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Job Description About Reingold Reingold is a full-service marketing and creative firm in Alexandria, VA. For more than 40 years, we’ve been driven by a simple mission: to help organizations –– whether in the government, nonprofit, or business sector –– as they strive to make the world a better place. We hire top-notch talent to develop and launch compelling, inventive communications campaigns, leveraging the latest technology and digital media strategies that enable our clients to meet their audiences where they are. We’re proud to say we’ve built a team of curious, passionate pros — from marketers and tech wizards to designers and strategists — who love what they do and bring their A-game every day. We take our work seriously, but not ourselves. We believe great ideas come from collaboration, humor, and a little bit of fun along the way. When you work at Reingold, you get more than a job, you get a community. We offer competitive salaries, a comprehensive benefits package, a dynamic hybrid work environment, a vibrant workplace and growth opportunities in a variety of specialty areas. That means when we find great people (and they find us), they stick around for the long term. That’s where you come in... We’re looking for a DevOps Engineer who’s excited to build automation, streamline infrastructure, and make life easier for both developers and clients. In this role, you’ll help move code from development to production efficiently, reliably, and securely, working across multiple platforms, stacks, and cloud services in a fast-paced agency environment. At Reingold, DevOps isn’t just a support function; it’s a key part of how we deliver high-quality solutions for our clients. You’ll use a code-first approach to define and automate infrastructure, working with cross-functional teams to build systems that are secure, scalable, and repeatable. You’ll also develop fast, reliable deployment workflows that let teams ship code with confidence—and the observability that helps them own it in production, spot issues early, and fix them fast. We’re looking for someone early in their DevOps career with real-world experience and the confidence to work independently on core infrastructure tasks. You don’t need to be a domain expert yet, but you should be hungry to learn, comfortable navigating unfamiliar systems, and confident in your ability to figure things out. This is a hybrid role, requiring at least two days per week on-site at our Alexandria, VA, office. Here’s the role: Essential Functions: • Support the automation of deployment, monitoring, and infrastructure management tasks using standard DevOps tooling., • Collaborate with developers and infrastructure teams to improve CI/CD pipelines and cloud infrastructure performance, reliability, and usability., • Participate in planning and execution of regular maintenance windows and infrastructure upgrades., • Monitor system health, triage incidents, and assist in troubleshooting issues to improve uptime and efficiency., • Identify and remediate security vulnerabilities using common scanning and reporting tools, in coordination with security guidelines., • Maintain up-to-date documentation and process flows that align with internal standards and operational requirements., • Perform ad hoc tasks based on evolving team priorities and your individual skills or areas of interest.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time. This role is a good fit for someone with these qualifications, experience and skills: Required Qualifications: • Ability to obtain a security clearance., • Bachelor’s degree, preferably in computer science, engineering, web development, or related field., • Formal training in computer science, information technology, DevOps, or a related field either through a college degree program or an immersive professional training program., • Hands-on experience writing and maintaining Infrastructure-as-Code (IaC) using tools such as Terraform and Ansible., • Experience designing, implementing, and maintaining CI/CD pipelines that automate build, test, and deployment workflows using tools like Jenkins, Bitbucket Pipelines, GitHub Actions, or Azure DevOps., • Practical experience with at least one major cloud platform (AWS, Azure, or Google Cloud Platform)., • Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and system tasks., • Familiarity with version control systems like Git and the ability to collaborate effectively in a team-based development environment., • Understanding of system administration fundamentals, including networking, operating systems, and security best practices, as relevant to modern DevOps workflows.Preferred Qualifications:, • Experience with containerization and orchestration tools such as Docker and Kubernetes in production environments., • Familiarity with administering enterprise-grade Linux distributions (e.g., Red Hat, Amazon Linux). Exposure to hardened environments (DISA STIG, CIS Benchmarks, NIST 800-53) is a plus., • Prior experience in a development-focused role - even briefly - especially if you’ve built or shipped real web apps or CMS platforms and understand what makes a dev toolchain usable (or painful)., • Comfort working across cloud-native services, infrastructure components, and security controls - ideally with a sense of when to build, when to buy, and when to automate., • Excellent problem-solving instincts and a curiosity-driven mindset, especially around performance, reliability, and automation., • Strong communication skills and the ability to collaborate effectively with developers, engineers, project managers, leadership, and clients.Supervisory Responsibilities: This position will not have direct reports but will be expected to mentor junior teammates and to lead by example and influence. Work environment and physical requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds Reingold is dedicated to providing equal opportunity for individuals of all abilities. If you require assistance or need accommodation at any stage of the application process because of a disability or medical condition, please feel free to email or contact a member of the People & Experience team at 202-333-0400. Reingold has a policy of maintaining a workplace free of drugs and alcohol. For access to the full policy, which is part of the Reingold Employee Handbook, email . Reingold ensures a safe, healthy, and productive work environment for its employees and others. All applicants are advised that full compliance with this policy is a condition of employment at Reingold. Applicants must have authorization to work for any employer in the United States. We are currently unable to sponsor or to take over sponsorship of an employment visa. Reingold is proud to be an Equal Opportunity Employer. We invite applications from all interested individuals including veterans and persons with disabilities. Powered by JazzHR i9BoZDvfxY

Job Description The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, IL, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY Location: Government facility located in the DC Metropolitan Area We're seeking a Program Manager to lead IT Support Operations in support of the U.S. Customs and Border Protection (CBP). If you're passionate about delivering efficient, high-quality IT services in a fast-paced environment, we want to hear from you. Position Description: The Program Manager - IT Support Operations is responsible for overall customer satisfaction, help desk operations, and ensuring project managers and service desk technicians perform customer support services in accordance with CBP procedures. Minimum/General Experience: 5 years of experience managing an information technology (IT) service desk Minimum Education: Bachelor's degree in information systems, technology management, or related field Essential Skills/Qualifications: • Excellent experience managing help desk personnel (e.g., Project Managers, Tier I and Tier II technicians), • Excellent ability to oversee core functional service desk areas including staffing, quality, knowledge, and training, • Excellent experience providing policy compliance oversight, • Excellent experience supporting risk mitigation and communication across operational areas, • Excellent experience briefing leadership and integrating feedback into service delivery, • Excellent experience creating and maintaining performance plans and reports, • Above average ability to ensure high quality deliverables are submitted on time, • Above average experience providing service-level monitoring and reporting, • Above average experience leading performance improvement initiatives, • Above average experience performing root cause analysis and providing trend reporting, • Above average knowledge of help desk systems and software (e.g., ServiceNow, Remedy), • Above average knowledge of the Information Technology Infrastructure Library (ITIL), • Knowledge and understanding of the best business practices identified by Help Desk Institute (HDI), • Excellent attention to detail skills, • Excellent problem solving skills, • Assignment Location - Government facility located in the DC Metropolitan Area., • Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Typing, communicating, repetitive motions., • Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting., • Criminal history check - no felony convictions within the past 36 months, • Drug screening, • Criminal activity and/or misconduct in the workplace including fraud and theft within the past 12 months, • Credit check, • Criminal history check, • Records check to verify citizenship of family members, • Verification of date of birth, • Education verification, • Employment history verification, • Military history verification, • Interviews with subject, peers, spouse, former spouse(s), neighbors, • Residency verification, • Oversees daily performance of internal IT support and help desk operations, • Serves as the primary point of contact for briefing leadership, • Ensures constant oversight of proper personnel coverage to mitigate staffing gaps, • Ensures alignment with CBP policies for onboarding and offboarding of personnel, • Oversees training mandates, • Leads process deliverables and supports standard operating procedures (SOPs), • Attends, coordinates, and briefs monthly Program Management Review (PMR) meetings to provide leadership updates on operational performance, • Creates and submits daily, weekly, and/or monthly reports to leadership, • Supports project managers in developing mitigation strategies, • Escalates risks and issues timely, • Leads the review and improvement of key performance metrics (e.g., First Contact Resolution (FCR), agent availability, service objectives), • Leads the translation of customer satisfaction feedback and survey results into improvement initiatives, • Ensures performance plans, reports, and deliverables are submitted on time and meets set standards, • Provides coaching, escalation support, and oversight to project managers across service areas, • Monitors project managers to ensure effective training is implemented, • Oversees reviews of support request trends, FCR rates, and ticket patterns to guide strategic decisions, • Identifies opportunities for improving efficiency in service desk workflows, • Tracks customer satisfaction and contact quality to ensure adherence to performance standards, • Coordinates resolution of high-impact or escalated technical incidents, • Communicates system outages, planned maintenance, or major incident updates, • Perform as an Oxley Supervisor/Team Lead, • Perform as a Hiring Manager during the Recruiting Process, • Implement corporate goals; Establish and implement employee individual goals, • Oversee timesheets, PTO management and tracking, and compliance items; Implement and monitor adherence to employee handbook, code of conduct, policies, and quality management practices, • Provide an environment that promotes productivity, efficiency, and quality, • Resolve employee/subcontractor issues; Address pain points; Provide guidance and problem solving, • Coach, mentor, motivate, and/or train employees and subcontractors, • Demonstrate familiarity with what each team member's responsibilities and assignments are Oxley Enterprises, Inc. offers a full array of benefits including: • Medical, dental, vision and prescription drug coverage for you and your family., • Life Insurance, short-term disability and long-term disability paid for by the Company., • Supplemental coverages including Accident, Critical Illness, and Hospital., • Additional Life insurance coverage for you and your dependents. All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law. If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at: with the following information: Subject Line: Accommodation Request Provide a description of your accommodation request Include your contact information: Full name, Email address, Best number to reach you (optional) We participate in the E-Verify program.

Job Description Description Matrix International, Inc. is seeking mission oriented, experienced candidates for the position of Desk Officer in Northern Virginia. The position requires an active TS/SCI security clearance and Polygraph. The position requires an extensive knowledge of the Intelligence Community (IC) and its objectives, and preference will be given to candidates with experience managing or supporting Human Intelligence (HUMINT) operations or conducting all-source intelligence analysis. Candidates will be expected to work effectively in team environments as well as independently with minimal supervision and will professionally and effectively interact with client personnel at all levels. The primary function of a Desk Officer is to support operational elements by providing research and analysis to meet the client's intelligence collection requirements. Desk Officers will use client-specific databases to conduct all source intelligence research, identify leads, provide operational guidance, and compile reports in support of operations. Desk Officers will serve as the primary point of contract for an overseas office and/or be responsible for a collection of ongoing intelligence cases. Desk Officers will also provide thorough and knowledgeable briefings on analysis and relevant subject matter to client management. Daily activities are wide-ranging and include: conducting in-depth research and delivering written all-source assessments; providing briefings on cases to mid- and senior-level client management; providing operational guidance for ongoing cases; ensuring counterintelligence (CI) issues are identified and mitigated; weighing the risks and benefits of various courses of action and making recommendations; coordinating legal and policy issues affecting overseas offices and/or cases; providing administrative assistance in support of overseas offices and/or personnel; and more. Qualifications: • Bachelor's degree or equivalent experience supporting HUMINT operations or a related field, • Experience in intelligence research and analysis, • Excellent critical thinking skills, high attention to detail, and sound operational judgement, • Strong organizational, writing, and briefing skills, • Strong interpersonal and communication skills, • Client certification as a Staff Operations Officer (SOO) or Specialized Skills Officer (SSO), • Experience using client-specific databases to monitor traffic and communicate with overseas offices, • Overseas experience supporting operations including in high threat areas, • Foreign language skills About AEVEX Aerospace AEVEX Aerospace, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits. Equal Employment Opportunity: AEVEX Aerospace is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job Description Based in Washington, D.C., Quorum is a fast-growing software company and the leading provider of workflow tools and information services for government affairs professionals across the corporate, non-profit, association, and government markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including international, federal, state and local. Quorum provides mission-critical solutions for public affairs professionals working with Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. As a Business Development Representative, you will be at the forefront of our sales efforts, playing a key role in driving growth for our SaaS solutions. Your primary responsibility is to generate, qualify, and nurture leads, creating opportunities for the sales team to close new business. This role is ideal for an ambitious, results-driven individual passionate about technology, sales, and client engagement. What You'll Do • First Week: You'll learn the ins and outs of Quorum products and begin to familiarize yourself with common use cases. You'll receive training on sales skills that will set you up for success., • First Month: You'll learn how to research, identify, and contact prospects. You will learn how to leverage communication and research tools such as SalesLoft, ZoomInfo, LinkedIn Sales Navigator, and Salesforce to design and execute lead generation campaigns via cold calling, email, and social media. You will schedule sales meetings with high-level decision makers in the public affairs industry., • First Six Months: You will think creatively to develop strategies around outreach and generating interest from prospects who need Quorum. You'll receive training and professional development to help you build the foundation for your career in business-to-business software sales., • You have experience working with enterprise level accounts., • You have a keen ability to build meaningful, collaborative relationships with prospects and your Quorum teammates., • You are enthusiastic about contacting a high volume of prospects by phone and email every day to initiate and schedule conversations for Quorum Account Executives., • You're a highly-motivated self-starter who is results-driven and wants to make valuable contributions to a growing team by hitting your monthly targets., • You are interested in and excited by the prospect of learning about B2B sales., • You want to make a big impact on the growth of the company., • You are an active listener with boundless curiosity and eagerness to learn., • You have excellent written and verbal communication skills., • You are a problem solver, have a keen ability to prioritize tasks, and manage time effectively., • You want to work in a fast-paced environment where you can form real friendships with other professionals and where you have a strong sense of belonging at a growing startup., • We're a close-knit team of innovative, hardworking, and optimistic people who value responsibility, productive discourse, and personal growth, • We work hard to deliberately develop our team members' careers. We are voracious learners and will be your mentors, confidantes, and supporters, • We are an AI-forward team—AI is built into how we work, think, and grow., • We are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Compensation Structure • Flexible Paid Time Off, • Paid Company holidays plus additional company-wide days off for team members to rest and recharge, • Four Day Weekends for President's Day, Memorial Day, Fourth of July and Labor Day, • Free Subscription to the Calm App, • Free Subscription to LinkedIn Learning to support professional development, • Invest in Yourself Days - one designated day per quarter is dedicated to your professional development!, • One-time Work from Home Stipend, • 401k match, • Choice of trans-inclusive medical, dental, and vision insurance plan options, • Virtual and in-person team events, • Bright sunlit open office concept with your own dedicated desk (if you want it), • Inclusion & Diversity Affinity Groups to support belonging In an effort to continue to build a diverse and inclusive work environment that advances pay equity, Quorum has implemented a "No Negotiation" policy for base salary for new hires for roles that are currently staffed by three or more team members. This means that candidates for the Business Development Representative role cannot negotiate Quorum's base salary offer. Here's our promise to you: • We will not ask you what you are currently earning., • We will consider years of relevant experience, relevant professional certifications/education, and performance expectations in setting what we believe is a competitive, fair base salary offer. Note: Quorum does not endorse or verify any of the information provided in the resources on the impact of negotiation on pay equity. We provide these resources simply to increase awareness of a topic we believe is important for both employers and candidates to consider. We comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts. EEO/AA/F/M/Vet/Disabled We are currently hiring for this position in the following states: AZ, DE, DC, FL, GA, IL, KS, KY, LA, ME, MD, MA, MI, MO, MT, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV.

Job Description INTRODUCTION Under the supervision of the Health Center Director, the Patient Care Coordinator (Internal & Family Medicine) is responsible for the recruitment of, outreach to and the navigation and coordination of services for vulnerable patients living with complex health needs. The position serves as an integral member of an inter-professional care management team working alongside medical providers, nurse care managers and social service staff to meet the needs of our patients. The position performs outreach and navigation services in a variety of Washington, DC settings, including the hospital, primary care clinics, patient homes, homeless shelters, and various other community settings. MAJOR DUTIES/ESSENTIAL FUNCTIONS Essential and other important responsibilities and duties may include, but are not limited to the following: • Utilizes strength-based patient-centered motivational interviewing techniques to build rapport and help patients improve their health., • Participates in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care., • Acts as a professional liaison between hospitals, primary care providers, specialists, community resources and Managed Care Organizations on behalf of patients to ensure patient-centered care coordination., • Identifies and track special populations including high-risk patients and other populations due for preventive or chronic care services., • Helps patients obtain the care they want and need, when they need it, which may include: assistance with financial/insurance options, solutions for transportation and translation services, and/or removal or resolution of other barriers to care., • Identifies and track patients discharged from the inpatient service or the emergency department., • Utilizes team-based communication strategies to close the loop on referrals, hospital follow-ups and any outstanding items identified in the patient’s care plan., • Supports the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow up care and disconnected from primary care., • Performs outreach activities in primary care sites, homes, hospitals, and neighborhoods., • Identifies which appointments may be made for patients before leaving the clinic and strive to coordinate care before they leave (e.g., mammogram and/or specialists)., • Identifies opportunities to close gaps in care., • Works with inter-professional team members to identify barriers to care with the goal of finding solutions and resources to remove the barriers to care., • Assists patients with navigating the healthcare system including but not limited to working with pharmacies, social service agencies, and insurance agencies as well as internal services such as the lab and other discharge processes., • Participates in interdisciplinary case conferences and team meetings., • Provides culturally appropriate health education., • Provides cultural mediation between communities and health and human needs., • Communicates patient-related needs to appropriate clinical staff including those on the patients care team as well as those providing care coordination and care management services., • Acts as liaison between patient and Primary Care Medical Home in resolution of problems or referral of appropriate resource., • With Support from nursing and social service staff, completes activities that helps inform the patient-centered care plan., • Adheres to Unity’s HIPAA guidelines and ensures the appropriate handling of sensitive information., • Responsible for the recruitment of, outreach to and the navigation and coordination of services for medically-complex and vulnerable patients., • Serves as a member of an inter-professional “overlay” team composed of a Registered Nurse (RN) and a Site Program Coordinator. The team collectively manages care for difficult-to-reach patients and those that have higher levels of acuity, either because of health status or due to frequent utilization of the hospital system., • Supports the development and implementation of care coordination processes alongside care management team including but not limited to Registered Nurses, Social Service staff and My Health GPS program staff., • Manages a panel of complex, high-risk patients that are not well connected to care through outreach, scheduling of appointments, sharing in appointment visits and follow up of specialty visits., • Provides care coordination and navigation of services for patients following ER visits and hospitalization., • Performs home visits to recruit and maintain relationships with patients in need of coordinates care; complete community and home-based follow-up visits as needed., • Perform community-based outreach activities and working with referring providers in a clinical setting., • Builds positive rapport with staff on care teams., • Mentors site-based Care Coordinators to improve quality of services delivered to patients. MINIMUM QUALIFICATIONS • High school diploma or GED. College coursework in business or health-related field is preferred., • Two (2) years of experience providing care coordination service. Experience in a hospital and/or community/outpatient setting is preferred., • Experience working as a part of an inter-professional team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES • Knowledge of medical terminology, ICD10 and procedural codes., • Familiarity with community health, discharge planning, chronic disease management., • Exceptional interpersonal and organizational skills, with attention to detail required; strong oral/written communication skills are a must., • Ability to work collaboratively in a team and manage multiple priorities, utilizes effective time management skills, and exercise sound professional judgment., • Demonstrated ability to work well with people of various ages, backgrounds, ethnicities, and life experiences., • Proven ability to work collaboratively and productively with clinicians, administrators, patients, and other individuals from various backgrounds and skill sets., • Must have the ability to analyze data., • Demonstrated proficiency with business software (i.e., Microsoft Office Suite, EMR)., • Requires the ability to travel to multiple office locations. SUPERVISORY CONTROLS The position reports directly to the Health Center Director. GUIDELINES The position abides by all rules and regulations set forth by applicable licensing and regulatory bodies, as well as UHC policies and procedures. PERSONAL CONTACTS The position requires contact with staff at all levels throughout the organization. There are also external organization relationships that may be a part of the work of this individual. PHYSICAL EFFORT AND WORK ENVIRONMENT • Must be physically able to sit, stand, and walk for long periods of time. Be able to bend, lift, and carry files from one location to another., • Must have visual acuity and the ability to differentiate colors, and sustain long periods of computer usage., • May sit for prolonged periods of time at a desk or in an automobile and/or may use the telephone for long periods of time., • The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time., • Must be able to work any time of the day, independently with minimal supervision, be capable of making sound business decisions, be detail oriented, alert, and self-motivated., • Must be able to effectively manage difficult situations, staff, and customers., • Refer to the attached ADA check list. RISKS The position involves everyday risk and discomforts, which require normal safety pre-cautions typical of such places as offices, meetings, training rooms, and other UHC health Care Sites. The work area is adequately lit, heated, and ventilated. All medical services shall be provided according to medically accepted community standards of care. The employee shall provide evidence of recent (within the past twelve (12) months) health assessment that includes a PPD and/or chest x-ray results. The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Job DescriptionDescription: As our Director of Operations, you will supervise the Housekeeping and Front Desk Departments. You will be responsible for ensuring the overall success of the front desk, guest satisfaction, and product quality standards are being met or exceeded. This position may require flexible scheduling availability. Requirements: Job Requirements: • Ensure that departments achieve or exceed guest's service expectations, • Prepare team member schedules in accordance with budgets and business forecasts, • Ensure hotel staff is training in financial control procedures for cash, vouchers, inventories, and receivables and that the procedures are regularly followed, • Recommend local attractions and restaurants for guests to visit, • Inform guests of all hotel services and amenities, • Assist check-in/check-out procedures, telephone procedures, hotel amenities, and computer systems, • Manage human resources functions including recruiting, hiring, onboarding, performance evaluations, training, and disciplinary actions, • Work with other departments to ensure operations are running smoothly in tandem with one another, • Monitor daily bookings to coordinate with the front desk team and guests when the hotel is oversold on specific room types Job Qualifications: • Ability to operate hotel POS and PMS Systems, • Ability to multitask, prioritize and manage time, • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member of the Month, Quarter, and Year recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description Grant Development Strategist Position Description The American Indian Higher Education Consortium (AIHEC) is the collective spirit and unifying voice of our nation's tribal colleges and universities (TCUs). AIHEC provides leadership and influences public policy on American Indian and Alaska Native higher education issues through advocacy, research, and programmatic initiatives; promotes and strengthens Indigenous languages, cultures, communities, lands, and tribal nations; and through its unique position, serves member institutions and emerging TCUs. Position Summary The Grant Development Strategist is an important part of AIHEC’s long-term growth plans. This position is responsible for driving the organization’s grant strategy and ensuring fundraising aligns with and amplifies AIHEC’s strategic goals. While this position will be directly involved with grant writing, the primary focus will be on high-level strategy, relationship building, and process development to grow the organization purposefully. This position will play a critical role in advancing AIHEC’s mission to support Tribal Colleges and Universities by identifying and developing new funding opportunities, nurturing existing relationships, and helping the organization successfully implement and execute its new strategic plan. This position will report to AIHEC’s Chief of Staff. Responsibilities • Lead Grant Fundraising: Spearhead the overall strategy for how our organization approaches and secures grant funding. • Strategic Grant Alignment: Collaborate closely with internal teams to identify grant opportunities that align with our strategic plan and contribute to the purposeful growth of the organization., • Grant Selection & Prioritization: Make informed decisions on which grant opportunities the organization will actively pursue, based on strategic fit and potential impact., • Process Development: Design and implement a clear, efficient grant process for staff, ensuring seamless coordination and execution., • Relationship Management: Cultivate and maintain strong relationships with key organizations, foundations, and potential partners to foster collaboration and identify new funding avenues., • Opportunity Identification: Proactively research and identify grant opportunities that are a strong match for our mission and objectives., • Goal Setting: Partner with the finance department to establish realistic and ambitious grant fundraising goals. Qualifications • Proven experience in grant strategy, fundraising, or related field., • Demonstrated ability to develop and execute successful grant strategies., • Excellent interpersonal and communication skills, with a talent for building and nurturing relationships., • Strong organizational skills and the ability to develop and implement efficient processes., • Strategic thinker with the ability to identify and prioritize opportunities., • Familiarity with financial planning and goal setting in a fundraising context., • Ability to travel sporadically (less than 25%) for meetings and conferences. Job Location • Alexandria, VA – Hybrid remote schedule Educational Requirements • A bachelor's degree in a relevant field such as Communications, Nonprofit Management, or Public Administration is preferred., • At least five (5) years of experience in a similar role. Physical Requirements • Prolonged periods of sitting at a desk and working on a computer., • Must be able to read for detail, carefully analyzing and understanding all aspects of a text, including explicit information, implied meanings, and impact., • Must be able to effectively communicate with intended audiences both verbally and in writing., • Must be able to travel to various work-related locations as needed to fulfill the essential functions of the role, which may include local, domestic, and overnight trips., • Must be able to complete all job requirements either with or without accommodation. Pay and Benefits • This role is full-time and eligible for AIHEC’s robust benefits package, which includes 100% employer-paid medical coverage for employees AND their qualified dependents, and a 401(k) plan with 6% employer match., • Pay Range: $ 90,000 - $100,000 per annum

Job Description SGI Global is seeking a CWMD Watch Officer to support the Department of Homeland Security, The Countering Weapons of Mass Destruction Office (CWMD) and Watch Operations. The CWMD watch will coordinate, share, and perform analysis on relevant operational information related to chemical, biological, radiological, nuclear, (CBRN) and medical events or incidents worldwide that consist of potential CBRN agents, counter proliferation of CBRN and CBRN dual use material, terrorism related to the use, theft, and illegal possession of CBRN material, and provide alert and notification of CWMD incidents. Duties/Responsibilities • The Watch Officer shall be responsible for all duties related to the CWMD Watch desk., • The Watch Officers will receive information; perform analysis of the data and draft products., • The Watch Officer shall operate the CWMD Emergency Notification System to alert and notify CWMD personnel to scripted scenarios in accordance with standard operating procedures., • The Watch Officer shall monitor and review 24/7/365 all levels of information to include classified systems and folders for CBRN and medical related information as it pertains to CBRN and medical incidents and events., • The Watch Officer shall provide situational awareness and coordination of events occurring worldwide across the CBRN and medical mission area and draft, prepare, and coordinate operational analytic products and report to inform CWMD leadership., • The Watch Officer will maintain awareness of all-source information capabilities as it relates to CBRN and medical and DHS Operations., • The Watch Officer will be required to understand homeland security operational tradecraft and analytical capability of the CBRN and medical risk and threat to the homeland and develop high quality operational analysis products as they relate to the CWMD mission., • The Watch Officer will perform license checks for alarms that have manifested data associated with them and brief the results during an alarm., • The Watch Officer will track, document, and maintain records of alarms and perform NRC license checks for alarms., • Associates level degree in a related field i.e. (Homeland Security, health, or CBRN degree), • A minimum of 4 years of related experience ie. Military or Law Enforcement Operational or Intelligence experience., • Must have the ability to obtain DHS Suitability and must possess a TS/SCI clearance Job Posted by ApplicantPro

Job Description Come make your mark with Watermark! 🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business. 🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We’re intimately familiar with DOD security programs and mission requirements. ⭐ OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do. 💲 COMPETITIVE BENEFITS PACKAGE to address our employees’ physical, mental, emotional, and financial well-being. This includes 100% employer- paid medical insurance, ample paid leave, a free employee assistance program, and a competitive 401k savings plan. At Watermark, our people come first! This is a hybrid/remote position In this role you will… • Support security program planning, development, management, and monitoring activities. Suggest solutions and procedural changes to correct problems., • Assist in budget development and project tracking initiatives. Continually monitor the budget comparing against the Status of Funds (SOF) information, • provided by the Resource Management Staff (RMP)., • Reconcile SOF information with RMP in order to maintain an accurate budget status., • Provide a detailed, justified response to status of funds and end of fiscal year reporting., • Review and analyze past obligations, determines reasonable fund levels, evaluates validity of requests and ensures compliance with current priorities., • Create for approval and process procurement documentation. Review Obligations, Unobligated Orders, and balances to ensure they are properly maintained, supported and documented., • Serving as the functional point of contact for day-to-day budget/financial issues., • Determine availability of funds for reallocation due to unforeseen circumstances. Recommend sources of funds, as required, if options are available., • Participate in identifying future budget requirements, and in the planning and developing of future budget requirements. Prepare justifications for recommended allocation levels, particularly deviations from initial yearly, • budget submission., • Performing budget execution and administration work involving the monitoring of obligations incurred and the actual expenditures of funds. Provide a wide, • variety of budgetary reports to include obligations, funds availability, agency program direction, and invoicing by contract line item., • Using budgetary and other automated system(s) and computer-generated products in accomplishing budgeting/funding assignments. Conduct Periodic reviews identifying any problems or issues involving the obligation process., • Support program management functions to include analysis, briefing preparation and follow-up actions., • Communicate financial information clearly and effectivelyExperience Requirements:, • Associate’s degree Security Clearance Requirements:, • A Top Secret (TS) clearance is required Other Requirements:, • May be required to move equipment/files weighing up to 50 pounds, • Requires ability to consistently perform repetitive tasks including filing and scanning, • May require sedentary work at least 50% of the time, • Reports to a physical location which occasionally requires the ability to traverse between buildings, • Ability to manage stress with a high degree of maturity/professionalism, • Demonstrated critical thinking and leadership skills and the ability to work well with others, • Effective verbal and written communication skills, • Other duties as assigned This position is contingent on contract award*The anticipated compensation range for this position is $50,000-75,000 Multiple considerations are taken into account when determining the final salary/hour rate, including but not limited to, Contract Wage Determination, education and certifications, relevant work experience, related skills and competencies, as well as Federal Government Contract Labor categories. Central to Watermark’s employment philosophy is the wellbeing of our employees which is why we offer a robust benefits package and wellness program alongside of annual base compensation.) Watermark is an equal opportunity employer. All terms and conditions of employment are established without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, veteran status, or any other protected category under applicable federal, state, and local laws. Powered by JazzHR o4kaHgF7e9

Job Description JOB TITLE Quality Assurance Specialist PROGRAM Post Release Services REPORTS TO Program Director/ Assistant Program Director LOCATION Florida JOB TYPE Full-Time Exempt WORK SCHEDULE Five Days per Week, 40 Hours per Week General Description The Quality Assurance Specialist is responsible for the monitoring and compliance of the HS/PRS program. The Quality Assurance Specialist will assist in developing policy and procedures, conduct desk monitoring/site visits, and facilitate quality assurance training for employees. About You The ideal candidate for our program is a self-motivated and dedicated person who is excited and passionate about helping infants, toddlers, and families grow in development and in education. You are also a personable, energetic, and empathetic leader who can manage multiple staff and projects in a prioritized manner to meet our internal Urban Strategies goals of all current Refugio Performance Standards. You have the following Competencies: -Ability to provide guidance and support to staff. -Excellent communication and interpersonal skills. -Ability to work independently and as part of a team. -Attention to detail and ability to maintain accurate records. -Adapt to unexpected circumstances, think critically and is resourceful. -Ability to work well under pressure and manage multiple tasks simultaneously. -Adapt to frequent changes and bring new ideas and innovations to the workplace. -Foster a harmonious work environment and find mutually beneficial resolutions that promote teamwork. Minimum Qualifications • Education: Bachelor’s degree, • Experience: Two years of quality assurance and compliance related experience, • Knowledge of family preservation, kinship care, trauma informed care, child welfare policies and procedures, and relevant state and federal laws and regulations., • Fluent in English and Spanish (verbal/written)., • Effective communication and interpersonal skills to successfully interact with caseworkers, and other stakeholders., • Strong organizational and problem-solving skills to manage multiple tasks and priorities., • Ability to handle sensitive and confidential information with discretion., • Proficiency in Microsoft Office and data entry systems., • A valid driver's license, available to travel for meetings or training. What You’ll Be Doing • Perform internal audits and case record reviews., • Develop and update instruments used to measure programmatic goals and outcomes., • Process and input data as needed through various internal and external data collection and reporting systems., • Assist departments in reporting and determination of outcomes through the Monthly Quality Improvement Compliance Meeting., • Conduct monitoring site visits, inspections of offices, review case files, and interviews with staff, sponsors, and children., • Provide technical assistance, support, and on-going guidance to ensure service provisions are being met., • Assist and guide programs with creating policy and procedures., • Evaluates case files, internal database and portal for documentation and completeness., • Conduct audits or content review of cases (physical and electronic) to ensure proper reunification progress or identify delays. Address findings with supervisors., • Maintain accurate records, files, forms, statistics, and additional relevant information in accordance with agency policy, licensing, and/or funding requirements., • Monitor child and family services, ensure timelines are being met, confirm appointments are made, and conduct follow-up interviews with sponsors and child., • Facilities policy and quality assurance training that promotes professional growth and compliance., • Able to react to change productively, fast-paced environment, and handle other essential tasks as assigned., • Work evenings, and on call as needed to assist with programmatic services., • Attend external and internal program training and meetings when required., • Employer retains the right to change or assign other duties to this position. About Urban Strategies Urban Strategies exists to equip, resource, and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America. COMPANY CULTURE Our work is driven by our three core values: • Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth., • Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities., • Intentional Compassion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential. BENEFITS • Remote work for eligible positions., • Medical and Dental is paid 95% by company and 5% by employee, • Vision is covered 100%, • 401K matched contributions up to 4%., • Vacation time is generous but varies depending on program and position., • 9 Sick Days and 11 Holidays., • Every teammate gets long and short-term disability-free., • Positions that require laptops, the company provides one., • Employment is conditional pending satisfactory results of all required tests and background checks. Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections. To apply: Please visit Contact us with any questions at Recruiting at symbol urbanstrategies.us Equal Opportunity Employer

Job DescriptionCompany Description Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description As an Account Executive, Enterprise (Higher Education), you will play a pivotal role in expanding Freshworks’ footprint within Higher Education institutions. This role focuses on engaging multiple stakeholders across colleges and universities, delivering customized ITSM and EX solutions, and empowering institutions to drive productivity and employee satisfaction through our advanced software. You’ll thrive in complex, consultative sales processes with high-budget deals and medium-to-long sales cycles, helping Higher Education institutions improve employee workflows and IT efficiency. Key Responsibilities • Solution Selling: Develop tailored ITSM and EX strategies for Higher Education clients, demonstrating how Freshworks’ solutions optimize productivity and enhance faculty and staff engagement., • Stakeholder Management: Collaborate with diverse decision-makers, including administrators, IT leaders, and HR departments, to address unique challenges within Higher Education institutions and deliver impactful outcomes., • Pipeline Management: Build, maintain, and execute a robust sales pipeline, ensuring consistent progress through medium- to long-term sales cycles tailored to the Higher Education sector., • Customized Engagements: Create and present compelling value propositions that align with institutional goals, priorities, and budgets., • Collaborative Approach: Partner with Marketing, Solutions Engineers, and Customer Success teams to create seamless, end-to-end experiences for prospects and clients in the Higher Education vertical.Qualifications Experience: • 5–8 years of proven success in SaaS enterprise sales, with strong experience in ITSM and EX solution selling., • Advanced knowledge of SaaS platforms and their role in driving institutional efficiency., • Mastery in solution selling and pipeline management., • Strong analytical abilities to assess customer needs and provide tailored recommendations. Additional Information The annual base salary range for this position is $105,000 — $150,000 USD + Variable Compensation (where applicable) Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available. Freshworks Benefits: Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Job Description The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, IL, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY Location: Government facility located in the DC Metropolitan Area Ready to make an impact supporting U.S. Customs and Border Protection (CBP)? We're seeking a detail-oriented Project Manager to lead day-to-day service desk operations. If you excel at managing teams, optimizing workflows, and ensuring top-tier IT support in a fast-paced environment, we want to hear from you. Position Description: The Project Manager - IT Support Services is responsible for managing service desk operations and ensuring the efficient delivery of end-user support. Minimum/General Experience: 3 years of experience supporting an information technology (IT) service desk and providing supervision of personnel Minimum Education: Bachelor's degree in information systems, technology management, or related field Essential Skills/Qualifications: • Above average experience managing, scheduling, and coordinating coverage of help desk personnel, • Above average experience monitoring technician availability across all contact channels (e.g., phone, chat, email), • Above average ability to quickly adjust and reassign personnel based on ticket volume, • Above average experience communicating operational spikes and issues to leadership, • Above average ability to create and implement policies and procedures, • Above average experience reviewing and updating standard operating procedures to support workflows, • Above average experience handling high-priority escalations, • Above average ability to identify process improvements to support performance management, • Above average ability to collect and analyze service delivery metrics (e.g., Service Level Agreements, wait times, First Contact Resolution (FCR)), • Above average knowledge of help desk systems and software (e.g., ServiceNow, Remedy), • Above average knowledge of the Information Technology Infrastructure Library (ITIL), • Knowledge and understanding of the best business practices identified by Help Desk Institute (HDI), • Excellent attention to detail skills, • Excellent problem solving skills, • Assignment Location - Government facility located in the DC Metropolitan Area., • Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Typing, communicating, repetitive motions., • Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting., • Criminal history check - no felony convictions within the past 36 months, • Drug screening, • Criminal activity and/or misconduct in the workplace including fraud and theft within the past 12 months, • Credit check, • Criminal history check, • Records check to verify citizenship of family members, • Verification of date of birth, • Education verification, • Employment history verification, • Military history verification, • Interviews with subject, peers, spouse, former spouse(s), neighbors, • Residency verification, • Triages escalated issues and provides subject matter guidance, • Schedules and supervises service desk personnel, • Monitors and manages the Technology Service Desk's (TSD) call, chat, email, and ticket workflow, • Reviews TSD tickets to ensure accuracy, quality, and adherence to policies and procedures, • Adjusts personnel assignments to mitigate impact of call volume spikes, • Notifies leadership of call volume impact in a timely manner, • Tracks performance to ensure within service delivery requirements, • Coordinates with technical personnel to escalate and resolve high-impact issues, • Manages workload balancing during staff shortages or outages, • Escalates priority tickets to higher-tier staff, • Provides daily operations updates to the Program Manager, • Tracks and analyzes recurring issues to identify potential process improvements, • Alerts the Program Manager of any potential risk indicators (e.g., high volume outage, staffing gaps), • Supports process creation and contributes to reporting and metrics, • Ensures alignment with ITIL practices and organizational policies, • Perform as an Oxley Supervisor/Team Lead, • Perform as a Hiring Manager during the Recruiting Process, • Implement corporate goals; Establish and implement employee individual goals, • Oversee timesheets, PTO management and tracking, and compliance items; Implement and monitor adherence to employee handbook, code of conduct, policies, and quality management practices, • Provide an environment that promotes productivity, efficiency, and quality, • Resolve employee/subcontractor issues; Address pain points; Provide guidance and problem solving, • Coach, mentor, motivate, and/or train employees and subcontractors, • Demonstrate familiarity with what each team member's responsibilities and assignments are Oxley Enterprises, Inc. offers a full array of benefits including: • Medical, dental, vision and prescription drug coverage for you and your family., • Life Insurance, short-term disability and long-term disability paid for by the Company., • Supplemental coverages including Accident, Critical Illness, and Hospital., • Additional Life insurance coverage for you and your dependents. All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law. If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at: with the following information: Subject Line: Accommodation Request Provide a description of your accommodation request Include your contact information: Full name, Email address, Best number to reach you (optional) We participate in the E-Verify program.

Job DescriptionSalary: MORTGAGE LOAN ORIGINATOR All Mortgage Lenders talk about their competitive compensation, quick turn times, in house products, etc. Sure we all have those, but why focus on the things that are a given or the minimums in the industry? We heard this message from our team and have invested in world class origination software, CRM, mobile mortgage application technology, marketing automation platform and data reporting /analytic software to make it happen! Jet Direct Mortgages mission is to be the #1 Brand and Premier Local Lender in all of our licensed states. To accomplish this we will: • Provide a world class culture to support our team and our clients, • Provide technology to support and solve the issues of our team and our clients, • Provide the highest value for the most competitive pricing to our team and our clients, • Provide the best in service for our team and our clients Here is what we are looking for in our Mortgage Loan Officers/Originators: • Experienced, honest, ethical, and hardworking, • Enjoys working with clients and helping them achieve their goals of owning a home, • Ability to manage a pipeline and collect documents pertinent to mortgage loan origination, • Provide superior customer service, engaging with consumers by determining their needs and offer appropriate products, • Meet individual monthly sales goals set by Jet Direct Mortgage, • Looking to build a network to Self Generate business for their future Mortgage Loan Officers/Originators Qualifications: • Must possess an approved STATE NMLS license, • Detail-oriented with demonstrated, careful decision-making skills, • Maintenance of mortgage licenses by completing mandatory annual continuing education, • A solid understanding of appraisals, title reports & product guidelines, • Utilize in-house technical systems and programs such as Encompass, • Knowledgeable in regulatory, policy and compliance issues pertaining to the mortgage industry, • Ability to maintain and grow a network of prospects, customers, realtors & referral partnerships, • Bilingual a PLUS What you will get (of course!): • Competitive compensation and incentives, • Excellent benefit packages that range from 401k to Medical, Dental, 401(k), Life Insurance and more, • In house processing and underwriting team supporting you, • Creative sales driven marketing team and tools, • Technical support providing help desk, reporting and lead management, equipment troubleshooting and more, • Assistance in growing your network of Realtors and other referral sources Come join our team! We are a direct lending Mortgage Bank licensed in 27 States, and more to come. We will help you meet and exceed your goals for 2024 and beyond!

Job Description THOR Solutions is actively seeking a highly motivated mid-level Naval Architect to support the United States Coast Guard (USCG)’s Ship Design Team in Washington, DC. An ideal candidate will have prior experience with U.S. Federal or commercial shipbuilding programs, standards, and regulations. Typical Responsibilities: • Provide technical support and documentation for ship feasibility, concept, preliminary and contract design, integration, stability analysis, hydrodynamic and seakeeping properties., • Evaluate systems and equipment, develop and analyze requirements, perform studies and documentation relating to hull form, stability, weights, structures, and design., • Develop system documentation and ship specifications for surface assets and boats, perform structural analysis and design using ISO and class society standards. Travel: Up to 10% travel is anticipated for ship checks. Typical Physical Activity: Primarily desk/computer work in an office environment. May involve: repetitive motion. Periodic visits to waterfront/shipboard environments. May involve: traversing shipboard environments (e.g., confined spaces, ladders, hatches) or vision. Typical Pay Range: The anticipated pay range for this position in the identified location(s) is $80,000 – 110,000. Actual compensation offered will be based upon individual factors including education, qualifications, and experience. US Citizenship Required: Due to the requirements of the federal contract that this position supports, U.S. citizenship is required. Citizenship will be confirmed via I-9/E-Verify at the start of employment. Security Clearance Eligibility Required: This position requires a DoD Secret security clearance. A qualified candidate must either already possess an active or interim Secret security clearance (preferred); OR be eligible for a Secret security clearance upon hire. Typical Knowledge, Skills, and Abilities: • Bachelor’s degree in Naval Architecture or another relevant technical, engineering, or a marine discipline from an ABET-accredited institution., • At least three (3) to five (5) years of progressive experience in Naval Architecture., • Experience related to U.S. Federal or commercial ship or boat building acquisition programs preferred., • Experience with DoD ACAT I or DHS Level I shipbuilding programs preferred., • Experience with computer applications relating to naval architecture and ship design., • Experience with corrosion principles of metals for surface assets and boats., • Familiarity with USN, USCG, IACS and/or commercial ship design rules and regulations., • Proficient with common productivity software., • Paid Time Off (accrued), • Paid Holidays, • 401(k) with employer match and traditional/Roth options, • Medical Insurance (3 plan options) + TRICARE Supplemental Coverage, • Dental Insurance (2 plan options), • Vision Insurance Plan, • Healthcare and Dependent Care Flexible Spending Accounts, • Commuter/Transit Benefits, • Basic Life/AD&D, Short-Term and Long-Term Disability Insurance, • Supplemental Life Insurance, • Pet Benefits, • Legal Resources, • ID Theft Benefits, • Employee Assistant Plan and Work-Life Program, • Voluntary Leave Transfer Program, • Tuition Reimbursement Program Founded in 2009, THOR Solutions, LLC (THOR) is a rapidly growing Center for Veteran’s Excellence (CVE) verified Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security, federal civilian agencies and commercial maritime industry, worldwide. THOR provides innovative and tailored expertise in multidisciplinary engineering, project and program management, business and financial management, technical support, integrated logistics support, training support, fleet support, corporate operations support, assessments and studies. THOR is privileged to deliver service solutions to the nation’s most complex military, public sector and industry challenges. THOR is proud to be an Equal Opportunity Employer, including veterans and individuals with disabilities. THOR considers all qualified applicants for employment without regard to legally protected characteristics. This policy applies to all terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part the employment selection process, please contact us at or (571) 215-0077. Powered by JazzHR JBgQ4orVAB

Job Description Company Overview │ Close Up is a nonprofit, nonpartisan, civic education organization that aims to inform, inspire, and empower young people to become active participants in our democracy. We believe a strong democracy requires engagement by all citizens. Therefore, we seek to reach youth from all communities and all backgrounds, regardless of race, religion, gender, socioeconomic level, or academic standing. Since 1971, we have partnered with schools nationwide to serve more than one million students and educators through experiential programs in our nation’s capital and in local communities, professional development for educators, and curriculum and resource design. Position Overview | The logistics coordinator performs and oversees a variety of general assignments to ensure colleagues have the support required to successfully fulfil the Foundation’s mission. Specifically, this position supports Sales, Marketing, Curriculum, and Account Engagement in various tasks and duties. The logistics coordinator manages all aspects of the mail room and is responsible for managing and organizing the inventory of program-related materials for shipping to specific programs and their breakdown upon return. During Close Up’s program season or when special programs are conducted, this person may be required to adjust their work hours and work on weekends and/or observed holidays to meet the requirements of the Foundation and ensure the successful running of program. Essential Duties and Responsibilities • Be responsible for the setup, breakdown, organization, and monitoring of materials being delivered to and returning from Close Up programs, ensuring everything is properly labeled and all items have been accounted for and counted., • Schedule pick-up and delivery of courier services in connection with the transportation of program materials and communicate the schedule with appropriate staff members., • Monitor the pick-up of items to ensure all items have been successfully picked up each program delivery day., • Manage the postage machine and coordinate all FedEx, UPS, and USPS mailings., • Build, pack, ship, track, manage, and receive, and distribute a variety of materials, packages and, deliveries, including but not limited to marketing fulfillments and all conference and special event materials., • Order and manage all office supplies., • Organize the office and maintain an inventory of student/teacher guidebooks, backpacks, mail supplies, nametags, and diploma paper., • Provide general administrative and clerical support to all function areas throughout the Foundation., • Assist with facilities maintenance tasks when needed., • Provide coverage for the front desk as needed., • Ensure the general supply room, copy room, and prep room are all stocked and organized at the end of each business day. Qualifications | Full training is provided for this position. But we ask that you have: • A high school diploma or general education degree (GED); or 2-3 years related experience and/or training; or equivalent combination of education and experience., • General understanding of Office 365, including but not limited to OneDrive, SharePoint, Excel, and Word., • Reliability and dependability., • An ability and willingness to be highly organized and detail-oriented and maintain a flexible work schedule., • A valid driver’s license. To apply, upload a cover letter describing why this position is the right fit for your skills and experience, along with your resume. No phone calls or recruiters, please. The Close Up Foundation is an Equal Opportunity Employer.

Job Description Patient Care Coordinator positions available in North Potomac, Chevy Chase and Washington, DC. All positions are employer direct hire, permanent full time opportunitiies. Duties include: • Scheduling appointments, • Creating or updating patient demographics in EMR system, • Verifying insurance coverage, • Preauthorizing procedures, • Checking patients in and out, • High School education, • Three or more years of medical office front desk experience, • Proficiency in EMR systems such as Athena, eClinical Works, Epic, etc. Company DescriptionBeale Personnel, Inc. is an employer fee paid executive search firm serving the DC Metropolitan area since 1989. Our process is to meet with you virtually, provide additional information on the position you showed interest in, assist in determining if this opportunity is right for you, develop your resume to highlight the "fit" to the specific opportunity, submit your resume with specific recommendations, schedule interviews, negotiate competitive compensation and benefits, get feedback from the employer, prepare or secure the written offer, check your references and background, presenting the offer and closing the deal! Check our references on Google.com or Bealepersonnel.com/testimonials.Beale Personnel, Inc. is an employer fee paid executive search firm serving the DC Metropolitan area since 1989. Our process is to meet with you virtually, provide additional information on the position you showed interest in, assist in determining if this opportunity is right for you, develop your resume to highlight the "fit" to the specific opportunity, submit your resume with specific recommendations, schedule interviews, negotiate competitive compensation and benefits, get feedback from the employer, prepare or secure the written offer, check your references and background, presenting the offer and closing the deal! Check our references on Google.com or Bealepersonnel.com/testimonials.

Job Description Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront. Join us to be part of meaningful work that drives national impact and grow your career alongside exceptional peers. Important Note About This Position This is a contingent position, meaning employment is dependent upon the successful award of the associated contract to Aretum and completion of any required background investigation or security clearance verification. Job Summary As a Senior Financial Analyst at ARETUM, you will work closely with various departments to develop budgets, forecasts, and analyses that support decision-making and ensure financial integrity within our projects. Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements. Additionally, all team members may be called upon to support proposal efforts as needed. This could include resume formatting, providing skills alignment summaries, participating in meetings, or contributing to solutioning activities based on subject matter expertise or functional experience. Responsibilities • Provide oversight of budget analysts work products and reporting., • Supervise preparation and routing of funding documents for government approval and submission., • Supervise the develop and process Reimbursable Work Authorizations (RWAs) through the ICE Program Centralized Funding or ICE Owned Portfolio construction budgets., • Supervise the develop of project approval packages and other necessary documents, secure approvals, track financial packages, and notify ICE Project Managers of status., • Supervise the preparation of obligation documents, tracks and coordinates financial obligations., • Five (5) years of experience managing financial obligations and commitments concerning programs/projects similar to the areas identified for this role, real property financial management in the federal government., • Seven (7) years of supervisory experience., • Experience in assisting government agencies in the subject area of audits, • Familiarity with budget and finance function related to real property management in the federal government., • Expertise in business process improvement related to infrastructure and construction within the federal government., • Possess a bachelor’s degree from an accredited university in the field of either civil engineering, architecture, or business or a MBA (Master of Business Administration)., • This is a hybrid position, with work performed both remotely and at client or corporate office locations as needed. The employee is expected to maintain a professional remote work environment with reliable internet access and the ability to participate in virtual meetings. Onsite work may involve a traditional office setting with standard office equipment and moderate noise levels. Travel to client or corporate locations will be communicated in advance., • The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job:, • Prolonged periods of sitting at a desk and working on a computer., • Frequent use of hands and fingers to operate computer equipment and communicate via phone or video., • Ability to move about office spaces and attend in-person meetings when onsite., • Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance., • As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws., • We are proud to support our nation’s veterans and military families, providing career opportunities that honor their service and experience., • If you require a reasonable accommodation during the hiring process due to a disability, please contact our Talent Acquisition team for assistance. In compliance with Executive Order 13665, Aretum will not discharge or otherwise discriminate against employees or applicants for inquiring about, discussing, or disclosing their own pay or that of another employee or applicant. U.S. Work Authorization • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development

Job DescriptionJob Posting: Pediatric Dental Assistant (Orthodontics Experience a Plus) (Washington, DC and New Carrollton, MD)Children's Choice Pediatric Dentistry and OrthodonticsJob Description Children’s Choice Pediatric Dentistry is a full-service pediatric dental center in the New Carrollton, MD and NE DC, providing specialized dental care to children aged 0–16 and children with special challenges. In addition, we have a new interdisciplinary care center called Thrive House, which houses therapists in Speech, OT, Feeding, OMT, Lactation, Airway/Sleep, and Oral Restrictions. The practice focuses on preventive care education and creating a dynamic dental home for patients. We are at the top tier of technology with laser therapy, Itero technology, in-house IV Anesthesia service, Orthodontics, OMT, Hospital Privileges, and so much more. With a commitment to evidence-based clinical dentistry, exceptional customer service, and integrity, we aim to establish a foundation for lifelong oral health. Children's Choice Pediatric Dentistry and Orthodontics is excited to announce a full-time opportunity for a dedicated Pediatric Dental Assistant to join our dynamic team. This role is integral to our mission of delivering standout dental care that ensures patient satisfaction and health. Located in our state-of-the-art facility, this is not a remote job and calls for a hands-on, passionate professional ready to contribute to our community's dental health. As a Pediatric Dental Assistant, you will work under the direct supervision of our experienced dentists and play a crucial role in the smooth functioning of our dental procedures. Your daily tasks will include preparing for and assisting with dental operations, interacting with patients, and managing dental records and equipment. Your contributions will help our patients achieve optimal oral health and the radiant smiles they deserve. Duties and Responsibilities • Turn on all units, wall switches, etc., • Check sterilization area and prepare instruments and tray setup for the day., • Ensure all treatment rooms are ready, stocked, and cleaned., • Seat patients and review proper set-up procedure before the doctor enters the treatment room., • Review schedule to identify outstanding treatment, scheduling issues, and opportunities for same day treatment., • Prepare your notes to review and discuss during morning meetings., • Assist the doctor for all procedures, anticipating their needs at all times., • Take and process photos and x-rays, take impressions, and make temporary crowns., • Assist with administration of nitrous oxide and manage medical or dental emergencies., • Chart all patients, record medical and dental histories, and ensure accurate note-taking., • Greet, seat, and dismiss patients, conducting daily chart audits and reviewing medical history., • Educate patients on value and importance of proposed treatment plans., • Manage sterilization following set guidelines and maintain sterilization area and logs., • Maintain all dental equipment, order supplies, and coordinate with service representatives for maintenance., • Perform simple laboratory procedures and maintain the lab area., • Manage administrative duties at the front desk, including appointment scheduling and patient follow-up., • Participate in practice promotion through meetings and continuing education activities.Requirements, • Successful completion of a one-year Dental Assistant Program from an accredited institution., • Valid dental licenses in MD and/or DC., • At least two years of job experience as a dental assistant., • X-ray certification is mandatory., • Certified in Cardio-Pulmonary Resuscitation (CPR)., • Proficient in using Microsoft Office suite and dental practice software like Dentrix., • Excellent verbal and written communication skills., • Strong ability to establish and maintain effective working relationships with patients and team members., • Ability to manage multiple tasks and remain flexible with duties., • Familiarity with emergency protocols and ability to perform effectively in emergency situations., • Exposure to conditions typical of a dental clinic environment, including exposure to infectious waste., • Ability to lift or move items up to 30lbs as required for the role.

Job Description The Company: PLUS Communications is a full-service communications firm based in Arlington, Virginia. PLUS Communications leads award-winning campaigns integrating public affairs, corporate communications, digital, advertising and media buying. PLUS means more! PLUS Communications is seeking a creative and hard-working Digital Advertising Manager to join our fast-growing digital practice to help top-tier advocacy campaigns and organizations win, every day. Your day in this position may include: • Leveraging strong Excel skills to traffic error free video and display campaigns across a wide array of publishers using ad servers, like DoubleClick Manager., • Setting up and managing programmatic buys on demand-side platforms, like The Trade Desk and StackAdapt., • Monitoring daily campaign performance in Excel and proactively communicating with external teams on pacing, audience saturation and KPI performance., • Cultivating a strong understanding of the OTT space and developing strong relationships with external teams to provide the best inventory opportunities to clients. This job may be for you, if you: • Enjoy working in a fast-paced environment that follows the breaking news cycle and demands of an always on digital age. Some evening and weekend work should be expected., • Maintain a positive, can-do attitude with a willingness to go above and beyond assigned responsibilities to learn and grow., • Possess a meticulous attention to detail with the ability to deliver consistent, error-free work., • At least 2-3 years of relevant experience in the political or digital spaces. Past agency experience is a plus., • Familiarity with ad servers, like DoubleClick Manager, and DSPs, like The Trade Desk and StackAdapt. Demonstrated equivalent experience is accepted. We offer competitive compensation with an opportunity for a year-end bonus. Medical, dental, vision, 401k, and life insurance. We also offer a paid parental leave program, paid vacation, paid sick leave and employer subsidy for commuter expenses. In addition, we have a hybrid work environment. PLUS Communications is an Equal Employment Opportunity (EEO) employer.

Job Description DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations. At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs. We are seeking a highly skilled Business Process Analyst. Key Responsibilities: • Experienced ServiceNow Business Process Analyst that will lead business requirements meetings with Government stakeholders and work closely with the Scrum Master, Project Manager and Development teams., • The Business Process Analyst will be experienced with using agile methodologies, customer relationship management, professional written and verbal communications, project management, and risk management best practices., • The Business Process Analyst will be collaborating with Program and Project Leadership and client stakeholders to align organizational business needs, policies, and government directives., • The Business Process Analyst should have holistic experience in the overall ServiceNow Platform and its core capabilities with a focus on Generative AI Now Assist, Employee Center Portal, Human Resource Service Delivery, Workspaces, Workflows, and understanding the functionality of the ServiceNow Platform to be able to lead customers in transitioning their manual business processes to the ServiceNow Platform., • The Business Process Analyst should have experience in conducting demo's to showcase ServiceNow capabilities and functionality., • A subject matter expert with the ability to translate government business processes to ServiceNow out of the box (OOTB) functionality., • Bachelor's Degree and 6 years of experience, • Maintain focus and awareness throughout scheduled working hours., • Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard., • Lift and move objects weighing up to 15 pounds as needed., • Exhibit excellent verbal and written communication skills, with a strong command of the English language., • Demonstrate the ability to work independently while also collaborating effectively as part of a team., • Quickly learn and retain routine tasks and processes., • Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities., • Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request., • Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS). If you thrive on solving complex problems and building meaningful connections, we'd love to hear from you. Join our team and make an impact today! DirectViz Solutions, LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race, , sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law. DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.

Job Description QED Systems, LLC, is currently recruiting an Insider Threat Policy Analyst, to join our team at the Pentagon in Arlington, VA to support our HQDA G-3/5/7 Support Services contract. Duties: • Provide subject matter expertise in researching, analyzing, writing, coordinating, and publishing Army Insider Threat Program (AITP) policies and procedures IAW Army Directive 2013-18 (and Army Regulation 525-31 when published)., • Assist in the development and revision of AITP policies, standard operating procedures (SOPs), and guidance documents. Research and interpret relevant legislation, regulations, and best practices related to insider threat., • Maintain a comprehensive understanding of the AITP and incorporate changes to the security environment into policy updates., • Maintain a policy repository for easy access and version control. Support the development of policy-related training materials., • Support AITP Working Group meetings by maintaining the AITP Master Roster, scheduling meetings, developing, and distributing meeting slides, operating in-person and remotely, and writing meeting summaries., • Coordinate Army Insider Threat tasks relevant to policy and others as required, using Enterprise Task Management Software Solution (ETMS2) and collaborate with Staff Action Control Offices, Army Staff elements, Operations Directorate front office, and Command representatives to ensure tasks are completed thoroughly and on schedule., • Conduct assessments on Army-wide compliance with insider threat policy requirements through the Army Protection Program Assessment (APPA) effort and submit all assessment documentation IAW AR 525-2., • Evaluate the effectiveness of APPA assessments in ensuring compliance with insider threat policy and recommend updates or revisions to APPA measures of performance., • Detail-oriented with excellent technical, verbal, and written communication skills., • Must have the ability to work within Government-provided software packages with emphasis on MS Office products, for example, Outlook, Word, SharePoint, PowerPoint, and Excel., • Must be able to think critically and apply analytical methodologies to raw data to present clear and precise recommendations., • Ability to focus on Mission requirements while tracking multiple competing priorities., • Require minimal supervision in the fast-paced, critical environment of the Army Headquarters., • Must be proficient in the Enterprise Task Management Software Solution (ETMS2) (formerly Task Management Tool)., • Ability to clearly articulate analysis through both oral and written communication., • Ability to provide executive, technical, and administrative support to senior leaders., • Experience with Multinational, Interagency on the Army/Joint Staff and/or Major Army Commands in Policy, Bi-lateral exchanges, proficient in planning and execution of working groups., • Operational experience using standard automated toolsets to perform duties., • Ability to assist with drafting Army EXORDs, FRAGOs, meeting minutes and EXSUMs and strategic documents., • Demonstrated experience with the policy development lifecycle., • Bachelor’s degree required. Less than 10% travel is expected for this position. Travel may include continental United States and outside continental United States locations. Work Environment: This position will be co-located with the customer and other contractors in Government office spaces. While not generally authorized, telework may be required due to exceptional circumstances (extreme weather, pandemic, etc.). Physical Demands: Physical demands of this position include ability to: • Be independently mobile., • Communicate effectively with co-workers and customers. Position Type/Expected Hours of Work: This is a full‐time position, Monday through Friday. Flexibility around core hours. Travel may occur outside of normal core hours. Additional Information: Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Assigned tasks may vary, with or without prior notice, to effectively meet client requirements. Total Compensation: QED offers a competitive compensation package for full-time employees. Our total compensation package is value-based and negotiable depending upon the candidate’s specific skills and applicable relevant experience. Benefits include: • Paid Time Off (PTO), • 11 Paid Holidays, • 401(k) Matching, • Medical, Dental & Vision Benefits, • Life Insurance, AD&D, and Short-Term & Long-Term Disability, • Professional Growth Opportunities, • Additional Benefits QED Systems, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. QED Systems, LLC is an Equal Employment Opportunity and Affirmative Action Employer – Minority/Disabled/Veteran/Female

Job Description The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, IL, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY Location: Government facility located in the DC Metropolitan Area Ready to support U.S. Customs and Border Protection's (CBP) mission-critical trade systems? If you have a deep understanding of cargo processing systems and a passion for delivering high-impact technical support in a fast-paced environment, we want to hear from you. Position Description: The Project Manager - IT Systems Lead serves as the subject matter expert and lead for the service desk team supporting the Automated Systems Division (ASD), focusing on CBP's cargo processing and trade systems, including the Automated Commercial Environment (ACE). Minimum/General Experience: 3 years of experience supporting an information technology (IT) service desk and providing supervision of personnel; 3 years of experience working with cargo processing systems; Automated Commercial Environment (ACE) experience (preferred) Minimum Education: Bachelor's degree in information systems, technology management, or related field Essential Skills/Qualifications: • Above average experience managing, scheduling, and coordinating coverage of help desk personnel, • Above average experience understanding and supporting cargo and trade systems, • Above average knowledge of CBP's International Trade business operations and procedures, • Above average ability to translate system and policy changes into clear guidance for help desk personnel, • Above average experience monitoring technician availability across all contact channels (e.g., phone, chat, email), • Above average ability to quickly adjust and reassign personnel based on ticket volume, • Above average experience communicating operational spikes and issues to leadership, • Above average experience reviewing and updating standard operating procedures to support workflows, • Above average experience handling high-priority escalations, • Above average ability to identify process improvements to support performance management, • Experience providing monthly reports to address activities and tasks completed by the service desk functional area, • Above average ability to track and analyze service desk metrics (e.g., ticket processing, ticket resolution), • Above average knowledge of help desk systems and software (e.g., ServiceNow, Remedy), • Above average knowledge of the Information Technology Infrastructure Library (ITIL), • Knowledge and understanding of the best business practices identified by Help Desk Institute (HDI), • Excellent attention to detail skills, • Excellent problem solving skills, • Assignment Location - Government facility located in the DC Metropolitan Area., • Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Typing, communicating, repetitive motions., • Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting., • Criminal history check - no felony convictions within the past 36 months, • Drug screening, • Criminal activity and/or misconduct in the workplace including fraud and theft within the past 12 months, • Credit check, • Criminal history check, • Records check to verify citizenship of family members, • Verification of date of birth, • Education verification, • Employment history verification, • Military history verification, • Interviews with subject, peers, spouse, former spouse(s), neighbors, • Residency verification, • Oversees and guides service desk staff handling tickets related to ACE and other trade systems, • Triages escalated issues and provides subject matter guidance, • Ensures accurate resolutions in accordance with CBP trade procedures, • Monitors ticket queues and supports ASD specific trends, • Coordinates with technical personnel to escalate and resolve high-impact issues, • Ensures knowledge articles related to trade systems are up to date and support help desk effectiveness, • Provides input on help desk personnel training needs, • Tracks and analyzes recurring issues to identify potential process improvements, • Reviews ASD tickets to ensure accuracy, quality, and adherence to policies and procedures, • Handles high-priority escalations, including ACE Command Center/War Room situations or CBP deployments, • Provides daily operations updates to the Program Manager, • Alerts the Program Manager of any potential risk indicators (e.g., high volume outage, staffing gaps), • Attends ACE system training sessions and provides updates to the team, • Supports process creation and contributes to reporting and metrics, • Perform as an Oxley Supervisor/Team Lead, • Perform as a Hiring Manager during the Recruiting Process, • Implement corporate goals; Establish and implement employee individual goals, • Oversee timesheets, PTO management and tracking, and compliance items; Implement and monitor adherence to employee handbook, code of conduct, policies, and quality management practices, • Provide an environment that promotes productivity, efficiency, and quality, • Resolve employee/subcontractor issues; Address pain points; Provide guidance and problem solving, • Coach, mentor, motivate, and/or train employees and subcontractors, • Demonstrate familiarity with what each team member's responsibilities and assignments are Oxley Enterprises, Inc. offers a full array of benefits including: • Medical, dental, vision and prescription drug coverage for you and your family., • Life Insurance, short-term disability and long-term disability paid for by the Company., • Supplemental coverages including Accident, Critical Illness, and Hospital., • Additional Life insurance coverage for you and your dependents. All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law. If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at: with the following information: Subject Line: Accommodation Request Provide a description of your accommodation request Include your contact information: Full name, Email address, Best number to reach you (optional) We participate in the E-Verify program.

Job DescriptionAbout UsAGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. AGE Solutions is seeking a Sr. Cloud Operations Engineer with expertise in VDI and Data. In this role, you will support the design, development and deployment of Azure VDI solutions in a secure Department of Defense (DoD) environment. This role will also support data migrations from legacy on-premises environments to the cloud. You will be part of a high-power team proving out a prototype for production at full scale. This position requires an understanding of major cloud platforms and technologies as well as the ability to learn and adapt in a fast-paced environment. This is a Hybrid position located in Arlington, VA. Key Responsibilities: • Architect, deploy, and maintain cloud infrastructure, • Design and implement Azure VDI solutions, • Support data migrations, • Design and enforce robust network security, • Troubleshoot complex cloud and network issues, • Education:, • Bachelor's degree in information systems, engineering, or a related field (or equivalent experience), • Experience:, • Eight (8) years of general experience in cloud engineering roles or a related field, • Citizenship and Clearance:, • US Citizenship is required, • Must have an active DoD Secret clearance and the willingness to obtain a TS/SCI Eligibility, • Certifications:, • DoD 8570/8140 IAT Level II certification, • Skills:, • Strong experience with Azure and/or AWS cloud environments, • Understanding of Azure Virtual Desktop (AVD / VDI), including:, • Provisioning and managing host pools, session hosts, and application groups, • User assignment and profile management, • Monitoring and optimizing VDI performance and session reliability, • Experience migrating large, legacy data sets from on-premises environments to the cloud, • Deep knowledge of networking fundamentals (firewalls, DNS, VPN, routing protocols), • Strong problem-solving and troubleshooting abilities, • Familiarity with Zero Trust security architecture and cloud-native security tools At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. • 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it., • Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact., • 401(k) with Match: We match 3% of your contributions with immediate vesting., • Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents., • Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs., • Parental Leave: 15 days of fully paid leave for new parents, because family matters., • Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving., • Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.

Job DescriptionWhen you join the Cambridge team, you are part of a skilled and talented global community that is united by a set of core values: commitment, integrity, and perseverance. Join our team and help us confront today’s most threatening and complex obstacles! Cambridge International Systems has an exciting career opportunity for a Cost Controller supporting global Cambridge International Systems, Inc. reporting directly to the Chief Financial Officer. ROLE RESPONSIBILTIES This position will have an active role in assisting operations, financial reporting and analysis of cost and profit of government projects. Provides project management/administrative support for Program Management. Oversees cost control system, budgetary controls and monitors costs against parameter guidelines. Performs analysis and prepares reports to ensure that costs are recorded within government cost control guidelines. Helps develop budgets, financial forecasts and schedules for contract work and performs and/or assists in financial analyses such as working capital analyses, sales outlook, and variance analysis. Works with the Accounting Director on the monthly closing process and various audit requests. Performs scheduled risk assessments to identify and mitigate cost risks. Instrumental in project setup and modifications in Costpoint and other information systems. This role is pivotal to providing oversite of cost fluctuations and rate impacts. The Cost Controller is instrumental in identifying and implementing system improvements to reduce manual processing of data and improve accuracy and information. Required Skills • Support user community with Deltek Costpoint support, reports and data requests, • Analyze projects cost/results for accuracy, allocability, allowability and trends, • Develop/support COGNOS reporting for Costpoint data output for user community, • Perform cost controls standard procedures on multiple projects under multiple programs and customers, • Produce, review, provide analysis of program and company financial reports, • Support efforts Incurred Cost Submissions, Provisional Billing Rates, contract setup, close out support, etc., • Support monthly closing process, • Prepare and analyze monthly/quarterly/annual financial variances to actuals, forecast, budget, and prior year, • Review, code and make recommendations on project commitments for project coding, personnel, and purchase requisitions/purchase orders, • Oversees the billing and collection process, • Review and approve invoices as needed, including cash application oversight, • Collaborate with accounts payable on project invoices to our customers, • Support all forms of data requests from DCAA, DCMA, external auditors and regulatory agencies, • Perform special projects as neededRequired QUALIFICATIONS, • 8 to 15 years’ experience with at least 5 years’ experience for a US Government Contractor, • Advanced experience with Deltek Costpoint (8+ years), • Experience in finance/costing for multi-entity organizations, • Advanced Microsoft Excel experience, • Must be able to work in an office environment, sitting at a desk, looking at a computer for most of the workday., • Work is physically comfortable; the employee has discretion about sitting, walking, standing, etc., • Medical, dental, vision, Life/AD&D/STD/LTD insurance, • 401(k) matching and immediate vesting, • Paid time off and holidays, • Generous tuition & training assistance program, • Relocation assistance, • Sign-on bonuses, • Referral bonuses, • Performance-based bonuses, • Community involvement & outreach, • Wellness program, • Employee Assistance Program (EAP) MORE ABOUT US At Cambridge, we recognize innovation and agility grow through diverse collaboration. Our team is comprised of unique individuals, and it is our policy to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations. If you are a qualified individual with a disability or a disabled veteran requiring assistance with the application process, please visit for information on how to request assistance. Powered by JazzHR qahmAc78Lq

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an In Suite Assistant, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes You Will: • Support MRI Technologists and Radiologists to promote patient safety and efficient workflows, • Comply with all HIPAA guidelines, confidentiality guidelines, and safety guidelines for a laboratory/clinical environment., • Assist in coil positioning, MRI safety screening, patient observation, and procedure prep, • Collect and document accurate patient medical histories and record them in the EMR, • Maintain a clean and safe MRI control room and decontaminate coils, equipment, and exam rooms, • Greet and guide patients through the MRI process, putting them at ease and answering questions, • Administer oral contrast under the technologist direction and provide instructions as needed, • Support technologists with coil setup, suite cleanup, and supply stocking, • Help screen patients and verify exam documentation, • Assist with positioning patients, gowning, removing IVs, and providing discharge instructions, • Collaborate with the MRI Steering Technologist and site leadership to ensure smooth operations, • Communicate delays and schedule changes to the front desk and team, • Attend required trainings, meetings, and quality control activities You Are: • Passionate about patient care and committed to providing excellent service, • Organized, proactive, and comfortable in a fast-paced imaging environment, • A clear communicator with strong interpersonal skills, • Detail-oriented and skilled in managing multiple clinical and administrative tasks, • Able to maintain a calm, professional demeanor—even under pressure To Ensure Success In This Role, You Must Have: • High school diploma or equivalent, • Completion of an approved MRI Technologist Assistant program, including clinical hands-on training, • Valid Basic Life Support (BLS) certification, • At least one year of experience in a healthcare or medical setting, • Strong computer and time management skills, • Certified Nursing Assistant (CNA) or Medical Assistant (MA) designation (preferred) Why Choose Us: • Competitive Pay & Benefits: Enjoy comprehensive medical, dental, and vision plans, matching 401(k), and paid time off., • Professional Growth: Access training programs, certifications, and career advancement opportunities., • Cutting-Edge Technology: Work with state-of-the-art equipment to deliver the best care possible., • Community Impact: Be part of a company that values making a difference in patients’ lives every day.

Job Description Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent. Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team. We are seeking talented operations and intelligence professionals experienced in the Palantir platform to join our team. As a Field Service Representative (FSR) Analyst, you will be on the front lines assisting Palantir's implementation teams to support and strengthen the unique partnerships with Palantir's current and prospective user bases. You will work side-by-side with analysts to train and mentor users, troubleshoot technical issues, develop new Palantir use cases, all while solving unique and challenging problems. This may take the form of embedding with users across the world as well as downloading your insights directly with Palantir team members in our offices. Lastly, you will help facilitate collaboration across a global enterprise while ensuring our customers' continued success. Come help solve the world's hardest problems! Responsibilities • Provide desk-side training to analysts., • Train analysts/operators in a classroom and operational setting, • Staff the Help Desk: respond to user requests and work with the Palantir engineering team to troubleshoot issues., • Provide feedback to the Palantir engineering team about product., • Attend and provide assistance during briefings with senior leaders (inclusive of the possibility of occasional Saturday morning briefings), • Provide support in addressing Requests for Information (RFIs) and answering questions from senior leaders, • Identify valuable workflows for analysts and gain an understanding of their specific needs and how that can translate to Palantir product, • Experience fusing intelligence capabilities in support of operations., • Technical background with working knowledge of HTML, Ruby, Python and/or Java, as well hardware, networks, and server administration (preferred but not required)., • Prior experience Palantir Gaia (essential knowledge required) and Foundry (debugging capabilities preferred)., • Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner, • Ability to travel domestically 25% of the time if needed, • Ability to work independently and as part of a team., • Strong knowledge of Excel, • Demonstrated experience working within the Department of Defense, including joint capacities and interactions with high-ranking military officials. EEO Commitment All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Job Description DirectViz Solutions, (DVS) is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our dedicated employees. DVS is an employee-centric employer that provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs. At DVS, we recognize that our employees are our number one resource. If you are a problem-solving people-person, apply today! Location: Washington, DC Summary: We are seeking a Lead Cyber Threat Analyst to manage and maintain security documentation for various systems, ensuring compliance with government standards. The ideal candidate will be responsible for creating and updating essential security documents such as privacy assessments and system security plans. This role involves overseeing security policies, managing risks, and tracking training initiatives to maintain a secure IT environment. Key Responsibilities: • Manage and maintain security documentation for approximately 63 systems, ensuring compliance with government standards., • Create and update security documents, including privacy assessments and system security plans., • Oversee security policies, manage risks, and track employee training related to security protocols., • Conduct annual Security Control Assessments (SCAs), testing a third of security controls each year, and resolve any identified issues., • Ensure thorough assessments for new systems before deployment., • Operate the Computer Security Incident Response Capability (CSIRC) 24/7, providing training for analysts and handling security incidents involving Personally Identifiable Information (PII)., • Build and maintain a Cyberthreat Dashboard to report on cyber threat activities., • Set up and manage security tools for the Enterprise Security Operations Center (ESOC)., • Lead the Vulnerability Management Program to address and mitigate security weaknesses., • Monitor the network for unauthorized activities and ensure the security of financial systems for the Office of the Chief Financial Officer (OCFO)., • Bachelor's Degree in Computer Science, Information Management, Information Technology, Engineering, or a related field., • At least 10 years of successful enterprise experience in an IT or technology-related field, with the last 5 years within the last 10 years on large government technical contracts., • A minimum of 6 years of technical experience, or 4 years of experience in IT solutions at the senior management level (preferred)., • Certified Information Systems Security Professional (CISSP) certification is required., • Additional certifications such as Certified Security Analyst, Certified Ethical Hacker, or similar are highly recommended., • Project Management Institute (PMI) Project Management Professional (PMP) certification is highly recommended., • Information Technology Infrastructure Library (ITIL) 4 Foundation certification is desired., • Strong understanding of cybersecurity principles and best practices., • Proficient in risk management and compliance with federal security standards., • Excellent analytical and problem-solving skills., • Strong communication and interpersonal skills to collaborate with various stakeholders., • Ability to manage multiple projects simultaneously and meet deadlines., • Be able to maintain awareness during scheduled working hours., • Prolonged periods sitting or standing at desk and working on a computer (mouse and keyboard), • Able to lift up to 15 pounds., • Excellent verbal and written communication; good command of the English language, • Execute tasks independently and work as a team., • Learns and memories routine tasks., • Strong organizational, grammar, business correspondence, and self-management skills, • Candidates must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodation will be provided for employees with disabilities. DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.

Job Description In this position, you will be expected to work as a team, requiring rotation or fill-in other job duties necessary for the best interest and patient safety under the supervision of the Practice Manager. This position involves collaborative teamwork, where you'll actively contribute to a dynamic healthcare environment. You'll operate as an integral member of a team, working closely with colleagues and reporting directly to the Practice Manager. Flexibility is paramount in this role, requiring you to adapt to changing needs and priorities. You may be assigned to various tasks and responsibilities as required, including rotating through different roles or undertaking additional job duties to ensure the smooth and efficient operation of the practice. This adaptability is essential to maintain a high standard of patient care and safety, aligning with the best interests of those we serve. All assigned tasks and responsibilities will be carried out under the direct supervision and guidance of the Practice Manager, ensuring proper training and adherence to established protocols and procedures. Your contribution will be vital in delivering exceptional patient care and supporting the overall functionality of the healthcare team. Company DescriptionOBGYNNOVA PLLC is proudly part of Privia Health. We are seeking a full-time Front Desk Admin/Scheduler. The Front Desk Admin/Scheduler. will be responsible for assisting OB/GYN providers in performing their duties and carrying out the necessary functions required by established policies and procedures. The Front Desk Admin/Scheduler may also perform limited clinical and administrative duties, including scheduling surgical OB/GYN patients as directed by physicians and nurses. Any clinical experience related to OB/GYN and GYN procedures is preferred, but not required. Bilingual is a plus.OBGYNNOVA PLLC is proudly part of Privia Health. We are seeking a full-time Front Desk Admin/Scheduler. The Front Desk Admin/Scheduler. will be responsible for assisting OB/GYN providers in performing their duties and carrying out the necessary functions required by established policies and procedures. The Front Desk Admin/Scheduler may also perform limited clinical and administrative duties, including scheduling surgical OB/GYN patients as directed by physicians and nurses. \r\nAny clinical experience related to OB/GYN and GYN procedures is preferred, but not required. Bilingual is a plus.

Job Description We are seeking a professional and compassionate receptionist to join our team at Don Fuego medical cannabis dispensary. As the front desk concierge, you will be the primary point of contact for patients, providing them with a radiant greeting, expert advice on medical cannabis products, assisting with product selection, and ensuring an overall positive experience. Your goal will be to support patients in self-prescribing and checking them in while promoting the Don Fuego brand name and upholding our ethos: an elite unrivaled experience, every time. This is not your average dispensary! Medical Dispensary Front Desk Receptionist Responsibilities: Customer Service • Greet and welcome patients upon arrival, creating a positive and welcoming atmosphere., • Answer incoming calls promptly and courteously, directing inquiries to appropriate staff members or providing information as needed., • Assist patients with completing necessary paperwork and forms accurately and efficiently., • Verify patient identification and eligibility for medical cannabis purchases., • Address patient concerns and questions in a professional and empathetic manner., • Check patients in upon arrival into Blaze system, • Maintain a clean and organized front desk area., • Manage appointment scheduling and confirmations, ensuring smooth workflow., • Maintain confidentiality of patient/customer information and records., • Participate in ongoing training and education to stay updated on industry regulations and best practices., • Assist with marketing and promotional activities as needed., • High school diploma or equivalent., • Previous experience in a customer service or retail setting preferred., • Knowledge of medical cannabis regulations and terminology a plus., • Excellent communication and interpersonal skills., • Strong organizational and time management abilities., • Ability to work independently and as part of a team., • Proficiency in computer software systems • Regularly work days, evenings, weekends, and holidays to meet staffing needs of our retail setting., • Must be able to pass a comprehensive background check., • A professional appearance and demeanor., • Spend several hours a day viewing a computer screen., • Required to adhere to a dress code., • Expected hours: 35 – 40 per week, • Shift: 10 hour shift / 8 hour shift, • Ability to commute/relocate: Washington, D.C. 20001, • Regular attendance is expected and is considered an essential function Note: All applicants must be 21 years or older and pass a background check in accordance with local regulations.

Job Description Title: Front Desk Medical Receptionist Location: Falls Church Office (occasionally in Alexandria or Fairfax offices as needed) Report to: Office Manager Schedule: Monday-Friday, during the following hours (determined by office needs): 7:30am - 4pm; 8am - 4:30pm; 8:30am - 5pm; 9:30am - 6pm FLSA Status: non-exempt/hourly Position Overview We are a BUSY, patient-centered, 18-doctor private ophthalmology practice with three offices: one in Fairfax, one in Falls Church, and one in Alexandria. We are looking for a dedicated and friendly administrative professional to be the welcoming face of our practice and provide our patients with exceptional service. This position will collaborate with the Office Manager and work with the rest of the team to create an inviting atmosphere for all patients, ensure every patient feels welcomed, valued, and attended to during their visit, and uphold compliance with NVOA's policies and our practice's high standards of care. Position Requirements The ideal candidates will have • Previous experience as a medical receptionist, • Familiarity with medical insurance and referrals, • Strong communication skills, along with being courteous, reliable, and a quick learner, • Thrive in a busy environment that requires multitasking, organization, and teamwork. Detailed Job Description • Greeting patients in a polite, prompt, professional, and helpful manner, • Checking patients in/out, • Collecting patient co-pays/unmet deductibles/balances, • Answering patient calls in a pleasant manner, • Address patients' needs promptly, • Scheduling appointments and follow-ups for patients, • Processing payments for patients, • Communicating effectively with the physicians, staff, and other doctor offices, • Updating patient demographics in our practice management system (Nextech EHR), • Scanning in insurance cards and IDs in our EHR system (ICP/Practice+), • Maintaining a clean work area, • Performing other office duties as needed Benefits We offer eligible employees insurance benefits, paid time off (PTO), holiday pay, and a 401(k).

Job Description Description They will be sitting at the front desk with the below responsibilities: • Check Patients In, • Verifying and authorizing insurance, • Schedule follow up appointments, • Answer phone calls to help patients, • collect Co pays, • Call for appointment reminders, • Accept packages and log them into the system (hearing aids) when received, • Send medical records to various parties Skills Customer service oriented, Medical terminology, Windows, Email, American Sign Language, Customer support, Customer service, Spanish Additional Skills & Qualifications Highly Preferred bilingual in either American Sign Language or Spanish and have 2 years of healthcare experience Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Washington,DC. Application Deadline This position is anticipated to close on Aug 28, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Based in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including federal, state and local. Quorum provides mission-critical solutions to public affairs professionals for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. As a Data Collection Operator, you will be responsible for proofreading and updating the database records. The Data Collector needs to manage government contact records within a proprietary database through the use of research (internet, telephone, email, government reports), proofreading, data audits and website monitoring. What You'll Do • First Week: Be introduced to the company, product(s) and coworkers., • First Month: Train with your supervisor and peers on how the editorial process works., • First Six Months: Continue training, including trips to Capitol Hill to visit the offices of members of Congress. This will start the process of establishing relationships with Congressional offices, in order to best keep staff data about these offices up-to-date., • You have experience working in a database or other data entry environment., • You are highly organized., • You are a good communicator., • You are proficient in Microsoft Office tools., • You are a quality researcher and very detail oriented. The Data Collection Team oversees the maintenance of one of the world's largest government contacts databases. The coverage includes the US Federal Government, US State Governments, US County Governments and US Municipal Governments. The coverage also includes US federal and state candidates. Additional databases cover government contacts from nearly 40 countries and the European Union. Our Work Environment: • Data Collection team members work in hybrid, and fully remote arrangements. Compensation Structure • Hourly: $15/hr, • Flexible Paid Time Off, • Paid Company holidays plus additional company-wide days off for team members to rest and recharge, • Four Day Weekends for President's Day, Memorial Day, Fourth of July and Labor Day, • Free Subscription to the Calm App, • Free Subscription to LinkedIn Learning to support professional development, • Invest in Yourself Days - one designated day per quarter is dedicated to your professional development!, • One-time Work from Home Stipend, • 401k match, • Choice of trans-inclusive medical, dental, and vision insurance plan options, • Virtual and in-person team events, • Bright sunlit open office concept with your own dedicated desk (if you want it), • Inclusion & Diversity Affinity Groups to support belonging Quorum Is Working to Advance Pay Equity: What Does That Mean For You? In an effort to continue to build a diverse and inclusive work environment that advances pay equity, Quorum has implemented a "No Negotiation" policy for base salary for new hires for roles that are currently staffed by three or more team members. This means that candidates for the Data Collector Operator role cannot negotiate Quorum's base salary offer. Here's our promise to you: • We will not ask you what you are currently earning., • We will consider years of relevant experience, relevant professional certifications/education, and performance expectations in setting what we believe is a competitive, fair base salary offer. Note: Quorum does not endorse or verify any of the information provided in the resources on the impact of negotiation on pay equity. We provide these resources simply to increase awareness of a topic we believe is important for both employers and candidates to consider. We comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts. EEO/AA/F/M/Vet/Disabled

At least fifty-seven (57) Customer Service Representatives (CSRs) are needed for a long-term Medicaid project in DC. These positions are 100% onsite and located downtown, near Farragut North Metro Station. The Midtown Group is teaming up with a leading technology company to support a D.C. government department that offers its residents a Medicaid program. Our collective goal is to modernize and optimize DC's Medicaid program while offering outstanding customer support. Our venture is focused on improving outcomes, enhancing provider experiences, and safeguarding program integrity. For this project, our partner will provide technology, and we will provide people and expertise, across several functions, including contact center operations. Customer Service Representative will support D.C. residents and medical providers who need assistance with Medicaid benefits. These positions are in-person, located in Downtown D.C. There are no plans to move to hybrid or fully remote models. Interviews begin on Saturday, 8/9/25, and these engagements are expected to start on 9/8/25 or 9/15/25. Key job tasks CSRs have several job responsibilities, and some of the critical ones are: • Receive inbound contacts using the contact center platform, respond to general customer questions, provide consultancy using insurance and healthcare expertise available in the knowledgebase, and escalate to appropriate staff as needed., • Handle and process contacts in a manner that ensures that service level targets are exceeded., • Process requests and document contacts, including updates to account history with results of the interaction to include proper documentation. This is critical, as this case history is referenced by CRSs and supervisors to understand what has taken place to date and how to best resolve an issue or progress a case., • Interface with team members, management, and customers to resolve customer service issues., • Review and recommend modifications to procedures and workflow, as needed, to ensure efficient and effective processing of transactions., • Conduct outbound customer contacts in response to customer direction or other business needs., • Attend twice-weekly pre-shift meetings, generally on Mondays and Thursdays, to hear important information from supervisors, to participate in interactive Q&A, etc., • Follow contact center scripts, properly verify callers, gain appropriate permissions to disclose information or assist, and fully document each and every contact. Performance measurement The Midtown Group measures performance in a number of ways, with the key ones being: • Quality Assurance assessments: CSRs may have their calls monitored and assessed at any time during a shift. We and our partner monitor and assess our CSRs regularly. CSRs are expected to maintain or exceed a QA pass rate of 90%+. Calls are considered to have failed if a CSR misses or incorrectly performs any critical element of the job. These items are well-covered in training and reinforced during pre-shift and individual coaching sessions., • Call handling metrics are a good measure of performance and the three focus areas are:, • Percent of your shift that you are either on a call or available to take a call., • Length of call. We are here to provide efficient, professional assistance, so a consistent track record of very long or very short calls is generally frowned upon., • Percent of calls that you transfer. This often indicates that a CSR is unable or unwilling to assist callers., • Attendance Minimum requirements • High School Diploma or equivalent, 2-year post-high school Degree, or bachelor’s degree., • Typically, two to four years of on-site/in-person multi-channel contact center experience in a similar or related field., • Proficiency with basic help desk software, computer software and Microsoft Office applications., • Problem-solving skills to bring inquiries to effective resolution., • Customer service skills, with an emphasis on written and oral communication, to professionally and efficiently respond to inquiries., • Medicaid and health insurance experience is strongly preferred. Other important skills The ability to provide exceptional customer service is extremely important to both the Midtown Group and our client. If you have the service gene – if helping others is in your DNA – we are happy to have you join us. Our most effective and successful Customer Service Representatives exhibit the following skills: • Conduct themselves with professionalism, empathy, patience, courtesy, and tact, at all times., • Communicate effectively, clearly, and professionally., • Listen carefully to understand the caller’s situation, to determine the caller’s needs, to read and understand the case history, and to provide the appropriate course of action., • Effectively collect and handle sensitive data and personal information, as needed., • Deal well with conflict, as well as complex and emotional situations., • Be flexible, and able to work independently. Hours, project duration, etc. The contact center operating hours are Monday through Friday, from 8:00am to 5:00pm ET. However, schedules will be between the hours of 7:45am to 5:15pm ET, to allow for pre-shift sessions and last-minute contacts/wrap up. The contact center is closed on Federal holidays. Candidates must be able to work 40 hours per week. The base period for this contract is one year, through November 2026, with two further annual option periods. So, this contract could run for three years, until November 2028.

We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees. All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values. We specialize in the management of Four and Five Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match. The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the hotel. In today’s lodging environment, understanding channel and yield management is critical for maximizing revenues. The Director of Revenue Management is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. ESSENTIAL JOB FUNCTIONS • Establish hotel pricing levels in all segments., • Responsible for the daily room inventory management process and daily pricing process., • Monitor competitor rates, positioning, strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management., • Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency., • Understand the macro and micro-economic variables affecting supply and demand in the local marketplace and use this knowledge to create accurate operational and financial room revenue forecasts., • Perform unconstrained demand analysis to determine optimal business mix., • Responsible for all short and long term forecasts including Weekly Forecasts, 30 60 90 Forecasts, In the month forecasts, and Full year forecasts., • Oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales department. Ensure that process enables high speed of response while maximizing profits., • Responsible for the maintenance of any software programs which contribute to the management of rooms revenue, including the CRS, RMS, PMS and Sales & Catering system., • Monitor RevPAR index on STR report and provide critical analysis of performance on weekly and monthly basis., • Prepare annual Rooms revenue budget., • Chair weekly Revenue Strategy meetings in order to formulate and disseminate strategies and tactics. Ensure that prior decisions are re-visited in this forum in order to evaluate their effectiveness and promote learning., • Ensure all distribution channels have correct content and pricing., • Establish and communicate sales strategy for day, week, month and rolling 12 months., • Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach., • Manage and communicate group cut off dates. Run a group room’s control log (GRC) as well as pick up report from Property Management System (PMS) for 90 days. Verify pick up to actual block, cutoff date, and whether or not you should extend, etc., • Complete all required month end reports with detailed analysis. If necessary, complete action plans for the property to follow to create additional production/revenue., • Review reports for trends, booking windows and sources of business as well as rates compared to competition. EDUCATION/EXPERIENCE • Must be 18 years of age or older., • High school diploma or equivalent required, • Minimum of 8 years’ experience in the Revenue Management field. REQUIREMENTS • In-Depth knowledge of all industry reports such as STR, Hotelligence, Market Vision, etc., • Proficient in Microsoft Excel, Word, Power Point, • Ability to work quickly in a high-pressure & high stress environment, • Ability to communicate clearly both verbally and in writing, • Excellent time management skills, • Exceptional with details and follow up PHYSICAL DEMANDS • The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties this job, the employee is regularly required to stand; walk’ use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch; talk and hear., • The employee must be able to lift and move up to 15 lbs. occasionally., • The employee must be able to see differences in widths and length of lines such as those on graphs., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors., • Must be able to change activity frequently and cope with interruptions, • Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. This includes traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs. occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees., • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Description How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our Alexandria, VA barbershop. YOUR BENEFITS • Bonus potential, • Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more, • Ongoing opportunity for growth, • Free monthly services and product discounts, • Health benefits for full-time employees, including medical, dental, and vision, • Fun and relaxed environment where you can truly be yourself WHAT WE'RE LOOKING FOR Can you meet these qualifications? • 2+ years of customer service experience in the retail, hospitality, or beauty industries, • Experience working in a fast-paced environment, • Fantastic collaboration skills with an ability to communicate over the phone and in person, • Commitment to helping others and working with a team, • Organizational skills, attention to detail, and time management abilities, • Ability to maintain confidentiality We are available when our clients want us to be. Weekends and evening availability are of high value to us. Is becoming a Front Desk Host right for you? This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment! APPLY TO BE OUR FRONT DESK HOST! Welcome to Floyd's 99 Barbershop in Alexandria-the go-to spot for great cuts, bold style, and unbeatable vibes! We're in the heart of a buzzing area, just minutes from Bradlee Shopping Center, awesome local eats, and the historic charm of Old Town Alexandria. We're not about cookie-cutter cuts-we bring personality, creativity, and consistency to every style. If you're looking for a fun, fast-paced shop where you can let your skills shine and be part of an awesome team, Floyd's 99 in Alexandria is where it's at! At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form! Job Posted by ApplicantPro

Job Description About Us Lawelawe is a Native Hawaiian Owned Small Disadvantaged Business (NHO SDB) that specializes in providing a range of services to federal government clients, including program management, digital solutions, human capital and training. Lawelawe leverages our NHO status to secure federal contracts that not only drive business success but also support our overall mission to uplift economically disadvantaged Native Hawaiian families and preserve the Native Hawaiian heritage. Your Role A tech-savvy problem solver with a customer-first mindset. You have solid experience in IT support and are comfortable working in high-demand environments where reliability and responsiveness are essential. You are passionate about helping others, skilled at troubleshooting both software and hardware, and detail-oriented when it comes to maintaining inventory and documenting solutions. You thrive in team settings, but can work independently. You're also confident providing in-person support and have a strong understanding of IT asset management, networking, and help desk systems. How You Will Make an Impact You will provide direct, on-site technical support to end users, helping maintain operational continuity and a high level of user satisfaction. You will troubleshoot systems, manage IT inventory, perform installations, and ensure accurate documentation and lifecycle tracking of all IT assets. Your work ensures the client’s IT environment remains secure, reliable, and responsive to user needs Key Responsibilities • Install, configure, and update hardware and software for end users, • Respond to user support tickets and resolve issues related to software, hardware, networking, and system access, • Perform desk-side support and coordinate with internal/external IT teams as needed, • Monitor and manage IT inventory, ensuring proper lifecycle management and usage tracking, • Provide informal user training and troubleshooting tips to improve end-user experience, • Support and troubleshoot local network issues, including VPN and wireless connections, • Maintain accurate technical documentation, including FAQs and support procedures, • Manage and update help desk tickets in the organization’s ticketing system, • Conduct regular physical and system-based inventory audits, • Coordinate with vendors for hardware repair and warranty services, • Maintain a spare parts inventory to support mission-critical hardware availability, • Communicate status updates effectively with users and IT team leadership, • Bachelor’s degree in Computer Science, Information Technology, or related field, • 3–5 years of experience providing end-user technical support, • Proficiency in operating systems (Windows/macOS), hardware (laptops, desktops, printers), and common applications, • Strong experience using help desk ticketing systems and remote support tools, • Familiarity with inventory management best practices and tools, • Ability to work independently and provide desk-side support in an on-site environment, • Excellent interpersonal, communication, and customer service skills, • Industry-recognized certifications in IT support, networking, or service management (e.g., CompTIA A+/Network+, Microsoft Certified, ServiceNow Certified System Administrator, ITIL Foundation, or equivalent), • Experience supporting IT operations in a Federal government or enterprise environment, • Familiarity with ServiceNow or other IT Service Management (ITSM) platforms, • Medical, dental, and vision coverage, • 401(k) with company match, • Paid time off (separate from 11 federal holidays), • Career development and training opportunities, • Mission-driven, community-focused work Lawelawe Technology Services (“LTech”) is an SBA Certified 8(a) Native Hawaiian Owned (NHO) SDB. Lawelawe Technology Services provides first-class IT solutions with expertise in application development, health IT, infrastructure management (IM), cyber security, and systems design and engineering. Our team is composed of highly skilled professionals who are passionate about technology and committed to making a difference. We work together to solve complex challenges and drive successful outcomes for our clients. Ready to Apply? We’re looking for self-starters who own their work and don’t back down from challenges. If you’re ready to bring your best and make a real impact, we want to hear from you. The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Candidates possessing the necessary qualifications for the position will be considered. Lawelawe Technology Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability. Offers of employment are contingent upon satisfactory completion of a comprehensive background verification, inclusive of a criminal record check. Employment may be subject to other background checks, as required by the position. Powered by JazzHR b2DCDkVXb2

Job Description JOB TITLE: Patient Registration Clerk FLSA: Non-Exempt REPORTS TO: Health Center Director INTRODUCTION Under the supervision of the Health Center Director, the Patient Registration Clerk performs patient registration, schedules appointments, instructs and assists clients with regard to completing paperwork and clinic procedures, answers and directs all phone calls, maintains a professional and confidential working environment. The Patient Registration Clerk assists trained staff where needed and use of initiative, sound judgment and communication skills to enable efficient and effective use of the clinic and its resources. MAJOR DUTIES/ESSENTIAL FUNCTIONS • Controls the flow of patients in and out of the clinic., • Performs necessary registration functions to include insurance verifications, updating demographic information, and emergency contact information., • Serves as both a receptionist and liaison between patients, teammates, and staff., • Reviews all client related forms for accuracy and completeness of information, assisting the client where necessary., • Maintains a clean, organized, and safe working environment., • Maintains files and/or client database., • Schedules appointments, records information, and effectively communicates appointment schedule to client., • Measures key metrics important for advanced access., • Performs other duties as assigned. MINIMUM QUALIFICATIONS • High school diploma or equivalent., • One year of experience in an office setting, preferably a medical office setting. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Strong customer service background., • Knowledge of medical terminology and insurances., • Basic knowledge of health insurance plans such as Medicare and Medicaid preferred., • Good oral, written, and telephone communication skills; Bilingual: English/Spanish preferred., • Ability to work independently or in a team oriented environment and interrelate well with individuals with diverse ethnic and cultural backgrounds and needs., • Basic working knowledge of computers., • Typing 40 WPM preferred. PHYSICAL EFFORT AND WORK ENVIRONMENT • Must be physically able to sit, stand, and walk for long periods of time. Be able to bend, lift, and carry files from one location to another., • Must have visual acuity and the ability to sustain long periods of computer usage., • May sit for prolonged periods of time at a desk, or may use the telephone for long periods of time., • The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time., • Must be able to work independently with minimal supervision, be capable of making sound business decisions, and be detail oriented, alert and self-motivated., • Must be able to effectively manage difficult situations, staff, and customers., • Unity Health Care provides primary health care services to underserved patients in Washington, DC. As a federally qualified health center, there is a commitment to serving traditionally underserved people in the community. Unity seeks to maintain facilities which are safe, sanitary, and serviceable. DISTINGUISHING CHARACTERISTICS Hours may include some evenings and/or Saturday work. While every effort is made to assign staff to one clinic site regularly, Unity may change the assigned clinic and/or site temporarily or permanently, depending upon the need.

Job Description The Role: Dental Dreams LLC in District of Columbia (Minnesota Ave) is hiring Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager. Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities. Benefits: • Competitive compensation, • Career mobility and advancement, • Career training and development, • Benefits package includes:, • Medical & Vision Insurance, • Free dental treatment at our locations, • PTO, • 401K, • Life Insurance, Pet Insurance and more Responsibilities: • Maintain a high level of customer service at all times, • Work as part of a team with emphasis on communication, • Schedule patient appointments per month and daily patient goals, • Answer phones and confirm appointments, • Greet and check-in patients, • Accurately verify dental benefits, • Maintain detailed patient records in a fast-paced environment, • Collect payments, co-payments, and deductibles, • Create insurance claims and submit pre-authorizations to insurance companies, • Pull patient charts for future appointments when necessary, • Maintain a clean and professional office environment, • Assist with presenting and/or explaining treatment plans Qualifications: • Bilingual (Spanish), • Customer Service experience, • Dentrix and/or Eaglesoft KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Job DescriptionSalary: $20-$25 dollars per hour Receptionist (mental healthexperience a strong plus **) Position Function:Reporting directly to the Intake Manager, the Receptionist serves as a key member of the clinical operations and administrative teams to support clients, their families, and guests during their visits our agency. The Receptionist is responsible for providing a warm welcome and supportive atmosphere to patients and families while at our agency. The Receptionist also oversees all aspects of the waiting area as well as assisting in administrative tasks for our clinical team maintaining a well-run office and helping to advance the mission of the clinic. Educational/Experience Requirements: Minimum of high school with 1 -2 years work experience in customer services or reception or other front line service. Associates degree preferred. Proficiency in Microsoft Office Suites. Functional Requirements: Demonstrated excellence in customer service, oral and written communication. Ability to tactfully and effectively with both routine patient queries and the more sensitive situations where clients may be nervous, agitated or otherwise distressed. Ability to communicate effectively with clients, families and clinical staff. Attention to detail and accuracy. Evidence of ability to work on own initiative but also as part of a team. Working Conditions: Position includes exposure to adult clients, parents, guardians, as well as to children and youth with behavioral problems, including possible physical aggression. Exposure to Confidential Information: The Receptionist will have access to confidential medical records. Must maintain confidentiality and follow policies related to personnel and client records. Key Expectations/Responsibilities: • Greet patients and their families,as well as visitors at the reception desk, • Provide a warm, welcoming andsupportive environment, dealing with any queries tactfully and discreetly, • To ensure that inquiries relating to appointments are dealt with efficiently, promptly and politely including calls from patients and professionals ensuring a high quality service is maintained at all times., • Oversee patient experience fromthe time patients and guests enter, to the time they leave, including checkingin and out of appointments., • To ensure that the reception desk and waiting areas are maintained in a presentable manner., • Speak with new referral agencies/persons via phoneand email, completing referral form, • Seek Value Options authorizations for new clients, • Maintain psychiatrists schedule within Credible. Ensure that psychiatrists time is maximized and utilized most effectively., • Confirm psychiatric appointments the day prior to the scheduled appointment, • Print psychiatrists schedule and pull charts on the day of the appointment, • Print SafeMed sheets and provide clients with medication side effect information, • Ensure that clients complete side effect checklist prior to seeing the psychiatrist, • Inform the psychiatrist and/or clinicians when clients arrive for their to ensure that no clients are unattended to, • Schedule follow-up appointments with the doctor prior to the clients leaving the office, • Maintain psychiatric evaluations list and ensure that each client obtains initial psychiatric evaluation and yearly psychiatric evaluation, • Put away all of the charts after the clients meet with the doctor, • Update CREDIBLE (as clients come in to see the Doctor or if there is No Show), • Other duties as assigned

Job Description The Role: Dental Dreams LLC in District of Columbia (Alabama Ave) is hiring Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager. Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities. Benefits: • Competitive compensation, • Career mobility and advancement, • Career training and development, • Benefits package includes:, • Medical & Vision Insurance, • Free dental treatment at our locations, • PTO, • 401K, • Life Insurance, Pet Insurance and more Responsibilities: • Maintain a high level of customer service at all times, • Work as part of a team with emphasis on communication, • Schedule patient appointments per month and daily patient goals, • Answer phones and confirm appointments, • Greet and check-in patients, • Accurately verify dental benefits, • Maintain detailed patient records in a fast-paced environment, • Collect payments, co-payments, and deductibles, • Create insurance claims and submit pre-authorizations to insurance companies, • Pull patient charts for future appointments when necessary, • Maintain a clean and professional office environment, • Assist with presenting and/or explaining treatment plans Qualifications: • Bilingual (Spanish), • Customer Service experience, • Dentrix and/or Eaglesoft KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Job Description Job Title: Lead Patient Access Representative (PAR-L) Department: Patient Services Supervisor: Health Center Manager Location: Washington, DC. Classification: Non-Exempt/Hourly Synopsis: The Lead Patient Access Representative (PAR-L) is essential in La Clinica del Pueblo's clinical operations. This position oversees patient registration, benefits assessment, insurance enrollment, and adherence to relevant healthcare programs. Reporting directly to the clinic’s Health Center Manager, this position provides leadership in managing the scheduling guidelines process and contact center, enhancing workflow efficiency, and implementing protocols to optimize patient care. Qualifications Required Education and Experience • High School diploma or equivalent or associate degree in a healthcare-related field., • Excellent verbal and written communication in English and Spanish, professional phone etiquette, and interpersonal skills to interact with patients, colleagues, and external agencies., • One (1) year of experience with insurance verification and benefits eligibility. In lieu of one (1) year of experience, at least two (2) years of experience in registration, data entry, or administrative roles, or a combination of understanding and articulating eligibility and benefits, registration, and customer service., • Multi-line phone system – Dialpad a plus., • Proficiency in electronic health records systems, eClinicalWorks a plus, and Microsoft Office., • One (1) year of exceptional internal and external customer service with the ability to work with diverse, underserved populations, Latinos, and the LGBTQ+ community., • Ability to follow and model adherence to La Clinica’s Standard Operating Procedures (SOPs) and Scheduling Guidelines., • Analytical and critical thinking skills to solve conflicts and problem-solving to meet the patient’s needs. Ability to assist patients and caregivers in challenging situations., • Excellent organizational skills, ability to prioritize multiple projects, data entry skills, and ability to check the accuracy of detailed work., • BLS or CPR certification or willingness to obtain within 90 days of employment. Preferred Skills/Abilities/Certifications/Licenses • Ability to maintain patient confidentiality and adhere to HIPAA regulations and PHI., • Promptly respond to incoming calls, Healow messages, voicemails, and faxes from patients, pharmacies, and outside agencies seeking assistance through our Contact Center, ensuring exceptional service delivery. Efficiently document and redirect patients, pharmacies, and other provider inquiries to the appropriate health center personnel., • Handle multi-line telephone systems courteously, directing calls to the relevant team and documenting patient interactions in telephone encounters (TE) in electronic health records (EHR)., • Adhere to La Clinica’s Scheduling Guidelines when booking the Clinical Services and Mental Health team templates. Adheres to La Clinica del Pueblo’s Code of Ethical Standards., • Monitor the schedule, minimize unused appointment slots, and pay attention to insurance and uninsured payor mix. Communicate all unforeseen challenges to the Health Center Manager., • Performs patient registration and recertifications and ensures the responsible party correctly fills out and signs documentation. Performs outreach calls to patients in support of Panel Management., • Aid in workflow development and support staff training sessions. Build rapport and provide coaching to ensure optimal team performance., • Responsible for recall system during check-out; collects and applies patient payment; refers to the billing department for payment plans or other insurance-related questions; and reconciles daily cash reports., • Enforce LCDP’s policies and procedures to patients; seek management support as required., • Attends required all-staff meetings and LCDP activities training to increase/maintain skills and complete competency checklists within 90 days of employment and annually., • Investigates, tracks, and responds to patient inquiries promptly, ensuring appropriate administrative and departmental communication. Ensure the patient’s fee scale is appropriately applied to other payer sources, such as Medicare, Medicaid, and other third-party or private insurance., • Screens and refers patients for Social Determinants of Health (SDoH) and assigns care coordination should someone be entitled to additional assistance., • Provide comprehensive monthly reporting of patient statistics and metrics., • Responding to billing discussions or questions related to Sliding Fee charges., • Collaborates with interdisciplinary teams to enhance workflows and achieve organizational goals., • Completes assigned tasks and responsibilities within established guidelines and scope of practice., • Compliance with federal and local patient privacy laws., • Performs other tasks as needed under the direction of the Health Center Manager. Physical Requirements • Prolonged periods of sitting at a desk, working on a computer, and handling a high volume of incoming and outgoing calls., • Exposure to quiet to moderate noise levels in an office or clinic setting., • Potential exposure to extreme weather conditions and hazardous pathogens requires safety protocol adherence.

Job DescriptionDescription: Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member of the Month, Quarter, and Year recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job DescriptionSalary: $20 One Care DC, Inc is a behavioral health agency located in Washington DC has an exciting opportunity for a full time Front Desk Receptionist to join our team. Our Mission is to provide quality mental health treatment and services to eligible District of Columbia residents in an environment that encourages them to become the best and healthiest versions of themselves. Essential Responsibilities • Welcomes patients and visitors in person or on the telephone and takes detailed messages as needed., • Check identification and utilize the Electronic Health Record system to check in consumers for appointments and to verify and update their personal and insurance information., • Schedule new and follow-up appointments, and keeping consumers on schedule, • Makes reminder calls for next day appointments., • Reschedule canceled or missed appointments within 48 hours of missed appointment., • Updates consumer information in the EMR as needed., • Complete daily services report, • Responding to medical records requests, • Serves as liaison between providers and patients., • Minimizes patients stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly environment in the reception area., • Helps consumers in distress by responding to emergencies and solving problems., • Collects, sorts, distributes, or prepares mail, messages, or courier deliveries., • Prepares correspondence, memos and other documents., • Protects patients rights by maintaining confidentiality of medical, personal, and financial information., • Maintains operations by following policies and procedures Education and Experience • High school diploma or GED, Associates Degree in business administration or related field preferred, • Must Have three years medical office experience, • Excellent interpersonal communication and customer service skills, and good telephone etiquette., • Effective verbal and written communication skills., • Ability to deal effectively and professionally with a variety of different individuals., • Ability to remain professional and calm in a high-volume and fast-paced customer service environment., • Knowledge of computer systems (MS Office products) and ability to navigate web based applications., • 401(k) matching, • Health insurance, • Dental insurance, • Vision insurance, • Paid time off, • Bereavement Pay, • Paid jury duty, • Employee Assistance Program (EAP) Hours Monday - Friday 8:30 am - 5:00 pm

Job Description Copper River Government Services is seeking a Service Desk Manager to provide daily supervision and direction to staff who are responsible for service desk activities such as phone and in-person support to users in the areas of email, directories, standard Windows desktop applications, and applications developed or deployed under the resulting contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems. This position will be located in Washington DC. Responsibilities (include but are not limited to): • Oversees the IT service desk team, • Overseeing the handling of incidents, service requests, and problems, ensuring timely and effective resolution, • Developing and implementing strategies to enhance service desk operations, including process improvements, automation, and knowledge base development, • Communicating with users, stakeholders, and other IT teams to ensure alignment and effective support delivery, • Clearance:, • Secret, • Education:, • Associates degree or equivalent, • Experience:, • At least 5 years' experience managing an IT service desk., • Strong demonstrated leadership abilities., • Experience researching and developing employee training and performance improvement plans., • Strong working knowledge of desktop and laptop hardware and peripherals., • Strong knowledge of Windows 10, and OSX operating systems and common office applications., • Experience using an issue tracking system to record, monitor, and document trouble items and work requests (e.g., ServiceNow)., • Excellent proven written and verbal communication skills., • Strong problem solving and research skills., • COMPTIA A+ certification. Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration's (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE's ability to facilitate economic advancement. The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions. Copper River's Culture The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver. Benefits • Comprehensive medical, dental, and vision coverage, • Flexible Spending Account - healthcare and dependent care, • Health Savings Account - high deductible medical plan, • Retirement 401(k) with employer match, • Open leave policy and paid holidays Disclaimer: The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job DescriptionDescription: We are looking to add a friendly Front Desk Supervisor to our team! As our Front Desk Supervisor, you will be responsible for the overall success of the front desk and ensuring guest satisfaction and product quality standards are met. You will plan and supervise the activities of a diverse workforce to ensure the smooth and profitable running of the businesses. Most importantly, you will be a key person of reference for team members, vendors, and guests. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team, • Ensure all front desk staff know all components/features of our guest service guarantee and are trained to meet service standards, • Assist in creating and distributing the team member schedule in a timely manner Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance, • Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member of the Month, Quarter, and Year recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description The Holiday Inn Washington Central-White/House is currently searching for an experienced and remarkable Front Desk Agent in Washington DC. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Opera PMS and, IHG processes and standards preferred This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description La Clínica del Pueblo Job Description Job Title: Patient Access Representative I (PAR I) Department: Patient Services – Clinical Operations Supervisor: Health Center Manager Location: Onsite in Washington, DC Classification: Non-Exempt/Hourly Synopsis: At La Clinica del Pueblo, the Patient Access Representative I (PAR I) plays a fundamental role daily by supporting a range of tasks to ensure smooth operations. Patient Access Representative I serve primarily as the entry point for answering incoming phone calls received through our Contact Center and scheduling appointments for our clinical and mental health services. Patient Access Representatives I must display excellent customer service, communication, interpersonal, and organizational skills, and the ability to handle a high volume of calls in a fast-paced environment. This role facilitates accessing care via telephone, messages through the patient portal, and distribution of telephone encounters. Qualifications: Required Education and Experience: • High School diploma, G.E.D. or equivalent., • One (1) year of exceptional internal and external customer service and ability to work with diverse, underserved populations and the LGBTQ+ community., • One (1) year of experience with insurance verification and benefits eligibility. In place of one (1) year of experience, a combination of understanding and articulating insurance benefits and willingness to learn., • Ability to follow La Clinica’s Standard Operating Procedures (SOPs) and adhere to Scheduling Guidelines. Preferred Education and Experience: • One to three (1-3) years of experience in a healthcare or call center preferred., • Multi-line phone system; Dialpad a plus. Excellent verbal and written communication, professional telephone manner, interviewing, and interpersonal skills to interact with patients, families, members of the health care team, and external agencies., • Analytical and critical thinking skills to resolve conflicts and problem-solving to meet the patient’s needs. Data entry skills with the ability to check the accuracy of detailed work., • Maintain high productivity and work well in a team environment. Required Skills/Abilities/Certifications/Licenses • Compassion to assist patients and caregivers in challenging situations., • Strong organizational skills to keep patient information confidential and organized., • Problem-solving skills for scheduling conflicts, missing documentation, and other challenges., • Bilingual in English and Spanish with effective verbal and written communication skills., • BLS or CPR certification or willingness to obtain within 90 days of employment. Preferred Skills/Abilities/Certifications/Licenses: • Knowledge of medical terminology and practices., • Ability to maintain patient confidentiality and adhere to HIPAA regulations and PHI., • Ability to function in high-volume, multiple-task environments in a closely shared workspace. Primary Essential Duties and Responsibilities: • Ensures that all documentation provided to the patient is correctly filled out and signed by the responsible party according to the workflow. Answer any questions as needed., • Attends required all-staff meetings and LCDP activities training to increase/maintain skills and complete competency checklists within 90 days of employment and annually. Participates in disaster programs and monthly drills as appropriate., • Maintains current professional skills and continues professional growth to enhance the performance and image of the organization., • Actively participates in the Patient-Centered Medical Home (PCMH) change process to support the organization’s transformation., • Participating in ongoing training to stay updated on medical procedures, policies, and regulations., • Completes assigned tasks and responsibilities within established guidelines and scope of practice., • Collaborating and communicating with clinical staff to ensure smooth patient flow and efficient service delivery., • Ability to communicate affirmingly, respectfully, and efficiently with staff and patients., • Adheres to La Clinica del Pueblo’s Code of Ethical Standards, ensuring excellent internal and external customer service and patient experience throughout all interactions., • Enforce LCDP’s policies and procedures to patients; seek management support as required., • Performs other tasks as needed under the direction of the Health Center Assistant Manager. Front Office Customer Service: • Checks patients in for their appointments., • Assisting patients with pre-registration and insurance verification., • Informs, collects, and processes patient payments, including SFS, account balances, copays, diabetes supplies, prenatal vitamins, and patient donations. Refer patients to the billing department for payment plans or insurance-related inquiries. Reconciles daily cash reports., • Provide educational materials related to their visit., • Enrolls and directs patients to the patient portal; reminds established patients that they can access their medical information and request appointments and medication refills., • Complete administrative tasks, including reviewing and managing tasks assigned to the Patient Access Representative team., • Schedule the patient’s follow-up and any upcoming pre-visit laboratory orders - schedule the patient’s next appointment(s) and necessary laboratory tests before the next visit according to the protocol of each condition or as directed by the provider., • Ensure patients have necessary referrals, appointment summaries, prescriptions, scheduled follow-up appointments, recall system entry, and any required documentation before departure. Contact Center • Handle multi-line telephone systems courteously, directing calls to the relevant team and documenting patient interactions in telephone encounters (TE) in electronic health records (EHR)., • Promptly respond to incoming calls, Healow messages (Patient Portal), voicemails, pharmacies, and outside agencies seeking assistance, ensuring exceptional service delivery., • Contact unconfirmed patients on the schedule for whom eCW has not reached out for confirmation., • Assisting patients with pre-registration and insurance verification., • Schedules ASL and language interpreters when appointments are scheduled., • Manage appointment status calls, including rescheduling and cancellations of medical appointments., • Enrolls and directs patients to the patient portal; reminds established patients that they can access their medical information and request appointments and medication refills., • Coordinate pending provider recalls and arrange appointments accordingly., • Completes pre-registration for patients, schedules appointments with Patient Access Representative II, and advises patients on necessary documentation to complete the registration process, including insurance enrollment or renewal requirements., • Adhere to La Clinica’s Scheduling Guidelines when booking the Clinical Services and Mental Health team templates. Communicate all unforeseen challenges to the Health Center Manager. Physical Requirements • Prolonged periods of sitting at a desk working on a computer and handling a high volume of incoming and outgoing calls., • Must be able to lift at least 15 pounds at times. Supervisory Responsibilities: None

Job Description Active Secret Clearance Required The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure and operational needs of the customer including hardware and software issues, desktops, peripherals, and end user issues. Responsibilities : • Identify and resolve issues related to desktop computer hardware, operating systems, and software applications for Windows desktops, • Troubleshoot problems and provide support for Microsoft applications such Outlook and Microsoft Office, • Assist with installing, moving, adding and/or changing (IMAC) desktops, laptops, printers, and other approved peripheral devices, • Standard computer images including Desktop Image, • Assist with centrally managing desktops, laptops, printers, and other network peripheral devices, • Provide quality customer service and support for designated equipment, • Respond to telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation, • Ensure all time reporting and other required reports are accurate and submitted on time, • Ensure on-going maintenance and development of positive customer relationships with end-users, • Bachelor’s degree or certification in IT related field, • 5+ years of relevant work experience, • Prior IT Operations support experience with a blend of application, hardware, and networking support, including providing support via phone (call center), • Relevant certifications such as CompTIA A+, Network+, or Security+; HDI; Microsoft certifications including MCSA, MCP, MCSE or similar certifications desired, • Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus, • Azure VDI, Citrix experience preferred, • Excellent organizational and communications skills, • US Citizenship necessary Paid vacation 11 paid federal holidays Company paid STD, LTD, and group life insurance Medical, dental, and vision insurance 401K with company match Optional insurance policies (hospital indemnity, accident, dependent care, FSA, HSA)