Supervisor - 3rd Shift Fulfillment Center (7:30pm - 5:15am)
25 days ago
Milwaukee
Job DescriptionLocation: Milwaukee, WI Shift: 3rd Shift (7:30pm - 5:15am) Job Type: Full-Time | Hourly | On-Site Reports To: Assistant Fulfillment Center Manager Eligibility: This posting is intended for Wisconsin residents only About the Role Wantable is seeking a hands-on, people-first Fulfillment Center Supervisor to lead our dynamic 3rd shift team at our Milwaukee-based Fulfillment Center. In this critical, overnight role, you’ll supervise associates handling the picking, packing, and returns of curated fashion orders—ensuring accuracy, efficiency, and team success during off-peak hours. This role is ideal for someone who thrives in fast-paced environments, embraces operational excellence, and motivates teams through positive leadership. Key Responsibilities • Lead the Team: Supervise Fulfillment Center Associates in executing nightly picking, packing, and returns processes., • Operational Flow: Create and maintain efficient workflows by assigning tasks, monitoring performance, and aligning shift activity with daily goals., • Coaching & Development: Train new team members, provide ongoing coaching, and help tenured associates continuously grow., • Quality Control: Monitor work for precision, order accuracy, and compliance with SOPs. Uphold high standards in neatness and timeliness., • Workforce Management: Track time & attendance, manage schedules, approve breaks, and support associate needs during the shift., • Issue Resolution: Maintain team harmony and act quickly to resolve interpersonal or operational conflicts., • Cross-Department Collaboration: Work closely with leadership and other shift supervisors to ensure seamless handoffs and issue reporting., • Reporting: Complete daily reports and provide insight into trends, bottlenecks, and shift performance., • Facility Oversight: Open and close the warehouse as needed; ensure shift safety and cleanliness., • Step Up: Serve as acting Fulfillment Center Manager when required., • High School Diploma or GED Equivalent., • Minimum 1 year of supervisory experience in a warehouse or fulfillment environment., • Excellent computer skills and the ability to learn new systems quickly., • Strong interpersonal skills with the ability to communicate effectively across all levels of the company., • Effective problem-solving abilities and sound decision-making under pressure., • Professional demeanor with the ability to direct work constructively and collaboratively., • Strong organizational skills and attention to detail., • Comfortable adapting to change in a fast-paced, deadline-driven environment., • Able to foster accountability, inspire high performance, and support associate success., • Effective communicator and team collaborator., • Valid driver’s license. Preferred, but not required: • Familiarity with Apple technology (iPads, iPhones, MacBooks)., • Working knowledge of Google products like Drive, Gmail, and Docs Physical demands: • Frequent standing and walking throughout the shift., • Occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling., • Must be able to regularly lift up to 5 pounds and occasionally lift more than 75 pounds., • We are conveniently located near General Mitchell Airport. We’re a diverse and dedicated crew, making a difference for our customers and our community., • Wantable team members enjoy free food, coffee, and drink in our HQ's Wantable Cafe. We have a laid-back, casual environment in a state-of-the-art HQ., • We offer paid parental leave (mothers AND fathers), and a private room for nursing mothers., • Even more exciting: paid vacation and 7 paid holidays per year, plus a 50% discount on all merchandise. You’ll be eligible for the discount on your first day., • Important, but maybe less thrilling: we have ample parking, we offer medical (traditional and high deductible), dental, and vision insurance, as well as a 401K with employer match (both pre-tax and Roth options).