Luxoft Technologies partners with fast-growing companies to deliver operational excellence through a modern outsourcing platform. As a Customer Service Agent , you'll be part of a high-performing remote team, providing support on behalf of our clients—beginning with one and potentially expanding into industries such as logistics, healthcare, software, and more. Key Responsibilities: Manage customer support tasks, with a primary focus on outbound phone calls (e.g., verifying insurance benefits) Respond to inquiries via email and messaging platforms , based on client needs Participate in paid training to ensure a smooth onboarding experience Work under the guidance of a supervisor or coach , following structured schedules (typically in U.S. Eastern or Pacific time zones) Monitor performance using both quantitative metrics (e.g., handle time) and qualitative standards (e.g., clarity and professionalism) Qualifications: Previous experience in customer service roles Must be a U.S. resident Strong, clear, and personable telephone communication skills Availability to work during U.S. business hours Benefits: Paid Time Off (PTO) Healthcare coverage Opportunities for performance-based advancement This is a great opportunity for individuals seeking a remote role with growth potential in a fast-paced, mission-driven company.
Key Responsibilities: Guest Coordination: Welcome and check in guests for dinner cruises and charters Communicate cruise details, schedules, and expectations clearly to all guests Address on-site customer questions, requests, and issues with professionalism Event & Cruise Logistics: Coordinate with vendors (catering, entertainment, musicians, decorators, etc.) Ensure boat is cruise-ready (clean, set up, stocked, and staffed) Monitor timelines and manage boarding/disembarkation processes Maintain manifest accuracy and monitor guest counts Private Charters: Liaise with clients to confirm cruise details, timing, food and beverage choices, and special requests Provide day-of-event support to ensure charter expectations are met or exceeded Administrative: Assist in preparing run sheets and event schedules Track special requests and dietary accommodations Report any operational issues or incidents to management Qualifications: Prior experience in events, hospitality, or maritime coordination preferred Strong organizational and time-management skills Excellent communication and customer service abilities Comfortable working on water-based vessels Ability to stand and move for extended periods and lift up to 30 lbs Available to work evenings, weekends, and holidays Bonus Points For: Knowledge of NYC waterfront and tourism industry Bilingual or multilingual abilities Familiarity with event coordination software or booking systems Compensation: Competitive hourly wage or salary Tips or bonus incentives (if applicable) Opportunities for growth in a fast-growing cruise and events company
NOTE: The this an unpaid weekly volunteer role with free food. Job description Social Captain (NFL Watch Parties) Powered by TheAssist — the ClassPass for sports watch parties About the Role Are you an NFL fan? TheAssist is hiring Social Captains to organize and host NFL team watch parties in your city. This is a great opportunity to build event coordination, leadership, and community management experience while representing your favorite team. You’ll be the main point of contact for your team’s fan community and help grow the local squad throughout the NFL season. Responsibilities • Host and attend all 17 NFL regular season watch parties for your assigned team (or arrange a backup if needed), • Welcome and engage attendees, ensuring a friendly and inclusive atmosphere, • Encourage app check-ins and provide basic information to new members, • Share photos or short clips from each event in the group chat, • Send quick post-game updates about highlights or logistics changes, • Minimum Requirements, • Must be 21 years or older, • Reside in the city where your team’s watch parties take place, • Dependable and available on game days throughout the NFL season, • Strong communication and interpersonal skills, • Comfortable using a smartphone for quick updates, photos, and group communication Skills You’ll Gain 1. Event planning and coordination — managing logistics for recurring gatherings, 2. Community management — growing and supporting a team-based fan community, 3. Leadership — serving as the primary host and point of contact for your group, 4. Digital communication — creating updates, posts, and event recaps Compensation & Perks 1. Complimentary food + drink item per game, 2. Free entry to all 17 NFL watch parties, 3. Team-branded Social Captain shirt, 4. Access to a national network of Social Captains, 5. Credit opportunities for future events and merchandise 👉 Apply now to gain hands-on event coordination experience and build your resume while repping your team.