are expected to perform retail transactions accurately, maintain a clean and organized front desk and lobby area, assist Instructors in opening & closing duties, and stay up-to-date on all policies and pricing options in order to provide accurate information to existing clients and potential new clients. Studio Leads assume other duties as assigned and are expected to work morning, evening, and weekend shifts as necessary. Duties and Responsibilities • Assist in delivering the ultimate boutique fitness experience to every client, every time., • Provide the highest level of customer service to all clients and visitors upon arrival., • Greet and check-in clients professionally upon arrival and thank them as they leave., • Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately., • Sell memberships and class packages in-person, online, and over the phone., • Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE)., • Maintain a clean and tidy studio., • Process retail sales and restock inventory as needed. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionNew York Life Insurance Company, a mutual life insurance company, together with its subsidiaries, provides a range of insurance and investment products and services. The company offers life insurance, long-term care insurance, and group disability insurance products, as well as mutual funds. Unlike most careers, being a Financial Professional will not leave you tied to an office or a desk. Whether you’re out meeting with clients, working in a new market or putting together a proposal for a client, every day is different. Building and maintaining long-term relationships with your clients is one of the most rewarding aspects of being a Financial Professional and it’s the reason why many people enter and stay in the career. Starting any new position takes a lot of time and commitment. This career is no different. Success for anything worthwhile requires focus and dedication. Many of our Financial Professionals work hard because they understand that some of the benefits of this career are a flexible schedule as well as the ability to choose the clients they work with. What is expected of our Agents? The ability to understand the needs and financial concerns of clients. Ability to educate clients on how to plan ahead for the future financially so that they are prepared for unfortunate life events/ circumstances they may encounter. Promote customized ways for clients to achieve their long-term financial goals. Cultivate relationships and help every family member or individual pursue financial security. Ability to build an insurance and financial practice through establishing professional networks and prospecting for new clients. Provide compassion and guidance to clients when unfortunate life circumstances arise. Have a clear focus on developing and maintaining long-term bonds with clients, resulting in trust and stability of community over time. Make an impact in your community. As a Financial Professional, you’ll have the opportunity each day to see how you impact individuals, families, and small businesses for the better. You’ll help your clients navigate challenges that many of them find complex and confusing such as preparing for retirement, saving for college, and other issues that significantly impact their lifestyle. We are among the strongest and most respected financial companies in America today, consistently appearing on the Fortune 100 list. New York Life has earned the highest possible financial strength ratings currently awarded to any life insurer from the four major ratings agencies: Standard & Poor’s (AA+); A.M. Best (A++); Moody’s (Aaa); and Fitch (AAA). For over 60 years we have led the way in the industry with the most US members of the Million Dollar Round Table, the standard of excellence for life insurance sales performance in the insurance and financial services industry. About New York Life As a mutual company, we are accountable only to you. That means we are fully aligned with our policy owners, not with outside investors or Wall Street. This allows us to focus on delivering lifelong value to our customers. New York Life has been around for over 174 years of industry success. We are a Fortune 100 company and are ranked No. 71 on the 2019 Fortune 500 list. New York Life is the Largest Mutual Insurer in the U.S. New York Life has the highest financial strength ratings currently awarded to any U.S. life insurer from all four of the major credit rating agencies: A.M. Best (A++), Fitch (AAA), Moody’s Investors Service (Aaa), Standard & Poor’s (AA+). We have been in business since 1845, and we have a long and impressive track record of helping generations of Americans protect their families and attain their financial goals. That passion and commitment to protection have continued unabated for nearly two centuries. We’ve seen the nation evolve and events that have affected the lives of Americans: from the Civil War, to the 1906 San Francisco earthquake, to the 1929 stock market crash, to September 11, 2001, to Hurricane Katrina in 2005. What does this mean? It means that New York Life is resilient and able to thrive in all economic conditions. This means we’ll always be there for our policy owners, and for future generations. New York Life Insurance Company is an equal opportunity employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity SMRU 1827565 Exp 7/1/2020

Job DescriptionStudio Leads at JETSET Pilates are dynamic team members that help clients and assist instructors. Studio Leads are responsible for providing exceptional service to clients while assisting staff, whether it be in-person, via email, or over the phone. Most importantly, Studio Leads will build rapport with all clients and staff to create and maintain a welcoming environment. Studio Leads will be required to answer phones, field questions, respond to emails, and process sales in keeping with JETSET Pilates Standards of Service. They are expected to perform retail transactions accurately, maintain a clean and organized front desk and lobby area, assist Instructors in opening & closing duties, and stay up-to-date on all policies and pricing options in order to provide accurate information to existing clients and potential new clients. Studio Leads assume other duties as assigned and are expected to work morning, evening, and weekend shifts as necessary. Duties and Responsibilities • Assist in delivering the ultimate boutique fitness experience to every client, every time., • Provide the highest level of customer service to all clients and visitors upon arrival., • Greet and check-in clients professionally upon arrival and thank them as they leave., • Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately., • Sell memberships and class packages in-person, online, and over the phone., • Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE)., • Maintain a clean and tidy studio., • Process retail sales and restock inventory as needed. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Located on Hillsborough Street directly across from North Carolina State University’s iconic Memorial Bell Tower, the Aloft Raleigh captures the energy, vibrancy, and spirit of the city it calls home. With its bold design, modern guest rooms, and lively WXYZ Bar, the Aloft Raleigh offers an experience that is anything but ordinary. Consistently ranked among the top 5% of Aloft Hotels worldwide for guest satisfaction, our 135-room hotel sits just minutes from Downtown Raleigh, Raleigh-Durham International Airport, and the city’s most exciting destinations. We are currently seeking a Front Desk Supervisor who will oversee and help coordinate the daily operations of the front desk team. The ideal candidate will ensure exceptional customer service, maintain efficient front desk procedures, and support team members in delivering a seamless guest experience. Requirements: What You Will Do • Supervise and mentor the front desk team, setting clear objectives, managing performance, and providing ongoing training., • Create and manage weekly schedules that balance business needs, employee availability, fairness, and labor standards. Greet guests upon arrival and ensure a smooth check-in process., • Handle guest inquiries, requests, and complaints promptly and professionally., • Provide information about hotel facilities, services, and local attractions., • Oversee daily front desk operations, ensuring efficient check-in and check-out processes and adherence to company standards., • Maintain strong relationships with guests, addressing inquiries and resolving issues in a timely and professional manner., • Prepare, analyze, and report on key front desk metrics, identifying opportunities for improvement., • Handle special requests and VIP accommodations with attention to detail and discretion., • Develop, implement, and maintain systems, procedures, and policies to ensure a seamless guest experience., • Assist with internal and external audits, ensuring all front desk practices comply with company policies and regulations., • Address and resolve escalated issues from both guests and internal departments. What You Will Bring Required Skills/Abilities: • Proven experience as a Front Desk Supervisor or similar supervisory role in the hospitality industry., • Strong knowledge of front desk operations and customer service principles., • Proficiency in hotel management software and Microsoft Office Suite., • Excellent leadership and organizational skills., • Strong communication and interpersonal abilities., • Detail-oriented with an ability to work under pressure and handle multiple tasks effectively. Education and Experience: • Hold a High School Diploma or G.E.D., • Holding a Hospitality Management Degree is preferred., • Have one to three years of previous working experience as a Front Desk Agent or Guest Services Representative required., • Have one to three years of Supervisory or Management Experience preferred to include but not limited to: experience managing a team, delegating tasks, providing leadership, and handling personnel issues. Why Join Aloft Raleigh & TBC Hotels? At TBC Hotels, we have owned and operated hotels across the country for more than 40 years. Our success is built on our people and our commitment to creating environments where associates and guests thrive. We believe in: Relationships. Integrity. Legacy. Entrepreneurial Spirit. Hospitality. We don’t just offer jobs, we offer opportunities to grow, lead, and make an impact. You’ll be part of a team that supports one another, takes pride in their work, and is passionate about delivering great experiences. If you’re ready to step into a leadership role and help shape the guest experience at Aloft Raleigh, we’d love to hear from you. Apply today.

Job DescriptionStudio Leads at JETSET Pilates are dynamic team members that help clients and assist instructors. Studio Leads are responsible for providing exceptional service to clients while assisting staff, whether it be in-person, via email, or over the phone. Most importantly, Studio Leads will build rapport with all clients and staff to create and maintain a welcoming environment. Studio Leads will be required to answer phones, field questions, respond to emails, and process sales in keeping with JETSET Pilates Standards of Service. They are expected to perform retail transactions accurately, maintain a clean and organized front desk and lobby area, assist Instructors in opening & closing duties, and stay up-to-date on all policies and pricing options in order to provide accurate information to existing clients and potential new clients. Studio Leads assume other duties as assigned and are expected to work morning, evening, and weekend shifts as necessary. Duties and Responsibilities • Assist in delivering the ultimate boutique fitness experience to every client, every time., • Provide the highest level of customer service to all clients and visitors upon arrival., • Greet and check-in clients professionally upon arrival and thank them as they leave., • Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately., • Sell memberships and class packages in-person, online, and over the phone., • Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE)., • Maintain a clean and tidy studio., • Process retail sales and restock inventory as needed. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSalary: $15-$20 Hourly Mindology mental health practice is hiring a Front Desk Receptionist/Assistant. This role is such an important part of our team because you will be the first and last person that our clients see when they are entering and exiting the practice. Because of this, it is important that their entire experience, starting with greeting and check-in, is a pleasant experience. We are seeking a dynamic and organized contributor with a passion to help mental health clients. You will support the clinical staff and patients by ensuring the office runs smoothly, problem solving and ensuring new issues that arise are handled in a timely manner. You will be responsible for the daily office activities of the practice including taking referral calls and emails, managing client intakes, scheduling of appointments, record management, and notify clinician that a client has arrived. Maintain order in the waiting area both the physical space and client interactions. Management of co-payments and collaboration with billing company and agency finance department and data collection. Its very important that the person in the role has excellent written and verbal communication skills. Clients and prospective clients will call regularly to ask questions about our practice, treatments, insurance options, etc. its imperative that you are comfortable handling these questions in a polite, positive and knowledgeable manner. • Personality Someone who treats every client with the respect and care they deserve. A warm, professional, positive, and easy-going personality would be a great fit for our team!, • Key characteristics that would make a great fit Punctual, organized, willingness to learn and take on new challenges, excellent communication skills, interest in being a long-term team member and opportunities to grow with us, willing to chip in and help however needed, team player. An understanding of mental health terminology and procedures is preferred., • Other preferred skills Insurance Verification, Microsoft office, EHR systems, HIPPA laws is a plus but can be learned

Job Description Position Summary LCI is seeking dedicated IT Help Desk Specialist to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining the hardware and software infrastructure that powers the USPTO’s mission. We are looking for professionals who combine technical troubleshooting expertise with elite customer service skills. Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities • Technical Support: Provide installation, setup, configuration, troubleshooting, diagnostics, maintenance, and repair for PCs, printers, and peripherals., • Specialized IT Support: Deliver support across key USPTO areas, including:, • Desktop Deployments, Moves, and Field Support., • Warehouse Operations and Audio-Visual Support., • Network Operations, Cabling, and Maintenance., • Security Operations, Enterprise Monitoring, and A&A (Authorization & Assessment)., • Remote Site and Electronic Business Center support., • Documentation: Utilize Microsoft SharePoint for documentation version control and repository needs; contribute to technical writing and document development., • Project Coordination: Use Microsoft Project Professional to electronically update project plans and upload documents to the Enterprise Management System (EMS)., • Analysis (Principal/Staff levels): Provide analysis and recommendations for information technology requirements., • Leadership (Principal/Staff levels): Oversee assignments, assist in technical/administrative planning, and perform in a supervisory or management capacity as required. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor Education & Experience Requirements • Technical Support Specialist: 1-5 years of experience providing technical support for microcomputer hardware, networks, and office automation software in-person or via the telephone, as appropriate., • Ability to successfully obtain and maintain a Tier 1 Investigation (Low Risk). Skill & Certification Requirements • Possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work)., • Personnel must possess administrative and project management skills., • Microsoft Project Professional, • Microsoft SharePoint Staff should, • Ability to establish professional rapport, active listening, and the ability to explain complex technical matters to non-, • technical personnel., • Ability to produce accurate, clear, and straightforward documentation., • Skilled in Microsoft Project Professional., • Skilled in Microsoft SharePoint for version control and repository management., • Ability to uphold USPTO interests and influence others by making valid, relevant points in a professional manner., • Must be able to see things from the customer’s perspective and maintain a high standard of customer service., • LCI is an Equal Opportunity Employer/ Veterans/ Disabled If you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position please contact HR by phone at (405) 622-2200 or by email at hr@lcibest.com.

Job DescriptionDescription: Located on Hillsborough Street directly across from North Carolina State University’s iconic Memorial Bell Tower, the Aloft Raleigh captures the energy, vibrancy, and spirit of the city it calls home. With its bold design, modern guest rooms, and lively WXYZ Bar, the Aloft Raleigh offers an experience that is anything but ordinary. Consistently ranked among the top 5% of Aloft Hotels worldwide for guest satisfaction, our 135-room hotel sits just minutes from Downtown Raleigh, Raleigh-Durham International Airport, and the city’s most exciting destinations. Currently, the Aloft Raleigh is looking to hire a Full Time and/or Part Time Front Desk Associate. The Front Desk Associate plays a crucial role in creating a positive and memorable experience for guests, contributing to the overall success of the hotel's operations and reputation. They are the first point of contact for guests, providing a welcoming and efficient experience throughout their stay. This role requires exceptional customer service skills, attention to detail, and the ability to handle various tasks simultaneously while maintaining a positive attitude. Job Type: Full Time and Part Time Positions Available Requirements: What You'll Do • Greet guests warmly and ensure a smooth check-in process., • Verify guest information and process reservations accurately., • Collect necessary payments and issue receipts during check-out., • Address guest inquiries and provide information about hotel amenities, policies, and local attractions., • Handle room reservations, modifications, and cancellations effectively., • Collaborate with housekeeping to manage room inventory and ensure timely availability., • Provide excellent customer service by promptly responding to guest inquiries, concerns, and requests., • Assist guests with luggage, transportation arrangements, and other needs., • Resolve guest complaints or issues professionally and promptly, ensuring guest satisfaction., • Communicate effectively with other hotel departments to ensure smooth operations., • Relay messages, package deliveries, and special requests to appropriate personnel., • Collaborate with colleagues to ensure a seamless guest experience., • Assist with preparing and distributing daily reports, including room occupancy and revenue summaries., • Handle cash, credit card transactions, and other forms of payment accurately., • Reconcile cash drawer at the beginning and end of each shift, following established procedures., • Follow security protocols to ensure the safety of guests and hotel property., • Monitor and control access to the hotel premises, adhering to security policies., • Promote hotel services, amenities, and special offers to guests., • Upsell room upgrades, dining options, and other hotel services to enhance the guest experience. What You Will Bring • Excellent communication and interpersonal skills., • Strong organizational and multitasking abilities., • Problem-solving skills and the ability to handle challenging situations with composure., • Customer-focused attitude and a commitment to providing exceptional service., • Physical presence and approachability are important for creating a welcoming atmosphere and providing personalized assistance to guests., • Effective verbal communication skills to interact with guests and team members professionally., • Adherence to the hotel's dress code and maintaining a neat and professional appearance at all times., • Reliable and punctual., • Experience in hospitality/hotel environment, a plus., • Previous experience in customer service or front desk operations is preferred., • High School graduate or G.E.D. equivalent required., • Read, write, and speak English fluently., • Flexibility to work shifts, including weekends and holidays, based on the hotel's operational needs., • The ability to multitask and manage time effectively is essential to handle various guest requests, administrative duties, and communication simultaneously., • Proficiency in using computer systems and software, including property management systems (PMS) and Microsoft Office Suite. Why Join Aloft Raleigh & TBC Hotels? At TBC Hotels, we have owned and operated hotels across the country for more than 40 years. Our success is built on our people and our commitment to creating environments where associates and guests thrive. We believe in: Relationships. Integrity. Legacy. Entrepreneurial Spirit. Hospitality. We don’t just offer jobs, we offer opportunities to grow, lead, and make an impact. You’ll be part of a team that supports one another, takes pride in their work, and is passionate about delivering great experiences. If you’re ready to help shape the guest experience at Aloft Raleigh, we’d love to hear from you. Apply today.

Job Description Position Summary The Service Desk Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions. This role ensures SLA compliance, operational governance, workforce strategy, security compliance, and continuous service improvement across a high-volume federal IT environment. The Program Manager must have demonstrated the ability to lead a program similar in size and complexity as the EUS Services. Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities • Oversee the entire program for the contract and all associated teams., • Ensure that all deliverables are provided in accordance with contract requirements and that SLAs are adhered to., • Communicate with key government personnel including, but not limited to, the SDOD Director, Call Center Manager, and COR., • Provide administrative directions to subordinate leads and task managers., • Possess corporate authority to recruit, hire, terminate personnel, and commit corporate resources in support of contract performance., • Oversee all contract task areas including Tier 1 Service Desk, Advanced Problem Resolution, USPTO Contact Center, Knowledge Management, Accounts Management, and Executive Support., • Lead performance oversight of high-volume contact center and service desk operations., • Manage risk, contingency planning, surge staffing, and COOP readiness., • Ensure compliance with NIST, FISMA, ATO, and federal IT security requirements., • Oversee AI-enabled service enhancements and continuous service improvement initiatives., • Leads executive-level operational reviews and performance briefings. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor Education & Experience Requirements • Fifteen (15) years of management experience or equivalent combination of education and experience. Experience/Education Substitution Guidelines: 1 year of study/experience equates to 1 year of relevant IT experience/education., • Must have ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Director is preferred, • Experience overseeing enterprise IT service desk or contact center operations supporting large federal or similarly regulated environments with:, • 10,000 or more users, • High-volume, multi-channel support operations, • Formal Tier 1 and Tier 2 escalation processes, • Strict Service Level Agreement (SLA) performance requirements, • Demonstrated experience ensuring contract deliverables and SLAs are met in a federal IT environment. Bachelor's degree in the related subject area., • FedRAMP cloud environments., • Knowledge-Centered Service (KCS) Skill & Certification Requirements • Executive communication, • Contract governance leadership, • Risk management, • Operational analytics, • Strategic workforce planning, • Personnel must possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work)., • Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information; see things from another person's perspective; express knowledge in a clear, simple manner; explain technical matters to non-technical people; and be able to uphold the interests, • Excellent written communication skills includes ensuring text is accurate and is expressed in clear, straightforward manner., • Personnel must possess administrative and project management skills., • Microsoft Project Professional and Microsoft SharePoint for documentation version control and repository needs., • Skilled with these tools to electronically update project plans and upload documents to our EMS., • This position is considered contingent upon award., • LCI is an Equal Opportunity Employer/ Veterans/ Disabled If you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position please contact HR by phone at (405) 622-2200 or by email at hr@lcibest.com.

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