Logistics Administrator
4 days ago
Charlotte
Essential Job Functions International Freight & Imports Experience Is Required Ocean Freight Management: • Coordinate inbound international shipments, primarily via ocean and rail, from global suppliers., • Plan and organize the movement of goods from origin to destination, selecting optimal shipping routes and carriers based on timing, cost, and service quality., • Oversee container consolidation, sailing schedules, transloading, drayage, and port operations to ensure efficiency., • Track and report shipment progress; proactively address delays, port congestion, and missed transshipments. Documentation Management: • Ensure the accurate and timely preparation of all international shipping documents, including bills of lading, commercial invoices, packing lists, and shipping manifests., • Collaborate with customs brokers to ensure smooth customs clearance and delivery timelines., • Regulatory Compliance:, • Maintain up-to-date knowledge of import/export regulations, Incoterms, and U.S. Customs compliance., • Ensure all shipments adhere to international trade regulations, including tariffs, duties, embargoes, and FTZ requirements., • Carrier and Vendor Management:, • Develop and maintain strong relationships with ocean carriers, freight forwarders, and customs brokers., • Negotiate competitive rates and service contracts, benchmark pricing, and manage performance KPIs. Shipment Tracking & Communication: • Monitor cargo movement from foreign origin through final delivery., • Provide updates to internal teams and customers regarding ETAs, delays, or changes., • Set up systems to ensure visibility and proactive communication. Cost Optimization: • Analyze and reduce landed costs by optimizing container loads, Incoterms, and carrier selection., • Collaborate with Finance and Purchasing on freight budgeting, cost allocation, and invoice auditing. Issue Resolution & Process Improvement: • Troubleshoot and resolve shipping delays, damages, or misroutes in real-time., • Identify inefficiencies in the import process and implement best practices for continuous improvement. Customer Support: • Serve as a point of contact for freight-related inquiries from customers, suppliers, and internal teams., • Provide accurate delivery timelines and support customer satisfaction goals. Warehouse Transfers & Inventory Movement • Schedule and track warehouse transfers to maintain stock balance and support order demand., • Coordinate with warehouse teams to align shipment schedules and reduce backorders., • Ensure accurate documentation and system recordkeeping for all inventory movements. Customer Order Fulfillment • Manage outbound order shipping and ensure timely, accurate deliveries., • Build multi-stop truck routes to reduce freight costs and improve efficiency., • Monitor outbound carrier performance, service levels, and customer satisfaction. Transportation & Cost Optimization • Evaluate and select FTL/LTL carriers based on price, reliability, and timeliness., • Negotiate rates and implement cost-saving initiatives such as load consolidation and backhauls., • Develop and report on freight KPIs such as on-time delivery, cost per mile, and lead time reduction. Sales Support & Inside Sales • Drive Retail product sales through proactive call-outs, upselling, and account support., • Assist Outside Sales in meeting revenue objectives and strategic territory development., • Update ERP systems with accurate customer, order, and freight details., • Participate in sales planning meetings and maintain communication with key accounts., • Generate new leads and maintain positive distributor relationships. Knowledge, Skills, and Abilities Logistics & Supply Chain Knowledge: • Strong understanding of international shipping, ocean freight, customs compliance, and transportation planning. Analytical Skills: • Ability to analyze freight spend, carrier performance, and logistics metrics to inform decision-making., • Communication & Interpersonal Skills:, • Effective communicator across teams, vendors, and customers; strong negotiation skills., • Organizational & Planning Skills:, • Ability to prioritize, manage multiple projects, and execute under deadlines., • Problem-Solving:, • Proactive in identifying shipping and logistics challenges and implementing sustainable solutions. Education and Experience • Bachelor’s degree or equivalent experience in logistics, international trade, or inside sales., • Minimum of 3 years’ experience in international logistics or freight coordination, with a strong focus on ocean freight., • Familiarity with ERP and TMS systems, customs documentation, and Incoterms., • Experience working with distributors, architects, or contractors preferred. Ability to Commute: • Charlotte, NC 28277 (Required), • Work Location: In person