Field Service Technician (Machinery)
7 days ago
Dallas
Job Description Job Title: Field Service Technician (Traveling) Location: Dallas–Fort Worth, TX (within 1 hour of DFW Airport) Travel: Up to 100% (Mon–Fri, year-round; occasional international) Role Overview We are seeking a hands-on Field Service Technician to install, maintain, and repair industrial sheet-metal fabrication equipment across customer sites. This role requires strong mechanical and electrical troubleshooting skills, frequent travel, and a customer-first mindset. The technician will support equipment uptime, deliver technical training, and provide both on-site and remote support while collaborating with internal teams to ensure high-quality service delivery. Core Responsibilities • Install, commission, and service industrial fabrication equipment at customer sites, • Troubleshoot and repair electrical, mechanical, hydraulic, and pneumatic systems, • Perform preventive and predictive maintenance to optimize equipment reliability, • Provide technical support (on-site and phone/Help Desk) including warranty service, • Read and interpret schematics, wiring diagrams, manuals, and OEM specifications, • Use hand tools, power tools, precision measuring devices, and electrical test equipment, • Train customers on equipment operation, maintenance, and safety procedures, • Document service activities, parts usage, and maintenance outcomes, • Collaborate with engineering, operations, and service teams on field issues and improvements, • Travel to customer locations domestically (and occasionally internationally) Required Qualifications • Located near Dallas/Fort Worth, TX and within 1 hour of a major airport (DFW), • Ability to travel up to 100% (Mon–Fri) year-round, • Eligible to obtain a U.S. Passport, • Ability to lift up to 50 lbs and work in industrial environments, • Strong troubleshooting and problem-solving skills, • Ability to work independently in fast-paced field environments, • Intermediate computer skills (service documentation, email, reporting), • Experience in industrial equipment service, manufacturing, or field maintenance, • Mechanical and electrical troubleshooting experience, • Experience with roll forming or sheet-metal fabrication equipment Technical Skills • Field Service & Equipment Installation, • Preventive & Predictive Maintenance, • Electrical Troubleshooting, • Mechanical Systems Repair, • Hydraulics & Pneumatics, • Industrial Equipment Maintenance, • Technical Diagnostics, • Schematics & Blueprint Reading, • OEM Equipment Support, • Precision Measurement Tools, • Multimeters & Diagnostic Tools, • Hand & Power Tools, • PLC-adjacent troubleshooting (basic), • CMMS/Service Documentation Systems, • Customer Technical Support (On-site & Remote), • Equipment Training & Onboarding, • Warranty Support, • Service Documentation, • Travel-based Field Operations, • Safety Compliance (Industrial/Manufacturing), • Time & Route Management, • Problem Solving, • Communication, • Adaptability, • Team Collaboration, • Continuous Learning, • Customer Focus Work Environment & Physical Requirements • Industrial manufacturing and customer job-site environments, • Frequent travel (air and car), • Standing, lifting, climbing, and tool operation required Benefits • Medical (employee option company-paid), • Dental & Vision (company-paid), • HSA with employer contribution, • FSA options, • Company-paid life & long-term disability, • Short-term disability & voluntary benefits, • 401(k) with company match, • Paid holidays & PTO, • Professional development allowance, • Employee Assistance ProgramCompany DescriptionGTN is the leader in SOW management & technical staffing, leveraging innovation to drive next-generation recruiting to Fortune 200 companies.GTN is the leader in SOW management & technical staffing, leveraging innovation to drive next-generation recruiting to Fortune 200 companies.