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Job DescriptionDescription: Position Summary: As a Team Lead in the content restoration industry, you will be a pivotal figure in our organization, leading and guiding a field team to execute job plans effectively. Your primary responsibilities involve maintaining labor efficiency, demonstrating a high level of proficiency in job skills, and providing on-the-job technical skills training to technicians. Additionally, you will be responsible for full content restoration inventory management, ensuring a deep understanding and application of the process. Clear communication of essential job and personnel information to leadership is crucial for efficient operations. Key Responsibilities: Team Leadership: • Lead the field team in executing job plans efficiently and in line with company standards., • Maintain labor efficiency and optimize resource allocation to meet project timelines and budgets., • Level 2 Team Leads coordinate and lead teams during overnight jobs., • Level 3 Team Leads guide their teams through high-end and large loss jobs. High Proficiency of Technical Skills: • Demonstrate a high level of proficiency in job technical skills, setting the standard for the team., • Technical Training: Provide on-the-job technical skills training for technicians, ensuring continuous development and improvement., • Level 2 Team Leads understand structural mitigation and restoration processes to work with our referral teams., • Level 3 Team Leads understand and consistently meet job metrics. Inventory Management: • Possess a deep understanding and application of full contents inventory management for basic jobs., • Level 2 Team leads develop content evaluation skills for inventorying non-restorable content in fire and water loss jobs. Communication: • Effectively communicate essential job and personnel information to leadership for coordination and planning., • Exhibit excellent customer service skills to ensure client satisfaction and uphold the company's reputation. Vehicle Maintenance: • Maintain a clean and well-organized work vehicle, upholding safety and professional standards pre and post trips. Supplies Preparation: • Prepare supplies for jobs, ensuring all required equipment and materials are ready for efficient job execution. Reporting Structure: • Participate in the annual review., • Provide input and feedback for improvements as necessary. Requirements: Qualifications & Requirements: • Proven team leader within a service industry with self-driven results., • Ability to lead oneself and service techs with effective results., • Strong planning and execution skills., • Strong conflict management skills., • Excellent communication and interpersonal abilities., • Detail-oriented with a focus on data accuracy., • Ability to lift and carry objects up to 50 pounds., • Ability to pass a thorough background check and drug test as part of the pre-employment requirements., • Possess a valid DOT certification to ensure compliance with transportation regulations.