Trabajos online customer service en Glendale, Arizona - Page 6Crear alertas

Job Description At Swig, we’re all about fun, energy, and giving our customers an unforgettable experience. You’ll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you’ll be part of a team that treats every customer like family. As Assistant Manager, you’ll play a key role in ensuring the store operates smoothly, efficiently, and according to Swig’s high standards. If you’re passionate about leadership, teamwork, and delivering an exceptional experience, we want you to join our team! How You’ll Make an Impact: • Oversee day-to-day restaurant operations, ensuring Swig’s standards are met in both FOH and BOH, • Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success., • Act as the primary point of contact for customer service and manage online reviews., • Drive sales growth and manage labor costs to improve profitability., • Monitor and optimize operational efficiency, including prep, stocking, and staging., • Adjust staffing schedules to ensure adequate coverage and manage labor costs., • Assist with weekly reports, inventory management, and operational documentation., • Uphold company values, enforce policies, and maintain a safe, clean, and organized environment., • Complete store checklists, manage deposits, and ensure smooth operations., • Stock, prep, and rotate food, supplies, and chemicals for smooth service., • Craft quality drinks and food by following Swig’s procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience, • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You’ll Bring to the Role: • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time. Swig is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, or veteran status. We use eVerify to confirm U.S. Employment eligibility.

Job Description Assistant General Manager Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you’ll be leading a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You’ll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions—and help them to choose our wireless products and services. Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today! We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it's done. You will coach them one on one and motivate them to reach the next level of performance. You will also be responsible for some daily operational tasks and will lead your team when the General Manager is away. • Leading your team by resolving customer issues and assisting with customer transactions., • Taking direction from store leader on day-to-day operations., • Setting and sharing daily/weekly/monthly goals with sales teams., • Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic., • Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments., • Running store operations – analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality., • Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store., • Leading store merchandising and planogram compliance in accordance with company expectations., • Completing store opening and closing activities., • Collective responsibility on attaining store targets daily/weekly/monthly. Here is what we can offer you in exchange for your world-class work: • Paid Training, • Premium Health, Dental, and Vision Insurance, • Paid Maternity Leave, • 401K Match, • Tuition Reimbursement, • 50% off Verizon Service, • VNation Disaster Relief, • Referral Bonus, • Frequent Contests, • Career Advancement Opportunities, • A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy. From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more! Compensation: We are proud that our Assistant General Managers make a national average annual salary of $43,000 to $67,000, combining a base hourly rate of $16.70 plus uncapped commission. What we are looking for... You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You’re open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you’ve succeeded when your team is delivering. You will need to have: • Background in customer service within the retail, restaurant, or wireless industry preferred, • 1-2 years of experience in a Customer Service or leadership role, • Management experience in a commissions-based sales environment., • Proven track record of achieving challenging team and individual sales goals., • Balanced multiple opposing priorities in a multifaceted environment., • Set goals, evaluated performance, and developed a high performing team., • Basic interview skills and enhanced staffing knowledge., • High school diploma or GED., • One or more years of customer service, preferably in a retail or sales environment., • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods., • At least 18 years of age, • Ability to lift ten pounds. All Assistant General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. All Dual General Managers are required to attend and successfully complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you’re selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.

Job DescriptionFull job description Looking for a position that truly makes a difference while working in a fun, unique and variable work environment? At Caring Transitions, we help Seniors and their families with the life transition of moving from the family home to simpler and safer living situations. Come be part of a feel-good job while having fun! Job Title: Team Lead Job Category: Supervisor/Key Holder Job Description: The applicant's primary responsibilities include (but are not limited to); the opportunity to train and supervise team members; develop and mentor the team through flawless planning and execution of Online Auctions/Estate Sales/Packing/Unpacking/Clean Outs; monitor and reinforce company guidelines, policies and procedures on a daily basis as well as performing these activities. Job Pay: $18 - $23/hr. Roles and Responsibilities: • Create a welcoming and warm work environment, demonstrate a drive for results and going above and beyond in service of the client with minimal supervision, • Ensure all tools and supplies are properly maintained, replaced and reach each job site, • Lead the Team in the organizing and sorting of household items for distribution, liquidation, donation, resettle and move, • The accurate and immediate reporting of all incidents and/or accidents to the Owner, • Monitor/reinforce safety procedures, assisting in maximizing sales and profit goals while leading by example, • Works with and supports the Owner to ensure projects are run with precision and efficiency from start to finish, • Report project progress to Owner daily using email or Project Management Software, • Other responsibilities as neededQualifications & Skills:, • High School diploma or equivalent training required, • Minimum of one year Supervisory experience preferred, • Ability to lead and manage a team in a fast-paced and unique work environment, • Excellent problem solving and decision-making skills, • Outstanding customer service, organizational, written, verbal and communication skills are requirements of this role, • Working knowledge of Microsoft Windows, including Word, Excel and PowerPointPhysical/Environmental Requirements:, • Frequent lifting, moving, climbing occasionally, transporting, placing and removing household items for staging, liquidation, donation and resettling XDmcc5JNtB

Job Description We're seeking a motivated, detail-oriented Travel Agent Specialist to join our team. In this fully remote role you'll craft memorable travel experiences for clients everything from weekend getaways to once-in-a-lifetime vacations while enjoying the flexibility to work from home. Why this role stands out Join a supportive, professional team where your planning skills and customer focus make a real difference. You'll receive training, use industry tools, and have opportunities to develop specialty expertise in areas like family travel, luxury escapes, cruises, and group travel. Key responsibilities • Consult with clients to capture travel preferences, needs and budgets; manage multiple client requests with professionalism and empathy., • Research destinations, accommodations, transport options, activities and local requirements to create safe, practical recommendations., • Design and present clear, customized itineraries that meet client objectives., • Coordinate and confirm bookings for flights, hotels, cruises, tours and car rentals; maintain accurate booking records., • Provide timely, proactive support before, during and after travel including problem resolution and itinerary adjustments as needed., • Monitor industry updates, travel advisories and supplier policies to ensure compliant and current guidance.Qualifications, • Strong communication and customer service skills (written and verbal)., • Excellent organization, research ability and attention to detail., • Proven problem-solving skills and a client-focused approach., • Comfortable working independently in a remote environment and managing time effectively., • Previous experience in travel, hospitality, or customer service is an advantage but not required., • Familiarity with online travel booking tools/platforms is a plus.What we offer, • Flexible, fully remote work arrangement., • Structured onboarding and ongoing professional training., • Access to a broad network of travel suppliers and planning resources., • Clear pathways to specialize and grow within the company (e.g., family travel, luxury, cruises, honeymoons).

Job Description At Swig, we’re all about fun, energy, and giving our customers an unforgettable experience. You’ll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you’ll be part of a team that treats every customer like family. As Assistant Manager, you’ll play a key role in ensuring the store operates smoothly, efficiently, and according to Swig’s high standards. If you’re passionate about leadership, teamwork, and delivering an exceptional experience, we want you to join our team! How You’ll Make an Impact: • Oversee day-to-day restaurant operations, ensuring Swig’s standards are met in both FOH and BOH, • Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success., • Act as the primary point of contact for customer service and manage online reviews., • Drive sales growth and manage labor costs to improve profitability., • Monitor and optimize operational efficiency, including prep, stocking, and staging., • Adjust staffing schedules to ensure adequate coverage and manage labor costs., • Assist with weekly reports, inventory management, and operational documentation., • Uphold company values, enforce policies, and maintain a safe, clean, and organized environment., • Complete store checklists, manage deposits, and ensure smooth operations., • Stock, prep, and rotate food, supplies, and chemicals for smooth service., • Craft quality drinks and food by following Swig’s procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience, • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You’ll Bring to the Role: • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Earn up to $14-17/hr (this includes tips!), • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time. Swig is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, or veteran status. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionBenefits: • Roth IRA, • Fully remote position - work from the comfort of your own home, • Bonus based on performance, • Flexible schedule, • Opportunity for advancement, • Paid time off Are you a licensed insurance professional looking for a new opportunity to grow your career in a fully remote role? Our Allstate insurance agency is seeking motivated and driven individuals to join our team as Remote Insurance Sales Specialists. This position offers the flexibility to work from home while helping clients protect what matters most. Position Overview: As a Insurance Account Manager, you will be responsible for generating new business by selling Allstate's suite of insurance products. Your primary focus will be on building strong relationships with clients, understanding their needs, and providing tailored insurance solutions. This role is sales-driven with a base salary plus commission, giving you the opportunity to earn based on your performance. Key Responsibilities: • Generate and close leads through outbound calls, referrals, and marketing campaigns., • Provide exceptional customer service and maintain client relationships., • Educate clients on available insurance products to meet their needs., • Meet and exceed sales targets., • Ensure compliance with all insurance standards and guidelines.Qualifications:, • Active Property and Casualty (P&C) or Life and Health (L&H) insurance license required., • Proven track record of success in insurance sales., • Excellent communication and interpersonal skills., • Self-motivated with the ability to work independently., • Strong organizational and time management skills., • Proficiency with technology and online sales platforms.If you're ready to take your insurance sales career to the next level and thrive in a remote work environment, apply today! This is a remote position.

Job Description DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities • Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services, • Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities, • Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training, • Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges, • You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client, • Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount, • Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge, • Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders, • Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise, • Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes, • Demonstrate and transfer knowledge through all partner contacts, • Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management, • Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system, • Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment, • Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager, • Training, • Must be comfortable with 1:1 and classroom-style training, • Operational, • Sales, • Motivation teams, sales reps, • Developing sales skills via action plans, • Motivating and driving others, • Evaluating teams and analyzing data to identify opportunities and build improvement plans, • Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful, • Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology, • Ability to thrive in an entrepreneurial, unstructured work environment, • Effective communication, analytical, and presentation skills, • Ability to work flexible hours to participate in evening, weekend, and holiday events, • MS Word, Excel, and PowerPoint, • Experience working with and meeting quotas, • Operational understanding of basic retail business and practices a plus, • Working knowledge of the wireless industry and technology is a plus Schedule • Workweek, • In the field 4-5 days per week including weekends, • Expected to travel 3 weeks per month, • Each month you will work from the home office for 1 week, • Flexible in maintaining client and partner needs, • 50-75%, • Uncapped earning potential, • Earn up to 80K annually!, • Bonus opportunities, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching, • Paid vacation, personal/sick days, and bereavement time, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job Description Join Our Team as an IT Support Specialist! American Dental Companies is a rapidly growing, doctor-owned dental group dedicated to providing exceptional care to patients across multiple locations. We pride ourselves on fostering a collaborative, supportive, and professional environment where team members can grow, make an impact, and be part of a company that values integrity, innovation, and patient-focused care. Role Overview: American Dental Companies is seeking a dedicated IT Support Specialist - Helpdesk & Dental Systems to provide frontline technical support for our employees and clinics. This role will be the first point of contact for troubleshooting tickets, resolving hardware/software issues, and ensuring smooth operation of both general IT systems and dental-practice-management applications and devices. You'll play a critical role in supporting our practices across multiple locations, ensuring doctors and clinical staff can focus on patient care without technical interruptions. Key Responsibilities: Helpdesk & General IT Support • Serve as the first point of contact for employees via ticketing system, phone, remote or onsite., • Provide Tier 1/Tier 2 troubleshooting for hardware (PCs, laptops, printers, network devices) and software applications., • Manage and support all Microsoft 365 services (Exchange Online, Teams, OneDrive, SharePoint, Intune)., • Work on the Intune device enrollment office by office., • Escalate complex issues to senior IT team members when necessary., • Provide frontline support for Denticon practice management system., • Provide frontline support for Apteryx/XVWeb imaging system., • Troubleshoot Denticon user issues, integrations, and workflow problems., • Support dental devices integrated with Denticon and Apteryx/XVWeb, including but not limited to:, • Sensors (Dexis, Jazz, Dentimax, Schick, XDR, Rex, etc.), • Intraoral (IO) cameras, • CBCT / Panoramic imaging systems, • Provide hands-on technical support in offices when required., • Assist with new device setups, system rollouts, and IT hardware installations., • Audit and document existing networking infrastructure across the existing and new ADC offices., • Oversee physical infrastructure upgrades (cabling, racks, switches, access points, security devices)., • At least 2 years of IT support / helpdesk experience (healthcare/dental IT strongly preferred)., • Hands-on experience with ticketing systems., • Familiarity with practice management systems (Denticon preferred)., • Familiarity with imaging systems (Apteryx/XVWeb preferred)., • Experience with dental imaging devices and integration workflows a plus., • Strong knowledge of Windows environments, device drivers, and networking basics., • CompTIA A+, Network+, Microsoft 365 or equivalent.

Job DescriptionAbout PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates, creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. --- About the Role The Senior IT Helpdesk Specialist serves as the primary escalation point for complex technical issues, ensuring timely resolution and exceptional customer service. This role involves advanced troubleshooting, mentoring junior technicians, and improving IT processes. The specialist will manage hardware, software, and network-related issues across Windows and macOS platforms, iOS and Android devices, and Office 365 services, ensuring minimal downtime and optimal system performance. This is a hybrid role based at our downtown Phoenix office. Key Responsibilities Advanced Technical Support • Diagnose and resolve complex hardware, software, and network issues for Mac and PC systems, as well as iOS and Android devices, both remotely and on-site., • Handle escalated tickets from Level 1 and Level 2 support teams. System Administration & Tools • Manage user accounts, permissions, and security settings in Office 365 and Active Directory., • Administer and support Jira Service Management for ticketing and workflow., • Manage Apple Business Manager for macOS and iOS device enrollment and provisioning., • Configure and maintain Microsoft Intune for device management and compliance across Windows, macOS, iOS, and Android. Office 365 Support • Provide advanced support for Microsoft 365 apps and services (Exchange Online, Teams, SharePoint, OneDrive)., • Assist with mailbox management, distribution lists, and security policies. Process & Documentation • Maintain accurate records in the ticketing system, documenting resolutions and best practices., • Develop and update knowledge base articles and technical documentation for cross-platform and Office 365 support. Collaboration & Mentorship • Provide guidance and training to junior helpdesk staff., • Collaborate with infrastructure, security, and application teams to resolve systemic issues. Continuous Improvement • Identify recurring issues and recommend process or technology improvements., • Bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience). Experience • 4–6 years in IT helpdesk or technical support roles, with at least 2 years in a senior or escalation capacity. Technical Skills: • Strong knowledge of Windows and macOS environments, Office 365 administration, and networking fundamentals., • Proficiency with Jira Service Management, Apple Business Manager, and Microsoft Intune., • Experience supporting iOS and Android mobile devices., • Familiarity with security best practices and endpoint protection tools. Certifications (Preferred) • CompTIA A+, Network+, Security+, or Microsoft Certified: Modern Desktop Administrator Associate., • Apple Certified Support Professional (ACSP) or equivalent is a plus. Soft Skills • Excellent problem-solving, communication, and organizational skills., • Robust benefit package that includes medical, dental, and vision that start on date of hire., • Paid Time Off, to include vacation, sick, holidays, and floating holidays., • 401(k) plan with employer match., • Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships)., • Tuition Reimbursement Program., • Voluntary benefits, to include but not limited to Legal and Pet Discounts., • Employee Assistance Program (available at no cost to you)., • Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees., • Community Give-Back initiatives., • Culture that focuses on employee development initiatives.

Job DescriptionAbout Us Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving. Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do. The ideal candidate for Virtuous embodies our values by: * Asking questions with a spirit of curiosity * Giving feedback freely with candor & grace, welcoming it in return * Displaying a passion for philanthropy and technology * Serving with joy. Everyone is willing to make the coffee! * Celebrating the wins & milestones of others * Assuming good intent & demonstrating trust in others * Pursuing relationships with people different from themselves & creates space to be human Find our core values & more here. Position Summary As a Technical Support Specialist at Virtuous, you will be part of our Tier 1 team providing exceptional customer service and support to our customers. Employing a proactive and engaged method, you'll be responsible for taking a hands-on role at the forefront, addressing customer issues through email-based tickets and promptly responding to incoming calls. You'll gain expertise in different areas of the Virtuous product portfolio, becoming skilled at recognizing, evaluating, and resolving issues with speed and precision. Responsibilities * Respond to incoming support tickets from customers received via email or phone using Zendesk with exceptional attention to detail. * Achieve and maintain key metrics such as ticket closures, response time, full resolution times, and CSAT. * Innovation is key. It's necessary to propose creative solution(s)- i.e. using a feature maybe outside of its initial design intent if it helps get a customer closer to accomplishing a task. * Demonstrate a strong ability to troubleshoot and resolve issues even when faced with unfamiliar or complex scenarios. Proactively seek out information, leverage problem-solving skills to identify and offer inventive workarounds in dynamic and challenging situations. * Detect, analyze, and communicate bugs to the Tier 2 support team through thorough investigation and supporting evidence * Keep customers informed about the status of their issues, providing regular updates and setting clear expectations. * Maintain a positive, empathetic, and professional attitude toward customers at all times. * Work closely with the rest of the Virtuous Customer Success team to ensure positive customer health and experience. * Adapt to new challenges and responsibilities as they arise in a dynamic work environment. You Must Have * 2+ years B2B SaaS Technical Support experience * Experience with CRM systems. * Former use of a ticketing system such as Zendesk, Intercom, Freshdesk, etc. * Must have an analytical mindset and ability to troubleshoot/test use cases and issues in software. * Ability to manage workload based on changing priorities. * Clear and articulate communication skills. * Phenomenal organizational skills. * Desire for constant growth personally and professionally. * The ability to thrive in a fast-paced, flexible start-up environment. * Ability to take your work seriously without taking yourself too seriously. Nice To Have * Hands-on experience working with merchant/payment processors like Stax, Stripe, and Authorize.Net. What We Offer * Market competitive pay leveraging Carta data * Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.) * 401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days * We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO * Supportive time off including paid volunteer days and company holidays * Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). * 12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well) * We pride ourselves on Community and host exciting company outings and events. We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers. Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are not legitimate and we recommend disregarding it immediately.

Job DescriptionAbout Us Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving. Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do. The ideal candidate for Virtuous embodies our values by: * Asking questions with a spirit of curiosity * Giving feedback freely with candor & grace, welcoming it in return * Displaying a passion for philanthropy and technology * Serving with joy. Everyone is willing to make the coffee! * Celebrating the wins & milestones of others * Assuming good intent & demonstrating trust in others * Pursuing relationships with people different from themselves & creates space to be human Find our core values & more here. Position Summary We’re looking for a Senior Software Engineer- .NET (Tier 2 Support Team) to join our Engineering team. This is a cross-functional role that lives within Engineering but works deeply embedded with our Support team. You’ll report directly to the Director of Engineering, with a dotted-line to the Director of Technical Support. Your mission is to increase product reliability and support efficiency by resolving advanced customer issues or bugs, building internal tooling, and strengthening engineering-minded practices within Tier 2 Support. This role is ideal for someone who thrives at the intersection of development, diagnostics, and Technical Support. Responsibilities Primary — Resolve Complex Support Tickets * You’ll be the go-to engineer for tackling tough customer issues that reach Tier 2 and require deep application or systems knowledge. This includes: * Troubleshooting complex .NET service behaviors, data anomalies, or performance bottlenecks. * Debugging support requests from Tier 2 that require engineering insight or code-level evaluation. * Drive resolution of customer reported bugs by identifying root causes and delivering targeted fixes or mitigations. * Maintaining empathy for Support and customers throughout incident response. * Willingness to join customer calls to investigate issues firsthand, build trust, and accelerate resolution. Secondary — Build Internal Support Tooling * You’ll help our Support team move faster by creating the tools they need to solve more problems independently. You will: * Build and maintain internal diagnostics tools, dashboards, and scripts. * Create reusable utilities for inspecting customer environments and data. * Identify patterns in escalations and proactively reduce friction through automation or visibility tooling. Tertiary — Equip the Support Team with Engineering Thinking * You’ll help foster deeper engineering knowledge within Support by: * Mentoring Tier 2 agents on technical systems, debugging practices, and tooling. * Hosting working sessions to walk through incident root causes and resolutions. * Collaborating to improve workflows, escalation paths, and the overall support-to-engineering handoff process. You Must Have * You have 5+ years of experience in software engineering with strong expertise in .NET (C#, ASP.NET Core). * You have experience in SaaS environments and a deep understanding of multi-tenant systems, APIs, and distributed application behavior. * You enjoy debugging and getting to the bottom of complex edge cases. * You have strong communication skills and love partnering with non-engineers to solve hard problems. * You’re curious and proactive—when you see recurring issues, you dig in and design a better path forward. * You’re comfortable being customer-facing—jumping on calls or helping restore trust during high-impact incidents. Bonus Points * Experience with tools like Azure App Services, Azure SQL, Redis, Hangfire, Application Insights, DataDog or other observability platforms. * Experience working with Zendesk and Jira to track issues and collaborate across teams. * Prior experience in Site Reliability, Production Support, or Customer-Facing Engineering roles. * Background in nonprofit tech, CRMs, or fundraising systems. What We Offer * Market competitive pay leveraging Carta data * Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.) * 401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days * We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO * Supportive time off including paid volunteer days and company holidays * Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). * 12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well) * We pride ourselves on Community and host exciting company outings and events. We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers. Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are not legitimate and we recommend disregarding it immediately.

Job Description Overview SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Responsibilities Our Bilingual Customer Sales & Services Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you’ll do: • Demonstrate exceptional customer service to all SiteOne customers, • Cultivate and manage strong relationships with customers, • Assist customers with their questions and needs, either in person, via the phone or through online ordering, • Based on more experience and greater knowledge of products and customer base, responds to and resolves more complex questions and issues, • Pull and prepare inventory orders for customer pick up or delivery, • Proactively identify and capitalize on opportunities to grow sales with current and potential customers, • Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance, • Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment, • May assist in the onboarding and/or training of new associates, • Coach and assist less experienced staff in meeting expected customer service and satisfaction goals Qualifications • 3+ years of green industry experience or knowledge of landscape, nursery, or irrigation product, • Minimum of 1 year experience in a retail or wholesale setting, • Excellent customer service skills, • Ready and willing to learn and adopt new technologies and ways of working, • Ability to think quickly and make sound decisions, • Inventory management experience helpful, • Must be able to lift a minimum of 50 pounds, • Competitive Compensation, • Medical, Dental and Vision plans, • Paid Time Off, Paid Holidays, • DailyPay available!, • 401k with company match, • Tuition Reimbursement, • Lucrative Associate Referral Program, • Company Apparel and Work Boot Vouchers, • Opportunity for Advancement, • Paid Training and Business Certifications Available, • Free Counseling Services/Employee Assistance Program, • Life Insurance and Short- and Long-Term Disability Insurance, • Product Discounts, • Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law. If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams: • SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews, • SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.

Job Description General Manager You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Also, you will act as a mentor for your Assistant General Manager. You will also complete trainings and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction. • Building, developing, and mentoring your sales team., • Working through teams to teach, coach and follow our sales process with Every Guest Every Time, • Attracting and retaining top caliber employees., • Brand advocate for Victra, • Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives., • Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store., • Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully., • Developing and implementing sales tools and initiatives., • Maintaining the performance of your store by running retail inventory compliance., • Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports., • Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base., • Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions., • Owning all guest escalations and providing a timely resolution., • Clearly communicating company objectives and priorities to team members and providing timely follow up., • Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs. Here's what we can offer you in exchange for your world-class work: • Paid Training, • Premium Health, Dental, and Vision Insurance, • Paid Maternity Leave, • 401K Match, • Tuition Reimbursement, • 50% off Verizon Service, • VNation Disaster Relief, • Referral Bonus, • Frequent Contests, • Career Advancement Opportunities Compensation Base Pay: $51,975.00 Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. The average #all-in pay is $77659.00 per year per year for this role. What we are looking for... You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You’re open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you’ve succeeded when your team is delivering. You will need to have: • 1- 3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role, • Management experience in a commissions-based sales environment., • Proven track record of achieving challenging team and individual sales goals., • Balanced multiple opposing priorities in a multifaceted environment., • Set goals, evaluated performance, and developed a high performing team., • Basic interview skills and enhanced staffing knowledge., • High school diploma or GED., • One or more years of customer service, preferably in a retail or sales environment., • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods., • At least 18 years of age, • Legally authorized to work in the United States Physical Requirements • Ability to lift ten pounds., • Ability to stand for long periods of time Training Requirements All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you’re selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.