Medical desk jobs in Alexandria, Virginia - Page 5Create job alerts

Job Description TekSystems is currently hiring for a Receptionist position in the Arlington, VA area! MUST HAVE: 1-3 years of administrative experience, receptionist experience, or something related! Description This individual will be sitting at the front desk of their Occupational Health location. They will be doing the following: • Opening and Shutting Down the office, • Greeting the employees that are coming to do their screening, • Checking them in as they come in, in a system that is unique, • Setting up appointments for vaccines, mask fittings, and new hire occ health, • Managing the schedule, making sure people can be seen efficiently and effectively, • Responding to emails, organizing doctor's notes, uploading all of these records to a person's files., • Scanning and monitoring all the information and records coming in., • Alerting the nurse to any calls that come in that need to be addressed., • Answering phones and taking messages. Additional Skills & Qualifications Staying organized with all the records 1+ years in an administrative setting Friendly Customer Service as their patients are all internal employees Job Type & Location This is a Contract to Hire position based out of Arlington, VA. Pay and Benefits The pay range for this position is $17.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Arlington,VA. Application Deadline This position is anticipated to close on Dec 22, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Qualifications Purpose & Scope: Under general supervision, manages all front desk operations and administrative tasks within the Radiation Oncology Department. Responsibilities include overseeing patient communications, coordinating scheduling for consultations and procedures, and facilitating patient check-ins utilizing EMR systems (Epic and Aria). Ensures accurate insurance verification, authorization processing, and appeals management. Prepares clinic materials, organizes chart reviews, and collaborates with the Cancer Resource Center to enhance patient support services. Additional duties include referral management, discharge tracking, medical records coordination, and administrative support for leadership, inventory oversight, and optimization of billing and authorization workflows. Serves as a liaison for professional and facility billing, delivering high-quality patient service through effective communication and operational excellence. Education: High school diploma or equivalent is preferred. Experience: Three years of medical office experience is preferred, with a focus on Oncology being highly desirable. Certification/Licensure: None.

Job Description DirectViz Solutions, (DVS) is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our dedicated employees. DVS is an employee-centric employer that provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs. At DVS, we recognize that our employees are our number one resource. If you are a problem-solving people-person, apply today! We are seeking a highly skilled and experienced Program Manager to work in Washington DC. This critical leadership position involves managing large-scale efforts at the BPA/IDIQ level, ensuring the successful execution of task orders, and maintaining strong client relationships. Ideal candidates will have prior extensive experience working in an Enterprise Security Operations Center (ESOC) and managing blanket purchasing agreements (BPA) or IDIQs of similar scope and complexity, with a proven ability to elevate team performance. Key Responsibilities Strategic Planning and Execution • Develop and implement strategies for effective BPA execution, ensuring alignment with client objectives., • Establish and monitor milestones, timelines, and budgets for task orders., • Serve as the primary point of contact for the client, contracting officers, and stakeholders., • Maintain transparent communication and provide regular status updates., • Oversee submission, negotiation, and execution of task orders., • Ensure compliance with the BPA's scope, terms, and conditions., • Ensure adherence to federal procurement regulations, including FAR/DFAR., • Proactively manage risks related to performance, budget, or compliance., • Lead and mentor cross-functional teams, including project managers and technical staff., • Secure resources and expertise for successful task execution., • Develop and manage BPA budgets, including individual task orders., • Track expenditures, forecast costs, and handle invoicing processes., • Implement quality control measures to meet client expectations., • Conduct performance reviews and analyze metrics for continuous improvement., • Prepare detailed reports, including status updates, performance metrics, and financial summaries., • Maintain comprehensive records of all BPA activities. Required Qualifications • Master's degree in Computer Science, Information Management (IM), Information Technology, Engineering, or a related field with a minimum of 8 years of technical experience, including 6 years in senior IT security roles; or, • Bachelor's degree in Computer Science, Information Management (IM), Information Technology, Engineering, or a related field with at least 12 years of relevant experience, including 8 years in senior roles., • Certifications: Project Management Professional (PMP) from the Project Management Institute (PMI) - Required, • Information Technology Infrastructure Library (ITIL) 4 Foundation, • Extensive experience managing BPAs or IDIQ contracts of similar scale., • Extensive experience with Security Operations Centers (SOC) environments (required)., • Expertise in federal acquisition processes, FAR/DFAR compliance, and project management methodologies., • Familiarity with government contracting environments and large-scale program management., • Experience with proposal development, pricing models, and contract negotiations., • Be able to maintain awareness during scheduled working hours., • Prolonged periods sitting or standing at desk and working on a computer (mouse and keyboard), • Able to lift up to 15 pounds., • Excellent verbal and written communication; good command of the English language, • Execute tasks independently and work as a team., • Learns and memories routine tasks., • Strong organizational, grammar, business correspondence, and self-management skills, • Candidates must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodation will be provided for employees with disabilities., • DVS retains the right to change or assign other duties to this position. DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law. DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.

Job Purpose The Patient Ambassador will play a crucial role in ensuring a positive and comforting experience for patients and their families within a healthcare setting. The Patient Ambassador will provide patient services and administrative support in ancillary operations. The Patient Ambassador will interact with patients, physicians, and other staff under moderate supervision in a courteous manner. Assist other employees within their department as well as other departments. Collect and verify demographic information to ensure accuracy. May be responsible for scheduling patients for ancillary appointments. The position may require floating to ancillary patient areas for coverage. The next step on the Med-Metrix career ladder is a Patient Access Representative. Duties & Responsibilities • Proactively approach and greet visitors while maintaining an atmosphere of warmth, personal interest, and positive concern, • Complete computer-aided registration with patients professionally and courteously, • Collect accurate demographic and insurance information. Update systems as needed to ensure accurate registration in accordance with department standards., • Act as a liaison between patients, staff, volunteers, visitors, and the hospital, • Gather feedback from patients and their families regarding their experiences and care, • Communicate hospital policy and procedure to patients, visitors, and staff with respect and consideration, • Anticipates and responds to patients' needs, following up until their needs are met, • Respond to patient portal work lists and/or work queues, • Patient Ambassadors are required to move extensively around the work area, • Speak up when team members appear to exhibit unsafe behavior or performance, • Continuously validate and verify information needed for decision making or documentation, • Stop in the face of uncertainty and take time to resolve the situation, • Demonstrate accurate, clear, and timely verbal and written communication, • Actively promote safety for patients, families, visitors, and coworkers, • Attend carefully to important details, practicing the STAR method – Stop, Think, Act, and Review- to self-check behavior and performance, • Maintain a clean and organized environment at the welcome desk and kiosks, • Keep individuals and registration kiosks organized to prevent crowding, • Maintain office supplies, equipment, and reference materials, • All Ambassadors are responsible for the information distributed via e-mail. Staff should check work email a minimum of three times daily and respond to inquiries within 24 hours (or the next business day), • Partner in the mission and upholds the core principles of the organization, • Committed to diversity and recognizes the value of cultural and ethnic differences, • Demonstrate personal and professional integrity, • Maintain confidentiality at all times, • Demonstrate collaborative and respectful behavior, • Partner with all team members to achieve goals, • Receptive to the ideas and opinions of others, • Contribute to a positive work environment, • Demonstrate flexibility and willingness to change, • Identify opportunities to improve administrative processes, • Make appropriate decisions using sound judgment, • Other duties as assigned, • Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards, • Understand and comply with Information Security and HIPAA policies and procedures at all times, • Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties Qualifications • High School Diploma or equivalent is required, • 1 year of experience in healthcare or 2 years of comparable experience in customer service, • Ability to speak Spanish is desired, • Broad knowledge of administrative processes and/or customer service skills, • Basic computer knowledge, • Must possess the ability to resolve problems and respond to complaints positively and productively, • Must be able to work amid constant distraction and deal courteously and effectively with several requests simultaneously, • Complete Patient Access training curriculum and pass all competency assessments, • Proficiency in Microsoft Office Suite, • Strong interpersonal skills, ability to communicate well at all levels of the organization, • Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses, • High level of integrity and dependability with a strong sense of urgency and results oriented, • Excellent written and verbal communication skills required, • Gracious and welcoming personality for customer service interaction Working Conditions • Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes., • Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear., • Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress., • Work Environment: The noise level in the work environment is usually minimal. Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

Job Description Concierge Job Description Come join our growing high end team! If you are looking for a rewarding role with opportunities for growth at a company that values integrity, innovation, and teamwork, look no further! Barkan Management Company is a leading property management firm serving over 200 residential communities across 8 states, with regional offices in Boston and Washington D.C. Founded in 1964, we have over 50 years of experience in real estate, specializing in community association and multi-family management, encompassing market rate and affordable housing. Our team of over 800 talented professionals has a commitment to delivering unparalleled service, maintaining the highest quality standards, and exceeding client expectations. Join us as we continue to redefine the standards of excellence in property management! Who we need: The Concierge will maintain a secure and inviting environment for the residents; ensuring that all residents and visitors are properly greeted and screened, and provide residents with personal services in an efficient, elevated, responsive, and professional manner. The Concierge will be working at the Resident Services desk standing to greet residents and visitors as they arrive. The concierge reports to the Assistant General Manager/Director of Residences. This position is ideal for a class A luxury community candidate. What you’ll do: • Maintain and adhere to complete knowledge of rules, regulations, and policies, • Welcome/greet all residents and guests to the property in a professional manner reflecting a willing attitude to accommodate., • Announce all guests to units., • Become knowledgeable with building service providers, i.e., limousines, taxis, cleaners, pet services, food delivery, and the like., • Ensure that the front lobby is always well maintained; weather mats installed during inclement weather and removed immediately following; chipped paint addressed immediately, proper lighting, panel, and desk polished, and the like., • Receive calls from residents for personal services and coordinate the same with the Page. Ensure that all requests are met in a timely manner., • Supervise the activities of Page staff assigned to a daily shift, check for proper uniform and attendance. Make sure that all services are provided in a friendly courteous, professional manner., • Ensure that the front desk is always covered., • Accept deliveries in accordance with approved policy, mail, and dry cleaning, and maintain logs associated with each task., • Receive calls from residents for maintenance or service and forward them to the appropriate person during routine business hours. For after-hour service requests, assess if the issue can wait until the next business day and login work order on Building Link. If appropriate notify maintenance on call to assist., • Maintain strict adherence to key control policy, requiring that all visitors needing a key to be authorized to enter the unit. Log in all key requests., • Ensure that all contractors entering the front lobby are properly badged observing the policy that tools are not allowed through the front door., • Enforce the building rules and regulations as provided by the Board of Managers. Ensure that all contractors have security badges before entering the building., • Carefully monitor all security and life safety systems and report problems to building security as well as the General Manager., • Welcome new residents and assist with coordinating the delivery of newspapers, cable TV, peapod delivery laundry services, etc., • Provide information about local activities and events throughout the city., • Introduce new services and opportunities that may be of interest to owners and residents., • Document all resident requests, complaints, or problems immediately and notify designated department/personnel for resolving the issue., • Complete incident reports as needed., • Perform duties as requested by Head Concierge and or Property Manager., • Maintain a current listing of vendors including babysitting, housekeeping, pet care, florist, dry cleaning, restaurants, ticket agencies, theater, and the like., • Possess a wealth of knowledge about the area in which the property is located (i.e. Restaurants, transportation, events, etc.)., • Demonstrated experience in service and hospitality., • Excellent communication skills, • Take pride in their appearance, their service role, and their commitment to services excellence., • Have outstanding communication Skills – from professional writing to eloquence of speech and body language., • Be able to demonstrate a proven history of reliability to a set work schedule. Barkan offers a competitive compensation and benefits package to full-time employees that includes: • Medical/Dental/Vision, • Flexible Spending Accounts, • Life Insurance, • Short and Long-Term Disability, • Paid Time Off, • 401(k) Match, • Group Legal/Critical Illness/Hospitalization/Accident/Pet Insurance, • Employee Assistance Program The Barkan Companies is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Requisition #2414

Job Description INTRODUCTION Under the supervision of the Nurse Manager and following clinical guidance from the treatment team, the Clinical Nurse, RN assists in the care coordination and management of the complex healthcare needs for a diverse patient population. The incumbent will serve as teacher, planner, advocate, and navigator for the patients of Unity Health Care. The incumbent will be responsible for providing direct nursing care, performing nursing assessments, participating in the continuity of patient care and helping improve patient outcomes through systems processes and direct provision of clinical care. The incumbent may supervise the medical assistant staff when indicated. MAJOR DUTIES/ESSENTIAL FUNCTIONS Essential and other important responsibilities and duties may include, but are not limited to the following: • Performs routine nursing procedures such as intake, triage, injections, and emergency care., • Develops a working, therapeutic relationship with patients., • Assesses and evaluates problems related to chronic or acute conditions such as cardiovascular disease, diabetes, and asthma, as well as the socio and ecological barriers that impact the improvement of health and wellness., • Develops effective treatment plans identifying, activating, and linking patients to appropriate care and established support systems (i.e., family, social, treatment programs, services, emergency assistance)., • Assists patients in following through with established treatment plans; Identifies and addresses any barriers effecting a patient’s ability to adhere to treatment team., • Improves patient outcomes through the coordination and follow up of care., • Collaborates with entire care team (Provider, Medical Assistant, social services/care support, registration and health information staff) to assure that the patient receives timely care and follow-up., • Collaborates with other team members regarding the status of patients’ social and mental health needs., • Utilizes multi-modality educational concepts during nurse visits to help manage complex chronically ill patients; Nurse Visits include blood pressure follow-up, family planning education, and immunization compliance., • Coordinates the quality control checks for the glucometers and any other waive testing., • Works with the Nurse Manager and Medical Assistant III to ensure compliance with infection control., • Provides discharge instruction to patients., • Monitors patients use of health center services; Provides patient education and helps address barriers related to receiving adequate care, and addresses patient utilization of health systems in Washington DC., • Assist with coordination of care following recent hospitalization., • Executes and monitors data collection and reporting requirements for all institutional and federal regulations as required through an electronic or manual system., • Participates in professional development opportunities and attends staff/team meetings as deemed necessary., • Documents in medical records per policy and standards. Maintains accurate and up-to-date records in a timely manner., • As allowable by the nursing scope of practice, assists with supervision and delegation of duties of other clinical staff members (LPNs, MAs)., • Must be able to take initiative, identify areas of clinical improvement and discuss plan of action with appropriate personnel., • May facilitate home visits to patients unable to schedule appointments at the Health Center if appropriate., • Performs other duties as assigned. MINIMUM QUALIFICATIONS Education • Current active DC License as a Registered Nurse, • If ADN, two (2) years of clinical experience., • If BSN, one (1) year of clinical experience., • Clinical expertise may include any of the following: emergency room, mental and behavioral health, women’s health, pediatrics, infectious disease, community or public health, polypharmacy teaching, care coordination, discharge planning, triage, and chronic disease care management., • Additional work experience may include any of the following: teaching, health promotion, social and ecological determinants of health, monitoring and evaluation of health outcomes, working with diverse populations, family studies, and outreach. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Professional skillsets including but not limited to communication, conflict resolution and management, and inter-professional teamwork., • Ability to work independently, to supervise and to work in a team-oriented environment., • Excellent interpersonal and written communication skills., • Must be well organized, flexible and action-oriented., • Demonstrated ability to effectively work and communicate with diverse populations., • Demonstrated proficiency with business software (e.g. Microsoft Office Suite). SUPERVISORY CONTROLS This position reports to the Nurse Manager. GUIDELINES The position abides by all rules and regulations set forth by applicable licensing and regulatory bodies, as well as UHC policies and procedures. PERSONAL CONTACTS The position requires contact with staff at all levels throughout the organization. There are also external organization relationships that may be a part of the work of this individual. PHYSICAL EFFORT AND WORK ENVIRONMENT • Some walking, standing, bending and carrying of light items such as books and paper is required., • Must be physically able to sit, stand, and walk for long periods of time. Be able to bend, lift, and carry files from one location to another., • Must have visual acuity and the ability to differentiate colors, and sustain long periods of computer usage., • May sit for prolonged periods of time at a desk or in an automobile and/or may use the telephone for long periods of time., • The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time., • Must be able to work any time of the day, independently with minimal supervision, be capable of making sound business and decisions, be detail oriented, alert and self-motivated., • Must be able to effectively manage difficult situations, staff and customers., • See the ADA Physical Efforts Checklist. OTHER SIGNIFICANT FACTS The incumbent must be able to balance the needs of diverse constituencies on a daily basis. RISKS The position involves everyday risk and discomforts, which require normal safety precautions typical of such places as offices, meetings, training rooms, and other UHC health Care Sites. The work area is adequately lit, heated, and ventilated. All medical services shall be provided according to medically accepted community standards of care. The employee shall provide evidence of a recent (within the past twelve (12) months) health assessment that includes a PPD and/or chest x-ray results. The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Job Description * Greet patients warmly and create a welcoming environment * Answer phone calls, schedule appointments, and manage the office calendar * Confirm appointments and send reminders via phone, text, or email * Check patients in and out efficiently * Verify patient information (address, phone number, medical history updates) * Handle insurance verification for new and existing patients * Collect copays, balances, and process payments * Explain treatment plans and financial options to patients (if part of the role) * Manage patient records and ensure accuracy in the practice management software * Coordinate with hygienists, assistants, and the dentist to keep workflow smooth * Handle messages, voicemails, and patient follow-up * Make post-op calls for extractions, root canals, deliveries, or any patient the doctor requests * Organize and file paperwork, referrals, and lab cases * Maintain cleanliness and organization of the front desk area * Provide exceptional customer service and support to patients Company DescriptionWe are a general family dental practice dedicated to providing comprehensive dental care for both adults and children. In addition to our general services, we also welcome specialists who visit our office several times a month to offer specialized treatments like endodontics, periodontics and orthodontics.We are a general family dental practice dedicated to providing comprehensive dental care for both adults and children. In addition to our general services, we also welcome specialists who visit our office several times a month to offer specialized treatments like endodontics, periodontics and orthodontics.

Job DescriptionTHOR Solutions is actively seeking a Program Manager to oversee an upcoming professional support services contract with Naval Sea Systems Command (NAVSEA)’s Engineering and Logistics Directorate (SEA 05) at the Washington Navy Yard in Washington, DC. SEA 05 is responsible for providing the engineering and scientific expertise, and knowledge necessary to design, build, maintain, repair, modernize, certify, and dispose of the Navy's ships, submarines, and associated warfare systems. This contract provides professional support services supporting research and development, new designs, construction, conversion, modernizations and fleet support of all surface ships, warfare systems, amphibious & auxiliary ships, as well as SEA 05 front office requirements. This position is part of an upcoming contract, with an expected work start in May 2026. Typical Responsibilities: • Plan, direct, and coordinate the operations of a NAVSEA support contract by formulating policies, managing daily operations, and planning the use of materials and human resources., • Effectively integrate General Administration, Business & Financial Management, and Strategic Planning support across all areas., • Assume direct responsibility for the performance of the Task Order. Travel: Up to 10% travel is anticipated, including visits to other THOR office locations and contract worksites in CONUS locations. Typical Physical Activity: Primarily desk/computer work in an office environment. May involve repetitive motion. Some direct-report personnel work in warehouse or waterfront locations, or aboard LCAC vehicles. Supervisory functions will require visiting and traversing these locations. Typical Pay Range: The anticipated pay range for this position in the identified location(s) is $120,000 – 160,000. Actual compensation offered will be based upon individual factors including education, qualifications, and experience. Existing SECRET Security Clearance Required: This position requires an existing active or interim Secret security clearance prior to hire. Only U.S. citizens are eligible for a security clearance; therefore, only current U.S. citizens will be considered for this position. Required Knowledge, Skills, and Abilities: • Bachelor’s Degree in an engineering or business discipline., • At least ten (10) years of recent, relevant professional experience managing major NAVSEA, Navy or DoD programs/projects., • Experience interacting with Government customers and contractor/subcontractor peers to maintain smooth operation of programs/contracts., • Proficient with common productivity software including the Microsoft Office suite to include Microsoft Project., • Paid Time Off (accrued), • Paid Holidays, • 401(k) with employer match and traditional/Roth options, • Medical Insurance (3 plan options) + TRICARE Supplemental Coverage, • Dental Insurance (2 plan options), • Vision Insurance Plan, • Healthcare and Dependent Care Flexible Spending Accounts, • Commuter/Transit Benefits, • Basic Life/AD&D, Short-Term and Long-Term Disability Insurance, • Supplemental Life Insurance, • Pet Benefits, • Legal Resources, • ID Theft Benefits, • Employee Assistant Plan and Work-Life Program, • Voluntary Leave Transfer Program, • Tuition Reimbursement Program Founded in 2009, THOR Solutions, LLC (THOR) is a rapidly growing Center for Veteran’s Excellence (CVE) verified Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security, federal civilian agencies and commercial maritime industry, worldwide. THOR provides innovative and tailored expertise in multidisciplinary engineering, project and program management, business and financial management, technical support, integrated logistics support, training support, fleet support, corporate operations support, assessments and studies. THOR is privileged to deliver service solutions to the nation’s most complex military, public sector and industry challenges. THOR is proud to be an Equal Opportunity Employer, including veterans and individuals with disabilities. THOR considers all qualified applicants for employment without regard to legally protected characteristics. This policy applies to all terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part the employment selection process, please contact us at or (571) 215-0077. Powered by JazzHR 8DYkglWF0S

Job Description About Reingold Reingold is a full-service marketing and creative firm in Alexandria, Virginia. For more than 40 years, we’ve been driven by a simple mission: to help organizations –– whether in the government, nonprofit, or business sector –– as they strive to make the world a better place. We hire top-notch talent to develop and launch compelling, inventive communications campaigns, leveraging the latest technology and digital media strategies that enable our clients to meet their audiences where they are. We’re proud to say we’ve built a team of curious, passionate pros — from marketers and tech wizards to designers and strategists — who love what they do and bring their A-game every day. We take our work seriously, but not ourselves. We believe great ideas come from collaboration, humor, and a little bit of fun along the way. When you work at Reingold, you get more than a job, you get a community. We offer competitive salaries, a comprehensive benefits package, a dynamic hybrid work environment, a vibrant workplace and growth opportunities in a variety of specialty areas. That means when we find great people (and they find us), they stick around for the long term. That's where you come in. We’re looking for an HR pro to keep our people systems accurate, our processes efficient and compliant, and our team informed and supported. You will develop and coordinate internal initiatives and events that ensure employees not only have a smooth experience across the lifecycle, but also have opportunities to grow and contribute to the firm’s success. This role is ideal for you if you want to work across many HR functional areas and collaborate with a variety of internal teams, and you are detail-oriented, process-driven, and passionate about the employee experience. This is a hybrid role, requiring at least two days per week on site at Reingold’s headquarters in Alexandria, VA. The desired start date is January 12, 2026. Here’s the work you’ll do: Essential Functions: • Serve as the first point of contact for routine employee inquiries. Support and coach employees on HR processes and guidelines., • Manage full-cycle recruitment in partnership with internal teams., • Lead intern program recruitment and hiring, and act as HR point of contact for the program., • Own and coordinate both onboarding and offboarding activities, ensuring documentation is complete and correct and employees have a smooth and positive experience., • Enter and maintain accurate employee records and data within the HRIS and related systems., • Coordinate employee communications in collaboration with the internal communications team, and contribute to HR content creation ensuring materials are up to date and accessible (presentations, intranet updates, surveys, policy documents)., • In partnership with internal teams, contribute to development of programming for internal events and learning and development activities, including coordinating event logistics., • Support employee lifecycle activities including benefits, leave of absence, performance accountability, engagement surveys, and more., • Identify opportunities and create solutions to streamline HR processes and promote scalability., • Support the administration of internal HR policies and procedures, as well as HR compliance, including federal/state reporting, audits, and documentation., • Provide day-to-day administrative support, such as managing HR mail distribution, processing employment verifications and unemployment claims, and completing other essential HR operational tasks., • Run and prepare reports; analyze data to make recommendations and inform departmental decision making., • Use your strong understanding of HR principles and practices to support the day-to-day functions of the HR department and its initiatives., • Work to understand the firm’s brand, culture, and client work, as well as each department’s capabilities., • Infuse all HR activities with Reingold’s employer brand and core values., • Handle sensitive information appropriately and ethically.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time. This role is a good fit for someone with these qualifications, experience and skills: Required Qualifications: • Bachelor’s Degree in Human Resources, Business Administration, or related field and at least two years of experience in HR People Operations, or similar field, or equivalent combination of education and experience., • Experience using HRIS and ATS tools., • Strong understanding of core HR principles, compliance fundamentals, and people operations processes.Preferred Qualifications:, • Highly motivated and proactive, with a strong sense of ownership and a solutions-oriented mindset., • Organized and process-driven, with the ability to be flexible, change priorities, and handle multiple tasks., • Strong communicator with the ability to build trust, deliver clear guidance, and work collaboratively across teams., • Comfortable working in a fast-paced environment with a high degree of confidentiality and professionalism., • Project management skillsSupervisory Responsibilities: This position will not have direct reports but will be expected to mentor junior teammates and to lead by example and influence. Work environment and physical requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds. Reingold is dedicated to providing equal opportunity for individuals of all abilities. If you require assistance or need accommodation at any stage of the application process because of a disability or medical condition, please feel free to email or contact a member of the People & Experience team at 202-333-0400. Reingold has a policy of maintaining a workplace free of drugs and alcohol. For access to the full policy, which is part of the Reingold Employee Handbook, email . Reingold ensures a safe, healthy, and productive work environment for its employees and others. All applicants are advised that full compliance with this policy is a condition of employment at Reingold. Applicants must have authorization to work for any employer in the United States. We are currently unable to sponsor or to take over sponsorship of an employment visa. Reingold is proud to be an Equal Opportunity Employer. We invite applications from all interested individuals including veterans and persons with disabilities. Powered by JazzHR SRMOSkCQDQ

Job Description Elaine Ellis Center of Health has an immediate opening for a full time Front Desk Associate at our 2 locations in Washington , DC and College Park, MD. Qualified applicants must be bilingual in Spanish and English and should have at least 3 years experience in medical front desk reception. This position involves performing the full scope of services related to the timely and efficient process of patient scheduling and registration and community outreach. This position may have extended work hours. Qualified applicants will be reliable, punctual, and will be proficient in managing multiple phone lines and navigating the EMR. SPECIFIC DUTIES AND RESPONSIBILITIES: · Perform all assigned activities and functions of the Front Desk. · Schedule, reschedule and confirm patient appointments. · Greet patients and visitors, determine the nature of their visit and direct them accordingly. · Receive incoming telephone calls in a timely manner and professionally respond to callers’ requests. · Gather required patient information and review registration forms for completeness. · Contact or review insurance systems to determine benefit coverage and co-pays. · Receive and respond to requests for information from other providers, insurance companies and/or pharmacies. · Advise patients of financial obligations (co-payments and/or outstanding balances) · Assemble patient charts, enter data and scan documents into EMR. · Retrieve and print referrals and appointment information for patients. · Actively participate in team training for patient centered care coordination. · Manage customer inquiries and complaints, referring patient grievances and documenting, as appropriate. · Perform routine clerical tasks, including but not limited to, receiving/sorting mail, keyboard entry, maintaining logs, copying, filing and faxing. · Assist in maintaining office supplies. · Represent the Center at professional organization meetings and training related to front desk functions. · Participate in outreach and offsite programs as assigned. · Perform other duties and assists with special projects as assigned. Company DescriptionElaine Ellis Center of Health (EECH) is a not- for–profit organization dedicated to providing affordable, comprehensive, preventative and primary healthcare services to individuals residing in public housing and the surrounding areas, regardless of their ability to pay. In so doing, we are committed to offering said services in a clean, safe environment, appropriate in meeting the needs of our target population. EECH also demonstrates social responsibility through the just use of resources. This commitment of our staff, physicians, volunteers, community partners and friends to our mission permits us to maintain a quality of presence and tradition of caring, which is the hallmark of EECH.Elaine Ellis Center of Health (EECH) is a not- for–profit organization dedicated to providing affordable, comprehensive, preventative and primary healthcare services to individuals residing in public housing and the surrounding areas, regardless of their ability to pay. In so doing, we are committed to offering said services in a clean, safe environment, appropriate in meeting the needs of our target population.\r\n\r\nEECH also demonstrates social responsibility through the just use of resources. This commitment of our staff, physicians, volunteers, community partners and friends to our mission permits us to maintain a quality of presence and tradition of caring, which is the hallmark of EECH.

Job Description Location: Arlington, VA 22203 Schedule: Full-time (40 hours/week) Hours: Monday-Friday 8:00AM - 5:00 PM Compensation: $18 - $22 per hour (based on experience) Overview We are seeking a friendly, highly organized Front Desk Lead to join our well-established OB/GYN practice in Arlington, Virginia (22203). This is a patient-facing leadership role and the first point of contact for patients. The Front Desk Lead supports daily front desk operations, ensures a smooth check-in experience, and helps maintain a professional, efficient, and welcoming environment. Key Responsibilities Patient Experience (Greet + Check-In) • Greet and assist patients upon arrival, ensuring a warm, professional experience., • Lead the patient check-in process, including guiding patients through kiosk check-in (if applicable) and addressing basic office questions., • Manage inbound calls, voicemails, and patient messages, routing requests to the appropriate clinical or administrative team members., • Act as the day-to-day point person for the front desk workflow, helping keep operations organized and running smoothly., • Assist with training, mentoring, and supporting front desk staff as needed., • Ensure adherence to office protocols, including patient flow, scheduling standards, and confidentiality practices. Requirements Requirements Minimum Qualifications • Minimum of five (5) years of experience in a medical office or healthcare administrative setting., • Strong communication, customer service, and multitasking skills in a fast-paced, patient-facing environment., • Proficiency with computers, EHR/EMR systems, and Microsoft Office., • Ability to maintain confidentiality, handle sensitive situations professionally, and de-escalate when needed., • Detail-oriented with strong problem-solving and organization skills., • Must be able to reliably commute to Arlington, VA 22203., • Bilingual in English and Spanish., • Prior OB/GYN or women’s health experience. Benefits Benefits • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Vision insurance, • Paid time off

Job Description SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence. Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly rate for this position is $18.00 - $19.50 and is commensurate with experience. Position Description: The Residential Administrative Assistant provides monitoring, security, and administrative duties for the housing facility and residents, during the day or overnight, based on the schedule. The position is located at Karin House, located at 1395 Aspen Street, NW. Karin House is a 40-unit apartment building for low-income seniors on the historic Walter Reed campus in Ward 4. Required: 1-3 yrs. experience in social services; experience providing services to seniors Preferred: HS Degree/GED; 3-5 yrs. experience in social services, experience providing services to seniors Required License/Certification: CPR/First Aid; DC Food Handlers Certification Schedule: Monday - Friday, 10:00 am - 2:00 pm (Part-Time; 20 hours per week) Expected Contributions: • Provide front desk coverage, answer primary phone, and provide administrative support for the program, • Assist in program reporting, • Review surveillance footage regularly, • Document any client issues and communicate with their assigned case manager or clinical director, • Conduct house walk-throughs and wellness checks, • Respond to emergencies and contact management as needed, complete a serious incident report when needed, • Assist with special events, programming, and community meetings, • Administrative and clerical skills, • Proficient with MS Office, including Teams, Word, Excel, and Outlook, • Conflict resolution and problem-solving skills, • Customer service and relationship-building skills, • Flexibility with the ability to multitask despite competing priorities, • Ability to work independently, • Ability to communicate with diverse audiences Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing before or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana. Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off-site To Apply: Go to our career page at click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please. SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status. SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at . This contact information is specifically for accommodation requests and does not pertain to application status inquiries. To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Company parties, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Parental leave, • Tuition assistance, • Vision insurance, • Wellness resources Overview: Geospatial & Cloud Analytics (GCA) is seeking a mission-driven Rapid Response Team Lead to support the high-priority, time-sensitive operational requirements. This role leads urgent, onsite task execution including classified/unclassified break-fix activities, VIP support in GO/Flag quarters, and immediate incident response across critical infrastructure. The ideal candidate thrives in fast-paced, mission-critical environments, brings proven leadership in DoD IT operations, and demonstrates precision in coordinating cross-functional technical teams to ensure seamless service restoration and compliance with DISA directives. Key Responsibilities: • Lead and coordinate deployment of rapid response personnel for emergent and unplanned tasking., • Direct support of General Officer (GO) and Flag Officer quarters, ensuring secure and functional communications across all classifications., • Interface closely with JNOSC, engineering teams, Tier III service desk, and external vendors to resolve incidents quickly and effectively., • Manage scheduling, labor utilization, and resource tracking for rapid response tasks., • Deliver detailed reporting and performance metrics to Government stakeholders on a recurring basis., • Ensure strict compliance with DISA, DoD, and contract performance standards, especially during surge and high-visibility events.Required Qualifications:, • Education: Bachelors degree in Information Systems, Computer Science, Business Management, or related field, • Clearance: Active TS/SCI required, • Experience:, • 3+ years leading project teams in a DoD IT operational environment, • 3+ years of experience in time-sensitive service delivery, preferably in transport/network operations, • Demonstrated ability to manage cross-functional response teams and communicate with senior stakeholders, • Experience in VIP support and DoD executive communications setups is strongly preferred, • Certifications:, • Project Management Professional (PMP) required, • IAT Level II certification (e.g., Security+, CCNA Security, or equivalent) Desired Skills: • Ability to prioritize and execute under pressure with minimal oversight, • Experience with incident tracking systems (e.g., Remedy, ServiceNow), • Familiarity with JNOSC or similar NOC operations, • Strong understanding of DISA/DOD IT policies, SLAs, and escalation procedures GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package. • Competitive Compensation, • Paid Time off includes 10 federal holidays and 15 additional days., • Bereavement Leave, • Parental Leave, • PTO Cash out, • Company Paid STD and LTD, • Life and AD&D Insurance, • 70% employer paid Medical, Prescription, Dental, and Vision Coverage, • 401k Savings and company match

Job Description Join Our Team as a FPS - Personnel Security Assistant / Help Desk Support! Protection Strategies, Inc. Location: Springfield, VA **This position requires someone to be onsite 5 days per week Who We Are: At Protection Strategies, Inc. (PSI), a Service-Disabled Veteran Owned Small Business, we engage with industry professionals to provide top-tier security solutions and personnel security expertise for the U.S. Government. Our mission is to safeguard our clients' interests with integrity and innovation, reshaping the landscape of security. Why PSI?: Become part of a dedicated team that values people first and believes in making a meaningful impact. We offer cutting-edge solutions that promote safety and protect critical infrastructure. Your hard work will be recognized in our mission-driven culture. What We Offer: • Comprehensive Benefits: Medical, Dental, Vision, Telemedicine, • Financial Support: 401(K) Retirement Plan, Tuition Assistance, Disability Products, • Wellness Programs: Employee Assistance, GoodRx, Commuter Benefits Review of investigative forms for completeness, accuracy, and correct type of investigation needed. Follow up with requesting or investigating offices to fill gaps in needed information. *This position may require the employee to come into the office as little as 1 time per week or as much as 5 times per week. Key Responsibilities: • Receives telephone calls and respond to incoming e-mail messages on "Customer Service" web address., • Ability to review e-QIP request online and provide technical assistance with the applicant., • Prepares, submits, monitors, and updates computer tracking systems concerning appropriate case material. Qualifications: • Minimum three (3) years of directly related experience performing administrative support in personnel security functions such as e-QIP/eAPP, SF85, SF86 and reviewing investigative forms., • Shall demonstrate a proficiency in various types of information technology applications, such as Microsoft Office, including MS Word, Access, Excel, and PowerPoint. We are an equal opportunity employer. All qualified applicants will be considered without discrimination based on race, color, religion, sex, national origin, age, disability, or protected veteran status. Employment offers will be contingent on passing a pre-employment drug screen. Ready to Make a Difference? Apply now to join PSI and help shape a safer future!

Job DescriptionAbout UsAGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. We are seeking an ICAM Engineer that will support the design, deployment, and management of identity, credential, and access management solutions. The role requires a blend of technical expertise, strategic planning, and effective communication to ensure that the ICAM solution supports the organization's security posture and business objectives. This position is on-site in Rosslyn, Virginia. Responsibilities Include: • Design, implement, and maintain robust ICAM solutions, ensuring alignment with industry best practices and regulatory requirements, • Collaborate with IT and cybersecurity teams to integrate ICAM solutions with existing systems and applications, facilitating seamless user experiences and secure access control, • Implement and configure identity providers (IdPs) and federation (SAML, OAuth/OIDC), • Implement and configure Identity Governance and Administration (IGA) tools, • Engage with stakeholders across the organization to gather requirements, provide ICAM-related guidance, and ensure that access management needs are met in a secure and compliant manner, • Monitor emerging trends and technologies in the ICAM space, evaluating and recommending tools and practices, • Bachelor's degree in information systems, engineering, or a related field (or equivalent experience), • Eight (8) years of general experience in IAM, PKI, cybersecurity or a related field, • Have an active DoD Top Secret clearance with SCI eligibility, • DoD 8570/8140 IAT Level II certification, • Hands-On experience in identity and access management, with hands-on experience with various ICAM tools and technologies, • Expertise in user provisioning, deprovisioning, single sign-on (SSO), and federation, • Understanding of common protocols such as LDAP, SAML and OIDC, • Excellent problem-solving skills and the ability to work independently as well as collaboratively in a team environment At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. • 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it., • Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact., • 401(k) with Match: We match 3% of your contributions with immediate vesting., • Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents., • Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs., • Parental Leave: 15 days of fully paid leave for new parents, because family matters., • Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving., • Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.

Job Description Join our team as a Full Time Help Desk Specialist at IntePros Federal in Washington, DC! As an Entry Level Top Secret Cleared professional, this role provides an exciting opportunity to gain valuable experience in a fast-paced Information Technology environment. You will have the chance to support our government clients with cutting-edge technology solutions while honing your troubleshooting skills. This Onsite position offers a competitive salary range of $60,000 - $70,000, ensuring that your hard work is recognized and rewarded. Don't miss out on this chance to kickstart your career in IT with us at IntePros Federal! You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, Unlimited Training and Certification Reimbursement, and 401K Match. Apply now and be part of a team that values innovation and excellence. IntePros Federal: Who We Are IntePros Federal, is a Service-Disabled, Veteran Owned, Small Business (SDVOSB), headquartered in Washington DC, providing IT solutions, systems, and software services to multiple federal government agencies. We specialize in the areas of IT solutions, application development, program management, systems integration, and cybersecurity services. We believe our core values are the keys to success by empowering people to do the right thing for our colleagues, customers, and community Your role as a Hel Desk Specialist Join our dynamic team at IntePros Federal as a Help Desk Specialist in Washington DC. In this role, you will be providing Tier I & Tier II support, responding to high call volumes within a small team setting. Your responsibilities will include offering phone support during core business hours and on-call support after hours and on weekends, ensuring that our clients receive timely assistance. You will also administer user accounts using Active Directory, manage email accounts through Microsoft Exchange, and support VDI and virtual environments. Additionally, you will configure and deploy desktop and network hardware, support National Security Systems Public Key Infrastructure, and monitor systems like the Automated Message Handling System. If you are a tech-savvy individual who thrives in a fast-paced environment and enjoys providing top-notch customer service, this position is perfect for you. Apply now to be a part of our innovative team! What matters most To excel in the Help Desk Specialist role at IntePros Federal, candidates should possess a range of key skills and qualities. Essential requirements include familiarity with the ServiceNow Ticketing System, along with 6months - 1 year of relevant experience. Strong oral and written communication skills are crucial, as well as exceptional customer service abilities. Candidates should have previous call desk or help desk experience and the capacity to handle multiple tasks efficiently under tight deadlines. An analytical mindset, proficiency in Microsoft desktop client technologies, and a knack for problem-solving are highly valued. The ideal candidate will stay current on technology trends and be eager to contribute innovative ideas in a small company setting where their impact is directly felt. Additionally, a passion for building relationships and delivering outstanding service is essential, as is a willingness to travel to various site locations as needed. Knowledge and skills required for the position are: • Experience with ServiceNow Ticketing System, • 1-3 years' experience preferred, • Excellent oral and written communication skills, • Excellent customer service skills, • Call desk and/or Help desk experience, • Ability to multi-task and perform under tight deadlines, • Demonstrate an ability to methodically and proactively analyze problems and identify solutions, • Experience with Microsoft desktop client technologies and supporting software, • Familiar with current and emerging technologies and their potential impact to the Department, • Likes to work in a small company where your inputcontributions and ideas will directly impact the company's growth and success, • Loves building relationships with people and providing a true "Wow" experience. EO (Equal Employment Opportunity) Commitment: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Equal Opportunity Employer/Veterans/Disabled

Job Description Datawiz, a GTSC company, seeks Service Desk Analysts to provide first-level technical support to a federal client in Arlington, VA. The ideal candidate will have a strong background in customer service and technical troubleshooting, with a proactive attitude toward problem-solving and user support. Shift: • Available: Shift 1 - (7:00 AM – 15:30 PM), Shift 2 – (15:00 PM – 23:30 PM), and Shift 3 – (23:00 PM – 7:30 AM). Requirements • 3–4 years of experience in an IT Help Desk or IT Service Desk environment., • Proficiency in Microsoft Office and Windows Operating Systems., • Familiarity with ServiceNow or similar IT Service Management tools (creating, updating, and closing tickets)., • Excellent written and verbal communication skills., • Strong interpersonal and problem-solving skills, with the ability to analyze and resolve issues efficiently., • Experience handling high call volumes in a fast-paced environment., • Successful completion of a Public Trust background investigation and/or a Public Trust clearance., • US Citizenship Required, • You must be able to clear a federal background check that includes a review of your financial obligations. Preferred Skills: • Previous experience supporting federal government clients., • Must be able to work flexible shifts, including nights and weekends, as needed., • Ability to obtain a security clearance., • A strong command of cognitive and compassionate empathy. Duties and Responsibilities: • Respond to incoming Help Desk inquiries via phone or email providing Tier I support., • Log, prioritize, and track service requests using ServiceNow or similar ticketing systems, ensuring issues are resolved in alignment with established Service Level Agreements (SLAs)., • Troubleshoot hardware and software issues across various systems, including Windows OS and Microsoft Office applications., • Maintain detailed documentation of issues, resolutions, and user communications., • Provide exceptional customer service by actively listening, communicating clearly, and following through to resolution., • Manage high volumes of support requests effectively while maintaining a professional demeanor. Benefits: • Medical, • Dental, • Vision, • Flexible Spending Account, • Health Savings Account, • Life and AD&D, • Short-Term Disability, • Long-Term Disability, • 401(k), • Tuition Assistance, • Paid Time Off Datawiz, a GTSC company, is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, pregnancy, physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant. Datawiz is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us at . Note: This accessibility is intended for individuals requiring accommodations and should not be used to check on the status of your application. Inquiries not specific to requesting accommodation will be discarded. GTSC participates in the E-Verify program in all locations as required by law. Learn more about the E-Verify program. Learn more about the E-Verify program. Employment in this position is contingent upon the successful completion of a background check. Depending on the nature of the job duties or requirements set forth by our government clients, additional screenings such as drug testing and/or credit checks may be required. These checks are conducted in accordance with all applicable federal, state, and local laws.

Job Description Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. At Seneca, our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles at Seneca Holdings is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Seneca Global Services, LLC, and our partner CIRE Business Solutions are seeking a highly motivated Fitness Center Support Specialist to provide top-tier support running a physical fitness center for our government client in Falls Church, Virginia. This position provides critical health and wellness support to the Defense Health Agency (DHA). DHA is a combat support agency delivering integrated, affordable, and high-quality health services to beneficiaries of the Department of Defense's Military Health System. The candidate shall provide day-to-day support (Monday through Friday, excluding Holidays) by operating day-to-day functions of a physical fitness center. This position requires working with other employees to open and close the fitness center, schedule fitness activities, greet customers, instruct customers on the operation of equipment, account for and arrange maintenance for gym equipment, and monitor safety protocols. Responsibilities include but are not limited to: • Provide oversight of the operation of the front desk, vendors, and repair technician., • Validate all participants/guests have the DHHQ Fitness Center Waiver Form completed and on file., • Greeting, assisting, and providing equipment to guests and authorized users., • Assist in coordinating instructors, contractors, athletic activities, and related functions throughout the year., • Act as the primary point of contact to coordinate for equipment maintenance and repair when needed., • Order and track necessary supplies., • Coordinate, establish, and maintain communications with the volunteer fitness instructors., • Create and distribute the monthly fitness center instructional class schedules., • Prepare various reports for DHHQ leadership., • Partner with the DHHQ Facilities Maintenance for repairs, maintenance, and general upkeep of the fitness center facility., • Coordinate with facility cleaning contractors as needed., • Serve as the primary help desk POC for fitness center hardware and equipment malfunctions., • Monitor fitness equipment condition; track maintenance repair or replacement as appropriate., • Monitor and ensure that the established goals for the fitness center facility are met and that customer service, employee surveys, employee questions and reasonable employee requests are met in a timely manner., • Assist with the publicity of programs and events and assist with the delivery and placement of posters, flyers and other promotional material., • Administratively support other contract functions as required., • High school diploma required. Degree or certifications in exercise physiology or fitness training a plus., • 2+ years experience of relevant experience preferred., • Proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, etc.)., • Strong interpersonal and communication skills a must., • Ability to successfully pass a government background check. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Job Description Saratoga Medical is hiring a Help Desk Specialist I (HDS I) in Washington, DC. Package includes competitive rate, paid time off and benefit options. Saratoga Medical has an exciting opportunity for a Help Desk Specialist I (HDS I) at Washington, DC. This is a great full-time opportunity. Please see qualifications below and submit your resume if you are interested in being considered: Summary: The Help Desk Specialist I provides support to the SEC Facilities Branch by monitoring and responding to Facilities Help Desk emails and phone calls (M–F, 7:00am–6:00pm, excluding Federal Holidays). This role ensures timely, high-quality service to staff and assists with facilities, space management, and move coordination activities. Key Responsibilities: • Respond to Facilities Help Desk requests within 15 minutes., • Track, update, and close work orders; maintain department files., • Assist with planning and coordinating office moves and relocations., • Support furniture installation, removal, and reconfiguration., • Communicate with vendors, contractors, and SEC teams to resolve issues., • Strong organizational and customer service skills., • Ability to manage multiple requests in a fast-paced environment., • Experience with work order systems, email platforms, and MS Office., • Knowledge of facilities, moves, or furniture coordination a plus. Saratoga Medical Center, Inc. is an equal opportunity employer and will not discriminate in recruiting, hiring, training, promotion, transfer, discharge, compensation or any other term or condition of employment on the basis of race, religion, color, age (over age 39), sex, national origin, or on the basis of disability if the employee can perform the essential functions of the job, with a reasonable accommodation if necessary.

Job Description Saratoga Medical is hiring a Help Desk Specialist II (HDS II) in Washington, DC. Package includes competitive rate, paid time off and benefit options. Saratoga Medical has an exciting opportunity for a Help Desk Specialist II (HDS II) at Washington, DC. This is a great full-time opportunity. Please see qualifications below and submit your resume if you are interested in being considered: Summary: The Help Desk Specialist II provides technical and customer support to the SEC Facilities Branch, serving as the primary point of contact for Facilities Help Desk requests via email and phone. This role ensures timely responses, manages work orders, coordinates with vendors, and supports move management, ergonomic programs, and transportation services. Responsibilities: • Monitor and respond to Facilities requests (email/phone) within 15 minutes., • Create, assign, and track work orders; maintain records and generate reports., • Coordinate with vendors, contractors, and SEC staff on facilities-related needs., • Support relocation projects, ergonomic evaluations, and large event coordination., • 3–5 years of experience in facilities, help desk, or related support role., • Strong communication, customer service, and organizational skills., • Proficiency with Microsoft Office and facilities management systems., • Ability to manage multiple priorities in a fast-paced environment. Saratoga Medical Center, Inc. is an equal opportunity employer and will not discriminate in recruiting, hiring, training, promotion, transfer, discharge, compensation or any other term or condition of employment on the basis of race, religion, color, age (over age 39), sex, national origin, or on the basis of disability if the employee can perform the essential functions of the job, with a reasonable accommodation if necessary.

Job Description Public Trust Eligibility Required This is a contingent position, meaning employment is dependent upon the successful award of the associated contract to Aretum and completion of any required background investigation or security clearance verification. About Aretum Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront. Job Summary Aretum is seeking a skilled and motivated Service Desk Manager. The Service Desk Manager oversees the daily operations of the IT service desk, ensuring timely and effective support for technical issues and service requests. Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements. Responsibilities • Provides daily supervision and direction to staff who are responsible for service desk activities., • Manage staff conducting phone and in person support to users in the areas of email, directories, standard Windows desktop applications, and applications developed or deployed under the resulting contract., • At least 5 years of experience managing an IT service desk., • Associate degree or additional equivalent experience., • CompTIA A+ certification., • Information Technology Infrastructure Library (ITIL) v4 Foundations certification., • Strong demonstrated leadership abilities., • Experience researching and developing employee training and performance improvement plans., • Strong working knowledge of desktop and laptop hardware and peripherals., • Strong knowledge of Windows 10, and OSX operating systems and common office applications., • Experience using an issue tracking system to record, monitor, and document trouble items and work requests (e.g., ServiceNow)., • Excellent proven written and verbal communication skills., • Strong problem solving and research skills. Preferred Qualifications • Experience with ServiceNow. Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws. We are proud to support our nation’s veterans and military families, providing career opportunities that honor their service and experience. If you require reasonable accommodation during the hiring process due to a disability, please contact for assistance. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency’s background investigation requirements. Sponsorship is not available. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off, • Family Leave (Maternity, Paternity), • Short Term & Long-Term Disability, • Training & Development

Job Description Site Security Coordinator (SSC) Location: Worldwide Locations Clearance: ACTIVE Top-Secret The SSC positions will be established for projects where a SSM is not available to assist the cognizant officer with post managed projects. The SSC will assist the DoS officials, coordinate security and other requirements with the key project officials and provide reports back to Security Operations in Washington DC. This position requires exceptional administrative skills such as proficiency with computers, multi-tasking, and an overall understanding of the Security Management Program. Duties and Responsibilities: • The SSC will be required to maintain a detailed, daily log of numerous construction activities and render a written report to the Regional Security Officer and Washington DC Desk Officer for review., • Coordinate security and other requirements with the key project officials., • Provide reports back to Security Operations in Washington DC., • Personnel who are well versed in both CAG and CST discipline will be required to interact and efficiently communicate, both orally and in writing, with Embassy personnel. Requirements • ACTIVE Top Secret Clearance required., • Active CST and/or CAG certification required., • 3+ years of security and/or construction experience., • Site Security Coordinators must have at least 3 years of experience in the CSM Program., • Have and maintain a Top-Secret U.S. Government Security Clearance., • In good physical health and meet medical requirements for the position., • The SSC will be knowledgeable in both guard and construction surveillance functions, however, they need not be certified in both., • The SSC must be capable of independent decision making, possess a high degree of initiative and be capable of functioning with minimal supervision.

Job Description SGI Global is seeking a CWMD Crisis Management Watch Officer to support the Department of Homeland Security, The Countering Weapons of Mass Destruction Office (CWMD) and Watch Operations. The CWMD watch will coordinate, share, and perform analysis on relevant operational information related to chemical, biological, radiological, nuclear, (CBRN) and medical events or incidents worldwide that consist of potential CBRN agents, counter proliferation of CBRN and CBRN dual use material, terrorism related to the use, theft, and illegal possession of CBRN material, and provide alert and notification of CWMD incidents. The Watch Officer for Crisis Management will support the CWMD Watch Desk will be responsible for assisting the Site Lead and Deputy Site Lead in capturing Watch Desk equities for Crisis Management and relay those equities to the Planning Staff on behalf of the Watch Desk. The Crisis Management Watch Officer is expected to be a "Full Time" position, estimated at 40 hours/week. Duties/Responsibilities • The Crisis Management Watch Officer shall be responsible for capturing Watch Desk equities for Crisis Management and relaying those equities to CWMD leadership on behalf of the Watch Desk, • The Crisis Management Watch Officer will receive information; perform analysis of the data and draft products., • The Crisis Management Watch Officer shall operate the CWMD Emergency Notification System to alert and notify CWMD personnel to scripted scenarios in accordance with standard operating procedures., • The Crisis Management Watch Officer shall monitor and review 24/7/365 all levels of information related to Crisis Management and Response, • Associates level degree in a related field i.e. (Homeland Security, health, or CBRN degree), • A minimum of 4 years of related experience ie. Military or Law Enforcement Operational or Intelligence experience., • Must have the ability to obtain DHS Suitability and must possess a TS/SCI clearance, • Preferred: Experience operating in a high tempo environment, ideally in a role related to crisis response and management. SGI Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Job Posted by ApplicantPro

Job Description Nalley Consulting is seeking full-time Help Desk Support Specialists in metro Washington, D.C. Position: Help Desk Support Specialist LCAT: Mid and Senior Location: DIA HQ, Washington, D.C. Required clearance: TS/SCI with willingness to take CI poly Required experience: At least 8 years for Senior; at least 5 years for Mid. Desired education: Bachelor's degree Description: • Provides in-depth support and leads problem solving and implementation efforts for specific technology products or applications., • Applies specific functional knowledge and working and general industry knowledge., • Develops or contributes to solutions to a variety of problems of moderate scope and complexity., • Experience with help desk operations and trouble ticketing systems, • Knowledge of Windows operating systems and O365 environments, • Ability to perform Tier I-II onsite support, • Experience as a Help Desk technician in DoD or industry environments, • Knowledge of basic system administration principles Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions. Created by a U.S. Navy intelligence veteran, Nalley Consulting has grown to include multiple IDIQ vehicles in several states. Nalley Consulting fringe benefits include: • Excellent medical, dental, and vision benefits, • PTO, • 11 paid federal holidays, • Tuition assistance, • Paid military-reserve leave, • Paid parental leave for birth or adoption, • 401k matching up to 5 percent of the base salary, • Flex time 0GELvwtYXF

Job DescriptionThe Market Shaping Accelerator a partnership between three leading institutions – combining the academic expertise of Dartmouth and the University of Chicago, with the policy insights of the Center for Global Development is led by the world’s leading market shaping scholars including Professor Christopher Snyder (Dartmouth), Nobel laureate Michael Kremer (UChicago), and Professor and President of the Center for Global Development Rachel Glennerster (CGD and UChicago). MSA aims to catalyze the development of Advance Market Commitments and other market shaping mechanisms to incentivize innovations addressing pressing global challenges including, climate change, pandemic threats, and global health issues. MSA identifies promising opportunities, develops high-impact proposals, and engages with policymakers and funders. This position will be based in Washington, DC. The selected candidate might be a CGD employee hired under CGD's employment conditions, or a Dartmouth employee hired under their terms and conditions. Job Description The Research Assistant, will work with Professor Christopher Snyder (Dartmouth) and Professor Rachel Glennerster (CGD President), and other colleagues at the Market Shaping Accelerator to support the development and adoption of high-impact, market shaping proposals that will incentivize innovations that address climate change, pandemic threats, global health issues, and other pressing global challenges. The position will provide an opportunity to engage in a variety of tasks that provide preparation for graduate school and exposure to working with key policymakers, economists, and philanthropists. Predoctoral Fellows interact frequently with the faculty directors and work in a supportive environment with a small team. This role provides the opportunity to collaborate on papers, interact with economic experts, and contribute to market-shaping proposals. Responsibilities include, but are not limited to, the following: • 40% Economic appraisal and quantitative modeling (including cost-benefit analysis) of market shaping proposals, • microeconomic modeling and analysis, • Estimating the size of relevant markets, the potential benefits of new innovations and the potential size (cost) of the market shaping instruments, • Modeling and data analysis in Stata, R, and/or Python, • 25% Supporting analysis of policy challenges related to climate change, global health, and pandemic preparedness – including understanding the market dynamics and structure of key sectors/industries, • 10% Communication and coordination with relevant stakeholders, • Bachelor’s degree in Economics or related field, • Strong quantitative skills and experience with empirical research methods or microeconomic modeling, • Programming experience in at least one language (e.g., Stata, R, Python, or MATLAB), • Excellent analytical and critical-thinking skills, • Strong oral and written communication skills, • Advanced modeling experience and knowledge of multiple programming languages is desired (but not required), • Curiosity and interest in climate change, pandemic preparedness and global health, • Working Conditions, • Some domestic (and possible international) travel as required.Application Documents, • Resume/CV (required), • Cover Letter (required), • Writing Sample (required), • Transcripts (required), • Professional References Contact Information (3) (required) Closing date: October 12 at 11:59 pm ET. Salary range: $54,340 - $58,000. Pay commensurate with education, skillset, and experience. CGD offers a work environment that is collegial, rewarding, and rich with opportunities for intellectual and professional growth. The compensation package includes generous paid time off, a robust medical, vision and dental benefits with a modest employee contribution, employer retirement contribution, commuter benefits, and much more. Read about CGD's benefits package here. The organization is working hybrid with all staff required to be in the office at least three days per week. CGD is registered to employ staff living in DC, Maryland, or Virginia. Candidates must be able to live and work in one of these locations to be considered. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document upon hire. CGD is unable to sponsor work authorization for this position. CGD/E is an Equal Opportunity Employer, and celebrates fostering a collaborative, diverse, and inclusive work environment. All persons will be considered for employment regardless of race, color, creed, national origin, ancestry, gender, gender identity or expression, national origin, parental status, veteran status, marital status, disability, religious or political affiliation, age or sexual orientation. Powered by JazzHR oYXbeBLGsM

Job Description As a Help Desk Specialist, you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. We need someone who can operate with appreciable latitude in developing methodology and presenting solutions to problems. You contribute to deliverables and performance metrics where applicable. This position is 100% on-site. Requirements • Must possess a minimum of active TS/SCI and willingness to obtain a CI Poly., • Demonstrated experience serving customers who need technical assistance via phone or e-mail, troubleshooting, diagnosing, and resolving technical hardware and/or software issues, and providing quick resolution and customer service., • Demonstrated experience working help desk issues in a classified environment., • Excellent oral and written communication skills. Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. • Why ENS?, • Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS, • 401k Contribution from Day 1, • PTO + 11 Paid Federal Holidays, • Long & Short Term Disability Insurance, • Group Term Life Insurance, • Tuition, Certification & Professional Development Assistance, • Workers’ Compensation, • Relocation Assistance

Job Description Active Secret Clearance Required The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure and operational needs of the customer including hardware and software issues, desktops, peripherals, and end user issues. Responsibilities : • Identify and resolve issues related to desktop computer hardware, operating systems, and software applications for Windows desktops, • Troubleshoot problems and provide support for Microsoft applications such Outlook and Microsoft Office, • Assist with installing, moving, adding and/or changing (IMAC) desktops, laptops, printers, and other approved peripheral devices, • Standard computer images including Desktop Image, • Assist with centrally managing desktops, laptops, printers, and other network peripheral devices, • Provide quality customer service and support for designated equipment, • Respond to telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation, • Ensure all time reporting and other required reports are accurate and submitted on time, • Ensure on-going maintenance and development of positive customer relationships with end-users, • Bachelor’s degree or certification in IT related field, • 5+ years of relevant work experience, • Prior IT Operations support experience with a blend of application, hardware, and networking support, including providing support via phone (call center), • Relevant certifications such as CompTIA A+, Network+, or Security+; HDI; Microsoft certifications including MCSA, MCP, MCSE or similar certifications desired, • Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus, • Azure VDI, Citrix experience preferred, • Excellent organizational and communications skills, • US Citizenship necessary Paid vacation 11 paid federal holidays Company paid STD, LTD, and group life insurance Medical, dental, and vision insurance 401K with company match Optional insurance policies (hospital indemnity, accident, dependent care, FSA, HSA)

Job Description Position Summary This is an ONSITE position located in Washington D.C. NCC is seeking a Service Desk Manager for an upcoming government contract to lead a team of frontline support professionals, providing daily supervision and guidance to ensure efficient and effective service desk operations. Key Areas of Responsibility • Oversee the daily operations of the Service Desk to ensure that support requests for assistance are handled promptly and effectively., • Manage the preparation and distribution of all Service Desk- related deliverables, including reports, knowledge base articles, and training materials., • Maintain the Service Desk's knowledge base, ensuring that it is accurate, up-to- date, and readily accessible to both support agents and end users., • Manage the Service Desk team, including staffing levels, recruitment, training, and performance management to meet workloads and contractual service levels., • Oversee the service desk queues within the ticket tracking system (ServiceNow), including report generation, workflow management, and data integrity., • Continuously monitor and report on Service Desk performance., • Identify and implement improvements to Service Desk processes and procedures to enhance efficiency and customer satisfaction., • Associates degree or equivalent experience., • At least 5 years’ experience managing an IT service desk., • Strong demonstrated leadership abilities., • Experience researching and developing employee training and performance improvement plans., • Strong working knowledge of desktop and laptop hardware and peripherals, • Strong knowledge of Windows 10, and OSX operating systems and common office applications., • Experience using an issue tracking system to record, monitor, and document trouble items and work requests (e.g., ServiceNow)., • Excellent proven written and verbal communication skills., • Strong problem solving and research skills., • COMPTIA A+ certification, • Information Technology Infrastructure Library (ITIL) v4 Foundations certification. NCC provides reasonable accommodations to qualified individuals with disabilities. If you are an applicant that requires a reasonable accommodation, please email us at . Please reference the position in your email. NCC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristic. E-Verify Employer. VEVRAA Federal Contractor.

Job Description T-Rex is seeking a Service Desk Tier 1 Support Specialist to join the Process and Tools (P&T) team, supporting the PEO Defense Healthcare Management System (DHMS). The PEO DHMS is transforming the delivery of health care and advance data sharing through a modernized electronic health record for service members, veterans, and their families. The Workforce 3.0 program within DHMS is a managed solution that leverages innovative new processes, methods, and best-in-class methodologies from the private sector to enable the entire PEO DHMS workforce to deliver world-class technology. The DHMS systems provide important health IT capabilities to 9.6 million active military, their families, and their beneficiaries. This program supports management of technical deployments, field deployments, and technology training/adoption. Let's talk about how you can help make a difference! Responsibilities: • Operate the Process and Tools Support Desk, including monitoring support channels, capturing requests and providing Tier-1+ response within the SLA rules., • Develop and maintain usable and useful Dashboards, FAQs, and Job Aids for the delivery of superior service support., • Guide access requests through the approval process, • Gather information and requirements for enhancement requests, • Identify, troubleshoot, and resolve Tier 1 support requests. Escalate complex issues to Tier 2 support as needed, • Conduct periodic online support sessions allowing users a scheduled window to present and troubleshoot unique questions and utilization requests., • Work with the internal team to plan upgrades, adoption campaigns, and coordination of requests for enhancement., • Execute advanced reporting for Test and other workstreams. Participate in request review and prioritization working teams., • Support tools and access delivery workshops, forums, and Tiger Teams., • Engaging in Partner on-boarding coordination., • Keep internal documentation up to date as required by system changes., • Minimum 5 years of recent and relevant IT Service Desk experience., • Proven experience as an IT Service Desk Analyst or similar role in IT., • Sound understanding of IT Service Desk operations, computer systems (hardware/software), networks, etc., • Experience in analysis, implementation, and evaluation of IT systems and their specifications., • Experience using JIRA in support of Service Desk activities., • Risk Management experience., • Requirements gathering experience., • Ability to work independently as well as part of a larger team., • Bachelor's Degree preferred in Information Technology, Computer Science, Engineering, or another similar discipline., • Experience using ServiceNow and JIRA, • ITIL Knowledge, • Security+ Certification. Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $95,000 - $130,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.

Job Description Position Title: Advocacy Intern Department: Advocacy Reports to: Advocacy Manager Location: Preferred Washington, DC HQ (Hybrid-In on Wednesdays) Duration: 3–6 months Time Commitment: 15-20 hours per week / Monthly Stipend Offered Position Overview The Advocacy Intern will support the Syrian American Medical Society (SAMS) Foundation’s advocacy efforts related to Syria, with a particular emphasis on health policy and humanitarian issues. Based in Washington, DC, the intern will work closely with the Advocacy Manager to support research, policy tracking, and content development. This internship is designed to be both learning-oriented and execution-focused, providing hands-on exposure to humanitarian advocacy, policy analysis, and stakeholder engagement, while also requiring the intern to actively support and carry out core advocacy tasks in coordination with the Advocacy Manager. Key Responsibilities • Support and learn from desk-based research on U.S. policy toward Syria, health policy, donor priorities, and relevant regulatory developments by reviewing policy documents, public statements, and humanitarian analysis., • Track and synthesize updates from key stakeholders, including U.S. government agencies, Congress, UN agencies, donors, and humanitarian coordination forums, to support timely internal briefings and situational awareness., • Contribute to the preparation of background notes and reference materials used in policy briefs, briefing memos, and talking points, gaining exposure to advocacy and congressional briefing processes., • Support the drafting, formatting, and quality review of advocacy materials, working closely with the Advocacy Manager to ensure clarity, consistency, and alignment with SAMS messaging., • Maintain and update internal advocacy tracking tools (e.g. Engagement Tracker, Events Tracker) to document meetings, events, and outreach, and to support institutional learning and coordination. Qualifications • Currently enrolled in or recently graduated from a degree in public health, international relations, political science, public policy, or a related field., • Strong interest in humanitarian advocacy, health policy, and the Syria context., • Strong research and writing skills in Arabic and English, with the ability to summarize complex information clearly and concisely., • Good organizational skills and attention to detail., • Ability to work collaboratively in a team-based environment., • Familiarity with humanitarian or development organizations, or prior experience supporting research, events, or advocacy activities (academic, volunteer, or internship experience)., • Interest in policy analysis, humanitarian diplomacy, and civil society engagement. SAMS is committed to providing a workplace free from discrimination or harassment. We expect every member of the SAMS community to do their part to cultivate and maintain an environment where everyone can feel included and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.

Job Description Tier II Helpdesk Technician (TS/SCI Eligible) Position Location: Alexandria, VA LinTech is looking for a Tier II Helpdesk Technician to provide services to support an Important Government Customer. Job Description: The Technician shall provide phone and on-site support for headquarters personnel and phone/remote desktop support for the field offices. Support will cover a wide range of desktop hardware and software, common IT services, and specific applications on the Unclassified (NIPRNet), Classified (SIPRNet) & JWICS networks. Provide trouble call resolution in a knowledgeable, friendly and professional manner. Responsibilities: • Meet established service level metrics for call response, technical support, and customer service., • Input trouble calls into the OIG ticket tracking system. Ensure all relevant information is gathered and documented., • Resolve trouble calls; in person at the help desk, over phone, and/or through email., • Analyze and resolve trouble tickets utilizing tools such as remote desktop., • Escalate trouble tickets when required by service desk processes to Tier III, or appropriate team/individual., • Provide follow-up service to end-users to ensure that service provided by the Help Desk has addressed their needs in a timely and efficient manner., • Assign Trusted Agents (TA's) responsible for issuing alternate tokens to HQ personnel when required., • Fully document call resolution and ensure all notes are maintained in the ticket tracking system and Knowledge Base articles are published when applicable., • DoD Active TS/SCI Clearance, • IAT Level II certification or Higher LinTech Global is an award-winning, ISO 9001:2015 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. LinTech has received several recognitions, including rankings on "Top 50 Companies to Watch", Washington Technology's Annual "FAST 50", and Inc. 500's List of "Fastest Growing Private Companies". The LinTech Global team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions. Benefits Our robust benefits package includes Open Paid Time Off, Paid Holidays, Company-paid Life/AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more! EEO Statement LinTech Global, Inc. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need. All applicants will be considered for employment without attention to race, religion, color, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation and related medical conditions), marital status, genetic information (including characteristics and testing), gender, sexual orientation, gender identity or expression, military and veteran status, or any other status protected under federal, state, or local law in the locations where we operate. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources. The Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request. #DICE #LI-LM1 This role requires an active Top Secret Security Clearance, customer approval, and successful completion of a pre-employment background screening. Job Posted by ApplicantPro

Job DescriptionAs the Helpdesk Support (Senior) (NSGB) you will act as a model of customer service excellence to all organizational staff members for the government. You will be responsible for participating as part of a team of highly qualified professionals and interacting daily with the customer to ensure productivity and resolve IT issues that the end-users may have with existing desktops, laptops, software installation issues, and other critical needs. Further, you will participate in the planning and implementing key IT initiatives anticipated during this effort. Although this position resides in Naval Station Guantanamo Bay (NSGB), Cuba, there may be a requirement to travel to the NCR, occasionally. Highlights of Responsibilities: • Provide IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during business hours., • Provide IT support services and call triage, including First Call Resolution, Impact and Priority Based Incident Categorization., • Provide timely customer feedback, monitor/update assigned ticket status, and ensure warm hand-off and/or escalation., • Maintain a professional appearance and demeanor during duty hours, official travel, and when working with the user community., • Provide O&M support for desktop, laptop, and tablet information systems., • Image information systems using the government-provided operating system image, • Provide onboarding and provisioning of new accounts and deprecation for users departing the organization., • Submit tickets for all reported incidents, work orders, and service requests., • As required, provide surge support to NSGB Users participating in court hearings, trial activities, and other events., • Provide VTC support for scheduling, call setup, testing, and troubleshooting measures., • Facilitate mapping and troubleshooting user access to shared network resources., • Support computer peripheral device requests, installation, and troubleshooting IAW established policies and procedures., • Support software requests, installation, and troubleshooting IAW established policies and procedures., • Support mobile device requests, issuance, accountability, troubleshooting, and retrieval of IAW government-approved processes., • Provide PKI Trusted Agent (TA) support; this includes but is not limited to; submitting new token requests, retrieving, issuing tokens, and the collection/turn-in of returned/expired tokens IAW established policies and procedures., • Provide Voice Over Internet Protocol (VOIP) and Secure VOIP troubleshooting. This includes port activation requests, connectivity, and trouble ticket submission., • Troubleshoot all information system hardware line replaceable units (LRU)., • Provide maintenance and support for local/networked printers, scanners, digital senders, and other multi-function devices. The contractor will procure replacement parts (e.g. Fuser) and other consumables (e.g. Toner) on a cost-reimbursable basis as required., • Provide transportation, delivery, and setup of IT assets throughout the NCR and NSGB. The Government will provide transportation to Guantanamo Bay, Cuba and for shipment of IT assets. Transportation, delivery, and setup of IT assets throughout Guantanamo Bay, Cuba, will require the contractor to use Government vehicles in NSGB and to sign an indemnity agreement., • As requested, provide desk-side training to the end user for standard software and equipment issues. Desk-side training includes but is not limited to software and equipment demonstration, tri-fold brochures and quick start guides, and demonstration of links to online and web-based IT training., • Will utilize Government approved tools to accurately report, document, administer, and resolve customer issues., • Develop performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to team members on customer service, communication, and technical skills, to enhance the quality of support delivered., • Utilize ITIL best practices to enhance and optimize the services provided to end users., • Manage the implementation of an enterprise knowledge base and knowledge management best practices., • Coordinate with IT support teams to resolve customer incidents/problems, fulfill service requests, and institute continuous improvement initiatives and methods., • Resolve customer issues effectively or escalate them to appropriate support tiers., • Work with management in assessing staff performance/reviews/changes., • Assist in the professional and technical development of the teamRequirements:, • Shall possess a TOP SECRET w/ SCI Eligible security clearance, • Strong customer service orientation., • Proven analytical and problem-solving abilities., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Good written, oral, and interpersonal communication skills., • Ability to conduct research into PC and software issues and products as required., • Ability to present ideas in business-friendly and user-friendly language., • Highly self-motivated and directed., • Keen attention to detail., • Bachelor’s in Engineering, Computer Science or other related fields, • Bachelors with 6 years of experience, or a Master's with 4 years of experience.Required Certifications:, • DoD8570.01M IAT Level II (one of the following):, • CCNA Security,, • CySA+,, • GICSP,, • GSEC,, • SSCP,, • CND, or, • Security + CE, • HDI or A+ related certifications relevant to personnel roles/responsibilitiesPreferred Certification:, • DoD8570.01M IAT Level III (one of the following):, • CASP+ CE, • CCNP Security, • CISA, • CISSP (or Associate), • GCED, • GCIH, • CCSP, • VCP (VMware Certified Professional – Data Center Virtualization or End User Computing) This position requires the ability to perform the below essential functions: • Sitting for long periods, • Standing for long periods, • Ambulate throughout an office, • Stoop, kneel, crouch, or crawl as required A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance Tenhh0yJx8

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job DescriptionAs the Helpdesk Support (Senior) (NCR), you will act as a model of customer service excellence to all organizational staff members. You will participate in a team of highly qualified professionals and interact daily with the customer to ensure productivity and resolve IT issues that the end-users may have with existing desktops, laptops, software installation issues, and other critical needs. Further, you will participate in the planning and implementing key IT initiatives anticipated during this effort. Although this position resides in the NCR, there may be a requirement to travel to Naval Station Guantanamo Bay (NSGB) occasionally. Highlights of Responsibilities: • Provide IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during business hours., • Provide IT support services and call triage, including First Call Resolution, Impact and Priority Based Incident Categorization., • Provide timely customer feedback, monitor/update assigned ticket status, and ensure warm hand-off and/or escalation., • Provide O&M support for desktop, laptop, and mobile information systems is all security domains. Note that you will maintain and manage the SAP system devices and their secure holding devices for this location., • Image information systems using the government-provided operating system image., • Participate in the planning and implementation of all initiatives for improving IT systems and domains. You will be the subject matter expert for all TJ/OCA operations, processes and IT device requirements for the J6 and the IT Team., • Provide onboarding and provisioning support of new accounts and IT devices; and access removal and materiel return for users departing the organization., • Submit tickets for all reported incidents, work orders, and service requests. Assist end users with ticket submission and resolution as assigned or accountable., • As required, provide surge support to NSGB for Users participating in court hearings, trial activities, and other events., • Provide VTC support for scheduling, call setup, testing, and troubleshooting measures., • Facilitate mapping and troubleshooting user access to shared network resources., • Support computer peripheral device requests, installation, and troubleshooting IAW established policies and procedures., • Support software requests, installation, and troubleshooting IAW established policies and procedures., • Support mobile device requests, issuance, accountability, troubleshooting, and retrieval of IAW government-approved processes., • Provide PKI Trusted Agent (TA) support; this includes but is not limited to; submitting new token requests, retrieving, issuing tokens, and the collection/turn-in of returned/expired tokens IAW established policies and procedures., • Provide Voice Over Internet Protocol (VOIP) and Secure VOIP troubleshooting., • Submit port activation requests, connectivity, and trouble ticket submission., • Troubleshoot all information system hardware line replaceable units (LRU)., • Provide maintenance and support for local/networked printers, scanners, digital senders, and other multi-function devices., • Provide transportation, delivery, and setup of IT assets throughout the NCR and NSGB. The Government will provide transportation to Guantanamo Bay, Cuba and for shipment of IT assets. Transportation, delivery, and setup of IT assets throughout NSGB and the NCR will require the contractor to use Government vehicles and to sign an indemnity agreement., • As requested, provide desk-side training to the end user for standard software and equipment issues. Desk-side training includes but is not limited to software and equipment demonstration, tri-fold brochures and quick start guides, and demonstration of links to online and web-based IT training., • Will utilize Government approved tools to accurately report, document, administer, and resolve customer issues., • Develop performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to team members on customer service, communication, and technical skills, to enhance the quality of support delivered., • Utilize ITIL best practices to enhance and optimize the services provided to end users., • Use the enterprise knowledge base and knowledge management systems (Sharepoint)., • Coordinate with support teams to resolve customer incidents/problems, fulfill service requests, and institute continuous improvement initiatives and methods., • Resolve customer issues effectively or escalate them to appropriate support tiers., • Work with management in assessing staff performance/reviews/changes., • Assist in the professional and technical development of the team, • Shall possess a TOP SECRET w/ SCI Eligible security clearance, • Strong customer service orientation., • Proven analytical and problem-solving abilities., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Good written, oral, and interpersonal communication skills., • Ability to conduct research into PC and software issues and products as required., • Ability to present ideas in business-friendly and user-friendly language., • Highly self-motivated and directed., • Keen attention to detail., • Bachelor's in engineering, Computer Science, or other related fields., • Bachelor's with 6-8 years of experience, or a Master's with 4-6 years of experience.Required Certifications:, • DoD8570.01M IAT Level II (one of the following):, • CCNA Security, • CySA+, • GICSP, • GSEC, • SSCP, • CND, or, • Security + CEPreferred Certification:, • HDI, A+, ITIL, MCSA/MCSE or related certifications relevant to this position’s roles/responsibilities, • DoD8570.01M IAT Level III (one of the following):, • CASP+ CE, • CCNP Security, • CISA, • CISSP (or Associate), • GCED, • GCIH, • CCSP A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance 2utxo2KDQf

Job Description Company Overview: The Center for International Private Enterprise (CIPE) strengthens democracy around the world through private enterprise and market-oriented reform. CIPE is one of the four core institutes of the National Endowment for Democracy and is an affiliate of the U.S. Chamber of Commerce. Since 1983, CIPE has worked with business leaders, policymakers, and civil society to build the institutions vital to a democratic society. CIPE’s key program areas include Enterprise Ecosystems, Democratic Governance, Business Advocacy, Anti-Corruption & Ethics and Trade. Position: IT Specialist Reports to: Director, Information Technology Scope: We are looking for a Washington, DC based IT Support Specialist will provide quality and reliable IT support and play a key role in supporting the effective delivery of IT services at CIPE. The IT Support Specialist leads helpdesk support and enhances IT systems to meet the business and operational needs of the organization. The Support Specialist will work with a blended team of employees and 3rd party service providers. General Responsibilities • Monitor daily IT help desk requests from business users, coordinate with CIPE’s managed service provider (MSP), and ensure fulfilment. Lead weekly meetings with MSP, analyze metrics, and ensure SLAs are met., • Onboard and offboard employees. Train new hires., • Provide basic AV technical support for daily operational meetings/events held onsite at CIPE DC Office in conference rooms/huddle spaces., • Train business users on how to use AV for everyday meetings., • Provide support for hoteling software to reserve office spaces and conference rooms., • Conduct routine and preventive maintenance of AV equipment by collaborating with AV support vendor., • Collaborate with stakeholders to understand needs and process inefficiencies and recommend solutions for improvements., • Develop training plans and conduct training for staff. Create IT guides/reference documents for business users., • Develop and maintain SOPs. Research device models and develop equipment standards., • Procure IT equipment, laptops, and peripherals following CIPE’s procurement guidelines. Research vendors, obtain RFQ/RFIs quotes, develop price analysis, and order equipment., • Track hardware and software systems inventory and replenish based on refresh cycle., • Lead small to mid-size projects, monitor schedule, conduct testing, train users, and plan for roll-out, • Contribute to large scale IT enterprise-wide initiatives., • Perform periodic checks of systems access controls and documents for Audits., • Troubleshooting (issues such as LAN, Wi-Fi, PCs, etc.) and some hands-on systems administration., • Develop documentation related to configurations, processes/workflows, and integrations., • Perform admin tasks such as entries in Financials systems, ensure payments are processed., • Responds to critical incidents as required, • Education:, • Bachelor’s Degree BA/BS, • CompTIA A+, ITIL certifications preferred, • Experience:, • 3-4 years’ experience in help desk and information systems, • Proficient in Microsoft applications O365 Apps, Azure, and Windows, • Knowledge, Skills, or Abilities:, • Understanding of Cloud technology, • Understanding of IT systems lifecycle, • Experience in procuring and managing external vendors, • Experience in managing small to medium sized projects, • Strong customer service skills to resolve issues professionally and support stakeholder needs, • Strong analytical and problem-solving skills, • Ability to take initiative and work independently balancing multiple assignments, • Excellent verbal and written communication skills, • Team player able to work with diverse teams and stakeholders across multiple time zones, • Proficient in Microsoft applications O365 Apps, Azure, and Windows Benefits and Perks Competitive Benefits including medical, dental, vision, short & long-term disability, flexible spending, paid family leave, life insurance, 401(k), commuter benefits, telework, and more! Employee events including Company Picnic, Health & Wellness Fair, Holiday Party and lots of fun in between! CIPE offers a salary competitive with other international non-governmental organizations and an excellent benefits package. Applicants must be legally able to work in the United States; CIPE is unable to sponsor employees for work visas. Applications will be accepted and interviews will be conducted on an ongoing basis until the position is filled. Only candidates selected for an interview will be contacted. No phone calls, please. Powered by JazzHR eMPTVCQZhk

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Job Description Job Summary: We are seeking passionate, friendly, and customer service-oriented team members to join our Community Concierge team! The Community Concierge will assist members & guests with a variety of services from daily check-in, member services, and securing reservations for onsite club amenities. Duties/Responsibilities: • Checking in members and accompanying guest(s), • Assist in the new member onboarding process by entering new members into all required systems., • Assist members in the day-to-day use of the club including conference room reservation and booking inquires, • Monitor and respond to emails from members and potential members, • Give tours of the club to prospective members, • Troubleshooting app, conference room, and event usage errors, • Complete membership call lists to promote club events and promotions, • Construct and manage mass emails, • Troubleshooting A/V for members and guests, • Oversee the aesthetics and upkeep of the club, • Discuss the club according to brand standards, • Content curation of digital marketing and signage as it pertains to entertainment throughout the club, • Reaching out to members and gauging feedback regarding club experience and satisfaction, and general wellness of the members, • Develops and maintains relationships to fulfill the needs of members, guests, or employees., • Sorting and distributing communications & incoming mail, • Excellent verbal and written communication skills., • Proficient in Microsoft Office Suite or related software., • Excellent problem-solving and critical thinking skills., • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment, • Must have a positive attitude with the ability to remain flexible and patient., • Excellent organizational and multitasking skills., • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. The Gathering Spot is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Powered by JazzHR jmL4zVK3M5