Patient coordinator jobs in White Plains, New York - Page 2Crear alertas

As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seek

In this position, you will play a key role assisting the ophthalmologist in all aspects of patient care. We have a paid training program and will train motivated and committed individuals who have a passion for patient care and customer service. Delivering quality patient care, excellent communicati

Assists patients and caregivers through the dispensary process/experience. If you’re ready to turn your passion into a career, let’s grow the future together. Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointmen

The incumbent provides a positive student and patient experience, collects money, updates patient demographics, schedules, student/patient appointments, and closes out appointments. The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent c

The incumbent provides a positive student and patient experience, collects money, updates patient demographics, schedules, student/patient appointments, and closes out appointments. The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent c

Field RN / Coordinator of Care. The Field RN/Coordinator of Care is a vital member of the home care team, managing all aspects of patient care. Supervise and orient home health aide personnel as needed.

Up to $42K per year + bonuses / Medical, dental & vision / 401k / PTO - As a Member Service Coordinator, you will: Conduct member outreach (telephonic, text and email) to schedule and confirm appointments; Effectively leverage practice management systems, EMRs and other tools to obtain patient data

Through employee engagement, community events, and non-profit partnerships, were building more than a businesswere building a community. Participates in recordkeeping and reporting necessary for State Compliance. At Vireo Health, were pioneering the future of cannabis with a team thats as dynamic as

Patient Care Coordinator: Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.

At Vireo Health, were not just another cannabis companywere a movement.Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences.Our team of 500+ bold creators and trailblazers are shaping the future of the industry

Job DescriptionLocation: Hybrid with patient visits (5 Boros, Hudson Valley, Spring Valley)Salary: $55K-$65K The Service Coordinator will be responsible for managing a caseload of patients, ensuring individualized service planning, monitoring, and ongoing coordination of care. While this position is primarily remote, quarterly in-person visits to patients’ homes will be required. The ideal candidate has strong case management experience and is familiar with NHTD/TBI Waiver programs; however, applicants with other case management backgrounds are encouraged to apply. Key Responsibilities For Service Coordinators: * Serve as the primary point of contact for assigned patients and their families. * Conduct initial assessments, develop individualized service plans, and coordinate needed services. * Monitor patient progress and adjust service plans as necessary. * Ensure compliance with state, program, and agency requirements. * Maintain accurate and timely documentation for all patient interactions. * Advocate for patients by connecting them with appropriate community resources and support services. * Conduct quarterly in-person visits to patients’ homes * Collaborate with interdisciplinary teams, providers, and other stakeholders to ensure quality care. Qualifications For Service Coordinators: * College degree required * Minimum of 3 years of experience in case management, care coordination, or related services. * Strong interpersonal, organizational, and problem-solving skills. * Ability to work independently in a remote environment while managing a caseload. * Willingness and ability to travel quarterly to patient homes across service areas. Location: 5 Boroughs, Spring Valley, Hudson Valley Region

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Dobbs Ferry clinic in Westchester. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waist We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Now hiring patient care coordinators to come join a wonderful company in White Plains, NY Overview: The Provider & Partnership Specialist plays a key role in building strong, trust-based relationships with local healthcare providers and organizations to ensure patients with Treatment-Resistant Depression (TRD) have access to innovative, evidence-based care options. This position focuses on education, collaboration, and co-management, not sales. Success is achieved by providing clinical value, fostering provider partnerships, and improving patient outcomes through seamless coordination and education. This organization is dedicated to advancing access to cutting-edge mental health treatments through education, clinical collaboration, and ethical partnership. The team is mission-driven, patient-centered, and committed to raising the standard of care for individuals living with complex mood disorders. Must have Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance). What you will be doing: Educational Outreach * Conduct regular, high-quality outreach through in-person visits, calls, emails, and virtual meetings. * Plan and deliver education-focused presentations and "lunch & learn" sessions on TRD, treatment indications, regulatory processes, and collaborative care models. * Act as an ambassador of education to psychiatrists, therapists, hospital discharge planners, and primary care providers. * Promote awareness and understanding of advanced treatment options through a professional, education-first approach. Territory Planning & Strategy * Identify and segment potential referral partners (e.g., hospitals, psychiatric practices, IOPs, therapists) across the assigned region. * Develop and execute a comprehensive territory plan using CRM and other digital tools. * Regularly review territory performance to optimize outreach and engagement strategies. Relationship & Co-Management * Serve as the primary point of contact for partner providers. * Ensure a positive, “white-glove” experience for new referral partners. * Maintain clear communication between referring clinicians and internal care teams. * Establish feedback loops to share appropriate, de-identified patient progress updates. * Troubleshoot issues related to patient intake or prior authorization processes. Compliance & Administration * Maintain accurate and detailed documentation of all activities within the CRM system. * Adhere to all healthcare compliance regulations, including HIPAA, Anti-Kickback Statute (AKS), and Stark Law. * Manage administrative tasks efficiently, including expense reporting and field budgeting. What you must have: * Clinical Knowledge: Ability to confidently discuss Treatment-Resistant Depression (TRD), Major Depressive Disorder (MDD), and mechanisms of action for approved treatments. * Regulatory Expertise: Must become fluent in REMS processes and be able to explain them clearly to provider offices. * Insurance Familiarity: Understanding of payer landscapes (Medicare, Medicaid, commercial) and the Prior Authorization process for medical billing codes. * Compliance-Driven Mindset: Must operate with a strict adherence to healthcare regulations and ethical standards. * Professional Communication: Strong interpersonal skills, capable of engaging diverse clinical audiences. * Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance). * Must demonstrate the ability to learn clinical content quickly and communicate it effectively. * Logistics: Comfortable spending 60% or more time in the field. Must have a reliable vehicle and a valid driver’s license with a clean driving record. If you would like to apply email your resume

Job Description We’re seeking a compassionate and detail-oriented Patient Care Coordinator to support a high-end dermatology practice focused on medical, cosmetic, and surgical skin care. This front-facing role is perfect for someone who thrives in a fast-paced environment, enjoys patient interaction, and can manage multiple administrative tasks with professionalism and poise. Key Responsibilities * Greet patients warmly, manage check-in/check-out procedures, and ensure a smooth flow through the practice * Schedule, confirm, and manage appointments across multiple providers and services * Answer phones, respond to inquiries, and provide accurate information about treatments and policies * Verify insurance, process payments, and assist with pre-authorizations or billing questions * Maintain accurate patient records and ensure compliance with HIPAA guidelines * Coordinate pre- and post-procedure instructions with clinical staff * Serve as a liaison between patients, providers, and medical assistants to optimize the patient experience * Support the administrative team with additional duties as needed (supply tracking, inventory, data entry) Qualifications * 1+ year of experience in a medical office or dermatology setting preferred * Strong interpersonal and communication skills, both verbal and written * Comfortable with EMR systems (e.g., Modernizing Medicine, Nextech, or similar) * Ability to multitask, prioritize, and work under pressure with grace * Polished, professional demeanor — hospitality or concierge experience is a plus * High school diploma required; associate’s or bachelor’s degree preferred Compensation & Benefits * Competitive hourly rate ($23–$25/hr based on experience) * Health benefits and paid time off * Career development in a boutique, high-touch dermatology environment * Exposure to both medical and aesthetic procedures Powered by JazzHR Ki4fB5TR4T

Job DescriptionDescription: Scarsdale Pediatric Dentistry, we are a welcoming, family-focused practice in Scarsdale, NY, looking for dedicated dental professionals to join our team. We pride ourselves on creating a fun, safe, and comfortable environment for our young patients while fostering a supportive and collaborative workplace for our staff. If you’re enthusiastic, compassionate, and committed to excellence in pediatric dental care, we’d love to hear from you! Duties include: • Help to maintain patient flow pattern by seating patients promptly and begin procedures, • Place separators, elastic chains, and wires., • Prepare teeth for bonding of braces and Invisalign attachments, • Scales cement and checks patient for loose brackets or bonds Monitor oral hygiene of patients, instructs on correct brushing, • Deliver all instruments to sterilization to be sterilized, • Keeps drawers stocked, clean, and replenished Debriefs patient and parents after appointments Take X-rays, CBCT, iTero scans, and impressions., • Charts notes for patients seen, Chart scheduling of next appointment type needed and the weeks out, • Answers any questions for parents regarding treatment, • Assists Orthodontist in any given procedure, • Anticipates what doctor may need during appointment and takes action, • Cleans chair and moves around clinic with sense of urgency, • Back up Sterilization, • Preforms side tasks daily and/or monthly as assigned by Clinic Coordinator, • Attends all other staff meetings and Daily Huddles., • Abide by established office policies and procedures, • Representing the practice in a positive way inside and outside of the office. Requirements: • At least 1 year of dental assisting experience is required (orthodontics preferred), • be self-motivated, organized, and have a positive attitude, • possess great understanding of dental terminology, • have excellent communication and written skills, • have excellent public relations skills, • work well with patients and team, • be experienced in delivering high-level customer service, • Committed to the position arriving on time daily and staying late as needed.

Job Description Pharmacy Coordinator – Controlled Substances & Sterile Products Job Type: Full-Time Schedule: Monday–Friday, 8:00 a.m. – 4:00 p.m. Salary Range: $110,000 – $167,000 Position Summary The Pharmacy Coordinator for Controlled Substances and Sterile Products is responsible for ensuring safe, compliant, and efficient management of sterile product preparation and controlled substance handling across the hospital pharmacy. Reporting to the Director or Assistant Director of Pharmacy Services, this role provides clinical, operational, and regulatory oversight, including workflow optimization, quality assurance, equipment maintenance, and staff education. The Coordinator serves as a leader and resource within the pharmacy, supporting excellence in patient care, regulatory compliance, and interdisciplinary collaboration. Essential Functions and Responsibilities • Ensure compliance with all state and federal regulations governing the receipt, storage, preparation, dispensing, and documentation of controlled substances and sterile products., • Oversee daily operations of the IV compounding area and controlled substance vault/safe, ensuring adherence to aseptic technique, environmental standards, and quality assurance protocols., • Develop, implement, and monitor policies and procedures related to sterile compounding and controlled substance management., • Supervise and train staff in sterile compounding practices, hazardous drug handling, and controlled substance accountability., • Collaborate with nursing, medical, and administrative teams to ensure high-quality pharmaceutical care and patient safety., • Serve as the primary resource for sterile products, including maintaining equipment, environmental controls, and sterility assurance programs., • Participate in the hospital’s Opioid Stewardship Program and Drug Diversion Prevention Program, including developing metrics for safe and effective analgesic use., • Support performance improvement initiatives, accreditation readiness, and regulatory inspections., • Provide daily pharmacist coverage and oversee the Cancer Center Pharmacy in the absence of the department manager., • Participate in relevant committees, task forces, and departmental projects to support organizational goals., • Promote a culture of professionalism, continuous learning, and collaboration within the pharmacy department., • Perform all other related duties as assigned. Education & Experience Requirements • Graduate of an accredited School of Pharmacy (minimum of a BS in Pharmacy required; PharmD preferred)., • Current and valid state pharmacist license and registration., • Minimum of five years of recent hospital pharmacy experience in an acute care setting., • Two to three years of sterile product management or supervisory experience preferred., • Completion of hospital and departmental orientation and competency requirements. Core Competencies • Strong leadership, mentorship, and interpersonal communication skills., • Demonstrated expertise in sterile compounding, hazardous drug management, and controlled substance compliance., • Proven ability to implement process improvements and maintain regulatory readiness., • Effective written and verbal communication skills., • Ability to maintain professionalism and composure under pressure., • Commitment to teamwork, safety, and continuous professional growth.

Job Description Lyssova Dental Wellness @Scarsdale Dental Spa High-End Digital Prosthodontic & Implant Practice Location: Scarsdale, NY (Westchester County) Employment Type: Full-Time About the Practice Lyssova Dental Wellness @ Scarsdale Dental Spa is a boutique, technology-driven prosthodontic and cosmetic dental practice focused on advanced restorative dentistry, implant dentistry, smile design, and modern digital workflows. The practice is built on precision, aesthetics, hospitality, and a luxury patient experience. We are growing and looking for a Treatment Planning Coordinator / Practice Manager to join our team. Role Overview This position requires a polished, experienced dental professional who can manage advanced treatment plans, support multi-step clinical workflows, and guide patients through their care journey. The ideal candidate is organized, confident, and comfortable working in a high-end, modern environment. Responsibilities Treatment Planning & Patient Communication * Present comprehensive treatment plans and financial options * Guide patients through implant, cosmetic, and full-mouth rehabilitation cases * Maintain high standards of communication, clarity, and professionalism Digital & Clinical Coordination * Assist with clinical photography and digital case documentation * Coordinate with dental labs and specialists * Track treatment progress, follow-ups, and scheduling Practice Management * Oversee daily office operations and schedule flow * Support the doctor and clinical team with efficiency and organization * Maintain a luxury-level patient experience in all interactions * Monitor KPIs, case acceptance, and operational systems Qualifications * Minimum 2 years of experience in dentistry (treatment coordinator, office manager, implant coordinator, or similar) * Strong English communication skills (written and verbal) * Professional, polished presentation suitable for a high-end practice * Confidence presenting complex clinical and financial information * Strong organizational and multi-tasking abilities * Experience with digital dentistry and/or OpenDental is preferred * Motivated, growth-oriented, and comfortable in a modern, fast-paced environment Experience in cosmetic dentistry, implants, or prosthodontics is an advantage. What We Offer * Competitive salary with performance-based bonuses * A modern, aesthetic, digital-forward work environment * Continuing education and career growth opportunities * Supportive, professional, team-oriented culture * Paid time off and benefits package How to Apply Please submit your resume and a brief cover letter directly through LinkedIn or email.

Job DescriptionBenefits: • Dental insurance, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • 401(k), • Competitive Compensation Responsibilities • Collaborate with physicians, patients, families, and healthcare staff, • Coordinate a variety of healthcare programs, • Develop individualized care plans, • Educate patients on their healthcare options, • Create goals and monitor progress toward goals, • Recruit and train staff, • Build schedulesQualifications, • Previous experience as a Treatment Plan Coordinator or in a similar position is preferred, • Strong problem-solving and organizational skills, • Ability to manage multiple projects or tasks and prioritize appropriately, • Ability to work in fast-paced situations and make sound decisions quickly, • Excellent interpersonal skills and high level of compassion, • Strong verbal and written communication skills, • Financial literacy with lending platform experienceLongevity Benefits, • 401(k) with matching following 1 year of employment, • Accrued paid time off with years of service

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS To facilitate and manage workflow of the nursing care team at VEG practices each shift. There will be a group of shift leads working as a team to create 24/7 coverage to have a presence on the floor. Shift leads will aim to distribute the workload to appropriately trained individuals in as efficient a manner as possible to deliver uncompromised standards of nursing care. The shift lead is not expected to know every detail about every patient at all times, but is expected to serve as a coordinator and have an overall picture of the status of the floor at any given time. By promoting a supportive atmosphere among the team and facilitating the work flow, shift leads will help ensure the quality of patient care, team wellness, and professional growth. WHO WE NEED You are passionate and motivated. You value learning and are a team player that is honest and respectful to your peers. You love what you do. You love working with animals and people. You are comfortable adapting to new scenarios, willing to learn new techniques, and think outside the box. You have excellent interpersonal capabilities across a diverse group. You're happy to pitch in wherever and whenever you are needed, with a positive attitude. You demonstrate the ability to accomplish assigned tasks for all areas involved, knowing when to ask for assistance. You display excellent communication skills to your peers, customers, and team. You excel at organizational skills and are able to facilitate the workflow and optimize the efficiency of patient/customer care. You have leadership skills to effectively motivate the team in a positive and proficient manner. WHAT YOU CAN EXPECT TO DO • Assume responsibility to maintain the flow of nursing care during the shift., • Know the status of the patients, treatments to be performed, and gauge workload based on staffing level of the hospital., • Ensure that all shift roles have been designated and are in communication with the team regarding any changes needed. The shift lead may fill roles themselves where help is needed., • Flexibly provide on-the-floor help during shifts where most appropriate as a floater., • Guide the team to use downtime productively including identifying opportunities for training, projects, and self-care., • Facilitate shift start and wrap up activities such as patient and facility rounds and workstation organizing to smoothly transition between shifts., • Coordinate and contribute to team huddles with the doctor at the beginning of every shift to establish team focus and set a positive and collaborative tone., • Direct team member patient care questions and requests to the appropriate team member., • Facilitate breaks for team members (including your own) and keep up-to-date on the status of breaks., • Address interpersonal conflicts in the moment that arise on shift, ensuring that interpersonal conflicts are not affecting workflow or patient care. Communicate with the hospital leadership for documentation to be incorporated into the development meeting and resolutions., • Maintain integrity of all shifts for standard policies (e.g. presence of food on treatment floor, mask compliance, etc), • Work with the team on communication of incidents on the floor (medical mistakes, notable events/issues, status report) from a team and improvement focused perspective., • Determine when on-call staff needs to be utilized and coordinating with the doctor on shift. Call-outs and coverage will be arranged in coordination with the technician manager WHAT YOU NEED • High school diploma or equivalent., • Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice (or enrolled in the VEG Credential Support Program) strongly preferred., • Veterinary technician specialist (VTS) certification will lead to additional considerations in practice role and compensation., • Strong understanding of VEG practice workflow, team communications, and situational awareness., • Ability to read, speak and hear sufficiently to understand, complete tasks instructed in all forms of communication, written, verbal, or other., • Provide information in person & over the phone communicating clearly, appropriately & professionally., • Properly communicates information to all personnel including management, medical staff & customers., • Ability to stand for prolonged hours, kneel, work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance. WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: • Industry-leading‌ ‌compensation‌, • We build our hospitals from scratch. You'll be using all of the latest equipment and technology., • Generous employee pet discount, • Referral rewards - tell your friends why they should come work for VEG too!, • Health‌, Vision, and Dental ‌Insurance‌ ‌ ‌, • 401K‌ ‌w/‌ ‌company‌ ‌match‌ ‌ ‌, • Paid‌ ‌parental‌ ‌leave‌ ‌-‌ ‌up to 10‌ ‌weeks‌ ‌of‌ ‌paid‌ ‌leave‌ ‌at‌ ‌100%‌ ‌of‌ ‌regular‌ ‌salary‌ ‌, • Unlimited‌ ‌Continuing Education opportunities - we want to help you grow in your career!, • Flexible‌ ‌work‌ ‌schedules‌ ‌for‌ ‌a‌ ‌true‌ ‌work-life‌ ‌balance‌ ‌ ‌, • Growth‌ ‌potential‌ ‌ ‌, • Groceries‌ ‌sent‌ ‌to the hospitals weekly for the staff to enjoy,‌ ‌monthly‌ ‌and‌ ‌quarterly‌ ‌contests,‌ ‌quarterly‌ ‌hospital‌ ‌outings,‌ company-wide retreats,‌ ‌etc!‌ ‌, • Lastly, because while our work is serious, we believe that it should also be fun! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job Description • We are hiring immediately for a full time PATIENT FLOW COORDINATOR position., • Location: Westchester Medical Center - 100 Woods Road, Valhalla, NY 10595 Note: online applications accepted only., • Schedule: Full time schedule. Monday - Friday, 3:00 pm - 11:00 pm. More details upon interview., • Requirement: Customer service experience and problem-solving skills required., • Pay Range: $21.00 per hour to $22.00 per hour. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself! Crothall Healthcare provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market leader in Environmental Services (EVS), and many of the almost 1,300 accounts it serves are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work, and Best Place to Work in Pennsylvania, since 2013. Crothall has almost 30,000 dedicated team members across its core services, which include: Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing. Job Summary Summary: As a Patient Flow Coordinator, you will be responsible for the effective daily coordination and monitoring of Patient Transportation services activities through timely and accurate dispatch and management of customer transportation requests and efficient assignments of transport personnel. Essential Duties and Responsibilities: • Continuously monitors and improves departmental performance through timely dispatching of patient transport requests and personnel activity status., • Resolves problems related to patient, visitor, staff or employee complaints., • Utilizes effective dispatching logic in prioritizing tasks, dispatching assignments to the appropriate personnel in order of availability and proximity while maximizing productivity., • Ensures compliance with policies and procedures for departmental operations., • Manages the Patient Transport Department in Operations Managers or Supervisors absence if required., • Motivates staff to function as a team in achieving goals and maximum productivity., • Adheres to and promotes associates compliance to standard universal and disease-specific precautions and the OSHA blood borne pathogen standard; work to comply with all federal and state regulatory agencies., • Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics., • Monitors supplies and equipment; makes purchase recommendations as needed., • Performs other duties as assigned. Qualifications: • Ability to plan, organize, coordinate and direct the activities of transport requests and associates productivity., • Analytical ability to constantly evaluate task and personnel status; interpret demand and response times in accordance with patient acuity and personnel availability. BENEFITS FOR OUR TEAM MEMBERS • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Crothall maintains a drug-free workplace. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.