Manager, Meeting Services
20 days ago
New York
Our Company: The American Thoracic Society (ATS) improves global health by advancing research, patient care, and public health in pulmonary disease, critical illness, and sleep disorders. Founded in 1905 to combat TB (Tuberculosis), the ATS has grown to tackle asthma, COPD (Chronic Obstructive Pulmonary Disease), lung cancer, sepsis, acute respiratory distress, and sleep apnea, among other diseases. The Position: Reporting directly into the Senior Manager of Meeting Servies, the Manager of Meeting Services, performs managerial functions related to the logistical aspects of the International Conference headquarter hotel, special events and select services. The Manager assists in planning meetings and events outside of the International Conference. Position Responsibilities: Conference Support: • Assist Director with Vendor & Facility Management, assist with all show management requests and orders for the Convention Center and support the department as needed., • Provide project management support to Director, Meeting Services and internal stakeholders on logistics for the ATS Association Builds, which includes the Networking Super Center and Studio, International Participants Center and Studio, the ATS Center, the Speakeasy, and the Donor Cafe. Attend planning meetings, manage project plans and timelines, and process requests, floorplans, and event orders, Support the logistics for conference structures: Journal Wall, Ribbon Wall, Vaccine Initiatives, BEC, ILDEC, and Collaboration Lounges., • Provide project management support to Director, Meeting Services and internal stakeholders on logistics for the Early Career Professionals programs. Attend planning meetings, manage project plans and timelines, and process requests, floorplans, and event orders., • Provide project management support to Director, Meeting Services for Sponsorship and Exhibit Department tasks and orders. Attend planning meetings, manage project plans and timelines, and process requests, floorplans, and event orders., • Partner with Meeting Services Consultant to request, review, and update floorplans., • Administratively support the estimate request process, reconcile budget to actual process, grant reconciliation, and distribution of department spend reports., • Serve as a point of contact for location managers, office manager, and vendor partners onsite; schedule preconference training and onsite meetings for contracted support staff: develop supporting materials and communicate changes to ensure seamless execution., • Manage the menu development, BEOs, and onside execution for all F&B services at the Convention Center. Negotiate and confirm rates, understand and communicate caterer policies, communicate/forecast orders and guarantees, and construct a BEO review presentation for Director’s approval. Support Director of Meeting Services with estimate requests, menu rates, and sample cost scenarios., • Manage onsite production and daily activity logistics for the ATS Association Builds, which includes the Networking Super Center and Studio, International Participants Center and Studio, the ATS Center, the Speakeasy, the Donor Cade and the conference structures., • Manage onsite production and daily activity logistics for the Early Career Professionals programs., • Manage the Conference Shuttle Program in partnership with the Sr. Manage, Meeting Services including the RFP process, service recommendations, contract negotiations, and route & signage plan., • Oversee and manage all logistics for conference shipping including staff deliveries, Scooter deliveries, and onsite delivery/return/donation logistics., • Manage the Department supply shipments to/from the conference including, but not limited to registration lanyards and shirts, office supplies, location manager documents, and onsite needs., • Work with the Department Consultant on processing department sign orders., • Oversee and manage the logistics for annual Vendor Meeting held in the ATS Office. Provide direction and support to temp/consultant in compiling and scheduling agenda items across multiple departments; arrange overnight accommodation and food and beverage services. Manage post-meeting action items., • Provide preplanning support and onsite management of daily logistical activity to the Offices within the convention center., • Provide preplanning support and onsite management of floral orders for the conference project management updates and update/change management of orders/tasks., • Annually develop, manage, and maintain the meeting specification database (Form) used to track and deliver orders for the International Conference., • Support the in-take process (Meeting Request Forms) for stakeholder orders in the convention center, regularly supporting the Director in meetings with staff to confirm details of the orders., • Oversee the transfer process of the Meeting Request Forms into the Resume Builder Section of the software, translating the requests into conventional vendor orders., • Manage delivery of orders to all facility and vendor partners., • Manage the weekly change report with communication and distribution of all changes or orders., • Lead weekly change calls with all facility and vendor partners., • Directly oversee and update back-end information with supplier inventory., • Basecamp & Monday.com Basic Usage & Task Management., • For new projects, design and optimize workflows, templates, and reporting dashboards within the project management software to enhance efficiency., • For existing projects, utilize designated project management software to track all logistical tasks, deadlines, and progress., • Input and update conference-related tasks, assign owners, and monitor completion within the project management software., • Actively update shared project boards and Task Lists with notes and updates from meetings and at the direction of supervisor., • Communicate progress through the software., • Travel for ATS approximately 4-6 times a year, as needed; including a required 10-day trip to execute the conference annually., • Maintain department vendor list and vendor access to shared files and project tasks, • Manage the compilation of information for Conference FAQs and Website Position Qualifications: • Bachelor’s Degree in related field plus two years meeting planning experience or an Associate’s Degree and three years meeting planning experience., • Must have experience in F&B orders and BEO management, • Must have experience working in a convention center, • Exceedingnly strong project management and technical skills with the ability to organize an immense amount of orders and details., • Strong, efficient skills in Microsoft office programs (Excel, PowerPoint, etc.), • Eperience with Basecamp and Monday.com project management software in beneficial, • Ability to manage several projects at once and work independently., • Familiarity with vendor contracts and operations; negotiation experience helpful., • Handles stress effectively; remains calm and focused when facing challenges., • Strong written, oral, and interpersonal communication skills., • Willingness to travel. Reasons to consider us: • Hybrid work environment (two remote days each week), • Generous paid holidays & paid time off, • Comprehensive medical, dental, and vision benefits, • 403b with partial company match, • Commuter benefits Physical requirements: • Please note that this is a hybrid position that will require you to come into our New York Office on Tuesday, Wednesday, and Thursday each week., • Some travel may be required, such as to our annual International Conference and Grover Conference., • You may experience prolonged periods of sitting and/or standing., • You may experience repeated typing motions involving your wrists, hands, and/or fingers., • You may need to lift or carry up to 15 pounds of work equipment. Pay Range: We are pleased to offer a range of $75,000 - $80,000 for this position. ATS is an equal employment opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all individuals. ATS will not discriminate against any applicant for employment, employee, or intern on the basis of race, creed, color, sex, gender identity or expression, religion, national origin, age (40 and over), disability, military status, veteran status, genetic information or any other basis protected by applicable federal, state or local law. ATS also prohibits harassment of applicants for employment, employees or interns based on any of these protected categories. It is ATS’ policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. ATS is committed to the full inclusion of all qualified individuals. In keeping with our commitment, ATS offers reasonable accommodation in the hiring and employment process for individuals with disabilities. Accordingly, if you require a reasonable accommodation to fully participate in the application or hiring process you may request a reasonable accommodation at any time.
