Sales Specialist
16 hours ago
Piscataway
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. • We love all pets like our own, • We're the future of the pet industry, • We're here to improve lives, • We drive outstanding results together As a Senior Sales Associate, you play a key role in delivering exceptional experiences for pets and pet parents while supporting the success of the Pet Care Center. In this role, you go beyond day-to-day selling by serving as a mentor, role model, and trusted partner on the sales floor. You support store operations, assist leadership as needed, and help develop newer associates, all while delivering knowledgeable, compassionate service rooted in a passion for pets. What You'll Do Pet First • Promote the health, safety, and proper care of all animals in accordance with Petco policies and standards., • Share accurate pet care, nutrition, and product knowledge to help customers make informed decisions., • Greet customers and deliver friendly, solution-focused service that builds trust and loyalty., • Lead by example by demonstrating strong selling behaviors and exceptional customer service., • Mentor and support new and junior associates, reinforcing best practices and store standards., • Assist customers in selecting products and services that best meet their pets' needs., • Process sales, returns, and exchanges accurately and efficiently., • Support merchandising and inventory activities, including restocking, recovery, and presentation., • Assist with opening and closing procedures as assigned., • Support store leadership with operational tasks and special projects. Customer Experience & Sales • Deliver consistent, knowledgeable, and compassionate service., • Educate customers on promotions, services, and loyalty programs., • Maintain store cleanliness, organization, and visual standards., • Monitor inventory levels and assist with replenishment., • Mentor and train new associates on policies, procedures, and service expectations., • Act as a floor leader when needed, supporting workflow and customer experience., • Customers feel welcomed, supported, and confident in their purchases., • New associates are well-trained and supported., • The sales floor is clean, organized, and well-stocked. Experience & Skills • 1+ years of retail experience, preferably in a specialty retail environment., • Passion for animals and knowledge of pet care preferred., • Strong communication, interpersonal, and customer service skills., • Proven ability to multitask and thrive in a fast-paced environment., • Strong problem-solving skills and professionalism in handling customer concerns. This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor. • The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting., • Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds., • Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions., • Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals. Why You'll Love It Here • Purpose-driven work that makes a difference for pets and people., • Opportunities to build leadership skills and grow your career., • A collaborative, inclusive team culture. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $17.00 - $25.00 Starting Rate: $17.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu: