Front Desk - Medical Receptionist - Chinese Speaking Preferred
23 days ago
Flushing, Queens
Queens Location:
Main Job Tasks and Responsibilities
· greet patients
· register patients according to established protocols
· assist patients to complete all necessary forms and documentation including medical insurance
· ensure patient information is accurate including billing information
· inform patients of medical office procedures and policy
· maintain and manage patient records
· move patients through appointments as scheduled
· answer incoming calls and deal with inquiries
· transfer calls as required
· schedule patient appointments
· collect co-pays and payments
· report statistics as required
· obtain external medical reports as required by medical professionals
· respond and comply to requests for information
· deal with incoming and outgoing post
· complete other clerical duties as assigned
· ensure reception area is well maintained, neat and clean
· safeguard patient privacy and confidentiality
· check patient's insurance eligibility
· Billing Posting EOBs
Education and Experience
· Associate Degree or higher.
· knowledge of medical terminology, procedures and diagnosis preferred
· knowledge of computer and relevant software applications
· knowledge of general administrative and clerical procedures
· working knowledge of healthcare insurance preferred
·
Key Competencies
· communication skills
· information collection and management
· planning and organizing
· attention to detail
· customer service skills
· adaptability
· confidentiality
· responsible
Job Type: FullTime
Required experience: Medical related field for at least 1 year preferred.
Required language: Cantonese or Mandarin Preferred
Must be legal to work in the US
