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Job DescriptionLeasing Agent Location: San Francisco, CA Schedule: Monday-Friday, 8:30 AM-5:00 PM Start Date: ASAP Position Overview A well-established affordable housing organization is seeking a dedicated and customer-focused Leasing Agent to support multiple residential communities throughout San Francisco. This position plays a critical role in providing exceptional service to prospective and current residents while supporting leasing, occupancy, and administrative operations. The ideal candidate will have experience in leasing, property management, customer service, or administrative support and possess strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Essential Responsibilities • Serve as the primary point of contact for prospective and current residents., • Respond to phone, email, and walk-in inquiries regarding available housing opportunities., • Schedule and conduct leasing interviews and appointments., • Assist applicants with completing rental applications and gathering required documentation., • Maintain applicant waitlists and follow up on leasing opportunities., • Support move-in, move-out, and transfer processes., • Process and maintain resident files, applications, and supporting documentation., • Ensure accuracy and completeness of resident records in accordance with company policies., • Perform data entry, filing, scanning, and document management functions., • Prepare correspondence and resident communications as needed., • Assist with general office operations and administrative projects., • Provide professional and courteous service to residents, applicants, vendors, and visitors., • Address resident questions and concerns in a timely and effective manner., • Build positive relationships with residents while promoting a welcoming community environment., • Collaborate with property management staff to support occupancy and resident retention goals., • Maintain confidentiality of resident information., • Ensure files and processes comply with Fair Housing and affordable housing regulations., • Assist with audits, file reviews, and other compliance-related activities as needed.Qualifications, • Previous experience in leasing, property management, affordable housing, customer service, or administrative support preferred., • Strong verbal and written communication skills., • Excellent attention to detail and organizational abilities., • Ability to manage multiple tasks and deadlines simultaneously., • Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel., • Experience processing applications, tenant files, or housing documentation is highly desirable., • Knowledge of affordable housing programs, tenant eligibility requirements, or property management software is a plus.Ideal Candidate The successful candidate is highly organized, service-oriented, and passionate about helping residents navigate the housing process. They thrive in a fast-paced environment, enjoy building relationships with diverse communities, and are committed to providing a positive leasing experience while maintaining accurate and compliant documentation. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Pay Details: $25.00 per hour Search managed by: Savannah Mckillip Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Competition makes us faster. Collaboration makes us better. NAI Northern California is a Commercial Real Estate brokerage with offices located in downtown Oakland, in the Embarcadero in San Francisco and in downtown San Jose. In 2025, NAI Northern California embarked upon an aggressive growth strategy to expand our agent base as well as support staff. We have brought on a well-trained junior team and now must focus on their continued success. We created an innovative culture and we pride ourselves on having disrupted traditional brokerage organizational structures. Successful Senior Agents love our structure for that very reason - collaboration, and transparency. We are seeking Senior Investment Associates in Office Leasing, Office Sales, Industrial/Warehouse, Hospitality, Senior Housing, and Self-Storage. We are also looking for a Multifamily VP in the South Bay. Required: • You’re licensed to sell Real Estate in California and experienced in selling or leasing commercial real estate, • You’ve been in the industry, minimally 2 years, • We could rattle off a bunch of boring requirements here, but we're much more interested in bringing in the right ambitious person with a laser-focused, successful business in place. And, aligning our junior teams with the right seniors is top priority, • We are willing to entertain any strategy that will transition a successful, busy senior brokers with track records into NAI so they are comfortable ramping up.What's So Different About NAI Northern California?, • Collaboration: We take this seriously. We believe that scarcity mentality and sales do not mix. We also believe that competition can inspire you to do great things, but collaborating with others elevates everyone. Therefore management trains the juniors to realize their highest potential & fast and that helps you create a revenue source., • Platform: We’ve implemented world-class CRM so all outreach is transparent. And, we have great events that bring everyone together for fun, community involvement and celebration of our mad sales skills. There are leads in the system ready to go. No databasing necessary...for ANYONE., • Support: We spend time and money to support our agents at NAI. We know this is what’s necessary to get everyone successful. There are no added costs to work here and we do not nickel and dime our partners. We hire staff to assist you in seeking more leads for calls, in marketing your listings, and in helping you complete escrow / contract process. NAI Northern California is a progressive, full service commercial real estate firm serving the Northern California Bay Area. Recognized as one of the Top 25 Commercial Real Estate Firms by the East Bay and San Francisco Business Times, NAI Northern California’s commitment to the Bay Area is long-term and dedicated to delivering the best results for our clients. NAI Norcal is parent to a loan brokerage company, Piedmont Capital and Lakeside Investment Company. As partners with NAI Global, one of the largest commercial real estate service providers worldwide, NAI professionals work together with our global management team to help our clients strategically optimize their real estate assets. NAI Global manages a network of 5,000 professionals and over 350 offices in 55 countries throughout the world. NAI offices around the world completed over $45 billion in transactions annually. Global also manages over 200 million square feet of commercial space. NAI Northern California competitive advantages: our proprietary technology (data systems, technology tools and custom built Salesforce CRM), along with a uniquely collaborative and highly ethical culture. As a prospective NAI Northern California team member, our promise to you: NAI Northern California responds to all applicants within 5 business days who submit 1) a personalized cover letter to NAI and 2) either a current resume or, curriculum vitae. BRE License # 01870488 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

In house generated leads for sales and leasing. Hands-on mentoring by our highly experienced agents, who will coach, guide and help you become a top-producing real estate broker. Some real estate sales/leasing experience preferred.

Matthews is the fastest growing commercial real estate and technology company in the nation, built on a culture of teamwork, integrity, and excellence. We empower our professionals to achieve success through world-class resources, innovative technology, and an environment that rewards hard work and ambition. As an Intern at Matthews, you will gain hands-on exposure to the commercial real estate industry while learning directly from top producers, leaders, and mentors. This immersive internship provides the foundational knowledge, skills, and professional network needed to build a future career in commercial real estate. Your growth and learning is our mission. Every Intern participates in Matthews University, our award-winning training program designed to transform motivated individuals into confident, knowledgeable professionals. You will be developed by (and learn directly from) top executives, leaders, and producers, gaining hands-on mentorship, structured training, and collaboration with our industry-leading teams. At Matthews, we believe in a culture where success is earned through effort, determination, and integrity. Our interns thrive in an environment that celebrates collaboration, fuels curiosity, and inspires everyone to win together. Matthews has made an industry-leading commitment to technology and innovation. With millions invested in proprietary, AI-driven tools that streamline marketing, client outreach, and data insights, you will gain exposure to the platforms redefining how business is done in commercial real estate. What You Will Learn Participate in the Matthews University training program to learn the fundamentals of commercial real estate, professional development, financial underwriting, and sales, as well as brokerage, through the lens of investment sales, leasing, and capital markets. Observe and practice marketing and lead generation techniques, including cold calling, research, and client communications. Gain foundational understanding of market research, property valuation, and financial underwriting/investment analysis. Learn to utilize industry leading AI-driven platforms including client relationship management and marketing tools to manage data and performance insights. Participate in ongoing coaching, workshops, and professional development sessions designed to enhance your skills and confidence. Requirements A positive attitude, team orientation, and willingness to learn Strong work ethic, discipline, integrity, and resilience Excellent organizational and communication skills A driven, competitive, and entrepreneurial mindset Currently pursuing a Bachelor's degree in Business, Finance, Real Estate, or related field Ability to thrive in a fast-paced environment and adapt quickly to challenges Coachable attitude with a desire for continuous improvement and personal growth Your Opportunity Comprehensive, structured learning through Matthews University Direct mentorship from Market Leaders, Managing Directors, Executives, and top producers Exposure to real client interactions and live deal processes Professional development and networking opportunities Who Should Apply If you are a motivated self-starter looking to gain hands-on experience in commercial real estate brokerage, business development, or sales, we encourage you to apply. This internship is ideal for students or recent graduates eager to develop their professional skills, expand their network, and explore a rewarding career path in one of the most dynamic industries. Additional Details: This is an unpaid training opportunity for educational and learning purposes. No employment or agent relationship is created by participation in the Matthews internship program. Commitment to Diversity Matthews is an Equal Opportunity Company. Matthews does not discriminate based on proven merit, competence, and qualifications and will not be influenced in any manner by race, color, gender, religion, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other protected status.

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