Assistant Manager Gyu Kaku Restaurant San Diego CA
8 days ago
San Diego
Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Health insurance This position requires limited supervision from the GM. Essential Functions & Duties Guest Focus: • Creates and maintains an environment of hospitality and excellence in execution., • Proactively seeks out and resolves guest concerns or issues and use such opportunities as development/coaching tools for hourly staff., • Researches and makes recommendations to GM on methods for improving guest relations., • Mentors and coaches hourly staff to ensure their focus is on building authentic guest relationships., • Enhance customer satisfaction.Leadership:, • Provides proper & detailed training for all hourly personnel., • Handle employee issues such as tardiness, cell phone, attitude, language, etc., • Facilitate FOH and BOH issues, • Provide proper training for new hires., • Assist staff when busy (expedite or run food, pour water, bus tables, seat customers, etc.), • Manages the performance of all assigned hourly staff members and others in the absence of the GM., • Inspires staff daily to help foster morale., • Effectively communicates the companys standards and expectations in daily pre-shift meetings., • Establishes a solid working relationship with the Kitchen staff to ensure unity between the back and front of house teams.Quality of Operations:, • Execute company policies and procedures., • Organize and conduct pre-shift and departmental meetings daily., • Maintain all reservation systems and book to accommodate business demands., • Maintain schedules, payroll and other administrative support to maintain food and beverage cost controls and inventory., • Follows company-established procedures for tracking and processing labor dollars., • Utilizes and accurately maintains all company established forms, binders & checklists.Financial Results:, • Builds sales to maximize bottom line results., • Achieves budgeted goals utilizing the companys best practices., • Maintains inventory levels following company established guidelines for ordering and receiving., • Codes and approves daily and weekly invoices accurately utilizing the chart of accounts., • Deposits cash & credit cards on daily basis and per the companys established procedures., • Follows company established procedures for accepting and handling all non-cash payments (I.E. trade scrip, discount coupons, promotion & administrative expenses, etc.)., • Maintains accurate records.Qualifications, • At least 2 years progressive management experience within a full service, high volume, and corporate environment preferred., • Associates degree or equivalent. BA/ BS in Hospitality/Restaurant Management preferred., • Must be able to work 50 hours a week, • Proficient in MS Word, Excel, and Outlook. Experience with Aloha POS and MenuLinks systems, • Must excel in customer service., • Must be able to work in a high-volume, fast-paced setting, prioritizing work assignments and managing multiple projects at one time., • Requires strong and professional verbal and written communication skills., • Non-slip/non-skid shoes with closed toes, • Requires frequent bending and/or squatting and/or twistingBenefits, • Health Insurance (after 3 months), • Compensation package based on experience, • Cell phone Reimbursement, • Employee Discount, • $70,000 - $74,000